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Sunway Hotel Seberang Jaya
No.11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Penang, Malaysia, 13700 - See map
In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Seberang Jaya part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Clean and Safe
Unparalleled Level of Hygiene and Safety for Hotels
Facilities
Airport transfer
Car park
Shuttle service
Golf course [on-site]
Free Wi-Fi in all rooms!
Check-in/out [express]
One of the most pleasant hotel experiences!”
One of the most pleasant hotel experiences I've had in awhile. I travelled to Seberang Jaya for work and arrived a little early needing to prepare and freshen up for an event and the concierge was to kind as to allow me to check in earlier and was incredibly helpful and patient with me. The room was immaculate with all the creature comforts. I also had Breakfast included in my stay and was given a late checkout. For the price that I paid it's absolutely worth every cent and more. I've stayed in a few Sunway propeties ad this was rather surprisingly the best so far, I'd definitely stay here again and recommended it.
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Dear Jaysoninder, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Room very comfortable”
Nice and clean space. Just that check in system via kiosk takes quite of some time to process.please improve it
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Dear Shakir, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our room conditions. We appreciate your suggestion, rest assured we will monitor the efficiency of the self-check-in kiosks and continue to make improvements for better guest experience. Thank you for your patronage, we would be truly grateful if you may recommend us to your loved ones. We look forward to welcoming you again soon. Regards, The Management
Overall was good stay”
Worth for the price, nearby got Sunway mall. Only bedsheet was dirty and breakfast was normal nothing great. No enough parking space for those who wants to stay and those who came to the hotel for events and seminars.
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Dear Kala, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services up to your expectations. We view your comment on the quality of our bedsheet with concern, please be assured actions will be taken to avoid the similar from happening again. Our Security team remains committed to assist, ensuring the safety of our guests and the vehicles, especially when we are facing high demand for car parking. We thank you for your understanding, and remain committed to serve you better. Regards, The Management
Excellent Convenience”
The Mini Bar items is totally FREE (Yes!, everything, except the appliances), superbly clean & spacious room, tons of amenities like towels, tooth brush, shampoo, shoe shine, bath robes etc. Employees are very friendly & helpful, have pub & bistro at lobby, free parking & guarded. 5mins walk to Sunway Carnival Mall & Billion Super Market.
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Dear Daniel, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and amenities, as well as find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Best experince.”
Wow services. Friendly staff..3rd time staying at this hotel. Please do upgrade ur breakfast. Easy parking. We will come again.
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Dear Norazian, Greetings from Sunway Hotel Seberang Jaya. We are glad you find our services up to your expectations. Your feedback on our breakfast is very much appreciated, rest assured we have highlighted this to the team at the restaurant for improvements. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Good hospitality & Clean room”
Thumb up for the help of the staff Mr Khairy for his friendliness in attending to me while checked in using the self check-in machine. Clean room and bathroom. The only down part is the air-conditioner which takes some time to cool the room. Overall it’s a great experience to stay here
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Dear Charice, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Comfortable at the heart of Penang”
Easy access, strategically located, friendly staffs, comfortable rooms, fast service.
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Dear Muhammad, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Value for money and pleasant stay”
I was upgraded to a bigger room with free minibar when their occupancy was low which I feel its nice of the staff to do this. Because of the upgrade, I made this hotel my top choice. Used to go the Light Hotel which is right in front of Sunway hotel but because of the price difference, I prefer Sunway now. Both hotels are nice by the way. Their rooms are clean and their receiption staffs are quite pleasant as well. They will try to accomodate all your request. As one of the commentor here said, their lobby has a peculiar smell of fragnance which I feel they should remove. Overall, I had a good stay!
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Dear Suhanthi, Thank you for your review. We are glad that you enjoyed your stay with us and found our services to your expectations. Please be informed that your comment on our lobby fragrance is duly noted, and will be highlighted to the Management for their consideration We wish you could recommend us to your loved ones, and we hope to welcome you back with us again soon. Kind regards, The Management
Strategic location”
The room is spacious, modern and clean. only parking is limited if you come back from dinner late. The check-in using the machine is extremely slow. Even though, there is no guest but they insist us to use the e-check-in machine. We booked for 2 pax per room but were allocated for 1 pax breakfast.
