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Sunline Paon Hotel & Spa

"We also booked a day tour to Halong Bay through the hotel that was well planned with a knowledgable tour guide."

Pamela - October 5, 2018
Superior - Room plan Sunline Paon Hotel & Spa
Lobby Sunline Paon Hotel & Spa
Swimming pool [outdoor] Sunline Paon Hotel & Spa
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Sunline Paon Hotel & Spa

27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam, Old Quarter, Hanoi, Vietnam, 10000 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Old Quarter
Within 470 m of property
See map
Popular landmarks
Do Manh Cuong Boutique 30 m
Hong Ha Anh Silk 90 m
Fivimart Aupermkt 100 m
Vietnam Old Propaganda Posters 110 m
Hang Dau Street 130 m
Thang Long Water Puppet Theatre 150 m
Hanoi Ceramic Mosaic Mural 190 m
Cau The Huc 230 m
Cau Go Street 230 m
Ba Kieu Temple 240 m
Nearby landmarks
Old Quarter 470 m
St. Joseph's Cathedral 670 m
Vietnamese Women's Museum 1.05 km
Hoa Lo Prison 1.16 km
Vietnam Military History Museum 1.52 km
Temple of Literature & National University 2.11 km
Ho Chi Minh Mausoleum 2.14 km
One Pillar Pagoda 2.2 km
Presidential Palace Historical Site 2.24 km
Vietnam Museum of Ethnology 5.79 km
9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood
  • Airport transfer

  • Located in heart of Hanoi

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Hanoi every 6 minutes on Agoda.com
Value for money8.4
Distance to city center0,5km
Location rating9.0
Nearest airportGia Lam Airport (VVGL)
Distance to airport3.7 km

Rooms available at Sunline Paon Hotel & Spa

Suite with Balcony
Suite with Balcony
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Double or Twin
Junior Double or Twin
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 bunk beds or 2 single bed...
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Junior Suite with Balcony
Junior Suite with Balcony
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Family Room
Superior Family Room
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Standard Balcony
Standard Balcony
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior
Superior
...
  • Room size: 19 m²/205 ft²
  • No Windows view
  • 1 double bed or 2 single be...
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Large Double or Twin Room
Large Double or Twin Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 2 single beds or 1 queen be...
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Sunline Paon Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunline Paon Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunline Paon Hotel & Spa has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Sunline Paon Hotel & Spa

  • 10.0
    Exceptional
    Staff 

    "Comfortable beds and pillows, staff were very helpful and friendly."

    Karen

    |

    August 15, 2019

  • 10.0
    Exceptional
    Location

    "The hotel was centrally located for our needs and also good value."

    MICHELLE

    |

    November 23, 2019

  • 10.0
    Exceptional
    Location

    "Perfect location in HN old quarter, near shops & restaurants."

    Natasha

    |

    January 2, 2020

Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Location score
9.0/10
Cleanliness score
8.8/10
Service score
9.0/10
Value for money score
8.4/10
Better than
94
%
of Hanoi properties
Better than
94
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
90
%
of Hanoi properties
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Overall rating:
8.7
Excellent
2,073 reviews
Cleanliness
8.8
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
Staff were very helpful and friendly especially Lin and Lulu...
MICHELLE from Australia
Group
More about Sunline Paon Hotel & Spa

More about Sunline Paon Hotel & Spa

If what you're looking for is a conveniently located property in Hanoi, look no further than Sunline Paon Hotel. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Sunline Paon Hotel offers impeccable service and all the essential amenities to invigorate the weary traveler. Facilities like free Wi-Fi in all rooms, 24-hour security, daily housekeeping, grocery deliveries, postal service are readily available for the convenience of each guest.

Experience high quality room facilities during your stay here. Some rooms include locker, complimentary tea, towels, wooden/parqueted flooring, slippers to help guests recharge after a long day. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Sunline Paon Hotel hits the spot in many ways.

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Most talked about facilities

Breakfast
17 mentions
Swimming Pool
11 mentions
Housekeeping
8 mentions
View
1 mention

What they offer

8.4
Excellent
Staff 

"Staff were brilliant easy check in and out with organised ta..."

