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Sunshine Tower Hotel
Sunshine Tower Hotel
Sunshine Tower Hotel
Sunshine Tower Hotel
Sunshine Tower Hotel
Sunshine Tower Hotel
Sunshine Tower Hotel

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8.1

Excellent

2,114 reviews

2,114 reviews

Housekeeping33
Car Park5
View4
See map

7.6

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Munro Martin Parklands

250 m

Cairns Electorate Office

350 m

Cairns Central Shopping Center

370 m

St Monica's Cathedral

400 m

Cairns Aquarium

520 m

Popular landmarks
Night Markets

850 m

Michaelmas Cay

870 m

Esplanade Boardwalk

900 m

Cairns Esplanade Lagoon

1.0 km

Green Island

1.3 km

Closest landmarks
Cairns Skin Cancer Clinic

360 m

Cairns Private Hospital

370 m

McLeod Street Pioneer Cemetery

520 m

Cadence Lounge Bar

560 m

JUTE Theatre Company

620 m

Newly renovated

Sunshine Tower Hotel

136-140 Sheridan Street, Cairns City Center, Cairns, Australia, 4870 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cairns City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Esplanade Boardwalk. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Cairns

Check-in [24-hour]

930 meters to public transportation

Inside city center

390 meters to St Monica's Cathedral

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

BBQ facilities

Hot tub

Swimming pool [outdoor]

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cairns every 23 minutes on Agoda.com
Value for money8.2
Distance to city center0.5km
Location rating7.6
Nearest airportCairns Airport (CNS)
Distance to airport4.9 km

Rooms available at Sunshine Tower Hotel

King Split + balcony (pool side)
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
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1 bedroom apartment (pool side)
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 queen bed
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Superior Mountain View Room with Balcony
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 queen bed
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Deluxe 1 Bedroom Suite
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 king bed
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Superior Mountain View Studio
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Queen Room Balcony
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed
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Standard Queen Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Poolside Room with Balcony
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Sunshine Tower Hotel have a hot tub?

A hot tub is one of the facilities available at Sunshine Tower Hotel.

How much does it cost to stay at Sunshine Tower Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Sunshine Tower Hotel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Sunshine Tower Hotel?

For those who wish to drive their own cars, Sunshine Tower Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cairns with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Sunshine Tower Hotel?

Sunshine Tower Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Sunshine Tower Hotel?

Sunshine Tower Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sunshine Tower Hotel?

The closest train, metro, or bus station to Sunshine Tower Hotel is Cairns Railway Station, 930 m away.

What restaurants are nearby Sunshine Tower Hotel?

Sunshine Tower Hotel’s neighborhood is Cairns City Center which includes popular restaurants such as Sunny's Bistro, Dumpling Studio and Sheridan Bar & Grill.

What popular shopping places are close to Sunshine Tower Hotel?

Sunshine Tower Hotel is located in Cairns City Center area which features shopping places such as Night Markets, Rusty's Market and DFO Cairns, Direct Factory Outlets.

What are popular attractions near Sunshine Tower Hotel?

Sunshine Tower Hotel’s location in the Cairns City Center neighborhood makes it close to famous attractions including Cairns Botanic Gardens, Green Island and Cairns Aquarium.

What popular natural sightseeing spots are close to Sunshine Tower Hotel?

Sunshine Tower Hotel’s nearby natural sights include Esplanade Boardwalk, Michaelmas Cay and Cairns Holiday Park located in the same Cairns City Center area.

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Explore the neighborhood

What people love about Sunshine Tower Hotel

  • 7.2

    Very good
    Staff 

    "Overall is ok, check in and out was easy and staff were friendly and nice."

    Chien-Hung

    |

    May 25, 2022

  • 8

    Very good
    Location

    "Good location, handy to waterfront and train station."

    Richard

    |

    May 24, 2022

  • 8.8

    Excellent

    "I enjoyed staying here and had a great time."

