Surabaya Suites Hotel Powered by Archipelago

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Plaza Boulevard I, Jl. Pemuda 31-37, Surabaya Center, Surabaya, Indonesia, 60271

Highlights

Location

Best place to stay, closer to Surabaya mall with walking .
Great food & dining

Makanan juga enak.
Excellent room comfort & quality

Exceptional value for money, large room with low price
Full-sized bathtubs

Toilet came with attached back bidet and bathtub.
Great Breakfast

They had a great breakfast, very extensive and well stocked.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Surabaya Suites Hotel Powered by Archipelago features an Olympic-size pool and a full spa, ideal for relaxation after city exploration. Centrally located, it provides easy access to vibrant shopping and dining, perfect for two travelers seeking comfort and urban life. Located in Surabaya Center, this hotel gives easy access to vibrant markets and historical sites that showcase the city's culture. Guests can enjoy the exclusive swimming pool and stylish bar, with personalized food delivery available. Each room comes with modern comforts, air conditioning, and complimentary internet, with some offering city or outdoor views. Tunjungan Plaza is a short walk away for shopping, while the Monkasel (Submarine Monument), 1.3 km from the hotel, is ideal for history enthusiasts. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

29 travelers have booked today.

Location 9.1
Service 8.6
Value for money 8.6
Cleanliness 8.4

Based on 2,819 verified reviews

Location

9.1

Service

8.6

Value for money

8.6

Cleanliness

8.4

Facilities

8.3

Room comfort and qua...

7.7

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Nearest transportation options

Gubeng Train Station is within 0.44 km

Inkopka Station is within 0.88 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Tunjungan Plaza
870 m
Monkasel (Submarine Monument)
950 m
Suramadu National Bridge
1.8 km
Tugu Pahlawan
2.3 km
Bungkul Park
3.2 km
Closest landmarks
World Trade Centre
110 m
Plaza Surabaya
130 m
Surabaya Plaza
140 m
Taman Skate & BMX
160 m
Delta Theatre
210 m

Good to know

Value for money8.6
Distance to city center0. Km
Location rating9.1
Nearest airportJuanda International Airport (SUB)
Distance to airport13.5 km

Select your room

1/18

Deluxe Suite

66 m²/710 ft²
Max 2 adults
1 double bed

Outdoor view

1/18

Luxury Deluxe Room

66 m²/710 ft²
Max 2 adults
1 queen bed

9.2

Exceptional

Room comfort and quality

City view

1/18

Junior Suite King

42 m²/452 ft²
Max 2 adults
1 king bed

9.4

Exceptional

Room comfort and quality

City view

1/18

Business King Room

48 m²/517 ft²
Max 2 adults
1 king bed

9.1

Exceptional

Room comfort and quality
1/13

Business Suite Twin

48 m²/517 ft²
Max 2 adults
2 single beds
1/13

Junior Suite Historical Twin

42 m²/452 ft²
Max 2 adults
2 single beds
Preferred by Couples

9.8

Exceptional

Room comfort and quality

Outdoor view

1/11

Business Suite Historical King

48 m²/517 ft²
Max 2 adults
1 king bed

9.5

Exceptional

Room comfort and quality

Outdoor view

1/10

Junior Suite Historical King

42 m²/452 ft²
Max 2 adults
1 king bed

9.7

Exceptional

Room comfort and quality
1/10

Deluxe Suite Historical

66 m²/710 ft²
Max 3 adults
1 queen bed

Outdoor view

1/8

Business Suite Historical Twin

48 m²/517 ft²
Max 2 adults
2 single beds

9.4

Exceptional

Room comfort and quality

Frequently asked questions

Surabaya Suites Hotel Powered by Archipelago offers connecting rooms for customers who would like to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.

Surabaya Suites Hotel Powered by Archipelago satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well equipped with staff trained in safety protocol, free face masks, and temperature check for guests and staff for further safety precautions and hygiene protocols.

