11 best hotels in Surabaya Center









- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Fitness center
- Steamroom
- Check-in/out [express]
- Luggage storage
Very good
3445 reviews









- Airport transfer
- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Hot tub
- Fitness center
- Front desk [24-hour]
- Check-in/out [express]
Exceptional
456 reviews









- Car park
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Room service
- Wi-Fi in public areas
- Family room
- Security [24-hour]
- Daily housekeeping
Excellent
392 reviews









- Airport transfer
- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Spa
- Front desk [24-hour]
- Luggage storage
- Contactless check-in/out
Excellent
1853 reviews









- Airport transfer
- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Spa
- Bicycles
- Front desk [24-hour]
- Luggage storage
Excellent
977 reviews




![Swimming pool [outdoor], Prime Royal Hotel in Surabaya Center Swimming pool [outdoor], Prime Royal Hotel in Surabaya Center](http://pix10.agoda.net/hotelImages/251822/-1/95989823306069808636121453f66586.jpg?ca=7&ce=1&s=100x100)


![Swimming pool [outdoor], Prime Royal Hotel in Surabaya Center Swimming pool [outdoor], Prime Royal Hotel in Surabaya Center](http://pix10.agoda.net/hotelImages/251822/-1/57de0775ade078f211f14b6a347a6b89.jpg?ca=7&ce=1&s=100x100)

- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Check-in/out [express]
- BBQ facilities
- Luggage storage
- Spa
- Swimming pool [outdoor]
- Room service [24-hour]
Very good
1470 reviews




![Swimming pool [outdoor], Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya Center Swimming pool [outdoor], Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya Center](http://pix10.agoda.net/hotelImages/781/781121/781121_16090814390046242797.jpg?ca=6&ce=1&s=100x100)




- Airport transfer
- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Swimming pool [indoor]
- Hot tub
- Front desk [24-hour]
- Check-in/out [express]
Excellent
2324 reviews









- Car park
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Luggage storage
- Check-in/out [private]
- Wi-Fi in public areas
- Security [24-hour]
- Daily housekeeping
Excellent
368 reviews



![Swimming pool [outdoor], Bumi Surabaya City Resort in Surabaya Center Swimming pool [outdoor], Bumi Surabaya City Resort in Surabaya Center](http://pix10.agoda.net/hotelImages/757/7575/7575_15062314340030452163.jpg?ca=4&ce=1&s=100x100)

![Swimming pool [outdoor], Bumi Surabaya City Resort in Surabaya Center Swimming pool [outdoor], Bumi Surabaya City Resort in Surabaya Center](http://pix10.agoda.net/hotelImages/757/7575/7575_15062314340030452177.jpg?ca=4&ce=1&s=100x100)



- Airport transfer
- Valet parking
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Check-in/out [express]
- Luggage storage
- Swimming pool [indoor]
- Room service [24-hour]
Exceptional
3833 reviews









- Valet parking
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Check-in/out [express]
- Swimming pool [indoor]
- Fitness center
- Luggage storage
- Spa
Excellent
2370 reviews









- Valet parking
- Shuttle service
- Free Wi-Fi in all rooms!
- Front desk [24-hour]
- Fitness center
- Steamroom
- Check-in/out [express]
- Luggage storage
Very good
3445 reviews
Where to stay in Surabaya Center
Surabaya Center hotels & accommodations

location is in an industries area, between surabaya airport and the city. around 30 min drive to the surabaya city centre. the hotel look like a 3 stars hotel from outside. lobby and staffs were up to 5 standard. when open my room door, was surprise by a 6 stars rooms. i mean it, i have stay more then 100 hotel around the world and the room is the best i come ac...

I was based in Sby and been tried some 5 stars hotel during my weekend or short holiday, so far this is the best 5 stars hotel in Surabaya compared than the others. Room quite big, luxury, also the bathroom was spacious. Good taste of breakfast with many variant. Hotel staff is very friendly except some of restaurant staff who less smile and not really friendly.. Best ...

If you want all facilities you expect from a 5 star hotel for the price of 4 star, this is the place to stay in Surabaya. Excellent facilities, superb service and always smiling staff. The deluxe rooms have bath tub, shower and free mini bar! A very good swimming pool, relaxing spa and a good bar/club to unwind if needed. Tasty food in room service has to be menti...

