Agoda Preferred
tooltip

Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

Sunway Hotel Big Box

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Persiaran Medini 5, Sunway City Iskandar Puteri, Iskandar Puteri, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79250

Highlights

Check-in [24-hour]

Sparkling clean

- Guests have rated this property 9.1/10 on cleanliness

Clean, easy, just love this hotel
Top Value

- Guests rated this property 9.0/10 on value for money

Excellent Price for a quick couple getaway
Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Great Breakfast

- Many guests have praised the breakfast at this property

The breakfast spread was good and the rooms were huge!

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Airport transfer

About us

Experience shopping, entertainment, and adventure at Sunway Hotel Big Box. Perfect for two adventurous travelers seeking an unforgettable getaway. Conveniently located in Gelang Patah, Johor Bahru, Sunway Hotel Big Box offers easy access to Legoland and other nearby attractions. Enjoy luxury amenities including breakfast service, fine dining options, and a serene indoor pool. The modern rooms feature air conditioning, complimentary Wi-Fi, and in-room safes. Pamper yourself with complimentary toiletries in the invigorating shower. For two travelers looking for convenience, comfort, and an adrenaline-pumping experience, Sunway Hotel Big Box is the perfect choice. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

20 travelers have booked today.

Cleanliness 9.2
Service 9.2
Value for money 9.1
Facilities 8.9

Based on 16,477 verified reviews

Cleanliness

9.2

Service

9.2

Value for money

9.1

Facilities

8.9

Location

8.6

See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Legoland Malaysia
3.3 km
Danga Bay
13.9 km
Paradigm Mall Johor Bahru
14.7 km
Sultan Abu Bakar State Mosque
15.3 km
Johor Zoo
16.2 km
Closest landmarks
Emerald Lake
1.1 km
jaya grocer
1.4 km
Sungai Kemudi Forest Reserve
1.8 km
Tanjung Bunga
2.3 km
Sungai Bahan Forest Reserve
2.3 km

Good to know

Value for money9.1
Location rating8.6
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport27.2 km

Rooms available at Sunway Hotel Big Box

Two Bedroom Family Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Plus Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Plus King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Family Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Family Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Executive King
...
  • Room size: 32 m²/344 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Family Double Room
...
  • Room size: 57 m²/614 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Two Bedroom Family Suite
...
  • Room size: 89 m²/958 ft²
  • 2 bedrooms
Enter dates to see prices

Frequently asked questions

Enjoy your trip the best way possible with Sunway Hotel Big Box's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.

Sunway Hotel Big Box provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

Sunway Hotel Big Box features 24-hour fitness center that is ideally situated at the tip of your finger, making it possible for you to get your daily training in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! Sunway Hotel Big Box provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

Sunway Hotel Big Box's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Sunway Hotel Big Box accepts up to 3, with payment card options such as MasterCard, Visa, and American Express.

75.0% of our past guest reviews have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Sunway Hotel Big Box down in the review section.

Verified solo travelers that have stayed at this property have given Sunway Hotel Big Box an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Sunway Hotel Big Box an average rating of 8.7. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Sunway Hotel Big Box’s neighborhood is Gelang Patah/Legoland which consists of well-liked restaurants such as Pendas Floating Restaurant.