While residing at Surabaya Suites Hotel Powered by Archipelago, jump start your vacation by discovering the closest destinations that are within walking distance to the property which include Plaza Surabaya, Surabaya Plaza, and Taman Skate & BMX.

Surabaya Suites Hotel Powered by Archipelago's policy regarding children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Surabaya Suites Hotel Powered by Archipelago's most popular month where verified guests have stayed the most is in January.

Verified guests that stayed at Surabaya Suites Hotel Powered by Archipelago have given this property a rating of 9.121 for its exceptional location as the primary highlight for their stay.

70.0% of our past guest ratings have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Surabaya Suites Hotel Powered by Archipelago down in the review.

Verified families with older children that have stayed at this property have given Surabaya Suites Hotel Powered by Archipelago an average rating of 8.7. You can search for more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Surabaya Suites Hotel Powered by Archipelago an average rating of 8.5. You can find more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Surabaya Suites Hotel Powered by Archipelago an average rating of 9.3. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

The closest airport to Surabaya Suites Hotel Powered by Archipelago is Juanda International Airport, 14.0 km away.

More about Surabaya Suites Hotel Powered by Archipelago

More about Surabaya Suites Hotel Powered by Archipelago

Experience Luxury and Convenience at Surabaya Suites Hotel Powered by Archipelago

Welcome to Surabaya Suites Hotel Powered by Archipelago, a luxurious 4-star hotel located in the heart of Surabaya, Indonesia. With its prime location and exceptional amenities, this hotel offers a perfect blend of comfort, convenience, and style for both business and leisure travelers. Built in 1993 and last renovated in 2014, Surabaya Suites Hotel Powered by Archipelago boasts a modern and elegant design that exudes sophistication. The hotel's close proximity to the city center, just 0. Km away, allows guests to easily explore the vibrant attractions, shopping centers, and entertainment options that Surabaya has to offer. With 278 well-appointed rooms, Surabaya Suites Hotel Powered by Archipelago provides a variety of accommodation options to suit every guest's needs. Each room is tastefully decorated with contemporary furnishings and offers a tranquil retreat from the bustling city. Whether you choose a Deluxe Room, Executive Suite, or Presidential Suite, you can expect a comfortable and relaxing stay. Check-in time at Surabaya Suites Hotel Powered by Archipelago starts from 02:00 PM, allowing you to settle in and unwind after your journey. The hotel's friendly and attentive staff will ensure a seamless check-in process, making you feel welcomed from the moment you step foot into the hotel. Families traveling with young children will appreciate the hotel's child policy. Children between the ages of 3 to 4 can stay free of charge, making it an ideal choice for a family getaway. The hotel also provides a range of amenities and services to cater to the needs of families, including babysitting services and children's activities. As for check-out time, guests can enjoy a leisurely morning before departing as check-out is until 12:00 PM. This allows you to savor a delicious breakfast at the hotel's restaurant or take a refreshing dip in the swimming pool before bidding farewell to Surabaya Suites Hotel Powered by Archipelago. For travelers flying in or out of Surabaya, the hotel's convenient location offers easy access to the airport. With a travel time of just 45 minutes, you can reach the airport hassle-free, ensuring a smooth and stress-free journey. Experience the perfect blend of luxury, comfort, and convenience at Surabaya Suites Hotel Powered by Archipelago. Book your stay today and indulge in a memorable and delightful experience in Surabaya, Indonesia.

Unwind and Indulge in Surabaya Suites Hotel Powered by Archipelago's Exciting Entertainment Facilities

