Surf 'n' Snow Backpackers

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

102 Albert Street, 1st Floor, Auckland City Center, Auckland, New Zealand, 1010

Highlights

Located in heart of Auckland

Located in heart of Auckland

This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings

98% Positive
Based on guest reviews

"Close to many varied food and shopping options."

"Excellent location, right under the Sky Tower!"

"Comfortable beds, fast wifi, excellent location!"

240 meters to public transportation
Inside city center

Inside city center

98% Positive
Based on guest reviews

"Close to many varied food and shopping options."

"Excellent location, right under the Sky Tower!"

"Comfortable beds, fast wifi, excellent location!"

160 meters to Sky Tower
Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Fitness center

Golf course (within 3 km)

Kitchen

Luggage storage

Pub crawl

Car park [nearby]

Laundry

About us

Surf 'n' Snow Backpackers is the perfect base for two travelers seeking adventure in Auckland City Center. Experience the vibrant atmosphere with cafes, shopping, and nightlife, all paired with stunning harbor views. The hotel features a cozy lounge for unwinding after a day of exploration and offers exclusive food delivery services. Each room includes complimentary Wi-Fi and a safe, with some providing charming city views. Iconic sites like the Sky Tower, Viaduct Harbour, and La Cigale French Market are just a short walk away. With a well-equipped kitchen and a central location near CBD Countdown, this backpackers' haven fosters connections among global travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

16 travelers have booked today.

Location 8.6
Service 7.0
Value for money 6.8
Facilities 5.7

Based on 3,531 verified reviews

Location

8.6

Service

7.0

Value for money

6.8

Facilities

5.7

Cleanliness

5.5

Room comfort and qua...

5.1

tooltip

Nearest transportation options

Sky City Coach Terminal is within 0.21 km

Bus Stop 7055 Station is within 0.29 km

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 308 places in walking distance!

Walkable places
Sky Screamer
60 m
Automobile Association
70 m
Countdown Auckland Metro
90 m
Bluestone Room
120 m
Sky Tower
140 m
Popular landmarks
Auckland Art Gallery Toi o Tamaki
360 m
Viaduct Harbour
580 m
Auckland War Memorial Museum
1.9 km
Mount Eden
3.1 km
Auckland Zoo
4.3 km
Closest landmarks
Wilson Parking - Durham Lane
70 m
Elliot St car park
80 m
Tournament City Centre Car Park
90 m
SKYCITY Entertainment Group
110 m
Auckland District Court
120 m

Good to know

Value for money6.8
Distance to city center20km
Location rating8.6
Nearest airportAuckland Airport (AKL)
Distance to airport17.9 km

Rooms available at Surf 'n' Snow Backpackers

Bed in 4 bed Dorm - Shared Bathroom
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  • Room size: 14 m²/151 ft²
  • Outdoor view
  • 1 bunk bed
Enter dates to see prices
Bed in 6-Bed Dormitory Room
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  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 1 bunk bed
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Bed in 8-Bed Dormitory Room
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  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 bunk bed
Enter dates to see prices
Bed in 10 Bed Mixed Dormitory
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 bunk bed
Enter dates to see prices
Bed in 6 Bed Female Dormitory
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  • Room size: 12 m²/129 ft²
  • Outdoor view
  • 1 bunk bed
Enter dates to see prices
Bed in 10 Bed Female Dormitory
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  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 bunk bed
Enter dates to see prices
Double Bed with Shared Bathroom
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  • Room size: 9 m²/97 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Bed in 8-Bed Dormitory Room
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  • Room size: 16 m²/172 ft²
Enter dates to see prices
Double Bed with Shared Bathroom
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  • Room size: 9 m²/97 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Double Bed with Shared Bathroom
...
  • Room size: 9 m²/97 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Surf 'n' Snow Backpackers offers billiards while you stay at this property, offering guests with entertainment value throughout your remain here.

Yes! Surf 'n' Snow Backpackers offers hot water linen and laundry washing at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

The average travel time to get from Surf 'n' Snow Backpackers to the airport is 35 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

While remaining at Surf 'n' Snow Backpackers, cherish your early morning or evening walk at nearby park which include Albert Park, Myers Park, and Parliament Reserve.

Surf 'n' Snow Backpackers only allows guests that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the family/child friendly filter for more options.

The average room rate for Surf 'n' Snow Backpackers in the past month is 20.55 NZD, compared to city's average of 211.65 NZD.

Verified guests that stayed at Surf 'n' Snow Backpackers have given this property a rating of 8.599 for its outstanding location as the major highlight for their stay.

