Sunway Hotel Seberang Jaya
Free Wi-Fi
2018

Sunway Hotel Seberang Jaya

No.11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Penang, Malaysia, 13700
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Deluxe  Sunway Hotel Seberang Jaya
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     Sunway Hotel Seberang Jaya

    Sunway Hotel Seberang Jaya Reviews

    8.1
    Excellent
    /10
    (4381 reviews)See what guests said
    7.2
    Very good

    "All are good and excellent except for car park."

    Erwin

    -

    December 13, 2018

    8.4
    Excellent cleanliness
    Recommended by 96% of guests

    Things you’ll love about Sunway Hotel Seberang Jaya

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular
    Nearby
  • Penang Peranakan Mansion6.94 km
  • Khoo Kongsi7.2 km
  • Penang Bridge7.38 km
  • The Camera Museum7.52 km
  • Gurney Drive9.97 km
  • Gurney Plaza10.96 km
  • Penang Hill13.01 km
  • Kek Lok Si Temple13.88 km
  • Penang National Park20.53 km
  • Escape Adventureplay Theme Park21.22 km
  • This property is in high demand!

    Booked 26 times since yesterday

    Value for money8.1
    Distance to city center29. Km
    Location rating8.1
    Nearest airportPenang International Airport (PEN)
    Distance to airport18.6 km

    Rooms available at Sunway Hotel Seberang Jaya

    8.1
    Excellent
    Room comfort & quality
    Club
    Club
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Super - King
    Deluxe Super - King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Single Use Premier
    Double Single Use Premier
    ...
      Enter dates to see prices
      Double Single Use Deluxe
      Double Single Use Deluxe
      ...
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        Double Single Use Club
        Double Single Use Club
        ...
          Enter dates to see prices
          Club King Bed Room(Super)
          Club King Bed Room(Super)
          ...
          • Shower
          Enter dates to see prices
          Have a question for Sunway Hotel Seberang Jaya?

          What people love about Sunway Hotel Seberang Jaya

          • 9.2
            Exceptional
            Cleanliness

            "Clean room."

            Muhd

            |

            January 14, 2019

          • 10.0
            Exceptional
            Cleanliness

            "The room are clean and spacious."

            Martina

            |

            January 14, 2019

          • 8.8
            Excellent

            "This hotel provides good room facilities with reasonable price."

            NAWWAL

            |

            September 30, 2018

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          More about Sunway Hotel Seberang Jaya

          More about Sunway Hotel Seberang Jaya

          9.6
          Exceptional

          "The hotel is very close to a lot of eateries within walking..."

          Wai Y.

          |

          January 12, 2019

          An overview

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          What they offer

          8.0
          Very good

          "Appreciated for the free upgrade!"

          Lene

          |

          January 4, 2019

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Sunway Hotel Seberang Jaya from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (4381)Booking.com Reviews (1660)
          8.1
          /
          10
          Cleanliness8.4
          Facilities7.7
          Location8.1
          Room comfort and quality8.1
          Service8.2
          Value for money8.1
          All languages
          All guests (4381)
          All room types

          Show reviews that mention 

          Showing 2157 verified guest comments
          12345
          8.8
          Excellent
          jessie from Malaysia
          Couple
          Deluxe
          Stayed 1 night in December 2018

          Ok ”

          A little bit pricy , the room is clean and comfortable

          Reviewed May 21, 2019

          Dear jessie, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 23, 2019
          Sunway Hotel Seberang Jaya
          8.0
          Excellent
          Jiin from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in May 2019

          Limited parking lot”

          Everything were good except the parking lot is limited. Good stay at the hotel & i will definitely be back again

          Reviewed May 21, 2019

          Dear Jiin, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. Please accept our sincere empathy for your experience during your recent stay with us. Kindly be informed that the Management of the hotel is committed to making our guests feel at home, by taking the initiative to engage valet services in order to provide guests with convenience in view of the limited parking space due to the construction of Sunway Medical Centre, which aims to serve the local community better. We hope the service provides better security, and has reduced the inconveniences of guests who might need to look for other available parking spaces around the hotel. We hope this single experience does not mar your overall impression towards our hotel. Nevertheless, we are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind regards, The Management

          Responded May 21, 2019
          Sunway Hotel Seberang Jaya
          8.8
          Excellent
          Vithya from Malaysia
          Couple
          Deluxe
          Stayed 2 nights in April 2019

          Sunway Hotel, Value for money!”