Surabaya Suites Hotel Powered by Archipelago is not just a place to rest your head - it's a destination that offers a plethora of entertainment options to enhance your stay. Whether you're in the mood for shopping, unwinding with a drink, pampering yourself at a salon, immersing yourself in a good book, or finding the perfect souvenir, this hotel has got you covered. Step into the hotel's shops and explore a variety of options to satisfy your retail therapy cravings. From fashion boutiques to specialty stores, you'll find everything you need and more. After a day of exploring the city, head to the bar and indulge in a refreshing cocktail or a glass of wine. The bar's cozy atmosphere and extensive drink menu make it the perfect place to unwind and socialize. For those looking to pamper themselves, the hotel's salon offers a range of services to help you relax and rejuvenate. Treat yourself to a luxurious massage, a rejuvenating facial, or a stylish haircut. If you're a bookworm, you'll be delighted to discover the hotel's library, filled with a wide selection of books across various genres. Grab a book, find a cozy corner, and lose yourself in the captivating world of literature. Lastly, don't forget to visit the gift and souvenir shop to find the perfect memento to commemorate your stay in Surabaya. Whether it's a unique handicraft or a local delicacy, you'll find a wide array of options to choose from. Surabaya Suites Hotel Powered by Archipelago's entertainment facilities are designed to cater to every guest's needs, ensuring a memorable and enjoyable stay.

Stay Active at Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago offers a range of sports facilities to keep you active and energized during your stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to stay in shape and have fun. Start your day with a workout at the state-of-the-art fitness center. Equipped with modern exercise machines and weights, you can engage in a variety of cardio and strength training routines. The fitness center is spacious and well-maintained, providing a comfortable environment for all your fitness needs. After an invigorating workout, take a refreshing dip in the outdoor pool. Surrounded by lush greenery and sun loungers, the pool offers a tranquil setting for relaxation and leisure. Whether you prefer to swim laps or simply soak up the sun, the pool is the perfect place to unwind and rejuvenate. With its top-notch sports facilities, Surabaya Suites Hotel Powered by Archipelago ensures that you can maintain your fitness routine and enjoy your leisure time to the fullest. Whether you're a fitness enthusiast or simply looking to relax, this hotel has everything you need for a memorable stay.

Convenient Facilities for a Hassle-Free Stay at Surabaya Suites Hotel

Surabaya Suites Hotel Powered by Archipelago offers a range of convenient facilities that ensure a hassle-free and comfortable stay for its guests. With 24-hour room service, you can indulge in delicious meals or satisfy your cravings at any time of the day. The hotel also provides laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, Surabaya Suites Hotel offers safety deposit boxes to secure your valuable belongings, as well as a helpful concierge service to assist you with any inquiries or requests. Stay connected with complimentary Wi-Fi in both public areas and all rooms, making it easy to stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who smoke. With express check-in/check-out services, you can save time and start enjoying your stay as soon as you arrive. Luggage storage is available for those who want to explore the city without the burden of their bags. Lastly, daily housekeeping ensures that your room is always neat and tidy, allowing you to relax and unwind in a clean and comfortable environment.

Convenient Transport Facilities at Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival in Surabaya. Additionally, guests can take advantage of the hotel's shuttle service, which offers convenient transportation to popular attractions and shopping destinations in the city. For those who prefer to explore Surabaya at their own pace, Surabaya Suites Hotel Powered by Archipelago offers car hire services. Guests can rent a car directly from the hotel and enjoy the freedom to discover the city's hidden gems at their leisure. The hotel also provides a car park free of charge, allowing guests to conveniently park their vehicles during their stay. Furthermore, the hotel offers valet parking and a taxi service for guests who prefer not to drive. Whether you're heading out for a business meeting or exploring Surabaya's vibrant nightlife, the hotel's taxi service ensures a comfortable and reliable transportation option. Additionally, the hotel's ticket service makes it easy for guests to book tickets for local attractions and events, ensuring a seamless and enjoyable experience during their stay at Surabaya Suites Hotel Powered by Archipelago.

Comfort and Convenience at Surabaya Suites Hotel Powered by Archipelago

At Surabaya Suites Hotel Powered by Archipelago, we prioritize your comfort and convenience. Our well-appointed rooms are equipped with a range of modern amenities to ensure a pleasant stay. Stay cool and refreshed with the air conditioning system, allowing you to adjust the temperature to your liking. Get ready for a day of exploration or business meetings with the provided hair dryer, ensuring your hair is styled to perfection. Quench your thirst or enjoy a quick snack from the mini bar, stocked with a selection of beverages and snacks. Unwind in the evening and catch up on your favorite shows with the satellite/cable TV, offering a variety of channels to choose from. Keep your drinks and snacks chilled in the refrigerator, perfect for storing any leftovers or drinks you may have.

