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8.9
Excellent
4,503 reviews
4,503 reviews
"New and Clean"
"Convenient, quiet, clean, safe."
"Nice hotel and close to Legoland"
"Room is big for family suit."
"The deluxe room is of expected size (not those huge room), bed is comfortable and firm to my liking."
8.6
Excellent
Location rating score
Sunway Hotel Big Box
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.
Sparkling clean
Top Value
Check-in [24-hour]
Airport transfer
Excellent breakfast
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Front desk [24-hour]
Check-in/out [express]
19 travelers have booked today.
Value for money | 9.2 |
Location rating | 8.6 |
Nearest airport | Seletar Airport (XSP) - Singapore |
Distance to airport | 27.2 km |
Does Sunway Hotel Big Box have bars on-site?
Enjoy your trip the best way possible with Sunway Hotel Big Box's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.
Does Sunway Hotel Big Box offer airport transfer?
Sunway Hotel Big Box provides airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.
Does Sunway Hotel Big Box have a fitness center?
Absolutely! Sunway Hotel Big Box offers 24-hour fitness center that is conveniently located on site, catering to your active needs to stay fit and healthy while on holiday getaway. For more details, please contact the property for more information.
Does Sunway Hotel Big Box offer dry cleaning services?
Yes! Sunway Hotel Big Box provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.
What are the property's policies for children's bedding at Sunway Hotel Big Box?
Sunway Hotel Big Box's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What payment cards are supported at Sunway Hotel Big Box?
Sunway Hotel Big Box supports up to 4, with payment card selections consisting of Visa, American Express, MasterCard, and Cash.
What is the verified guest review consensus about Sunway Hotel Big Box's Wi-Fi?
75.0% of our past guest reviews have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Sunway Hotel Big Box down in the review section.
What is the average rating that verified Solo travelers' have given to Sunway Hotel Big Box?
Verified solo travelers that have stayed at this property have given Sunway Hotel Big Box an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Business travelers' have given to Sunway Hotel Big Box?
Verified business travelers that have stayed at this property have given Sunway Hotel Big Box an average rating of 8.6. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What dining places are close by Sunway Hotel Big Box?
Sunway Hotel Big Box’s neighborhood is Gelang Patah/Legoland which consists of well-liked restaurants such as Yeo's Seafood Restaurant.
7.6
"New and Clean"
Crystin
|
July 21, 2023
9.6
"Convenient, quiet, clean, safe."
Lei
|
July 16, 2023
10
"Nice hotel and close to Legoland"
KA
|
July 18, 2023
Sunway Hotel Big Box
Enjoy the best of Johor Bahru and nearby adventures with a stay at Sunway Hotel Big Box. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Sunway Hotel Big Box -- only 3.3 km from the popular Legoland Malaysia.
Enjoy all that Sunway Hotel Big Box has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Johor Bahru is made even more convenient with the shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Sunway Hotel Big Box.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Sunway Hotel Big Box provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Sunway Hotel Big Box are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Sunway Hotel Big Box. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Sunway Hotel Big Box. Don't forget to make a visit or two to the hotel's pool. At Sunway Hotel Big Box, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.
Around the property
Don't miss out on all that Johor Bahru has to offer! Find that special item or souvenir that will commemorate your trip to Johor Bahru at Johor Bahru City Square located 16.7 km away.
Reasons to stay here
Find incredible value for money here, which is ranked better than 97% of the city's accommodation.
Compared to other accommodations in Johor Bahru, facilities here are rated higher than 97% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
8.9
8.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Room service [24-hour]
Wonderful Stay”
The hotel is located at Big Box itself where there plenty of shops and restaurants. What I like about this hotel is that the places surrounding it is not crowded. It is very cosy yet it has all the things I need around it. The carpark is free. The hotel room is big and clean. It has a sofa bed which can occupy 2 kids or 1 adult. The breakfast buffet is really good. There are places for kids to play at around the hotel such as go-karting and the X-Park. Overall, it was a wonderful stay for me and my family. Will definitely book the hotel again for a short vacation.
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Clean Hotel”
This is my 1st time staying in Sunway Big Box Hotel. I booked 3 rooms without breakfast. This is one of the clean hotel I have stayed. It has the basic facilities you need in a hotel. No mineral water provided but there is water dispense provided near the lift on every floor. Flask and electric kettle are provided. No snacks or beverages in the fridge which is good so I can buy my own to my preferance. It is located besides shopping malls. So I do not have to worry about foods and amenities. I was checked-in by Mr Khamis who is very friendly and humorous guy. His personality makes us feel very welcome and pleased. I am very fortunate to meet nice and friendly staff during my stay. Thumbs up for sunway hotel to have clean and excellent staff.
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Suite Room connecting with Twin room”
Love our stay at Sunway Hotel Big Box! Rooms are super spacious with sofa beds. 3 toilets for 2 room is a plus point. Suite room equipped with microwave and we get to enjoy complimentary mini bar from the hotel. Hotel provide shuttle to Legoland which is just about 5 to 8mins trip. Staffs are very polite, friendly and attentive to our needs during our stay there. Job well done to everyone. Next to the hotel, theres a lot of other activities to do to. Go kart, atv @ X Park, movies at the GSC cinema, indoor and outdoor playground, EnerG X Park and lots more. Plenty of restaurants to choose from. And during our stay theres even food truck at the Sunway Big Box Retail mall. Definitely will come back to stay at Sunway Big Box Hotel with our kids for our Legoland trip.
