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Sunshine Hotel & Resort Zhangjiajie

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Excellent8.6
Based on 54 reviews
Sunshine Hotel & Resort Zhangjiajie
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Interior view
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Interior view
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Ballroom
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Room service [24-hour]

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Room choices
Superior Twin Room
...
  • Nature view
  • 37 m²
  • 2 single beds or 1 double b...
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Deluxe Single Room Non-Smoking
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  • Nature view
  • 40 m²
  • 1 queen bed
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Superior Single Room
...
  • Nature view
  • 37 m²
  • 1 double bed
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Business Twin Room
...
  • Nature view
  • 58 m²
  • 2 queen beds or 1 double be...
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Deluxe Twin Room
...
  • Nature view
  • 40 m²
  • 2 single beds or 1 double b...
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Superior Suite
...
  • City view
  • 60 m²
  • 1 queen bed
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Executive King
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  • City view
  • 42 m²
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (54)
Booking.com Reviews (38)

5.8

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Excellent
  • Cleanliness 9.4
  • Facilities 9.1
  • Location 7.4
  • Room comfort and quality 8.8
  • Service 8.8
  • Value for money 9.0
  • Food and dining 7.7
Review score
  • Cleanliness 6.0
  • Location 2.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 4.0
  • Food and dining 6.0
Excellent
  • Cleanliness 9.4
  • Facilities 9.3
  • Location 7.1
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.8
  • Food and dining 7.5
Excellent
  • Cleanliness 9.3
  • Facilities 10.0
  • Location 7.1
  • Room comfort and quality 9.3
  • Service 8.7
  • Value for money 8.9
  • Food and dining 7.3
Exceptional
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 8.9
  • Room comfort and quality 9.6
  • Service 10.0
  • Value for money 10.0
  • Food and dining 8.4
Excellent
  • Cleanliness 9.4
  • Facilities 9.3
  • Location 7.4
  • Room comfort and quality 7.4
  • Service 8.4
  • Value for money 9.0
  • Food and dining 6.9
Excellent
  • Cleanliness 9.6
  • Facilities 7.0
  • Location 7.8
  • Room comfort and quality 9.1
  • Service 8.5
  • Value for money 9.1
  • Food and dining 8.7
Provided by verified guests of Agoda
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Room type
  • Superior Twin Room
  • Deluxe Twin Room
  • Superior Single Room
  • Executive King

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10.0
Lina from Indonesia
Family with teens
Superior Twin Room
Stayed 1 night in May 2017
Cosy and Luxury”
I actually wrote my review on this hotel 40 minutes after check out but somehow I don't understand its not publish and not in my draft too. Actually I don't have patience to immediately wrote because I love this hotel very much. It's the most luxurious hotel in Zhangjiajie. I never thought the room is so beautiful, Luxurious and cozy. All amenities were high end, the room space about 60m2, Helen upgrade my booking to suite rooms and I appreciated. Bath room with separate shower and bath tub with very high end quality, towels all look very fresh and clean, especially the design of the room and bathroom, hidden closed and fancy table provides accessories looks stunning. Teapot and various types of tea and coffee complete ours stay. Too bad I must check out early due to my airplane schedule, I miss this hotel and definitely be back. We got breakfast but because must check out early we have no chance to try it. Highly recommended and you all will thanks me. Special thanks to Helen I have posted this hotel on YouTube if you like to have a closer look #myworldadvanture
Reviewed August 09, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded August 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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10.0
Jane from Australia
Couple
Superior Twin Room
Stayed 1 night in January 2017
Amazing hotel, wish we stayed longer”
The hotel staff were wonderful. They were so friendly and eager to help, even though a few couldn't understand English they tried their best and used translators on their phone. As it was low season, the staff kindly upgraded our room and it was beautiful. I'll definetely be staying at sunshine resort again
Reviewed January 16, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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7.6
Soegianto from Indonesia
Family with teens
Superior Twin Room
Stayed 2 nights in July 2016
Good Hotel but not near the Tianmen san Cable Car Station”
If you stay in Zhangjiajie to go to tianmen san, this hotel is not near the cable car station. You can go by hotel taxi with RMB 40. But they have shuttle bus 3 times a day. You must book in advance, if not you have to pay RMB 40 to go to down town.
Reviewed July 13, 2016
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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7.7
Johan from Sweden
Couple
Superior Twin Room
Stayed 2 nights in February 2015
Off season”
Room standard, size, location
Were here off season so the place felt a bit deserted since it is so big. Breakfast was OK considering off season, an OK mix with food for a western traveler. Rooms were very nice, good size and clean so only positive!
Reviewed February 15, 2015
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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6.0
Tricia from United Kingdom
Couple
Deluxe Twin Room
Stayed 5 nights in February 2014
disapointing”
room size, clean and lobby
disappointing we have stayed at this hotel prior and we felt like rock stars the service and food where outstanding this stay the food was horrible and half the areas in the hotel were closed and there was few staff around
Reviewed July 03, 2014
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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8.7
Jacob from Netherlands
Couple
Stayed 3 nights in June 2014
perfect base for visiting the parks”
comfortable room, airport shuttle, great breakfast
We used this hotel to visit Tianmenshan and Wulingyuan parks. The hotel bus picked us up from the airport which is about 20 minutes away. The room was very big, clean and offered anything we wanted. Because the hotel is outside the city center we used the restaurants (Chinese and Western) for dinner, which was wonderful. Also the breakfast was excellent. All in all a good place too stay when you want to visit the nearby parks.
Reviewed June 29, 2014
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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8.7
Pavel from Israel
Family with young children
Superior Twin Room
Stayed 2 nights in May 2014
Beautiful hotel , comfort room .”
Reasonable price , good personal and unique design
Reviewed May 25, 2014
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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10.0
KOSOL from Thailand
Family with teens
Superior Twin Room
Stayed 1 night in May 2014
Big hotel and good staff.”
Big hotel, Big room, Good staff with good english speaking. Easy to access to city center and tian men shan scienic area.
Reviewed May 20, 2014
 Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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4.7
Masayoshi from Japan
Solo traveler
Superior Twin Room
Stayed 2 nights in April 2014
Luxury”
Luxury, Clean, Quiet
Reviewed May 06, 2014
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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8.7
Nicholas from Australia
Couple
Superior Twin Room
Stayed 4 nights in February 2014
Awesome”
Room quality, free mini bar, comfortable beds
This place was amazing! Grand lobby ,free mini bar, opulent rooms. The bed was probably the best bed I've slept in - I wanted to take it home!! There are no English speaking staff so if you don't speak chinese it can be a little tricky- I had to order room service at the lobby which I didn't mind. The staff are very good and do their best to help you out. I organized an airport transfer but no one showed up which wasn't very good. The hotel gave me a free transfer when we left which made up for it. Much of the hotel is poorly lit which was kind of weird- It's like they are trying to save power or something. It's a shame because it's such a nice hotel and would look amazing with proper lighting.
Reviewed April 06, 2014
 Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
Responded July 10, 2017
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Sunshine Hotel & Resort Zhangjiajie
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Sunshine Hotel & Resort Zhangjiajie
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