    John

    |

    April 15, 2022

Property ranking|Compared to 434 Cairns properties
See all rankings
Service score
8.7/10
Cleanliness score
8.3/10
Value for money score
8.2/10
Location score
7.6/10
Better than
87
%
of Cairns properties
Better than
84
%
of Cairns properties
Better than
81
%
of Cairns properties
Better than
75
%
of Cairns properties
Overall rating:

8.1

Excellent
2,114 reviews
Cleanliness
8.3
Facilities
7.6
Location
7.6
Read all reviews >
What travelers say they love:
Close to town,parking for vehicle and friendly staff
brent from Australia
Solo traveler
More about Sunshine Tower Hotel

More about Sunshine Tower Hotel

Sunshine Tower Hotel

See the best of Cairns with a stay at Sunshine Tower Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Sunshine Tower Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cairns. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as express check-in or check-out and luggage storage for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Sunshine Tower Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Sunshine Tower Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television, is provided for guests in select rooms.
The hotel also offers a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Sunshine Tower Hotel, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Sunshine Tower Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool.


Around the property

Take some time to explore Cairns during your stay at the hotel. Get fanatical at Cairns Esplanade Lagoon located 1.0 km away. During the season, you can buy tickets to see home games and cheer with the locals. Get a photograph of yourself in front of Green Island located 1.2 km away, a must-see for anyone visiting Cairns.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
This hotel scores higher than 83% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 86% of competition within the city.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

13 mentions

Swimming Pool

2 mentions

Car Park

1 mention

Check in/Check Out

1 mention

Languages spoken

  • English

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Hair salon
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Food and dining
Restaurants on site

Dumpling Studio

  • Cuisine: Asian, Cantonese
  • Menu: Buffet
Location
136-140 Sheridan Street, Cairns City Center, Cairns, Australia, 4870
Very good
Location

7.6

Airports

  • Cairns Airport (CNS)
    4.9 km
  • Dunk Island Airport (DKI)
    119.9 km

Public transportation

  • Cairns Railway Station
    940 m
  • Freshwater
    7.5 km

Hospital or clinic

  • Cairns Skin Cancer Clinic
    360 m

Shopping

  • Night Markets
    850 m

Convenience store

  • Caltex Star Mart
    80 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Cairns Aquarium
    520 m
  • Muddy's Playground
    530 m
  • Night Markets
    850 m
  • Michaelmas Cay
    870 m
  • Esplanade Boardwalk
    900 m
  • Cairns Esplanade Lagoon
    1.0 km
  • Green Island
    1.3 km
  • The Reef Hotel Casino
    1.3 km
  • Cairns Botanic Gardens
    2.7 km
  • Gallo DairyLand
    4.7 km

Nearby landmarks

  • Munro Martin Parklands
    250 m
  • Cairns Electorate Office
    350 m
  • Cairns Skin Cancer Clinic
    360 m
  • Cairns Private Hospital
    370 m
  • Cairns Central Shopping Center
    370 m
  • St Monica's Cathedral
    400 m
  • Cairns Aquarium
    520 m
  • McLeod Street Pioneer Cemetery
    520 m
  • Cairns Tennis Centre
    530 m
  • Muddy's Playground
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The reception is open from 08:00AM to 08:00PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Distance from city center0.5km
  • Travel time to airport (minutes)10

Extras

  • Daily Internet/Wi-Fi fee0 AUD

The property

  • Number of floors7
  • Number of restaurants1
  • Number of rooms 4
  • Room voltage240
  • Most recent renovation2020

Parking

  • Daily parking fee0 AUD

Reviews of Sunshine Tower Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.6
Location7.6
Service8.7
Value for money8.2
High score for Cairns
Rating
9+ Exceptional (40)
8-9 Excellent (19)
7-8 Very Good (20)
6-7 Good (14)
<6 Below Expectation (17)
Time of the year
Mar - May (20)
Jun - Aug (31)
Sep - Nov (31)
Dec - Feb (28)
All guests (298)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
10.0
Exceptional
Frances from Australia
Couple
Stayed 3 nights in January 2021

Amazing stay”

We stayed at Sunshine Towers for 3 nights. We checked in after hours but we were given all the codes and info via email and text on how to access the property. The carport is very secure as you do need to swipe your key fob to gain access. The room was very clean and had everything we needed down to dishwasher liquid and sponges. Definitely recommend this place to everyone who is considering holidaying in Cairns. It's also central to everything so don't have to drive far at all. Will definitely stay again in the future.

