Suntosa Resort

The price that you are going to pay for this property is way higher than the value that is offered in return. You can easily get a far more better hotel in Pattaya and take day trips everyday for as many days as you like and avoid the bad experiences. First problem was air conditioning. When we reached it was very hot and we tried to bring the temperature down using the air conditioning available which failed to function at all. We were later told to not change the temperature from 22 degrees as using the remote just messes up the system. Secondly, the water is not available 24 hours. For three nights in a row we found water unavailable and had to call reception and check if they are still up to run the water pump and for two nights physically go down and ask them to fix the problem. Only pros I can think of is the ideal location, very near to pier and the good balcony view. I was expecting the breakfast to be bad as per the other reviews and that was consistently below the mark.

Good location close to pier and a number of good cafes and restaurants. Room spacious clean and well furnished. Three choices for breakfast, seating outside overlooking the ocean. Staff were friendly. Manager Miles very helpful and friendly. Would stay again.

I really recommend this resort for those who want to spend a good time in koh lan, would really thank everyone there especially MILES Who done everything to make our stay a pleasant time, thanks

Good experience. Best hotel on the island stayed in a very nice room. Great hospitality by Miles, the manager. We are looking forward to coming back for our next stay!

Good but narrow entrance from main road.

This location is not walking distance to all beaches but an easy walk to the baht buses that take visitors to different beaches for 30 baht. I had a king size bed room and it was pretty standard. The building has two floors. the 2nd floor is where the rooms are; not too many. It has great view of the sunrise; very quiet and relaxing to drink coffee in the early morning before the ferry with visitors come. Give tips to staff based on the quality of service that was provided to you as a customer for repeat business.

We stayed here for 2 nights. Martin was friendly. Other personal not really good at English. Martin answered on all questions thru Agoda app, and checked-in us couple hours early without any problem. Pros: Near the pier. Clean room. Wi-Fi is good. Big and good bed. Cons: - Breakfast is awful. Fake "orange juice". No salad. Photos on the menu included an organic juice and a salad. - AC is loud, old and rusty. - Neighborhood is loud. - View from the balcony is on the roofs, no seaside view. - No free water in room. No tea. - ‎The bathroom is huge, but shower is really tiny and shabby. - ‎Highly overpriced (on next day they made 47% discount). - ‎No any signs for the hotel. Hard to find a way.

I had a room with a great oceanview and the room was very nice, clean and a great interior. The hotel is run by a supernice english guy. NIce outsidebar. Motorbike rental is possible from the hotel wich is great. (Good price)

Pro: The room was nicely decorated and clean. The owner and staff were friendly. Con's: The windows were not well insulated, I could hear the talking from the neighboring property, and the wind was rattling the windows. In the morning there was little hot water and the TV had a terrible receiption with mainly Asian TV stations. The worst was the food offered by the hotel: the breakfast consisted of tasteless eggs, a grilled hotdog, a slice of processed ham, white toast, fake orange juice, and instant coffee. The dinner menu offered spaghetti, Heinz baked beans and toast. Additionally you where able several dishes of stir fry that made of the premises and delivered to the hotel. Absolutely do not understand why this hotel calls itself a resort!

Probable the best accommodation on the island, friendly owner called Martin willing to help out. Thanks