Such a great room even though the view is the swimming pool and the city view is blocked by another building. I love the bed .. a 5 stars bed that 4 Asean people can sleep comfortably on it. The Tunjungan Plaza mall is just next to 4Points..very convenient to shop, to eat, and to pamper yourself. The reception staff..a nice lady..is very helpful. The buffet breakfast...

this is one of the best hotel i stayed in surabaya so far. the executve deluxe room is great. this hotel has an outdoor rooftop bar that guests can see the nightview of surabaya. this is fantastic and i also enjoyed the morning view when having breakfast on 21st floor. the room was higher than my expectations and it was huge! tv in living area and bedroom. i lo...

It's not my first time staying here, because this hotel is one of my favorite hotel in Surabaya. The room is always nice and comfortable. Easy access to anywhere in Surabaya, taxi is easy to get, mall is walking distance and Submarine museum (Museum Kapal Selam), one of the tourist objects in Surabaya, is walking distance as well. Try the delicious ice cream house from...

It was a short trip to stay at Grand Darmo Suite, but it paid us well to be there. The hotel's location is just across of Taman Bungkul where you can find yourselves a lot of local and tasty foods at night. Don't get too full. My advice is to take one menu a little, and then try another one. It's good for people that doesn't know Surabaya a lot or the ones that don't h...

The room is a top of the line luxury. One of the best I've seen, even when compared to a 5-star hotel in developed countries. Location is perfect, just steps away from the newest mall in the city, and in Surabaya Center, so it's pretty strategic. Staff is extremely polite and professional. A few notes: 1. Hotel had only been open for 2 weeks, so there was some co...

feel comfortable and safe in the compound of the hotel; which provide many facilities. staff are veyr friendly and helpful, courteuos and let you feel at home. Concierce arrangment has been fantastic. Will return to this preferbale hotel in Surabaya whenever there si oppotunity to do so. Will recommend to all other friends and counterpart to stay at this hotel in...
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/195613/-1/c27d3fb3516124285ea239b4e8d84772.jpg?ca=0&ce=1&s=312x235&ar=16x9)
There is not much to say about this hotel. It is indeed a 5-stars hotel where all what you are expected of it meet. Friendly and helpful staffs, good security, clean, spacious, comfortable. I have no complain whatsoever. What stands out more compared to other 5-stars hotel in Surabaya is that the hotel is connected to one of the biggest nall in Surabaya, the Tunjun...

what i love the most about this hotel is the food! i really love the breakfast here! it serves a variety of indonesian food and the porrigde was so delicious! the room was very comfy and a lot of channels in tv. i have stay 3 hotel in surabaya but this is the best hotel i've got so far.. i will come again soon❤️

The location is within a 10 min walk of the big malls in Surabaya center. The staff works very hard to help accommodate the guests. The rooms are OK and reasonably clean. Be sure to ask for nonsmoking, if you are not a smoker. The water is a bit weak on the upper floors in the morning when many people are showering. The toilet seats are a bit high for comfort, but goo...

It was nice staying at Wyndham Hotel Surabaya as the room was big around 46 m2 and luxury. It has bath-thub and b8g bathroom. The location was great, u could walk to Tunjungan Plaza only takes 7 minutes. However, for 5 stars like that, the facility is abit broken as it was Pullman Hotel previously. The pool is too small and i think lacking of menu. But if you had s...

We had a pleasant stay here, because first the hotel location is in the center of Surabaya, second the staffs were helpful during our stay, and the breakfast had so many variety of cuisines served, and very well prepared. In overall we had a wonderful experience and would love to come back staying here next time we visit Surabaya.

This new hotel was located in Business Center District, opposite with Tunjungan Plaza, so it is so suitable for Shopper to enjoy Surabaya more than you could imagine. I like how they design this hotel since when you enter this hotel you could see directly the lobby and restaurant it is in the same place, so it will directly increase your appetite to try to eat their Fo...

It is cheap and good hotel. It comes with spacious room, clean and nice. Less than 5 minutes walk to the biggest shopping mall in Surabaya. Don't miss it if you are considering to go to Surabaya for holiday. You have to try the local delicacy which is Ayam Penyet, it taste great.