Indulge in a Culinary Adventure at Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago offers a range of dining facilities that are sure to satisfy every palate. Whether you're craving a quick bite or a leisurely meal, this hotel has you covered. Start your day off right with a delicious breakfast buffet featuring a variety of options, including a continental spread to cater to all tastes. For those who prefer to dine in the comfort of their own room, 24-hour room service is available to deliver delectable dishes straight to your door. If you're in the mood for a casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee along with a selection of light bites. For a more formal setting, the hotel's restaurant offers a diverse menu of international and local cuisine, prepared by skilled chefs using the finest ingredients. If you're looking to savor the flavors of Surabaya, the halal restaurant on-site is the perfect choice, serving authentic Indonesian dishes that are sure to tantalize your taste buds. For those who enjoy outdoor dining, the hotel also offers BBQ facilities, where you can grill up your favorite meats and vegetables while enjoying the pleasant weather. With daily housekeeping ensuring a clean and comfortable environment, you can focus on indulging in the culinary delights that Surabaya Suites Hotel Powered by Archipelago has to offer.

Elegant Room Options at Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago offers a diverse selection of spacious and comfortable rooms designed to cater to various guest preferences. Guests can choose from the Business Suite Twin and Business King Room, both providing ample space for relaxation and work, with options for single or double beds. The Junior Suites, available in King and Twin configurations, offer a cozy yet luxurious retreat, perfect for both leisure and business travelers. For those seeking even more room to unwind, the Deluxe Suite and Luxury Deluxe Room provide expansive living areas, ensuring a truly comfortable stay. Booking these rooms through Agoda guarantees you the best prices available, making your stay more affordable without sacrificing quality. The platform also offers a hassle-free booking experience, allowing you to secure your preferred room type quickly and easily. Whether you're traveling for business or leisure, Surabaya Suites Hotel’s diverse room options combined with Agoda’s seamless booking process ensure your stay will be convenient, comfortable, and budget-friendly.

Discover the Vibrant Surabaya Center

Surabaya Center, located in the bustling city of Surabaya, Indonesia, is a vibrant and dynamic area that offers a perfect blend of culture, history, and modernity. This thriving district is known for its lively atmosphere, diverse culinary scene, and a wide range of shopping options. One of the highlights of Surabaya Center is its rich cultural heritage. Visitors can explore the famous Tugu Pahlawan, a monument dedicated to the heroes of Indonesia's struggle for independence. The nearby House of Sampoerna is a must-visit for history enthusiasts, where they can learn about the city's tobacco industry and witness the traditional cigarette-making process. Food lovers will be delighted by the variety of culinary experiences Surabaya Center has to offer. From street food stalls serving local delicacies to upscale restaurants offering international cuisines, there is something to satisfy every palate. Don't miss the opportunity to try the renowned Surabaya-style seafood dishes, known for their bold flavors and fresh ingredients. Shopaholics will be in paradise at Surabaya Center's numerous shopping destinations. The Tunjungan Plaza, one of the largest shopping malls in Southeast Asia, is a shopper's haven with a wide selection of local and international brands. For a more traditional shopping experience, the Pasar Genteng Market is a bustling market where visitors can find a wide range of goods, from clothing and accessories to fresh produce. Surabaya Center is also conveniently located near other attractions in Surabaya. Visitors can easily access the historic Arab Quarter, explore the vibrant Chinatown, or take a leisurely stroll along the picturesque Surabaya River. Whether you're a history buff, a food enthusiast, or a shopaholic, Surabaya Center offers a captivating experience that will leave you wanting more. Immerse yourself in the vibrant atmosphere of this dynamic district and discover all that Surabaya, Indonesia has to offer.

