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Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa
Sunline Paon Hotel & Spa

Removed from saved list

8.7

Excellent

1,407 reviews

1,407 reviews

Housekeeping15
Breakfast13
Swimming Pool6

Good location and staffs were very helpful and friendly

Tay
- May 17, 2022
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Do Manh Cuong Boutique

30 m

Hong Ha Anh Silk

90 m

Fivimart Aupermkt

100 m

Vietnam Old Propaganda Posters

110 m

Hang Dau Street

130 m

Popular landmarks
Old Quarter

470 m

St. Joseph's Cathedral

670 m

Vietnamese Women's Museum

1.1 km

Hoa Lo Prison

1.2 km

Vietnam Military History Museum

1.5 km

Closest landmarks
87 Ma May

250 m

Vietnam Moontravel

260 m

Viettime Craft

270 m

Factory Outlet

270 m

Ancient House

280 m

Newly renovated

Sunline Paon Hotel & Spa

27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam, Old Quarter, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Hanoi

Check-in [24-hour]

Airport transfer

Excellent breakfast

Newly renovated

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Swimming pool [outdoor]

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money8.4
Distance to city center0,5km
Location rating9.0
Nearest airportGia Lam Airport (NULL)
Distance to airport3.7 km

Rooms available at Sunline Paon Hotel & Spa

Paon Suite
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Junior Suite Balcony
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Business Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Room without Window
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 single bed and 1 king bed
Enter dates to see prices
Executive Balcony
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior Double or Twin Room No Window
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Executive Balcony
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Sunline Paon Hotel & Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Sunline Paon Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 18 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sunline Paon Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sunline Paon Hotel & Spa has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sunline Paon Hotel & Spa?

Start your mornings right, with the à la carte and buffet breakfast options offered at Sunline Paon Hotel & Spa. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 180000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Sunline Paon Hotel & Spa?

Small or intimate events like birthday parties and honeymoons can also be accomodated. Event decoration service is offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

What is the smoking policy at Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sunline Paon Hotel & Spa?

Restaurants including Funky Monkey Bar, Coffee Zone and Emily's Coffee are popular in Sunline Paon Hotel & Spa’s neighborhood which is known as Old Quarter.

What popular shopping places are close to Sunline Paon Hotel & Spa?

Located in the Old Quarter area, Sunline Paon Hotel & Spa is close to great shopping choices like Night Market, Do Manh Cuong Boutique and Hong Ha Anh Silk.

What are popular attractions near Sunline Paon Hotel & Spa?

Guests at Sunline Paon Hotel & Spa can easily visit Old Quarter, Ancient House and Ta Hien Street located in the Old Quarter area.

What popular natural sightseeing spots are close to Sunline Paon Hotel & Spa?

Sunline Paon Hotel & Spa is located in the Old Quarter area, which is famous for natural sightseeing destinations such as Travel Agent Hanoi.

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See map

Explore the neighborhood

What people love about Sunline Paon Hotel & Spa

  • 8.8

    Excellent
    Staff 

    "Good location and staffs were very helpful and friendly"

    Tay

    |

    May 17, 2022

  • 10

    Exceptional

    "Great, lovely people, this hotel has all you need!"

    Mieke

    |

    May 1, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff amazing."

    Garth

    |

    April 24, 2022

Property ranking|Compared to 2,505 Hanoi properties
See all rankings
Cheapest price score
Location score
9/10
Cleanliness score
8.7/10
Service score
8.9/10
Better than
94
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Better than
91
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Overall rating:

8.7

Excellent
1,407 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
The manager here is very professional.
Jeff from United States
Couple
More about Sunline Paon Hotel & Spa

More about Sunline Paon Hotel & Spa

Sunline Paon Hotel & Spa

Sunline Paon Hotel & Spa is the perfect choice for travelers who want to take in the sights and sounds of Hanoi. Experience an urban escape in Hanoi with a stay at Sunline Paon Hotel & Spa, with its exceptional location right in the city center. Sampling the authentic culture of Hanoi is easy with a stay at Sunline Paon Hotel & Spa, just 470 m from Old Quarter.
Sunline Paon Hotel & Spa provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sunline Paon Hotel & Spa include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Sunline Paon Hotel & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Sunline Paon Hotel & Spa can even have groceries delivered to their room for cooking, using the hotel's special service.
Sunline Paon Hotel & Spa offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Hanoi has to offer. Engage in the city's best art at Vietnam Museum of Ethnology located 5.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 93% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 91% of accommodations in the city.
This hotel scores higher than 91% of accommodations in the city for its location.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

17 mentions

Swimming Pool

11 mentions

Housekeeping

8 mentions

View

1 mention

Languages spoken

  • English
  • French
  • Japanese
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Light therapy
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

