Sunway Hotel
Take advantage of the many attractions Hanoi has to offer with a stay at Sunway Hotel.
Sunway Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Sunway Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sunway Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at Sunway Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the steam room and sauna. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Sunway Hotel.
Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Sunway Hotel provides an excellent base for exploring the sights of Hanoi in-depth. An afternoon of browsing the works at Vietnam Museum of Ethnology located 6.5 km away can familiarize you with the local art scene.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 89% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 94% of other accommodations in Hanoi.
Sunway hotel is International standard 4 star with ”
Should stay here if you want to have enjoyable trip, comfortable stay and convenient place
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Great room in a peaceful area”
The hotel is best for its value for money. Although it has been operating for decades the management of the building is great. Staff is friendly. Location is perfect (local and quiet). It is definitely most suitable for solo business travelers.
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Great hotel but facilities are not so good”
Great hotel. Could’ve given 5 star if the gym is more well maintained. Gym equipment is broken and not well maintained. Staff is friendly and helpful as well. Breakfast is great.
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Super service”
Good location. Staff were amazing. Food from room service was fantastic
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One of the Cosy places in Hanoi”
place worth exploring in Hanoi
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Dear Gajanan, Thank you very much for taking the time to share your recent experience Sunway Hotel Hanoi. We are thrilled to read you really enjoyed your stay with us in every aspect. And we look forward to another opportunity to host you at our Sunway Hotel Hanoi. Kind regards, Sunway Hotel Hanoi Management Team
Exceptional”
As usual, Sunway is best place to stay in Hanoi
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Dear Gaurav, Thank you for sharing your great impression of your stay at Sunway Hotel Hanoi. How wonderful to know you enjoyed your stay so much and we hope you continue to find SW properties wherever you travel. Looking forward to welcoming you back to Hanoi soonest. With warm regards, Sunway Hotel Hanoi Management Team
Nice Great room”
Nice hotel, nearby many restaurant
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Dear PHAM, Thank you for sharing your recent experiences at the Sunway Hotel Hanoi. Glad to know that you had great relax at our hotel, and you found our hotel facilities, rooms and services were up to your expectations. PHAM, we look forwards to another opportunity to have you back in the near future With warm regards, Sunway Hotel Hanoi Management Team
Everything are nice”
Staff are nice as well.
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Dear KOK, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind regards, Sunway Hotel Hanoi Management Team
Gym is not well maintained”
Many machines broken
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Good for Value”
Value for your money and the location is just perfect
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Dear Mr/Ms Dang, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We thank you very much for sharing your comments and feedback. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, Sunway Hotel Hanoi Management Team.
We were happy with our stay. The restaurant was lovely and the staff are great.”
The location of the hotel was a bit out of the way so we had to taxi every where but everything else was great.
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Dear Stephen, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in sharing your encouraging comments and feedback. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soon. Kind regards, Sunway Hotel Hanoi Management Team
Service ”
I stayed only 1 night but I wasn’t happy with what I experienced. I was checked in a connecting room although I didn’t need. Room smelled moldy. I checked in for about 1 hour and my door was opened unexpectedly. Housekeeping opened the door without nocking while room is occupied? At around 6:30am someone in the other room was learning English via an app on a kind device with loudspeaker so I and my son were woken up. It was annoying!!! I wasn’t sure that person was a guest or a staff from hotel.
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Dear Ms Vui, Thank you for your value support and constructive feed back regarding your stay. We have taken action on the Housekeeping staff who entered your room without proper & harder knocking to get response or permission to enter. Retraining for the staff have been in implemented. On the connecting room that was using the English language app on high volume, it is not our staff but another house guest. Upon your feedback we had immediately contacted the guest to lower the volume. Thanks again and we look forward to welcoming you back for a better experience and pleasant stay. Best regards, Sunway Hotel Hanoi Management Team
sunway service”
We stayed two nights at the Sunway Hanoi, the location wasn't perfect for families but a really neat, tidy and friendly place to stay for a short stay. The hotel was in a quiet part of town and for business travellers it would be perfect, we had a family of five and the rooms were neat and comfortable and modern, although it would have been great to have a pool as it was hot! The gym was fantastic and business service centre very convenient, I assumed this would be a free service as it had been in all the other Agoda hotels, however the costs were minimal for the amount of time we spent there.
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"Lovely hotel and service with a smile”
Never I had experienced so warm and kind staff as during my stay in Sunway Hotel.Even in restaurants or in the counter. Congratulations. All the staf knew my name and was ready to solve any problem.For sure I will try to choose Sunway hotel for my next stay in Hanoi
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A stay at Sunway”
Good location, within 1km of old town. Good restaurants near by. Staff very welcoming, obliging and friendly. All requests quickly responded to without any fuss. English spoken fluently by all counter and restaurant staff, Helpful gym attendant. Excellent breakfast choices (Asian and European) in dining room. Hotel very clean I could not really fault it in terms of value for money and will stay at Sunway on my next visit to hanoi
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Lovely hotel and service with a smile”
Sunway was recommended by colleagues who are working at the National Institue of Hygiene and Epidemiology. The stay was great, service was good and choosing the club classic room was a choice i didn't regret making. There was the complimentary mini bar, complimentary laundry service and snacks that were replenished daily. Also, as the internet LAN cable in my room was faulty, the hotel decided to set up a wireless service for me. As a business traveler, i really appreciated the wireless service as it allowed me to do my work and use my smart phone in any part of the room.
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Great place to stay!”
The staff of the hotel went out of their way to accommodate us during our stay. We had a minor hiccup with our ride from the airport to the hotel but the duty manager, Daisy solved the problem in a very professional manner (thank you again Daisy)! I would definitely recommend the Sunway Hotel to anybody!
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Dear Bernard, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are delighted that you had a wonderful stay. Your compliment on our staffs service (especially Daisy) is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. And please rest assured that we definitely review and work with our team to make sure the hiccup of pick up not happens in the future. Please let us express our sincerest apologize for any inconvenience caused. Bernard,thank you for recommendation and sharing such a positive review. It gave us great pleasure in taking care of you and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team
Excellent ”
I love this hotel and especially Mr,Victor the duty manager assist all our needs I wil recommend to my clients n my frends stay in Sunway when they have trip to hanoi ! Excellent !
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Dear MALIGA, We thank you so much for having chosen Sunway Hotel Hanoi for your stay recently I am glad you enjoyed your stay with us and the hotel facilities and services were up to your expectation. Moreover, the personalized service from our outstanding associate - Victor had made your stay a memorable one. I have shared your great compliments with Victor personally MALIGA, we are all looking forwards to welcoming you back soon to Hanoi With warm regards, The Sunway Hotel Hanoi Management Team.
Value for money ”
Sunway is the best four star hotel I stayed in Hanoi . I stay here every week. Good thing here is they maintain same standard and very good house keeping . Ambience in all areas are simply outstanding .
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Dear FERNANDO, Thank you very much for you loyalty and especially this great review about Sunway Hotel Hanoi. We are very happy that our services, room and facilities are up to your expectations and trust you had a memorable stay with us as usual. We thank you very much for your ongoing supports and look forward to the pleasure of welcoming you back again soonest. Kind regards, The Sunway Hotel Hanoi Management Team.
A Wonderful Stay in Sunway Hotel”
A wonderful stay at the hotel and the hotel staffs for all the departments are very helpful, friendly and cheerful. Recommended to all who wish to go to Hanoi to stay at this hotel. Big and spacious room, wifi connection is great and food at this hotel is delicious but expensive. The breakfast is wonderful and have many selection to choose from.
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