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Exterior view, SureStay Hotel by Best Western Phoenix Downtown in Phoenix (AZ)
Double - Non-Smoking, SureStay Hotel by Best Western Phoenix Downtown in Phoenix (AZ)
Lobby, SureStay Hotel by Best Western Phoenix Downtown in Phoenix (AZ)
SureStay Hotel by Best Western Phoenix Downtown
SureStay Hotel by Best Western Phoenix Downtown
Bathroom, SureStay Hotel by Best Western Phoenix Downtown in Phoenix (AZ)
Bathroom, SureStay Hotel by Best Western Phoenix Downtown in Phoenix (AZ)

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8.6

Excellent

12 reviews

12 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Chase Field 1.4 km
Heard Museum 2.4 km
South Mountain Park 11.5 km
Phoenix Zoo 12.2 km
Camelback Mountain 12.5 km
Desert Botanical Garden 12.6 km
Old Town Scottsdale 15.0 km
Butterfly Wonderland 22.1 km
Musical Instrument Museum 25.8 km
Taliesin West 27.7 km
Nearby landmarks
The Van Buren 60 m
Comerica Theatre 290 m
FitKik Station 360 m
Orpheum Theater 390 m
305 Building 430 m
Wells Fargo Museum 440 m
Old Courthouse 540 m
Civic Space Park 550 m
Renaissance Athletic Club 550 m
CMG Care Today 570 m

SureStay Hotel by Best Western Phoenix Downtown

424 West Van Buren Street, Downtown Phoenix, Phoenix (AZ), United States, 85003 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Downtown Phoenix, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Desert Botanical Garden. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Sparkling clean

630 meters to public transportation

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

Golf course [on-site]

Bar

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money8.4
Location rating8.7
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport6.9 km

Rooms available at SureStay Hotel by Best Western Phoenix Downtown

1 King Bed Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Non-smoking
  • Separate shower/bathtub
  • 2 queen beds
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2 Queen Accessible
...
  • 2 queen beds
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Double - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
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1 Queen Bed Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 1 queen bed
Enter dates to see prices
Queen Room with Two Queen Beds
...
  • Room size: 33 m²/355 ft²
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King Room with Walk-in Shower - Disability Access
...
  • Room size: 33 m²/355 ft²
Enter dates to see prices
Standard Room (No Window,Area:28)
...
    Enter dates to see prices
    ACCESSIBILITY 2 QUEEN BEDS 2 DOUBLE BEDS FOR NON-SMOKERS
    ...
      Enter dates to see prices
      ACCESSIBILITY FOR NON-SMOKERS
      ...
        Enter dates to see prices

        Frequently asked questions

        Does SureStay Hotel by Best Western Phoenix Downtown have bars on the premises?

        Experience your holiday vacation the finest way with a beverage in your hand at SureStay Hotel by Best Western Phoenix Downtown's bar accessible right in front of your doorstep for whenever you need a sip or two.

        Is car parking available at SureStay Hotel by Best Western Phoenix Downtown?

        SureStay Hotel by Best Western Phoenix Downtown has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

        What attractions are near by SureStay Hotel by Best Western Phoenix Downtown that are in walking range?

        While remaining at SureStay Hotel by Best Western Phoenix Downtown, begin your holiday break by checking out the nearest destinations that are within close proximity to the property which include First Baptist Church, Comerica Theatre, and FitKik Station.

        How many rooms does SureStay Hotel by Best Western Phoenix Downtown have?

        SureStay Hotel by Best Western Phoenix Downtown has a total of 36 rooms.

        What payment cards are supported at SureStay Hotel by Best Western Phoenix Downtown?

        Enjoy the flexibility of easy payment at SureStay Hotel by Best Western Phoenix Downtown which supports up to 5, with payment card options such as American Express, Discover Card, MasterCard, Cash, and Visa.

        What do travelers like most about SureStay Hotel by Best Western Phoenix Downtown?

