7.9
Very good
21.9% this month
/10
(11,954 reviews)See what guests said
Housekeeping404
Breakfast103
Shops68
See map
8.6
Excellent
Location rating score
Excellent location - 100 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Armenian Street 1.19 km
Cheong Fatt Tze - The Blue Mansion 1.29 km
Khoo Kongsi 1.3 km
Pinang Peranakan Mansion 1.76 km
Chew Jetty 1.81 km
Fort Cornwallis 1.92 km
Kek Lok Si Temple 5.62 km
Batu Ferringhi Beach 10.82 km
Entopia 12.69 km
Escape Theme Park 12.78 km
Nearby landmarks
My Crystal Museum 40 m
Penang Nagarathar Sivan Temple 90 m
Church of Our Lady Sorrows 130 m
Philomatic Society (Sun Yat Sen Memorial Centre) 220 m
Masjid Pakistan 220 m
St. Paul Anglican's Church 260 m
Penang Times Square 260 m
Penang Time Square 270 m
Gama Supermarket & Department store 280 m
M Mall 290 m
Sunway Hotel Georgetown

"Always stayed here when in Penang - Sunway Georgetown never disappoints with their excellent location, friendly staff and balue for money rooms!"

Yen Y. - February 1, 2020

Deluxe King - Bed Sunway Hotel Georgetown
Lobby Sunway Hotel Georgetown
Lobby Sunway Hotel Georgetown
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4-star Hotel
Free Wi-Fi

Sunway Hotel Georgetown

33, New Lane (off Macalister Road), Georgetown, Penang, Malaysia, 10400 - See map

This property is in high demand!

7 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Property highlightsRead all 11,954 reviews
Exceptional reputation
Recommended by 93% of guests
Excellent cleanliness
8.0 rating for cleanliness
Very good comfort
7.9 room quality and comfort
Very good service
7.8 rating for service

Good location,helpful with taxi service

Paweena | February 21, 2020

  • 490 meters to public transportation

  • Airport transfer

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Penang every 1 minutes on Agoda.com
Value for money7.8
Distance to city center1. Km
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport15.1 km

Rooms available at Sunway Hotel Georgetown

7.9
Very good
Room comfort & quality
Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Twin
Premier Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe Super - King
Deluxe Super - King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Premier King
Premier King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room
Family Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite
Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Suite
Suite
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Premier Room
Premier Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Club Room
Club Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

Does Sunway Hotel Georgetown have wi-fi?

Wi-fi is available at Sunway Hotel Georgetown. View more amenities here.

Does Sunway Hotel Georgetown have a pool?

There is a pool on the premises of Sunway Hotel Georgetown. View more facilities here.

Does Sunway Hotel Georgetown have a gym?

This property has a gym/fitness center on site. View more facilities here.

Can I park a car at Sunway Hotel Georgetown?

If you choose to drive to Sunway Hotel Georgetown, parking is available. View more facilities here.

Does Sunway Hotel Georgetown offer free breakfast?

Free breakfast is not available at Sunway Hotel Georgetown. View more food and beverage options here.

Is there an airport shuttle for Sunway Hotel Georgetown?

Airport transfers are available. Please visit Sunway Hotel Georgetown on Agoda for rates and details. View more amenities here.

Does Sunway Hotel Georgetown have a buffet breakfast?

A breakfast buffet is available at Sunway Hotel Georgetown. View more food and beverage options here.

Does Sunway Hotel Georgetown have a 24 hour front desk?

For your convenience, the Sunway Hotel Georgetown reception is available 24/7. View more amenities here.

Can I get a massage at Sunway Hotel Georgetown?

Massage services are available at Sunway Hotel Georgetown. View more in-house services here.

Does Sunway Hotel Georgetown have free in-room wi-fi?

Wi-fi is offered for free in all rooms at Sunway Hotel Georgetown. View more amenities here.

Does Sunway Hotel Georgetown offer relaxation amenities, like a spa, sauna or steam room?

Facilities for relaxation are available at Sunway Hotel Georgetown. View more amenities here.

Is there room service at Sunway Hotel Georgetown?

Sunway Hotel Georgetown has room service. View more in-house services here.