We stayed 2 nights and really comfortable, as its located at Surabaya Centre. It is so close to Tunjungan Plaza and other spot of Surabaya. The hotel is nice as it is four star with cheap price, new building, and i got Surabaya centre's view. The food also delicious, especially Bubur Madura. If i came to Surabaya, i will stay again at this hotel.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/62310/-1/d5f195cf281fa53b2d5ea88af2b42940.jpg?ca=8&ce=1&s=312x235&ar=16x9)
jw marriot hotel surabaya is the best choice of hotel in surabaya. due to the nature of the city that's so hectic and hot, coming in to this hotel gives you a calm, tranquil and happy feeling. the room size is just perfect, the amenities and linens is at their best quality, and breakfast is superb.

it was a very short visit but it was a fantastic one. free of smoke. however, when i checked in the bathroom was not really ready. i found the empty boxes of small bath kits. i did not make any complaint since i was ready to my own bath kits. the hotel is next to surabaya plaza and electronic mall that made me easy to get something to buy. as it is in a central...

Hotel condition are clean, modern and minimalist interior, bright lighting at lobby, aisle, room and bathroom, also no carpet inside room so less dust - it's helpfull for people having allergethic. Harris Hotel, became our favourite 4 stars hotel at our destination cities. At least we have stayed at Harris Hotel at Bali Kuta, Jakarta, Bandung (2 locations) and Suraba...

One of the best stay I've experienced. Noticed this hotel when I was looking for the tourism spot in Surabaya. It was mentioned one of the historical building is now became a hotel. Checked the info and highly intrigued. I was mesmerized by the history of this hotel and how it is preserved. The structure is still the same as maybe 100 years ago. It is amazing how th...

Midtown is a new hotel in surabaya. the location is great especially if you dont have a car to drive around. for those with a car, they have valet service that do not demand any tips, so it is also very nice. the only problem i have is with the room. i use the groovy unit, which turned out to be the smallest. we met the beds immediately after opening the door. even th...

The Grand Hotel Surabaya is one of those hotel from days gone by. Some may call it kitschy, gaudy trying to display "faux grandeur" but we absolutely it. Our room was unfortunately near the main road and the beeping sound from the pedestrian crossing woke us up a few times in the middle of the night. Staff were helpful and friendly despite our broken bahasa indonesia. ...

Fairfield by Marriott is newly opened hotel in Surabaya, Indonesia. This property is located centrally which is very close to Surabaya town square and Siputra World Mall having many restaurants and entertainment. Hotel rooms are so much comfortable and clean. Fairfield Surabaya is equipped with all amenities like a very nice restaurant, swimming pool, spa, ball rooms, ...

Stayed 4 nights in a superior twin bedroom (with 2 single beds) with my old mother., while visiting my son studying at Surabaya. Clean, quiet, ideal location with supermarket at ground floor and many restaurants (a few of them are Chinese restaurants) at shops around. Found 2 family massage parlors around too. Size of bedroom and bathroom are just alright, not very...

The hotel is located at the city center of Surabaya where we are able to find nearby street foods/restaurant. It is very close to Gubeng Train Station and a new shopping mall. Although it is a new hotel, the staff are friendly and are prepared to serve the guest. Thank You Life Hotel for making my stay a pleasant one.

Lots of eating place nearby, reachable from Surabaya center of city, good location, Mercure Surabaya is situated on the main route through Surabaya, next to consulate and government offices and tourist attractions such as the Tugu Pahlawan heroes monument and the zoo. Ideal for business and leisure travel, boasting easy access to Gubengrailway station and the airport, ...

My family and I truly enjoyed our stay at Swiss-Belinn Surabaya! This was our first time to try this hotel and we absolutely loved it. In fact, I'm planning to book my stay in Jakarta at Swiss-Belinn. The location is fantastic with so many great restaurants along the street...All within walking distance. Oh and they are very serious about the interior design of the ho...
Cheap places to stay in Surabaya Center

been staying here everytime i visit surabaya, the problems is always be the same: cleanliness of the toilet, noisy local traveler (especially those who brings child into the dormitory room, like, really??), and the careless staff regarding the hostel condition This hostel should make a restrictions about the child who stay in the dormitory room, local traveler are us...

I have been to Surabaya from Yogyakarta by train. This hotel is very close to the train station. Eventhought I hurt my leg that time but I can easily arrive by walking just a fews step to here. The dorm is very clean and equiped with very comfortable bed. The spacious inside is big enough and the aircond is cool enough in the room. I like the morning break...

I get one room with a good scenery of the city. I went to Surabaya to do some business and traveling. I would certainly go to the hotel again if I'm in Surabaya. For the money i spent the hotel features more than i've expected. I would recommend this hotel to anyone visiting Surabaya for business or shopping purposes.

Its located in the center of surabaya city, place is very quiet, and staffs are very friendly, easy transportation, cheap and clean. Overall, its a nice place to stay for backpackers, the room is very small but its comfortable to stay. Internet connection is verry good.