        Past visitors that stayed at SureStay Hotel by Best Western Phoenix Downtown have given this property a rating of 9.333 for its exceptional service as the main highlight for their stay.

        What is the typical rating that verified Solo travelers' have given to SureStay Hotel by Best Western Phoenix Downtown?

        Verified solo travelers that have stayed at this property have given SureStay Hotel by Best Western Phoenix Downtown an average rating of 7.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Business travelers' have given to SureStay Hotel by Best Western Phoenix Downtown?

        Past business travelers that have stayed at this property have given SureStay Hotel by Best Western Phoenix Downtown an average rating of 8.0. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

        What is the closest train, metro, or bus station to SureStay Hotel by Best Western Phoenix Downtown?

        The nearest train, metro, or bus station is 11. Roosevelt St, 1038.85 m away from SureStay Hotel by Best Western Phoenix Downtown.

        What is the closest airport to SureStay Hotel by Best Western Phoenix Downtown?

        The nearest airport to SureStay Hotel by Best Western Phoenix Downtown is Payson Airport, 113.0 km away.

        See map

        Explore the neighborhood

        Overall rating:

        8.6

        Excellent
        12 reviews
        Cleanliness
        9.3
        Facilities
        7.8
        Location
        8.7
        Read all reviews >
        More about SureStay Hotel by Best Western Phoenix Downtown

        More about SureStay Hotel by Best Western Phoenix Downtown

        SureStay Hotel by Best Western Phoenix Downtown

        Immerse yourself in the all that Phoenix (AZ) has to offer with a getaway at SureStay Hotel by Best Western Phoenix Downtown.
        Enjoy all that SureStay Hotel by Best Western Phoenix Downtown has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
        Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the SureStay Hotel by Best Western Phoenix Downtown. For health reasons, smoking is not permitted anywhere inside the hotel.
        All guestrooms at SureStay Hotel by Best Western Phoenix Downtown provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms.
        Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer available in some guest bathrooms.


        Dining and things to do

        Every day at SureStay Hotel by Best Western Phoenix Downtown begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
        Fill your days with the array of activities and facilities offered at SureStay Hotel by Best Western Phoenix Downtown. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.8

        Languages spoken
        • English
        • Hindi
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Garden
        • Golf course [on-site]
        • Ticket services
        • Tours
        Cleanliness and safety
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Hand sanitizer
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays
        • Safe dining setup
        • Shared stationery removed
        • Staff trained in safety protocol
        Dining, drinking, and snacking
        • Bar
        • Breakfast [continental]
        • Breakfast [free]
        • Restaurants
        • Room service
        • Vending machine
        Services and conveniences
        • Daily housekeeping
        • Elevator
        • Laundromat
        • Luggage storage
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Family room
        Access
        • CCTV in common areas
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed
        • Service animals are welcome
        Getting around
        • Car park [free of charge]
        • Car park [on-site]
        Available in all rooms
        • Coffee/tea maker
        • Free bottled water
        • Hair dryer
        • Microwave
        • Refrigerator
        • Satellite/cable channels

        Food and dining

        Breakfast options
        • Continental

        Location

        424 West Van Buren Street, Downtown Phoenix, Phoenix (AZ), United States, 85003
        Excellent
        Location

        8.7

        Public transportation
        • Washington / Central
          610 m
        • 3rd St / Washington
          910 m
        Airports
        • Phoenix Sky Harbor International Airport (PHX)
          6.9 km
        Hospital or clinic
        • CMG Care Today
          570 m
        Convenience store
        • Circle K
          590 m
        Cash withdrawal
        • ATM
          160 m

