7.9
Very good
/10
(1,366 reviews)See what guests said
Housekeeping10
Breakfast5
Swimming Pool4
See map
7.2
Very good
Location rating score
Very good location
Parking
FREE
Sur Plaza Hotel

"I love this place i feel its like home the staff are great the rooms are nice the pool is good all it needs is renovation its 20 years old hotel and i..."

Mamdoh - October 24, 2017

Executive Sur Plaza Hotel
Lobby Sur Plaza Hotel
Lobby Sur Plaza Hotel
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3-star Hotel
Free Wi-Fi

Sur Plaza Hotel

Al Aise Street, Sur, Sur, Oman, 411 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Property highlightsRead all 1,366 reviews
Exceptional reputation
Recommended by 100% of guests
Excellent cleanliness
8.2 rating for cleanliness
Excellent service
8.2 rating for service
Very good comfort
7.7 room quality and comfort

It was at the beginning of the town and seemed to be the best place to stay.

jeffrey | February 29, 2020

5 minutes from the market area and close to everything else.

jeffrey | February 29, 2020

The pool is beautiful.

jeffrey | February 29, 2020

Breakfast was good.

jeffrey | February 29, 2020

Room was nice.

jeffrey | February 29, 2020

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 83% of all properties in Sur in the last 24 hoursCompared to 35 Sur properties at Agoda for various dates
Value for money7.4
Distance to city center30. Km
Location rating7.2

Rooms available at Sur Plaza Hotel

7.7
Very good
Room comfort & quality
Executive
Executive
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 double beds
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Classic Double or Twin
Classic Double or Twin
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 2 single beds or 1 king bed
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Deluxe Single Room
Deluxe Single Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 single bed
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Standard Single Room
Standard Single Room
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 single bed
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Family Suite
Family Suite
...
  • Room size: 50 m²/538 ft²
  • 2 bathrooms
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Standard Room
Standard Room
...
  • Shower and bathtub
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Double Bed room
Double Bed room
...
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    Double Bed
    Double Bed
    ...
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      Standard Double Room(1 double bed)
      Standard Double Room(1 double bed)
      ...
        Enter dates to see prices
        Twin Room
        Twin Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Sur Plaza Hotel?

          Check-in is from 1:00 PM, and check-out is until 1:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Sur Plaza Hotel?

          Sur Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Sur Plaza Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sur Plaza Hotel has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Sur with private transportation, the hotel can arrange car rental for you.

          What is the smoking policy at Sur Plaza Hotel?

          Sur Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

          See map
          Explore the neighborhood

          What people love about Sur Plaza Hotel

          • 8.0
            Very good
            Staff 

            "I love this place all the staff are friendly and kind"

            Mamdoh

            |

            October 9, 2017

          • 8.0
            Very good

            "Well maintained swimming pool."

            Siva

            |

            June 18, 2018

          • 8.8
            Excellent
            Staff 

            "Staff was extremely friendly."

            Monica

            |

            October 10, 2018

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          Overall rating:
          7.9
          Very good
          1,366 reviews
          Cleanliness
          8.2
          Facilities
          7.4
          Location
          7.2
          Read all reviews >
          What travelers say they love:
          So The Sur Plaza is still the best in town and worth the ext...
          Faisal from Kuwait
          Solo traveler
          More about Sur Plaza Hotel

          More about Sur Plaza Hotel

          Conveniently located in Sur, Sur Plaza Hotel is a great base from which to explore this vibrant city. The hotel lies 30. Km from the city center and provides accessibility to important town facilities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Bilad Sur Castle, Bilad Sur Fort, Sur Beach.

          Simply put, all the services and amenities you have come to expect from Aitken Spence Hotels are right in the comfort of your own home. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

          Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, provided to help guests recharge after a long day. The hotel's recreational facilities, which include fitness center, outdoor pool are designed for escape and relaxation. With an ideal location and facilities to match, Sur Plaza Hotel hits the spot in many ways.

          Show less

          Most talked about facilities

          Breakfast
          14 mentions
          Swimming Pool
          12 mentions
          Housekeeping
          11 mentions
          Food & Dining
          7 mentions

          What they offer

          9.2
          Exceptional
          Breakfast

          "The breakfast is excellent (they even have baked beans!)."

