Sunscape Splash Montego Bay Resort and Spa - All Inclusive
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Sunscape Splash Montego Bay Resort and Spa - All Inclusive

1 SUNSET BOULEVARD, Montego Bay City Center, Montego Bay, Jamaica
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 Sunscape Splash Montego Bay Resort and Spa - All Inclusive
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    Exterior view Sunscape Splash Montego Bay Resort and Spa - All Inclusive
    Recreational facilities Sunscape Splash Montego Bay Resort and Spa - All Inclusive
    Recreational facilities Sunscape Splash Montego Bay Resort and Spa - All Inclusive
     Sunscape Splash Montego Bay Resort and Spa - All Inclusive
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    Exterior view Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    Sunscape Splash Montego Bay Resort and Spa - All Inclusive Reviews

    8.1
    Excellent
    /10
    (43 reviews)See what guests said
    10.0
    Exceptional

    "Great place nice people great food and my friend peter the b..."

    Amari

    -

    December 11, 2018

    8.2
    Excellent cleanliness
    Recommended by 86% of guests

    Things you’ll love about Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    Things you'll love

    • Private beach

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.1
    See map
    Excellent location
    Value for money8.2
    Location rating8.1

    Rooms available at Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    Deluxe Ocean Front Triple
    Deluxe Ocean Front Triple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Room Triple
    Deluxe Room Triple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Bay View Triple
    Deluxe Bay View Triple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Ocean View Triple
    Deluxe Ocean View Triple
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Sun Club One Bedroom Suite
    Sun Club One Bedroom Suite
    ...
    • Ocean view
    • Balcony/terrace
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Ocean View Double
    Deluxe Ocean View Double
    ...
    • Ocean view
    • Balcony/terrace
    • 2 double beds
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    Deluxe Bay View King
    Deluxe Bay View King
    ...
    • Bay view
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deal of the Day
    Deal of the Day
    ...
    • Balcony/terrace
    • Shower
    • 2 double beds
    Enter dates to see prices
    Deluxe Ocean Front Double
    Deluxe Ocean Front Double
    ...
    • Ocean view
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Deluxe Bay View Double
    Deluxe Bay View Double
    ...
    • Bay view
    • Balcony/terrace
    • 2 double beds
    Enter dates to see prices
    Have a question for Sunscape Splash Montego Bay Resort and Spa - All Inclusive?

    What people love about Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    • 10.0
      Exceptional

      "The beach is also gorgeous."

      Devi

      |

      December 6, 2018

    • 7.6
      Very good

      "Overall I did enjoy my stay here would I stay here again?"

      Rochelle

      |

      September 16, 2018

    • 7.6
      Very good

      "All inclusive hotel over all a good pick."

      Martha

      |

      September 13, 2018

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    More about Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    More about Sunscape Splash Montego Bay Resort and Spa - All Inclusive

    10.0
    Exceptional

    "Really nice resort with lovely staff, activities and nightly..."

    Devi

    |

    December 6, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Exceptional service and nice experience."

    toluwapemi

    |

    December 25, 2018

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    Property's guest policies

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    Some helpful facts

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    Reviews of Sunscape Splash Montego Bay Resort and Spa - All Inclusive from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (43)Booking.com Reviews (648)
    8.1
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location8.1
    Service8.2
    Value for money8.2
    All languages
    All guests (43)
    All room types
    Showing 22 verified guest comments
    12
    7.2
    Very good
    Andrea from United States
    Couple
    Deluxe Room King
    Stayed 5 nights in May 2019

    Location great, beach good, pools. Food was mediocre..housekeeping issues”

    Location.

    Reviewed June 03, 2019
    8.4
    Excellent
    Kirill
    Couple
    Deal of the Day
    Stayed 2 nights in September 2018

    Good for it's momey”

    Nothing special, but good

    Reviewed April 10, 2019
    6.4
    Good
    Chimaobi from United States
    Couple
    Deluxe Ocean Front King
    Stayed 3 nights in December 2018

    Not Worth It”

    This resort has great potential given its location and layout but it just doesn’t deliver. It boils down to management on two levels. Firstly, the place has cheap versions of everything. Cheap plastic cups at bars and restaurants, cheap cuts of meat and fish, cheap pillows in the bedrooms, etc. Upgrading these is critical when you have a $500+ price point per night for guests. Secondly, things that could run more efficiently—like Portofino, their Italian restaurant—don’t given management’s absence of oversight. When guests are looking for a more upscale dining experience than the buffet, they shouldn’t have to wait 40 minutes for a table or 20 minutes for their entrees, especially when there are obviously open tables and a very limited menu that shouldn’t overburden the cooking staff. I enjoyed the beaches and the staff was largely nice but this hotel can improve a lot with the quality of their food, rooms, and the like to go from ok (at best) to good or great.