More about Sunway Hotel Big Box

More about Sunway Hotel Big Box

Experience Luxury and Convenience at Sunway Hotel Big Box

Welcome to Sunway Hotel Big Box, a modern and stylish 4-star hotel located in the vibrant city of Johor Bahru, Malaysia. With its convenient location and luxurious amenities, this hotel is the perfect choice for both business and leisure travelers. As you step into Sunway Hotel Big Box, you will be greeted by a contemporary and elegant lobby, setting the tone for your stay. With a total of 284 well-appointed rooms, you are guaranteed a comfortable and relaxing stay. Each room is thoughtfully designed with modern furnishings and equipped with all the essential amenities to ensure a pleasant experience. Check-in time at Sunway Hotel Big Box is from 03:00 PM, allowing you ample time to settle in and make yourself at home. The hotel was built in 2021, ensuring that you will be staying in a brand-new establishment with the latest facilities and design. When it's time to check out, you can enjoy a leisurely morning as check-out is until 12:00 PM. At Sunway Hotel Big Box, families are welcome. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for families traveling with young ones. With its comfortable and spacious rooms, the hotel ensures that both parents and children have a memorable and enjoyable stay. Indulge in luxury and convenience at Sunway Hotel Big Box. Book your stay today and experience the best of Johor Bahru in this modern and stylish hotel.

Endless Entertainment at Sunway Hotel Big Box

When it comes to entertainment, Sunway Hotel Big Box in Johor Bahru, Malaysia, has got you covered. This modern hotel boasts an array of exciting facilities that will keep you entertained throughout your stay. Whether you're in the mood for shopping, relaxing at a bar, or indulging in some leisure activities, Sunway Hotel Big Box has it all. Step into the Big Box mall, conveniently located within the hotel premises, and immerse yourself in a world of retail therapy. With a wide range of shops offering everything from fashion and beauty to electronics and home decor, you'll find something to suit every taste and style. After a day of shopping, head over to the hotel's bar, where you can unwind with a refreshing cocktail or enjoy a selection of fine wines and spirits. The stylish and cozy ambiance of the bar is the perfect setting to catch up with friends or simply relax after a long day. For those seeking a more active form of entertainment, Sunway Hotel Big Box has a range of leisure activities to keep you engaged. Take a dip in the hotel's refreshing swimming pool, perfect for a morning swim or an afternoon cooldown. If you're looking to break a sweat, head to the well-equipped fitness center and get your heart pumping with a workout session. Additionally, the hotel also offers a variety of recreational facilities, including a games room where you can challenge your friends to a friendly game of pool or foosball. With its diverse range of entertainment facilities, Sunway Hotel Big Box ensures that there is never a dull moment during your stay. Whether you're a shopaholic, a cocktail enthusiast, or a fitness fanatic, this hotel has something to cater to your every whim and desire.

Unwind and Stay Active at Sunway Hotel Big Box's Sports Facilities

At Sunway Hotel Big Box, we understand the importance of maintaining an active lifestyle even while traveling. That's why we offer a range of top-notch sports facilities to ensure our guests can stay fit and have fun during their stay. Dive into our indoor pool, a haven for relaxation and exercise. Whether you want to swim a few laps to start your day or simply unwind after a long day of exploring Johor Bahru, our indoor pool provides the perfect setting. The poolside bar offers refreshing beverages and light snacks, allowing you to quench your thirst and satisfy your hunger without having to leave the pool area. For those who prefer a more intense workout, our 24-hour fitness center is equipped with state-of-the-art equipment to help you stay on track with your fitness goals. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to get your heart pumping and muscles working. With our exceptional sports facilities, Sunway Hotel Big Box ensures that your stay is not only comfortable but also offers opportunities for relaxation, rejuvenation, and staying active. So, pack your swimsuit and workout gear, and get ready to make the most of your stay at our hotel.

