Sunway Resort Hotel & Spa
Free Wi-Fi
2018

Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500
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    Swimming pool Sunway Resort Hotel & Spa

    Sunway Resort Hotel & Spa Reviews

    8.5
    Excellent
    /10
    (5804 reviews)See what guests said
    9.6
    Exceptional

    "are perfectly well and enjoy the staff!"

    Serene

    -

    November 24, 2018

    8.7
    Excellent facilities
    Recommended by 93% of guests

    Things you’ll love about Sunway Resort Hotel & Spa

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.8
    See map
    Better than 98% of properties in Kuala Lumpur
    Excellent location
    Popular
    Nearby
  • Mid Valley Mega Mall9.29 km
  • Thean Hou Temple10.46 km
  • Sri Maha Mariamman Temple12.65 km
  • Petaling Street12.87 km
  • Pavilion Kuala Lumpur14.5 km
  • Aquaria KLCC14.79 km
  • Kuala Lumpur City Centre (KLCC)14.94 km
  • Suria KLCC14.99 km
  • Petronas Twin Towers15.01 km
  • Batu Caves20.96 km
  • This property is in high demand!

    Booked 22 times since yesterday | 27 travelers are looking at this property right now

    Value for money8.0
    Distance to city center20. Km
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km

    Rooms available at Sunway Resort Hotel & Spa

    8.5
    Excellent
    Room comfort & quality
    Executive Suite Family Fun Package
    Executive Suite Family Fun Package
    ...
    • Room size: 61 m²/657 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Park View
    Premier Park View
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin
    Club Double or Twin
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin - Couples Escapade
    Club Double or Twin - Couples Escapade
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices

    What people love about Sunway Resort Hotel & Spa

    • 8.4
      Excellent
      Location

      "Location just in door with sunway lagoon and near to bus station traveling to penang, around the area arabic restaurant"

      Rami

      |

      January 8, 2019

    • 9.6
      Exceptional
      Staff 

      "Staffs are friendly and attentive!"

      Serene

      |

      November 24, 2018

    • 10.0
      Exceptional
      Staff 

      "the staff were very helpful in directing me to an empty seat."

      Ali

      |

      December 6, 2018

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    More about Sunway Resort Hotel & Spa

    More about Sunway Resort Hotel & Spa

    7.6
    Very good

    "Location very good."

    Kamaliana

    |

    December 23, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "We had a pleasant stay in the hotel."

    Sally

    |

    January 14, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Breeks Cafe
    5.4 km American
    myBurgerLab Oug
    6.9 km American, Fast food, Halal
    The Owls Cafe
    7.3 km American, Cafe, Fusion
    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    230 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.6 km Asian, Malaysian
    Paradise Dynasty
    4.0 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.9 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.4 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Sunway Resort Hotel & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5804)Booking.com Reviews (5456)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.7
    Location8.8
    Room comfort and quality8.5
    Service8.5
    Value for money8.0
    All languages
    All guests (5804)
    All room types

    Show reviews that mention 

    Showing 4136 verified guest comments
    12345
    10.0
    Exceptional
    Jessica from Indonesia
    Family with young children
    Premier
    Stayed 3 nights in June 2019

    The Best Hotel In Malaysia”

    A great holiday with agoda in the best hotel "sunway resort and spa" because this hotel is good service, more variant breakfast and the room is comfortable for my family, near to shopping mall, sunway lagoon, 7eleven open 24hours, and more..........love it

    Reviewed June 07, 2019
    10.0
    Exceptional
    Jessica from Indonesia
    Family with young children
    Premier
    Stayed 3 nights in June 2019

    The Best In Malaysia”

    A great holiday with agoda in the best hotel "sunway resort and spa" because this hotel is good service, more variant breakfast and the room is comfortable for my family, near to shopping mall, sunway lagoon, 7eleven open 24hours, and more..........love it

    Reviewed June 07, 2019
    6.0
    Chee from Singapore
    Family with young children
    Premier
    Stayed 2 nights in June 2019

    Reconsider again”

    If we are travelling in group maybe if not might reconsider as if we driving there, u won’t be putting priory and don’t bother to message or request before departing cause no use. Prepared to pay upgrade room if wanted early checking in before 3pm.

    Reviewed June 25, 2019
    8.0
    Excellent
    JENNIFER from Malaysia
    Business traveler
    Premier Park View
    Stayed 1 night in May 2019

    Great environment great room great service! ”

    Thousand thanks to reception Mr Balraj . Very friendly and helpful 👍 Stay there for 1 night due to business trip and make me wanted to go back for personal/family trip :) Breakfast variety is awesome. .