          I got a room near to the lift, hence there were some noise heard when people go in and out from the lift/ waiting for the lift. Next time, I will not stay near to the lift. Just a small suggestion, they should change the fragrance at the lobby area and lift. It has a weird kind of strong smell which is not good. Even children can smell that and telling they got a headache. Hope the management can consider to change it to a more relaxing, nice /pleasant fragrance which will suits everyone. Other than that everything seems to be good. Thanks!

          Reviewed May 05, 2019

          Dear Vithya, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. Please accept our sincere empathy for your experience during your recent stay with us. Please be informed that your feedback on our fragrance have been duly noted and highlighted to the Management for their attention as our guests' comfort remains our top priority. Your suggestion on our fragrance at the lobby is also very much appreciated and will be submitted to our Management for their consideration. We hope this single experience does not mar your overall impression towards our hotel. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 06, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Vina from Malaysia
          Family with teens
          Deluxe
          Stayed 2 nights in April 2019

          Great Hospitality”

          I've stayed at this hotel many times and continue to be loyal because of their 5 star hospitality. The staff were friendly and would try their best to meet my needs. I requested for interconnecting rooms since I booked 2 rooms and they were kind enough to even upgrade my room. The hotel is located close to eateries, supermarket and shopping mall which are all within walking distance. It is also close to Penang bridge which makes it easier to visit Penang anytime by car. DEFINITELY RECOMMENDED for a leisure or business stay. Keep up the good work, Sunway!

          Reviewed April 18, 2019

          Dear Vina, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our services and hotel's location are up to your needs. Indeed, our hotel is ideally located to many food and shopping options. Nevertheless, we are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind regards, The Management

          Responded April 19, 2019
          Sunway Hotel Seberang Jaya
          8.4
          Excellent
          Jennifer from Malaysia
          Business traveler
          Deluxe
          Stayed 2 nights in March 2019

          Good value for hotel but parking is a problem”

          For the price, the hotel offers a clean and comfortable spacious room. It's newly renovated as well compared to how it was a number of years ago. But parking is very limited. We have to either use valet or wait for people to get their cars out. If not you may have to park outside.

          Reviewed March 15, 2019

          Dear Jennifer, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our room is up to your expectations as our hotel has recently gone through an extensive renovation in 2014. With reference to your comment on the hotel parking space, please be informed that the Management of the hotel is committed to making our guests feel at home, by taking the initiative to engage valet services in order to provide guests with convenience in view of the limited parking space due to the construction of Sunway Medical Centre, which aims to serve the local community better. We hope the service provides better security, and has reduced the inconveniences of guests who might need to look for other available parking spaces around the hotel. Nevertheless, we are most grateful for your patronage to our hotel, and we look forward to welcoming you with us in the near future. Kind Regards, The Management

          Responded March 15, 2019
          Sunway Hotel Seberang Jaya
          8.8
          Excellent
          Amirul from Malaysia
          Business traveler
          Premier
          Stayed 1 night in March 2019

          Limited parking space”

          Everything is good. The room, the buffet spread, the function room, all is great. I came back to the hotel at 12am, but there is no empty parking space available. The valet guy offered to park outside of the compound 😬

          Reviewed March 08, 2019

          Dear Amirul, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. What a pleasure to learn that you had enjoyed your recent stay with us. With reference to your comment on the hotel parking space, please accept our sincere empathy for your experiences during your stay with us. Kindly be informed that the Management of the hotel is committed to making our guests feel at home, by taking the initiative to engage valet services in order to provide guests with convenience in view of the limited parking space due to the construction of Sunway Medical Centre, which aims to serve the local community better. We hope the service provides better security, and has reduced the inconveniences of guests who might need to look for other available parking spaces around the hotel. We hope this single experience does not mar your overall impression towards our hotel and we look forward to welcoming you with us in the near future. Kind regards, The Management

          Responded March 08, 2019
          Sunway Hotel Seberang Jaya
          9.6
          Exceptional
          siti from Malaysia
          Business traveler
          Deluxe
          Stayed 3 nights in February 2019

          location is superb”

          The location is just 5 minutes walk from sunway carnival mall. lots of shops and banks around the area. There's a delicious nasi kandar (nasi kandar beratur) place across the road. room is spacious and clean. good wifi connection.However plug point is too far from bedside, i need to attached extension to charge my laptop and phone. selection of breakfast buffet is nice. parking spaces are limited, but they provide free valet to accomodate this, so its okay.