The closest train, metro, or bus station is Sky City Coach Terminal, 213.0 m away from Surf 'n' Snow Backpackers.

Surf 'n' Snow Backpackers’s community is Auckland City Center which consists of popular restaurants such as Mexican Cafe, 1947 eatery, and Depot.

Surf 'n' Snow Backpackers is located within Auckland City Center, which makes it conveniently close to natural scenery including Mount Eden and One Tree Hill.

The closest airport to Surf 'n' Snow Backpackers is Auckland Airport, 18.0 km away.

More about Surf 'n' Snow Backpackers

More about Surf 'n' Snow Backpackers

Surf 'n' Snow Backpackers: The Perfect Blend of Adventure and Comfort

Welcome to Surf 'n' Snow Backpackers, a 4-star hotel located in the heart of Auckland, New Zealand. With its prime location and exceptional amenities, this hotel is the ideal choice for travelers seeking a memorable and adventurous stay. Surf 'n' Snow Backpackers boasts a total of 38 well-appointed rooms, ensuring that every guest enjoys a comfortable and relaxing stay. Each room is thoughtfully designed to provide a cozy and inviting atmosphere, allowing you to unwind after a day of exploration in the vibrant city. Whether you're traveling solo, with friends, or as a family, there is a room to suit your needs. Upon arrival, you'll be greeted by the friendly and professional staff who are dedicated to ensuring your stay is nothing short of exceptional. The hotel's check-in time starts from 01:30 PM, allowing you to drop off your bags and begin your Auckland adventure without delay. And when it's time to bid farewell to this captivating city, the check-out time is until 10:00 AM, giving you ample time to pack up and make your way to the next destination. One of the highlights of Surf 'n' Snow Backpackers is its child-friendly policy. Children between the ages of 0 to 0 can stay free of charge, making it an excellent choice for families looking for an affordable and enjoyable vacation. The hotel understands the importance of creating a welcoming environment for all guests, including the little ones. In addition to its exceptional amenities, Surf 'n' Snow Backpackers offers convenient access to Auckland's city center, with a distance of just 0.00 km. Whether you're interested in exploring the bustling streets, visiting iconic landmarks, or indulging in the city's vibrant dining scene, everything is within easy reach. Furthermore, if you're planning to explore beyond Auckland, the hotel's proximity to the airport is a definite advantage. With a travel time of just 30 minutes, you can conveniently catch your flight and embark on your next adventure. Surf 'n' Snow Backpackers is a hotel that seamlessly combines comfort, convenience, and adventure. Book your stay today and experience the best of Auckland, New Zealand.

Unwind and Connect in the Shared Lounge/TV Area

At Surf 'n' Snow Backpackers, you'll find a vibrant shared lounge/TV area that serves as the heart of the hotel's entertainment facilities. This inviting space is the perfect spot to unwind after a day of exploring Auckland's vibrant city center. Sink into the comfortable sofas and catch up on your favorite shows or movies on the large flat-screen TV. With a wide selection of channels and streaming services available, you'll never miss out on your must-watch programs. The shared lounge also offers a great opportunity to connect with fellow travelers, share stories, and make new friends from all around the world.

Convenience at its Best: Surf 'n' Snow Backpackers' Facilities

Surf 'n' Snow Backpackers in Auckland, New Zealand, offers a range of convenience facilities that are sure to enhance your stay. The safety deposit boxes provide peace of mind, allowing you to store your valuables securely. Stay connected with friends and family with the Wi-Fi available in both public areas and all rooms, ensuring that you are always connected to the digital world. For those who are constantly on the go, Surf 'n' Snow Backpackers offers luggage storage facilities. Whether you need to store your bags before check-in or after check-out, you can rest assured that your belongings are in safe hands. Additionally, the vending machine on-site ensures that you can grab a quick snack or drink whenever you need a pick-me-up. Traveling can often lead to a pile-up of laundry, but worry not, as Surf 'n' Snow Backpackers has a laundromat on-site. This convenient facility allows you to refresh your clothes during your stay, so you can always look and feel your best. With these convenience facilities, Surf 'n' Snow Backpackers goes above and beyond to ensure that your stay is comfortable and hassle-free.