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Dear Wong, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our room comfortable. Please accept our sincere apologies for the inconveniences caused by the self-check-in kiosks, and the high demand for car parking, as well as the breakfast allocation. We promise to improve our services, enhancing the efficiency of our check-in processes and continue to ensure the safety of our guests and the vehicles, including patrolling the surrounding areas of the hotel. Please visit us again soon, we look forward to welcoming you in the not-too-distant future. Thank you. Regards, The Management
Great experience with sunway hotel seberang jaya”
Such great facility and very clean hotel
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Dear Vishalne, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services and facilities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Best blackout curtains, poor bed and pillow quality ”
Total blackout curtains for best sleeping environment. Free WiFi @ satisfactory speed!! :) Strong water pressure, nice hot water. But... I can feel the bed spring, hear the spring noices when sitting on it. Pillow cushion has small beads feeling. I can hear upstairs flushing toilet. Next door, next few doors closing their doors. Office chair is not comfortable to sit on for long hour working. I'm 60kg @ 174cm. I tend to slide down from the chair when sitting on it. Water kettle inside is oilly.
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Dear Guat, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that you are happy with you overall stay. Your reviews on our room amenities, facilities and soundproof are very much appreciated, which we had highlighted to the management for service enhancement, as our guest satisfaction remains one of our priorities. We hope that this single experience will not mar your overall impression of our hotel and look forward to see you again in the not too distant future. Regards, The Management
Most recommended Hotel in Penang (Mainland)”
Definitely will be stayed in this hotel for my next visit in Penang. The room cleanliness was excellent and front counter staff was really helpful in providing assistance.
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Dear Faizal, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Family Trip”
All of the staff was very friendly, helpful, always in good mood, from the guard, the receiptionist, the carrier, the cleaner the best. Everytime come here they always helpful.
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Dear Adib, Greetings from Sunway Hotel Seberang Jaya. We are glad that our services are always up to your expectations. It is our pleasure having you as our regular customer, please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
cleanest hotel”
i have a habit checking kettle to make sure it’s clean. this is the first hotel i went that have spotless kettle!
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Dear Nur, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that you are happy with your overall stay. Your compliment on the cleanliness of our guest room and facilities is very much appreciated, we would like to assure you that our guest satisfaction remains one of our priorities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Exceptional”
Great location and cozy stay, traveling with an elderly on wheelchair, requested for a wheelchair friendly room, the bathroom is great.
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Dear Pohchie, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, our services and amenities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
a place to stay in seberang jaya”
Overall it was good, clean n comfortable as you would expect from Sunway hotel. However, their breakfast buffet not that interesting and the taste not up to par with hotel standard. Parking is very limited so if you come back late, need to park your car behind the hotel, which is under the local municipal, so that means need to wake up to either move your car or pay parking in the morning before you got fine. Besides these, Sunway hotel is a great place to stay. Close to the mall, walking distance to the Market and all the shops, right next to a hospital, bird park and most importantly, to Nasi kandar Pelita.
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Dear Siti, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and find our location strategic. Your feedback on our parking facility is very much appreciated, rest assured our Security team remains committed to assist, including patrolling the nearby areas, ensuring the safety of our guests and the vehicles. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you. Regards, The Management
Pleasant stay!”
The rooms were very well maintained, clean, awesome staffs and extremely pleasant stay. If only I had more time, I would definitely have extended my stay. The best and first choice. Highly recommended.
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Dear Shagila, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your stay. Please recommend us to your loved ones. We thank you for your continuous support, making us your preferred choice of accommodation in Penang and look forward to welcoming you again soon. Regards, The Management
My go to Hotel”
If I am in the area and nee to stay overnight, this is my go to hotel. Love everything about the place. easy access from the highway, the nearby eateries, comfortable room, great service from the staffs. Recommended!
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Dear Elyana, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services and location are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Priority Choice ”
Always my priority choice of stay whenever I am at Butterworth and the main contribution factor is the hospitality extended by all levels of staff
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Dear Lee, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your overall stay experience. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Always my favourite hotel”
Whenever I went to Penang, i will choose Sunway hotel Seberang Jaya. Near to Penang 1st bridge so it is easy to go and forth to the Island. Love the room, the bed, the pillow, the vending machine at the lobby. In 2022, been here for third time.
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Dear Noor, Greetings from Sunway Hotel Seberang Jaya. We would like to thank you for your continuous support, and glad that our services and amenities are always up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management