Reviewed January 28, 2021

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9.2
Exceptional
lidia from Australia
Couple
Stayed 4 nights in May 2019

Exceptional”

Great priced hotel in Cairns. Clean, comfy beds and friendly staff. Our room was facing the main street and it was noisy due to traffic. If you can, get a room facing the pool as its much quiet. The hotel is slightly far from the restaurants and the esplanade. Apart from the noise and the location, this is a great budget friendly hotel.

Reviewed May 31, 2019

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Hi Lidia, Thank you for your pleasant review, we are happy to hear you found your room clean and comfortable! The esplanade is only a short 10 minute walk from the hotel, where new cafes and restaurants have recently opened up! We trust you enjoyed your visit to Cairns and hope to welcome you back soon! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 21, 2019
Sunshine Tower Hotel
9.6
Exceptional
carolyn from Australia
Solo traveler
Stayed 5 nights in May 2018

sunshine tower hotel ”

sunshine tower hotel is exceptionally clean, friendly helpful staff, my room was also exceptionally spic and span. bed was comfortable. the only drawback is my room was facing the Captain Cook Highway aka Sheridan street and i found it necessary to close the balcony door to block the traffic noise.

Reviewed May 13, 2018

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Hi Carolyn, Thank you so much for your fantastic review, we are thrilled to hear you enjoyed your stay! We are very proud of the Sunshine Tower Hotel and work hard to consistently maintain an exceptionally high standard of service from housekeeping through to reception! We are sorry to hear you found the noise from the street disruptive but glad you were able to reduce it by closing the balcony doors. Quieter rooms are available for our lighter sleepers upon request, and I encourage you to enquire on your next visit! We hope you enjoyed your time in Cairns, and look forward to welcoming you back! Kind regards, Accommodation Reception Sunshine Tower Hotel

Responded November 23, 2019
Sunshine Tower Hotel
9.6
Exceptional
Rebecca from Australia
Solo traveler
Stayed 1 night in December 2020

Convenient, easy to find, comfortable”

The Hotel is easy to find - and relocate, being possibly the tallest building in Cairns. The room was clean, tidy, well air-conditioned prior to arrival (appreciated), the staff friendly and helpful. A couple of complimentary bottles of water would have been really appreciated, but other than that no complaints.

Reviewed December 10, 2020

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8.8
Excellent
Lynnette from Australia
Couple
Stayed 6 nights in June 2017

Quick getaway”

Good hotel recently renovated. Lovely modern and clean. Staff gave us cooking equipment to use for our stay. Building has security access after hours. It was also a bonus to have free parking in the basement during our stay. It is within easy walking distance to town and promenade. Will definitely stay here again when travelling back to cairns.

Reviewed June 17, 2017

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9.6
Exceptional
Andrew from Australia
Business traveler
Stayed 4 nights in July 2017

Great value, great stay”

Great stay at Sunshine Tower hotel. Friendly, welcoming staff; simple, modern and clean rooms; great facilities & excellent Wi-Fi.

Reviewed July 15, 2017

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10.0
Exceptional
Warwick from Australia
Couple
Stayed 5 nights in September 2019

Comfortable, big room, super helpful staff,excellent location”

Can't think of anything we disliked Very happy with this hotel, will definitely stay at the Sunshine Tower Hotel again

Reviewed September 09, 2019

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Hi Warwick, Always a pleasure to have you stay with us. Thank you again for another perfect score and fantastic feedback! It is so rewarding to see our guests leave with a smile on their face as we are very proud and passionate the experience we provide at the Sunshine Tower Hotel! Looking forward to your next visit!! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 23, 2019
Sunshine Tower Hotel
10.0
Exceptional
Lin from Singapore
Couple
Stayed 1 night in August 2017

great hotel! definitely recommend!”

very nice staff who arranged late check-in for us. the instructions were clear and easy. the room was very nice and clean with a lovely balcony. would definitely stay again if we are back in cairns!

Reviewed August 07, 2017

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8.8
Excellent
Daniel from Australia
Couple
Stayed 2 nights in August 2018

pretty good”

not far from centre of Cairns (walking distance) free secure parking. Room quite roomy and clean. Reception staff was friendly .

