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Exterior view, Sunway Hotel Georgetown in Penang
Deluxe King - Bed, Sunway Hotel Georgetown in Penang
a hotel room with two beds and a large window, Sunway Hotel Georgetown in Penang
a swimming pool with a large swimming pool in the middle of it, Sunway Hotel Georgetown in Penang
Fitness center, Sunway Hotel Georgetown in Penang
a bathroom with a shower, sink, and toilet, Sunway Hotel Georgetown in Penang
a bathroom with two sinks and a mirror, Sunway Hotel Georgetown in Penang

Removed from saved list

8.1

Excellent

17,526 reviews

17,526 reviews

Housekeeping643
Breakfast116
Shops84
See map
See map

8.7

Excellent

Location rating score

Excellent location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
My Crystal Museum
40 m
Penang Nagarathar Sivan Temple
90 m
Penang Times Square
120 m
Church of Our Lady Sorrows
130 m
Philomatic Society (Sun Yat Sen Memorial Centre)
220 m
Popular landmarks
Armenian Street
1.2 km
Khoo Kongsi
1.3 km
Cheong Fatt Tze - The Blue Mansion
1.3 km
Chew's Jetty
1.6 km
Pinang Peranakan Mansion
1.8 km
Closest landmarks
M Mall
290 m
Pharmacy
290 m
George Town
340 m
Hin Bus Depot
350 m
The Swagger Salon
350 m

Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia, 10400 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

Located in heart of Penang

Check-in [24-hour]

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

13 travelers have booked today.

Value for money8.1
Distance to city center1. Km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport14.3 km

Rooms available at Sunway Hotel Georgetown

Very good
Room comfort & quality

7.9

Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Premier Twin
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Premier King
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Super King
...
    Enter dates to see prices
    Suite
    ...
    • Room size: 56 m²/603 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    Does Sunway Hotel Georgetown have a swimming pool?

    While lounging at Sunway Hotel Georgetown, you can enjoy the None facility to get your day started the best way with a splash for a stimulating morning or evening.

    What types of facilities are available for children at Sunway Hotel Georgetown?

    While on holiday with your family members, your kids can also discover the fun in sports and recreation facilities offered at Sunway Hotel Georgetown such as kids pool.

    What interesting attractions are close by Sunway Hotel Georgetown that are in walking range?

    While remaining at Sunway Hotel Georgetown, kick start your getaway by checking out the closest destinations that are within walking distance to the property which include Penang Times Square, Church of Our Lady Sorrows, and Philomatic Society (Sun Yat Sen Memorial Centre).

    What public parks are close by Sunway Hotel Georgetown?

    While lodging at Sunway Hotel Georgetown, cherish your early morning or evening walk at nearby park which include Armenian Park, Irrawaddy Road Pocket Park, and Friendship Park.

    What are the property's policies for children's bedding at Sunway Hotel Georgetown?

    Sunway Hotel Georgetown's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many rooms does Sunway Hotel Georgetown have?

    Sunway Hotel Georgetown has a total of 250 rooms.

    How long do visitors normally stay at Sunway Hotel Georgetown?

    Verified past guests that have stayed at Sunway Hotel Georgetown had an average nightly stay of 2 nights at this property.

    At what time of the year is Sunway Hotel Georgetown most popular?

    Sunway Hotel Georgetown's most popular month where verified visitors have stayed the most is in December.

    What payment options are supported at Sunway Hotel Georgetown?

    Enjoy the convenience of easy payment at Sunway Hotel Georgetown which accepts up to 6, with payment card options such as UnionPay, Visa, MasterCard, Cash, and American Express.

    What is the typical rating that verified Group travelers have given to Sunway Hotel Georgetown?

    Verified group travelers that have stayed at this property have given Sunway Hotel Georgetown an average rating of 8.2. You can check out more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    See map

    Explore the neighborhood

    What people love about Sunway Hotel Georgetown

    • 9.6

      Exceptional
      Cleanliness

      "Good location and clean room, besides a food street and a shop selling desert ."

      Ho

      |

      May 13, 2023

    • 10

      Exceptional
      Cleanliness

      "Clean room."

      Joanne

      |

      May 12, 2023

    • 9.2

      Exceptional
      Location

      "Good location."

