20 Jul 2019
Saturday
21 Jul 2019
Sunday
2 adults
1 room
Free Wi-Fi
Sunway Hotel
19 Pham Dinh Ho Street,CLOSE OLD QUARTER, Hai Ba Trung District, Hai Ba Trung District, Hanoi, Vietnam, 10000
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Superior King Room - Bathroom
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Sunway Hotel Reviews
7.9
Very good
/10
(391 reviews)See what guests said
9.6
Exceptional"The ground floor with bar and lounge was very informal but c..."
Ellen
-
October 21, 2016
8.2
Excellent cleanlinessRecommended by 94% of guests
Things you’ll love about Sunway Hotel
Things you'll love
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Very good
Location
7.5
See map
Very good location - 1.09 kilometers from city center
Popular
Nearby
| Value for money | 8.0 |
| Distance to city center | 3. Km |
| Location rating | 7.5 |
| Nearest airport | Gia Lam Airport (VVGL) |
| Distance to airport | 4.3 km |
Property overview
Sunway Hotel aims to provide a comfortable and peaceful place to stay. With its convenient location, guest of the hotel can explore the famous local tourist spots like Hoan Kiem Lake as well as the commercial and business areas. All visitors will have a range of superior amenities such as spacious rooms with en-suite bathrooms, centralized air conditioning with individual temperature control, coffee making facilities, a hair dryer, bathrobes, and electronic safe deposit boxes. Guests can also enjoy many features like internet access in all rooms, an LCD TV with 48 channels, a fully stocked mini bar, and new carpets and furniture. Awarded the Best Boutique Hotel seven years in a row, Sunway Hotel makes the perfect base for you to enjoy your stay in the heart of Hanoi.
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Rooms available at Sunway Hotel
7.8
Very good
Room comfort & quality
Room photos and details
Family Connecting Room
...
- Room size: 52 m²/560 ft²
- 2 bathrooms
- 1 king bed & 2 single beds
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Room photos and details
Club King Room - Lounge Access Included
...
- Room size: 25 m²/269 ft²
- City view
- 1 king bed
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Room photos and details
Premier Twin Room with View
...
- Room size: 33 m²/355 ft²
- City view
- 2 single beds or 1 king bed
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Room photos and details
Club Twin Room - Lounge Access Included
...
- Room size: 25 m²/269 ft²
- City view
- 2 single beds
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Room photos and details
Club King Room
...
- Room size: 25 m²/269 ft²
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Room photos and details
Premier Twin Hollywood City View with Club Access
...
- Room size: 33 m²/355 ft²
- Shower and bathtub
- 1 queen bed or 2 single bed...
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Room photos and details
Deluxe King City View
...
- Room size: 23 m²/248 ft²
- City view
- 1 king bed
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Room photos and details
Deluxe Twin Room
...
- Room size: 23 m²/248 ft²
- Shower
- 2 single beds
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Room photos and details
Superior King Room
...
- Room size: 23 m²/248 ft²
- Non-smoking
- 1 king bed
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Room photos and details
Club Twin Room
...
- Room size: 25 m²/269 ft²
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Have a question for Sunway Hotel?
What people love about Sunway Hotel
- Staff8.8Excellent
"The room was clean and quite spacious, the staff were very friendly and helpful I enjoyed my stay here and would stay here again"
David
|
October 19, 2018
- 8.0Very good
"Everything is good enough for my stay"
ZHAO
|
January 14, 2019
- Breakfast9.6Exceptional
"Breakfast was great."
Ellen
|
October 21, 2016
8.4
Excellent"This hotel is the true representation of "value for money"."
Yang
|
October 13, 2018
Read more reviews
What they offer
7.6
Very good"Staff very supportive and friendly."
