Sunway Pyramid Hotel
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Deluxe
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Reception
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Deluxe
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Location
Excellent
8.6
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Excellent
From 6254 reviewsSee what guests said
8.0
Recommended by 90% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
8.0
Very good
Room comfort & quality
15 travelers are looking at this property right nowBook now before it's too late!
Family Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed or 2 queen beds
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Deluxe Executive
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  • City view
  • 32 m²/344 ft²
  • 1 king bed or 2 single beds
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Family Room
...
  • City view
  • 53 m²/570 ft²
  • 1 king bed or 2 bunk beds
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Deluxe Park View
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  • Park view
  • 26 m²/280 ft²
  • 1 king bed or 2 single beds
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Deluxe
...
  • City view
  • 24 m²/258 ft²
  • 1 king bed or 2 single beds
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Deluxe Executive with Breakfast - Weekend Promo
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    Deluxe with Breakfast - Weekend Promo
    ...
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      Deluxe Park with Breakfast - Weekend Promo
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        More about Sunway Pyramid Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Asian cuisine
        Nasi Kandar Shaaz Curry House
        210 mAsian, Indian, Indonesian
        Restaurant Sri Nyonya
        3.6 kmAsian, Malaysian
        Paradise Dynasty
        4.0 kmAsian, Chinese, Taiwanese
        Chinese cuisine
        Fatty Chong Restaurant
        4.9 kmChinese
        Yun lai dim sum
        5.3 kmChinese
        Home Kitchen
        5.3 kmChinese
        Halal food
        Passage Thru India - Damansara
        9.4 kmHalal, Indian
        Restaurant Al Diafah
        9.5 kmHalal, Lebanese, Mediterranean

        What they offer

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        What's nearby

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        Guest policies

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        Some helpful facts

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        Announcements

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        Real reviews from real guests

