Sunway Resort Hotel & Spa
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Ballroom Sunway Resort Hotel & Spa
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8.5
Excellent
12.8% this month
/10
(5918 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Sunway Pyramid Shopping Mall280 m
  • Sunway Pyramid300 m
  • Sunway Lagoon350 m
  • Scream Park390 m
  • Nickelodeon Lost Lagoon420 m
  • Sunway Lagoon Theme Park450 m
  • Sunway Medical Centre500 m
  • Monash University570 m
  • Sunway College600 m
  • Metropolitan College1.85 km
  • Free Wi-Fi
    2018

    Sunway Resort Hotel & Spa

    Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500 - See map
    "Clean room, polite staff, comfy bed, close to shopping mall and theme park, great breakfast Cons- a bit dated room with small TV"
    Siu G. - January 3, 2019
    Exceptional reputation
    Recommended by 93% of guests
    Excellent facilities on premise
    8.7 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 158 times | 22 travelers are looking at this property right now

    Property ranking|Compared to 13,128 Kuala Lumpur properties
    See all rankings
    Service score
    8.5/10
    Cleanliness score
    8.6/10
    Room comfort score
    8.5/10
    Review score - United States
    8.0/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Value for money8.1
    Distance to city center20. Km
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km

    Rooms available at Sunway Resort Hotel & Spa

    8.5
    Excellent
    Room comfort & quality
    Executive Suite Family Fun Package
    Executive Suite Family Fun Package
    ...
    • Room size: 61 m²/657 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Park View
    Premier Park View
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin
    Club Double or Twin
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin - Couples Escapade
    Club Double or Twin - Couples Escapade
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sunway Resort Hotel & Spa?

    Check-in at Sunway Resort Hotel & Spa starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Sunway Resort Hotel & Spa to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Sunway Resort Hotel & Spa?

    Getting to Sunway Resort Hotel & Spa from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 181 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Sunway Resort Hotel & Spa. If you would like to drive to Sunway Resort Hotel & Spa, a car park is available onsite for use and is free of charge. Convenient parking options including valet parking are also offered at the property.

    Is breakfast offered at Sunway Resort Hotel & Spa?

    Buffet breakfast is offered at Sunway Resort Hotel & Spa from 6:00 AM to 10:30 AM. Sunway Resort Hotel & Spa serves Asian breakfast. There is an additional charge of 110 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Sunway Resort Hotel & Spa?

    Sunway Resort Hotel & Spa has many in-house restaurants for hungry guests to dine-in. The Resort Cafe, Busaba Thai and Grand-Imperial Restaurant offer an extensive range of cuisines including Indian, Japanese, Chinese, Thai, Western, Middle Eastern and Asian. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.
    Don't miss a chance to treat your taste buds to chinese dim sum and London roast duck, must-try dishes highly recommended by the property.
    For unique flavors, explore the nearby restaurants such as Teochew Chendul, Pappa Rich, Tarbush, Nando's and Bubba Gump Shrimp Co.!

    Can special events be hosted at Sunway Resort Hotel & Spa?

    Special events such as weddings may be hosted at Sunway Resort Hotel & Spa. The property has indoor venues that are perfectly suited for all your needs. Wi-fi services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Sunway Resort Hotel & Spa?

    On-site venues and convenient event services make Sunway Resort Hotel & Spa an ideal choice for hosting events such as meetings, conferences and exhibitions. The business venues at Sunway Resort Hotel & Spa can hold up to 300 people. Projector or led display is available to help make your business event a successful one.
    Interested in hosting a business event? Let Sunway Resort Hotel & Spa know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Sunway Resort Hotel & Spa?

    There are both smoking and non-smoking floors available at Sunway Resort Hotel & Spa. Simply indicate your preference when booking on Agoda, and Sunway Resort Hotel & Spa will place you on the requested floor type.

    Show more questions
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    What people love about Sunway Resort Hotel & Spa

    • 10.0
      Exceptional
      Staff 

      "the staff were very helpful in directing me to an empty seat."

      Ali

      |

      December 6, 2018

    • 10.0
      Exceptional

      "Very nice stay."

