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Sunset Beach Resort Spa and Waterpark All-Inclusive

"I love the variety of coffee and goodies in the coffee ship."

Sharon - October 4, 2019
Deluxe Room King - All Inclusive - Guestroom Sunset Beach Resort Spa and Waterpark All-Inclusive
Beach Sunset Beach Resort Spa and Waterpark All-Inclusive
Beach Sunset Beach Resort Spa and Waterpark All-Inclusive
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Sunset Beach Resort Spa and Waterpark All-Inclusive

1 SUNSET BOULEVARD, Montego Bay City Center, Montego Bay, Jamaica - See map
Free Wi-Fi
See map
Nearby landmarks
Montego Bay Yacht Club 210 m
National Commercial Bank 710 m
Bob Marley Entertainment Centre 2.1 km
No Problem 2.1 km
Calico Pirate Cruises 2.1 km
Mobay Undersea Tours 2.1 km
Pier One 2.3 km
Mobay Shopping Centre 2.3 km
Tpdco Information Booth 2.4 km
Voyage Sports Bar & Grill 2.4 km
8.2

Excellent

Location rating score

Excellent location
ParkingFREE
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Montego Bay every 38 minutes on Agoda.com
Value for money8.0
Location rating8.2

Rooms available at Sunset Beach Resort Spa and Waterpark All-Inclusive

One-Bedroom Suite
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
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Deluxe Bay View
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Deluxe Resort View
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Deluxe Ocean Front
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Deluxe Ocean View
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
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Deluxe Bay View King - All Inclusive
...
  • Bay view
  • Balcony/terrace
  • 1 king bed
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Sun Club One Bedroom Suite - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
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Deluxe Room King - All Inclusive
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
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Deluxe Ocean View Double - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 2 double beds
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Deluxe Ocean Front King - All Inclusive
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sunset Beach Resort Spa and Waterpark All-Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunset Beach Resort Spa and Waterpark All-Inclusive?

For those who wish to drive their own cars, Sunset Beach Resort Spa and Waterpark All-Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort villa. If you're looking for an easy way to get around Montego Bay with private transportation, the resort villa can arrange both taxis or car rental.

Is breakfast offered at Sunset Beach Resort Spa and Waterpark All-Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Sunset Beach Resort Spa and Waterpark All-Inclusive.

What are my dining options at Sunset Beach Resort Spa and Waterpark All-Inclusive?

Sunset Beach Resort Spa and Waterpark All-Inclusive features 6 on-site restaurants for your dining convenience.

What is the smoking policy at Sunset Beach Resort Spa and Waterpark All-Inclusive?

Sunset Beach Resort Spa and Waterpark All-Inclusive does permit smoking in some areas and is not 100% smoke-free.

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What people love about Sunset Beach Resort Spa and Waterpark All-Inclusive

  • 7.6
    Very good
    Cleanliness

    "The grounds are beautiful and the place was clean."

    Carmella

    |

    October 29, 2019

  • 8.4
    Excellent

    "I love the bar in the middle of the swimming pool."

    Sharon

    |

    October 4, 2019

  • 8.8
    Excellent

    "I would definitely recommend this resort."

    Dimitri

    |

    December 27, 2019

Property ranking|Compared to 263 Montego Bay properties
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Cheapest price score
Value for money score
8/10
Location score
8.1/10
Service score
8/10
Better than
99
%
of Montego Bay properties
Better than
97
%
of Montego Bay properties
Better than
96
%
of Montego Bay properties
Better than
96
%
of Montego Bay properties
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Overall rating:
7.9
Very good
93 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.2
Read all reviews >
What travelers say they love:
The Staff was friendly and the entertainment was excellent.
Kamar from Jamaica
Couple
More about Sunset Beach Resort Spa and Waterpark All-Inclusive

More about Sunset Beach Resort Spa and Waterpark All-Inclusive

Located in the Montego Bay City Center area, Sunscape Splash Montego Bay Resort and Spa is the ideal point of departure for your excursions in Montego Bay. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Offering guests superior services and a broad range of amenities, Sunscape Splash Montego Bay Resort and Spa is committed to ensuring that your stay is as comfortable as possible. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Sunscape Splash Montego Bay Resort and Spa hits the spot in many ways.

