Outstanding ”

We booked into the Sunline Paon at short notice. The service was excellent throughout our stay. We were able to check in to 2 rooms early. Hotel is new, clean & in a great location in the Old Quarter. Nice rooftop area with small pool. Good breakfast with plenty of choice. Really nice bedrooms with excellent WiFi & Tv services. Staff were so attentive & helpful. They even gave us a complimentary airport shuttle due to a very minor issue with the booking process. A special mention for Long who was great. Highly recommended & we are returning when we get back to Hanoi.

hanoi sunline paon”

The hotel is situated in the area of Hoan Kiem Lake. Only takes less than 5 min walk to the Lake and old quarter. The facility is nice with small gym and swimming pool, and the breakfast is my favorite. We're lucky enough to be upgraded to top floor room. At the end, I left my coat in the room after check-out, since I've already got to the airport, the front desk staff was very generous to arrange the delivery to my friend in town. I had a really positive experience at Sunline Paon and special thanks to all the friendly staff there. By the time rooftop renovation finishes, this placewill be even better to live in.

Great location, good value, excellent service”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Great value & location”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Great location, really close to Ho Kiem lake”

We picked this hotel because we wanted a pool and for the location - right in the heart of the Old Quarter of Hanoi, only about 3-5 mins to the lake. Everything you could possibly need is within walking distance - so we most definitely enjoyed our stay. Staff were really friendly and helpful. Breakfast variety was decent for a small hotel (most hotels in the Old Quarter are not that big). Do note that the hotel doesn't serve food for dinner, so if you want to order room service you won't be able to do it (although reception very kindly offered to order take-out for us if we wanted - we came home late after a day tour and most restaurants were shut at 11pm). Rooms were clean and comfortable and there's a decent fridge (good for keeping your beverages cold - good for hot days) and coffee-making facilities. Pool was a bit small and gym facilities and space were limited - but then again the overall area of the building was small, so understandable. Overall we would recommend this place.

The rooms have high grade fittings. Good service all round.”

This is a smart hotel in a very convenient position for walking the Old Quarter with attentive staff and good airconditioning in the lobby and your room featuring high grade fittings and comfortable beds. Executive Chef Tu will accomodate all your breakfast needs, and there is a wide choice each morning. Nothing is too much trouble. Great sunset views over Hanoi and a small pool and relaxing area is offered and an excellent Spa in the basement. No need to go elsewhere for a genuine massage.

A Welcome Surprise on the edge of Hanoi's Old Centre”

We booked this hotel from the Airport - and were so glad we did!. This small hotel is Excellent! It opened in April 2018 - and everything works in the room, the bathroom is a treat with the latest shower and ablution technology, the breakfast is delicious, all the staff are attentive and helpful. And it is located just on the edge of the Old Centre of Hanoi - so not quite in the most hectic streets. The room size is typical of these small Hanoi hotels, but much thought has been put into the design of this one. Lighting and power points are top class, as is wifi throughout the hotel. And the noodle soup in the generous breakfast was the best I've ever had! The only shortcoming we could detect is the somewhat limited space for a large travelling case - but there is an adequate built-in wardrobe with hanging space and a generous room safe. Overall: Couldn't have been better and it will be our regular 'go-to' hotel in Hanoi.

Good Choice for 4 Star Restaurant.”

I would say it's a good choice for budget traveller as the bus stop to NoiBai Airport is juz around the corner (2 minutes walking distance). Room facilities are superb, juz having a slightly complicated TV control system (compared to the rest of my Hanoi Exp). Walking distance to the Hottest Area in Old Quarter (but not in the middle of it - as it will be too messy). The Hotel is relatively new, highly recommended. Prolly the best quality Breakfast ever had during my Stay in Vietnam. Truly a 4 Star Restaurant.