Convenience at Your Fingertips at Sunway Hotel Big Box

Sunway Hotel Big Box in Johor Bahru, Malaysia, is dedicated to providing utmost convenience to its guests. With a range of top-notch facilities and services, your stay at this hotel will be nothing short of exceptional. One of the standout features of Sunway Hotel Big Box is its 24-hour room service. Whether you're craving a late-night snack or need a refreshing beverage after a long day of exploring, the hotel's dedicated staff will be at your service, ensuring your every need is met. Additionally, the hotel offers laundry service, making it easy for guests to keep their clothes clean and fresh throughout their stay. No need to worry about dirty laundry piling up or wasting precious time searching for a laundromat in the city. For added convenience, Sunway Hotel Big Box provides safety deposit boxes, concierge services, and luggage storage. Feel at ease knowing that your valuables are securely stored and that the hotel staff is readily available to assist with any inquiries or requests. Stay connected with friends, family, or colleagues with the complimentary Wi-Fi available in all rooms and public areas. Whether you're catching up on work emails or sharing your travel experiences on social media, staying connected has never been easier. Furthermore, the hotel offers dry cleaning services and express check-in/check-out, ensuring a hassle-free experience for guests with busy schedules. Need to grab a quick snack or essential items? The convenience store located within the hotel has got you covered. With these outstanding convenience facilities, Sunway Hotel Big Box goes above and beyond to make your stay in Johor Bahru as comfortable and stress-free as possible.

Convenient Transport Facilities at Sunway Hotel Big Box

At Sunway Hotel Big Box, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Whether you're arriving by air or car, we have you covered. Our airport transfer service ensures a smooth journey from the airport to the hotel, allowing you to start your vacation or business trip without any stress. Additionally, our car park provides ample space for guests who prefer to drive, and the best part is that it's free of charge! No need to worry about parking fees or finding a spot, as we have you covered. For those who prefer not to drive, our shuttle service is available to take you to nearby attractions and shopping malls, making it easy to explore Johor Bahru at your own pace. With our comprehensive transport facilities, your stay at Sunway Hotel Big Box will be nothing short of convenient and enjoyable.

Indulge in a Culinary Delight at Sunway Hotel Big Box

At Sunway Hotel Big Box, dining is an unforgettable experience. With a range of dining facilities to choose from, guests are spoiled for choice. Whether you prefer to dine in the comfort of your room with 24-hour room service or enjoy a meal at the hotel's restaurant, there is something for everyone. Start your day off right with a delicious breakfast buffet that offers a wide selection of both local and international dishes. Indulge in a continental breakfast spread that includes freshly baked pastries, cereals, fruits, and more. The breakfast buffet at Sunway Hotel Big Box is the perfect way to fuel up for a day of exploring Johor Bahru. For those who prefer to dine in the privacy of their room, the hotel also offers room service around the clock. From light snacks to full-course meals, the room service menu is extensive and caters to all tastes and preferences. Whether you're craving a late-night snack or a hearty dinner after a long day, the dedicated staff at Sunway Hotel Big Box will ensure that your dining experience is nothing short of exceptional.

Explore Comfortable and Spacious Room Options at Sunway Hotel Big Box, Johor Bahru

Sunway Hotel Big Box offers a diverse range of room types designed to cater to different guest needs, from cozy singles to expansive family suites. The Deluxe Plus King provides a comfortable 32 square meters of space with a luxurious King Bed, perfect for travelers seeking a relaxing stay. For larger groups or families, the Family Suite spans 57 square meters, offering ample room with a King Bed to ensure everyone’s comfort. Guests can also choose the Deluxe Room, which features either a King Bed or two Single Beds within 26 square meters, providing flexibility for different preferences. For added space and privacy, the Two Bedroom Family Suite offers an impressive 89 square meters with options of a King Bed, two Single Beds, or two Sofa Beds, making it ideal for families or groups. The Deluxe Family Non-Smoking room, with 32 square meters, provides a choice of a King Bed or Sofa Bed, catering to guests seeking a non-smoking environment. The Executive Suite and Deluxe Plus Twin Room are perfect for those who desire an upgraded experience with additional comfort and space. Booking these rooms on Agoda guarantees the best prices and a hassle-free experience, allowing you to enjoy your stay without worry while making the most of exclusive deals and seamless reservations.