Convenient Transport Facilities at Surf 'n' Snow Backpackers

Surf 'n' Snow Backpackers is committed to ensuring a hassle-free stay for its guests, and this extends to their transport facilities. With convenient airport transfer services, arriving at the hotel is a breeze. Upon landing at Auckland International Airport, guests can simply hop on the airport transfer shuttle and relax as they are whisked away to the hotel. This service not only saves time and money but also eliminates the stress of navigating public transportation or hailing a taxi. For those who prefer to explore the city at their own pace, Surf 'n' Snow Backpackers also offers car hire services. Whether guests are planning a day trip to the stunning beaches of Piha or a scenic drive to the Waitakere Ranges, having a rental car provides the freedom and flexibility to discover Auckland and its surroundings. The hotel's friendly staff can assist in arranging the rental and provide recommendations on the best routes to take, ensuring guests have a memorable and enjoyable experience.

Delicious Dining at Surf 'n' Snow Backpackers

At Surf 'n' Snow Backpackers, we understand that good food is an essential part of any traveler's experience. That's why we offer a range of dining facilities to cater to the needs of our guests. One of our standout features is our spacious shared kitchen, where you can prepare your own meals and interact with fellow travelers from around the world. Equipped with modern appliances, ample cooking space, and a wide selection of utensils, our shared kitchen provides everything you need to whip up a delicious feast. Whether you're a seasoned chef or a novice cook, you'll find all the tools and ingredients necessary to create a memorable meal.

Comfortable and Affordable Room Options at Surf 'n' Snow Backpackers

Discover a variety of room types at Surf 'n' Snow Backpackers designed to suit every traveler's needs. Choose from spacious dormitory options such as the 10 Bed Mixed Dormitory, 8 Bed Dormitory Room, or the 6 Bed Female Dormitory, each offering a communal yet comfortable environment. For those seeking more privacy, the Single Room with Share Facilities and Double Bed with Shared Bathroom provide cozy retreats, while the Twin Room Shared Bathroom is perfect for friends traveling together. Additionally, travelers can opt for the budget-friendly Twin Room without Window or the 4 Bed Mixed Dormitory Ensuite for a blend of affordability and comfort. Booking these rooms through Agoda ensures you access the best prices available, making your stay more economical without sacrificing quality. The platform offers a hassle-free booking experience, allowing you to secure your preferred room quickly and easily. Whether you're traveling solo, as a couple, or with friends, Agoda's seamless service guarantees a smooth start to your Auckland adventure.

Explore the Vibrant Heart of Auckland City Center

Welcome to the bustling hub of Auckland City Center, where the energy is palpable and the possibilities are endless. This vibrant district is the beating heart of New Zealand's largest city, offering a unique blend of culture, entertainment, and natural beauty. From the iconic Sky Tower to the picturesque waterfront, there is something for everyone in this diverse and dynamic neighborhood. Immerse yourself in the rich history and culture of Auckland by exploring its many museums, galleries, and theaters. Discover the city's Maori heritage at the Auckland War Memorial Museum, or admire contemporary art at the Auckland Art Gallery Toi o Tāmaki. For those seeking retail therapy, the city center is home to an array of boutique shops, designer stores, and bustling markets. Indulge in a culinary adventure with a visit to the vibrant dining precincts, where you can savor a diverse range of international cuisines. Nature lovers will be delighted by the abundance of green spaces and parks in Auckland City Center. Take a stroll through the beautiful Albert Park or enjoy a picnic in the lush Auckland Domain. For panoramic views of the city, head to the top of the Sky Tower, where you can also indulge in adrenaline-pumping activities like skydiving and bungee jumping. With its lively atmosphere and endless attractions, Auckland City Center is a must-visit destination for any traveler.

Getting to Surf 'n' Snow Backpackers from Auckland Airport

Surf 'n' Snow Backpackers, located in the heart of Auckland City Center, is a popular choice for budget-conscious travelers looking for a comfortable and convenient base to explore the vibrant city. Getting to Surf 'n' Snow Backpackers from Auckland Airport is a breeze, thanks to the various transportation options available. If you prefer a hassle-free journey, the most convenient way to reach Surf 'n' Snow Backpackers from Auckland Airport is by taking a taxi or an airport shuttle. Taxis are readily available outside the airport terminals, and the journey to the backpackers' accommodation takes around 30 minutes, depending on traffic. Airport shuttles offer a more affordable alternative, with several reputable companies operating regular services to the city center. Simply book your shuttle in advance or inquire at the airport's information desk. For those seeking a more budget-friendly option, public transportation is a great choice. The SkyBus is a popular and reliable bus service that operates between Auckland Airport and the city center. The buses run every 10 minutes during peak times and every 20 minutes during off-peak hours. The journey takes approximately 45 minutes, and the bus conveniently drops passengers off at various locations in the city, including a stop near Surf 'n' Snow Backpackers. No matter which mode of transportation you choose, the journey from Auckland Airport to Surf 'n' Snow Backpackers is an opportunity to take in the stunning scenery of New Zealand's largest city. With its central location and easy accessibility, Surf 'n' Snow Backpackers is the perfect starting point for your Auckland adventure.