        What's nearby

        Popular landmarks
        • Chase Field
          1.4 km
        • Heard Museum
          2.4 km
        • South Mountain Park
          11.5 km
        • Phoenix Zoo
          12.2 km
        • Camelback Mountain
          12.5 km
        • Desert Botanical Garden
          12.6 km
        • Old Town Scottsdale
          15.0 km
        • Butterfly Wonderland
          22.1 km
        • Musical Instrument Museum
          25.8 km
        • Taliesin West
          27.7 km
        Nearby landmarks
        • The Van Buren
          60 m
        • Comerica Theatre
          290 m
        • FitKik Station
          360 m
        • Orpheum Theater
          390 m
        • 305 Building
          430 m
        • Wells Fargo Museum
          440 m
        • Old Courthouse
          540 m
        • Civic Space Park
          550 m
        • Renaissance Athletic Club
          550 m
        • CMG Care Today
          570 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-17 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 18 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until11:00
        The property
        • Number of rooms 36

        Property announcements

        Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

        Reviews of SureStay Hotel by Best Western Phoenix Downtown from real guests

        Provided by verified guests of Agoda
        8.6
        /
        10
        Excellent
        Cleanliness9.3
        Facilities7.8
        Location8.7
        Service9.3
        Value for money8.4
        High score for Phoenix (AZ)
        Rating
        9+ Exceptional (2)
        8-9 Excellent (1)
        7-8 Very Good (0)
        6-7 Good (0)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (2)
        Jun - Aug (0)
        Sep - Nov (0)
        Dec - Feb (2)
        Showing 4 verified guest comments
        5.6
        Andrian from Indonesia
        Solo traveler
        King Room with Walk-in Shower - Disability Access
        Stayed 2 nights in March 2020

        Above average”

        Location is not bad for downtown area. Got my feet black as the floors never been mopped. Can hear people walking upstairs.

        Reviewed March 20, 2020

        See room deals

        8.4
        Excellent
        Barry
        Couple
        1 King Bed Non-Smoking
        Stayed 1 night in April 2019

        Great Location and Comfortable Stay”

        We stayed on the bottom floor in a recently renovated room. The room was very clean and had a very unique industrial look and feel to it, the beds were comfortable and the sheets were clean. The breakfast is okay (make your own waffles, bagels, fruit, juice and coffee) and you have to get your food then return to your room as there is very little room where you pick the food up. The owner/operators are nice people and were eager to help if you had a question. The Wifi was good and worked throughout the property. The location was very good for us as we went to a baseball game at Chase stadium and the airport the following day.

        Reviewed April 13, 2019

        See room deals

        9.6
        Exceptional
        Stefan from Germany
        Family with teens
        Stayed 3 nights in February 2019

        Gutes Preis-Leistungsverhältnis.”

        Aufgrund der überwiegend positiven Bewertungen haben wir uns für einen Aufenthalt im SureStay entschieden und wurden nicht enttäuscht. Es ist ein älteres, aber renoviertes Hotel in fast-zentraler Lage an der "van Buren Street", in der sich noch andere Motels befinden, die somit alle die laute Geräuschkulisse der vielbefahrenen Hauptstraße haben; daher empfehle ich bei allen ein Zimmer weg von der Straße anzufragen. Die Zimmer waren sauber, das Frühstück ist OK (es gab Kaffee, Bananen, Äpfel, Toast, Eier, Waffeln). Frühstück nimmt man entweder draußen im Patio ein, oder in den Zimmern. Die Besitzer/Verwalter waren sehr nett und zuvorkommend. Wir waren zu einer Veranstaltung in der Talking Stick Arena, die man fußläufig in 15-20 Minuten erreichen kann. Gegenüber liegt das "van Buren", wo regelmäßig Veranstaltungen stattfinden, dies hat uns jedoch nicht beeinträchtigt. In der näheren Umgebung gibt es einige nette Bars, Restaurants und Brauereien und Downtown Phoenix bzw. die Talking Stic

        Reviewed March 03, 2019

        See room deals

        10.0
        Exceptional
        JUNHYEOK from South Korea
        Solo traveler
        Stayed 2 nights in February 2019

        너무좋았어요”

        좋은직원들과 좋은 방에서 편하게지냈습니다.

        Reviewed July 15, 2019

        See room deals

        This is a popular property. Don't miss out!

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