James

|

February 5, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Paon Restaurant
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Sunline Paon Hotel & Spa from real guests

Overall rating
8.7
Excellent
From 2073 reviews
9.2Location
9.1Service
8.8Cleanliness
Agoda Reviews (361)Booking.com Reviews (1712)
Rating via Agoda8.6
/
10
Cleanliness8.8
Facilities7.9
Location9.0
Service8.9
Value for money8.4
High score for Hanoi
Rating
9+ Exceptional (115)
8-9 Excellent (28)
7-8 Very Good (22)
6-7 Good (15)
<6 Below Expectation (12)
Time of the year
Mar - May (31)
Jun - Aug (56)
Sep - Nov (57)
Dec - Feb (48)
Don't miss out!Users are booking a place in Hanoi every 6 minutes on Agoda.com
All guests (361)
All room types
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Show reviews that mention 

Showing 192 verified guest comments
12345
10.0
Exceptional
John from United Kingdom
Family with teens
Standard Balcony
Stayed 1 night in August 2018

Outstanding ”

We booked into the Sunline Paon at short notice. The service was excellent throughout our stay. We were able to check in to 2 rooms early. Hotel is new, clean & in a great location in the Old Quarter. Nice rooftop area with small pool. Good breakfast with plenty of choice. Really nice bedrooms with excellent WiFi & Tv services. Staff were so attentive & helpful. They even gave us a complimentary airport shuttle due to a very minor issue with the booking process. A special mention for Long who was great. Highly recommended & we are returning when we get back to Hanoi.

Reviewed August 13, 2018
10.0
Exceptional
TECHANG from Taiwan
Couple
Deluxe Double Room
Stayed 2 nights in October 2018

hanoi sunline paon”

The hotel is situated in the area of Hoan Kiem Lake. Only takes less than 5 min walk to the Lake and old quarter. The facility is nice with small gym and swimming pool, and the breakfast is my favorite. We're lucky enough to be upgraded to top floor room. At the end, I left my coat in the room after check-out, since I've already got to the airport, the front desk staff was very generous to arrange the delivery to my friend in town. I had a really positive experience at Sunline Paon and special thanks to all the friendly staff there. By the time rooftop renovation finishes, this placewill be even better to live in.

Reviewed November 05, 2018
10.0
Exceptional
John from United Kingdom
Couple
Standard Balcony
Stayed 3 nights in August 2018

Great location, good value, excellent service”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Reviewed August 27, 2018
10.0
Exceptional
John from United Kingdom
Family with teens
Standard Balcony
Stayed 1 night in August 2018

Great value & location”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Reviewed August 27, 2018
9.2
Exceptional
Fairuzeta from Brunei Darussalam
Couple
Superior
Stayed 4 nights in July 2019

Great location, really close to Ho Kiem lake”

We picked this hotel because we wanted a pool and for the location - right in the heart of the Old Quarter of Hanoi, only about 3-5 mins to the lake. Everything you could possibly need is within walking distance - so we most definitely enjoyed our stay. Staff were really friendly and helpful. Breakfast variety was decent for a small hotel (most hotels in the Old Quarter are not that big). Do note that the hotel doesn't serve food for dinner, so if you want to order room service you won't be able to do it (although reception very kindly offered to order take-out for us if we wanted - we came home late after a day tour and most restaurants were shut at 11pm). Rooms were clean and comfortable and there's a decent fridge (good for keeping your beverages cold - good for hot days) and coffee-making facilities. Pool was a bit small and gym facilities and space were limited - but then again the overall area of the building was small, so understandable. Overall we would recommend this place.

Reviewed July 16, 2019
10.0
Exceptional
Christopher from United Kingdom
Group
Stayed 6 nights in September 2018

The rooms have high grade fittings. Good service all round.”

This is a smart hotel in a very convenient position for walking the Old Quarter with attentive staff and good airconditioning in the lobby and your room featuring high grade fittings and comfortable beds. Executive Chef Tu will accomodate all your breakfast needs, and there is a wide choice each morning. Nothing is too much trouble. Great sunset views over Hanoi and a small pool and relaxing area is offered and an excellent Spa in the basement. No need to go elsewhere for a genuine massage.