          Faisal

          |

          February 28, 2018

          View all reviews
          Show less

          Food and dining

          Breakfast options

          Asian
          Continental
          Halal
          Vegetarian
          Full English/Irish

          Restaurants on site

          OYSTER'S
          Cuisine:American, Asian, Chinese
          Menu:Buffet, A-la-carte

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Sur Plaza Hotel from real guests

          Overall rating
          7.9
          Very good
          From 1366 reviews
          8.3Service
          8.2Cleanliness
          8.1Room comfort and quality
          Agoda Reviews (253)Booking.com Reviews (1113)
          Rating via Agoda7.7
          /
          10
          Cleanliness8.2
          Facilities7.4
          Location7.2
          Room comfort and quality7.7
          Service8.2
          Value for money7.4
          High score for Sur
          Rating
          9+ Exceptional (28)
          8-9 Excellent (29)
          7-8 Very Good (57)
          6-7 Good (38)
          <6 Below Expectation (15)
          Time of the year
          Mar - May (38)
          Jun - Aug (35)
          Sep - Nov (38)
          Dec - Feb (56)
          All guests (253)
          All room types
          All languages

          Show reviews that mention 

          Showing 167 verified guest comments
          12345
          9.2
          Exceptional
          Faisal from Kuwait
          Solo traveler
          Classic Double or Twin
          Stayed 1 night in February 2018

          Still the best in town”

          I actually lived in this hotel as a resident for a couple of months 18 years ago when it was newly built as The Sur Mercure. It has gone on to change its name and presumably it's owner and become a much improved hotel over the years. I visit Sur several times a year and sometimes opt for something cheaper, but always regret it. I lived in the Sur Beach Hotel for even longer 20 years ago, and that was awful. So The Sur Plaza is still the best in town and worth the extra cost every time. The breakfast is excellent (they even have baked beans!).

          Reviewed February 28, 2018

          Dear Faisal, Greetings from Sur Plaza Hotel! Thanks for your review. Thanks for your continuous bonding with our family. We look forward to welcome you again! Best Regards, Dushantha Perera General Manager

          Responded March 02, 2018
          Sur Plaza Hotel
          8.8
          Excellent
          Monica from Bangladesh
          Family with young children
          Classic Double or Twin
          Stayed 1 night in October 2018

          Good base to explore Wadi Shab”

          Stayed one night in order to do the Wadi Shab hike early in the morning. Would recommend Sur Plaza over the much closer Wadi Shab Resort, as there are more restaurants and amenities nearby this hotel., and Sur Plaza is much cheaper as well. Staff was extremely friendly. Dates, coffee, and juice on arrival in lobby. Didn't try out the pool or breakfast, but our room was completely serviceable, spotlessly clean, with good wifi access the whole time. Would highly recommend Zaki Restaurant, about a 3-5 minute drive from the hotel.

          Reviewed October 10, 2018

          Dear Monica, Greetings from Sur Plaza hotel! Thanks for your stay at the hotel. Many thanks for your valuable review. We look forward to welcome you again at Sur Plaza hotel. Best Regards, Dushantha Perera General Manager

          Responded October 12, 2018
          Sur Plaza Hotel
          9.0
          Exceptional
          Therese from Germany
          Couple
          Classic Double or Twin
          Stayed 1 night in November 2012

          Good city hotel”

          Good hotel, free internet access

          Hotel choices in Sur are limited, Sur Plaza is a good option. You realize it is a bit older, some touch ups without huge cost such as decoration of the lobby and pool area would be good. Rooms were absolutely fine and comfortable.

          Reviewed December 14, 2012
          7.0
          Very good
          Steven from Australia
          Solo traveler
          Classic Double or Twin
          Stayed 1 night in January 2013

          Better than expected”

          Clean, nice pool

          Having read mixed reviews, I had low expectations but was pleasantly surprised. The Sur Plaza Hotel certainly isn't the best hotel you will ever stay at, but it appears to be the pick of hotels in Sur. the Sur Beach Hotel and Sur Hotel in the city centre both looked terrible in comparison. The staff were friendly if a little unhelpful, wifi was fine, breakfast was reasonable, the pool area is quite nice. The only downside was the location away from the city centre, but Sur Plaza Hotel is definitely the best choice is you have a car and worth considering even without given you could take a taxi for the short trip to the city centre.

          Reviewed February 02, 2013
          8.7
          Excellent
          Gabriel from United Kingdom
          Group
          Classic Double or Twin
          Stayed 2 nights in April 2012

          Rooms good, food needs improvement, service good.”