LEONG K.
|
January 3, 2018
Read more reviews
Popular facilities
- Fitness center
- Restaurants
- Front desk [24-hour]
Languages spoken
- English
- Japanese
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Steamroom
- Tours
- Sauna
- Ticket services
- Yoga room
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- Breakfast [free]
- Grocery delivery
- Room service [24-hour]
Services and conveniences
- Concierge
- Fireplace
- Shops
- Currency exchange
- Gift/souvenir shop
- Smoke-free property
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
Access
- Check-in/out [express]
- Elevator
- Security [24-hour]
- Check-in/out [private]
- Front desk [24-hour]
- Check-in [24-hour]
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Taxi service
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Nearest essentials
Airports
Gia Lam Airport (VVGL)
4.3 km
18 minutes
Noi Bai International Airport (HAN)
22.9 km
43 minutes
Public transportation
Hanoi Railway Station
1.9 km
11 minutes
Hospital or clinic
Benh Vien Da Khoa Ha Noi
270 m
4 minutes
Shopping
Dong Xuan Market
2.6 km
12 minutes
Convenience store
Vinmart
450 m
6 minutes
Cash withdrawal
ATM
780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Vietnamese cuisine
Delight Cafe
40 m Vietnamese
Buffet Viet
130 m Vietnamese
Bep Quang
360 m Vietnamese
American cuisine
Starbucks
880 m American, Cafe
The Moose & Roo Smokehouse
880 m American, Bar, Barbecue
Jacksons Steakhouse
960 m American, European, Gluten Free
Asian cuisine
Kichi Kichi Tang Bat Ho
130 m Asian
Hoa Vien Brauhaus
130 m Asian, Bar, Czech
Ngon Restaurant
420 m Asian, Vietnamese
What's nearby
Popular landmarks
- Hoan Kiem Lake - 1.52 km
- Hoa Lo Prison - 1.54 km
- St. Joseph's Cathedral (Nha Tho Lon) - 1.63 km
- Old Quarter - 2.25 km
- Temple of Literature - 2.62 km
- Vietnam Fine Arts Museum - 2.64 km
- Ho Chi Minh Mausoleum - 3.22 km
- One Pillar Pagoda - 3.3 km
- West Lake - 4.34 km
- Vietnam Museum of Ethnology - 6.7 km
Nearby landmarks
- LeChat Studio - 150 m
- Deluxe Vietnam Tours - 240 m
- Benh Vien Da Khoa Ha Noi - 270 m
- Hai Ba Trung Temple - 360 m
- Cay Cau - 400 m
- Embassy of Peru - 580 m
- Mai's Cafe - 590 m
- The Huc Bridge - 590 m
- Hom Market - 620 m
- Embassy of Algeria - 630 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-8 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 9 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 50000 VND
Distance from city center: 3. Km
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 400000 VND
Daily Internet/Wi-Fi fee: 0 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 10
Number of restaurants: 1
Number of rooms : 143
Room voltage: 220
Year property opened: 1998
Most recent renovation: 2017
Parking
Daily parking fee: 0 USD
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Compare to other recommended properties
 Sunway Hotel |  |  | Best value!  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 391 reviews 7.9 Location 7.5 | Excellent 291 reviews 8.3 Location 8.0 | Very good 144 reviews 7.5 Location 8.3 | Excellent 49 reviews 8.5 Location 8.6 |
| Neighborhood | Hai Ba Trung District | Hai Ba Trung District | Hai Ba Trung District | Hai Ba Trung District |
Reviews of Sunway Hotel from real guests
Provided by verified guests of 
Agoda Reviews (391)Booking.com Reviews (72)
7.9
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10
Very good
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Showing 193 verified guest comments
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Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Hoan Kiem Lake
- Hanoi Railway Station is within 1.9 km
Clean and spacious room”
Nothing much to say as it was a perfect stay
Dear Dang, Thank you very much for having shared your great review of your recent stay at Sunway Hotel Hanoi. We are glad you had an enjoyable and relaxing stay in our hotel and we are looking forward to welcome you back soonest. Warm regards, Sunway Hotel Hanoi Management Team.
KR Brits living in ASIA”
In General, it is value for money, especially for self-employed contractors. The only downside is the location of hotel, which needs to walk at least 10 to 15 mins before you can find restaurants to eat..