Convenient Transportation Options from the Airport to Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago is a luxurious hotel located in the heart of Surabaya Center, Indonesia. Getting to the hotel from the nearest airport is a breeze, thanks to the convenient transportation options available. If you are flying into Juanda International Airport, which is the closest airport to Surabaya, you have several transportation options to choose from. One of the most convenient ways to reach the hotel is by taking a taxi. Taxis are readily available at the airport, and the journey to Surabaya Suites Hotel Powered by Archipelago takes approximately 30 minutes, depending on traffic conditions. Another option is to book a private airport transfer service. This allows you to have a hassle-free journey from the airport to the hotel, as you will be picked up by a professional driver who will take you directly to your destination. This is a great option if you prefer a more personalized and comfortable transportation experience. For budget-conscious travelers, there is also a public transportation option available. You can take a Damri bus from the airport to Bungurasih Bus Terminal, and from there, transfer to a city bus that will take you to Surabaya Center. This option may take longer than a taxi or private transfer, but it is a more affordable choice. No matter which transportation option you choose, you can look forward to a comfortable and convenient journey from the airport to Surabaya Suites Hotel Powered by Archipelago. Once you arrive at the hotel, you will be greeted by friendly staff and enjoy a luxurious stay in the heart of Surabaya Center.

Discover Surabaya's Vibrant Landmarks and Attractions

Surabaya Suites Hotel Powered by Archipelago is perfectly situated amidst a wealth of iconic landmarks and attractions, offering guests an unforgettable experience in the heart of Surabaya, Indonesia. Just a stone's throw away from the hotel, you'll find the fascinating Sampoerna Museum, where you can immerse yourself in the rich history of Indonesia's tobacco industry. For those seeking panoramic views and architectural marvels, the Suramadu National Bridge is a must-visit. This iconic landmark connects Surabaya with the island of Madura and offers breathtaking vistas of the cityscape and the Madura Strait. Nature enthusiasts will delight in the nearby Bungkul Park, a verdant oasis in the bustling city. Take a leisurely stroll along the park's pathways, relax in the shade of lush trees, or enjoy a picnic with loved ones. History buffs will be captivated by the Monkasel (Submarine Monument) and Tugu Pahlawan, both significant landmarks commemorating Indonesia's struggle for independence. Animal lovers can venture to Surabaya's Zoo, home to a diverse range of species, providing an opportunity to get up close and personal with fascinating wildlife. Religious landmarks are also within reach, such as the Ampel Mosque, a sacred place of worship for Muslims, and the Muhammad Cheng Hoo Mosque, a stunning architectural gem showcasing the city's multicultural heritage. Lastly, don't miss the chance to visit Jembatan Merah, a historic bridge that played a vital role during the Indonesian National Revolution. With such an array of landmarks and attractions nearby, Surabaya Suites Hotel Powered by Archipelago is the ideal base for exploring the vibrant city of Surabaya.

Convenient Access to Public Transport Stations near Surabaya Suites Hotel

Surabaya Suites Hotel Powered by Archipelago offers a prime location with easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. The hotel is situated near Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station, ensuring that guests have various options to explore the vibrant city of Surabaya and its surrounding areas. For those looking to travel within the city, Semut Train Station and Gubeng Train Station are just a short distance away from the hotel. These stations provide excellent connectivity to different parts of Surabaya, allowing guests to conveniently visit popular attractions, shopping malls, and business districts. Additionally, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station are also easily accessible from the hotel. These stations serve as major transportation hubs, connecting Surabaya to other cities and regions in Indonesia. Whether guests are planning to explore the historic sites of Surabaya or embark on a day trip to nearby destinations, these public transport stations offer a hassle-free and efficient mode of transportation.