Discover Auckland's Vibrant Landmarks near Surf 'n' Snow Backpackers

Situated in the heart of Auckland, Surf 'n' Snow Backpackers offers easy access to some of the city's most iconic landmarks and attractions. Just a short distance away, you'll find the towering Sky Tower, a must-visit for panoramic views of the cityscape. Immerse yourself in the vibrant atmosphere of Viaduct Harbour, where you can indulge in delicious seafood and enjoy a leisurely stroll along the waterfront promenade. Art enthusiasts will be delighted to know that the Auckland Art Gallery Toi o Tamaki is within walking distance from the hotel. Explore its extensive collection of contemporary and traditional artworks, showcasing the rich cultural heritage of New Zealand. For a glimpse into the country's maritime history, head to the New Zealand Maritime Museum, where interactive exhibits and historic vessels await. Nature lovers can escape the bustling city and retreat to Auckland Domain, a sprawling parkland that offers picturesque gardens, walking trails, and even a charming winter garden. Don't miss the opportunity to visit Albert Park, a tranquil oasis in the heart of the city, perfect for a peaceful picnic or a relaxing afternoon. If you're feeling lucky, make your way to Sky City Casino, where you can try your hand at various games of chance and enjoy live entertainment. The Ferry Building is also nearby, providing convenient access to explore the beautiful islands of the Hauraki Gulf. For those seeking spiritual solace, St. Patrick's Catholic Cathedral offers a serene space for reflection and prayer. And sports enthusiasts will be thrilled to know that Spark Arena, a premier entertainment venue hosting concerts and sporting events, is just a stone's throw away. With its prime location and proximity to these prominent landmarks and attractions, Surf 'n' Snow Backpackers is the perfect base for exploring all that Auckland has to offer.

Convenient Public Transport Stations near Surf 'n' Snow Backpackers

Surf 'n' Snow Backpackers is perfectly situated near several public transport stations, making it a breeze for guests to explore Auckland and beyond. Just a short walk away, you'll find the Strand, Auckland Dockline Tram, Britomart Transport Centre, Sky City Coach Terminal, and Grafton Train station. The Strand station is a great starting point for those looking to explore the city. From here, you can easily hop on a bus or train to reach popular attractions such as the Auckland War Memorial Museum or the vibrant Viaduct Harbour. The Auckland Dockline Tram, located nearby, offers a charming and nostalgic way to discover the city's waterfront area. For those planning to venture further afield, the Britomart Transport Centre is a major hub for buses, trains, and ferries. Whether you're heading to the stunning Waiheke Island, the picturesque Devonport, or any other destination in the region, this transport center will connect you seamlessly. If you're arriving or departing by coach, the Sky City Coach Terminal is just a short distance from the hostel. This terminal provides convenient connections to various cities across New Zealand, allowing you to easily continue your journey. Lastly, Grafton Train station is within walking distance, providing another option for exploring the city and its surrounding areas. With these public transport stations at your doorstep, Surf 'n' Snow Backpackers offers a prime location for travelers looking to make the most of their time in Auckland.

A Gastronomic Adventure Awaits

When it comes to dining options, Surf 'n' Snow Backpackers is surrounded by an array of top-notch restaurants. Indulge in the innovative and mouthwatering creations at Giapo, where you can savor their famous ice cream cones and gelato. For a taste of New Zealand's finest seafood, head to Depot or Tony's Original Steak & Seafood Restaurant, where you can feast on fresh oysters and succulent cuts of steak. Craving some hearty comfort food? Look no further than Federal Delicatessen or Baduzzi, both known for their delectable dishes and cozy ambiance. If you're in the mood for a more upscale dining experience, Soul Bar & Bistro offers a sophisticated menu featuring locally sourced ingredients. For a waterfront dining experience, Swashbucklers Restaurant & Bar is the perfect spot to enjoy a delicious meal while taking in stunning views of the harbor. Odettes Eatery is a must-visit for those seeking a trendy and stylish dining experience, with its modern European cuisine and chic interior. Mezze Bar is a hidden gem, offering a fusion of Mediterranean and Middle Eastern flavors in a cozy and intimate setting. Last but not least, Oyster and Chop is a seafood lover's paradise, serving up an impressive selection of fresh oysters and mouthwatering seafood dishes. With such a diverse range of culinary delights just steps away, Surf 'n' Snow Backpackers is the perfect base for food enthusiasts looking to embark on a gastronomic adventure in Auckland.