Reviewed September 25, 2018
10.0
Exceptional
Don from Australia
Couple
Superior
Stayed 2 nights in August 2018

A Welcome Surprise on the edge of Hanoi's Old Centre”

We booked this hotel from the Airport - and were so glad we did!. This small hotel is Excellent! It opened in April 2018 - and everything works in the room, the bathroom is a treat with the latest shower and ablution technology, the breakfast is delicious, all the staff are attentive and helpful. And it is located just on the edge of the Old Centre of Hanoi - so not quite in the most hectic streets. The room size is typical of these small Hanoi hotels, but much thought has been put into the design of this one. Lighting and power points are top class, as is wifi throughout the hotel. And the noodle soup in the generous breakfast was the best I've ever had! The only shortcoming we could detect is the somewhat limited space for a large travelling case - but there is an adequate built-in wardrobe with hanging space and a generous room safe. Overall: Couldn't have been better and it will be our regular 'go-to' hotel in Hanoi.

Reviewed August 21, 2018
9.6
Exceptional
Woody from Malaysia
Couple
Superior
Stayed 1 night in May 2018

Good Choice for 4 Star Restaurant.”

I would say it's a good choice for budget traveller as the bus stop to NoiBai Airport is juz around the corner (2 minutes walking distance). Room facilities are superb, juz having a slightly complicated TV control system (compared to the rest of my Hanoi Exp). Walking distance to the Hottest Area in Old Quarter (but not in the middle of it - as it will be too messy). The Hotel is relatively new, highly recommended. Prolly the best quality Breakfast ever had during my Stay in Vietnam. Truly a 4 Star Restaurant.

Reviewed May 08, 2018
8.4
Excellent
James from United Kingdom
Couple
Superior
Stayed 2 nights in February 2020

As expected ”

Location is in the middle of old quarter if this is what you want then perfect, we actually preferred our previous hotel by the west lake it’s a bit more civilised and cleaner streets. Hotel is small narrow and tall like all in old quarter. Staff were brilliant easy check in and out with organised taxi to airport at 3am. Pool and gym on roof top. Don’t expect luxury but there is a pool and a gym as stated. Room are nice however our room was situated on the middle of hotel so we had a window that looked into another room with a light tunnel. So we only had artificial light in our room which does drive you a bit crazy. Similar to being in a room in the middle of a cruise ship. But still adequate. Breakfast looks better in pics than real life but you will find something there to eat however fussy you are. Overall would recommend however there are hundreds of hotels like this in the old quarter so it didn’t stand out. I would recommend hotels out of town near west lake. Thanks

Reviewed February 05, 2020
9.2
Exceptional
Mandy from Singapore
Couple
Superior
Stayed 4 nights in August 2018

Clean hotel, modern interior”

Located at the Old Quarter, convenient to get to places. Hotel room is clean and the staff are very friendly, they would greet you and have conversation to find out how’s your day. The dining place is clean and food is good too. One thing that could be improved is staff’s knowledge on places to go and hotel’s day trips recommendations. There wasn’t much options for day trips that is tied up with the hotel, and when asked where to buy nuts, staff were not sure, they recommended us to visit the convenience store. Other than that, all good.

Reviewed August 25, 2018
9.2
Exceptional
Judy from Australia
Couple
Standard Balcony
Stayed 9 nights in August 2018

Great place to stay.”

Very friendly staff. Very comfy beds. Good shower. Good air conditioner. Great location. Just a few blocks from the Hoam Kiem Lake. The lake area comes alive at night and is a fascinating place. Hanoi is very vibrant and we prefer it to HCM. I could write a book on Hanoi but go experience it for yourself. Our hotel was great and I recommend you pay the extra for the larger rooms with a balcony as great to watch the streets below. Breakfast was ok but it is Vietnam and they are still trying to learn about some western foods. The best coffee at breakfast and the hottest! Shop around for tours to Halong as I thought the one we booked through the hotel was overpriced and over exaggerated in the picture book they supply.