A Culinary Adventure Awaits

Surabaya Suites Hotel Powered by Archipelago is surrounded by a diverse range of dining options that are sure to satisfy every palate. Guests can start their culinary adventure at Aiola Eatery, a trendy restaurant known for its delicious international cuisine. For those craving a taste of local flavors, Layar Seafood KH Abdul Wahab Siamin offers a wide selection of fresh seafood dishes. Sate Klopo Ondomohen Bu Asih is a must-visit for satay lovers, while Soto Ayam 'Cak To' Undaan Wetan serves up a comforting bowl of traditional chicken soup. Rawon Setan is famous for its rich and flavorful beef stew, while Soto Ambengan Pak Sadi is renowned for its authentic Surabayan soto. Wapo Resto offers a fusion of Indonesian and Western dishes, and Bon Ami Restaurant provides a cozy atmosphere perfect for a romantic dinner. With so many options to choose from, guests of Surabaya Suites Hotel will never run out of delectable dining experiences.

Shop till you drop at Surabaya's vibrant shopping landmarks

Surabaya Suites Hotel Powered by Archipelago is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a short walk away, you'll find Central Point Mall, Grand City Mall, and Plaza Tunjungan, where you can indulge in a shopping spree and explore a wide variety of local and international brands. For those looking for unique souvenirs and traditional Indonesian crafts, Mirota Batik and Pasar Genteng are must-visit destinations. Bratang Flower Market offers a colorful and fragrant experience, while Wisata Rasa and Pasar Keputran are perfect for food lovers, offering an array of delicious local delicacies. If you're a fan of vintage finds, Newton Vintage Store is a hidden gem waiting to be discovered. And for a modern shopping experience, head to Marvell City, a vibrant shopping complex that caters to all your retail needs. With such a diverse range of shopping landmarks nearby, Surabaya Suites Hotel Powered by Archipelago is the ideal choice for shopaholics visiting Surabaya.

Affordable Luxury at Surabaya Suites Hotel Powered by Archipelago

Experience the perfect blend of comfort, convenience, and affordability at Surabaya Suites Hotel Powered by Archipelago. With an average room price of just $41, this hotel offers exceptional value for money compared to the average price of a hotel room in Surabaya, which is $28. Surabaya Suites Hotel Powered by Archipelago stands out from the crowd with its spacious and well-appointed rooms, modern amenities, and top-notch service. Whether you are traveling for business or leisure, you can expect a comfortable and enjoyable stay without breaking the bank. Indulge in the hotel's luxurious facilities, including a fitness center, swimming pool, and spa, all available at an affordable price. The hotel's strategic location in the heart of Surabaya allows easy access to popular attractions, shopping malls, and dining options, making it an ideal choice for travelers looking for convenience and value. Book your stay at Surabaya Suites Hotel Powered by Archipelago today and experience affordable luxury in Surabaya.

Friendly Staff, Great Value, and Spacious Rooms

Surabaya Suites Hotel Powered by Archipelago is a delightful hotel that offers a pleasant stay with its friendly and helpful staff. Guests highly recommend this hotel for its warm and welcoming service. The rooms are exceptionally large and spacious, providing ample space for relaxation. The enormous pool is perfect for both adults and children, allowing the little ones to run around and have a great time. The hotel's location is ideal, and the food options are excellent. The rooms are not only spacious but also clean, ensuring a comfortable and enjoyable stay for all guests.

A Memorable Stay at Surabaya Suites Hotel Powered by Archipelago

Surabaya Suites Hotel Powered by Archipelago is a highly-rated hotel that promises an unforgettable experience for its guests. With an impressive overall rating of 8.3, this hotel has received glowing reviews from satisfied customers. One of the key highlights mentioned by guests is the exceptional staff performance, with a remarkable rating of 8.3. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met, creating a warm and welcoming atmosphere throughout the hotel. From the moment you step foot in the lobby until the end of your stay, you can expect top-notch service and personalized attention from the attentive staff.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site
Kartini Restaurant
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Kafe Taman
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet

Location

Plaza Boulevard I, Jl. Pemuda 31-37, Surabaya Center, Surabaya, Indonesia, 60271

Exceptional9.1

Location

Airports
  • Juanda International Airport (SUB)
    13.5 km
  • Abdul Rachman Saleh Airport (MLG)
    75.0 km
Public transportation
  • Gubeng Train Station
    440 m
  • Inkopka Station
    880 m
Hospital or clinic
  • Klinik Putra Mulya
    610 m
Shopping
  • Tunjungan Plaza
    870 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tunjungan Plaza
    870 m
  • Monkasel (Submarine Monument)
    950 m
  • Suramadu National Bridge
    1.8 km
  • Tugu Pahlawan
    2.3 km
  • Bungkul Park
    3.2 km
  • Surabaya's Zoo
    3.9 km
  • Sampoerna Museum
    4.0 km
  • Surabaya Town Square
    4.0 km
  • Pakuwon Food Festival
    6.0 km
  • Masjid Nasional Al Akbar Surabaya
    8.9 km
Nearby landmarks
  • World Trade Centre
    110 m
  • Plaza Surabaya
    130 m
  • Surabaya Plaza
    140 m
  • Taman Skate & BMX
    160 m
  • Delta Theatre
    210 m
  • The Grand City Mall
    240 m
  • Area Parkir Grand City
    250 m
  • Submarine Monument
    280 m
  • Monumen Kapal Selam
    280 m
  • Grand City Surabaya
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0. Km
  • Travel time to airport (minutes)45
  • Airport transfer fee250000 IDR
Extras
  • Breakfast charge (unless included in room price)214286 IDR
The property
  • Year property opened1993
  • Number of floors7
  • Room voltage220
  • Number of rooms 278
  • Most recent renovation2014
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name9120004452735

Reviews of Surabaya Suites Hotel Powered by Archipelago from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 9.2
  • 9.6
  • 10
  • 10
  • 9.2
  • 10
  • 10
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Surabaya
    Location9.1
  • Service score 8.6 out of 10 and is a high score in Surabaya
    Service8.6
  • Value for money score 8.6 out of 10 and is a high score in Surabaya
    Value for money8.6
  • Cleanliness score 8.4 out of 10 and is a high score in Surabaya
    Cleanliness8.4
  • Facilities score 8.3 out of 10 and is a high score in Surabaya
    Facilities8.3
  • Room comfort and quality score 7.7 out of 10 and is a high score in Surabaya
    Room comfort and quality7.7
High score for Surabaya

Rating

9+ Exceptional (494)
8-9 Excellent (183)
7-8 Very Good (294)
6-7 Good (107)
<6 Below Expectation (148)

Review summary

Powered by OpenAI

Located in the prime area of Surabaya, this hotel is just a stroll away from WTC Surabaya, Gedung Pemuda, and local food spots. The hospitable staff provides express check-in and airport transportation arrangements. Enjoy a delectable breakfast buffet with an array of high-quality food options. The cozy rooms are available in various types, including interconnected rooms for families and large beds. This hotel offers great value for money, supported by numerous positive reviews.

Few guests reported poor air conditioning, resulting in hot rooms.

Did you find this review summary helpful?

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Show reviews that mention 

Location

Mentioned in 152 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 129 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Room size

Mentioned in 118 reviews
sentiment-positive-indicator
99% Positive

Service

Mentioned in 100 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Room comfort

Mentioned in 58 reviews
sentiment-positive-indicator
56% Positive
sentiment-negative-indicator
43% Unfavourable

Breakfast

Mentioned in 55 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Value for money

Mentioned in 41 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 38 reviews
sentiment-positive-indicator
36% Positive
sentiment-negative-indicator
63% Unfavourable

Bathroom

Mentioned in 34 reviews
sentiment-positive-indicator
29% Positive
sentiment-negative-indicator
70% Unfavourable
Showing 1,226 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Gunadi from Indonesia
    Family with young children
    Junior Suite Historical Twin
    Stayed 1 night in November 2025

    “Excellent Location & Spacious Comfort, with Room for Improvement”