Discover the Thrills of Gelang Patah and Legoland in Johor Bahru

Nestled in the vibrant city of Johor Bahru, Malaysia, Gelang Patah offers a truly exhilarating experience for travelers of all ages. This charming town is located just a short distance from the renowned Legoland Malaysia Resort, making it a perfect destination for families and adventure seekers alike. Known as the ultimate theme park destination, Legoland Malaysia Resort offers a world of excitement and imagination. With its array of thrilling rides, captivating shows, and interactive attractions, Legoland promises an unforgettable experience for visitors of all ages. From the adrenaline-pumping roller coasters to the intricate Lego sculptures, this park is a true wonderland for Lego enthusiasts and thrill-seekers. Beyond the enchanting Legoland, Gelang Patah also boasts a rich cultural heritage and natural beauty. Explore the local markets and indulge in the authentic flavors of Malaysian cuisine. Immerse yourself in the vibrant atmosphere of the town and discover its charming streets lined with traditional shophouses. For nature lovers, the nearby Pulai Waterfall offers a serene escape, surrounded by lush greenery and cascading waters. Whether you're seeking adventure, cultural immersion, or simply a fun-filled family getaway, Gelang Patah and Legoland in Johor Bahru have it all. Embark on a journey of excitement and wonder as you explore this captivating destination in Malaysia.

Traveling to Sunway Hotel Big Box from the Nearest Airports in Johor Bahru, Malaysia

Located in Gelang Patah, Johor Bahru, Malaysia, Sunway Hotel Big Box offers convenient access to several airports in the region. For travelers arriving at Senai International Airport, the most straightforward way to reach the hotel is by taxi or private car. The airport is approximately a 30-minute drive away, and taxis are readily available at the terminal. Alternatively, guests can pre-arrange airport transfers through the hotel for a hassle-free journey. Another option for travelers is to fly into Singapore Changi Airport, which is about an hour's drive from Sunway Hotel Big Box. From the airport, guests can take a taxi or hire a private car to reach the hotel. It's important to note that there may be immigration procedures when crossing the border between Singapore and Malaysia, so it's advisable to have all necessary travel documents ready. Once at Sunway Hotel Big Box, guests will be greeted with modern and comfortable accommodations. The hotel offers a range of well-appointed rooms and suites, each equipped with amenities like flat-screen TVs, minibars, and complimentary Wi-Fi. The hotel also features a variety of dining options, including a buffet restaurant and a rooftop bar with panoramic views. Guests can take advantage of the hotel's facilities, such as the outdoor swimming pool and fitness center, or explore nearby attractions like Legoland Malaysia and Johor Premium Outlets. With its convenient location and excellent amenities, Sunway Hotel Big Box is the perfect choice for both business and leisure travelers visiting Johor Bahru, Malaysia.

Discover Excitement and Fun at Sunway Hotel Big Box's Surrounding Landmarks

Located in the vibrant city of Johor Bahru, Sunway Hotel Big Box offers easy access to a variety of exciting attractions and landmarks. Just a short distance away, you'll find Legoland Malaysia, a world-renowned theme park that promises a day filled with thrilling rides and entertainment for the whole family. Immerse yourself in the magical underwater world at Legoland Sea Life, where you can marvel at fascinating marine creatures and even interact with them. For those seeking leisure and relaxation, Puteri Harbour is a must-visit destination. This picturesque marina offers stunning waterfront views, charming cafes, and a satellite clubhouse where you can indulge in luxurious amenities. If you're a golf enthusiast, Poresia Golf Club & Resort is just a stone's throw away, offering a challenging course amidst lush greenery. In addition to these attractions, Sunway Hotel Big Box is conveniently located near shopping and dining options. Explore the nearby Little Play Loft Imaginative PlayGym for a fun-filled day with your little ones. Indulge in retail therapy at Watson or enjoy a delicious meal at one of the many restaurants in the area. With its prime location, Sunway Hotel Big Box is the perfect base for exploring the best of Johor Bahru's landmarks and attractions.