    Reviewed January 03, 2019
    10.0
    Exceptional
    toluwapemi from Canada
    Solo traveler
    Deluxe Ocean Front King
    Stayed 1 night in December 2018

    Love it”

    Exceptional service and nice experience. Will totally come back here.

    Reviewed December 25, 2018
    8.4
    Excellent
    Ashley from Jamaica
    Group
    Deluxe Ocean Front King
    Stayed 1 night in December 2018

    Excellent”

    The service was exceptional , trishell from front desk, Stephen and Felecia from the bar, they made the experience even better. Definitely would revisit.

    Reviewed December 24, 2018
    10.0
    Exceptional
    Amari from United States
    Group
    Deluxe Ocean View Double
    Stayed 7 nights in December 2018

    Exceptional”

    Great place nice people great food and my friend peter the bellboy was the best. Will recommend 😊

    Reviewed December 11, 2018
    8.8
    Excellent
    Tashell from Jamaica
    Couple
    Deluxe Ocean Front King
    Stayed 1 night in December 2018

    Great experience my second time visiting great for groups very economical”

    The food gave me diarrhea this time though

    Reviewed December 11, 2018
    10.0
    Exceptional
    Devi from Trinidad & Tobago
    Business traveler
    Deluxe Bay View Double
    Stayed 5 nights in November 2018

    Exceptional”

    Really nice resort with lovely staff, activities and nightly entertainment. The beach is also gorgeous.

    Reviewed December 06, 2018
    7.6
    Very good
    Jennifer from Canada
    Couple
    Deluxe Room Double
    Stayed 7 nights in October 2018

    Very good”

    food not great and service was crappy

    Reviewed October 29, 2018
    2.4
    Lisa
    Group
    Deluxe Room Double
    Stayed 6 nights in October 2018

    Horrible resort. Employee stole mone from safe in sister room. Food recycled, dirty pool and hot tub”

    Worst resort ever. Would not recommend

    Reviewed October 16, 2018
    9.2
    Exceptional
    Takako from Japan
    Couple
    Deluxe Room Double
    Stayed 2 nights in September 2018

    I would come again!”

    ➕ It was very reasonable and affordable. The buffet was rich in variety. coco cafe is open 24 hours. ➖ There was no stopper in the bathtub, and hot water could’t be stored. Although I requested the front desk the next day, it was not improved.

    Reviewed October 02, 2018
    7.2
    Very good
    hallejay from Jamaica
    Couple
    Deluxe Room Double
    Stayed 1 night in September 2018

    It was really good overall but there could be improvement”

    There was a bartender a fat guy at the bar there the performance area he is the best bartender there am sorry I dont remember your name he work the whole day and night when I was staying there he should get a raise for the work he does...the food could be better too fresh especially the ackee was disappointed with that the rooms were great as well

    Reviewed October 01, 2018
    9.2
    Exceptional
    Robert from United States
    Couple
    Deluxe Room Double
    Stayed 5 nights in September 2018

    Great Bargain for Beach Front All-Inclusive”

    Sunscape Splash is probably about a 3 out of 5 stars in terms of hotels and US standards. That being said, it can be a real bargain for those wanting a beach front all-inclusive. For the price we paid via Agoda, we would definitely recommend those hotel and we would definitely stay here again.

    Reviewed September 27, 2018
    5.6
    Dicoda from Jamaica
    Group
    Deluxe Room Double
    Stayed 2 nights in September 2018

    Above average”

    There were not enough options for food or drinks, i had to wait over 3 hours for towels because the maid half cleaned the room and took the towels without replacing them. There was a dirty pillowcase on the bed the day I checked in. The bar was constantly out of resources for drinks. Some of the workers are racist and the others looked as if they couldn't bother to be at work. I would never recommend anyone to stay at this hotel. The club also need more entertainment. It was boring.

