Sunway Hotel Phnom Penh
Sunway Hotel Phnom Penh
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9.6
Exceptional

"Staff were perfect and always helpful."

Melvin

|

March 16, 2018

Deluxe With Breakfast Sunway Hotel Phnom Penh
Deluxe With Breakfast
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Lobby Sunway Hotel Phnom Penh
Lobby
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Interior view Sunway Hotel Phnom Penh
Interior view
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Interior view Sunway Hotel Phnom Penh
Interior view
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See map Sunway Hotel Phnom Penh
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Excellent
Location
8.1
See all 6 photos Sunway Hotel Phnom Penh
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What guests are saying:
The restaurant is very good and all services work well.
Gail from United Kingdom
Couple
The breakfast buffet is great !!
WAYNE from United States
Solo traveler
An excellent hotel with staff service deserving a special mention - they were all fabulous and consistently went out of their way to be friendly and do things for you. The bar is well worth a couple of hours if only to chat with the bar staff.
Phil from Australia
Business traveler
the staff were extremely kind and gentle
Andrea from Philippines
Group
we stayed at this hotel for only one night, but really enjoyed it and for a small fee was able to extend our checkout to 6 pm. great room and, after two weeks of rock hard beds, it was the best bed we slept in in asia
Clint from United States
Couple
The flagship brand of the Sunway International Hotels & Resorts. Engaging guests with warm intuitive service, authenticity and personal-personalised attention at every opportunity, along with crisp, prompt and efficient service, creating Memorable Experiences.
ORATAI from Thailand
Couple
Great hotel, with exceptionally friendly & capable staff
David from New Zealand
Solo traveler
Close withmarket
Mohd from Malaysia
Business traveler

Sunway Hotel Phnom Penh

Excellent location
- Inside city center
- What's nearby?
Very good
From 413 reviewsSee what guests said
7.8
/
10
Excellent service
8.1
Recommended by 83% of guests
Value for money7.5
Distance to city center0.2 km
Location rating8.1
Nearest airportPhnom Penh International Airport (PNH)
Distance to airport8.3 km
  • 790 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Executive Suite
Executive Suite
...
  • Room size: 69 m²/743 ft²
  • Garden view
  • 1 double bed
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Deluxe Balcony With Breakfast
Deluxe Balcony With Breakfast
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Deluxe With Breakfast
Deluxe With Breakfast
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds and 1 double ...
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Double Or Twin Deluxe With Balcony
Double Or Twin Deluxe With Balcony
...
  • Room size: 54 m²/581 ft²
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 31 m²/334 ft²
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Deluxe Balcony - Advance Purchase Promo
Deluxe Balcony - Advance Purchase Promo
...
  • Balcony/terrace
  • Non-smoking
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DELUXE ROOM.
DELUXE ROOM.
...
  • Shower
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Twin room - De Luxe
Twin room - De Luxe
...
  • Bathtub
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DELUXE BALCONY.
DELUXE BALCONY.
...
  • Shower
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Double room - De Luxe
Double room - De Luxe
...
  • Bathtub
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Have a question for Sunway Hotel Phnom Penh?

What people love about the property

  • 7.6
    Very good

    "Staffs are very helpful and polite"

    Willie

    |

    March 11, 2018

  • 6.4
    Good

    "The room was big and the breakfast was nice."

    Ka T.

    |

    June 15, 2017

  • 9.2
    Exceptional

    "Excellent staff"

    Giuseppe G.

    |

    February 10, 2016

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More about Sunway Hotel Phnom Penh

More about Sunway Hotel Phnom Penh

9.2
Exceptional

"Great hotel, with exceptionally friendly & capable staff"

David

|

November 2, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

6.8
Good

"Clean, pleasant hotel with friendly staff"

WENSHENG

|

November 2, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (413)Booking.com Reviews (99)
7.8
/
10
Cleanliness7.9
Facilities7.1
Location8.1
Room comfort and quality7.9
Service8.1
Value for money7.5
Provided by verified guests of Agoda
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All guests (413)
All room types