This is one of the most complacent and comfortable hotel with a low cost in Surabaya. Located in the vicinity of Surabaya city and the center of local night street food, this place is a fit choice for those who come to Surabaya for either business or travel. It is just around ten minutes from the train station by motorbike and easy to go to some important places such ...

Minus : the hotel lobby was smelly Hotel's yard dirty, many dry leaf, dirt. if you check in at the night or you gone all day and go back to hotel at night you will be confuse to go to hotel, many access closed. Plus : Air conditioning work fine Complete amenities (shampoo, bath shower gel, cotton bud, tooth brush) There is TV cable, you can watch animal planet, disco...

Basic but big hotel room near train station Gubeng. AC worked good, hot and cold shower, English TV (HBO), free water and soaps. The best way to get around in the city was by using grab, since walking ist inconvenient (no sidewalks, crossing the extremely busy streets next to impossible). The city feels highly crowded and dirty. Good for shopping.

The room is relatively small, but the bed is able to give you a good sleep. Both bed and bath rooms cleanliness are well maintained. The best you can get from this hotel is its short distance to Pasar Atom and ITC Surabaya. Pasar Atom is just accross the road, whereas ITC Surabay is on the left side of the hotel.

This is easily the best guest house I have stayed at mainly b/c it’s more of a “fun business” for the owner who likes to travel & owns the property, but would only get a ridiculously low yield if he rented it out. If he’s not trading stocks (as the market is bad now) or running his other businesses, he’s more than happy to take guests out for free to show them around t...

Terrible homestay on Surabaya. Fact and champaign is different. Going out and enter the house should ask the owner as like entering a jailhouse. Not clean and uncomfortable. Late arrival just 10 minute (22:40 pm) they dont want to open the fence. So I must open on another hotel (Country Heritage) to sleep a night. Terrible .. bad customer service.

The linen had smell bad. I think the laundry wasn't dry it quietly so it's like half dry and they display it to the bed directly. Just that. Ah, i saw centipete at the bathroom. Maybe the houskeeper or office boy could fix it for the future? Because it is really dangerous for the people.

The staff at Askhara is really friendly and the room looked very nice. However, it turned out to be very very dirty. Stains on the floor, hairs on the bed, and a completely dirty toilet. After complaining about that, somebody went in to clean the room again. However, after one hour it looked exactly the same, so we had to clean it ourselves (including the probably year...

On arrival the staff were abrupt and not very welcoming. I was shown to my room and given no explanation about breakfast or check out time. The room was very basic and there was no blanket/cover for the bed. I asked for a blanket and a very basic sheet was provided. I decided I did not want to stay at the hotel and went to hand in my key and leave, at which point the s...

The hotel is located at the city center of Surabaya where we are able to find nearby street foods/restaurant. It is very close to Gubeng Train Station and a new shopping mall. Although it is a new hotel, the staff are friendly and are prepared to serve the guest. Thank You Life Hotel for making my stay a pleasant one.

Staying at Kanwa Residence is quite satisfactory. The room is clean and spacious. One thing I dislike was the reception counter always with cigarette smoke/ smells. A local advised me not to go out and walk nearby streets as it is not safe, especially during the night. I was staying in a room ground floor which Internet accessible is not strong. They may need to imp...

I stayed at this place for 1 night and it was enough, my luck was that I had to leave to the airport at 2AM so I didn't stay too long at this place and only 2 hours of sleep in the dirty bed. Don't get me wrong, the location is perfect, in center, the room was big and with good facilities like decent wifi for Java, big bed, large TV, Aircon, sometimes hot water and th...

The stay at Loxy Inn was enjoyable and the place is very new and clean. Considering the location (which is near Tunjungan Plaza i.e. the biggest shopping mall in Surabaya) and the condition/amenities of the Inn (e.g. air-con, comfy bed, TV, free wifi, common pantry), it is definitely value-for-money accommodation. The staff were also very helpful and friendly. They att...

Everything here looks new, the good-hearted staff said it opened half a year ago. Convenient double beds room was provided and clean environment inside the small hotel. Only the pipe water supplied to my room is what I don't like because it smells of hydrogen sulfide odor or ammonia odor.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/863/863590/863590_16031616550040814420.jpg?ca=6&ce=1&s=312x235&ar=16x9)
I traveled to Surabaya in December 2015, and book this hotel via Agoda. Actually, it has good value, precisely. It was clean hotel with casual design. Located in really city's center, friendly staff,very good transportation access, and professional performance. However, I expect more from this budget hotel, like food (precisely average-good) and bathroom (simple but a...

check in was very easy, the staff is friendly, the room really clean and neat with a small refrigerator, a closet where they store towel, a desk and chairs. the bed is too big because i'm alone in a room for two. bathroom is clean with hot shower, but there are no toiletries as written in the description and the room is not really sound proof. i came to surabaya to att...

