16 Dec 2018
Sunday
17 Dec 2018
Monday
2 adults
1 room
10.0
Exceptional"Staff was very friendly and hospitable and location is great..."
Choi F.
|
December 5, 2016
See map
Excellent
Location
8.7
Removed from saved list
What guests are saying:
Late check in
Tv in the living hall channel are not clear. Other than that are perfectly well and enjoy the staff! Staffs are friendly and attentive! Great job! Keep it up!
Awesome
Our family just want to relax and stay quiet. So this hotel is perfect, have the facility for young kids and food stall/ restaurant nearby as well. Nice breakfast too. Will come back one day.
Only lights in the room problem it on and off.
Hotel staff are very helpful. Hotel location is very good with a big shopping mall & amusement park next door.
Good service for overall.
My family annual trip to Sunway. Always enjoy our stay at the resort where beds are comfortable and staff are friendly.
Will book again in the near future
It's at Sunway, Good location and good place.
Just checking in took a bit of time. Otherwise it was a pleasant experience.
Sunway Resort Hotel & Spa
What's nearby?
From 4926 reviewsSee what guests said
8.4
/
10
Excellent facilities
8.6
Recommended by 92% of guests
| Value for money | 8.0 |
| Distance to city center | 20. Km |
| Location rating | 8.7 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 9.9 km |
92%
would recommend to a friend
Agoda Preferred Property
2018
Gold Circle Award Winner
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Air conditioning
Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 25 times since yesterday | 20 travelers are looking at this property right now
See photos and details
Executive Suite
...
- Room size: 61 m²/657 ft²
- City view
- 1 king bed
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Club
...
- Room size: 40 m²/431 ft²
- City view
- 2 single beds or 1 king bed
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Premier Park View
...
- Room size: 40 m²/431 ft²
- Park view
- 2 single beds or 1 king bed
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Junior Suite
...
- Room size: 45 m²/484 ft²
- City view
- 1 king bed
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Premier
...
- Room size: 40 m²/431 ft²
- City view
- 2 single beds or 1 king bed
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Club Double or Twin Family Fun Package
...
- Room size: 40 m²/431 ft²
- Shower and bathtub
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Club Double or Twin
...
- Room size: 40 m²/431 ft²
- Shower and bathtub
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Club Double or Twin - Couples Escapade
...
- Room size: 40 m²/431 ft²
- Shower and bathtub
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Premier Double or Twin - Couples Escapade
...
- Room size: 40 m²/431 ft²
- Shower
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Premier Double or Twin Family Fun Package
...
- Room size: 36 m²/388 ft²
- Shower and bathtub
Enter dates to see prices
What people love about the property
- 10.0Exceptional
"Pros: great service and very clean hotel."
Khairun
|
December 30, 2017
- 9.6Exceptional
"Staff is very professional, attentive and polite."
Le N.
|
January 5, 2018
- 10.0Exceptional
"Excellent place to stay!"
kah H.
|
December 1, 2017
Compare to other recommended properties
Best value!  Sunway Resort Hotel & Spa |  |  |  | |
| Guest rating | Excellent 4926 reviews 8.4 Location 8.7 | Excellent 7570 reviews 8.1 Location 8.7 | Very good 172 reviews 7.7 Location 8.8 | Excellent 9435 reviews 8.3 Location 9.0 |
| Neighborhood | Bandar Sunway | Bandar Sunway | Bandar Sunway | Mid Valley / Bangsar |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
9.6
Exceptional"Excellent location, room was clean and spacious."
Shahril
|
May 7, 2018
An overview
Sunway Resort Hotel & Spa is a beautiful accommodation ideal for both leisure and adventure travelers. Situated only 25 minutes from the airport, the property offers convenient access to the business district and central Kuala Lumpur. Sunway Resort Hotel & Spa is also within easy reach of the Bus Rapid Transit, which is a great mode of transportation especially for those with disabilities. The transit line has seven strategically connected stations, making it possible for guests to reach all parts of this city with ease. Sunway Resort Hotel & Spa is surrounded by famous attractions like Sunway Lagoon Theme Park, the luxurious Sunway Pyramid Shopping and Entertainment mall, several outdoor themed venues, a Balinese-inspired spa, a medical center, and several dinning options. When looking for a great resort in a prime location, Sunway Resort Hotel & Spa is definitely the answer.