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Showing 319 verified guest comments
12345
10.0
Exceptional
RUPERTO from Thailand
Business traveler
Deluxe With Breakfast
Stayed 2 nights in December 2018
BACK AGAIN!”
The rooms are big and the breakfast is always to my liking with so many choices! I've been coming back since 2009 and will keep coming back. So close to many places and if it's raining and you want to stay in, it's very comfortable! All the staff are friendly and knowledgeable.
Reviewed January 14, 2019
Dear Ruperto, We really appreciate for your review our hotel with a very positive comment. Thank you very much for being our loyalty guest and keep coming to experience with our hotel. We truly hope you did enjoy and had a good time with our hotel during your trip in Phnom Penh. We look forwards to welcoming you for your next coming trip to Phnom Penh. Best regards, The Management
Responded January 15, 2019
Sunway Hotel Phnom Penh
9.2
Exceptional
Samad from Malaysia
Couple
Deluxe With Breakfast
Stayed 3 nights in November 2018
Exceptional”
We enjoyed our stay at the hotel. It was clean and the staff were very helpful. It is also conveniently located within walking distance to the night market and to the river where we could find many good restaurants. We also took the 3-wheeled tuk tuk which were always available in front of the hotel, when we were too lazy to walk.
Reviewed November 17, 2018
Dear Samad, Thank you very much for choosing our hotel to experience for your current trip in Phnom Penh. We appreciate for your kindly review us with very positive feedback. We glad to hear that you did enjoy your staying with us. We truly hope to see you again for your next coming trip to Phnom Penh. Best regards, The Management
Responded November 20, 2018
Sunway Hotel Phnom Penh
8.4
Excellent
tan from Malaysia
Couple
Deluxe With Breakfast
Stayed 3 nights in January 2019
Excellent”
Staff members helpful and approachable
Reviewed January 13, 2019
Dear Mr. Tan, Thank you very much for choosing our hotel to experience. We really appreciate for your review and feedback. We were happy to know that you did satisfy our hotel service. We hope you have enjoyed your staying with us. We look forwards to seeing you again soon. Best regards, The Management
Responded January 15, 2019
Sunway Hotel Phnom Penh
8.4
Excellent
Cheng from Malaysia
Business traveler
Deluxe With Breakfast
Stayed 1 night in July 2018
Good enough for business stay ”
Has everything in hotel, great service given by the hotel, due to late flight during check out day, I was given late check out which make me very very comfortable before going to airport. Enjoy the massage and steam bath. Less convenient, no restaurant available nearby, need to walk more than 200m for convenient shop. Dinner in hotel.
Reviewed July 18, 2018
Dear Mr. Cheng, Thank you and appreciate for your kindly feedback. We were glad to hear that you did enjoy your staying as well as our massage service. We look forwards to seeing you again soon. Best regards, The Management
Responded July 19, 2018
Sunway Hotel Phnom Penh
9.6
Exceptional
MELVIN from Singapore
Business traveler
Deluxe With Breakfast
Stayed 2 nights in March 2018
Great Home away from home”
Stayed at most hotels in the City and feel that Sunway delivers value for money and an old-fashioned homely charm. Staff were perfect and always helpful. Massage service was also very good value. Food was a little expensive for dinner given that this is Cambodia. Overall another extremely satisfied stay.
Reviewed March 16, 2018
Dear Melvin, Thank you very much for your time to express your comment and review our hotel. We're so glad that you enjoyed staying with us. We look forwards to welcoming you back to Sunway Hotel Phnom Penh soon. Best regards The Management
Responded March 23, 2018
Sunway Hotel Phnom Penh
10.0
Exceptional
Nur from Malaysia
Business traveler
Deluxe With Breakfast
Stayed 3 nights in September 2018
Superbly clean room. ”
The room is very clean..The staffs are all very friendly and always be there when I needed an assistance.. The hotel’s location is very strategic, right at the centre. Thus, easy to go anywhere by tuk tuk.
Reviewed September 30, 2018
Dear Mr. Zaidi, We appreciate for your reviewed with a very positive comment. We aspire to always provide the best possible service and experiences to our guests; and their satisfaction and smile is our reward. We are looking forwards to welcoming you back for your next coming trip. Kind regards, The Management
Responded October 02, 2018
Sunway Hotel Phnom Penh
8.0
Excellent
Cheng from Singapore
Business traveler
Deluxe With Breakfast
Stayed 2 nights in June 2014
Nice hotel in Phnom Penh.”
Location, clean room and bathroom.
First time staying here and first time to Phnom Penh. Good shower pressure. Good location. Easy for drop-off and pick-up. Adequate breakfast. Good internet and free. Room and bathroom are clean. Bed is comfortable and room is of fair size. Prices of the room is reasonable. Will stay here again. Keep up the good housekeeping.
