Excellent 8.1
Based on 5867 reviews

Recent customer comments

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Excellent



based on 5867 reviews
  • Cleanliness 8.2
  • Facilities 8.4
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.2
  • Value for money 8.3
  • Food and dining 7.7
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Nik from Malaysia
Business travelers
Superior
Stayed 3 nights in August 2016
Excellent
Near to Sunway Mall and easy access with public transport
Reviewed September 25, 2016

Abdul from Malaysia
Families with young children
Suite Room With Breakfast & Wifi
Stayed one night in October 2015
Holiday
Magnificent since my room was upgraded to suite for FOC.
Reviewed September 24, 2016

Abdul from Malaysia
Couples
Deluxe
Stayed 2 nights in March 2016
Very good
glad to celebrate our anniversary here
Reviewed September 24, 2016

Ibrahim from Malaysia
Business travelers
Superior
Stayed one night in September 2016
Double standards treatment
Check-in only available after 3pm. Double standard treatment for Agoda customer I guessed since I was given 11th floor which was so dirty (swimming pools level). Front desk staff (a Malay lady) also given me choice to choose a room without window if I wanted to check-in as early as 2pm. What sort of nonsense, I paid for it, not free. Or maybe walk-in rate is expensive than online rate, so the treatment real bad.
Reviewed September 23, 2016

Salem from Malaysia
Business travelers
Deluxe
Stayed 3 nights in September 2016
Good
Nothing
Reviewed September 23, 2016

william from United Kingdom
Solo travelers
Suite Room With Breakfast & Wifi
Stayed 2 nights in September 2016
Hotel
I booked a suit at the hotel bu I was disappointed really. The only light came from the balcony windows that are darkened glass so you need the lights on all the time. I would have thought a five star hotel would have satellite tv in suites, but it was cable with only one film channel, also nonin room info on what the hotel had to offer, for info you had to look on the walls in the lifts. Staying in suites allowed access to floor 34 for evening cocktails which was excellent. But don't go there for breakfast as the choice is very limited, go to the main breakfast on level 9. The breakfast is a great choice of foods and lots of it. The staff were very polite and helpful. Sadly I would. It go back, as all the rooms have very small windows and better accommodation can be found for the same price or less in other five star hotels within the golden triangle
Reviewed September 23, 2016

Prethab from Malaysia
Couples
Superior
Stayed one night in January 2016
clean room and complete set of facilities in the room
nice
Reviewed September 23, 2016

Prethab from Malaysia
Couples
Superior
Stayed one night in April 2016
value for money
location easy to move to town
Reviewed September 23, 2016

Prethab from Malaysia
Couples
Superior
Stayed one night in May 2016
value for money
very well organised customer service oriented staff's
Reviewed September 23, 2016

wee from Malaysia
Business travelers
Superior
Stayed one night in September 2016
Location
Easy to access anywhere
Reviewed September 22, 2016


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