Reviewed August 30, 2018

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Hi Daniel, Thank you for your wonderful review, we are delighted to hear you found your stay clean, comfortable and conveniently located. Our staff also appreciate the positive feedback! We look forward to welcoming you back in the future. Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 21, 2019
Sunshine Tower Hotel
8.8
Excellent
John from Australia
Couple
Stayed 1 night in February 2020

Excellent”

Although Cairns is not that big, location is not in the central district . Not within walking distance to shops and restaurants. OK if you have a car.

Reviewed February 07, 2020

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We are pleased that you enjoyed your stay with us, did you enjoy Dumpling Studio our restaurant on site ?

Responded February 11, 2020
Sunshine Tower Hotel
7.2
Very good
Arthur from Australia
Couple
Stayed 6 nights in August 2019

Mixed review”

I have mixed emotions of this review, the ST hotel has good and bad features. What we did appreciate was the room being cleaned for our last night, this alone overcome our initial comments about lack of a table and chairs in the room. Due to fire alarms problems, a toaster was not provided. Not the end of the world, first time in many years I didn't start the day with tea and toast. I left a comment at the desk that safety grab rails should be fitted in the shower. No exhaust fan in the bathroom was a negative. I knew I might be asked to write a review and I am aware that reviews hurt businesses. However if the owners are prepared to invest some money in facilities such as table and chairs, exhaust fans and grab rails plus upgrade the kitchen areas, I would upgrade the review to recommending the STH to yes.

Reviewed September 05, 2019

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Hi Arthur, As always, we appreciate any feedback that can contribute towards the improvement of our hotel and its facilities. We are pleased to advise that our hotel will be undergoing major refurbishments in 2020 and hope we can welcome you back to show you all the changes we have made! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 20, 2019
Sunshine Tower Hotel
9.2
Exceptional
Madison from Australia
Couple
Stayed 1 night in September 2019

Exceptional”

This was the cleanest hotel room I’ve ever stayed in. The attention to detail was faultless. Bed was comfy and the room was much larger than expected. The pool area was also lovely. To top it all off the two ladies at reception that checked us in and out were so lovely and friendly and really added to the enjoyment of our stay.

Reviewed September 08, 2019

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Hi Madison, Thank you so much for your wonderful review, our housekeeping team strive to provide exceptional service and will be thrilled to hear your positive feedback. We trust you enjoyed your time in Cairns, and hope to welcome you back soon! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 20, 2019
Sunshine Tower Hotel
9.2
Exceptional
Sally from Australia
Solo traveler
Stayed 5 nights in August 2019

Good value comfortable stay”

Staff were friendly, room was cosy and clean. Dumpling restaurant downstairs was convenient with good food. Recommend this hotel, walking distance to everything you need.

Reviewed August 25, 2019

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Hi Sally, Thank you so much for your wonderful review, we are pleased to hear you enjoyed a meal at the fantastic Dumpling Studio located within our hotel! We appreciate your positive feedback, and thank you for your recommendation. We look forward to welcoming you back on your next visit to Cairns! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 20, 2019
Sunshine Tower Hotel
9.2
Exceptional
Alan from South Africa
Couple
Stayed 1 night in July 2018

Excellent overnight stay. Lovely, Big room with balcony and friendly helpful staff”

We overnighted and a friend joined us. As there were no rooms available for him, the staff assisted with a roll away bed, and were so obliging and helpful. The room with the balcony, overlooking the pool was spacious and clean

Reviewed July 29, 2018

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Hi Alan, Thank you so much for your wonderful review, we are delighted to hear you enjoyed your stay! Our staff work hard to ensure our valued guests experience a pleasant and memorable visit, happy to hear we were able to assist on this occasion! We hope to welcome you back on your next visit to Cairns! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 23, 2019
Sunshine Tower Hotel
6.8
Good
Allan from Australia
Couple
Stayed 1 night in February 2020

Good”

Rooms offered by Agoda are the noisiest rooms available on the busiest road in Cairns. Traffic starts at 4:30 am.

Reviewed February 27, 2020

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Hi Allan, Thank you for taking the time to write us a review. We are sincerely disappointed to hear you did not enjoy your room, however we appreciate the feedback about the noise. We can work to improve these things by further sound proofing. In future, we have beautiful pool side rooms available on request! We hope to welcome you back in the future for a more positive stay.