      Annabel

      |

      May 10, 2023

    Property ranking|Compared to 3,025 Penang properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    29 sqm.
    Location score
    8.7/10
    Couples review score
    8.1/10
    Better than
    97
    %
    of Penang properties
    Bigger than
    93
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Better than
    90
    %
    of Penang properties
    Overall rating:

    8.1

    Excellent
    17,526 reviews
    Cleanliness
    8.2
    Facilities
    7.8
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Room very spacious and newly renovated.
    Chin from Malaysia
    Solo traveler
    More about Sunway Hotel Georgetown

    More about Sunway Hotel Georgetown

    Sunway Hotel Georgetown

    Take a good wander and unveil the wonder of Penang with a stay at Sunway Hotel Georgetown. Explore the genuine Penang that most travelers never see, with a stay at Sunway Hotel Georgetown -- located only 1.7 km from Pinang Peranakan Mansion.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Penang even more convenient.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sunway Hotel Georgetown thanks to the hotel's laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and bottled water at your disposal.
    It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at Sunway Hotel Georgetown begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. Light snacking is available day or night with the hotel's vending machines.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Experience all the sights and local attractions of Penang with Sunway Hotel Georgetown as your base. Multiple day trip options await you and your travel group close to Sunway Hotel Georgetown, starting with visits to Chew's Jetty located just 1.6 km away. Cheong Fatt Tze - The Blue Mansion is located 1.2 km away, and is one of the most famous tourist spots to visit and photograph.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
    Ranking higher than 91% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.8

    Most talked about facilities

    Housekeeping

    617 mentions

    Food & Dining

    598 mentions

    Breakfast

    583 mentions

    Swimming Pool

    190 mentions

    Languages spoken
    • English
    • Arabic
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay
    • Tamil
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Game room
    • Pool with view
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Coffee shop
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Accessible by elevator
    • Accessible toilet
    • Additional toilet
    • Air conditioning
    • Baby cot (upon request)
    • Blackout curtains
    • Carpeting
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shared bathroom
    • Shower
    • Shower chair
    • Slippers
    • Sofa
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Restaurants on site
    Sun Cafe
    • Menu: Buffet, A-la-carte

    Location

    33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia, 10400
    Excellent
    Location

    8.7

    Airports
    • Penang International Airport (PEN)
      14.3 km 24 min drive
    • Sultan Abdul Halim Airport (AOR)
      87.3 km
    Public transportation
    • Komtar Bus Terminal
      540 m
    • Pengkalan Raja Tun Uda Bus Terminal
      1.8 km
    Hospital or clinic
    • Pharmacy
      290 m
    Shopping
    • Gurney Plaza
      3.1 km
    Convenience store
    • 7 Eleven
      130 m
    Cash withdrawal
    • ATM
      150 m

    What's nearby

    Popular landmarks
    • Armenian Street
      1.2 km
    • Khoo Kongsi
      1.3 km
    • Cheong Fatt Tze - The Blue Mansion
      1.3 km
    • Chew's Jetty
      1.6 km
    • Pinang Peranakan Mansion
      1.8 km
    • Penang Fort Cornwallis
      2.2 km
    • Kek Lok Si Temple
      6.0 km
    • Batu Ferringhi Beach
      10.8 km
    • Entopia
      12.7 km
    • Escape Theme Park
      12.8 km
    Nearby landmarks
    • My Crystal Museum
      40 m
    • Penang Nagarathar Sivan Temple
      90 m
    • Penang Times Square
      120 m
    • Church of Our Lady Sorrows
      130 m
    • Philomatic Society (Sun Yat Sen Memorial Centre)
      220 m
    • Masjid Pakistan
      220 m
    • St. Paul Anglican's Church
      260 m
    • Penang Time Square
      270 m
    • Morning market food here
      270 m
    • Gama Supermarket & Department store
      280 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • This is a strictly non-smoking property.
    • Effective from September 1, 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local government fee of MYR 3 per room per night for a 4-star hotel respectively, and prevailing service charge at 10%.
    • Extra bed is not available at this property.
    • Complimentary parking is available and is subject to availability.
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee116 MYR
    • Distance from city center1. Km
    • Travel time to airport (minutes)45
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors16
    • Number of restaurants1
    • Number of rooms 250
    • Room voltage250
    • Year property opened1994
    • Most recent renovation2013
    Parking
    • Daily parking fee0 MYR

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Coffee House is only available for guest to have their breakfast should guest choose not to have it in the room.

