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8.3
Excellent
9,077 reviews
9,077 reviews
"Good and clean"
"Clean and comfortable room."
"Good location as it is"
"Strategic location with lots of nasi kandar restaurant"
"The room is quite spacious and rather well equipped."
8.4
Excellent
Location rating score
Sunway Hotel Seberang Jaya
In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Seberang Jaya part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Unparalleled Level of Hygiene and Safety for Hotels
Airport transfer
Car park
Shuttle service
Golf course [on-site]
Free Wi-Fi in all rooms!
Check-in/out [express]
19 travelers have booked today.
Value for money | 8.3 |
Distance to city center | 29. Km |
Location rating | 8.4 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 17.6 km |
Does Sunway Hotel Seberang Jaya offer airport transfer?
Sunway Hotel Seberang Jaya offers airport transfer service upon request with an additional charge of 85 MYR in local currency. To request, check the box on the booking form just before the payment page.
Is car parking available at Sunway Hotel Seberang Jaya?
Sunway Hotel Seberang Jaya has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What is the average travel time to the nearest airport from Sunway Hotel Seberang Jaya?
The average travel time to get from Sunway Hotel Seberang Jaya to the airport is 35 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What are the property's policies for children's bedding at Sunway Hotel Seberang Jaya?
Sunway Hotel Seberang Jaya's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does Sunway Hotel Seberang Jaya have?
Sunway Hotel Seberang Jaya has a total of 13 floors.
How long do guests generally stay at Sunway Hotel Seberang Jaya?
Verified past guests that have stayed at Sunway Hotel Seberang Jaya had an average nightly stay of 2 nights at this property.
What was the average room rate for Sunway Hotel Seberang Jaya been in the past month?
The average room rate for Sunway Hotel Seberang Jaya in the past month is 292.69 MYR, compared to city's average of 214.92 MYR.
What is the verified guest review consensus about Sunway Hotel Seberang Jaya's view?
65.0% of our verified guest assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Sunway Hotel Seberang Jaya down in the review section.
What is the verified guest review consensus about Sunway Hotel Seberang Jaya's spa?
62.0% of our past customer ratings have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Sunway Hotel Seberang Jaya down in the review section.
What is the typical rating that past Families with older children have given to Sunway Hotel Seberang Jaya?
Past families with older children that have stayed at this property have given Sunway Hotel Seberang Jaya an average rating of 8.5. You can check out more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Sunway Hotel Seberang Jaya?
Verified local travelers that have stayed at this property have given Sunway Hotel Seberang Jaya an average rating of 8.8. You can look up on more in depth customer reviews, and responses for this property down in the review section.
10
"Good and clean"
YAW
|
May 10, 2023
10
"Clean and comfortable room."
Agnes
|
May 4, 2023
8
"Good location as it is"
Irene
|
May 13, 2023
Sunway Hotel Seberang Jaya
Getting in and around Penang is a breeze when staying at Sunway Hotel Seberang Jaya, located just minutes away from the city center.
At Sunway Hotel Seberang Jaya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Penang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sunway Hotel Seberang Jaya thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sunway Hotel Seberang Jaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Sunway Hotel Seberang Jaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, Sunway Hotel Seberang Jaya goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site.
Around the property
Experience all the sights and local attractions of Penang with Sunway Hotel Seberang Jaya as your base. Multiple day trip options await you and your travel group close to Sunway Hotel Seberang Jaya, starting with visits to Chew's Jetty located just 6.7 km away. Cheong Fatt Tze - The Blue Mansion is located 7.6 km away, and is one of the most famous tourist spots to visit and photograph.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 91% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.
7.9
Housekeeping
263 mentions
Breakfast
196 mentions
Car Park
74 mentions
Food & Dining
72 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Sunway Hotels remains open with strict adherence to the CMCO guidelines and sunway stay safe protocols. Check in at the hotel will be restricted to guests with relevant work pass or employer consent letter during period.
Coffee House is only available for guest to have their breakfast should guest choose not to have it in the room
Guest who booked a room inclusive breakfast, only packed breakfast will be served.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Show reviews that mention
One of the most pleasant hotel experiences!”