Love the hotel and the room, minimalistic interior designs with fresh colours are surely welcoming young people. The room is clean, the shower is fantastic. For single or couple, the small room shouldn't be a problem, but for a family it might be challenging. Anyway they have 24hr Alfa Mart (convenience store) at the lobby, which is great to get drinks and snacks at an...
4-star hotels in Surabaya Center

location is in an industries area, between surabaya airport and the city. around 30 min drive to the surabaya city centre. the hotel look like a 3 stars hotel from outside. lobby and staffs were up to 5 standard. when open my room door, was surprise by a 6 stars rooms. i mean it, i have stay more then 100 hotel around the world and the room is the best i come ac...

If you want all facilities you expect from a 5 star hotel for the price of 4 star, this is the place to stay in Surabaya. Excellent facilities, superb service and always smiling staff. The deluxe rooms have bath tub, shower and free mini bar! A very good swimming pool, relaxing spa and a good bar/club to unwind if needed. Tasty food in room service has to be menti...

Such a great room even though the view is the swimming pool and the city view is blocked by another building. I love the bed .. a 5 stars bed that 4 Asean people can sleep comfortably on it. The Tunjungan Plaza mall is just next to 4Points..very convenient to shop, to eat, and to pamper yourself. The reception staff..a nice lady..is very helpful. The buffet breakfast...

this is one of the best hotel i stayed in surabaya so far. the executve deluxe room is great. this hotel has an outdoor rooftop bar that guests can see the nightview of surabaya. this is fantastic and i also enjoyed the morning view when having breakfast on 21st floor. the room was higher than my expectations and it was huge! tv in living area and bedroom. i lo...

It's not my first time staying here, because this hotel is one of my favorite hotel in Surabaya. The room is always nice and comfortable. Easy access to anywhere in Surabaya, taxi is easy to get, mall is walking distance and Submarine museum (Museum Kapal Selam), one of the tourist objects in Surabaya, is walking distance as well. Try the delicious ice cream house from...

It was a short trip to stay at Grand Darmo Suite, but it paid us well to be there. The hotel's location is just across of Taman Bungkul where you can find yourselves a lot of local and tasty foods at night. Don't get too full. My advice is to take one menu a little, and then try another one. It's good for people that doesn't know Surabaya a lot or the ones that don't h...

Have been staying here for several times, definitely more than 5 times. Room has always been clean and tidy. Bathroom is well lit and clean. Location is perfect since it is at the center of Surabaya. Supermarket is just a walking distance (Hokky Supermarket), while Tunjungan Plaza is just a 5 minutes drive. Teenie tiny complain is probably the parking space. If you dri...

It is cheap and good hotel. It comes with spacious room, clean and nice. Less than 5 minutes walk to the biggest shopping mall in Surabaya. Don't miss it if you are considering to go to Surabaya for holiday. You have to try the local delicacy which is Ayam Penyet, it taste great.

We stayed 2 nights and really comfortable, as its located at Surabaya Centre. It is so close to Tunjungan Plaza and other spot of Surabaya. The hotel is nice as it is four star with cheap price, new building, and i got Surabaya centre's view. The food also delicious, especially Bubur Madura. If i came to Surabaya, i will stay again at this hotel.

it was a very short visit but it was a fantastic one. free of smoke. however, when i checked in the bathroom was not really ready. i found the empty boxes of small bath kits. i did not make any complaint since i was ready to my own bath kits. the hotel is next to surabaya plaza and electronic mall that made me easy to get something to buy. as it is in a central...

Hotel condition are clean, modern and minimalist interior, bright lighting at lobby, aisle, room and bathroom, also no carpet inside room so less dust - it's helpfull for people having allergethic. Harris Hotel, became our favourite 4 stars hotel at our destination cities. At least we have stayed at Harris Hotel at Bali Kuta, Jakarta, Bandung (2 locations) and Suraba...

Fairfield by Marriott is newly opened hotel in Surabaya, Indonesia. This property is located centrally which is very close to Surabaya town square and Siputra World Mall having many restaurants and entertainment. Hotel rooms are so much comfortable and clean. Fairfield Surabaya is equipped with all amenities like a very nice restaurant, swimming pool, spa, ball rooms, ...