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One of the best”
One of the best Hotel we stayed in Malaysia. Spacious room, sparkling clean. I like how sustainable they are by providing tumbler and water machine at each floor. Pool was great. Ample of parking as connected with Shopping mall. It's not in city center, but perfect if you want to go to Legoland or Singapore via Tuas (2nd link)
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Very comfortable stay”
Spent a night here while going to X-Park, Retail Park. It doesn't disappoint with the super comfortable room, great accessibility in the bathroom, very pretty pool, and lots of amenities nearby so you don't have to go anywhere else. Even if you want to, they have a free shuttle bus that you can ask the front desk for. The breakfast was just so-so though.
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Always my first choice when i travel to JB”
I’m the regular guest of Sunway Hotel Big Box. Whenever we travel to JB, we will definitely stay there for a night or few nights. Hotel is new and clean, staffs are well trained. That’s better if they have bath tub! Hehe. Overall 5 stars for you :)
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Customer Service”
Iqbal and Didi (Kamis) have excellent people skills and we felt very welcomed by them and all their efforts to make our stay comfortable. I really appreciate the efforts from them and their team. We had an incident back in Sept and came back for a review and at the same time to visit Legoland again. Location is very strategic and with young kids they can be occupied at the retail park, or legoland, or even just going to NSK to get the groceries. No regrets coming back again to Sunway Big Box Hotel to stay. Again, sincere appreciation from our family to Iqbal and Didi.
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Big and clean room”
New hotel. The room is very big and clean! There’s not much people nearby. Very suitable for family with young kid. The baby cot is new and it’s a real baby cot, unlike other hotel offer playpen as baby cot. The room is quite bright and comfortable too!
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Worth the Jam to stay here!!”
Location is Good. Free carpark. The hotel is very clean and the bed is comfy. Spacious and the staffs are friendly and welcoming. No regrets choosing the Hotel as there are many entertainment for kids and restaurants nearby.
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Big spacious rooms, friendly staff, near mall and food eateries.”
Love the family room. It was spacious, clean with sofa bed and microwave oven. The king bed was huge and comfortable. The television has mirror cast function. The infinity pool was nice. There's a mall beside it and theres also a cinema and a huge supermarket. very convenient. Will definitely come again to this hotel.
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Excellent stay at Sunway Hotel Big Box”
The room is clean and comfortable, the king bed is spacious. The hotel staff are friendly. The hotel is strategically located on Sunway Big Box retail park close to supermarket, retail shops and restaurant.
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Most value for money hotel within Legoland”
Brought my kids to Legoland and needed a decent and clean place to stay. Paid 1/6 of price from Legoland hotel but totally worth it! Surpassed my expectations - affordable, clean, new, big room and convenient location! Our deluxe room comes with a sofa bed which the staff kindly help us to setup into a bed. 2 adults and 2 young kids can sleep comfortably in the deluxe king room. Totally recommended and will come back again!
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So far the best comfortable hotel nearby Legoland”
Hotel check in seamless, although usually the staff will asked the guest to wait a while for the keys. Anyhow, hotel staffs were all polite, the room was spacious and clean, bed was comfortable and the buffet breakfast spread were great.
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One night stay.”
Hotel is very clean & nice. Staffs are very friendly and approachable. Breakfast spread was great. Shopping mall just next to it, very accessible. Had a pleasant stay. Wouldn't mind coming back here again. Thank you for the great hospitality.
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WORTH EVERY PENNY! ”
Cleanliness : is top notch. Except for one thing no soap in the room for easy use. And the mini bar options are at minimal. Hospitality : Love how they welcome the guest by having welcome message on TV Breakfast : is so so. Expecting more but the taste is nothing extraordinary. Sambal ayam and rendang didn't taste good. Slow refill. The pastries make me happy and forget the rest. View : we got city view similar as booked.
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Excellent ”
Staff are very friendly and professional. Hotel is very clean as i think its a new hotel. Near to new malls. Breakfast spread is good too. Very satisfied.
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New and nicely renovated hotel”
The hotel is very new and very nicely renovated. Spacious room and friendly staff. The staff is very helpful and professional please give her a raise and best employee award guest relationship executive Ms. Vivienne Cheah. She was alone at the reception and there are many people waiting to check in but she was very professional and patiently assisting me with all the check in and giving me the information about my stay. Highly recommended.
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Recommended ”
Room is spacious and clean. Staff are friendly, helpful and attentive. Lots of restaurants nearby. Hotel provides shuttle to Legoland Malaysia which is a plus point. Will come definitely come again.
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New and clean hotel ”
Hotel is new and clean. Easy to find location with attached shopping mall attached, with plenty of shops, cinemas and X park with kids activities such as go carts and obstacle courses. Breakfast spread was good. Gym and swimming pool were clean and not crowded. Recommended for families with kids.
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worth staying!”
we have a great weekend staying in this new hotel which has just been opened on last oct 2021. all fittings are new, clean and smells nice. breakfast is good, more food variety perhaps in future. front desk staff is so friendly. location wise...this hotel is situated in a shopping mall. near to Legoland, Puteri Harbour and Kota Iskandar, drive range. 20mins away from JB, big town, 20mins away from JPO. Such a new great hotel, Sunway group!
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Dear Mona, Warmest greetings from Sunway Hotel Big Box, Iskandar Puteri. Thank you for sharing such an amazing review of your stay, here on this esteemed platform and we are delighted to receive your excellent feedback regarding the hotel and the services. It is an honor to have you staying with us and with an excellent experience. We are certainly looking forward to welcoming you back again to Sunway Hotel Big Box on your next trip! Be safe and have a wonderful week ahead. Sincerely, Kamis Kalil Guest Relations Manager