Does Sunway Hotel Georgetown offer babysitting?

Sunway Hotel Georgetown offers babysitting services for added convenience. View more in-house services here.

Is there currency exchange service at Sunway Hotel Georgetown?

There is no currency exchange on site at Sunway Hotel Georgetown. View more amenities here.

What time is check-in and check-out at Sunway Hotel Georgetown?

Check-in at Sunway Hotel Georgetown starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Sunway Hotel Georgetown to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

How do I get to Sunway Hotel Georgetown?

Getting to Sunway Hotel Georgetown from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 116 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Sunway Hotel Georgetown. If you would like to drive to Sunway Hotel Georgetown, a car park is available both onsite and nearby for use and is free of charge. You can travel around in Penang easily with taxi service provided by the property.

Is breakfast offered at Sunway Hotel Georgetown?

Buffet or " la carte breakfast options are offered at Sunway Hotel Georgetown from 6:30 AM to 10:30 AM. There is an additional charge for adults and children payable at the property, if not included in the room rate.

What are my dining options at Sunway Hotel Georgetown?

Sunway Hotel Georgetown has an in-house restaurant for hungry guests to dine-in. Sun Cafe comes highly recommended by the property. The finest Western cuisine is served at the restaurant. You can choose from an all-you-can-eat buffet, or select signature dishes with the " la carte menu option.

Can special events be hosted at Sunway Hotel Georgetown?

Special events such as weddings may be hosted at Sunway Hotel Georgetown.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Sunway Hotel Georgetown?

On-site venues and convenient event services make Sunway Hotel Georgetown an ideal choice for hosting events such as meetings and conferences. The business venues at Sunway Hotel Georgetown can hold up to 200 people. An extensive range of facilities and services including projector or LED display, Wi-Fi and meeting supplies is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Sunway Hotel Georgetown.
Interested in hosting a business event? Let Sunway Hotel Georgetown know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Sunway Hotel Georgetown?

Sunway Hotel Georgetown is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

Show more questions
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Explore the neighborhood

What people love about Sunway Hotel Georgetown

  • 8.4
    Excellent

    "This hotel is always be my favorite everytime i visit penang."

    Alex

    |

    December 10, 2019

  • 8.4
    Excellent
    Cleanliness

    "Near new lane hawker center, rooms were clean and comfortable"

    Alex

    |

    December 10, 2019

  • 9.2
    Exceptional
    Staff 

    "Great staff who are always carrying a smile and greet you."

    Rongyao

    |

    February 29, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
7.9/10
Review score - United States
8.1/10
Location score
8.6/10
Room size
29 sqm.
Better than
96
%
of Penang properties
Better than
95
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
93
%
of Penang properties
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Overall rating:
7.9
Very good
11,954 reviews
Cleanliness
8.0
Facilities
7.4
Location
8.6
Read all reviews >
What travelers say they love:
For anyone who wish to explore Penang city at your leisure, ...
Daisy from Malaysia
Solo traveler
More about Sunway Hotel Georgetown

More about Sunway Hotel Georgetown

Perfectly positioned in the UNESCO World Heritage site of Georgetown, Sunway Hotel Georgetown has been recognized as one of Tripadvisor's 2020 Travellers’ Choice award-winner for hotels, suitable for business and leisure travelers. This hotel is in the vicinity of popular city attractions such as Penang Time Square and Komtar Complex. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Sunway Hotel Georgetown ensure a pleasant stay for guests. Guests can make use of on-site features like the babysitting service and meeting facilities. The hotel features 250 beautifully appointed guestrooms.

The hotel offers recreational facilities such as a fitness center and outdoor pool to make your stay truly unforgettable. With an ideal location and facilities to match, Sunway Hotel Georgetown hits the spot in many ways. Please enter your preferred dates of stay and submit our online booking form to make a reservation.

Be assured of a safe stay with us, with Sunway Hotel Georgetown's certification in the Clean and Safe Malaysia programme.