      Chieng

      |

      December 18, 2018

    • 10.0
      Exceptional

      "Both my husband and I truly enjoyed our stay at the hotel."

      Siti J.

      |

      December 26, 2018

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    More about Sunway Resort Hotel & Spa

    More about Sunway Resort Hotel & Spa

    10.0
    Exceptional

    "We had a pleasant stay in the hotel."

    Sally

    |

    January 14, 2019

    An overview

    Show less

    What they offer

    9.6
    Exceptional
    Staff 

    "Staffs are friendly and attentive!"

    Serene

    |

    November 24, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Breeks Cafe
    5.4 km American
    myBurgerLab Oug
    6.9 km American, Fast food, Halal
    The Owls Cafe
    7.3 km American, Cafe, Fusion
    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    230 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.6 km Asian, Malaysian
    Paradise Dynasty
    4.0 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.9 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.4 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Sunway Resort Hotel & Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5918)Booking.com Reviews (5456)
    8.5
    /
    10
    Excellent
    12.8% this month
    Cleanliness8.6
    Facilities8.7
    Location8.8
    Room comfort and quality8.5
    Service8.5
    Value for money8.1
    Rating
    9+ Exceptional (1688)
    8-9 Excellent (832)
    7-8 Very Good (956)
    6-7 Good (347)
    <6 Below Expectation (346)
    Time of the year
    Mar - May (1013)
    Jun - Aug (960)
    Sep - Nov (943)
    Dec - Feb (1253)
    All guests (5918)
    All room types
    All languages

    Show reviews that mention 

    Showing 4169 verified guest comments
    12345
    10.0
    Exceptional
    Uthayakumar from Singapore
    Family with young children
    Premier Park View
    Stayed 3 nights in December 2018

    Great Stay”

    Fantastic place to relax and have great fun with family

    Reviewed July 24, 2019
    8.0
    Excellent
    Martin from Thailand
    Business traveler
    Premier
    Stayed 4 nights in July 2019

    Very good”

    As always I had a nice stay there and for sure will come back again. This time on my level of my room there were to many kids who made a lot of noise which is normally o problem but this time it was too much! As well I encountered a couple who enjoyed their night together at next door where there was also extra connection door which was in the middle of the night not enjoyable. It would be nice to have as business people an extra level which is quiet.

    Reviewed July 08, 2019
    10.0
    Exceptional
    Faridatul from Malaysia
    Couple
    Premier Park View
    Stayed 1 night in June 2019

    Very satisfied!”

    Me and husband stayed here on 30 June-01st July 2019 for our 2nd anniversary. So first thing we do is check in. So easy.. The staff was very pleasant and friendly. The lobby smells so nice. I just love it. 10/10 for the nice smells. My joy becomes double when the staff inform me that the management upgrade the room to suite. So I was very excited to go up and see how was our suite be like. The room very-very nice, cleanliness & spacious was excellent. Facilities was good. 10/10 for the suite. The most I like is, the view from our suite. We got the sunway lagoon theme park view. 10/10 for the view. On the next morning, we having a breakfast at Resort Cafe. Honestly, all foods is very delicious. Really worth it to woke up early and having the foods. 10/10 for breakfast. Overall, we really-really enjoy & happy in sunway resort hotel & spa. Will come again for sure.

    Reviewed July 02, 2019
    10.0
    Exceptional
    Umatharan from Malaysia
    Family with young children
    Executive Suite
    Stayed 3 nights in July 2019

    Easy access to Sunway Lagoon and Pyramid”

    Nice breakfast, room are clean and nice. Quite packed as its close to Sunway Lagoon.

    Reviewed July 22, 2019
    9.2
    Exceptional
    Lai from Singapore
    Solo traveler
    Premier
    Stayed 2 nights in July 2019

    Exceptional”

    The swimming pool is not so ideal for kids . Kind of deep for kids . More steps down to the pool would be ideal . There's no toddler pool . There's mosquitoes around too. The gym is pretty impressive . Good size for a gym Equipment wise are well selected. What stood out most is the decor of the entrance . Looks very impressive and welcoming . Refreshing fresh juice served is a very welcoming. The international food choice for breakfast is sumptuous for a hearty breakfast. Wide selection of food. Display of the fruit section is very alluring to the sight and mouth watering too especially for people who go for healthty food. The hotel room is very clean n well kept .