One of the most pleasant hotel experiences I've had in awhile. I travelled to Seberang Jaya for work and arrived a little early needing to prepare and freshen up for an event and the concierge was to kind as to allow me to check in earlier and was incredibly helpful and patient with me. The room was immaculate with all the creature comforts. I also had Breakfast included in my stay and was given a late checkout. For the price that I paid it's absolutely worth every cent and more. I've stayed in a few Sunway propeties ad this was rather surprisingly the best so far, I'd definitely stay here again and recommended it.
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Dear Jaysoninder, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Room very comfortable”
Nice and clean space. Just that check in system via kiosk takes quite of some time to process.please improve it
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Dear Shakir, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our room conditions. We appreciate your suggestion, rest assured we will monitor the efficiency of the self-check-in kiosks and continue to make improvements for better guest experience. Thank you for your patronage, we would be truly grateful if you may recommend us to your loved ones. We look forward to welcoming you again soon. Regards, The Management
Overall was good stay”
Worth for the price, nearby got Sunway mall. Only bedsheet was dirty and breakfast was normal nothing great. No enough parking space for those who wants to stay and those who came to the hotel for events and seminars.
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Dear Kala, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services up to your expectations. We view your comment on the quality of our bedsheet with concern, please be assured actions will be taken to avoid the similar from happening again. Our Security team remains committed to assist, ensuring the safety of our guests and the vehicles, especially when we are facing high demand for car parking. We thank you for your understanding, and remain committed to serve you better. Regards, The Management
Excellent Convenience”
The Mini Bar items is totally FREE (Yes!, everything, except the appliances), superbly clean & spacious room, tons of amenities like towels, tooth brush, shampoo, shoe shine, bath robes etc. Employees are very friendly & helpful, have pub & bistro at lobby, free parking & guarded. 5mins walk to Sunway Carnival Mall & Billion Super Market.
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Dear Daniel, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and amenities, as well as find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Best experince.”
Wow services. Friendly staff..3rd time staying at this hotel. Please do upgrade ur breakfast. Easy parking. We will come again.
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Dear Norazian, Greetings from Sunway Hotel Seberang Jaya. We are glad you find our services up to your expectations. Your feedback on our breakfast is very much appreciated, rest assured we have highlighted this to the team at the restaurant for improvements. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Good hospitality & Clean room”
Thumb up for the help of the staff Mr Khairy for his friendliness in attending to me while checked in using the self check-in machine. Clean room and bathroom. The only down part is the air-conditioner which takes some time to cool the room. Overall it’s a great experience to stay here
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Dear Charice, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Comfortable at the heart of Penang”
Easy access, strategically located, friendly staffs, comfortable rooms, fast service.
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Dear Muhammad, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Value for money and pleasant stay”
I was upgraded to a bigger room with free minibar when their occupancy was low which I feel its nice of the staff to do this. Because of the upgrade, I made this hotel my top choice. Used to go the Light Hotel which is right in front of Sunway hotel but because of the price difference, I prefer Sunway now. Both hotels are nice by the way. Their rooms are clean and their receiption staffs are quite pleasant as well. They will try to accomodate all your request. As one of the commentor here said, their lobby has a peculiar smell of fragnance which I feel they should remove. Overall, I had a good stay!
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Dear Suhanthi, Thank you for your review. We are glad that you enjoyed your stay with us and found our services to your expectations. Please be informed that your comment on our lobby fragrance is duly noted, and will be highlighted to the Management for their consideration We wish you could recommend us to your loved ones, and we hope to welcome you back with us again soon. Kind regards, The Management
Strategic location”
The room is spacious, modern and clean. only parking is limited if you come back from dinner late. The check-in using the machine is extremely slow. Even though, there is no guest but they insist us to use the e-check-in machine. We booked for 2 pax per room but were allocated for 1 pax breakfast.