Paon Restaurant

  • Menu: A-la-carte
Location
27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam, Old Quarter, Hanoi, Vietnam, 10000
Excellent
Location

9

Airports

  • Gia Lam Airport (NULL)
    3.7 km 14 min drive
  • Noi Bai International Airport (HAN)
    21.4 km 36 min drive

Public transportation

  • Hanoi Railway Station
    1.7 km 13 min drive

Hospital or clinic

  • Nha Thuoc Pharmacy
    320 m

Shopping

  • Night Market
    680 m

Convenience store

  • Circle K
    260 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Old Quarter
    470 m
  • St. Joseph's Cathedral
    670 m
  • Vietnamese Women's Museum
    1.1 km
  • Hoa Lo Prison
    1.2 km
  • Vietnam Military History Museum
    1.5 km
  • Temple of Literature & National University
    2.1 km
  • Ho Chi Minh Mausoleum
    2.1 km
  • One Pillar Pagoda
    2.2 km
  • Presidential Palace Historical Site
    2.2 km
  • Vietnam Museum of Ethnology
    5.8 km

Nearby landmarks

  • Do Manh Cuong Boutique
    30 m
  • Hong Ha Anh Silk
    90 m
  • Fivimart Aupermkt
    100 m
  • Vietnam Old Propaganda Posters
    110 m
  • Hang Dau Street
    130 m
  • Thang Long Water Puppet Theatre
    150 m
  • Hanoi Ceramic Mosaic Mural
    190 m
  • Cau The Huc
    230 m
  • Cau Go Street
    230 m
  • Ba Kieu Temple
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee18 VND
  • Distance from city center0,5km

Extras

  • Breakfast charge (unless included in room price)180000 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 51
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2021

Reviews of Sunline Paon Hotel & Spa from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities7.9
Location9.0
Service8.9
Value for money8.4
High score for Hanoi
Rating
9+ Exceptional (122)
8-9 Excellent (30)
7-8 Very Good (23)
6-7 Good (16)
<6 Below Expectation (14)
Time of the year
Mar - May (44)
Jun - Aug (56)
Sep - Nov (57)
Dec - Feb (48)
All guests (381)
All room types
All languages

Show reviews that mention 

Showing 205 verified guest comments
12345
10.0
Exceptional
John from United Kingdom
Family with teens
Executive Balcony
Stayed 1 night in August 2018

Outstanding ”

We booked into the Sunline Paon at short notice. The service was excellent throughout our stay. We were able to check in to 2 rooms early. Hotel is new, clean & in a great location in the Old Quarter. Nice rooftop area with small pool. Good breakfast with plenty of choice. Really nice bedrooms with excellent WiFi & Tv services. Staff were so attentive & helpful. They even gave us a complimentary airport shuttle due to a very minor issue with the booking process. A special mention for Long who was great. Highly recommended & we are returning when we get back to Hanoi.

Reviewed August 13, 2018

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10.0
Exceptional
TECHANG from Taiwan
Couple
Deluxe Double Room
Stayed 2 nights in October 2018

hanoi sunline paon”

The hotel is situated in the area of Hoan Kiem Lake. Only takes less than 5 min walk to the Lake and old quarter. The facility is nice with small gym and swimming pool, and the breakfast is my favorite. We're lucky enough to be upgraded to top floor room. At the end, I left my coat in the room after check-out, since I've already got to the airport, the front desk staff was very generous to arrange the delivery to my friend in town. I had a really positive experience at Sunline Paon and special thanks to all the friendly staff there. By the time rooftop renovation finishes, this placewill be even better to live in.

Reviewed November 05, 2018

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10.0
Exceptional
John from United Kingdom
Couple
Executive Balcony
Stayed 3 nights in August 2018

Great location, good value, excellent service”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Reviewed August 27, 2018

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10.0
Exceptional
John from United Kingdom
Family with teens
Executive Balcony
Stayed 1 night in August 2018

Great value & location”

Sunline Paon is in the heart of old quarter, close to the lake & great shops & restaurants. The rooms are clean, comfortable & a good size. Staff are very helpful. Nice small rooftop pool area to cool off from the Hanoi heat. We returned to this hotel based on the service & price & facilities.

Reviewed August 27, 2018

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9.2
Exceptional
Fairuzeta from Brunei Darussalam
Couple
Superior
Stayed 4 nights in July 2019

Great location, really close to Ho Kiem lake”

We picked this hotel because we wanted a pool and for the location - right in the heart of the Old Quarter of Hanoi, only about 3-5 mins to the lake. Everything you could possibly need is within walking distance - so we most definitely enjoyed our stay. Staff were really friendly and helpful. Breakfast variety was decent for a small hotel (most hotels in the Old Quarter are not that big). Do note that the hotel doesn't serve food for dinner, so if you want to order room service you won't be able to do it (although reception very kindly offered to order take-out for us if we wanted - we came home late after a day tour and most restaurants were shut at 11pm). Rooms were clean and comfortable and there's a decent fridge (good for keeping your beverages cold - good for hot days) and coffee-making facilities. Pool was a bit small and gym facilities and space were limited - but then again the overall area of the building was small, so understandable. Overall we would recommend this place.

