Sunway Pyramid Hotel
Sunway Pyramid Hotel
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9.6
Exceptional

"Best location hotel and comfortable room and clean room for..."

hui B.

|

April 12, 2018

Deluxe Sunway Pyramid Hotel
Deluxe
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 Sunway Pyramid Hotel
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Reception Sunway Pyramid Hotel
Reception
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Deluxe Sunway Pyramid Hotel
Deluxe
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Excellent
Location
8.7
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What guests are saying:
Such a nice hotel with such a nice view .
Nurhidayu from Singapore
Couple
All very good my kids enjoyed it so kuch
Christina from Malaysia
Family with young children
This place was amazing with nice view of the lagoon. Room was clean and complete with what you need. The hotel is very accesible to the mall which i love. We enjoyed their amenities and the breakfast very nice. Definitely would like to stay there again very affordable!
Cristine from Philippines
Family with young children
nice hotel and valuable
Penny from Malaysia
Group
Clean, big room, comfortable bed, they have everything you need. Staff are friendly, good job ! Sunway Pyramid is just next to the hotel, parking easy to access and easy to get a grab car too. everything is perfect.
Sun from Malaysia
Group
Good
ishak from Malaysia
Family with young children
great entrance to the theme park, not too crowded
sabrina from Malaysia
Group
Good location
Hiew from Malaysia
Business traveler
Excellent
From 7822 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.3
Recommended by 94% of guests
Value for money7.7
Distance to city center20. Km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport9.9 km
94%

would recommend to a friend

Agoda Preferred Property

2017

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 34 times since yesterday | 22 travelers are looking at this property right now
Family Suite
Family Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed or 2 queen beds
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Deluxe Executive
Deluxe Executive
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Family Room
Family Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed or 2 bunk beds
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Deluxe Park View
Deluxe Park View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 1 king bed or 2 single beds
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Deluxe
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed or 2 single beds
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Guestroom
Guestroom
...
  • Room size: 37 m²/398 ft²
  • Shower
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Guestroom
Guestroom
...
  • Room size: 37 m²/398 ft²
  • Shower
Enter dates to see prices
Guestroom
Guestroom
...
  • Room size: 37 m²/398 ft²
  • Shower
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Superior Double or Twin
Superior Double or Twin
...
  • Room size: 37 m²/398 ft²
  • Shower
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Single room - De Luxe - Special
Single room - De Luxe - Special
...
    Enter dates to see prices

    What people love about the property

    • 9.6
      Exceptional

      "Very convenient and friendly staff."

      Poh S.

      |

      December 26, 2016

    • 10.0
      Exceptional

      "Very decent place to stay with a family."

      Ahamed

      |

      October 17, 2017

    • 9.6
      Exceptional

      "Good stay, good staff"

      Hoe

      |

      February 3, 2017

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    More about Sunway Pyramid Hotel

    More about Sunway Pyramid Hotel

    10.0
    Exceptional

    "Easy access and very helpful staff"

    Zetty

    |

    April 4, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Breeks Cafe
    5.3 km American
    myBurgerLab Oug
    6.9 km American, Fast food, Halal
    The Owls Cafe
    7.3 km American, Cafe, Fusion
    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    210 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.6 km Asian, Malaysian
    Paradise Dynasty
    4.0 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.9 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.3 km Chinese

    What they offer

    10.0
    Exceptional

    "Great location, safe and the staff is very helpful."

    Michael

    |

    January 7, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (7822)
    8.1
    /
    10
    Cleanliness8.3
    Facilities8.2
    Location8.7
    Room comfort and quality8.0
    Service8.0
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (7822)
    All room types

