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Surabaya Suites Hotel Powered by Archipelago
Business Suite Twin - Room plan, Surabaya Suites Hotel Powered by Archipelago in Surabaya
a large building with a lot of windows, Surabaya Suites Hotel Powered by Archipelago in Surabaya
Lobby, Surabaya Suites Hotel Powered by Archipelago in Surabaya
Lobby, Surabaya Suites Hotel Powered by Archipelago in Surabaya
Swimming pool, Surabaya Suites Hotel Powered by Archipelago in Surabaya
Fitness center, Surabaya Suites Hotel Powered by Archipelago in Surabaya

Removed from saved list

8.0

Excellent

1,635 reviews

1,635 reviews

Housekeeping18
Breakfast10
Shops7
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Plaza Surabaya

130 m

Surabaya Plaza

140 m

Taman Skate & BMX

160 m

Delta Theatre

210 m

The Grand City Mall

240 m

Popular landmarks
Tunjungan Plaza

870 m

Monkasel (Submarine Monument)

950 m

Suramadu National Bridge

1.8 km

Tugu Pahlawan

2.3 km

Bungkul Park

3.2 km

Closest landmarks
Area Parkir Grand City

250 m

Surabaya Tourism Information Center

350 m

Grand City Mall

350 m

Indonesian Cancer Museum

410 m

BNI Bank

420 m

Surabaya Suites Hotel Powered by Archipelago

Plaza Boulevard I, Jl. Pemuda 31-37, Surabaya Center, Surabaya, Indonesia, 60271 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

490 meters to public transportation

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center0. Km
Location rating8.7
Nearest airportJuanda International Airport (SUB)
Distance to airport13.5 km

Rooms available at Surabaya Suites Hotel Powered by Archipelago

Very good
Room comfort & quality

7.7

Business Suite Room
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Business Suite Twin
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Junior Suite Double
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Deluxe Room
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 1 king bed or 1 queen bed o...
Enter dates to see prices
Business Suite King
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 66 m²/710 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Copy of Business Suite Room Only
...
  • Room size: 44 m²/474 ft²
Enter dates to see prices
Copy of Junior Suite King Room Only
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Surabaya Suites Hotel Powered by Archipelago?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Surabaya Suites Hotel Powered by Archipelago also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Surabaya Suites Hotel Powered by Archipelago has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Surabaya Suites Hotel Powered by Archipelago?

Start your mornings right, with the continental and buffet breakfast options offered at Surabaya Suites Hotel Powered by Archipelago. There's an additional charge of 214286 IDR for adults and 100 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Surabaya Suites Hotel Powered by Archipelago?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Surabaya Suites Hotel Powered by Archipelago. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Surabaya Suites Hotel Powered by Archipelago?

On-site venues and convenient event services make Surabaya Suites Hotel Powered by Archipelago an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Surabaya Suites Hotel Powered by Archipelago?

The closest train, metro, or bus station is Gubeng Train Station, 430 m away from Surabaya Suites Hotel Powered by Archipelago.

What restaurants are nearby Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago is located in Surabaya Center, famous for good restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Surabaya Suites Hotel Powered by Archipelago?

Shopping options in Surabaya Suites Hotel Powered by Archipelago’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Surabaya Suites Hotel Powered by Archipelago?

Surabaya Suites Hotel Powered by Archipelago is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Surabaya Suites Hotel Powered by Archipelago

  • 9.6

    Exceptional
    Cleanliness

    "The common areas and rooms were very clean, and the housekeeping staff are diligent in keeping things neat and tidy."