Responded April 08, 2020
Sunshine Tower Hotel
9.6
Exceptional
Karyn from Australia
Couple
Stayed 1 night in August 2019

Overnight Stay”

Lovely young lady on reception, so welcoming and helpful. Nothing was too much trouble. Lovely renovated rooms, very comfy bed and pillows and exceptionally clean rooms and modern decor. Well done 👏👌

Reviewed August 27, 2019

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Hi Karyn, Thank you so much for your pleasant review, we are delighted to hear you enjoyed your stay and found our staff welcoming and helpful. We look forward to welcoming you back on your next visit to Cairns! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 20, 2019
Sunshine Tower Hotel
6.8
Good
Emma from Australia
Couple
Stayed 5 nights in July 2020

Affordable hotel ”

Was an okay stay. We had a few issues with waiting to check in even though I requested an early check in they were very short staffed as someone was unwell. We were told our room was ready so we went up to the room to find a cleaner still in there, we then came back down and told the receptionist and she wasn’t very accommodating at all just kept making excuses about how busy they were. We then Waited for r room to be cleaned and it had been a while so I went upto got room to check and it was ready but we aren’t notified until we can back down. Also parking spaces are nowhere near enough, apparently someone had reversed into the garage door and broke it so it was jammed and couldn’t be closed so basically anyone could park there regardless if they were hotel guests or not. Rooms were quite comfortable and clean and the spa was nice but I wouldn’t stay again due to the stress of checking in and limited car spaces. Probably the worst hotel experience I have encountered. This place is cheap for a reason.

Reviewed August 02, 2020

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Hi Emma, Thank you for taking the time to write a review, early check-in is subject to availability and normally incurs a fee of $15.00. Check- in is normally 2.00PM, on this occasion our staff waived the early check-in fee for you and attempted to check you in early at 10.30 AM. We do apologize for the miscommunication in the room being ready. Our underground parking is a great feature to have as a hotel being in the central city, so we do understand the frustration of not being able to park. Unfortunately, the garage door being broken was a situation that was out of our control and we had to wait for repairs to be conducted. We hare glad you enjoyed your room and the pool and spa area, we hope to welcome you back in the future and turn your negative experience around. Kind Regards.

Responded November 05, 2020
Sunshine Tower Hotel
6.8
Good
Vikas from Australia
Couple
Stayed 3 nights in August 2018

Decent Stay”

I don't recommend this to the young couples as its 20 min walk from the heart of the city. Rooms are clean and facilities are great; just the location is a bit of minus as we had to book an uber every time we step out of the hotel.

Reviewed September 04, 2018

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Hi Vikas, Thank you for your review, we are pleased to hear you enjoyed your stay and found our rooms clean and facilities great! Although we are not centrally located, there are many fantastic cafes and restaurants within walking distance, as well as the new Cairns Aquarium. We are pleased to say that plenty of young people stay at our hotel and enjoy their stay with us. Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 23, 2019
Sunshine Tower Hotel
7.6
Very good
Tahni from Australia
Solo traveler
Stayed 1 night in December 2020

Clean modern rooms ”

Great room for the price, very spacious. I didn’t check out the other facilities (pool,etc) so can’t comment. Bit of a walk to get to the city but was able to Uber for $8

Reviewed December 13, 2020

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9.6
Exceptional
Angela from United Kingdom
Couple
Stayed 6 nights in February 2019

Perfect stay in a great place......”

Only a fairly short walk to the centre of town and the railway station,this was a perfect place for us to take advantage of the local pubs,restaurants and attractions of Cairns.The helpfull and friendly staff were always willing to offer advice and made our stay very welcoming. Highly recommended - would definitely return.

Reviewed March 19, 2019

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Hi Angela, Thank you so much for your wonderful review, we are thrilled to hear our location suited you perfectly. Thank you also for your recommendation and kind feedback about our staff, it is always rewarding to hear our efforts are appreciated. We would be delighted to welcome you back on your next visit to Cairns! Kind regards, Accommodation Team Sunshine Tower Hotel

Responded November 21, 2019
Sunshine Tower Hotel
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