    Show reviews that mention 

    Showing 5881 verified guest comments
    12345
    9.6
    Exceptional
    Ruby from Indonesia
    Family with young children
    Deluxe Executive
    Stayed 3 nights in December 2018
    Staying during New Year”
    From outside this hotel looks old but the room itself is clean and modern. Staying in connecting room for Deluxe Executive for 3 nights with enjoying fireworks from outside the room and having free minibar with filled every day. The location is perfect as it is connecting with the Shopping mall so very easy. There is also Laundry machine near by (walking about 5-10 min) so it is also help us.
    Reviewed January 09, 2019
    8.8
    Excellent
    May-Cheng from Singapore
    Solo traveler
    Deluxe
    Stayed 1 night in January 2019
    Quick overnight stay”
    All good. Clean room. Only kettle had hidden dirt. When I rinsed it lot of black specks came out. Either mould or tea leaves? Impossible to clean so I just went without a hot drink. Too late to bother calling for replacement. So wash & rinse kettle before using it!!
    Reviewed January 08, 2019
    9.6
    Exceptional
    Chee from Malaysia
    Couple
    Deluxe
    Stayed 1 night in January 2019
    Friendly Staff”
    A nice hotel with strategic location that allowed us to enjoy our shopping at Pyramid. At the same time, thanks to the staff that arrange the alternative as the king size bed is not available when I check in.
    Reviewed January 07, 2019
    8.0
    Excellent
    Loi from Singapore
    Family with teens
    Deluxe
    Stayed 3 nights in December 2018
    Thumbs up!”
    Every year I will make a trip down and stay in the same hotel. This year, everything gets better. Renovated, better service, rooms getting cleaner, even the mini bar drinks are complimentary. Love this hotel!!!
    Reviewed December 31, 2018
    9.6
    Exceptional
    siti from Malaysia
    Solo traveler
    Deluxe
    Stayed 1 night in December 2018
    Exceptional”
    Everything from check in, big spacious king bed, breakfast, swimming facility and stay was excellent. Just one disadv, the water in the shower area does not drain fast and stagnant for quite some time. Other than that, I loved the stay in pyramid hotel.
    Reviewed December 31, 2018
    8.0
    Excellent
    SUHARTI from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in December 2018
    Great stay”
    The deluxe twin room was beautiful and spacious. Bed is 2 super single so fit 2 adults 1 teen and 1 child. No view though. But its ok. Breakfast at sunway hotel and spa..2 mins sheltered link walk. Breakfast was great with many varieties. Staff very accomodative and polite. Sunway lagoon very near. Self service laundry just opposite. Link to mall with so many eateries.
    Reviewed December 29, 2018
    10.0
    Exceptional
    SYANDRA from Brunei Darussalam
    Family with young children
    Deluxe
    Stayed 2 nights in December 2018
    clean, convenient and comfortable ”
    Booked two rooms. Got interconnecting rooms. So grateful for that. Breakfast was ok, a lot to choose from. 7/11 is just directly opposite of the hotel lobby. Toiletries, iron and hairdryer were provided. Beds were clean and comfortable. All in all, a pleasant stay.
    Reviewed December 29, 2018
    8.0
    Excellent
    helen from Singapore
    Couple
    Deluxe Executive
    Stayed 3 nights in December 2018
    better than exoected”
    we were checked in and given rooms earlier that the stated check in time so we could freshen up and rest for a while before heading out to the mall for lunch. Breakfast was in the next hotel but it was a short walk across a link that overlooked the lagoon , not difficult at all. we went over the weekend so go for the breakfast before 9am as it gets crowded and some guests had to sit way outside the restaurant, our rooms are spacious and comfortable. would stay there again for our next trip
    Reviewed December 19, 2018
    8.0
    Excellent
    MUHAMMAD from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in January 2019
    Strategic Place to Stay around Sunway”
    Cossy place to stay, near to attracted place & convenient facilities.
    Reviewed January 11, 2019
    5.2
    weng from Malaysia
    Couple
    Deluxe Park View
    Stayed 1 night in December 2018
    did not even get to stay at the hotel”
    Booked for New Year's Eve. Went to reception at 2.30pm. Long queue to check in. Waited nearly 30 mins. Then were told room not ready and need to wait one more hour as paid for Resort View. Was offered free room upgrade but facing buildings/street. Declined. Came back at 6pm. Collected the key and to horror, the room was facing the street and at level 8. Noisy location. Went back to reception. They said no more rooms. How could this be? We waited for what? Just to be played around??? Then, they offered us to move to CLIO at the other end. We took up the offer as too tired to talk to them anymore and need to move the car to the other end of the mall. Bottom line is very simple. Why told us to wait for more than an hour when you could not give the room we PAID for???
    Reviewed January 02, 2019
