Sunsuri Phuket Hotel
Sunsuri Phuket Hotel
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8.0
Very good

"Very nice and tranquil hotel"

Maximiliano

|

March 26, 2018

Superior - Bedroom Sunsuri Phuket Hotel
Superior - Bedroom
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Lobby Sunsuri Phuket Hotel
Lobby
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Swimming pool [outdoor] Sunsuri Phuket Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Sunsuri Phuket Hotel
Swimming pool [outdoor]
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See map Sunsuri Phuket Hotel
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Excellent
Location
8.1
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What guests are saying:
Very friendly and helpful staff.
Fredrik from Thailand
Family with young children
Children loved the pool and the quiet atmosphere of Nai Harn...
Darren from Canada
Family with older children
Excellent hotel with plenty of activities for children and adults. Staff super friendly and efficient. Stayed for 3 nights but could have stayed for 7. Thank you Sunsuri for an amazing time. Leigh, Joshua and Jaime
Leigh from South Africa
Family with teens
Perfect
Wa from Hong Kong
Couple
A Peaceful stay at Nai Harn - high recommend this place
Monash
Family with young children
The hotel is very friendly, although good booking the pool and other facilities weren‘t overfloated. Very clean, very friendly staff, all wishes were answered. The design is modern and we felt very comfortable. We will come back!
Inna from Austria
Couple
Hotel is located within walking distance to Nai Harn beach, which is very quiet and nice. Hotel staff are really good and treats you very well.
Julia from Thailand
Solo traveler
Highly recommended resort. We plan on staying here again on our next trip to Phuket. Staff was very warm and attentive. We felt pampered for our whole stay. Resort condition is also very good. The rooms are big and the views are breathtaking. Love the swimming pools!
Cecilia from Philippines
Group

Sunsuri Phuket Hotel

Excellent location
- 350 meters to the beach
- What's nearby?
Excellent
From 682 reviewsSee what guests said
8.8
/
10
Exceptional room comfort and quality
9.3
Recommended by 89% of guests
Value for money8.9
Distance to city center18 km
Location rating8.1
Nearest airportPhuket International Airport (HKT)
Distance to airport36.3 km
  • Airport transfer

  • 350 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
9.3
Exceptional
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
2 Bedroom Pool Villa
2 Bedroom Pool Villa
...
  • Room size: 228 m²/2454 ft²
  • Ocean view
  • 1 king bed & 2 single beds
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Suite
Suite
...
  • Room size: 90 m²/969 ft²
  • Partial ocean view
  • 1 king bed
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Superior
Superior
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Ocean View Pool Villa
Ocean View Pool Villa
...
  • Room size: 95 m²/1023 ft²
  • Ocean view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 55 m²/592 ft²
  • Partial ocean view
  • 1 king bed
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Suite Triple
Suite Triple
...
  • Room size: 90 m²/969 ft²
  • Ocean view
  • 1 king bed and 1 sofa bed
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Grand View Pool Villa
Grand View Pool Villa
...
  • Room size: 110 m²/1184 ft²
  • Lake view
  • 1 king bed
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Deluxe Triple
Deluxe Triple
...
  • Room size: 45 m²/484 ft²
  • Partial ocean view
  • 1 king bed and 1 sofa bed
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Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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Grand Deluxe Triple
Grand Deluxe Triple
...
  • Room size: 55 m²/592 ft²
  • Partial ocean view
  • 1 king bed and 1 sofa bed
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Have a question for Sunsuri Phuket Hotel?

What people love about the property

  • 8.8
    Excellent

    "Room is amazing, view is amazing, facilities are great."

    Lee

    |

    October 16, 2017

  • 9.6
    Exceptional

    "Great staff, beautiful rooms and amazing swimming pool."

    Dragan

    |

    September 3, 2017

  • 10.0
    Exceptional

    "It was a fantastic stay at sunsuri hotel, 100% satisfied!"

    Xiang

    |

    July 3, 2017

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More about Sunsuri Phuket Hotel

More about Sunsuri Phuket Hotel

7.6
Very good

"Staff are friendly and helpful!!"