Reviewed July 16, 2019

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10.0
Exceptional
Christopher from United Kingdom
Group
Stayed 6 nights in September 2018

The rooms have high grade fittings. Good service all round.”

This is a smart hotel in a very convenient position for walking the Old Quarter with attentive staff and good airconditioning in the lobby and your room featuring high grade fittings and comfortable beds. Executive Chef Tu will accomodate all your breakfast needs, and there is a wide choice each morning. Nothing is too much trouble. Great sunset views over Hanoi and a small pool and relaxing area is offered and an excellent Spa in the basement. No need to go elsewhere for a genuine massage.

Reviewed September 25, 2018

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10.0
Exceptional
Don from Australia
Couple
Superior
Stayed 2 nights in August 2018

A Welcome Surprise on the edge of Hanoi's Old Centre”

We booked this hotel from the Airport - and were so glad we did!. This small hotel is Excellent! It opened in April 2018 - and everything works in the room, the bathroom is a treat with the latest shower and ablution technology, the breakfast is delicious, all the staff are attentive and helpful. And it is located just on the edge of the Old Centre of Hanoi - so not quite in the most hectic streets. The room size is typical of these small Hanoi hotels, but much thought has been put into the design of this one. Lighting and power points are top class, as is wifi throughout the hotel. And the noodle soup in the generous breakfast was the best I've ever had! The only shortcoming we could detect is the somewhat limited space for a large travelling case - but there is an adequate built-in wardrobe with hanging space and a generous room safe. Overall: Couldn't have been better and it will be our regular 'go-to' hotel in Hanoi.

Reviewed August 21, 2018

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9.6
Exceptional
Woody from Malaysia
Couple
Superior
Stayed 1 night in May 2018

Good Choice for 4 Star Restaurant.”

I would say it's a good choice for budget traveller as the bus stop to NoiBai Airport is juz around the corner (2 minutes walking distance). Room facilities are superb, juz having a slightly complicated TV control system (compared to the rest of my Hanoi Exp). Walking distance to the Hottest Area in Old Quarter (but not in the middle of it - as it will be too messy). The Hotel is relatively new, highly recommended. Prolly the best quality Breakfast ever had during my Stay in Vietnam. Truly a 4 Star Restaurant.

Reviewed May 08, 2018

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8.4
Excellent
James from United Kingdom
Couple
Superior
Stayed 2 nights in February 2020

As expected ”

Location is in the middle of old quarter if this is what you want then perfect, we actually preferred our previous hotel by the west lake it’s a bit more civilised and cleaner streets. Hotel is small narrow and tall like all in old quarter. Staff were brilliant easy check in and out with organised taxi to airport at 3am. Pool and gym on roof top. Don’t expect luxury but there is a pool and a gym as stated. Room are nice however our room was situated on the middle of hotel so we had a window that looked into another room with a light tunnel. So we only had artificial light in our room which does drive you a bit crazy. Similar to being in a room in the middle of a cruise ship. But still adequate. Breakfast looks better in pics than real life but you will find something there to eat however fussy you are. Overall would recommend however there are hundreds of hotels like this in the old quarter so it didn’t stand out. I would recommend hotels out of town near west lake. Thanks

Reviewed February 05, 2020

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9.2
Exceptional
Mandy from Singapore
Couple
Superior
Stayed 4 nights in August 2018

Clean hotel, modern interior”

Located at the Old Quarter, convenient to get to places. Hotel room is clean and the staff are very friendly, they would greet you and have conversation to find out how’s your day. The dining place is clean and food is good too. One thing that could be improved is staff’s knowledge on places to go and hotel’s day trips recommendations. There wasn’t much options for day trips that is tied up with the hotel, and when asked where to buy nuts, staff were not sure, they recommended us to visit the convenience store. Other than that, all good.

Reviewed August 25, 2018

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9.2
Exceptional
Judy from Australia
Couple
Executive Balcony
Stayed 9 nights in August 2018

Great place to stay.”