    Reviews of Sunway Hotel Georgetown from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.2
    Facilities7.8
    Location8.7
    Room comfort and quality7.9
    Service8.0
    Value for money8.1
    High score for Penang
    Rating
    9+ Exceptional (2,224)
    8-9 Excellent (1,747)
    7-8 Very Good (2,982)
    6-7 Good (1,310)
    <6 Below Expectation (1,100)
    Time of the year
    Mar - May (2,333)
    Jun - Aug (2,420)
    Sep - Nov (2,330)
    Dec - Feb (2,280)

    Show reviews that mention 

    Showing 9,363 verified guest comments
    12345
    10.0
    Exceptional
    koonhien from Malaysia
    Family with teens
    Family Room
    Stayed 1 night in September 2022

    Exceptional service”

    Only one night stay. Apologies for not being good at remembering names (hence the omission here) As soon as we arrived at the car park, the security lady greeted us with a smile and led us to the lift for the lobby. This is way beyond the call of duty. She even helped us call the lift, held the door and pressed the lobby button. Wow, she deserves a medal and maybe a better position within the organisation, Her spoken English is very good and her mannerism so welcoming and polite, she is the perfect customer relations officer in any company. Well, more surprises in store for us. As we stepped out of the lift into the large lobby, right across at the far end, a warm greeting, eye contact and smile from the front desk gent. He helped us with the check in process, which is one of the most efficient. No long queues using the automated Check-in terminal. Room keys, complimentary parking tickets too. All the above without even us having to ask for assistance. Both lady and gent are simply beautiful souls and a pleasure to meet. The room is clean and tidy. Location is also very good. I am so happy with our stay.

    Reviewed September 27, 2022

    See room deals

    Dear Koonhien, Greetings from Sunway Hotel Georgetown, Penang! Thank you for your kind review. Your kind compliments on our staff are much appreciated, rest assured that they will be shared among the team as an encouragement to keep up our efforts. We are glad that you find our location strategic and our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded September 28, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Regina from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in February 2023

    Convenient location, comfortable room, great breakfast!”

    Very convenient location with everything located nearby. Staff were very friend, room was really clean and comfortable, bathroom was well maintained as well! Breakfast was very satisfying too! There are ample parking spaces; I drove there but moved around by foot and GRAB instead for convenience. All in all, highly recommended! Will choose this hotel again in future!

    Reviewed February 07, 2023

    See room deals

    Dear Regina, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded February 07, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Kah from Malaysia
    Family with teens
    Deluxe King
    Stayed 1 night in December 2022

    Great deal”

    I bought with Agoda deal, got 50% discount. The reception counter staff was accommodative to my requests. The room was clean and spacious. Toilet was clean too. The only problem was the low shower water pressure. I took shower at 10pm, initially the water pressure was fine, but when I was rubbing shower gel on my body, the water pressure getting smaller and smaller and it got cut off for a few second then the pressure build up again and back to normal. However my parents who were staying in another room didn’t face this problem. Overall stay was satisfying. Good

    Reviewed December 31, 2022

    See room deals

    Dear Kah, Greetings from Sunway Hotel Georgetown. We are glad that you find our services and room conditions up to your expectations. Your feedback on the water pressure is very much appreciated, this has been attended by our colleagues from the Maintenance department, immediate actions have been taken to resolve the issue. Thank you for making us your preferred choice of accommodation in Penang. Please recommend us to your loved ones, we look forward to welcoming you again soon. Regards The Management

    Responded January 03, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Rory from Norway
    Group
    Deluxe Twin
    Stayed 4 nights in July 2022

    Fantastic location”

    Very strategic location, and great for trips around Penang. The staff were fantastic, and the cleanliness was quite good. The only complaint I/we would have is that we payed for breakfast, and for some reason this hotel was still in full Corona safety mode, and this led breakfast to be a selection of premade "lunchbox" meals we could eat in our room. I REALLY wish this was informed of CLEARLY, as we would never have payed for breakfast if we knew that this was what we were getting. The meals were ok, but it just felt sad eating in corners of our room (we had one small table so only one of us could eat at it), and in no way did we feel we got our moneys worth on this. No other place I visited in Malaysia went to these lengths (safety was still an issue elsewhere). I would not have felt burned on this if it was CLEARLY stated when booking. If I had not ordered breakfast I would not feel salty, and would have 100% enjoyed my stay.

    Reviewed August 07, 2022

    See room deals

    Dear Rory, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic and our room clean and staff fantastic. Your feedback on our breakfast is very much appreciated. Please allow us to explain that, the hotel is currently optimizing our F&B services, in order to ensure other areas are taken care of for better guest experience. We thank you for your understanding, we look forward to welcoming you with enhanced services in the future. Regards, The Management

    Responded August 08, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Wei from Malaysia
    Couple
    Deluxe Twin
    Stayed 3 nights in November 2022

    Comfortable stay”

    There are many shops and restaurants, food stalls surrounding the hotel, very convenient to look for breakfast, lunch and dinner. Not recommend to take their breakfast as the choices are very limited, not worth to pay/add the breakfast with the booking. The building is very well maintained, all facilities, room, gym are clean and looks new. The room is spacious and comfortable. Gym is open 24 hours, we can enjoy workout anytime at our convenient. Parking is free and many parking lots available, no need to worry if we came back late to hotel. I will choose this hotel again in the future.