    Patricia

    |

    February 23, 2023

  • 10

    Exceptional
    Location

    "Huge room, clean, sound proof, near shopping mall."

    notarianus

    |

    December 27, 2022

  • 10

    Exceptional
    Staff 

    "Walking distance to Plaza Surabaya and WTC Surabaya, very convenient, and friendly staff"

    filzah

    |

    December 4, 2022

Property ranking|Compared to 953 Surabaya properties
See all rankings
Room comfort score
7.7/10
Room size
52 sqm.
Location score
8.7/10
Couples review score
8.1/10
Better than
97
%
of Surabaya properties
Bigger than
96
%
of Surabaya properties
Better than
85
%
of Surabaya properties
Better than
78
%
of Surabaya properties
Overall rating:

8

Excellent
1,635 reviews
Cleanliness
7.8
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
Hotel cleanliness is fine, water heater works well.
Nurul from Brunei Darussalam
Solo traveler
More about Surabaya Suites Hotel Powered by Archipelago

More about Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago

You'll love the exceptional convenience during your stay at Surabaya Suites Hotel Powered by Archipelago, located right in the heart of the city center, with an easy access to everything in Surabaya.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Surabaya Suites Hotel Powered by Archipelago. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Surabaya Suites Hotel Powered by Archipelago.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Surabaya Suites Hotel Powered by Archipelago are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Surabaya Suites Hotel Powered by Archipelago, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Surabaya Suites Hotel Powered by Archipelago is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Surabaya Suites Hotel Powered by Archipelago has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the salon. The many offerings at Surabaya Suites Hotel Powered by Archipelago ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Surabaya, take some time to venture outside of Surabaya Suites Hotel Powered by Archipelago. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 870 m away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 85% of the city's other options.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

44 mentions

Housekeeping

37 mentions

Swimming Pool

26 mentions

Food & Dining

21 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site
Kartini Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Kafe Taman
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet

Location

Plaza Boulevard I, Jl. Pemuda 31-37, Surabaya Center, Surabaya, Indonesia, 60271
Excellent
Location

8.7

Airports
  • Juanda International Airport (SUB)
    13.5 km
  • Abdul Rachman Saleh Airport (MLG)
    75.0 km
Public transportation
  • Gubeng Train Station
    440 m
  • Semut Train Station
    2.2 km
Hospital or clinic
  • Klinik Putra Mulya
    610 m
Shopping
  • Tunjungan Plaza
    870 m
Convenience store
  • Indomaret
    590 m 6 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tunjungan Plaza
    870 m
  • Monkasel (Submarine Monument)
    950 m
  • Suramadu National Bridge
    1.8 km
  • Tugu Pahlawan
    2.3 km
  • Bungkul Park
    3.2 km
  • Surabaya's Zoo
    3.9 km
  • Sampoerna Museum
    4.0 km
  • Surabaya Town Square
    4.0 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.9 km
Nearby landmarks
  • Plaza Surabaya
    130 m
  • Surabaya Plaza
    140 m
  • Taman Skate & BMX
    160 m
  • Delta Theatre
    210 m
  • The Grand City Mall
    240 m
  • Area Parkir Grand City
    250 m
  • Submarine Monument
    280 m
  • Monumen Kapal Selam
    280 m
  • Grand City Surabaya
    310 m
  • Hero
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee250000 IDR
  • Distance from city center0. Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)214286 IDR
The property
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 225
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2014

Reviews of Surabaya Suites Hotel Powered by Archipelago from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.8
Facilities7.7
Location8.7
Room comfort and quality7.7
Service8.1
Value for money8.0
High score for Surabaya
Rating
9+ Exceptional (213)
8-9 Excellent (161)
7-8 Very Good (277)
6-7 Good (117)
<6 Below Expectation (142)
Time of the year
Mar - May (199)
Jun - Aug (223)
Sep - Nov (238)
Dec - Feb (250)

Show reviews that mention 

Showing 910 verified guest comments
12345
9.6
Exceptional
Jake from Australia
Family with young children
Junior Suite Room
Stayed 2 nights in June 2019

Old but great value”

This hotel was great value. While it is a bit old the rooms are quite big and the TVs and all channels work fine. Fridge works and was clean as well as the beds being nice. AC strong. Didn't know by pool they meant Olympic size pool! With kids pool and a jungle gym for kids. Also didn't know by fitness centre they meant full sized Gym with all the good stuff. Need to get rid of carpet and change aircon filters but perfect for keeping up your fitness regime. Location is walking distance to the big shops with everything too. Breakfast was good enough too. Over all, great value and really enjoyed ourselves there.