          Reviewed February 27, 2019

          Dear Siti, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our location, facilities and services are up to your needs. We appreciate your constructive comment on our hotel's facility and will take into consideration all solutions offered to improve our hotel’s experience to our future guests. Kindly be informed that the Management of the hotel is committed to making our guests feel at home, by taking the initiative to engage valet services in order to provide guests with convenience in view of the limited parking space due to the construction of Sunway Medical Centre, which aims to serve the local community better. We appreciate if you may recommend us to your loved ones and look forward to welcoming you back with us in the not too distant future. Regards, The Management

          Responded March 01, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Kian from Malaysia
          Business traveler
          Deluxe
          Stayed 2 nights in October 2018

          friendly staff and nice room”

          friendly staff and nice room

          Reviewed May 13, 2019

          Dear Kian, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our staff and room are up to your expectations. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 14, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Kian from Malaysia
          Business traveler
          Deluxe
          Stayed 2 nights in November 2018

          nice hotel and friendly staff”

          friendly staff and nice room

          Reviewed May 13, 2019

          Dear Kian, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our staff and room are up to your expectations. . Your kind comments will be circulated to our management team and we are sure that such praise will be an added motivation to our staff. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 14, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Khalil from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in May 2019

          Exceptional”

          Excellent service

          Reviewed May 11, 2019

          Dear Khalil, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our services are up to your expectations. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 14, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Nor from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in April 2019

          Good hotel. Ive been staying here whenever i have a job near by mak mandin. should maintain the std.”

          room deserved as 4star hotel. love the breakfast. varieties and delicious. friendly and helpful staff.

          Reviewed May 10, 2019

          Dear Nor, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our staff and breakfast are up to your expectations. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 14, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Abdul from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in April 2019

          Hotel with good facilities”

          All were good and friendly staff. Nice breakfast.

          Reviewed May 10, 2019

          Dear Adbul, Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that our facilities, staff and breakfast are up to your expectations. We appreciate if you may recommend us to your loved ones and we look forward to welcoming you back with us in the not too distant future. Kind regards, The Management

          Responded May 14, 2019
          Sunway Hotel Seberang Jaya
          8.0
          Excellent
          Samuel from Malaysia
          Couple
          Deluxe
          Stayed 2 nights in February 2019

          Room was very clean and comfortable”

          I was surprised at how nice the room was. Very clean and nice to stay in. Easy access to Sunway Carnival mall. Only set back was that parking was not shaded and they had a few pregnant lady reserved lots available but the staff didn't provide me with that lot even though my wife was pregnant.

          Reviewed February 08, 2019

          Dear Samuel Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. Please accept our sincerest empathy for the services you experienced during your stay with us, especially with regards to the car park for your wife. We view your constructive comments with concern and our team has undertaken immediate actions to resolve the shortcomings of the level of services, which includes a re-briefing to our staff to be more attentive to guests needs and conditions. Our service managers have been reminded that it is important that we deliver consistent and efficient services at all times, Nevertheless, we are glad that you found our rooms to your standard, and that you enjoyed your stay with us. We hope that this single experience will not mar your overall impression of our hotel, and we wish to welcome you back with us in the near future. Kind regards, The Management

          Responded February 11, 2019
          Sunway Hotel Seberang Jaya
          9.2
          Exceptional
          Suren from Malaysia
          Family with young children
          Deluxe
          Stayed 2 nights in February 2019

          TV Programmes”

          Nice Hotel and good location, However if you are travelling with kids it does not have a swimming pool or cartoon channels on TV. SO you may need to prepare alternatives if you are travelling with kids.

          Reviewed February 07, 2019

          Dear Suren Greetings from Sunway Hotel Seberang Jaya! Thank you for your review. We are glad that you found our hotel and location to your standard. Please be informed that your comments on our facilities are truly appreciated and have been forwarded to the Management for their attention. Rest assured that we will be looking into improving the issues mentioned, including providing a wider variety of TV channels in order to better enhance our guest stay experiences, especially those of our younger guests. Nevertheless, we are grateful for your patronage to our hotel, and we hope that this single experience will not mar your overall impression of our hotel. We look forward to your next stay with us should your future travels bring you back to Seberang Jaya in the near future. Kind regards, The Management

          Responded February 07, 2019
          Sunway Hotel Seberang Jaya
          8.4
          Excellent
          Afzar from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in January 2019

          Good hotel and value for money”

          Spacious room. Good bed and shower. Value for money. Near supermarket, eateries, convenience store. Friendly front desk staff. One of the best hotel in Butterworth and best price too. Will stay again next time.