    Reviewed November 26, 2022

    See room deals

    Dear Wei, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic, while our ambiance and facilities are up to your expectations. Your feedback on our breakfast variety is very much appreciated, rest assured this has been highlighted to the person-in-charge of the restaurant for improvements. We look forward to welcoming you with enhanced experience in the future. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded December 05, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Suraya from Malaysia
    Business traveler
    Deluxe King
    Stayed 4 nights in January 2023

    Best hotel in Georgetown ”

    This is my third stay at Sunway hotel. I really like the ambiance of the hotel. The hotel common area smells really nice. The staffs are friendly. The room is spacious and clean. The toilet and shower is clean too. The view from my room is really nice.

    Reviewed January 24, 2023

    See room deals

    Dear Suraya, Greetings from Sunway Hotel Georgetown. We are glad that you enjoyed your stay, and trust you had a memorable holiday. We are proud to have you as our loyal guest. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 31, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    RUI from Singapore
    Group
    Deluxe King
    Stayed 4 nights in November 2022

    Excellent stay with excellent service from staff”

    The stay at Sunway Hotel Georgetown has been extremely pleasant. The staff are very helpful and the rooms are big and comfortable. It’s very clean too. The location is also excellent. Do not be fooled by the older exterior because everything inside the hotel is in excellent tip top condition. My travel companions absolutely enjoyed their stay too. Worth the price!

    Reviewed December 01, 2022

    See room deals

    Dear Rui, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with our services, and find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded December 05, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    YIP from Malaysia
    Couple
    Deluxe King
    Stayed 2 nights in January 2023

    Short Break”

    Great service, lots of parking space, friendly staff and a clean and comfortable room with great view of the city. Lots of famous Penang street food located within walking distance to savour.

    Reviewed February 01, 2023

    See room deals

    Dear Yip, Greetings from Sunway Hotel Georgetown. We are glad you find our services and facilities up to your expectations. Indeed, we are strategically located, near to many restaurants and attractions. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded February 02, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Jeff from Singapore
    Family with young children
    Deluxe King
    Stayed 2 nights in July 2022

    Highly recommended ”

    I will definitely return to stay at this hotel if i ever visit Penang again in the future. Friendly and attentive staff, clean room, great facilities. Everything is well maintained although the building looks aged. They also provide complimentary shuttle bus to sleeping Buddha, Armenian St, Komtar, Gurney Drive at 9am, 10:30am, 12pm and 6pm. The Hokkien mee and fried fish beehoon at the next door coffeeshop in the morning is nice, it also turned to a food street at night infront of the hotel. The only thing that frustrates me was the shower area flood when showering. I booked 3 rooms and all 3 different rooms have the same problems, hope this will be solved in the future. Nonetheless, I highly recommend to stay at this hotel. Kudos to all staff!!!

    Reviewed July 14, 2022

    See room deals

    Dear Jeff, Greetings from Sunway Hotel Georgetown. We thank you for taking time out of your busy schedule to write us a review. We are sorry for the shower experience as we view your comment with concern. Rest assured that this has been highlighted to our Housekeeping department to pay extra attention. We are glad that you are happy with the service from our staff. Please visit us again soon, as we are committed to serve with enhanced services. Thank you. Regards, The Management

    Responded July 19, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Sarah from Malaysia
    Group
    Deluxe Twin
    Stayed 1 night in May 2022

    Exceptional”

    No buffet breakfast as I am staying around PKP time. They only pack the breakfast. Check in quite easy as the stuff so helpful. The room was cleaned and they provide iron and iron board too. So easy for me n my friend. Overall, we enjoyed our staycation.

    Reviewed January 13, 2023

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    Dear Sarah, Greetings from Sunway Hotel Georgetown. We are glad our services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 13, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Ming from Indonesia
    Couple
    Deluxe Room
    Stayed 3 nights in July 2022

    Best area n best service”

    Love staying at Sunway Hotel, it's clean and the service is impeccable. Special thanks to Chris, the manager, who had always been helpful when i encountered a problem with changing the dates of my booking. He went out of his way to make my problem solved quickly n smoothly. Thank you for the impeccable service, Chris! That aside, i also love how convenience it is to get something to eat while staying here. Plenty of local food options just a minute away from the hotel. All in all, my stay here had always been a great experience.