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Dear Wong, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our room comfortable. Please accept our sincere apologies for the inconveniences caused by the self-check-in kiosks, and the high demand for car parking, as well as the breakfast allocation. We promise to improve our services, enhancing the efficiency of our check-in processes and continue to ensure the safety of our guests and the vehicles, including patrolling the surrounding areas of the hotel. Please visit us again soon, we look forward to welcoming you in the not-too-distant future. Thank you. Regards, The Management
Great experience with sunway hotel seberang jaya”
Such great facility and very clean hotel
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Dear Vishalne, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services and facilities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Best blackout curtains, poor bed and pillow quality ”
Total blackout curtains for best sleeping environment. Free WiFi @ satisfactory speed!! :) Strong water pressure, nice hot water. But... I can feel the bed spring, hear the spring noices when sitting on it. Pillow cushion has small beads feeling. I can hear upstairs flushing toilet. Next door, next few doors closing their doors. Office chair is not comfortable to sit on for long hour working. I'm 60kg @ 174cm. I tend to slide down from the chair when sitting on it. Water kettle inside is oilly.
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Dear Guat, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that you are happy with you overall stay. Your reviews on our room amenities, facilities and soundproof are very much appreciated, which we had highlighted to the management for service enhancement, as our guest satisfaction remains one of our priorities. We hope that this single experience will not mar your overall impression of our hotel and look forward to see you again in the not too distant future. Regards, The Management
Most recommended Hotel in Penang (Mainland)”
Definitely will be stayed in this hotel for my next visit in Penang. The room cleanliness was excellent and front counter staff was really helpful in providing assistance.
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Dear Faizal, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Family Trip”
All of the staff was very friendly, helpful, always in good mood, from the guard, the receiptionist, the carrier, the cleaner the best. Everytime come here they always helpful.
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Dear Adib, Greetings from Sunway Hotel Seberang Jaya. We are glad that our services are always up to your expectations. It is our pleasure having you as our regular customer, please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
cleanest hotel”
i have a habit checking kettle to make sure it’s clean. this is the first hotel i went that have spotless kettle!
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Dear Nur, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that you are happy with your overall stay. Your compliment on the cleanliness of our guest room and facilities is very much appreciated, we would like to assure you that our guest satisfaction remains one of our priorities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Exceptional”
Great location and cozy stay, traveling with an elderly on wheelchair, requested for a wheelchair friendly room, the bathroom is great.
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Dear Pohchie, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, our services and amenities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
a place to stay in seberang jaya”
Overall it was good, clean n comfortable as you would expect from Sunway hotel. However, their breakfast buffet not that interesting and the taste not up to par with hotel standard. Parking is very limited so if you come back late, need to park your car behind the hotel, which is under the local municipal, so that means need to wake up to either move your car or pay parking in the morning before you got fine. Besides these, Sunway hotel is a great place to stay. Close to the mall, walking distance to the Market and all the shops, right next to a hospital, bird park and most importantly, to Nasi kandar Pelita.
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Dear Siti, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and find our location strategic. Your feedback on our parking facility is very much appreciated, rest assured our Security team remains committed to assist, including patrolling the nearby areas, ensuring the safety of our guests and the vehicles. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you. Regards, The Management
Pleasant stay!”
The rooms were very well maintained, clean, awesome staffs and extremely pleasant stay. If only I had more time, I would definitely have extended my stay. The best and first choice. Highly recommended.
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Dear Shagila, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your stay. Please recommend us to your loved ones. We thank you for your continuous support, making us your preferred choice of accommodation in Penang and look forward to welcoming you again soon. Regards, The Management
My go to Hotel”
If I am in the area and nee to stay overnight, this is my go to hotel. Love everything about the place. easy access from the highway, the nearby eateries, comfortable room, great service from the staffs. Recommended!
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Dear Elyana, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services and location are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Priority Choice ”
Always my priority choice of stay whenever I am at Butterworth and the main contribution factor is the hospitality extended by all levels of staff
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Dear Lee, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your overall stay experience. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Always my favourite hotel”
Whenever I went to Penang, i will choose Sunway hotel Seberang Jaya. Near to Penang 1st bridge so it is easy to go and forth to the Island. Love the room, the bed, the pillow, the vending machine at the lobby. In 2022, been here for third time.
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Dear Noor, Greetings from Sunway Hotel Seberang Jaya. We would like to thank you for your continuous support, and glad that our services and amenities are always up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management