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Most talked about facilities

Housekeeping
617 mentions
Food & Dining
598 mentions
Breakfast
583 mentions
Swimming Pool
190 mentions

What they offer

7.6
Very good
Breakfast

"Breakfast are nice, i like it having a vegetarian area, very..."

soo

|

March 4, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Sun Cafe
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sunway Hotel Georgetown from real guests

Overall rating
7.9
Very good
From 11954 reviews
8.6Location
8.0Cleanliness
7.9Room comfort and quality
Agoda Reviews (10664)Booking.com Reviews (1290)
Rating via Agoda7.9
/
10
Cleanliness8.0
Facilities7.4
Location8.6
Room comfort and quality7.9
Service7.8
Value for money7.8
High score for Penang
Rating
9+ Exceptional (1419)
8-9 Excellent (1572)
7-8 Very Good (2742)
6-7 Good (1256)
<6 Below Expectation (982)
Time of the year
Mar - May (2022)
Jun - Aug (2167)
Sep - Nov (2003)
Dec - Feb (1779)
Don't miss out!Users are booking a place in Penang every 1 minutes on Agoda.com
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Show reviews that mention 

Showing 7971 verified guest comments
12345
10.0
Exceptional
Brian from Australia
Couple
Stayed 7 nights in September 2010

Excellent Customer Service”

The Team at Sunway were always helpful..With a smile.
None

Dear Zainal, Warm greetings from KL! It gave my Wife, Brother in law and his Wife a great deal of pleasure reading your e-mail. I have spent the last 40 years of my life in various Management roles and I strongly believe that a great, focused, effective and happy team has a great Leader and I have no doubt that this high level of customer service has resulted in excellent benefits for your organisation. Keep up the good work and please pass on our appreciation once again to your team at the beautiful Sunway in Penang. Regards, Dear Mr De Clase, Warm greetings from Sunway Hotel Georgetown Penang! Thank you very much for taking the time to complete our guest questionnaire during your recent stay with us in Penang. We are delighted to learn that all arrangements and services extended during your stay met up to your expectations. Your very kind comments have in turn been passed on to members of staff concerned who are indeed most appreciative. Such compliments are most welcomed as they do wonders to the morale of our staff. We look forward towards having the honour and pleasure of welcoming you back in the very near future on your next visit to this city. In the meantime, we thank you for thinking Sunway and for your past patronage. Yours sincerely, SUNWAY HOTEL GEORGETOWN PENANG ZAINAL ANUAR General Manager

Reviewed September 28, 2010
9.3
Exceptional
Amber from Australia
Couple
Deluxe King
Stayed 1 night in July 2013

Great location, very clean and modern hotel.”

Clean and comfortable room, good staff, great location.

For a relatively cheap hotel we were very pleasantly surprised with this hotel. Unfortunately our room had a water leak from the ceiling that kept us awake at night, but that was unlucky and when it was bought to the staff's attention they took steps to remedy the leak immediately. Unfortunately it was only a temporary fix and started dripping again in the middle of the night, waking us up but that could also have happened at home so I won't let that affect my rating of Sunway Hotel. Sunway Hotel is in a brilliant location. Please note if you're driving there, the street name has changed and you'll need to put "New Lane" into your GPS, and it's supposed to be on a one way street so you're supposed to drive in from Times Square direction. Free parking is included with your stay, which was nice to know our car was safe. Complimentary breakfast was also included, which was adequate. Nothing overly fancy, the usual baked beans, salad and rice. It's a shame Malaysian hotels never have fresh pastries though. There's pastries available but they taste stale. Still, very minor in the grand scheme of things. Free wifi in the room was brilliant. Made it easy for us to google places to eat and things to see. If you get your hands on a tourist guide to Penang or Georgetown you'll find you can walk to most places from Sunway Hotel. Check in/out was quick and painless. The hotel seems very new and impeccably clean. You can't fault the cleanliness of the hotel. A safe is provided in the room for your personal items. One thing that really stands out apart from the great location, good staff, and clean and modern room is the shower. How awesome is the shower. It's massive and has a huge shower head. It felt like I was showering in a fancy day spa! I didn't want to get out! I can't imagine many people will be disappointed with their stay at Sunway Hotel. I would definitely stay there again if I'm back in Georgetown. Enjoy

Reviewed July 24, 2013
9.0
Exceptional
May from Singapore
Family with teens
Deluxe King
Stayed 3 nights in November 2014

Easy access to most shopping areas and wall art”

Is located at the centre of the city. Easy access to some popular mall like 1st avenue and tumes square. We tried the FOC hop on and hop of bus where the station is just located behind the hotel.