    Reviewed May 27, 2019
    9.2
    Exceptional
    Cat from Malaysia
    Family with young children
    Executive Suite
    Stayed 1 night in May 2019

    3rd year”

    This was our 3rd time in 3 years, me and my family checked into Sunway Hotel. This is my family No.1 choice of hotel when come to short vacation. Everything was good, but the breakfast could be improved. For 3 years, the breakfast selections have never been changed. Same nasi lemak, same dimsum, same bread choices, etc. One of my family members said she can easily find the food even with her eyes closed. But other things were amazing.. location, hotel rate, staff attitude, well done Sunway Hotel!

    Reviewed May 27, 2019
    10.0
    Exceptional
    Sheryl from Singapore
    Family with young children
    Premier
    Stayed 3 nights in May 2019

    Relaxing ”

    The staffs are friendly, accommodating and helpful. Our room is bigger than what is shown on the photos online. The overall look of the hotel is impressive and amazing. Just a slight improvement is needed when it comes to the buffet breakfast coz very few choices were there.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Remesh from Malaysia
    Family with teens
    Premier
    Stayed 1 night in March 2019

    One Stop Resort”

    Sunway Hotel Resort is conveniently located in Bandar Sunway which makes it easily accessible to KL, PJ, Damansara, Subang via well connected highways. The Hotel itself is complete with all amenities or is reachable within a short walking distance, food & beverage, spa, shopping, theme parks, hospital, etc. Golf clubs are also nearby all within 15-30mins drive. The rooms are big and spacious, well ventilated and bright. Staff are friendly too. Great for family stay.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Timothy from Australia
    Family with teens
    Premier
    Stayed 4 nights in April 2019

    Loved our stay at Sunway.”

    Our teeneage Aussie girls loved staying this close to a shopping mall with Bath and Body Works, Typo, Victoria Secret, Cotton On, Pandora....... the list goes on. The food at the buffet breakfast was extensive, international cuisine. There were many dining options at reasonable prices and when the girls needed there "take-away" fix Mcdonald's, KFC or Subway were all within walking distance. We enjoyed going to the theme park which is attached to the hotel. We were able to secure adjoining rooms and the staff were very accomodating with any requests. Would highly recommend staying here.

    Reviewed May 02, 2019
    9.6
    Exceptional
    HOCINE from Qatar
    Family with young children
    Premier
    Stayed 1 night in April 2019

    Sunway is a resort you'll want to go back to again and again.’ ”

    ‘ Excellent quality of food at the buffet breakfast and dinner. Friendly helpful staff. Specially WIRAD Perfect location. Spectacular views Sunway Lagoon from our room and View Pool and Restaurant. Excellent facilities. Beautiful gardens.,thanks to upgrade room to suite.

    Reviewed April 18, 2019

    Dear Hocine, Thank your very much for your comment, we are so please that you had a good stay with us. We will definitely commend on Wirad for such a good service. Thank you once again and we hope to see you again :) Best Regards

    Responded April 22, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    Ivonne from Indonesia
    Family with young children
    Premier
    Stayed 2 nights in December 2018

    Can’t wait to go back soon :) ”

    Kids were having a great time which means Parents were Happy too!!! Excellent choice at buffet breakfast! The room has a Good view overlooking the theme park, lovely pool... what more could you ask for :)

    Reviewed April 09, 2019

    Dear Ivonne, We are delighted that you enjoyed your whole experience at Sunway City and appreciate your compliments on our services and facilities. It was a privilege to have you here and we look forward to welcoming you back again soon.

    Responded April 11, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    Jiang from Singapore
    Couple
    Premier
    Stayed 1 night in December 2018

    PLeasant Stay”

    Have 1 night here when we can't bear to end our vacation so decide to book a night at last minute and sure it is a great decision. We had a big room for the price, nice view and buffet breakfast is pretty good. Bathroom is not that great unfortunately, the bath tub had no shower screen, all water will splash to the rest of the floor, bad idea. Next to Sunway Lagoon and shopping mall, so I say location is great.

    Reviewed April 04, 2019

    Dear Jiang, It was a pleasure to have you stay with us at Sunway Resort Hotel & Spa. We look forward to welcome you back to Sunway City in the near future.

    Responded April 09, 2019
    Sunway Resort Hotel & Spa
    2.0
    TAQI from Yemen
    Couple
    Premier Park View
    Stayed 1 night in June 2019

    Bad attitude staff ”

    The staff who was taking my luggages was very rude.