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Nearest essentials
Airports
Sultan Abdul Aziz Shah Airport (SZB)
9.9 km
24 minutes
Kuala Lumpur International Airport (KUL)
37.8 km
47 minutes
Public transportation
KTM Train Station - Subang Jaya
2.8 km
12 minutes
Taman Paramount LRT Station
4.0 km
18 minutes
Hospital or clinic
Sunway Medical Centre
500 m
5 minutes
Shopping
Mid Valley Mega Mall
9.3 km
Convenience store
7 Eleven
190 m
19 minutes
Cash withdrawal
ATM
260 m
19 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Breeks Cafe
5.4 km American
myBurgerLab Oug
6.9 km American, Fast food, Halal
The Owls Cafe
7.3 km American, Cafe, Fusion
Asian cuisine
Nasi Kandar Shaaz Curry House
230 m Asian, Indian, Indonesian
Restaurant Sri Nyonya
3.6 km Asian, Malaysian
Paradise Dynasty
4.0 km Asian, Chinese, Taiwanese
Chinese cuisine
Fatty Chong Restaurant
4.9 km Chinese
Yun lai dim sum
5.3 km Chinese
Home Kitchen
5.4 km Chinese
What they offer
9.2
Exceptional"The room itself was awesome and the views were amazing."
Parameswaran
|
February 14, 2018
Popular facilities
- Spa
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- Chinese [Cantonese]
- Malay
- Arabic
- Chinese [Mandarin]
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Tours
- Massage
- Spa
- Nightclub
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Restaurants
- Coffee shop
- Restaurant [halal]
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Infirmary
- Shops
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
For the kids
- Babysitting service
- Kids club
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Valet parking
- Car park [free of charge]
- Shuttle service
Available in all rooms
- Air conditioning
- Free bottled water
- Satellite/cable channels
- Alarm clock
- Hair dryer
- Scale
- Bathrobes
- In-room safe box
- Sewing kit
- Bathroom phone
- Interconnecting room(s) available
- Shower
- Bathtub
- Internet access – LAN
- Slippers
- Carpeting
- Ironing facilities
- Smoke detector
- Closet
- Laptop workspace
- Smoking allowed
- Clothes dryer
- Linens
- Telephone
- Coffee/tea maker
- Mini bar
- Toiletries
- Daily newspaper
- Mirror
- Towels
- Desk
- Non-smoking
- Wake-up service
- DVD/CD player
- On-demand movies
- Wi-Fi [free]
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What's nearby
Most popular landmarks
- Mid Valley Mega Mall - 9.29 km
- Thean Hou Temple - 10.45 km
- Sri Maha Mariamman Temple - 12.65 km
- Petaling Street - 12.87 km
- Pavilion Kuala Lumpur - 14.5 km
- Aquaria KLCC - 14.78 km
- Kuala Lumpur City Centre (KLCC) - 14.94 km
- Suria KLCC - 14.99 km
- Petronas Twin Towers - 15.01 km
- Batu Caves - 20.96 km
Closest landmarks
- Sunway Pyramid - 300 m
- Sunway Lagoon Theme Park - 450 m
- Monash University - 570 m
- Sunway College - 600 m
- Metropolitan College - 1.85 km
- INTI College Subang Jaya - 1.97 km
- Taylors College - 2.02 km
- Royal Subang Golf Club - 2.08 km
- Subang Parade Shopping Mall - 2.85 km
- Kedai - 3.68 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-5 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 6-12 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 13 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.
- Check-in or check-out outside the mentioned hours may be subject to an additional charge.
- This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
- The property offers a family fun and couple escapade package that includes a 50-minute Balinese Massage and the Sunway Lagoon ticket. Please contact the property directly for more details.
- Extra bed is available with a fee upon request.
- There is an additional breakfast charge for children. Please contact the property directly for more information.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 181 MYR
Distance from city center: 20. Km
Travel time to airport (minutes): 45
Extras
Breakfast charge (unless included in room price): 69 MYR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 21
Number of restaurants: 1
Number of rooms : 439
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (4926)Booking.com Reviews (5456)
8.4
/
10
Excellent
Provided by verified guests of 
All languages
All guests (4926)
All room types
Showing 3860 verified guest comments
12345
10.0
Exceptional
LIM from Malaysia
Couple
Premier
Stayed 1 night in December 2018
Great place to stay”
Hotel location is excellent, i took grab around rm20 to reach from Kl central. Great park view , friendly staff and attentive. Very clean room and theres even free nespresso ! Highly recommend for family who bringing kids to sunway lagoon to have fun.
Reviewed December 10, 2018
Dear LIM,
We are pleased to know that you have enjoyed your overall stay with us.
We look forward to your next trip in Sunway City!