Sunway Hotel is located at the heart of the city. There is a street of foods located exactly outside the hotel but are not open on wed eve. Staff there do not know their places well. They cant advice you much as all of them are malays. It serves good breakfast with lots of varities. Advisable not to take cab as they really charge veey high. We walk to penang lane where u can see and take photos of wall art which is popular over there. Peoples there not so friendly. As it is just a small town, 3D2N is more than enough. From penang international airport to sunway hotel georgetown is about 20 mins and it costs RM44.70 for their registered car which is located outside the airport. Will not consider to go back again in near future as the traffic there is terrible, things not really cheap and becoz u r npt their local- taxis fare is almost fixed there. Times square is a super boring mall with lots of empty units inside. Their road lamp and traffic signs needs more improvement. Be more careful of pickpockets and crossing roads. Famous for their chendol but i think my country serve more tastier and nicer food.

Reviewed November 23, 2014
9.3
Exceptional
Sanchia from Singapore
Business traveler
Deluxe King
Stayed 8 nights in October 2014

Great stay at Sunway!”

Renovated rooms, non-smoking hotel, great location (local food is right outside).

This is a very good hotel. I love everything about it - its central location, the wonderful staff, the hardware (nice rooms), the non-smoking policy, the local food and taxi stand right outside the hotel, the free CAT bus you can catch at Komtar... Sunway Hotel has a non-smoking policy, though in reality there is 1 floor that allows smoking. The management could take the stand of disallowing smoking totally and make Sunway one of the very few hotels in Penang that does not allow indoor smoking. If guests are found to smoke in their rooms, the management should take strict action and insist that the guests abide by the non-smoking policy (or checkout), and verify that the misconduct is not repeated. Sunway has very nice hardware; the rooms are renovated and look new and pleasant. Coupled with a non-smoking policy and enforcement, it should appeal to contemporary travellers. The staff was very friendly, helpful and customer-oriented. I did not find any hotel employee who was lacking in service. For the other reviewers who rated them negatively, I think you need to remember that it takes two hands to clap; if you smile and ask them nicely, they will reciprocate in like manner. I thought their service was excellent. Extra info on the taxi fares - RM45 from the airport if you purchase a coupon from the airport limo counter outside the airport terminal; RM40 to the airport if you just take a taxi outside the hotel. I am a contented customer and will definitely stay at Sunway Hotel again for my next visit to Penang.

Reviewed October 22, 2014
9.7
Exceptional
TEH from Malaysia
Couple
Deluxe King
Stayed 1 night in February 2013

Ideal hotel for travellers in Georgetown”

Great location for food, shopping and sightseeing

we resides in mainland of penang and travel quite frequent to penang island. during the recent cny 2013 holiday, we attended a function in penang island that ended quite late in the night so we decided to stay overnight in penang island. after searching through agoda website looking for most attactive and reasonable offer, most convenient location, we selected sunway hotel georgetown. although the hotel is currently under renovation, we feel nothing discomfort, room's clean, service of staff is excellent, nice and comfortable... plenty of local hawker food and shopping centre around the hotel of which all within walking distance..great choice of hotel in georgetown!

Reviewed February 19, 2013
9.0
Exceptional
Adrian from Singapore
Couple
Deluxe King
Stayed 3 nights in February 2014

Awesome Stay in Penang”