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Most talked about facilities

Food & Dining

6 mentions

Beach

2 mentions

What they offer

8.8
Excellent

"I enjoyed the food and the drinks and the hospitality."

Dimitri

|

December 27, 2019

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Food and dining

Breakfast options

Continental

Property's guest policies

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Some helpful facts

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Reviews of Sunset Beach Resort Spa and Waterpark All-Inclusive from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.6
Location8.2
Service8.0
Value for money8.0
High score for Montego Bay
Rating
9+ Exceptional (14)
8-9 Excellent (11)
7-8 Very Good (8)
6-7 Good (4)
<6 Below Expectation (14)
Time of the year
Mar - May (2)
Jun - Aug (4)
Sep - Nov (32)
Dec - Feb (13)
Don't miss out!Users are booking a place in Montego Bay every 38 minutes on Agoda.com
All guests (93)
All room types
All languages

Show reviews that mention 

Showing 51 verified guest comments
123
9.2
Exceptional
Robert from United States
Couple
Deluxe Room Double - All Inclusive
Stayed 5 nights in September 2018

Great Bargain for Beach Front All-Inclusive”

Sunscape Splash is probably about a 3 out of 5 stars in terms of hotels and US standards. That being said, it can be a real bargain for those wanting a beach front all-inclusive. For the price we paid via Agoda, we would definitely recommend those hotel and we would definitely stay here again.

Reviewed September 27, 2018

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7.6
Very good
Rochelle from United Kingdom
Group
Deal of the Day - All Inclusive
Stayed 7 nights in September 2018

Nice stay ”

My first time staying here and mainly stayed here due to a family wedding & it being one of the listed hotels to stay at. Surprisingly quite big grounds, some staff are really lovely and others not so much but I guess that happens wherever you go. There’s a lot for children to do with it having the water slide. It’s great they have 24hour all inclusive drinks. My only areas of critique would be the food options could have varied a lot more - their menu skipped quite a few Jamaican staples such as plantain (never on the menu), boiled/fried dumpling (on the menu 1 time and depending on the capacity of the hotel determined the amount of food they served which I feel is not fair to those staying at the resort as we pay the same money others do so why should we be given the short hand just because your rooms are not all booked up. This also fed through to their late night grill which is supposed to be open every night from 10pm - 3am but this soon closed due to their capacity not being high enough (in their words) but then there were times where guests were hungry and were left with nothing to eat except a few cookies and cakes in the cafe. A few complaints about the service and food had to be made to a few managers on more than 1 occasion for something to be done about it. I myself do not eat meat and am lactose intolerant and so I struggled with some food choices as most of the vegetarian options were all dairy based (quiche, pastas in cream sauces, creamy mashed potato etc. etc.) so I did have to make a few special requests which if you speak to the right staff member in the main restaurant they are very accommodating whereas others will tell you no with a straight face so it all goes on how you speak to them and approach them - this determines the response you get from them. Overall I did enjoy my stay here would I stay here again? Yes. Will I stay here on my next visit? No, I will be trying somewhere else. The location also is in the middle of nowhere and so if you

Reviewed September 16, 2018

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8.8
Excellent
Dimitri from United States
Couple
Deluxe Room King - All Inclusive
Stayed 3 nights in December 2019

It was everything! ”

I enjoyed everything about this resort. All inclusive indeed. I enjoyed the food and the drinks and the hospitality. I would definitely recommend this resort.

Reviewed December 27, 2019

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8.4
Excellent
Sharon from United Kingdom
Solo traveler
Deluxe Bay View Double - All Inclusive
Stayed 2 nights in October 2019

Would stay here again ”

I loved this hotel. I got a free upgrade. The staff are polite, courteous, friendly, approachable and are all too welling to help, I only had to ask. The Staff are very attentive and go out of their way to make your stay special. The staff work hard and earn/ and deserving of their tips. Food was good with plenty of choice. The buffet restaurant was not open every night which left some people at a loss. I love the variety of coffee and goodies in the coffee ship. I love the bar in the middle of the swimming pool. The rooms are very cold (A/C too cold for me) and was hard to regulate. I requested a blanket to keep me warm at night. Could not enjoy the the beach as there were A LOT of Jelly fish on the beach shore and in the water.