Reviewed July 06, 2014
8.0
Excellent
NOR from Malaysia
Business traveler
Deluxe With Breakfast
Stayed 4 nights in April 2014
Excellent place to stay in Phnom penh”
Location, Food, Staff
I go off in the morning and come back late evening. The room is a welcome sanctuary after hours of conferencing and sight seeing. The food is good and you can walk to nearby historical locations. A good place to rest and relax but the heat outside is unbearable.
Reviewed April 15, 2014
9.0
Exceptional
Tsz from Hong Kong
Group
Deluxe With Breakfast
Stayed 1 night in December 2012
The room is spacious and the breakfast is good”
The staff are very friendly and polite
Staff are nice. Breakfast is good and the room is spacious. The only downside is it charged USD$5 per day for internet access. But the price is still reasonable. Also, there is free wifi available at lobby and restaurant.
Reviewed December 18, 2012
9.0
Exceptional
Marcus from Malaysia
Business traveler
Deluxe Balcony With Breakfast
Stayed 2 nights in April 2012
Well furnished hotel with great service ”
Good Food and Prompt Service
this hotel is located opposite from the american embassy and is also next to a public park. it is not too far from the city center ot airport but it is tucked into a peaceful and quiet area of town. there are 5 floors to the hotel and 2nd floors have balcony. great room if you sometimes want to enjoy the sun with your cup of coffee and cigarette. rooms are clean and pillows are comfortable. staff speak english very well and the nights are quiet except when there is a function at the ballroom which they will end at 11pm. if you want to avoid this noise, stay on the 4tht or 5th floors.
Reviewed April 08, 2012
9.0
Exceptional
VICTOR from Malaysia
Business traveler
Deluxe With Breakfast
Stayed 5 nights in October 2011
Courteous service with smile”
Cleanliness and service
Was given the top floor corner unit with a garden view. Room was clean and had 2 beds (king and super single). Lighting was adequate for me to work on my laptop. Breakfast was good with different variety daily. Provided complimentary gym and small sauna, steam room and jacuzzi. Lots of tuk-tuk to travel around. No restaurants near the hotel besides the ones in the hotel. Had to travel by tuk-tuk to riverside with lots of restaurants and massage service.
Reviewed October 29, 2011
8.0
Excellent
Linda from Singapore
Business traveler
Deluxe With Breakfast
Stayed 2 nights in October 2011
wonderful experience”
attentive staff & comfy bed
this is my first trip to cambodia.. i had a wonderful stay at sunway hotel. staff are very attentive and very helpful.. rooms are big and bed are comfy... super highspeed internet ! no complaints on this hotel..
Reviewed October 11, 2011
10.0
Exceptional
Paparpinvaree from Thailand
Business traveler
Deluxe With Breakfast
Stayed 2 nights in September 2011
Fantastic value for money”
Clean and comfortable
the hotelnwas one of the most comfortable i have ever stayed in, for that price! everything worked well, from the shower to the bed, everything! food in the hotel was also surprisingly good. you can find khmer delicacies, regional dishes and western cuisine, all cooked expertly. and the staff? absolutely fantastic! they were most helpful and eager to please.
Reviewed September 07, 2011
8.3
Excellent
Sheryl from United States
Business traveler
Stayed 2 nights in January 2010
Sunway Hotel Phnom Penh”
Staff very pleasant and efficient, good service and nice atmosphere Large substantial buffet breakfast included in room rate. Rooms come with refrigerator, electric pot for brewing tea/coffee and complimebntary tea and coffee supply
No swimming pool -- didn't matter to me but migth be an issue for some.
This is a very nice hotel that has long been popular with development professionals and families. It is located directly across from the US Embassy and is an easy walk to Wat Phnom. On the same street as the Le Royal Hotel but is less expensive and has a more relaxed/less pretentious atmosphere while still providing a good standard of accomodation. Rooms are fine, with all usual amentities inc regular resupply of complimentary tea and coffee (has electric pot to heat water), refrigerator, hair dryer etc. The room rate includes a buffet breakfast which is quite substantial. All in all it is excellent value for the money. The nicest thing about it is the general atmosphere. The staff, in addition to being very pleasant and efficient, seem genuinely happy working there. There is a zero tolerance policy for sex tourism making this a comfortable environment for families and single women. No swimming pool, but does have a fitness center and spa in the basement.
Reviewed January 10, 2010
8.3
Excellent
Philip from United States
Business traveler
Stayed 1 night in February 2009
Standard Nice Hotel”
Good location, easy to get around from there -- centrally located near Wat Phnom. Room nice and clean, good patio.