Convinient, Great value for money, Comfortable

Booked 3 nights with Sunway as a surprise trip for my girlfriend's birthday. Let's put it this way, Sunway is the ONLY hotel you should be staying when in Penang (unless you are coming to Penang for the beaches, then it's a totally different story). Penang is well known for being an artistic city and great local food. Sunway will give you WALKING access to almost all the great local food that you should try. 8mins walk to the famous Chendol and Penang Laksa, 5mins walk to the famous fried kuay teow, and what else, all the other great local street food are just outside the hotel! It's also walking distance to Peragin Mall and 1st Avenue(these 2 shopping malls are probably the only 2 shopping mall worth going to in Penang. They are pretty good.) Taking a cab to Armenian Street for the street art, and gurney drive is simple as there is a taxi stand filled with taxis just outside the hotel! Trying to flag a cab in Penang without a taxi stand can be a problem as their taxis are known to just wait at taxi stands. The hotel is equipped with a pool and a pretty good gym. If you're going to Penang for a relaxing trip, Sunway is the hotel to go for! I might have missed out some stuffs but both my Girlfriend and myself feel that the trip was so awesome cause we didn't have to waste time traveling in taxis or finding the way. They are all so near! Btw, they have pretty good wifi too! Will definitely be back when I'm going to Penang again in the near future!

Reviewed February 15, 2014
8.7
Excellent
Hui from Singapore
Family with teens
Deluxe King
Stayed 3 nights in May 2014

relaxing and comfortable stay in hotel”

cleanliness, comfortability, accessible to local food street

It was a great stay at Sunway Hotel Georgetown. Staff able to fulfill request of ours during stay and the rooms were tidied up daily. However, the swimming pool is small, seems to accommodate kids to swim rather than adults. Food street and famous snack shops were just around the corner so there is no lack of food. However, shopping might be disappointing even though Penang Times Square is just across the road but there were hardly shops opening in the mall. Mostly were restaurants which were opened. Komtar and Praglin mall were of walking distance from hotel probably 10 min walk. Taxi stand is just opposite the hotel so cabs are always available for your travel.Overall, Sunway hotel georgetown is a well located hotel in the central and will recommend for stay to others.

Reviewed May 28, 2014
8.7
Excellent
Alan from Australia
Couple
Stayed 2 nights in July 2009

Sunway Hotel Georgetown Penang”

Great location, on same street as hawkers at night and just around the corner from great Nasi Kandar Safa. Comfortable beds and great staff

Sunway Hotel Georgetown Penang is a great hotel for any budget. Great location, close to Komtar and other shops. On the same street as hawkers market at night with great satay and char kwae teow at very reasonable prices. The hotel is clean and the rooms are great: good size, comfortable beds and all the amenities, including wifi internet. The staff are very friendly and helpful with any problem that you may have and fix things very quickly. There are always taxis outside the hotel and they offer good rates to anywhere in Penang. I would highly recommend this hotel to anyone wanting a comfortable and easy stay in Penang.

Reviewed July 23, 2009
8.7
Excellent
Muhammad from Malaysia
Group
Deluxe King
Stayed 4 nights in October 2012

A Nice Stay”

An easy walk to the food stalls / coffee-shops and shopping malls like Times Square, First Avenue / Komtar and Prangin Mall

I am not a big fan of the Sunway group but decided on the hotel because of its location in the heart of Georgetown and because it has a private covered carpark. Also liked the look of the newly refurbished super deluxe rooms in pictures. Was a bit worried after reading the mixed reviews. Thankfully, getting a super deluxe room on the 5th floor for 4 nights was the right choice. Our room, which had a view of Kek Lok Si and Penang Hill in the distance, was as good as it looked online. Stylish, clean and modern, it just lacked pictures on the walls. The strong water pressure and constant hot water at the shower were excellent. Hardly heard the drilling / renovation works. The only time we were bothered by the renovation was on the day we were checking out - they were working on the lift lobby on the ground floor and it was awkward when getting in and out of the lifts. Buffet breakfast in the function rooms on the lower ground floor was nice enough. Liked the Indian bread and curry, Chinese porridge, nasi lemak and bread+butter pudding. The food was tasty but could perhaps do with more changes each morning. A few of the waiting-staff were really friendly and enjoyed talking with the guests. Although we had a car, it was an easy walk to the food stalls / coffee-shops and shopping malls like Times Square, First Avenue / Komtar and Prangin Mall. Wondered at first what the colonial-style building next door was, we found out later that it houses the Penang state art gallery.