A Gastronomic Paradise

Surrounded by a plethora of culinary delights, Sunway Hotel Big Box offers guests a gastronomic paradise right at their doorstep. Restoran Chua Kee and Restoran Tian Lai are popular choices for those craving authentic Chinese cuisine, while The Marco Polo Kitchen is a must-visit for its delectable fusion dishes. For a taste of French cuisine, Les Bouchons Puteri Harbour is the place to be. Seafood enthusiasts will be delighted by the offerings at Restoran Saujana, while those in search of Middle Eastern flavors can indulge in the delicious dishes at Matam AlBarakah Bistro. The Banana Leaf Kitchen is perfect for those craving South Indian cuisine, while Pendas Floating Restaurant offers a unique dining experience on a floating platform. Redtro @ Medini 6 is a trendy spot to enjoy Western dishes with a twist, and Meo Western Cafe is a cozy establishment serving up hearty comfort food. With such a diverse range of dining options, guests at Sunway Hotel Big Box will be spoilt for choice when it comes to satisfying their culinary cravings.

Shop 'til you drop at Sunway Hotel Big Box's surrounding shopping landmarks

Located in the vibrant city of Johor Bahru, Sunway Hotel Big Box offers easy access to a plethora of shopping options. Just a short distance away, you'll find AEON Bukit Indah, a popular shopping mall that boasts a wide range of retail outlets, restaurants, and entertainment facilities. If you're a movie buff, TGV Bukit Indah is the perfect place to catch the latest blockbusters. For even more shopping choices, head to Aeon Mall Bukit Indah, where you can browse through a variety of local and international brands. Giant Hypermarket Nusa Bestari is also nearby, offering a convenient spot for grocery shopping and household essentials. Lastly, Mall of Medini is a great destination for fashion enthusiasts, with its collection of trendy boutiques and designer stores. With these fantastic shopping landmarks just a stone's throw away, Sunway Hotel Big Box is an ideal choice for shopaholics and those looking to indulge in some retail therapy.

Affordable Luxury: Sunway Hotel Big Box Offers Unbeatable Value in Johor Bahru

Discover a luxurious stay at Sunway Hotel Big Box in Johor Bahru without breaking the bank. With an average price of $85 per room, this hotel offers unbeatable value compared to the average price of a hotel room in the city, which is $56. At Sunway Hotel Big Box, guests can indulge in a range of modern amenities and exceptional services, all at an affordable price. The spacious and elegantly designed rooms provide a comfortable retreat after a day of exploring the vibrant city. Each room is equipped with plush bedding, a flat-screen TV, a mini-fridge, and a private bathroom, ensuring a relaxing and convenient stay. Not only does Sunway Hotel Big Box offer great value for money, but its prime location also adds to its appeal. Situated in the heart of Johor Bahru, guests can easily access popular attractions such as Legoland Malaysia, Johor Premium Outlets, and the bustling city center. With its affordable rates and convenient location, Sunway Hotel Big Box is the perfect choice for both business and leisure travelers seeking a memorable stay in Johor Bahru.

Fantastic Stay at Sunway Hotel Big Box

At Sunway Hotel Big Box, every aspect of your stay is designed to exceed your expectations. From the moment you arrive, you'll be greeted by friendly and helpful staff who are committed to providing exceptional service. The hotel is immaculately clean, ensuring a comfortable and enjoyable stay. The swimming pool is a highlight for families, with kids enjoying themselves and making unforgettable memories. The hotel even goes the extra mile to make children feel special, presenting them with balloons upon arrival. Additionally, business travelers will find this hotel perfect for their needs, with all the necessary facilities and an attentive staff, including Mr. Rudi, who consistently goes above and beyond to assist guests. If you're looking for a clean, comfortable, and welcoming hotel experience, Sunway Hotel Big Box is the place to be. Book your stay today and experience the exceptional hospitality firsthand!