    Reviewed June 27, 2019
    9.2
    Exceptional
    Wendy from Malaysia
    Family with young children
    Premier
    Stayed 2 nights in June 2019

    Staff are polite and greet you every time ”

    Feel so warm that the staff not matter which department they greet you all the time.. Location was good for who those like to sunway lagoon and pyramid. Breakfast with variety of choices The only bad things is the towel of the hotel has bad smell since I change to another one still the same. So I just share with my husband cause only that one is without the smell. The bed is comfortable and the pillows too.. Recommend for those family with small kids to stay here because there is a lot of playground not only sunway lagoon and also inside sunway pyramid mall..

    Reviewed June 13, 2019
    5.6
    Mehul from Australia
    Family with young children
    Premier
    Stayed 2 nights in June 2019

    Nothing extra ordinary ”

    No worth the money, specially booking through 3rd party sites. Lengthy check in process and they take really long time had to wait 2.5 hours before my room could be sorted and had to wait with the little one for so long at lobby and lobby no proper seating arrangement for guests.

    Reviewed June 13, 2019
    6.4
    Good
    Bee from Malaysia
    Family with young children
    Premier
    Stayed 1 night in April 2019

    Overall ok ”

    Curtain and chair coveres got dirty marks which doesn't look nice. Toilet not rug or floor map as floor is slippery when it is wet. Can't complaint much with the price come with breakfast. Perfect view near swimming pool.

    Reviewed June 07, 2019
    10.0
    Exceptional
    B from Malaysia
    Family with young children
    Premier
    Stayed 1 night in March 2019

    Last minute deal”

    We got an excellent deal at the very last minute for around rm 400 plus. Mere minutes from the theme park or mall. Huge variety and scrumptious breakfast spread. The room was massive, could fit another 2 adults on the sofa bed with mattress underneath. Only gripe was it was also Petronas family day so the crowd to wait for breakfast and at theme park were overwhelming at times. Felt like it was more than could be handled by the team.

    Reviewed March 30, 2019
    10.0
    Exceptional
    SERENA from Italy
    Business traveler
    Premier
    Stayed 1 night in March 2019

    Great Choice”

    The hotel rooms are nice, clean and spacious. Wifi is woking well. The hotel has also a very nice pool and a gym. For breakfast there is a wide choice of Western and Eastern food. The hotel is attached to the mall, so very convenient in case you need to shop or dine. Staff was always extremely caring and attentive. Downsides: on Saturday afternoon the pool chairs were definitely not enough even if there were not that many people. I found it quite annoying. With the lagoon park beside, on weekends the place might get noisy.

    Reviewed March 18, 2019
    10.0
    Exceptional
    Muhammad from Singapore
    Family with young children
    Club
    Stayed 1 night in March 2019

    CLUB ROOM”

    We booked a Club room. The room is clean, bedsheet is fresh and toilet is clean. The bath tub is low therefore it is suitable for my 2 toddlers to get in and out. The club house does not offer variety of food therefore we didnt quite enjoy it. I was suprised with a birthday cake after a long day. Staff is friendly and approachable. We definitely will come again.

    Reviewed March 17, 2019
    10.0
    Exceptional
    Sylvia from Singapore
    Family with teens
    Premier
    Stayed 2 nights in February 2019

    Amazing weekend”

    We had a wonderful but short weekend. The rooms were big and clean. The staff were wonderful and friendly. Special shout out to front office staff Balraj (i believe that’s his name). Efficient check in. We are a family of 5 and the rooms were big.

    Reviewed March 01, 2019

    Dear SYLVIA, We are very happy to know our services and facilities lived up to your expectations. Thank you for recognizing our team with a special mention to Balraj who provided personal and instinctive experiences.

    Responded March 07, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    Norhaslinda from Malaysia
    Family with young children
    Premier
    Stayed 1 night in February 2019

    My 1st perfect ten score!”

    It was public holiday and i expected the crowd. But, the cx in and cx out was super breeze even though during bfast there were many people. Buffet bfast was totally awesome. There are direct access to sunway lagoon from the hotel. Very close. Very close to sunway pyramid, just walk in covered area/bridge. Other eateries/ conv store just across the road. The staff was all very helpful and friendly.

    Reviewed February 12, 2019

    Dear NORHASLINDA, Thank you so much for giving us the opportunity to show you the Sunway hospitality. We are very happy to know our services and facilities lived up to your expectations. Look forward to welcoming you back to Sunway City.

    Responded February 15, 2019
    Sunway Resort Hotel & Spa
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    • Excellent location
    • Mid Valley Mega Mall