So

|

October 16, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Overall a great fun stay!"

Sarinya

|

October 3, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (682)Booking.com Reviews (245)
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.1
Room comfort and quality9.3
Service9.1
Value for money8.9
Provided by verified guests of Agoda
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All guests (682)
All room types

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Showing 606 verified guest comments
12345
9.2
Exceptional
Frank-David from Germany
Family with young children
Superior
Stayed 1 night in January 2019
Top Resort. Quite isolated but with Beach Shuttles. Great Room and Staff.”
Rooms are awesome as is the breakfast. Lunch buffet is a bit like a lottery on how the chef is feeling. But the staff REALLY goes the extra mile for you. Prices - well it's a 5 Star Resort - are steep. We are talking 180 bath a cappuccino steep. Or 330 Bath non Alkohol mixed fruits smoothie. Things you would get for 20% just down the road. Pool is really nice. Slide - 6 different pool areas. REALLY nice Kids club. You really feel and get that this resort owns the 5 star rating.
Reviewed January 07, 2019
8.8
Excellent
Sirin from Thailand
Couple
Grand Deluxe
Stayed 2 nights in November 2018
Clean room nice staff but have to check your booking ”
We booked grand deluxe room with agoda but when you be there they give you deluxe room. Pls. Check what you booked and make sure they didnt down grade you to the cheaper room. Staff was nice. Room was clean. Good vacations with bad start. Pay lots money but have to do lots of work with the room type.
Reviewed December 03, 2018
6.0
Ranura from Australia
Family with young children
Superior Triple
Stayed 5 nights in December 2018
Great location and views - room to improve on service levels and facilities”
Hotel was nice. Location perfect with nice views all across. Hotel facilities were satisfactory but could be better when compared with other resort type hotels of similar price. We were very disappointed with the staff service levels and their ability to communicate. Most orders were incorrect and front desk needed to get involved to resolve many issues including room service orders which were incorrect and delayed. However, whist communication was an issue the staff were polite and tried to oblige the best they could. Overall we were satisfied with our stay and would recommend the hotel but would like them to consider more buggies for transport and improve the level of service to reflect the price charged per room.
Reviewed January 01, 2019
6.4
Good
Ranura from Australia
Family with young children
Premium Deluxe
Stayed 5 nights in December 2018
Great Location, Good Hotel but Needs staff to be better trained”
Hotel was nice and as expected. Location perfect with nice views all across. Hotel facilities were satisfactory but could be better when compared with other resort type hotels of similar price. We were very disappointed with the staff service levels and their ability to communicate. Most orders were incorrect and front desk needed to get involved to resolve many issues including room service orders which were incorrect and delayed. However, whist communication was an issue the staff were polite and tried to oblige the best they could. Overall we were satisfied with our stay and would recommend the hotel but would like them to consider more buggies for transport and improve the level of service to reflect the price charged per room.
Reviewed January 01, 2019
9.2
Exceptional
Frank-David from Germany
Family with young children
Superior
Stayed 1 night in January 2019
Top Resort. You really get the 5 star rating.”
Great Rooms, Pool, Breakfast and Dinner Buffet, Kids Club. Pricey! On-Site prices for drinks and such are exorbitantly higher that just down the road. Factor close to 6 times higher.
Reviewed January 07, 2019
9.2
Exceptional
Iris from Philippines
Couple
Grand Deluxe
Stayed 2 nights in April 2018
Wonderful Stay”
My partner and I opted to go to Nai Harn in April to celebrate in advance our two year anniversary. We didnt want to be particularly in the busy part of Phuket because privacy is important to us. The room is very elegant and stylish and the view over the river with the room’s infinity pool is just great. It is not a beachfront hotel and one has to be aware that the rooms are not easy to get to. If youre an active person, you will like the room locations as you will have an uphill hike. If youre not, then you have to wait for the service vehicles. It is also a walk to the beach. Service is good, and they really go out of their way to make you feel comfortable. If you want the nightlife, then this place is not for you. But this place for us is just lovely. We will definitely want to come back here.
