Highly recommended ”

I will definitely return to stay at this hotel if i ever visit Penang again in the future. Friendly and attentive staff, clean room, great facilities. Everything is well maintained although the building looks aged. They also provide complimentary shuttle bus to sleeping Buddha, Armenian St, Komtar, Gurney Drive at 9am, 10:30am, 12pm and 6pm. The Hokkien mee and fried fish beehoon at the next door coffeeshop in the morning is nice, it also turned to a food street at night infront of the hotel. The only thing that frustrates me was the shower area flood when showering. I booked 3 rooms and all 3 different rooms have the same problems, hope this will be solved in the future. Nonetheless, I highly recommend to stay at this hotel. Kudos to all staff!!!

Fantastic stay at Sunway! I had been recommending it to my family and friends since i was back.”

My mum and I had stayed over at Sunway hotel for 5 days. It was absolutely amazing. Imagine that I did not have to call the reception for anything i needed for the 5 days as everything in the room was put in place. Room service and house keeping ambience were first class. We were very much delighted and at peace during our stay. Food was good, staff were all polite, bell service was on time and helped us thruout check in and check out. My mum and I were fully satisfied with the service thruout our stay. We had no issues with anything. As it is locted in the centre, accessible to the 3 shopping malls nearby. Komtar, prangin and first avenue. Also walking distance to times square mall, about 5 minutes walk. A grab to anywhere is less than 15 mins. Armenian street kimberly street were all close by. At night there is street food just outside the hotel main road. Was a good one when my mum was ill as i could get food easily and medication(pharmacy) jus across the road.

Excellent service and happy stay”

I just stayed here with my family which consist of 3 kids on the 20th November 2021. Service here was excellent. Special mention to Faiq who was so courteous and even prepared a special car park for us as the hotel was full house. I also requested for a crib for my baby and was surprised by how clean and cute the crib looked.. despite the hotel being a old hotel , the rooms have been refurbished and looks new. It’s location is very strategic to many places and the price is worth it. Thank you for a comfortable stay

Awesome Holidays!”

We had a really good stay. Location was good as food was available everywhere nearby hotel. there is a complimentary hotel shuttle (4 times a day) but it is only one way. we have to find our own way back to hotel. During our stay, all d staffs were very friendly and quick to solve any problems we have. Thank you Ms Jian Lin, the F&B staffs in Club Lounge, the shuttle van driver (working on 5-8th Jul) for making our stay so comfortable. we look forward to coming back to ur hotel again.

out stay is so amazing”

the room is so spacious, so clean, and the staff are so friendly. there are a lot of food stall nearby either day or night. easy to find anyway, because it closes to penang berjaya mall and some hospitals. there are 2 small shops nearby. not so far from gurney drive too if you want to rest the day to shopping or just having a cup of coffee. so great to stay at sunway georgetown hotel. i love it so much!

Wonderfully Situated”

Hadn’t been in that part of town for years, but it is revitalized. The hotel seems new and clean. The room is spacious with a powerful shower. I stayed in this hotel and had a conference in another. Grab was so convenient and affordable, 4 - 5 rm can literally get you anywhere in Georgetown. Another advantage, there is a masjid a couple of blocks walk distance from the hotel. Quite satisfied with hotel and Penang!

Wonderful Stay”

Helpful and friendly staff even security guards are patience & attitude are good and professional. Clean room, comfi beds & pillows, convenient location which hawker stalls just located 100m left turn from the hotel. Con is the parking issue if u are coming back late to the hotel, hotel have limited parking space when hotel is packed but security guards there able to find us some space within the hotel premises. We bookes 8 rooms with 4 cars so everynight we have to deal with security guards on the parking issues but thks god we are able to park it at the hotel entrance with their help..thks security. Overall this is a good hotel with right attitide and will be back soon again..

Superb Location”

There's no worries for nice food at anytime of the day when staying at Sunway Hotel Georgetown. There are 2 famous tau sar piah shops just besides the hotel as well as coffee shops selling local chinese food, and food carts lined along the roadside 5pm onwards. Shopping malls are within walking distance (or you can book Grab car at RM5 to Prangin Mall, 1st Avenue Mall, Komtar area). The hotel has a small swimming pool & jacuzzi and we enjoyed soaking in the pools after a hot day outing. The buffet breakfast was delicious and the staff were very friendly. We enjoyed our 2 nights stay!