    Reviewed July 18, 2019
    6.4
    Good
    Abdulmajeed from Oman
    Family with young children
    Premier Park View
    Stayed 4 nights in July 2019

    Unfortunately not as expexcted”

    Hotel location was excellent near the mall however, our expectation was more than what we saw.First night we got two rooms not as we booked and rooms are very small. Quee is very high at in all areas that include lift,reception and the morning breakfast. Finely the value for money is highe compare to the service and rooms type.

    Reviewed July 17, 2019
    10.0
    Exceptional
    Jessica from Indonesia
    Family with young children
    Premier
    Stayed 3 nights in June 2019

    The Best Hotel In Malaysia”

    A great holiday with agoda in the best hotel "sunway resort and spa" because this hotel is good service, more variant breakfast and the room is comfortable for my family, near to shopping mall, sunway lagoon, 7eleven open 24hours, and more..........love it

    Reviewed June 07, 2019
    10.0
    Exceptional
    Jessica from Indonesia
    Family with young children
    Premier
    Stayed 3 nights in June 2019

    The Best In Malaysia”

    A great holiday with agoda in the best hotel "sunway resort and spa" because this hotel is good service, more variant breakfast and the room is comfortable for my family, near to shopping mall, sunway lagoon, 7eleven open 24hours, and more..........love it

    Reviewed June 07, 2019
    8.0
    Excellent
    JENNIFER from Malaysia
    Business traveler
    Premier Park View
    Stayed 1 night in May 2019

    Great environment great room great service! ”

    Thousand thanks to reception Mr Balraj . Very friendly and helpful 👍 Stay there for 1 night due to business trip and make me wanted to go back for personal/family trip :) Breakfast variety is awesome. .

    Reviewed May 27, 2019
    9.2
    Exceptional
    Cat from Malaysia
    Family with young children
    Executive Suite
    Stayed 1 night in May 2019

    3rd year”

    This was our 3rd time in 3 years, me and my family checked into Sunway Hotel. This is my family No.1 choice of hotel when come to short vacation. Everything was good, but the breakfast could be improved. For 3 years, the breakfast selections have never been changed. Same nasi lemak, same dimsum, same bread choices, etc. One of my family members said she can easily find the food even with her eyes closed. But other things were amazing.. location, hotel rate, staff attitude, well done Sunway Hotel!

    Reviewed May 27, 2019
    10.0
    Exceptional
    Sheryl from Singapore
    Family with young children
    Premier
    Stayed 3 nights in May 2019

    Relaxing ”

    The staffs are friendly, accommodating and helpful. Our room is bigger than what is shown on the photos online. The overall look of the hotel is impressive and amazing. Just a slight improvement is needed when it comes to the buffet breakfast coz very few choices were there.

    Reviewed May 06, 2019
    10.0
    Exceptional
    Remesh from Malaysia
    Family with teens
    Premier
    Stayed 1 night in March 2019

    One Stop Resort”

    Sunway Hotel Resort is conveniently located in Bandar Sunway which makes it easily accessible to KL, PJ, Damansara, Subang via well connected highways. The Hotel itself is complete with all amenities or is reachable within a short walking distance, food & beverage, spa, shopping, theme parks, hospital, etc. Golf clubs are also nearby all within 15-30mins drive. The rooms are big and spacious, well ventilated and bright. Staff are friendly too. Great for family stay.

    Reviewed May 02, 2019
    10.0
    Exceptional
    Timothy from Australia
    Family with teens
    Premier
    Stayed 4 nights in April 2019

    Loved our stay at Sunway.”

    Our teeneage Aussie girls loved staying this close to a shopping mall with Bath and Body Works, Typo, Victoria Secret, Cotton On, Pandora....... the list goes on. The food at the buffet breakfast was extensive, international cuisine. There were many dining options at reasonable prices and when the girls needed there "take-away" fix Mcdonald's, KFC or Subway were all within walking distance. We enjoyed going to the theme park which is attached to the hotel. We were able to secure adjoining rooms and the staff were very accomodating with any requests. Would highly recommend staying here.