          Rooms were spacious and clean. Staff were friendly, good swimming pool but need to improve poolside seating.

          convenient hotel with friendly staff. one of the staff jisha was so helpful to us. she organised guided trips and was thorough in her service to us. this young lady made our stay at the hotel worthwhile. the hotel was a little out of the centre of the town and was quite hard to find. the restaurant was ok but need to improve on serving times. we waited nearly an hour for our meal and when it did arrive it was just ok. i would recommend this hotel if anyone is staying in sur.

          Reviewed April 27, 2012
          8.0
          Excellent
          karin from Philippines
          Couple
          Classic Double or Twin
          Stayed 1 night in June 2019

          Decent Hotel for 1night”

          We have chosen to stay one night ins Sur because we had a plan change. The hotel is well located for heading out to wadi shab early morning or to explore Sur. The rooms are clean and have a comfortable bed (not the pillows they are more like a brick). Since there are not many options restaurant wise we had dinner in the hotel restaurant. Food was a bit expensive but quality wise nothing to complain. Stuff friendly and helpful. I would recommend the hotel if you are looking for something to stay in sur.

          Reviewed June 27, 2019

          Dear Karin, Many Thanks for your stay at Sur Plaza Hotel. Many thanks for the review. We look forward to welcome you again at Sur Plaza hotel. Thank You! Kosala Amarasena Front Office Manager

          Responded June 28, 2019
          Sur Plaza Hotel
          8.3
          Excellent
          Julie from France
          Solo traveler
          Classic Double or Twin
          Stayed 2 nights in December 2014

          Excellent hotel in Sur”

          Pool, good breakfast, convenient location for Sur

          It is a well maintained hotel of good standard with a pool, two bars, beautiful central lobby, nice restaurant that includes an outdoor area by the pool for both breakfast and evening dining. Since it is located outside Sur (approx. 4km) and no eating options exist nearby, a car is definitely required to both visit Sur and eat out. Nevertheless, it is an excellent hotel that offers good breakfast and comfortable rooms.

          Reviewed January 21, 2015
          7.3
          Very good
          Rand
          Solo traveler
          Classic Double or Twin
          Stayed 2 nights in December 2012

          Lovely hotel, Bad location”

          Clean, comfortable

          I enjoyed staying at Sur Plaza hotel. However, the location of the hotel is not good at all. You will find yourself in the middle of Cars Companies, and industrial area. No restaurants or markets near by unless you walk at least 20minutes. The best way to really enjoy staying at Sur Plaza is when you have a car with you. The hotel is away from anyplace that is worth to see.

          Reviewed January 05, 2013
          7.3
          Very good
          David from United Kingdom
          Couple
          Classic Double or Twin
          Stayed 1 night in October 2013

          Nice hotel for overnighting whilst touring”

          Easy to find, spacious and good service

          The Sur Plaza is not on the beach, but towards the back of the town, near supermarkets and also the main route into Sur. It is easy to find and excellent for people touring down the coast of Oman. There is a nice pool there, good for kids and at the end of a long day. The hotel is a few minutes drive from central Sur and the old port where they still are building traditional dows. Food was good, room was clean, quiet and comfortable.

          Reviewed October 24, 2013
          6.7
          Good
          Ibrahim from Oman
          Couple
          Classic Double or Twin
          Stayed 1 night in August 2012

          The best hotel in Sur so far.”

          Check in very fast and staff very helpful

          Sur Plaza Hotel is the best one in Sur. The most interesting point of this hotel its interior design and check in & check out services. The drawback of Sur Plaza is the locations. Its close to highway road and commercial area. If you are coming for relaxation holiday you can find another choice e.g beach front hotel otherwise it will be fine.

          Reviewed September 03, 2012
          6.3
          Good
          Pinar from Turkey
          Couple
          Classic Double or Twin
          Stayed 1 night in December 2012

          the best you can get in Sur”

          comfortable hotel with delicious Sri Lankan specialities and very friendly staff

          we stayed in sur plaza hotel for 1 evening only because it was on our way to wahabi sands.the hotel is located outside of sur but after a 10 minute drive can check out the beatiful views of ras al hadd bridge and sur beach. we had a very nice dinner but you can simply skip the breakfast which surely is prepared with the lowest budget possible :( if you have to stop in sur i guess there is no other choice than staying in sur plaza.