    10.0
    Exceptional
    Shaakirah from Singapore
    Couple
    Deluxe
    Stayed 3 nights in December 2018
    Best for money ”
    We are a honeymoon couple. The hotel staff upgraded our room. We travelled by car. The Sunway Pyramid is at such a central area. The shopping centre and sunway lagoon is connected by walkway link through the hotel itself! We didn't travel anywhere out! The Sunday Pyramid shopping centre is the biggest shopping mall I've ever seen. Even the ones in Singapore lose to it (Vivocity & Ion). We couldn't complete walking around even with our 3nights stay there (29 Dec to 1st Jan 2019). Of coz, every branded items were much much cheaper! Every store had ongoing promotions. The shopping centre opens @10am and closes 10pm sharp. Sunway lagoon was exciting. Tickets were bought online (2 days fun pass) and didnt wait too long in the queue to get the wristbands. Quack express was an added advantage in all rides. It's value for money. The elockers - You get a barcode and scan it anytime to open and close it! Worth it right, unlike those key types- one time use. Such a wonderfup trip to a NY2019!🤩
    Reviewed January 02, 2019
    6.8
    Good
    Chin from Malaysia
    Family with young children
    Deluxe
    Stayed 1 night in December 2018
    Good location.”
    Everything was ok except the customer service and breakfast arrangement. Need to walk to next hotel to enjoy the breakfast and the restaurant always full which I think it can't cope for so many customer from two different hotels. Staff attitude need to be improved especially during check in and asking for special assistance.
    Reviewed January 02, 2019
    7.2
    Very good
    YI from Malaysia
    Couple
    Deluxe
    Stayed 1 night in December 2018
    Great location”
    This is my second time staying in this hotel and the breakfast experience is worst than 1st time. We were place at a 'temporary' extended breakfast area with limited foods. And the table was just next to the shisha area. Never want to have this horrible experience. And the room is not cheap.
    Reviewed January 02, 2019
    8.0
    Excellent
    Yon from Malaysia
    Couple
    Deluxe
    Stayed 2 nights in December 2018
    Good Location”
    Good Location
    Reviewed January 10, 2019
    10.0
    Exceptional
    David from Singapore
    Business traveler
    Deluxe
    Stayed 1 night in November 2018
    very convenient hotel”
    It is very convenient hotel for business trip and Excellent hotel to stay and good location.
    Reviewed January 15, 2019
    10.0
    Exceptional
    Abd from Brunei Darussalam
    Couple
    Deluxe
    Stayed 1 night in December 2018
    Already a favourite hotel”
    Very neat and nicely decorated deluxe room with waterpark view. Flawless check in & out processes. Very friendly, helpful staffs especially at the concierge. Very nice breakfast buffet although it took a short walk to Fuzion restaurant located at Sunway Resort (next building). Overall, would love to stay here again in the future.
    Reviewed December 16, 2018
    9.6
    Exceptional
    Abd from Brunei Darussalam
    Group
    Deluxe
    Stayed 2 nights in December 2018
    Very nice hotel”
    Nice, spacious room. Great buffet breakfast although it takes a short walk to Sunway Resort at the next building. One thing to take note for the housekeeping is that they should listen to guest request more attentively.
    Reviewed December 16, 2018
    10.0
    Exceptional
    Abd from Brunei Darussalam
    Group
    Deluxe
    Stayed 1 night in December 2018
    Love it!”
    Everything’s great! Very easy check-in/out processes. Very helpful staffs especially at the concierge. Very satisfying breakfast buffet (although it takes quite a short walk to Fuzion restaurant located at Sunway Resort). Overall, my family loved it so much. Big thanks to the hotel
    Reviewed December 16, 2018
    10.0
    Exceptional
    SALMIAH from Singapore
    Couple
    Deluxe
    Stayed 2 nights in May 2018
    Awesome Services, Facilities,Location and Great Breakfast”
    Beautiful and Clean newly renovated Park View Room!  Reception staff Ms Noveta was efficient and friendly. Concierge Mr Arizan was efficient,helpful and polite in assisting us with our flight documents.  Housekeeping Ms Nina was exceptional and helpful, we request for room makeup in the evening and she send staff immediately to settle it without arguing n was so pleasant!  Overall we had a great relaxing stay at Sunway Pyramid Hotel and looking forward to come back. Strongly recommended hotel to stay.
    Reviewed December 08, 2018
    8.8
    Excellent
    Hoe from Malaysia
    Business traveler
    Deluxe
    Stayed 2 nights in November 2018
    Nice hotel at reasonable price ”
    Everything is perfect except the BF is at the neighbouring hotel which requires a 3-minute walk. Hotel is Strategically located, the room is very reasonably priced and the hotel ambient is just good. The shopping mall is attached on the hotel. I would love to return during my business trip to KL/Selangor next Jan.
    Reviewed December 02, 2018
    12345
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