Has a pleasant stay at this hotel”

Check in was a breeze. We were greeted by friendly staff Daniel. He assisted us to check in using the kiosk. Love his hospitality Location is at the heart of the town. Very convenient. Room was spacious and clean. Gym room has good equipments but swimming pool need to be booked in advance due to Covid.

Had a very good sleep there”

Booked for parents, deluxe twins. They are very happy with the stay. Very clean hotel and the bed is very comfortable, they had good sleep through the night, which they hardly had in other high ranking hotels. Free hotel parking with coupon. Very convenient location. Will definitely come back for the next visit.

Excellent Service”

The service has been exceptional. Firstly, upon knowing that we travelled with young kids, they upgraded our room for us to a family room free of charge. Secondly, we left our mobile phone in the taxi from the hotel to the airport. The taxi driver kindly returned the phone to the hotel, and the hotel staff took the trouble to help organise the shipment of the mobile phone back to us. Thirdly, they constantly asked us during our stay if everything was alright, and they took trouble to address any issues we had. They were very professional. Overall, it was a very pleasant stay. Very Highly Recommended.

Overall it’s great! This is our second time staying in this hotel. ”

Very convenient with hawker stalls right in front of hotel. There’re local products shops as well selling tau sar peah. They are Ban Hiang and Ming Hiang. Komtar, 1st Avenue, Timesquare and Gama shopping malls are all nearby. Hotel cleanliness is good except breakfast is little disappointing. Refill is slow and choices are less.

SUPER NICE HOTEL”

Overall the performance of this hotel is superb, faster check-in process, friendly staff, really concern about my first stay, give me a lot of complimentary stuff. Strategy hotel, fulfilled all the requests i asked for. got the highest floor and great view, the cleanliness is great and comfortable bed.

Love it”

Water pressure was good. Hotel shower gel and shampoo were great! From tanamera brand. We loved everything about the hotel. Although parking might be a lil be of a hassle due to limited space. Staff was warm and friendly. Hotel room was clean and tidy. Good job!

Strategic location and helpful staff”

I facing some problems when staying in hotel but hotel staff help to manage my issue well, they are friendly and helpful, good job. I went for a business trip during weekdays, so parking lot is not an issue, always can park inside hotel even though I come back late at night. There are many food stalls of Chinese local delicacies during dinner time located at the street just right in front of hotel. There is a dimsum restaurant for breakfast with just 2 mins walk from hotel. KOMTAR just 10 mins walk away. Overall I very satisfied with this stay.

Superb location and friendly stuff”

This is my first time stay in Sunway George Town for business trip. The location is superb convenient. Right infront the hotel there is new lane food street. Good food! Hotel environment is clean and stuff is friendly! Definitely will be back for next business trip!

HAPPY STAY!!!”

Having vacation for 4 days 3 nights stay at Sunway Hotel. Employees are always smiling & friendly. Very helpful in everything. The hotel is very clean & comfortable. No bad smell. Adequate facilities. Except for the slightly clogged sink in room 921. But overall very comfortable for a long term stay. Highly recommended.

EXCELLENT SERVICE ”

this is the second time for me. The first being a family holiday and now on business. Besides the facility, location and comfort; the most impressive is the consistent service I receive on both occasions from the same staff and managers. The restaurant during morning breakfast is usually busy but the managers and servers make it a point to talk and ask guest how their day and stay has been. It's exceptional to say the least. Most notably Fiq, whom I believe is a manager if not, he should be considered for promotion. The front office staff, Charlese, Farisha and Alex. Their attention to detail and presentation were fantastic. They continue to be calm and friendly even under pressure during peak hours. Overall I would give Sunway 8/10. In terms of value for money, their pricing is justificable even if it's not competively priced over weekends.

Good stay”

From outside looks like an old building, but the room is like new, everything is good. Even impressed by how cleaned the toilet was. Pool also need booking, can only get 1 hour slot, kids pool also close. Cant enjoy much the pool in this hotel. Dissappointed by the breakfast though.

Best!”

First time staying in Sunway hotel and no regrets! Friendly and helpful staffs, great varieties of breakfast menu and even the young security guard is helpful in providing information of the free hotel shuttle bus to major attractions. Great location, there's a row of street food just outside the hotel. Amenities are good and sufficient, they even provided free 4 drinks on daily basis which included Pepsi/Milo/Soy milk/100Plus. Definitely will recommend to everyone and will stay in Sunway hotel again!