Lots of eating place nearby, reachable from Surabaya center of city, good location, Mercure Surabaya is situated on the main route through Surabaya, next to consulate and government offices and tourist attractions such as the Tugu Pahlawan heroes monument and the zoo. Ideal for business and leisure travel, boasting easy access to Gubengrailway station and the airport, ...

This is my 1st time staying in Novotel Hotel, Surabaya. Prior to that, we had stayed in numerous hotel in surabaya, we realised this Hotel able to provide me the real quality of my stay especially the hotel garden and pools. This a hotel to have holiday with quiet atmosphere and also located in the town center and the room rate are very reasonable.

Very comfy also nice and quite. The room is spacious and clean. Staff are very helpful and humble. But the down side is because it's in high floor when a wind blowing and hit the window, it's made a terrible noise especially in midday when Surabaya is very windy. Also they only give a big towel and sometimes the water heather doesn't heating the water very well. But o...

Located in town centre. The room is good and clean. The local breakfast is delicious. The qym is good - I had a good time having the gym all by myself. There are many stalls in front of the hotels where you can taste local foods. The hotel is just a walking distance (less than 1 km) to Tunjungan Plaza (the huge shopping complex in Surabaya).

This former Hilton hotel is surprisingly refreshing in the big bustling city of surabaya. It has a resort setting with large trees in a garden. The rooms are like linked cottages. Make sure not to take a room on the poolside if you like quiet, because the hotel is popular for weddings. The rooms are stylish, but needs a modernising upgrade. Toilet kept malfunctioning, ...

i was pleasantly surprised and delighted by this hotel. it’s incredible value for money even though it has need of some improvement. the highlights of our three-night stay were the beautiful lush grounds of the hotel with magnificent flowers in bloom, the spacious and clean rooms, the delicious and varied breakfast menu, and it’s quiet atmosphere with mostly friendly s...
Luxury hotels in Surabaya Center

I was based in Sby and been tried some 5 stars hotel during my weekend or short holiday, so far this is the best 5 stars hotel in Surabaya compared than the others. Room quite big, luxury, also the bathroom was spacious. Good taste of breakfast with many variant. Hotel staff is very friendly except some of restaurant staff who less smile and not really friendly.. Best ...

The room is a top of the line luxury. One of the best I've seen, even when compared to a 5-star hotel in developed countries. Location is perfect, just steps away from the newest mall in the city, and in Surabaya Center, so it's pretty strategic. Staff is extremely polite and professional. A few notes: 1. Hotel had only been open for 2 weeks, so there was some co...

feel comfortable and safe in the compound of the hotel; which provide many facilities. staff are veyr friendly and helpful, courteuos and let you feel at home. Concierce arrangment has been fantastic. Will return to this preferbale hotel in Surabaya whenever there si oppotunity to do so. Will recommend to all other friends and counterpart to stay at this hotel in...
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/195613/-1/c27d3fb3516124285ea239b4e8d84772.jpg?ca=0&ce=1&s=312x235&ar=16x9)
There is not much to say about this hotel. It is indeed a 5-stars hotel where all what you are expected of it meet. Friendly and helpful staffs, good security, clean, spacious, comfortable. I have no complain whatsoever. What stands out more compared to other 5-stars hotel in Surabaya is that the hotel is connected to one of the biggest nall in Surabaya, the Tunjun...
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/62310/-1/d5f195cf281fa53b2d5ea88af2b42940.jpg?ca=8&ce=1&s=312x235&ar=16x9)
jw marriot hotel surabaya is the best choice of hotel in surabaya. due to the nature of the city that's so hectic and hot, coming in to this hotel gives you a calm, tranquil and happy feeling. the room size is just perfect, the amenities and linens is at their best quality, and breakfast is superb.

One of the best stay I've experienced. Noticed this hotel when I was looking for the tourism spot in Surabaya. It was mentioned one of the historical building is now became a hotel. Checked the info and highly intrigued. I was mesmerized by the history of this hotel and how it is preserved. The structure is still the same as maybe 100 years ago. It is amazing how th...

Gave my booked room to someone else just because i didn’t call to reconfirm my booking personally. Eventually got a replacement room but didn’t get the keys to the room because when i called it got rejected so many times up until i gave up. I know it’s late at night but i already said beforehand i will arrive late at night after 11pm or more. So in the end i didn’t get...
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