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
6.8
Good
Tessa from United Kingdom
Couple
Premier
Stayed 2 nights in December 2018
Room for improvement”
I have always rated Sunway Resort Hotel and Spa excellent however over the years I have noticed deterioration in standards. This was an online booking and as a result you are given a room not up to your expectations. As I entered the room, I was aware of a flood in the bathroom upon ringing reception, it took over an hour for a resolution. Next the sink got clogged up again it took ages before this was rectified. I was unable to use the bathroom for over an hour as a result of this unacceptable. I stay here as it is convenient for seeing my relatives who live in the vicinity otherwise I will consider whether to stay here or not next time. I started staying here in the early 90's and the deterioration in standards is very obvious. Breakfast however is always excellent but still room for improvement. Wake up Sunway Resort Hotel and Spa your standards have dropped! TD
Reviewed December 15, 2018
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10.0
Exceptional
Ali from Maldives
Solo traveler
Premier Park View
Stayed 1 night in October 2018
Superb Hotel”
I liked everything about the hotel especially the staff.
They have very well trained amazing , helpful staff. Kudos to the front office team.
Only negative point for me was the Breakfast . A bit tight space in sitting area .But the staff were very helpful in directing me to an empty seat. Would be great to see a variety of cakes and other pastries as well.
Reviewed December 06, 2018
Dear ALI,
We're glad you were able to experience the warm hospitality and services of our team. We have highlighted your comments to the team and we will certainly work towards driving greater improvement; allowing for better experience.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
7.6
Very good
hjh.Rohana from Brunei Darussalam
Family with young children
Premier Park View
Stayed 1 night in December 2018
Very good”
Everything perfect except the toilet's hotel .in order to make it more excellent the bathroom should have another pipe for washing instead of using shower only & lastly toilet waste should be placed separetly to make it ,more hygenie
Reviewed December 11, 2018
Dear Hjh.Rohana,
Thank you for choosing to stay with us during your recent visit.
We have noted on your comments and will strive for further improvement to merit your future visit.
Thank you.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
8.4
Excellent
Nortisha from Malaysia
Family with young children
Premier
Stayed 1 night in December 2018
Friendly and honest staff ”
rooms are clean and spacious. We accidentally left my son pillow and went back there to collect it back. It was nicely wrapped and to our surprise, the room service staff even keeps my son small toy together with the pillow (that we totally forgot about it) The floor was spanking shiny. Even the front office staff and bell boy are friendly too. Keep it up.
Reviewed December 10, 2018
Dear NORTISHA,
We're glad you were able to experience the warm hospitality and services of our team.
We look forward to your next trip in Sunway City!
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.6
Exceptional
Ridwan from Australia
Family with teens
Premier
Stayed 2 nights in November 2018
Well maintained with professional staff”
They tried their best to accomodate our special requests. The facilities are very well maintained. Location is terrific next to shopping mall and fun park for family.
Staff were very professional. They even check on my old mother at the room when they were made aware indirectly that my mom would be mostly staying inside the room. That caring aspect of service put the team excels other comparable hotel.
Thank you Sunway Resort Team!
Reviewed November 19, 2018
Dear Mr Ridwan,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded November 20, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
4.8
LIU from China
Family with young children
Premier
Stayed 2 nights in December 2018
Acceptable”
I’ve stay at room 1211 and 1213 in the weekday but we can very clear hear the loud music from nearby night club until mid night!!!!!! Furthermore our Agoda rate already include two free breakfast but as I booked the wrong amount of people stay and hotel refuse to give two free breakfast, very bad experience will never stay again!!!!!
Reviewed December 14, 2018
Did you find this review helpful?|
10.0
Exceptional
SHI from Singapore
Family with young children
Junior Suite
Stayed 2 nights in December 2018
Great services and locations.”
Reviewed December 12, 2018
Dear SHI,
Thank you for choosing to stay with us during your recent visit. We hoped all was up to your expectations.
We look forward to your next visit with us.
Thank you.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
8.8
Excellent
intan from Malaysia
Family with young children
Premier
Stayed 1 night in November 2018
the staff was wonderful & the breakfast was superb”
the best breakfast hotel i ever had
Reviewed December 11, 2018
Dear INTAN,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.2
Exceptional
rency from Indonesia
Couple
Premier
Stayed 2 nights in December 2018
A wonderful vacation”
Room was clean, easy access to Pyramid Mall. Awesome!!
Reviewed December 11, 2018
Dear RENCY,
We are pleased to know that you have enjoyed your overall stay with us.
We look forward to your next trip in Sunway City!
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.6
Exceptional
Siti from Singapore
Family with teens
Premier
Stayed 2 nights in December 2018
Great 1st stay....will not be the last”
My family truly enjoyed the stay. We went as a family of 4. Our room was huge with 2 twin beds. Initially I requested for extra bed but realised each bed can sleep 2 comfortably. The toilet was really spacious with separate bathtub and shower facility. The view from our room was breathtaking as its facing the Sunway Lagoon park. The hotel pools were huge with waterfall features. My husband and daughter had an enjoyable time at the pool. The gym was clean and well-equipped. Not many guests patronised the gym so I had a good time working out there each night. The access to Sunway Pyramid shopping mall is sheltered and easily accessible from the hotel. Overall, we truly enjoyed our stay, the service was great and it deserves the 5 star rating. Will definitely come back to unwind here:)
Reviewed December 06, 2018
Dear SITI,
Thank you for choosing to stay with us during your recent visit. We are pleased to know that you have enjoyed your overall stay with us.