        Agoda Reviews (6254)
        8.0
        Excellent
        Filter by guest type:
        Cleanliness8.2
        Facilities8.1
        Location8.6
        Room comfort and quality8.0
        Service8.0
        Value for money7.5
        Provided by verified guests of Agoda
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        Room type
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        Showing 5442 verified guest comments
        12345
        10.0
        Renuga from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in April 2018
        good”
        good breakfast spread at Sunway Resort.
        Reviewed April 24, 2018
        8.0
        Yon from Malaysia
        Couple
        Deluxe
        Stayed 2 nights in April 2018
        Good Location”
        Good for Family Holiday
        Reviewed April 21, 2018
        5.2
        Nicholas from Singapore
        Business traveler
        Deluxe
        Stayed 1 night in April 2018
        Zero Flexibility”
        My company has always been a frequent customer at this hotel, averaging at least 4 to 5 stays here per year. Recently I made a couple of wrong bookings (date-wise) as circumstances led to my travel dates changing. Having read the T&Cs for this hotel, I came across their no-refund policy. Despite this, there will be instances and circumstances where travelers will have to change their travel dates or plans. This hotel is one of a minority of hotels today that do not offer at least a short period of time where customers can change their dates without having to suffer a monetary loss. I made several calls to Agoda, who really tried their best to contact this hotel and explain the circumstances of the wrong bookings. Yet, no compromise could be met and the hotel was unwilling to return the refund. I can safely say that this hotel has lost a very important and frequent customer. To other travelers considering this rigid hotel, look elsewhere.
        Reviewed April 20, 2018
        9.2
        Sofya from Singapore
        Family with teens
        Twin Room DeLuxe
        Stayed 1 night in April 2018
        Great place to stay if you are going to Sunway Lagoon”
        Just 1 night here is not enough. There are many activities to do especially since we spent nearly a day at Sunway Lagoon. The pool is big and nice and the breakfast has a wide variety of food. Kudos to the waiters that were very attentive to us. The Sunway Mall just next to the hotel has many eateries and also a cinema and ice-skating rink. Too bad we didn't have enough time to explore more... Would definitely stay here again.
        Reviewed April 17, 2018
        8.0
        Evelina from Indonesia
        Couple
        Deluxe
        Stayed 1 night in April 2018
        Good place for family leisure”
        Good location, good place n near sunway lagoon, children will very happy stay at this hotel, good breakfast so many menu n tasted good n fresh too Bedroom very clean n comfortable, just little dissapointed we can check in at 14.30 Connected with shopping mall, n so many restaurant near hotel
        Reviewed April 16, 2018
        10.0
        Khoo from Malaysia
        Couple
        Deluxe
        Stayed 1 night in April 2018
        Good location”
        Nice staff
        Reviewed April 15, 2018
        9.6
        Edna from Hong Kong
        Family with young children
        Deluxe
        Stayed 4 nights in April 2018
        Exceptional”
        Breakfasts was brilliant with variety of choices, nice outdoor swimming pool. Staffs are very helpful. Only the drain in the shower area upset us, serious floods in the bathroom every time after shower, raised our concerns and repairs has been done but problem still exists during our stays.
        Reviewed April 15, 2018
        10.0
        Khoo from Malaysia
        Couple
        Deluxe
        Stayed 1 night in April 2018
        Staff friendly”
        Nice hotel
        Reviewed April 14, 2018
        10.0
        Khoo from Malaysia
        Couple
        Deluxe
        Stayed 1 night in April 2018
        Good location .clean”
        Nice to stay
        Reviewed April 14, 2018
        10.0
        hui from Malaysia
        Solo traveler
        Deluxe
        Stayed 1 night in April 2018
        Great hotel for holiday and business ”
        Very good location and comfortable for rest and entertainment at sunway city
        Reviewed April 13, 2018
        9.6
        hui from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in April 2018
        Great location and comfortable stay hotel”
        Best location hotel and comfortable room and clean room for stay
        Reviewed April 12, 2018
        8.4
        Chin from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in April 2018
        Nice stay”
        Great location just beside Sunway Pyramid shopping mall.
        Reviewed April 11, 2018
        9.6
        hui from Malaysia
        Solo traveler
        Deluxe
        Stayed 2 nights in April 2018
        Valuable hotel stay at sunway ”
        Clean ,comfortable ,and very good location
        Reviewed April 11, 2018
        10.0
        Adrian from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in April 2018
        Recent refurbished”
        The hotel looks great after a major refurbishment! And the mobile device provided in the room goes a long way!
        Reviewed April 10, 2018
        7.6
        Ezrin from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in March 2018
        Excellent”
        One of the nicest hotels.
        Reviewed April 10, 2018
        7.6
        Ezrin from Malaysia
        Solo traveler
        Deluxe
        Stayed 1 night in April 2018
        Pleasant Stay”
        the superior room is clean and nice. its even nicer if you get the park view, there were variety of food for breakfast, room service was great, and parking is free.
        Reviewed April 10, 2018
        9.6
        Chin from Singapore
        Group
        Deluxe Executive
        Stayed 2 nights in April 2018
        Excellent Stay”
        Friendly staff with excellent rooms. Near shopping mall and sunway resort pool and gym are accessible.
        Reviewed April 09, 2018
        8.0
        Muhammad from Malaysia
        Couple
        Deluxe
        Stayed 2 nights in April 2018
        strategic location”
        escape route for weekend..shopping mall just walking distance..
        Reviewed April 09, 2018
        8.0
        Helen from Malaysia
        Family with teens
        Deluxe
        Stayed 2 nights in April 2018
        Sunway Pyramid Hotel ”
        Centrally located at the heart of Sunway Pyramid shopping mall. Very convenient for shoppers. Rooms are clean and spacious. Hotel newly refurbished. Staff are helpful and friendly.
        Reviewed April 08, 2018
        8.8
        Muhammad from Singapore
        Family with young children
        Deluxe Room
        Stayed 3 nights in March 2018
        Nice stay”
        Overall it was a nice stay. The downside is that, the breakfast and swimming pool is at another building. My parents requested for change of room as the 1st day we could not get the same floor. The next morning they went to reception and ask and were told that they will change it after guest has check out. Fair enough. After we went to theme park, around 530pm already, we check with the reception for the new room number and key. She told us that they dont know anything about it. My parent then ask for a room on the same floor..and she said, its not ready yet. When ask how long needed to get it ready, she said dont know. Ask to speak to the manager,she went inside very fast and came out to tell us roomservice said 30mins and room is ready. Crap!! Surely she never get the manager. And how could the room service suddenly tell her 30mins?? My parents were wet after going to the theme park..and this happen. Such a shame for a good reputation hotel.
        Reviewed April 07, 2018
        12345
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