Reviewed October 05, 2019

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8.8
Excellent
Jaymini from United Kingdom
Family with teens
Deluxe Ocean View Double - All Inclusive
Stayed 7 nights in September 2018

Fab Holiday Jamica 2018”

Had an Amazing time at the Sunscape Splash --- All the Staff were brilliant and so Friendly especially Jenisha Scott in Concierge, She was Brilliant-- helped us get the room types we had paid for , and helped a cake for my Husbands BDay and just kept checking we were okay everyday....Hotel was clean and Food choice not to Bad, especially as our group were all Vegetarians. Only a few Bad point is that we found it was quite a distance to some of the main Attractions like Bob Marley and Dunns River Falls, but otherwise Fab Location. And The Only Other Downside was that we could not really do much Sea Swimming as lots of Jelly Fishes very near the Shore and to scared to go in :(

Reviewed September 18, 2018

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7.6
Very good
Martha from United States
Couple
Deluxe Bay View King - All Inclusive
Stayed 4 nights in September 2018

overall a great pick”

All inclusive hotel over all a good pick. wifi worked eveywhere in hotel. buffet was good w variety. rooms are a little dated but honestly who's in the room all day long. we were happy with our stay

Reviewed September 13, 2018

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10.0
Exceptional
Devi from Trinidad & Tobago
Business traveler
Deluxe Bay View Double - All Inclusive
Stayed 5 nights in November 2018

Exceptional”

Really nice resort with lovely staff, activities and nightly entertainment. The beach is also gorgeous.

Reviewed December 06, 2018

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6.4
Good
Chimaobi from United States
Couple
Deluxe Ocean Front King - All Inclusive
Stayed 3 nights in December 2018

Not Worth It”

This resort has great potential given its location and layout but it just doesn’t deliver. It boils down to management on two levels. Firstly, the place has cheap versions of everything. Cheap plastic cups at bars and restaurants, cheap cuts of meat and fish, cheap pillows in the bedrooms, etc. Upgrading these is critical when you have a $500+ price point per night for guests. Secondly, things that could run more efficiently—like Portofino, their Italian restaurant—don’t given management’s absence of oversight. When guests are looking for a more upscale dining experience than the buffet, they shouldn’t have to wait 40 minutes for a table or 20 minutes for their entrees, especially when there are obviously open tables and a very limited menu that shouldn’t overburden the cooking staff. I enjoyed the beaches and the staff was largely nice but this hotel can improve a lot with the quality of their food, rooms, and the like to go from ok (at best) to good or great.

Reviewed January 03, 2019

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6.8
Good
Delpherine from United Kingdom
Solo traveler
Deluxe Ocean View King - All Inclusive
Stayed 3 nights in October 2019

Good”

Only critique I would have is I had booked an Ocean view room , only to be informed on arrival that all Ocean view rooms have partial views of the Ocean. If I wanted a full view, then I needed to have booked an Ocean Front room. So please be aware of this when booking. Other than that it is a 3* hotel with all the facilities you would expect of this star rating. It’s close to the airport and short taxi drive to the local crafts market, Pier One, Hip Strip and Margaritaville. Other famous attractions you can book via a tour company or through the hotel. I stayed at the hotel for 3 nights and considered it to be safe as a lone female traveller. Staff are friendly and most will go out of their way to accommodate you, so be sure to have plenty of 1$ notes to tip them for their service as this is greatly appreciated due to the low wages they are paid.

Reviewed October 22, 2019

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9.2
Exceptional
Takako from Japan
Couple
Deluxe Room Double - All Inclusive
Stayed 2 nights in September 2018

I would come again!”

➕ It was very reasonable and affordable. The buffet was rich in variety. coco cafe is open 24 hours. ➖ There was no stopper in the bathtub, and hot water could’t be stored. Although I requested the front desk the next day, it was not improved.