Dear Karim, Thank you for having spent time shared your recent stay experience at Sunway Hotel Hanoi and we are glad you found our hotel quality and overall facilities were up to your expectations. While we are a bit outside of the downtown center, you can get a taxi easily and go there within 10 minutes. We are actually often told how our hotel provides that comfortable and refreshing place from the hustle and bustle of the city. By the way, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. Karim, we appreciate the time you spent to share your stay experience with us and look forwards to welcoming you back to our hotel soonest. With warm regards, Sunway Hotel Hanoi Management Team
Great location”
I found this hotel was within easy walking to a lot of interesting sites around Ho Chi Minh. The room was clean and quite spacious, the staff were very friendly and helpful I enjoyed my stay here and would stay here again
Dear David, We are grateful to read that you had an overall enjoyable stay at Sunway Hoel Hanoi. It is always encouraging for us to learn that you are satisfied with the room and the services from our staffs as it is what we strive for every day. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team
Club room access is recommended!!!”
This hotel is the true representation of "value for money". Price is affordable but covers both breakfast and club room happy hours (6-9pm). Suggest anyone to go for room with club room access; there's FOC drinks and snacks for you to wither away with friends/family if you are too lazy to go out of the hotel. The location is a little off from the old quarters but still walkable (~20mins) to Hoan Kiem if you are the walking sort. Still a recommended hotel. Service staff was amenable and chatty.
Dear Yang, Thank you so much for your review on your recent stay at Sunway Hotel Hanoi We appreciate your sharing your enjoyments of our services and thank you for letting us know your great experience at our Club Lounge. I trust you as well had a memorable Hanoi explore during your stay with us. Yang, we thank you so much for your recommendation and look forwards to having you back to Hanoi for another memorable stay with us. With warm regards, Sunway Hotel Hanoi Management Team
Nice hotel”
Vegetarian food is not good. All other aspect it a good choice
Dear Sudheeshkumar, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are delighted that you had a wonderful stay. Your compliment on our hotel is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. On the other hand, your comment about the vegetarian has been taken on board. We will definitely review and work with our Executive Chef to continue our improvement. Please let us express our sincerest apologize for any inconvenience caused. Thank you for sharing such a positive review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Hanoi - Business Stay”
I had a comfortable stay at the Hotel. They provide quality Halal food. The Hotel is near the old Quarters which is good for fellow shoppers. The room was comfortable The Hotel staff were pleasant and helpful and informative. Very easy to get Taxi from the Hotel.
Dear PHAM, Wow, thank you so much for your great review on your recent stay at Sunway Hotel Hanoi We appreciate your sharing your enjoyments of our service especially the service from one of our associates. We trust you as well had a memorable Hanoi explore during your stay with us. PHAM,we look forwards to having you back to Hanoi for another memorable stay with Sunway Hotel Hanoi.. Kind regards, Sunway Hotel Hanoi Management Team
Value for money ”
Sunway is the best four star hotel I stayed in Hanoi . I stay here every week. Good thing here is they maintain same standard and very good house keeping . Ambience in all areas are simply outstanding .
Dear FERNANDO, Thank you very much for you loyalty and especially this great review about Sunway Hotel Hanoi. We are very happy that our services, room and facilities are up to your expectations and trust you had a memorable stay with us as usual. We thank you very much for your ongoing supports and look forward to the pleasure of welcoming you back again soonest. Kind regards, The Sunway Hotel Hanoi Management Team.
Nice Hotel & Great Service”
After few days i transferred another hotel. Weather was cold and room was very cold too. Check in time i said that i might extend my stay but at the last day they said we are fully book. I did not surprised because basically i did not like this hotel. I just stayed because i paid in advance.
Dear PHAM, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. We look forwards to welcoming you back to our hotel in the not far distant future if your travels bring you back to Hanoi With best regards, The Sunway Hotel Hanoi Management Team
A Wonderful Stay in Sunway Hotel”
A wonderful stay at the hotel and the hotel staffs for all the departments are very helpful, friendly and cheerful. Recommended to all who wish to go to Hanoi to stay at this hotel. Big and spacious room, wifi connection is great and food at this hotel is delicious but expensive. The breakfast is wonderful and have many selection to choose from.