As expected ”

Location is in the middle of old quarter if this is what you want then perfect, we actually preferred our previous hotel by the west lake it’s a bit more civilised and cleaner streets. Hotel is small narrow and tall like all in old quarter. Staff were brilliant easy check in and out with organised taxi to airport at 3am. Pool and gym on roof top. Don’t expect luxury but there is a pool and a gym as stated. Room are nice however our room was situated on the middle of hotel so we had a window that looked into another room with a light tunnel. So we only had artificial light in our room which does drive you a bit crazy. Similar to being in a room in the middle of a cruise ship. But still adequate. Breakfast looks better in pics than real life but you will find something there to eat however fussy you are. Overall would recommend however there are hundreds of hotels like this in the old quarter so it didn’t stand out. I would recommend hotels out of town near west lake. Thanks

Clean hotel, modern interior”

Located at the Old Quarter, convenient to get to places. Hotel room is clean and the staff are very friendly, they would greet you and have conversation to find out how’s your day. The dining place is clean and food is good too. One thing that could be improved is staff’s knowledge on places to go and hotel’s day trips recommendations. There wasn’t much options for day trips that is tied up with the hotel, and when asked where to buy nuts, staff were not sure, they recommended us to visit the convenience store. Other than that, all good.

Great place to stay.”

Very friendly staff. Very comfy beds. Good shower. Good air conditioner. Great location. Just a few blocks from the Hoam Kiem Lake. The lake area comes alive at night and is a fascinating place. Hanoi is very vibrant and we prefer it to HCM. I could write a book on Hanoi but go experience it for yourself. Our hotel was great and I recommend you pay the extra for the larger rooms with a balcony as great to watch the streets below. Breakfast was ok but it is Vietnam and they are still trying to learn about some western foods. The best coffee at breakfast and the hottest! Shop around for tours to Halong as I thought the one we booked through the hotel was overpriced and over exaggerated in the picture book they supply.

Great Location”

We stayed a total of 5 nights over a two week period using as our base. Staff were very helpful and a couple of small issues were dealt with quickly. They arranged our Halong Bay cruise and safely stored our luggage while on the cruise. It’s located in the old quarter of the city so day tour operators will pick up and drop off at the hotel for free. It’s an easy walk to the lake and restaurants. Room very clean and tidy.

Excellent”

Great location on the outskirts of the Old Quarter, 2 minute walk to the lake. Good sized rooms, clean with comfortable beds. Rooms with windows may not always be to the street. Our room had one window which faced the window of the adjoining room with 1 metre of inside garden in between. Staff were very helpful and breakfast was plentiful with many choices. Hottest coffee of any hotel breakfast during our trip.

Great location!”

We stayed at the Sunline after a late night arrival in Hanoi, the staff were extremely helpful with the check in process. The food at the breakfast was decent.

Great location”

Great location in the old quarter. Close to Hoan Kiem lake. Also close to Beer corner but far enough away for the location to be quiet. Only negative, I didn’t like a full length window in the room which looked into the next room. Which had a handle half way down, but th blind tight to the window, so when you pulled the blind down it got stuck on the handle. You had to open the window pull the blind down then to one side to close the window. Sounds harmless to do, but it then isn’t isn’t to the window and lets light in early doors.

Very good, depending on what you need”

Rooms clean and a little small, but perfect if you just want a well located hotel in the busy part of the old quarter. Lovely staff, on the whole. The street it is in is a little rough. The moment you step out the door you are into a melee of bikes, street food, cafes. Potentially noisy, unless you are on a high floor. Breakfast very handy, ideally you like pho. But the will do an omelette and have some good baked goods like croissant and cereals. So you should find something you like. One annoyance: the night before we checked out they offered us a taxi to the airport for 250k dong, which is roughly the "Grab" equivalent, but when I asked next morning it had gone up to350k or400k with a hotel car, so they were squeezing us. Not ideal.

It was great shelter on hanoi. ”

My family visted Hanoi, it was first time. All people was kind and the room condition was great and calm. We felt the room like a shelter. The road was so noisy but the hotel was very calm. All visiting point was so closed. Thank you for making good memory in hanoi.

Super clean and great value”

The hotel is a couple of blocks away from the lake and is accessible to most tours. The staff was very helpful and friendly. We especially liked pur minimalist room which had everything we needed plus it was super clean! The buffet breakfast is an added plus. Food is very good too. I recommend this to all travellers coming to Hanoi. Great value for money.

Great location, friendly staff and incredible breakfast! ”

This was the perfect, calm oasis in the busy city of Hanoi. Staff was SO kind, the facilities were great. When we thought our first room had an odor and let staff know, we were immediately moved to the 6th floor with a great window view. The buffet breakfast in the morning is fantastic! Would stay here again in a heartbeat.

Good breakfasts in a good location”

A comfortable hotel well located near the old quarter in Hanoi. The rooftop pool is lovely as are the breakfasts!