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About Sunset Westlake Hanoi Hotel


Offering quality accommodations in the business, restaurants, sightseeing district of Hanoi, Sunset Westlake Hanoi Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Chula fashion showroom, Phu Tay Ho, Embassy of Venezuela.

Sunset Westlake Hanoi Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer to ensure our guests the greatest comfort.

Step into one of 50 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including sauna, spa, massage. Superb facilities and an excellent location make the Sunset Westlake Hanoi Hotel the perfect base from which to enjoy your stay in Hanoi.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Massage(s)
  • Sauna
  • Spa
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 100000 VND
Number of Bars: 01
Number of Floors: 13
Number of Restaurants: 01
Number of Rooms : 50
Parking Fee (per day): 60000 VND
Reception Open Until: 12:00 AM
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good

based on 223 reviews
  • Cleanliness 7.8
  • Facilities 7.1
  • Location 7.5
  • Room comfort and quality 8.0
  • Service 8.2
  • Value for money 8.0
  • Food and dining 7.0
Sort by

Hiroshi from Japan
Business traveler
Classic Double or Twin Room
Stayed 4 nights in June 2016
Nice staff
Nice staff and good location.
Reviewed September 17, 2016

Thien from Vietnam
Classic Double or Twin Room
Stayed 2 nights in July 2016
Always satisfied staying here
Nothing to claim
Reviewed August 19, 2016

Mai from Vietnam
Stayed 1 night in February 2016
Nice view
not really new hotel but very nice view of West Lake. Convenient for transportation to airport.
Reviewed July 12, 2016

Ivan from Indonesia
Business traveler
Classic Double or Twin
Stayed 1 night in May 2016
Great Front Desk
The front desk, named Ms. Phuong, was very friendly and helpful. She even checked my room to fulfill all special requests. Definitely will come back here for next Hanoi trip.
Reviewed June 01, 2016

David from United States
Stayed 1 night in April 2016
Good value for the money
Great location, friendly staff. Would definitely stay there again
Reviewed April 15, 2016

Ka from Hong Kong
Business traveler
Premium Twin or Double
Stayed 3 nights in April 2016
Smelly , loudly
It's not the place recommend . I just stay one night and I change the hotel .
Reviewed April 10, 2016

Lewis from United States
Classic Double or Twin
Stayed 6 nights in March 2016
Courteous staff, accomodating staff, pleasantg environment
Very good
Reviewed March 21, 2016

Tam from Vietnam
Classic Double or Twin
Stayed 1 night in March 2016
Good buffet
Buffet, view
Reviewed March 07, 2016

Martin from Australia
Family with teens
Premium Twin or Double
Stayed 1 night in December 2015
Just barely.... Service good, hotel is tired
Service and food served our purpose of a very short stopover between flights.
Stayed here as looked like best option balancing airport convenience, price and reasonable quality/value. Downsides: noisy, very, very tired rooms and facilities - end result, didn't really get rest sought after... JUST 3 star and average in every respect except the service which across the board was very friendly and helpful.
Reviewed December 22, 2015

Thien from Vietnam
Classic Double or Twin
Stayed 1 night in November 2015
good time here
location, large room
Quite good time
Reviewed November 14, 2015


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