          Reviewed February 04, 2019

          Dear Afzar Greetings from Sunway Hotel Seberang Jaya! Thank you for your review! We are glad that you found our hotel and services to your standard. We wish you could recommend us to your loved ones and we look forward to your next stay with us! Kind regards, The Management

          Responded February 04, 2019
          Sunway Hotel Seberang Jaya
          9.2
          Exceptional
          Jae from Malaysia
          Family with teens
          Premier
          Stayed 1 night in March 2018

          Good place to stay with many shops nearby”

          Great location for a hotel that's probably the best in the area. Rooms are comfortable, location is convenient especially for travelers who drive. Many restaurants and shops nearby within walking distance. Highly recommended.

          Reviewed January 28, 2019

          Dear Jae, Dear Ahmad, Greetings from Sunway Hotel Seberang Jaya! We thank you for your patronage and glad that you are happy with your stay. Indeed our location is strategic and we would appreciate if you may recommend us to your loved ones. We look forward to welcoming you again in the not too distant future. Regards, The Management

          Responded January 29, 2019
          Sunway Hotel Seberang Jaya
          8.8
          Excellent
          AHMAD from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in April 2018

          Centrally located, easily accessible”

          A work related event in Seberang Perai meant we need to find a centrally located hotel in the vicinity. Booking online was easy, and check in was a breeze even if the front office are a bit busy. The rooms are comfortable, with the usual room amenities and the kids love the ample space although the hotel is clearly showing its age. Breakfast are early with a good spread - but one can always opt to find any of the local fare nearby. Parking are in an open guarded area beside the hotel. The hotel are centrally located, with a number of local attraction nearby as well as a shopping complex within walking distance. The exit to the North-South Expressway are also nearby so generally accessibility is very good. If you need to attend to a business in the area, you might want to consider this hotel.

          Reviewed January 26, 2019

          Dear Ahmad, Greetings from Sunway Hotel Seberang Jaya! We thank you for your patronage and glad that you are happy with your stay. Indeed our location is strategic and we would appreciate if you may recommend us to your loved ones. We look forward to welcoming you again in the not too distant future. Regards, The Management

          Responded January 29, 2019
          Sunway Hotel Seberang Jaya
          10.0
          Exceptional
          Vithya from Malaysia
          Couple
          Deluxe
          Stayed 3 nights in January 2019

          Affordable room rate with quality& exceptional service.”

          All went well, smooth and exceptionally good!! Hotel staffs were friendly, polite, attentive to details and keen in providing service to the guest. Housekeeping staffs were extremely good and all our needs been taken care of. No negative remarks. This is my 3rd time staying in this hotel and will come back again in the future. Keep up the good service! Thank you.

          Reviewed January 23, 2019

          Dear Vithya, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. What a pleasure to learn that you had enjoyed your recent stay with us. Our hotel is very fortunate to have a team of very dedicated employees who make customer satisfaction their top priority. Your kind compliments are very much appreciated and rest assured that they will be shared among our team for their encouragement. We are most grateful for your continued patronage. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

          Responded January 25, 2019
          Sunway Hotel Seberang Jaya
          9.2
          Exceptional
          Joanne from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in May 2018

          Value for Money ”

          Value for money & good location. Good maintenance upgraded after so many years & Cleanliness. We stayed in Sunway many many years ago (10yrs ago) it was quite pricey that time and always full booked as there is no competitor nearby, until opposite new hotel opening, Sunway price finally gone down. (May be no facility-Swimming Pool) If for short stay this will be good choice as good location & value for money. Keep up! We will come back again !

          Reviewed December 28, 2018

          Dear Joanne Thank you for your kind review. We appreciate if you may recommend us to your loved ones and look forward to welcoming you back with us in the not too distant future. Regards, The Management

          Responded December 31, 2018
          Sunway Hotel Seberang Jaya
          9.6
          Exceptional
          NOR from Malaysia
          Couple
          Deluxe
          Stayed 1 night in December 2018

          Stay in club king room with value for money.”

          Very cozy & superb cleanliness after refurbishment modern design. Limited hotel parking due to construction of medical center. Reception (Ms Salmiah) very supportive & helpful. 10 years ago i’m stay here, definitely next stay will choose this hotel again.

          Reviewed December 19, 2018

          Dear NOR, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. Your kind compliments on our room and staff are most appreciated. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

          Responded December 20, 2018
          Sunway Hotel Seberang Jaya
          12345
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          • Excellent location
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