Exceptional Customer Ratings at Sunway Hotel Big Box

Sunway Hotel Big Box in Johor Bahru, Malaysia has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an overall rating of 9.0, this hotel has consistently impressed guests with its outstanding service and excellent facilities. One of the highlights of Sunway Hotel Big Box is its exceptional value for money, with a rating of 9.1. Guests have praised the hotel for providing a high level of comfort and luxury at an affordable price. Whether you are traveling for business or leisure, you can expect to enjoy a range of amenities and services that exceed expectations. The hotel's facilities have also received high praise, with a rating of 8.9. From the moment you step into the elegant lobby, you will be greeted by a warm and inviting atmosphere. The hotel offers a variety of amenities, including a fitness center, swimming pool, and spa, ensuring that guests have everything they need for a relaxing and enjoyable stay.

Show less

Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Halal breakfast
  • Poolside bar
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Location

Persiaran Medini 5, Sunway City Iskandar Puteri, Iskandar Puteri, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79250

Excellent8.6

Location

Airports
  • Seletar Airport (XSP) - Singapore
    27.2 km
  • Senai International Airport (JHB) - Malaysia
    27.4 km
Hospital or clinic
  • Gleneagles Hospital
    3.4 km
Shopping
  • Mall of Medini
    3.5 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • Legoland Malaysia
    3.3 km
  • Danga Bay
    13.9 km
  • Paradigm Mall Johor Bahru
    14.7 km
  • Sultan Abu Bakar State Mosque
    15.3 km
  • Johor Zoo
    16.2 km
  • Johor Bahru City Square
    16.8 km
  • Jalan Wong Ah Fook
    16.8 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    17.3 km
  • KSL City Mall
    17.9 km
Nearby landmarks
  • Emerald Lake
    1.1 km
  • jaya grocer
    1.4 km
  • Sungai Kemudi Forest Reserve
    1.8 km
  • Tanjung Bunga
    2.3 km
  • Sungai Bahan Forest Reserve
    2.3 km
  • Poresia Golf and Country Club
    2.8 km
  • Paradiso Nuova Park
    3.1 km
  • Mydin Anjung
    3.2 km
  • The Elysia Central Park
    3.3 km
  • Lego Kingdom
    3.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that property check in time will be at 03.00pm during weekday and 06.00pm during weekend
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)45 MYR
The property
  • Year property opened2021
  • Number of floors13
  • Number of rooms 274
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Sunway Hotel Big Box from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 10
  • 8.0
  • 7.6
  • 9.6
  • 8.8
  • 10
  • 8.0

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Johor Bahru
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Johor Bahru
    Service9.2
  • Value for money score 9.1 out of 10 and is a high score in Johor Bahru
    Value for money9.1
  • Facilities score 8.9 out of 10 and is a high score in Johor Bahru
    Facilities8.9
  • Location score 8.6 out of 10 and is a high score in Johor Bahru
    Location8.6
High score for Johor Bahru

Rating

9+ Exceptional (3,195)
8-9 Excellent (745)
7-8 Very Good (828)
6-7 Good (165)
<6 Below Expectation (225)

Review summary

Powered by OpenAI

This hotel's location is fantastic for exploring the Legoland, X-Park, and shopping malls in the area, making it convenient for guests. The staff provides excellent customer service and are friendly. The rooms are clean, comfortable, and have a spacious seating area that allows guests to relax. Guests can enjoy a great breakfast spread with various options to choose from. This hotel is perfect for families with kids and highly recommended for family and group travel.

Few food options near hotel, limited breakfast. Consider exploring other dining nearby.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 5,158 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Daniel from Singapore
    Family with young children
    Family Suite
    Stayed 1 night in November 2025

    “Perfect for Families and Weekend Getaways”

    I recently stayed at Sunway Hotel Big Box and overall had a very good experience. The rooms were clean, modern and comfortable, with a pleasant layout and good sound insulation. The location is excellent, right beside X Park and Big Box Retail Park, making it convenient for dining, shopping, and activities. Service was generally prompt and friendly, though check-in could be slightly faster during peak periods. Breakfast selection was decent, but could be improved with more variety. Overall, a comfortable and value-for-money stay. I would return again.

