"Great place nice people great food and my friend peter the b..."
December 11, 2018
Free Wi-Fi in all rooms!
|Value for money||8.2|
"The beach is also gorgeous."
December 6, 2018
"Overall I did enjoy my stay here would I stay here again?"
September 16, 2018
"All inclusive hotel over all a good pick."
September 13, 2018
"Really nice resort with lovely staff, activities and nightly..."
December 6, 2018
Located in the Montego Bay City Center area, Sunscape Splash Montego Bay Resort and Spa is the ideal point of departure for your excursions in Montego Bay. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Offering guests superior services and a broad range of amenities, Sunscape Splash Montego Bay Resort and Spa is committed to ensuring that your stay is as comfortable as possible. This property offers numerous on-site facilities to satisfy even the most discerning guest.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Sunscape Splash Montego Bay Resort and Spa hits the spot in many ways.
"Exceptional service and nice experience."
December 25, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 18 year(s).
Location great, beach good, pools. Food was mediocre..housekeeping issues”
Good for it's momey”
Nothing special, but good
Not Worth It”
This resort has great potential given its location and layout but it just doesn’t deliver. It boils down to management on two levels. Firstly, the place has cheap versions of everything. Cheap plastic cups at bars and restaurants, cheap cuts of meat and fish, cheap pillows in the bedrooms, etc. Upgrading these is critical when you have a $500+ price point per night for guests. Secondly, things that could run more efficiently—like Portofino, their Italian restaurant—don’t given management’s absence of oversight. When guests are looking for a more upscale dining experience than the buffet, they shouldn’t have to wait 40 minutes for a table or 20 minutes for their entrees, especially when there are obviously open tables and a very limited menu that shouldn’t overburden the cooking staff. I enjoyed the beaches and the staff was largely nice but this hotel can improve a lot with the quality of their food, rooms, and the like to go from ok (at best) to good or great.
Exceptional service and nice experience. Will totally come back here.
The service was exceptional , trishell from front desk, Stephen and Felecia from the bar, they made the experience even better. Definitely would revisit.
Great place nice people great food and my friend peter the bellboy was the best. Will recommend 😊
Great experience my second time visiting great for groups very economical”
The food gave me diarrhea this time though
Really nice resort with lovely staff, activities and nightly entertainment. The beach is also gorgeous.
food not great and service was crappy
Horrible resort. Employee stole mone from safe in sister room. Food recycled, dirty pool and hot tub”
Worst resort ever. Would not recommend
I would come again!”
➕ It was very reasonable and affordable. The buffet was rich in variety. coco cafe is open 24 hours. ➖ There was no stopper in the bathtub, and hot water could’t be stored. Although I requested the front desk the next day, it was not improved.
It was really good overall but there could be improvement”
There was a bartender a fat guy at the bar there the performance area he is the best bartender there am sorry I dont remember your name he work the whole day and night when I was staying there he should get a raise for the work he does...the food could be better too fresh especially the ackee was disappointed with that the rooms were great as well
Great Bargain for Beach Front All-Inclusive”
Sunscape Splash is probably about a 3 out of 5 stars in terms of hotels and US standards. That being said, it can be a real bargain for those wanting a beach front all-inclusive. For the price we paid via Agoda, we would definitely recommend those hotel and we would definitely stay here again.
There were not enough options for food or drinks, i had to wait over 3 hours for towels because the maid half cleaned the room and took the towels without replacing them. There was a dirty pillowcase on the bed the day I checked in. The bar was constantly out of resources for drinks. Some of the workers are racist and the others looked as if they couldn't bother to be at work. I would never recommend anyone to stay at this hotel. The club also need more entertainment. It was boring.
Fab Holiday Jamica 2018”
Had an Amazing time at the Sunscape Splash --- All the Staff were brilliant and so Friendly especially Jenisha Scott in Concierge, She was Brilliant-- helped us get the room types we had paid for , and helped a cake for my Husbands BDay and just kept checking we were okay everyday....Hotel was clean and Food choice not to Bad, especially as our group were all Vegetarians. Only a few Bad point is that we found it was quite a distance to some of the main Attractions like Bob Marley and Dunns River Falls, but otherwise Fab Location. And The Only Other Downside was that we could not really do much Sea Swimming as lots of Jelly Fishes very near the Shore and to scared to go in :(
Nice stay ”
My first time staying here and mainly stayed here due to a family wedding & it being one of the listed hotels to stay at. Surprisingly quite big grounds, some staff are really lovely and others not so much but I guess that happens wherever you go. There’s a lot for children to do with it having the water slide. It’s great they have 24hour all inclusive drinks. My only areas of critique would be the food options could have varied a lot more - their menu skipped quite a few Jamaican staples such as plantain (never on the menu), boiled/fried dumpling (on the menu 1 time and depending on the capacity of the hotel determined the amount of food they served which I feel is not fair to those staying at the resort as we pay the same money others do so why should we be given the short hand just because your rooms are not all booked up. This also fed through to their late night grill which is supposed to be open every night from 10pm - 3am but this soon closed due to their capacity not being high enough (in their words) but then there were times where guests were hungry and were left with nothing to eat except a few cookies and cakes in the cafe. A few complaints about the service and food had to be made to a few managers on more than 1 occasion for something to be done about it. I myself do not eat meat and am lactose intolerant and so I struggled with some food choices as most of the vegetarian options were all dairy based (quiche, pastas in cream sauces, creamy mashed potato etc. etc.) so I did have to make a few special requests which if you speak to the right staff member in the main restaurant they are very accommodating whereas others will tell you no with a straight face so it all goes on how you speak to them and approach them - this determines the response you get from them. Overall I did enjoy my stay here would I stay here again? Yes. Will I stay here on my next visit? No, I will be trying somewhere else. The location also is in the middle of nowhere and so if you
overall a great pick”
All inclusive hotel over all a good pick. wifi worked eveywhere in hotel. buffet was good w variety. rooms are a little dated but honestly who's in the room all day long. we were happy with our stay
Don't waste your money”
Check in was SUPER SLOW, and had to wait a further hour before our room was ready. Got food poision, there was small flies on the fruits in the morning as all cold food is left uncovered. The food became repetitive and bland. The second week I stopped eating in the hotel. Lift took forever to arrive and at one point only one was working. The room key keot de-activating which meant waiting in a long queue to re-activate. The housekeeper often forgot to leave flannels or towels. Your limited on your water in the mini fridge, and the gate security can be annoying as EVERYTIME u go out or come in they ask the same thing. I would never stay here again even if it was free.
My stay was amazing the staff are so friendly always helpful and beautiful smiles it was my best friends birthday I requested a surprise banner which was approved based on email however never got one but besides that it was fun loved the entertainment btw ❤️
Hotel ist schön der Strand ist nicht so schön”
Der Strand ist nach einigen Metern voll Algen. Nicht so dramatisch aber wenn man es weiß bucht man für den Preis vielleicht wo anders... ansonsten essen und alles ist aber super
Sunscape Splash Montego Bay Resort and Spa - All Inclusive
Montego Bay City Center
Montego Bay City Center
Montego Bay City Center