Looking forward to your next trip in Sunway City!
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.6
Exceptional
Zuraidah from Singapore
Family with young children
Premier
Stayed 3 nights in November 2018
Exceptional”
Everything went smoothly, from check in to check out. The morning breakfast buffet is awesome! Great variety and tasty to boot. Convenient to get to sunway lagoon and sunway pyramid mall which is huuuuuge. Will stay here again!
Reviewed December 03, 2018
Dear ZURAIDAH,
Thank you for choosing to stay with us during your recent visit. We are pleased to know that you have enjoyed your overall stay with us.
Looking forward to your next trip in Sunway City!
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.2
Exceptional
Mohamad from Brunei Darussalam
Family with young children
Premier
Stayed 1 night in December 2018
Exceptional”
We love the room. It’s clean and spacious. Buffet spread is absolutely amazing. It’s location is strategic. Very close to Sunway Lagoon and Sunway Pyramid Shopping Mall. Staff is helpful and friendly.
Reviewed December 10, 2018
Dear MOHAMAD,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
10.0
Exceptional
Nahili from Singapore
Family with young children
Premier
Stayed 3 nights in November 2018
Family Bonding”
All the staff that we encounter, there are very professional, attentive and polite. They truly shown Malaysian hospitality.
All of us enjoy our stay and would definitely choose this hotel went we in near future.
The location of the hotel & the amount of family activity we can do together here is fantastic.
Reviewed November 14, 2018
Dear NAHILI,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded November 20, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
10.0
Exceptional
BOON from Malaysia
Family with young children
Premier
Stayed 1 night in November 2018
Exceptional”
This is the only hotel i give all excellent rating. Its worth the money for their room, breakfast and swimming pool and location. Room is spacious as they given me family room and combined 1 large bed and 1 queen bed together. Breakfast a lot variety. swimming pool is very huge. A link bridge to sunway pyramid.
Reviewed November 05, 2018
Dear BOON,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded November 20, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.2
Exceptional
BRENDAN from Australia
Solo traveler
Premier
Stayed 4 nights in September 2018
Very nice hotel.”
Beautiful hotel, lovely posh room and super comfy bed. Good facilities. Staff are excellent. Credit to management with their staff training. Every member was delightful, kind helpful and pleasant. Only issue with room is a door to open to the room next door. The door itself is paper thin and one can hear everything being said and done in the adjoining room.
Reviewed October 28, 2018
Dear BRENDAN,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded November 20, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.6
Exceptional
harry from Philippines
Couple
Club
Stayed 1 night in October 2018
club lounge”
everything is ok specially the staff they are all great.. but the club lounge food choice from afternoon tea up to breakfast i dont like it sorry... and for.lull time the club lounge dont have food that we can chew only drinks.. sorry again.
Reviewed October 24, 2018
Dear HARRY,
Thank you for choosing to stay with us during your recent visit.
We have noted on your comments and will strive for further improvement to merit your future visit.
Responded November 20, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
10.0
Exceptional
Noor from Malaysia
Family with young children
Premier
Stayed 1 night in October 2018
A Resort with family at heart”
My two young children was completely smitten by the breakfast experience. They enjoyed the fact that the children's pool was warmer than the adult pool.
Free minibar was good but there was only one non-carbonated drink. Perhaps this resort could learn from Aloft on this part.
Other than that, the bedding, tub, tv channels, free mobilephone, all was perrrfect.
Reviewed October 16, 2018
Dear Ms Noor,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded October 21, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
9.2
Exceptional
Mohammed from Saudi Arabia
Couple
Premier
Stayed 2 nights in July 2018
My first choice if transit in KL”
I have been here more than 8 times. Every transit I book 2-3 nights with family or just couple. I believe it has the best variety of facilities in Asia. It suits families, couples, friends and any people. The breakfast still my best in the world.
Reviewed October 02, 2018
Dear Mr Mohammed,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded October 06, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
10.0
Exceptional
Saud from Saudi Arabia
Family with young children
Premier Park View
Stayed 3 nights in December 2018
Exceptional”
Everything was perfect, I really enjoyed the stay as well as the activity in the hotel, strongly recommend this to either family or couples.
Reviewed December 14, 2018
Dear SAUD,
Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
Responded December 15, 2018
Sunway Resort Hotel & Spa
Did you find this review helpful?|
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Mid Valley Mega Mall