Very friendly staff. Very comfy beds. Good shower. Good air conditioner. Great location. Just a few blocks from the Hoam Kiem Lake. The lake area comes alive at night and is a fascinating place. Hanoi is very vibrant and we prefer it to HCM. I could write a book on Hanoi but go experience it for yourself. Our hotel was great and I recommend you pay the extra for the larger rooms with a balcony as great to watch the streets below. Breakfast was ok but it is Vietnam and they are still trying to learn about some western foods. The best coffee at breakfast and the hottest! Shop around for tours to Halong as I thought the one we booked through the hotel was overpriced and over exaggerated in the picture book they supply.

Reviewed August 15, 2018

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9.6
Exceptional
Kerry from Australia
Group
Deluxe Double Room
Stayed 3 nights in July 2018

Great Location”

We stayed a total of 5 nights over a two week period using as our base. Staff were very helpful and a couple of small issues were dealt with quickly. They arranged our Halong Bay cruise and safely stored our luggage while on the cruise. It’s located in the old quarter of the city so day tour operators will pick up and drop off at the hotel for free. It’s an easy walk to the lake and restaurants. Room very clean and tidy.

Reviewed July 28, 2018

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8.8
Excellent
Susan from Australia
Couple
Superior
Stayed 2 nights in June 2018

Excellent”

Great location on the outskirts of the Old Quarter, 2 minute walk to the lake. Good sized rooms, clean with comfortable beds. Rooms with windows may not always be to the street. Our room had one window which faced the window of the adjoining room with 1 metre of inside garden in between. Staff were very helpful and breakfast was plentiful with many choices. Hottest coffee of any hotel breakfast during our trip.

Reviewed June 21, 2018

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10.0
Exceptional
Vishval from Indonesia
Couple
Superior Double or Twin Room No Window
Stayed 1 night in June 2018

Great location!”

We stayed at the Sunline after a late night arrival in Hanoi, the staff were extremely helpful with the check in process. The food at the breakfast was decent.

Reviewed June 15, 2018

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9.2
Exceptional
Richard from United States
Couple
Superior
Stayed 5 nights in December 2019

Great location”

Great location in the old quarter. Close to Hoan Kiem lake. Also close to Beer corner but far enough away for the location to be quiet. Only negative, I didn’t like a full length window in the room which looked into the next room. Which had a handle half way down, but th blind tight to the window, so when you pulled the blind down it got stuck on the handle. You had to open the window pull the blind down then to one side to close the window. Sounds harmless to do, but it then isn’t isn’t to the window and lets light in early doors.

Reviewed January 09, 2020

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8.0
Excellent
Fraser from United Kingdom
Family with teens
Deluxe Twin Room
Stayed 3 nights in January 2019

Very good, depending on what you need”

Rooms clean and a little small, but perfect if you just want a well located hotel in the busy part of the old quarter. Lovely staff, on the whole. The street it is in is a little rough. The moment you step out the door you are into a melee of bikes, street food, cafes. Potentially noisy, unless you are on a high floor. Breakfast very handy, ideally you like pho. But the will do an omelette and have some good baked goods like croissant and cereals. So you should find something you like. One annoyance: the night before we checked out they offered us a taxi to the airport for 250k dong, which is roughly the "Grab" equivalent, but when I asked next morning it had gone up to350k or400k with a hotel car, so they were squeezing us. Not ideal.

Reviewed January 15, 2019

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9.2
Exceptional
chung from South Korea
Family with young children
Deluxe Twin Room
Stayed 3 nights in August 2018

It was great shelter on hanoi. ”

My family visted Hanoi, it was first time. All people was kind and the room condition was great and calm. We felt the room like a shelter. The road was so noisy but the hotel was very calm. All visiting point was so closed. Thank you for making good memory in hanoi.

Reviewed September 11, 2018

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9.6
Exceptional
Noriefe from Philippines
Couple
Superior
Stayed 3 nights in August 2018

Super clean and great value”

The hotel is a couple of blocks away from the lake and is accessible to most tours. The staff was very helpful and friendly. We especially liked pur minimalist room which had everything we needed plus it was super clean! The buffet breakfast is an added plus. Food is very good too. I recommend this to all travellers coming to Hanoi. Great value for money.

Reviewed August 21, 2018

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10.0
Exceptional
Helen from United States
Group
Superior
Stayed 1 night in May 2018

Great location, friendly staff and incredible breakfast! ”

This was the perfect, calm oasis in the busy city of Hanoi. Staff was SO kind, the facilities were great. When we thought our first room had an odor and let staff know, we were immediately moved to the 6th floor with a great window view. The buffet breakfast in the morning is fantastic! Would stay here again in a heartbeat.

Reviewed May 22, 2018

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8.4
Excellent
Philip from Australia
Couple
Executive Balcony
Stayed 5 nights in October 2019

Good breakfasts in a good location”

A comfortable hotel well located near the old quarter in Hanoi. The rooftop pool is lovely as are the breakfasts!

Reviewed October 08, 2019

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