    Reviewed November 15, 2025

    Dear Mr Daniel, Greetings from Sunway Hotel Big Box! It was our pleasure to host your recent stay, and we sincerely thank you for sharing your detailed feedback. Please accept our apologies that certain aspects of your stay, such as breakfast variety and check-in efficiency, did not fully meet your expectations. We appreciate your observations and have shared them with the relevant teams to ensure improvements are implemented. Your comments help us enhance the experience for all our valued guests. We look forward to the opportunity to welcome you back and provide an even more refined experience that reflects our commitment to excellence. Best Regards, Ms Vivienne Cheah Guest Relation Executive Sunway Hotel Big Box

    Responded November 16, 2025
    Sunway Hotel Big Box
  2. 10.0
    Exceptional
    charmaine from Singapore
    Family with young children
    Deluxe Family Non-Smoking
    Stayed 3 nights in September 2025

    “Exceeds Expectation ”

    Excellent experience all around, check-in was smooth. The hotel lobby was really lovely, the inviting smell, the service from the receptionist, concierge, they even provide ice lemonade for guests. Room is amazing, big and spacious, clean and practical. The beds are the most comfortable, firm and provides good support, not to mention super huge. My kid enjoyed her huge luxurious bed all to herself too. We could easily cast netflix on the TV too. The toilet fittings is Hansgrohe, excellent water pressure. We loved how the shower stall floors are angled for water to drain fast and keep the rest of the toilet dry. Buffet breakfast was decent enough, with selection of Asian and western food. Excellent location, just an easy Grab to Legoland and a few decent food options nearby. We also went to the jungle gym after check out. The infinity swimming pool was a good size too, with warm towels provided to dry off, only thing is they close early at 7pm, cannot do a night swim. My husband forgot to pick up his altered item from Uniqlo at Paradigm mall and the hotel promptly assisted in contacting them so that we can arrange a grab express as we don’t have a local line. Highly commendable for going the extra mile, we were prepared to travel back to the mall just to collect the item. Saved us the hassle. We will definitely come back here to stay again and for other sunway hotels as well.

    Reviewed September 22, 2025

    Dear Ms Charmaine, Greetings from Sunway Hotel Big Box! Thank you for leaving us a perfect rating and for taking the time to share your unforgettable experience with us. We are honoured that you have chosen Sunway Hotel Big Box as your hotel of choice. We are extremely heartened that every aspect of your experience was met with great delight and excellence. We truly appreciate your compliments about our hospitality. I am delighted to hear that our efforts are appreciated. Your kind words serve as a motivation to uphold our dedication to delivering exceptional hospitality from the heart. My team and I look forward to welcoming you back for another exceptional stay in the near future. Best Regards, Ms. Vivienne Cheah Guest Relation Executive Sunway Hotel Big Box

    Responded September 27, 2025
    Sunway Hotel Big Box
  3. 10.0
    Exceptional
    Chua from Singapore
    Family with young children
    Deluxe Plus King
    Stayed 3 nights in August 2025

    “Awesome service and great room”

    My family first time staying at this relatively new hotel near Legoland and we had a great experience! We reached on 8 August where the check in counters were already quite long (mostly Singaporeans staying over the long weekend) but we were met by their guest relations executive, Vivienne who directed us to a counter with all smiles. Though it took more than 30 mins, the staff were apologetic hence it appeased any frustration one might feel! As we were there to celebrate my son’s birthday, the room was already decorated with balloons. Just when we thought they had forgotten the cake, I received a message from the hotel asking what time should they send the cake on 9th. Really personalized and awesome service! The room was clean, modern, spacious for the 3 of us too! We were also very impressed with the fact that an extra bed was placed in our room though I didn’t request for it! We were prepared to sleep together with our son as the king bed was gigantic. All in all, the hotel personnels went all the way to make sure we were comfortable during our 3 nights’ stay!! There is no doubt we will come again should the need arises in future. Highly recommended!