Reviewed August 13, 2018
10.0
Exceptional
Bobel from Singapore
Group
Superior
Stayed 4 nights in June 2018
Memorable experience 100/10”
Sunsuri is by far one of the best resorts i've stayed at. The price you pay is absolutely worth it given it's affordability. We felt welcomed with its impeccable service standards by the staffs who catered to our every need. The guards who would greet us with their warm smiles made us feel like we were just going back home, to our humble abode after a long day. Rooms were clean as well, unique pool area, diving spa experience. We left the resort with heavy hearts as it has left a special mark in our hearts. Amazing place, definitely will revisit.
Reviewed August 06, 2018
Dear Valued Guest, Thank you for your valuable reviews, We are happy to learn that you enjoyed your stay with us immensely during your holiday in Phuket. We have passed on your complements to our staff and they were delighted to know that you were happy with the service they provided. We are looking forward to our next opportunity to welcome you back here at your Sunsuri Phuket soon in the future. Yours sincerely, Anirut (Andrew) Chutinan Asst General Manager
Responded August 09, 2018
Sunsuri Phuket Hotel
10.0
Exceptional
Ambra from Australia
Couple
Superior
Stayed 9 nights in April 2018
Loved it!”
Sunsuri was a great choice for us. There was a problem with the original room given to us but we were moved to another room and couldn’t be more satisfied. Wonderful room, view & amenities. Pools were amazing & breakfast was good quality. We look forward to visiting Sunsuri again someday : )
Reviewed April 26, 2018
Dear Guest, Thank you for taking your valuable time to write us your comments, we are happy to learn that you enjoyed staying in the room we moved you to, and we are even more happy to know that you also like the pool and our breakfast quality too. We are looking forward to welcoming you back to Sunsuri Phuket again soon in the future. Yours sincerely. Anirut Chutinan Asst General Manager
Responded July 24, 2018
Sunsuri Phuket Hotel
8.0
Excellent
Maximiliano from Chile
Couple
Superior
Stayed 2 nights in May 2017
Tranquility”
Very nice and tranquil hotel...the upside is being able to enjoy of Phuket and staying away from the typical backpacker areas. The beach can get busy at peak hours but it is still enjoyable. Better yet is to hop on a scooter and find the more secluded beaches along the cost and then make your way up the hill and watch the sunset. Would stay here on my next trip in Phuket
Reviewed March 26, 2018
6.8
Good
Siriporn from Singapore
Family with young children
Superior
Stayed 2 nights in September 2018
ิิNOT Baby or Kid Friendly hotel /Big room but too dark , under-constructed pools, NO LIFT NO LIFT”
ิิBig room but too dark , not good lighting in the room, under-constructed poos , NO LIFT NO LIFT , NOT kid friendly hotel , NO toilet at the pool and have to walk very far to find one. not good lighting in the room , staffs were fantastic . Overall doesn't worth the price and pain of lifting stroller up and down the stairs.
Reviewed October 01, 2018
9.2
Exceptional
Leng from Singapore
Couple
Superior
Stayed 3 nights in December 2017
Nice pools, spacious rooms, nice surroundings ”
Pro- a few pools to suit everyone. The jump pool and slides were specially fun. The centre pool was also long enough for swim. Location was near to Nai Harn beach. A lake was also right in front which was good for jogging. Room very spacious too. Con - aircon was pretty loud. Pillow too soft and also WiFi in room is not stable.
Reviewed December 23, 2017
10.0
Exceptional
Sarinya from Thailand
Family with young children
Grand Deluxe Triple
Stayed 1 night in July 2017
Great Weekend getaway”
Sunsuri is beautiful!!! We had a great time there. The staff were really friendly and helpful. We love the swimming pool, just so much fun with the slider and the jumping platform. Our room was spacious with everything you need. We had the view of the ocean and the suite was decorated really exceptionally. BF was great, we were separated from the tour crowd and enjoyed great BF. Overall a great fun stay!
Reviewed October 03, 2017
8.4
Excellent
Nicole from Singapore
Family with teens
2 Bedroom Pool Villa
Stayed 3 nights in January 2017
Chic Hotel with friendly staff”