    We recently stayed at Surabaya Suites, and overall, it was a very positive experience. The best feature of this hotel is undeniably its strategic location. It was incredibly convenient, situated very close to two major shopping malls, both within easy walking distance. This made finding dining options and shopping an absolute breeze. I was also very impressed with the room itself. It was remarkably spacious, offering plenty of room to move around comfortably, which is not always thecase in city hotels. Another strong point was the reliable WiFi connection; it was stable and fast enough for both work and streaming during our stay. The only area where we felt improvement is needed is the parking facility. The parking area felt a bit tight and limited. Furthermore, there is no dedicated, covered walkway from the parking lot to the main lobby. This was quite inconvenient when it rained, as we had to rush to avoid getting wet. Adding a sheltered path would significantly enhance the guest experience, especially during bad weather. Despite this minor issue, I would still highly recommend Surabaya Suites for its excellent location and comfortable, spacious rooms.

    Reviewed November 10, 2025
  2. 10.0
    Exceptional
    INANG from Indonesia
    Family with young children
    Junior Suite Historical Twin
    Stayed 1 night in February 2026

    “LOCATION OK - CLASSIC HOTEL”

    I initially stayed here for just one night but had to extend for another night because my work isn't finished yet. The pool is separate from the hotel, like a semi-public pool, approximately 200 meters away from the hotel. The hotel is classic (old but well-maintained), the room is quite spacious, and there is a sofa and bidet with a separate shower. Even though it is old, the room is clean, there is no musty smell, and all the staff are very friendly. The location is next to Delta Mall and in front of Surabaya Plaza, so it is very strategic. The price was IDR 350,000 for one bed and one sofa, where I can stay with my mom and my three children, so this is really worth it. Next time, if I have another business trip, I will stay here again.

    Reviewed March 02, 2026
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  3. 10.0
    Exceptional
    INANG from Indonesia
    Family with young children
    Junior Suite Historical King
    Stayed 1 night in February 2026

    “Okay location of the classic hotel.”

    I originally stayed here for just 1 night, but since work wasn’t finished, I extended it for another night. The pool is separate from the hotel, kind of a semi-public pool about 200 meters from the hotel. It’s a classic hotel (old but well-maintained), the room is quite spacious, there’s a sofa and a bidet with a separate shower. Despite its age, the room is clean, there’s no musty smell, and all the staff are very friendly. The location is next to Delta Mall, across from Surabaya Plaza, so it’s very strategic. For the price of IDR 350,000 with 1 bed and 1 sofa, where I can stay with my mom and 3 children, I think this is really WORTH it. Next time I have a business trip, I will stay here again.

    Reviewed March 02, 2026
    Auto-translated through generative A.I.
  4. 9.2
    Exceptional
    Agustin from Indonesia
    Family with teens
    Junior Suite King
    Stayed 2 nights in January 2026

    “Recommended Hotel”

    I've checked in at this hotel twice with my children [family]. Recommended for families, everything is close and can be reached by walking. It's not hard to find good food. The price is worth it 😍. The downside is the gym facilities 👎🏻 but the swimming pool is okay 👌🏻. The food variety is complete, both western and traditional are safe to eat 😋. And the hotel's prayer room is truly well taken care of. 👍🏻😍 Plus, the staff are all friendly. Room upgrades are also free of charge. Next time I vacation in Surabaya, I'll check in here again. I hope there are updates to the gym facilities 😊.

    Reviewed January 18, 2026
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  5. 10.0
    Exceptional
    Nailus from Indonesia
    Family with teens
    Junior Suite King
    Stayed 3 nights in January 2026

    “A comfortable hotel for a family vacation, and everyone is very satisfied.”

    1. All staff are friendly. 2. The hotel is clean and close to the mall. 3. The room is spacious. 4. The bathroom and toilet are large and very clean. 5. Clean water flows well and hot water is great. 6. Can get a nice room view according to choice. 7. The breakfast menu is varied and the taste is excellent. 8. IF THERE'S AN OPPORTUNITY, I WANT TO STAY AGAIN (YESTERDAY I BOOKED 2 ROOMS FROM JANUARY 1 - 4, 2026).

    Reviewed January 04, 2026
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Changed to review page 1

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