    Reviewed September 25, 2018
    8.8
    Excellent
    Jaymini from United Kingdom
    Family with teens
    Deluxe Ocean View Double
    Stayed 7 nights in September 2018

    Fab Holiday Jamica 2018”

    Had an Amazing time at the Sunscape Splash --- All the Staff were brilliant and so Friendly especially Jenisha Scott in Concierge, She was Brilliant-- helped us get the room types we had paid for , and helped a cake for my Husbands BDay and just kept checking we were okay everyday....Hotel was clean and Food choice not to Bad, especially as our group were all Vegetarians. Only a few Bad point is that we found it was quite a distance to some of the main Attractions like Bob Marley and Dunns River Falls, but otherwise Fab Location. And The Only Other Downside was that we could not really do much Sea Swimming as lots of Jelly Fishes very near the Shore and to scared to go in :(

    Reviewed September 18, 2018
    7.6
    Very good
    Rochelle from United Kingdom
    Group
    Deal of the Day
    Stayed 7 nights in September 2018

    Nice stay ”

    My first time staying here and mainly stayed here due to a family wedding & it being one of the listed hotels to stay at. Surprisingly quite big grounds, some staff are really lovely and others not so much but I guess that happens wherever you go. There’s a lot for children to do with it having the water slide. It’s great they have 24hour all inclusive drinks. My only areas of critique would be the food options could have varied a lot more - their menu skipped quite a few Jamaican staples such as plantain (never on the menu), boiled/fried dumpling (on the menu 1 time and depending on the capacity of the hotel determined the amount of food they served which I feel is not fair to those staying at the resort as we pay the same money others do so why should we be given the short hand just because your rooms are not all booked up. This also fed through to their late night grill which is supposed to be open every night from 10pm - 3am but this soon closed due to their capacity not being high enough (in their words) but then there were times where guests were hungry and were left with nothing to eat except a few cookies and cakes in the cafe. A few complaints about the service and food had to be made to a few managers on more than 1 occasion for something to be done about it. I myself do not eat meat and am lactose intolerant and so I struggled with some food choices as most of the vegetarian options were all dairy based (quiche, pastas in cream sauces, creamy mashed potato etc. etc.) so I did have to make a few special requests which if you speak to the right staff member in the main restaurant they are very accommodating whereas others will tell you no with a straight face so it all goes on how you speak to them and approach them - this determines the response you get from them. Overall I did enjoy my stay here would I stay here again? Yes. Will I stay here on my next visit? No, I will be trying somewhere else. The location also is in the middle of nowhere and so if you

    Reviewed September 16, 2018
    7.6
    Very good
    Martha from United States
    Couple
    Deluxe Bay View King
    Stayed 4 nights in September 2018

    overall a great pick”

    All inclusive hotel over all a good pick. wifi worked eveywhere in hotel. buffet was good w variety. rooms are a little dated but honestly who's in the room all day long. we were happy with our stay

    Reviewed September 13, 2018
    6.0
    Cynthia from United Kingdom
    Couple
    Deluxe Room King
    Stayed 14 nights in August 2018

    Don't waste your money”

    Check in was SUPER SLOW, and had to wait a further hour before our room was ready. Got food poision, there was small flies on the fruits in the morning as all cold food is left uncovered. The food became repetitive and bland. The second week I stopped eating in the hotel. Lift took forever to arrive and at one point only one was working. The room key keot de-activating which meant waiting in a long queue to re-activate. The housekeeper often forgot to leave flannels or towels. Your limited on your water in the mini fridge, and the gate security can be annoying as EVERYTIME u go out or come in they ask the same thing. I would never stay here again even if it was free.

    Reviewed September 05, 2018
    10.0
    Exceptional
    Kareen
    Couple
    Deluxe Room Double
    Stayed 2 nights in September 2018

    Exceptional ”

    My stay was amazing the staff are so friendly always helpful and beautiful smiles it was my best friends birthday I requested a surprise banner which was approved based on email however never got one but besides that it was fun loved the entertainment btw ❤️

    Reviewed September 04, 2018
    8.4
    Excellent
    Daniela from Germany
    Couple
    Deal of the Day
    Stayed 4 nights in October 2018

    Hotel ist schön der Strand ist nicht so schön”

    Der Strand ist nach einigen Metern voll Algen. Nicht so dramatisch aber wenn man es weiß bucht man für den Preis vielleicht wo anders... ansonsten essen und alles ist aber super

    Reviewed October 20, 2018
    12
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