Reviewed November 11, 2012
9.6
Exceptional
Ridwan from Singapore
Couple
Deluxe King
Stayed 3 nights in November 2018

Awesome Location In the Centre of Penang”

Got a great deal for the deluxe king room at Sunway Hotel Georgetown for 3 nights. A grab ride (RM25-28) from the airport to the hotel would take approximately 35-40mins depending on traffic conditions. Upon arrival check in was a Breeze and staff were generally very friendly. The room was adequate in size, toilets were pretty clean, beds felt comfortable to rest in. One thing that could be improved would be the smell of the room. As I entered, there’s a slight stale stench either coming from the carpeted floor or the air condition vents. But it certainly did not interrupt my stay. I did not try the breakfast but there was a special offer going on if you purchase the meal ticket direct from the lobby reception.

Reviewed November 28, 2018

Dear Ridwan, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We appreciate such beneficial comments and constructive feedback from our guests. Please be informed that your comment on our room has been duly noted and highlighted to the relevant department. Rest assured that steps will be initiated for necessary improvement as our guests' comfort remains our top priority. Nevertheless, your kind compliments on our staff are most appreciated and rest assured that they will be shared to serve as their encouragement to continue with good works. We are also glad that you found our room comfortable for your stay. We hope you enjoyed your overall stay with us and had a memorable trip to Penang. We are most grateful for your patronage to our hotel and look forward to welcoming you back with us in the not too distant future. Regards, The Management

Responded November 29, 2018
Sunway Hotel Georgetown
9.7
Exceptional
LEE from Malaysia
Group
Deluxe King
Stayed 1 night in October 2012

Great Location & Clean Room”

New Renovation

i'm staying in super deluxe room & the room is just after renovation if i'm not mistake & the room toilet is clean and big! the whole building is still under renovation but it's still comfortable to me! the hotel outlook is look abit old but in the room i will rate it for 5 star. anyway, sunway hotel georgetown everything is just good, staff is friendly, wifi strong, clean, food stall is just 1 minute walk, and the point is really clean and new! had a very good night with they room! will stay in again if i'm visit to penang!

Reviewed November 06, 2012
9.7
Exceptional
Janet from United Kingdom
Family with young children
Stayed 2 nights in December 2009

Great views, in the heart of”

Great location near the old heart of the town, with friendly and professional staff.
The food in the lobby restaurant was tasty at lunchtime, but the choice was rather limited and western-oriented.

The Sunway Hotel, though itself a modern building lacking in character, is a great place from which to dive into the heritage and streetlife of Georgetown. From the front rooms you have a great view over the city and bay, and from the swimming pool and the back rooms to Penang Hill. But the best feature is that you can easily walk into the World Heritage area for a day's sightseeing or people-watching. In the evening the street outside is buzzing with local food stalls and cafes which offer a real flavour of Penang.

Reviewed December 08, 2009
9.7
Exceptional
BICHUN from Singapore
Group
Deluxe King
Stayed 2 nights in April 2014

New, Clean, Friendly Staff, Wide Variety of Food ”

Friendly staff, Fast check-in and checkout, comfortable room

The stay is pretty awesome. I have a very smooth check-in and check-out process. I didn't get the breakfast package but the food available outside the hotel was fantastic even till late night. The massage centre right opposite the hotel is good. It is value for money and the environment is clean. The hotel is centrally located where you go everywhere is so near. If I were to go back to Penang, I will definitely book Sunway Hotel Georgetown.

Reviewed May 05, 2014
10.0
Exceptional
Quinnie from Malaysia
Couple
Deluxe King
Stayed 4 nights in April 2014

Comfortable, convenient, pleasant”

convenient, big beds, clean

the location was a huge plus point. local delicacies were just round the corner. the room's spacious, clean and the bed's comfortable. though wifi was provided, the speed is really really slow so that could be improved on. we also rented a car from the concierge to drive around which was hassle free (just remember to bring your driving license with you). i'll definitely head back to Sunway hotel georgetown if we were to head to penang again.

Reviewed April 29, 2014
10.0
Exceptional
Thinakaran from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in December 2014

very good service.****”

Everything is good about this hotel. Near to shopping center and Walking distance. Breakfast at the Fuzion has wide spread of variety. Staffs were polite and friendly. Happy with the sunway hotel.