    Reviewed July 25, 2022

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    Dear Ming, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay and find our location strategic. Your kind comments for Chris will be circulated to him and we are sure that such praise will be an added motivation to our staff. We await the pleasure of greeting you again. Please recommend us to your loved ones. Regards, The Management

    Responded July 26, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Maria from Indonesia
    Family with young children
    Deluxe Twin
    Stayed 2 nights in January 2023

    Best location”

    Walking distance to hospital (15 mins) Walking distance to shopping mal (10 mins) Walking distance to endless hawkers street (right left all street foods) Friendly and helpful staff Easy check in and check out Room is spacey and clean AC is cool and silent

    Reviewed January 11, 2023

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    Dear Maria, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 12, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Ayuni from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in December 2022

    Sunway hotel the best”

    This is my second trip of choosing Sunway hotel as my staycation...overall I'll might be choose this hotel again when I come to Penang because of this hotel cleanliness, friendly staff and good facilities...💗

    Reviewed January 04, 2023

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    Dear Ayuni, Greetings from Sunway Hotel Georgetown. We are glad that you had a memorable stay. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 05, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Shiyammala from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 2 nights in February 2023

    The best choice”

    The room is so clean and staff is friendly. Location is strategy where food is around walking distance.

    Reviewed February 08, 2023

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    Dear Shiyammala, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, the room condition and services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded February 09, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    ranjini from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in December 2022

    Pleasant stay”

    Starts from checking in late night right until we enter the room and check out everything was on point. Staff was super friendly and helpful. The was clean n neat. Loved the ambiance and definitely will come back again

    Reviewed January 03, 2023

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    Dear Ranjini, Greetings from Sunway Hotel Georgetown. We are glad you find our services up to your expectations. We trust you had a memorable stay. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 04, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Vera from Indonesia
    Couple
    Deluxe King
    Stayed 2 nights in December 2022

    Very comfort hotel”

    It's a very good location, near to many good place to eat, also near to komtar terminal. The hotel is very clean, and staffs are so friendly. If we come again to Penang, we will come back to stay here for sure

    Reviewed December 18, 2022

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    Dear Vera, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay, and find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded December 19, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Xue from Singapore
    Family with young children
    Deluxe Twin
    Stayed 3 nights in December 2022

    Clean and comfortable”

    Rooms are very clean. Location is good - New Lane market is just next to the hotel. Pool is very small and there were pigeons / crows drinking at the pool. Service at the hotel is also v good.

    Reviewed December 28, 2022

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    Dear Xue, Greetings from Sunway Hotel Georgetown. We are glad that you find location strategic, and the cleanliness and services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded December 29, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    ChoongMoy from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 1 night in December 2022

    Comfortable stay with big clean rooms”

    Excellent location to explore Georgetown, on short walk or grab to major sights, eaterly. Room is big, newly refurbished, clean and comfortable. Bathroom is big, with all amenities. Will come back

    Reviewed December 30, 2022

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    Dear ChoongMoy, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic, and our room conditions are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded January 03, 2023
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Ming from Indonesia
    Couple
    Deluxe Twin
    Stayed 2 nights in July 2022

    Best area n best service”

    Love staying at Sunway Hotel, clean and superb service. Special thanks for Chris, who went out of his way to help me solve my problem with changing the dates of my bookings. Thanks Chris! Another thing that's great here is how convenient it is to find great food. Plenty of local food options are available just a minute away.

    Reviewed July 25, 2022

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    Dear Ming, Greetings from Sunway Hotel Georgetown. We are glad that you are happy with your stay and find our location strategic. Your kind comments for Chris will be circulated to him and we are sure that such praise will be an added motivation to our staff. We await the pleasure of greeting you again. Please recommend us to your loved ones. Regards, The Management

    Responded July 26, 2022
    Sunway Hotel Georgetown
    10.0
    Exceptional
    Farilah from Malaysia
    Family with young children
    Deluxe King
    Stayed 1 night in January 2023

    Exceptional”

    The room is spacious & clean! My kids love it 😘 except the breakfast menu is disappointing (basic morning breakfast nothing wow) good staff ❤️

    Reviewed February 03, 2023

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    Dear Farilah, Greetings from Sunway Hotel Georgetown. We are glad you find our room conditions is up to your expectations. We view your comment on our breakfast with concern, rest assured we have highlighted this to the team at the restaurant for improvements. We would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

    Responded February 03, 2023
    Sunway Hotel Georgetown
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