Reviewed June 19, 2019

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10.0
Exceptional
Paska from Indonesia
Family with teens
Business Suite Twin
Stayed 1 night in November 2020

EXCEPTIONAL!!!!”

This is the perfect example of not judging a book by its cover, because CLEARLY the outdoor doesnt show how the hotel on the inside which is very very great. Honestly, I might just be a frequent customer.

Reviewed November 09, 2020

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10.0
Exceptional
JENNY from Indonesia
Group
Business Suite Twin
Stayed 2 nights in March 2019

Nice hotel”

Nice hotel with some selection of breakfast. Swiiming pool area we need to walk outside the hotel. Location nearby by Delta Plaza . We can reach by 5 minutes walking distance.

Reviewed March 11, 2019

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9.2
Exceptional
Jerry from Indonesia
Family with teens
Junior Suite Room
Stayed 2 nights in June 2021

A good stay”

In overall it was a nice stay, the hotel staff are friendly, easy cek in and out facilities is good, surrounding by shopping mall and since the hotel located in city center so it's easy to go or walk around. The hotel design is old with some parts that noticable need some repairment. We're not received towel in the bathroom and compliment drinking water when arrived but with a phone call they'll provide it. The food just ordinary taste, we tried breakfast menu, also order a few meals like french fries, fried banana, fried dory fish, spaghetti and fried noodle also coffee latte and juice as drinks. The room itself is considered a big room since with sufficient ammenities but since the room located at 2nd floor and facing directly to the road it might not comforting for some traveller as a bit noisy from traffic and people shouting

Reviewed June 28, 2021

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9.6
Exceptional
Pertiwi from Indonesia
Business traveler
Junior Suite Room
Stayed 1 night in February 2021

It was nice but the order isn't the same as I ordered”

Classic hotel and everything was good except that the bed type isn't the same as I ordered. I ordered queen bed because I came alone but they give me twin, it's kinda annoying. I already make it clear in the app that I ordered double bed not twin bed. everything else was fine

Reviewed March 25, 2021

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10.0
Exceptional
abdul from Malaysia
Family with young children
Junior Suite Room
Stayed 2 nights in December 2018

Exceptional”

Nice place with affordable price.. breakfast is good. . Shopping complex is nearby.

Reviewed April 20, 2019

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10.0
Exceptional
David from Indonesia
Business traveler
Junior Suite King Non Smoking
Stayed 2 nights in June 2021

Nice”

Nice hotel In the middle of city Near surabaya plaza

Reviewed July 01, 2021

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9.2
Exceptional
Lie from Indonesia
Couple
Business Suite Twin
Stayed 1 night in February 2019

Oldschool but Comfortable Hotel”

My wife and i stayed here for 1 night. I stayed at Business Suite Room. The room has living room, big bathroom, king bed, big wardrobe. Maybe they can improve their TV Channel because it isn't clear and upgrade the wifi speed. Breakfast good and complete. the Gym very oldschool but complete. The changing room should get their attention and need to renovate. Overall Good.

Reviewed February 27, 2019

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9.2
Exceptional
Basith from Indonesia
Family with young children
Business Suite King
Stayed 1 night in June 2022

A very good location hotel in Surabaya”

This hotel is an international standard with very good rate. Located on the center and strategic area of Surabaya city. Next to Shopping mall, local food area, historical building of Gedung Pemuda and nostalgic Zangrandy ice cream and old food.this hotel is very recommended especially for local travelers. Cheap with full of facilities. Basith Syarwani

Reviewed June 21, 2022

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10.0
Exceptional
IRWAN from Indonesia
Couple
Business Suite Twin
Stayed 1 night in November 2018

hotel biasa ”

hotel biasa hotel biasa hotel biasa hotel biasa

Reviewed January 07, 2019

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9.2
Exceptional
Farida from Indonesia
Business traveler
Luxury Deluxe Room
Stayed 2 nights in November 2021

homey!”

