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About Suraya Hotel

Description

Offering easy access to the heart of Kuantan and its thriving central business district, this property is certainly a convenient place to stay at. Surrounded by local shops, government offices, banks, and restaurants, guests will also be delighted to find local eateries they can try, including hawker stalls which are open 24 hours a day! Take a 10-minute walk to the beach or the golf course and enjoy an evening of complete relaxation and tranquility, Suraya Hotel is perfect for leisure and business travelers and also golf lovers!
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Services and conveniences

  • Laundry service
  • Smoking area

For the kids

  • Family room

Access

  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Number of Rooms : 30
Year Hotel Built: 1975
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
Above average



based on 41 reviews
  • Cleanliness 6.4
  • Facilities 5.3
  • Location 6.5
  • Room comfort and quality 6.1
  • Service 5.8
  • Value for money 5.8
  • Food and dining 4.3
Sort by

Muhammad from Malaysia
Families with older children
Standard
Stayed 1 night in August 2016
Suraya Hotel Kuantan
Good location n free car parks. No breakfast facilities but not an issue as there are ample food outlets in KUA. Only drawbacks, I extended my stay for another day and there was no housekeeping done.
Reviewed August 08, 2016

MUHAMMAD from Malaysia
Business travelers
Standard
Stayed 1 night in August 2016
Bad bad
Aircond cannot be controlled, too cold, hot water not efficient, asked for solution on aircond issue, the reply only to turn off the aircond or open the window no room change.
Reviewed August 07, 2016

Fatimah from Malaysia
Groups
Triple
Stayed 1 night in October 2015
It was good
Because of the newly modified building the cleanliness was awesome. the furniture is good.
Reviewed January 27, 2016

Christina from Malaysia
Business travelers
Standard
Stayed 1 night in January 2016
Dissappointed experience.
location
very upset. is actually a very Old building renovated to hotel. but aircon is old. over charged the shower room is small and the shower Water pressure is worst of all. heated Water available after turn on for 8minutes. Dusty floor, stained quitcover bed sheets. really bad. only One innocent front desk that served during check in, all enquiries cannot handle. No Security. definitely no turning back.
Reviewed January 16, 2016

Wan from Malaysia
Families with older children
Standard
Stayed 2 nights in July 2013
it gives me the comfort
friendliness of staff, good location and clean
i feel satisfied with the location of this hotel. the staffs are friendly and the rooms are clean.
Reviewed December 24, 2013

Ibrahim from Malaysia
Families with young children
Standard
Stayed 2 nights in December 2013
Absolutely big mistake .the hotel misled Agoda
None
Not worth mentioning. The hotel should be demolish. Not fit to be occupied as hotel room. Room has no window. Shower has no hot water. Aircon has not been service and not cool at all.
Reviewed December 07, 2013

Wan from Malaysia
Families with young children
Triple
Stayed 2 nights in June 2013
i had a good comfortable stay
friendly staff, clean room and comfortable stay
i had a good comfortable stay at this hotel
Reviewed June 19, 2013

Mohd from Malaysia
Families with young children
Triple
Stayed 1 night in June 2013
Terrible, manager and staff have no intergrity
Toilets available at car park area but don't forget to take a key at front desk
i already booked the room and done some payment, unfortunately when i reach to the hotel the hotel manager told me that no more room available.
Reviewed June 12, 2013

baskaran from Malaysia
Solo travelers
Standard
Stayed 1 night in May 2013
no choice i only come back
car park reserve is good, the owner reserve a small place can park about 10 cars behind of hotels.
i don't is staff at the counter don't know use computer or they dont understand english language, i booked 2 rooms i print out my hard copy to show them they also said i only have 1 room and they said i aly check in no more check in second time. they deal with bad attitude to solve small little things, waste me 20 minutes stand there cos they only have 4 chairs in the lobby
Reviewed June 04, 2013

soo from Malaysia
Business travelers
Standard
Stayed 1 night in March 2013
Budget hotel
Convenient
Should make some improvement for the environment. Should make it more attractive so that can make customers feel that the hotel worth to stay.
Reviewed March 06, 2013



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