Had a Comfortable stay”
I had a comfortable stay at the Hotel. They provide quality Halal food. The Hotel is near the old Quarters which is good for fellow shoppers. The room was comfortable The Hotel staff were pleasant and helpful and informative. Very easy to get Taxi from the Hotel.
fantastic fantastic”
fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic
Delighted with Sunway ”
We were pleasantly surprised by the attentiveness of the staff - every person went out of there way to make us comfortable - they provided a cot at no extra charge for our 15 month baby - the room was clean and the bedding was 1st class. Bell boys were also very good at organizing taxis- recommending shopping area etc. In fact we returned to the hotel again after 4 days - would certainly go there again
Great place to stay!”
The staff of the hotel went out of their way to accommodate us during our stay. We had a minor hiccup with our ride from the airport to the hotel but the duty manager, Daisy solved the problem in a very professional manner (thank you again Daisy)! I would definitely recommend the Sunway Hotel to anybody!
Dear Bernard, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are delighted that you had a wonderful stay. Your compliment on our staffs service (especially Daisy) is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. And please rest assured that we definitely review and work with our team to make sure the hiccup of pick up not happens in the future. Please let us express our sincerest apologize for any inconvenience caused. Bernard,thank you for recommendation and sharing such a positive review. It gave us great pleasure in taking care of you and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Good”
Very polite and friendly staff. The breakfast is a great start to the day.
Dear Paul, We would like to extend our gratitude for giving your time to share your experience with Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our services such as: "Very polite and friendly staff" and great breakfast.. . On the other hand, based on your score,we truly regret to learn that experience may not meet your expectation. May we invite you to contact us for further details of your experience so we could investigate and do the best to continue our improvement. Paul, thank you for sharing your feedback. We hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, Sunway Hotel Hanoi Management Team
Worth the money”
Worth the money
Dear ZHAO, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our hotel and services as it is what we strive for every day. We thank you very much for your review and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team
good”
everything is good enough for my stay
Dear ZHAO, Thank you very much for this positive comment and feedback on our property – Sunway Hotel Hanoi. We are very happy to hear that you enjoyed exploring Hanoi and trust you had an unforgettable stay with us. We look forwards to welcoming you back to our hotel in the not far distant future if your travels bring you back to Hanoi With best regards, Sunway Hotel Hanoi Management Team.
good package ”
good package and reasonable price
Dear ZHAO, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our hotel facilities and services. We thank you very much for your supports and we look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team.
Good property Value of money”
Value for money No activities /restaurants around the hotel
Dear Tamilselvan, Thank you for taking the time to review our hotel and for staying with us and we are glad you found our hotel "good property value of money". While we are a bit outside of the downtown center, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. I am so sorry if you did not find it a case for you. Tamilselvan, If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your review and we hope to see you again soon. With warm regards, Sunway Hotel Hanoi Management Team.
good hotel”
good hotel
Dear Thanh, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in giving us your encouraging comments and feedback. However it is with regret to know that your recent stay may not entirely live up to your expectations based on your rating 6/10 for us. May we invite you to contact us for further details of your negative experience so we could investigate deeply to continue our improvement? Thanh, at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you very much for your collaboration and we hope to see you again here soonest. Kind regards, Sunway Hotel Hanoi Management Team.
Friendly staff and fast check in”
Is good hotel and newly refurbish, was in old happening area, now become quiet area , suggest for those look for in city but quiet zone. Breakfast is superb , a lot of choice! Amazing!
Dear Summer, Thank you so much for your great review for Sunway Hotel Hanoi We appreciate your comments and very happy to learn that you enjoyed your stay with us, from the location to the breakfast in our restaurant. Though we are a bit away from downtown, we get many positive comments from our guests who likes to be away from the noise of the city like you and enjoy the peace and comfort of our hotel... Summer,again, we thank you so much for your comments and feedback and look forwards to welcome you back in the near distant future With warm regards, Sunway Hotel Hanoi Management Team