          Reviewed January 02, 2013
          10.0
          Exceptional
          DARRYL from United States
          Couple
          Classic Double or Twin
          Stayed 1 night in February 2013

          Best hotel in Nizwa”

          A real oasis, surprising given the surroundings, pool area

          We have taken a year to get back to this review, so our memories may have faded, but clearly this hotel sticks out as a high quality choice for Nizwa. There really isn't anything to compare based on our observations of the city. It was amazing stepping off the street and into the hotel and seeing the ambiance, etc. The food is quite good and affordable, though we often ate down the street at the Turkish restaurant which was a lot more basic. We highly recommend visiting the old parts of Nizwa for photography. It is but a short drive away.

          Reviewed January 25, 2014
          8.0
          Excellent
          Nasser from Oman
          Family with teens
          Classic Double or Twin
          Stayed 2 nights in July 2016

          Nice place for relaxation”

          We had a good time at Sur Plaza. Breakfast was very delecious with a lot verity to choose from.

          Reviewed July 13, 2016
          9.0
          Exceptional
          Michelle from United States
          Group
          Classic Double or Twin
          Stayed 2 nights in March 2012

          Great location, clean and very nice. ”

          Nce rooms, updated bathrooms, wifi, clean and comfortable.

          Great dinner but the breakfast buffet was lacking some creativity. Canned fruit is a little boring. Staff very friendly and helpful with suggestions of sites for tourists. I would have liked in room tea/coffee service. The rooms are nice but I would request one not facing the pool. They had a large tv projection screen that was loud with locals late into the evening. But, a great hotel for the price. I would go back.

          Reviewed April 08, 2012
          8.0
          Excellent
          MOHAMED from Oman
          Couple
          Classic Double or Twin
          Stayed 1 night in April 2018

          It was pleasant stay at this hotel. The price was nice for only 25 OR in total with breakfast.”

          Staff were friendly and food was awesom. I like how the hotel was clean and tidy. Hope there will be more offers like the one I had next time when I visit Sur again.

          Reviewed April 08, 2018

          Dear Mr. Mohammed, Thank you for having taken the time to post your review on Agoda.com following your stay at Sur Plaza Hotel. I was pleased to read that you have enjoyed your stay with us. We will offering special rate on summer and we look forward to welcoming you back again. Thank You, Dushantha Perera, General Manager

          Responded April 10, 2018
          Sur Plaza Hotel
          6.7
          Good
          Aaron from Australia
          Couple
          Classic Double or Twin
          Stayed 1 night in November 2012

          Clean, Mid Range Hotel”

          Clean, tidy rooms

          Hotel is a little out of the Centre of Sur, this is not a problem if you have a car. After reading precious reviews I wasn't expecting too much, in the end I was pleasantly suprised. A very clean, modern hotel. Price is a little expensive but this is across the board in Oman. If you have a choice, give the breakfast buffet a miss.

          Reviewed November 29, 2012
          8.0
          Excellent
          Ahmad from Kuwait
          Business traveler
          Classic Double or Twin
          Stayed 1 night in February 2013

          Lovely hotel and service with a smile”

          Great location big room

          nice hotel nice swimming pool , place for people who like discover sur area in oman

          Reviewed February 22, 2013
          6.3
          Good
          Cristian from Canada
          Family with young children
          Classic Double or Twin
          Stayed 2 nights in November 2011

          Nice place 3 stars decent”

          The staff were friendly and flexible

          The big attraction to Sur was turtles and snorkeling with the kids. The staff were very nice and set up everything for turtle watching. They gave extra help with directions and advice on wadi's nearby to visit. Room was clean and TV/Internet worked well. The guest log gave a poor review of the kitchen so we avoided it and found some local food. Turned out to be good.

          Reviewed November 13, 2011
          10.0
          Exceptional
          Nilesh from United Arab Emirates
          Couple
          Classic Double or Twin
          Stayed 1 night in June 2017

          Superb hotel”

          I was not expecting this hotel to be that good, i was totally surprised to see the facility this hotel have, room, location, staff all are superb, their swimming pool and gym facility is top notch. Only dint enjoy is the food they served, may be that is because i eat only vegetarian food.

          Reviewed June 28, 2017

          Dear Nilesh, Greetings from Sur Plaza Hotel, Thank you for your valuable feedback. We look forward to welcome you again. Thank you, Dushantha Perera, Resident Manager

          Responded June 29, 2017
          Sur Plaza Hotel
          7.3
          Very good
          Ahmad from Kuwait
          Business traveler
          Classic Double or Twin
          Stayed 1 night in July 2013

          very nice time and finsh my business ....meeting”

          swimming pool, food, quite place

          Very nice hotel quite good place nice in sur area many castle ,you will see old culture and history, wood boating

          Reviewed July 24, 2013
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