The Sunway is your classic business traveler hotel, centrally located, right across the street from US Embassy and near to everything, staff are friendly and professional, meetings room are good but nothing special. It is a standard 4 star hotel in all aspects. Comfortable, if you want to spend the money for it -- there are other places in Phnom Penh equally comfortable in PP for less, but for a short business trip, where your employer is paying, this is fine.
Reviewed March 07, 2009
9.3
Exceptional
Kurt from United States
Solo traveler
Stayed 2 nights in October 2008
Staying at the Sunway”
The front view from the hotel is stunning whatever floor you are on. You can see the entire city as well as a bird's eye view of the US Embassy compound.
Standard rooms are a bit spartan in their furnishings with only 2 chairs per room.
The Sunway is a very attractive hotel in an ideal location, especially if you need to do have any contact with the US Embassy or USAID. The hotel is also close to UNICEF and a short distance from the river and north bridge leading out of the city. The hotel is right next to Wat Phnom, which is an historical land mark and the site where the city was founded, hence the name Phnom Penh. Dining at the main dining room is excellent albeit a bit on the expensive side ($21 for the evening buffet). Happy hour features a second drink free between 5 and 7 PM. Wireless Internet access was reasonable and very fast. Rates are a bit high at this hotel but still well within reason for a 4-star hotel.
Reviewed November 07, 2008
8.4
Excellent
Carl from United States
Solo traveler
Deluxe With Breakfast
Stayed 1 night in June 2018
Two Nights in Phnom Penh”
Sunway Hotel features a professional staff, excellent breakfast, a fine dinner with staff being friendly and very helpful. This was my second stay in as many years and I recommend it highly. Carl M Valenti.
Reviewed June 07, 2018
Dear Carl, It was our pleasure to hear that you did enjoy your staying with us. We appreciate for your kindly reviewed and gave us your positive comment on our service. We look forwards to seeing you again soon. Best regards, The Management
Responded June 08, 2018
Sunway Hotel Phnom Penh
10.0
Exceptional
GERARDO from Singapore
Family with young children
Deluxe With Breakfast
Stayed 2 nights in May 2018
Clean, spacious, friendly staff, good cold/hot water supply, excellent chef, convenient location”
There are many positive things to say but design of the interiors could be modernised. Nevertheless, I'm overall happy with the hotel. Walking distance to some tourist attractions. Accessible to tuk tuks and taxis. I would definitely go back and recommend this hotel.
Reviewed May 27, 2018
Dear Gerardo, Thanks for your kindly reviewed us. We appreciate for your recommended our hotel property. We look forwards to seeing you again soon. Best regards, The Managament
Responded May 28, 2018
Sunway Hotel Phnom Penh
2.0
Vincent from France
Business traveler
Deluxe With Breakfast
Stayed 3 nights in April 2018
Worse hotel in Phnom Penh”
I’m coming to Cambodia every month for my work and I try to stay in different hotels. I have to say that Sunday was the worse experience of my life. I’ve never been treated like that before. The staff is incredibly rude, they don’t compromise on anything. I strongly NOT recommend this hotel
Reviewed April 30, 2018
Dear Mr. Crouzet, Thank you very much for stayed with us at Sunway Hotel Phnom Penh. We appreciated for your comment, it is important for us to improve our service. We do apologize for any inconvenience cause you during your staying with us. We have investigated the issue that you experienced. However, we would like to inform you that the hotel check in policy is required guest to do pre payment or deposit with full length of stay to cover on accommodation and plus amount to guarantee for miscellaneous charge per night upon check in. We truly hope you understand the hotel check in policy that may apply for all hotels. We look forward to welcoming you back to Sunway Hotel Phnom Penh. Best regards, The Management
Responded May 03, 2018
Sunway Hotel Phnom Penh
10.0
Exceptional
Gail from United Kingdom
Couple
Deluxe With Breakfast
Stayed 2 nights in February 2018
Great hospitality and well equipped room”
This was the first hotel we’ve come across in Indo-China which offers shelves/drawers as well as hanging space - something we take for granted at any hotel in the west. Although there is no pool it offers excellent spa services. The restaurant is very good and all services work well. Special gthanks to Ms Khang who made all our arrangements effortlessly
Reviewed February 25, 2018
Thank you for your generous remarks for our services and F&B. We are glad that you have liked your stay and we hope to see you again in the near future. Many thanks. From the Management of Sunway Hotel Phnom Penh
Responded March 04, 2018
Sunway Hotel Phnom Penh
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  • Excellent location
  • Wat Phnom
  • Phnom Penh Railway Station is within 0.79 km