Reviewed October 02, 2018

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6.0
Cynthia from United Kingdom
Couple
Deluxe Room King - All Inclusive
Stayed 14 nights in August 2018

Don't waste your money”

Check in was SUPER SLOW, and had to wait a further hour before our room was ready. Got food poision, there was small flies on the fruits in the morning as all cold food is left uncovered. The food became repetitive and bland. The second week I stopped eating in the hotel. Lift took forever to arrive and at one point only one was working. The room key keot de-activating which meant waiting in a long queue to re-activate. The housekeeper often forgot to leave flannels or towels. Your limited on your water in the mini fridge, and the gate security can be annoying as EVERYTIME u go out or come in they ask the same thing. I would never stay here again even if it was free.

Reviewed September 05, 2018

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6.8
Good
Kristin from United States
Solo traveler
Deluxe Ocean View King - All Inclusive
Stayed 3 nights in August 2019

Good price, rude staff”

50% of the staff were rude and acted like you were bothering them when you asked a question. Talked into a "timeshare" presentation which was supposed to be 90 minutes but took hours. I was never given the coupons they offered to the other guests and was not told about the available amenities. It took about 55 minutes for me to check-in because they couldn't find my reservation and I was told Agoda cancelled it. Only saw one bug at this location, problem was it was in the dining area. Great entertainment!! Customer service was lacking so for that I would not recommend to a friend. I would recommend to the budget conscious who want a great value for the price paid.

Reviewed September 08, 2019

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10.0
Exceptional
Kareen
Couple
Deluxe Room Double - All Inclusive
Stayed 2 nights in September 2018

Exceptional ”

My stay was amazing the staff are so friendly always helpful and beautiful smiles it was my best friends birthday I requested a surprise banner which was approved based on email however never got one but besides that it was fun loved the entertainment btw ❤️

Reviewed September 04, 2018

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5.6
Edward from United States
Couple
Deluxe Ocean Front King - All Inclusive
Stayed 3 nights in January 2020

Above average”

The resort need major remodeling. I was very disappointed when i got there. The rooms need hot shower fixed. Several time i tried to take a shower and no hot water or very little that you hardly feel it. They really need to shot it down for few months and remodel the entire place..Aesthetics is very important in a resort or any facility.

Reviewed January 29, 2020

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10.0
Exceptional
Kamar from Jamaica
Couple
Deluxe Room King - All Inclusive
Stayed 1 night in October 2019

Time well spent”

The Staff was friendly and the entertainment was excellent. Food was delicious. I would definitely go back :)

Reviewed October 28, 2019

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7.2
Very good
hallejay from Jamaica
Couple
Deluxe Room Double - All Inclusive
Stayed 1 night in September 2018

It was really good overall but there could be improvement”

There was a bartender a fat guy at the bar there the performance area he is the best bartender there am sorry I dont remember your name he work the whole day and night when I was staying there he should get a raise for the work he does...the food could be better too fresh especially the ackee was disappointed with that the rooms were great as well

Reviewed October 01, 2018

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7.6
Very good
Carmella from United States
Family with young children
Deluxe Ocean View King - All Inclusive
Stayed 4 nights in October 2019

Very good”

Satisfactory if it's your first time in the area. The grounds are beautiful and the place was clean. If your an avid traveler you may find the food just ok. Often on the cold side and not a huge variety. Pool closes early and not much for activities in the evening

Reviewed October 30, 2019

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10.0
Exceptional
Paul from Jamaica
Group
Deluxe Ocean View Double - All Inclusive
Stayed 1 night in August 2019

Best time was had here. Happy times”

Pros all the way. Sunscape made me happy

Reviewed August 08, 2019

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10.0
Exceptional
toluwapemi from Canada
Solo traveler
Deluxe Ocean Front King - All Inclusive
Stayed 1 night in December 2018

Love it”

Exceptional service and nice experience. Will totally come back here.

Reviewed December 25, 2018

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10.0
Exceptional
Amari from United States
Group
Deluxe Ocean View Double - All Inclusive
Stayed 7 nights in December 2018

Exceptional”

Great place nice people great food and my friend peter the bellboy was the best. Will recommend 😊

Reviewed December 11, 2018

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