    Reviewed May 02, 2019
    5.2
    Ray from Malaysia
    Couple
    Premier
    Stayed 1 night in July 2019

    Could have be better”

    the key reason for me to choose this hotel was sunway pyramid, its just next this hotel. however, the hotel is not meeting my expectation. Firstly, No queue up practise for all guest? when i was in the mid of checking in my room at the counter, there are others jump in and asked for help, and they got entertained by the same officer by pausing my check in. Second thing, the officer pointed me to the right place to take lift to my hotel floor, i have to carried few of my heavy bag to walk around to look for the right lift. The corridor wallpaper is not well maintained. The room lock is way lower than standard. The hotel breakfast came with many flavours but not my favourite.

    Reviewed July 11, 2019
    9.6
    Exceptional
    Wan from Malaysia
    Family with teens
    Premier
    Stayed 1 night in July 2019

    superb view”

    we were upgraded to nice suit. Check in and out very smooth.

    Reviewed July 19, 2019
    9.6
    Exceptional
    Hussain from Bahrain
    Family with young children
    Premier
    Stayed 2 nights in July 2019

    Best waterpark resort”

    Good rooms, Amazing breakfast. Water park till 6pm is not enough. The wavepool (wave ride) was closed.

    Reviewed July 12, 2019
    9.6
    Exceptional
    HOCINE from Qatar
    Family with young children
    Premier
    Stayed 1 night in April 2019

    Sunway is a resort you'll want to go back to again and again.’ ”

    ‘ Excellent quality of food at the buffet breakfast and dinner. Friendly helpful staff. Specially WIRAD Perfect location. Spectacular views Sunway Lagoon from our room and View Pool and Restaurant. Excellent facilities. Beautiful gardens.,thanks to upgrade room to suite.

    Reviewed April 18, 2019

    Dear Hocine, Thank your very much for your comment, we are so please that you had a good stay with us. We will definitely commend on Wirad for such a good service. Thank you once again and we hope to see you again :) Best Regards

    Responded April 22, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    Ivonne from Indonesia
    Family with young children
    Premier
    Stayed 2 nights in December 2018

    Can’t wait to go back soon :) ”

    Kids were having a great time which means Parents were Happy too!!! Excellent choice at buffet breakfast! The room has a Good view overlooking the theme park, lovely pool... what more could you ask for :)

    Reviewed April 09, 2019

    Dear Ivonne, We are delighted that you enjoyed your whole experience at Sunway City and appreciate your compliments on our services and facilities. It was a privilege to have you here and we look forward to welcoming you back again soon.

    Responded April 11, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    Jiang from Singapore
    Couple
    Premier
    Stayed 1 night in December 2018

    PLeasant Stay”

    Have 1 night here when we can't bear to end our vacation so decide to book a night at last minute and sure it is a great decision. We had a big room for the price, nice view and buffet breakfast is pretty good. Bathroom is not that great unfortunately, the bath tub had no shower screen, all water will splash to the rest of the floor, bad idea. Next to Sunway Lagoon and shopping mall, so I say location is great.

    Reviewed April 04, 2019

    Dear Jiang, It was a pleasure to have you stay with us at Sunway Resort Hotel & Spa. We look forward to welcome you back to Sunway City in the near future.

    Responded April 09, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    B from Malaysia
    Family with young children
    Premier
    Stayed 1 night in March 2019

    Last minute deal”

    We got an excellent deal at the very last minute for around rm 400 plus. Mere minutes from the theme park or mall. Huge variety and scrumptious breakfast spread. The room was massive, could fit another 2 adults on the sofa bed with mattress underneath. Only gripe was it was also Petronas family day so the crowd to wait for breakfast and at theme park were overwhelming at times. Felt like it was more than could be handled by the team.

    Reviewed March 30, 2019
    12345
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    Sunway Resort Hotel & Spa
    |Excellent 8.5
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    • Excellent location
    • Mid Valley Mega Mall