Very good 7.6
Based on 6409 reviews

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About this property

Description

Perfectly positioned in the UNESCO World Heritage site of Georgetown, Sunway Hotel Georgetown is suitable for business and leisure travelers. This hotel is in the vicinity of popular city attractions such as Penang Time Square and Komtar Complex. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Sunway Hotel Georgetown ensure a pleasant stay for guests. Guests can make use of on-site features like the babysitting service, dry cleaning, and meeting facilities. The hotel features 250 beautifully appointed guestrooms.

The hotel offers recreational facilities such as a fitness center and outdoor pool to make your stay truly unforgettable. With an ideal location and facilities to match, Sunway Hotel Georgetown hits the spot in many ways. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Effective from June 1st, 2014, guests are required to pay MYR 3 net per room per night for a heritage/council fee. This is not included in room rate and will be paid directly at the hotel.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 44. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 16
Number of Restaurants: 1
Number of Rooms : 250
Room Voltage: 250
Time to Airport (Minutes): 45
Year Hotel Built: 1994
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Very good



based on 6410 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.4
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for money 7.6
  • Food/Dining 6.6
Sort by

WAN from Malaysia
Groups
Deluxe Room Only
Stayed one night in December 2015
Good
Good
Reviewed September 27, 2016
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WAN from Malaysia
Groups
Deluxe Room Only
Stayed one night in December 2015
Good
Everything is Good.
Reviewed September 27, 2016
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Faisal from Malaysia
Families with young children
Deluxe Standard Room
Stayed one night in September 2016
value for money
swimming pool, public jacuzzi n gym. simple breakfast only.
Reviewed September 26, 2016
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Shau from Malaysia
Business travelers
Deluxe Room Only
Stayed one night in September 2016
Great hotel for enjoy the local gourmet
New Lane got a lot local gourmet and souvenirs shop. Will recommend for those culinary journey in Penang Island. Everything good and will stay again in next trip.
Reviewed September 26, 2016
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jacqueline from Malaysia
Couples
Deluxe Standard Room
Stayed one night in September 2016
Clean, well maintained room, strategic location
The only thing I am not happy with is too many moisquitoes bite me with the hot air conditioner. The room's air conditioner is not cold enough, when i adjust it to lower degree, it will somehow go back to 23 celsius. Please spray moisquito repellent as well.
Reviewed September 26, 2016
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Low from Malaysia
Families with young children
Deluxe Room Only
Stayed 2 nights in September 2016
good
good
Reviewed September 25, 2016
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MING from Malaysia
Couples
Deluxe Room Only
Stayed 3 nights in October 2015
Nil
Nil
Reviewed September 25, 2016
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Siew from Singapore
Groups
Family Room
Stayed 2 nights in September 2016
Love sunway hotel
Love their rooms especially their hot water shower
Reviewed September 24, 2016
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Alphonsus from Singapore
Business travelers
Deluxe Room Only
Stayed one night in September 2016
Overrated hotel
I had to choose this place as my event is held in this hotel and I didn't want to travel much in the morning as it starts early. It's only for one night so I just went ahead with the booking. I could get a much better place at a lower rate elsewhere in Penang if I am here on a holiday. Reception staff was nice and friendly. Wifi was really bad that I had to use my data in my phone instead. Room had an odour but I didn't request for a change because the smell was the same throughout my whole journey along the corridor. Breakfast was acceptable.
Reviewed September 22, 2016
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LEE from Malaysia
Groups
Premier
Stayed 3 nights in September 2016
good
Convenient to night local food street , near shopping mall
Reviewed September 22, 2016
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