We stayed in the 2 bedroom villa at the top of the hill which had a very impressive view and the villa was spacious and very clean. even the bathrooms were spacious and the beds were very comfortable. The hotel facilities was also very adequate with a great pool, very nice dining area with a good mix of local Thai and international cuisine. The most impressive thing about this hotel was the amazing service we got from the front reception staff who are always friendly and warm. the only thing I felt they could improve on was the frequency of the buggy rides up to the hotel rooms and villas. Even with that said, during our stay, the staff tried their best to ferry all the guests up in the most efficient way which my family and I appreciated.
Reviewed February 01, 2017
8.8
Excellent
Paik from South Korea
Family with young children
Deluxe Triple
Stayed 3 nights in January 2017
check-in trouble but satisfied”
we reserved deluxe triple room for two adults and two children, when we are going to check-in there some trouble between us and front desk's male staff. the problem is that the staff request us to pay 6,500 baht because number of our families exceed reservation terms and conditions. I I felt ridiculous, and urge to look into hotel policy posted on agoda which shows under 11 years old children could stay without extra charge without additional payment. but the staff disregard my words and continue to request to pay...after severe argument he inquired this problem to his boss. and then the boss apologized to us. I have never experienced that before. But the other aspects of this hotel could gave us great time.
Reviewed January 20, 2017
8.8
Excellent
Oliver from United Kingdom
Family with young children
Grand Deluxe Triple
Stayed 4 nights in December 2016
A very relaxing stay”
This hotel is clean with wonderful views. The 5 connected swimming pools and the slide was definitely a hit. The hotel's design is lovely and the breakfast buffet very good. The only criticism would be that we could hear some music every night.
Reviewed December 27, 2016
9.2
Exceptional
Worasit from Thailand
Group
Superior
Stayed 2 nights in September 2016
Swimming pool and facilities ”
THe hotel located close to Naihan beach. We have been upgraded to suite room. It is very happy and comfortable to stay at this hotel. Breakfast is also clean and variety. I will stay at this hotel again definitely.
Reviewed September 26, 2016
8.8
Excellent
Roland from Austria
Family with teens
Suite
Stayed 1 night in August 2016
wunderschönes Zimmer - weit zu gehen”
The hotel itself is a luxury hotel. The Suite room was amazing beautiful with a funny bathtube in the middle of the room, but not too big for 2 people. Everything was perfect. You will be transported by an electrical car from the receiption to the room and back. Well, if you don't like to call them, then the walking way down to the receiption (and restaurant, parking, hotel exit) is quite far and it goes down the hill. There is a transfer to the beach, but the transfer has a schedule.
Reviewed September 18, 2016
10.0
Exceptional
worakrit from Thailand
Family with young children
Grand Deluxe
Stayed 1 night in October 2015
Good service, room size and location”
services, location, and room condition
I am travelling throughout Phuket areas, I am fully agree that this hotel is one of the best destination in Phuket. being aware of this condition, I will always recommend to have a stay at SUNSURI hotel , Nai harn beach
Reviewed October 09, 2015
9.7
Exceptional
johan from Sweden
Couple
Superior
Stayed 1 night in June 2015
Cool design and close to beach”
Cloase to quiet beach, cool design
Good. It was brand new and staff needs some training but the attitude was OK and I would return again. Cool room designs, close to the beach, nice quiet corner of Phuket yet manageble distance to go out and have fun
Reviewed July 10, 2015
8.0
Excellent
William from United States
Group
Superior
Stayed 2 nights in December 2014
They took the U from U-Sunsuri”
Pool and breakfast
I have stayed at this hotel from its first opening. Took several groups over the last 2 years. It was called U-SUNSURI. It was sold of and renamed to SUNSURI. When they did that the took away all the customer services and fun of the property. You follow there rules or get out. No flexibility at all. The staff cares less and when I asked for the manager, he was not available and later I was told he did not want to talk to me. Price UP, Quality DOWN. It no longer has Thailand Hospitality. I wont be back and I recomend you stay somewhere else!
Reviewed June 11, 2015
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  • Excellent location
  • Nai Harn Beach