We stayed in Sunway Hotel in Georgetown and loved the convenience and location of it to all the local coffee shops. Easy walking distance to most places. If you are visiting Penang for a food trip, this is the place to stay. New Lane transform into a street food court at night as well. Staff were nice and friendly as well. Would recommend it to anyone doing a layover in Georgetown.

Reviewed December 10, 2014
9.3
Exceptional
Sandy from United States
Solo traveler
Stayed 2 nights in August 2013

Great Location. Excellent value for money!”

Newly renovated club rooms. Excellent club lounge breakfast. Very courteous and attentive staff.

For the Deluxe Club room, you get quite the value for your money. The deluxe room was recently renovated, clean and comfortable. The club lounge breakfast was very good with a good selection of warm and cold dishes and even an omelette stand. The housekeeping staff and the club lounge staff are very friendly and attentive. I'm accustomed to staying in 5 star hotels, so the Sunway Georgetown really impressed me as they are a 3-1/2 to 4 star property. Although they do not have the wide selection of restaurants that most 5 star hotels have, they certainly made up for it with the effort of the staff to make you feel comfortable. All the staff, from the reception and concierge, to the housekeeping and club lounge staff were very obviously making a concerted effort to attend to the hotel guests. I found the staff very polite, efficient and helpful. I would recommend this hotel to anyone who wants to spend time in the Georgetown area.

Reviewed August 26, 2013
9.2
Exceptional
FIONA from Singapore
Couple
Deluxe King
Stayed 2 nights in October 2016

Excellent”

I was there for 2 nights, as soon as I check-in to the hotel. I was packing out my stuff, there received phone call from the staff if everything is ok in the room. Very thoughful, and very cozy room. Will definitely recommend to my friends if they are going to penang. It is very convenient to the local food street which open from 2pm to late. Thank you, Sunway Hotel Georgetown!

Reviewed October 31, 2016
8.7
Excellent
paul from Australia
Solo traveler
Deluxe King
Stayed 4 nights in February 2014

Four day stay in Penang”

Comfort, staff, location for shopping

The Sunway is very close to the major Georgetown shopping malls of Penang. A very pleasant hotel for a few days and I would stay there again in preference to the other hotels I visited during my short stay in the city. The staff are lovely to a fault and in every section of the hotel. There are heaps of taxis available and a string of eating establishments just outside the hotel entrance ranging from bakso trolleys to local restaurants. This is a great hotel to stretch your legs and wander off into the older Chinese/Malayan sections of Georgetown but not necessarily for the major cultural tourist attractions.

Reviewed February 22, 2014
9.7
Exceptional
Sharon from Malaysia
Business traveler
Deluxe King
Stayed 1 night in May 2013

Newly refurnished”

close to hawker, clean, convenient

We had a very pleasant stay at the newly renovated Sunway Hotel Georgetown. The hotel now looks more modern and bright. Rooms are comfortable and clean. And right outside the hotel you can find some of the best hawker food in Penang. The only complain would be the morning breakfast where the choice is very limited.

Reviewed May 21, 2013
9.3
Exceptional
Kok from Malaysia
Couple
Deluxe King
Stayed 2 nights in July 2014

Will be back!”

Excellent service. Strategic location. Comfortable room.

Main reason we chose to stay in Sunway Hotel in our 3D2N trip in Penang was due to its strategic location. Shopping malls, McDonald, New Lane Hawker Stalls, local restaurants & shops are just within short walking distance. Short driving distance to most attractions. Room is spacious and comfortable. Good sound proofing. Secured indoor parking at Level 1 & 2. A small swimming pool, outdoor jacuzzi, and a gym is available at Level 3. But what makes us to return to this hotel should we travel to Penang again is the quality of the services that were presented by the hotel staffs. Hotel staffs were very friendly, attentive, and helpful. Fast check-in and check-out. Strongly recommended.

Reviewed July 22, 2014
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Sunway Hotel Georgetown
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  • Excellent location
  • Armenian Street
  • Komtar Bus Terminal is within 0.52 km
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