This is the first time i stayed in SS though I came to Surabaya many times. This hotel is surprisingly nice and "homey" though a few things also need to be done, especially about the breakfast menu. But, overall I recommend it as a pleasant hotel to stay.

Reviewed November 27, 2021

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9.6
Exceptional
mariani from Indonesia
Family with young children
Business Suite Twin
Stayed 1 night in July 2019

worth it”

hotel bagus, lengkap, sarapan lumayan byk variasi, kmr luas, harga mantap

Reviewed August 23, 2019

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8.8
Excellent
Nurul from Brunei Darussalam
Solo traveler
Business Suite Twin
Stayed 2 nights in September 2019

Great hotel for a solo traveller like me, situated right next to a mall and in a city centre. ”

Hotel cleanliness is fine, water heater works well. The aircond is super cold, had to use 3 layers of PJ to sleep. Requested late checkout and charged Rp165k which is reasonable. Will recommend this hotel to my friends.

Reviewed September 09, 2019

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8.8
Excellent
wordlington from United Kingdom
Couple
Business Suite Twin
Stayed 1 night in January 2019

Good”

The hotel is great the lobby plush eating area is good too but I didn't like having to go to separate building for gym and pool felt cheated and was off putting the other thing the rooms are clean big but didn't like the connecting doors can hear next door abit but otherwise it's close to shops staff are a1 and talk English

Reviewed June 27, 2019

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8.4
Excellent
James from United States
Business traveler
Business Suite King
Stayed 4 nights in December 2019

Pleasant Hotel. Dated Interior. Good Location. Big Pool.”

I had a pleasant stay at the Surabaya Suites. The facilities are dated and worn, but they keep the place clean, the room was spacious with a good desk to work from, and the breakfast buffet had plenty to choose from. The 50m long swimming pool was the highlight. I was able to do laps and get in a good workout every morning, and that made my stay. The pool is open to the public and the changing rooms are a bit grotty, but the water is fine. There's mall food next door, and it's fairly well located 15mins walk from Tunjungan area.

Reviewed December 16, 2019

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8.8
Excellent
Vincent from Indonesia
Business traveler
Business Suite Twin
Stayed 1 night in June 2019

Responsible hotel”

At first I order non smoking room, but I got a smoking one and I have to wait 1 hour for my order to get ready. They offered me to move into a new room and they upgraded my room from business suite -> deluxe suite. Salute..

Reviewed June 10, 2019

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9.2
Exceptional
harry from Indonesia
Solo traveler
Business Suite Twin
Stayed 3 nights in December 2018

Good location”

The location is superb connected to surabaya mall.

Reviewed January 01, 2019

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8.4
Excellent
martino from Indonesia
Family with young children
Business Suite Twin
Stayed 1 night in February 2019

Strategic 4 stars hotel in cental Surabaya”

Good hotel in central Surabaya, near with Mall & Submarine monument. Food standard for 4 stars hotel. Large room, clean bathroom and old style interior. Overall its a great place to stay. Outdoor parking lot is quite small. Overall its a nice place to stay

Reviewed May 22, 2019

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8.4
Excellent
Yudha from Indonesia
Business traveler
Business Suite Twin
Stayed 1 night in February 2020

Recomended : Busines, Family, Long Stay”

+ Smookers welcome (smooking room and cafe). - In particular room mobile phone signal very low. Very valueable for money, considering they have spacious (very) room, clean and tidy. I dont see pool available but location near Plaza Surabaya.

Reviewed March 04, 2020

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8.8
Excellent
Lee from Singapore
Business traveler
Business Suite Twin
Stayed 5 nights in October 2019

The stay was pleasant. Staffs are helpful and polite. ”

The breakfast buffet was little disappointing. The arrangement of the food seems scattered too far from each other.

Reviewed October 11, 2019

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