    Reviewed August 13, 2025

    Dear Ms Chua, Greetings from Sunway Hotel Big Box! Thank you very much for sharing such a glowing review and for awarding us a positive rating. We are delighted that your family’s first stay with us was memorable, and that the birthday arrangements, room comfort, and our team’s warm service contributed to a pleasant experience. I sincerely appreciate your kind mention of my assistance at check-in. It was my pleasure to contribute in a small way to your positive experience, and your kind words inspire our team to keep striving to deliver service with warmth and care. We truly value your recommendation and look forward to welcoming you and your family back for another enjoyable stay. Best Regards, Ms. Vivienne Cheah Guest Relation Executive Sunway Hotel Big Box

    Responded August 24, 2025
    Sunway Hotel Big Box
  4. 9.2
    Exceptional
    JACQUELINE from Singapore
    Family with young children
    Deluxe Plus Twin Room
    Stayed 2 nights in September 2025

    “Exceptional Hotel Staff”

    When you travel with young and old, you need a safe and sheltered place within walking distance to food, grocery, bookstore, indoor playgrounds and cinema (with family shows and playgrounds inside), bakery, etc. I find Big Box Hotel exceptional as staff really take care of customers, espcially those with below 7 and above 70 family members, cleaning up my hotel room (old and young do make mess with accidents) and helping to book taxi and loading luggages. The Hotel is handicap friendly being between East and West Retail Spaces and there is a lift which allows stroller and wheelchair to function comfortably (there is enough space) and the best is walking distance is sheltered and naturally airy, very wide berth and I notice there are many security persons on wheels and on foot patrolling from East to Hotel to West. The toilets are reasonably clean with East and Hotel being cleaner than West (clean as in wetness as again with young and old, wet toilet floor can be a hazard). In short, my family enjoys and will stay again. I'm sure there are fancy condo nearby that are well decorated but we don't drive so those are out of the way for us. Once again, thank you for this wonderful experience, Big Box Hotel Staff (from counter to cleaning to doorway security: all super humans, kind and sincere :) 😀 ❤️

    Reviewed September 10, 2025

    Dear Ms. Jacqueline, Greetings from Sunway Hotel Big Box! We sincerely thank you for sharing such a thoughtful and comprehensive review of your recent stay with us. We are delighted to know that our hospitality and facilities provided a comfortable, reassuring experience for you and your loved ones. Your kind recognition of our team’s care means a great deal to us. Feedback like yours inspires everyone here to continue delivering genuine hospitality from the heart. It was a pleasure to have you and your family with us. We look forward to welcoming you back for another memorable stay in the near future. Best Regards, Ms. Vivienne Cheah Guest Relation Executive Sunway Hotel Big Box

    Responded September 27, 2025
    Sunway Hotel Big Box
  5. 9.2
    Exceptional
    Jennifer from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in November 2025

    “Comfortable getaway from the city”

    Lovely hotel room & toilet - spacious, clean, nice colour scheme that makes the room feel very comfortable. Great hospitality & staff. Somewhat out of the way but its a great place to stay if the plan is to be close to Legoland. Also there's malls/shops/restaurants in the same area so it wont be dull. Will return again if the plan is to stay away from the city!

    Reviewed November 11, 2025

    Dear Ms Jennifer, Greetings from Sunway Hotel Big Box! Our team is thrilled to receive your high rating and delighted to know that your overall experience was a memorable one. We are truly honoured to have hosted your stay. My team and I look forward to welcoming you back for yet another exceptional experience in the near future. Best Regards, Ms. Vivienne Cheah Guest Relation Executive Sunway Hotel Big Box

    Responded November 13, 2025
    Sunway Hotel Big Box
Changed to review page 1

This is a popular property. Don't miss out!