Reviewed August 15, 2018
9.6
Exceptional
Kerry from Australia
Group
Deluxe Double Room
Stayed 3 nights in July 2018

Great Location”

We stayed a total of 5 nights over a two week period using as our base. Staff were very helpful and a couple of small issues were dealt with quickly. They arranged our Halong Bay cruise and safely stored our luggage while on the cruise. It’s located in the old quarter of the city so day tour operators will pick up and drop off at the hotel for free. It’s an easy walk to the lake and restaurants. Room very clean and tidy.

Reviewed July 28, 2018
8.8
Excellent
Susan from Australia
Couple
Superior
Stayed 2 nights in June 2018

Excellent”

Great location on the outskirts of the Old Quarter, 2 minute walk to the lake. Good sized rooms, clean with comfortable beds. Rooms with windows may not always be to the street. Our room had one window which faced the window of the adjoining room with 1 metre of inside garden in between. Staff were very helpful and breakfast was plentiful with many choices. Hottest coffee of any hotel breakfast during our trip.

Reviewed June 21, 2018
10.0
Exceptional
Vishval from Indonesia
Couple
Superior
Stayed 1 night in June 2018

Great location!”

We stayed at the Sunline after a late night arrival in Hanoi, the staff were extremely helpful with the check in process. The food at the breakfast was decent.

Reviewed June 15, 2018
9.2
Exceptional
Richard from United States
Couple
Superior
Stayed 5 nights in December 2019

Great location”

Great location in the old quarter. Close to Hoan Kiem lake. Also close to Beer corner but far enough away for the location to be quiet. Only negative, I didn’t like a full length window in the room which looked into the next room. Which had a handle half way down, but th blind tight to the window, so when you pulled the blind down it got stuck on the handle. You had to open the window pull the blind down then to one side to close the window. Sounds harmless to do, but it then isn’t isn’t to the window and lets light in early doors.

Reviewed January 09, 2020
8.0
Excellent
Fraser from United Kingdom
Family with teens
Deluxe Twin Room
Stayed 3 nights in January 2019

Very good, depending on what you need”

Rooms clean and a little small, but perfect if you just want a well located hotel in the busy part of the old quarter. Lovely staff, on the whole. The street it is in is a little rough. The moment you step out the door you are into a melee of bikes, street food, cafes. Potentially noisy, unless you are on a high floor. Breakfast very handy, ideally you like pho. But the will do an omelette and have some good baked goods like croissant and cereals. So you should find something you like. One annoyance: the night before we checked out they offered us a taxi to the airport for 250k dong, which is roughly the "Grab" equivalent, but when I asked next morning it had gone up to350k or400k with a hotel car, so they were squeezing us. Not ideal.

Reviewed January 15, 2019
9.2
Exceptional
chung from South Korea
Family with young children
Deluxe Twin Room
Stayed 3 nights in August 2018

It was great shelter on hanoi. ”

My family visted Hanoi, it was first time. All people was kind and the room condition was great and calm. We felt the room like a shelter. The road was so noisy but the hotel was very calm. All visiting point was so closed. Thank you for making good memory in hanoi.

Reviewed September 11, 2018
9.6
Exceptional
Noriefe from Philippines
Couple
Superior
Stayed 3 nights in August 2018

Super clean and great value”

The hotel is a couple of blocks away from the lake and is accessible to most tours. The staff was very helpful and friendly. We especially liked pur minimalist room which had everything we needed plus it was super clean! The buffet breakfast is an added plus. Food is very good too. I recommend this to all travellers coming to Hanoi. Great value for money.

Reviewed August 21, 2018
10.0
Exceptional
Helen from United States
Group
Superior
Stayed 1 night in May 2018

Great location, friendly staff and incredible breakfast! ”

This was the perfect, calm oasis in the busy city of Hanoi. Staff was SO kind, the facilities were great. When we thought our first room had an odor and let staff know, we were immediately moved to the 6th floor with a great window view. The buffet breakfast in the morning is fantastic! Would stay here again in a heartbeat.

Reviewed May 22, 2018
8.4
Excellent
Philip from Australia
Couple
Standard Balcony
Stayed 5 nights in October 2019

Good breakfasts in a good location”

A comfortable hotel well located near the old quarter in Hanoi. The rooftop pool is lovely as are the breakfasts!

Reviewed October 08, 2019
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