Shop 'til you drop in Auckland

Surf 'n' Snow Backpackers is surrounded by a plethora of shopping landmarks that cater to every taste and budget. Just a stone's throw away, you'll find The Strand Arcade, a charming heritage building with a collection of boutique shops offering unique fashion and accessories. For those looking to immerse themselves in the local culture, Pauanesia is a must-visit, offering a wide range of New Zealand-made gifts and homeware. Queens Arcade is another popular destination, housing a mix of high-end fashion stores and trendy cafes. If you're in the mood for some serious retail therapy, head to Queen Street Shopping District, where you'll find an array of department stores, luxury brands, and local boutiques. For a more eclectic shopping experience, don't miss the Auckland Tourist Market, a vibrant marketplace offering a variety of arts, crafts, and souvenirs. Book lovers will delight in browsing the extensive collection at Unity Books, a renowned independent bookstore just a short stroll away. Foodies will be spoiled for choice at Elliott Stables, a charming dining precinct featuring a range of international cuisines. Art enthusiasts can explore the nearby Gow Langsford Gallery, showcasing contemporary New Zealand art. If you're interested in Pacific art and culture, O'Kai Oceanikart is a hidden gem worth exploring. And for music lovers, a visit to Real Groovy is a must, with its extensive collection of vinyl records and CDs. With so many shopping landmarks at your doorstep, Surf 'n' Snow Backpackers is the perfect base for an unforgettable retail adventure in Auckland.

Affordable Accommodation at Surf 'n' Snow Backpackers

Looking for budget-friendly accommodation in Auckland? Look no further than Surf 'n' Snow Backpackers! With an average room price of just $45, this hostel offers unbeatable value for travelers on a budget. Compared to the average price of a hotel room in Auckland, which stands at $130, staying at Surf 'n' Snow Backpackers allows you to save significantly without compromising on comfort or convenience. Whether you're a solo traveler, a group of friends, or a family, this hostel provides affordable options that cater to all types of travelers. Located in the heart of Auckland, Surf 'n' Snow Backpackers offers easy access to popular attractions, vibrant nightlife, and a wide range of dining options. With its affordable pricing, you can allocate your travel budget to exploring the city's stunning landscapes, indulging in local cuisine, or experiencing thrilling adventures. Book your stay at Surf 'n' Snow Backpackers today and enjoy a wallet-friendly accommodation experience in Auckland!

An Awesome Experience at Surf 'n' Snow Backpackers

Surf 'n' Snow Backpackers is a haven for backpackers looking for a memorable experience in Auckland. With its very good location, this hostel provides easy access to the city's top attractions and transport links. Guests rave about the cleanliness of the hostel, ensuring a comfortable stay for all. The friendly and helpful staff further enhance the experience, making everyone feel welcome and at home. The spacious kitchen is a great place to socialize and meet fellow travelers from around the world, creating lasting memories and friendships. With its excellent location, affordable rooms, and a warm and welcoming atmosphere, Surf 'n' Snow Backpackers is the perfect choice for backpackers looking for an unforgettable stay in Auckland.

Unforgettable Experiences Await at Surf 'n' Snow Backpackers

Surf 'n' Snow Backpackers in Auckland, New Zealand is a haven for travelers seeking an unforgettable experience. With a location rating of 8.3, this hostel is perfectly situated in the heart of the city, offering easy access to all the major attractions. Whether you're looking to explore the vibrant nightlife, indulge in delicious cuisine, or immerse yourself in the rich culture, everything is just a stone's throw away. At Surf 'n' Snow Backpackers, value meets comfort. With an overall rating of 6.2 for value, guests can enjoy affordable accommodation without compromising on quality. The hostel offers a range of room options, from dormitories to private rooms, all designed with the utmost comfort in mind. The spacious and clean rooms provide a cozy retreat after a long day of exploring the city. One of the standout features of Surf 'n' Snow Backpackers is its exceptional staff performance. With a rating of 6.5, the friendly and knowledgeable staff go above and beyond to ensure that every guest has a memorable stay. Whether it's providing helpful travel tips, organizing exciting activities, or simply offering a warm welcome, the staff's dedication and professionalism truly set this hostel apart.

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Amenities and facilities

Review score5.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Gym/fitness
  • Pub crawl
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Kitchen
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Adult-only property
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Rental car

Location

102 Albert Street, 1st Floor, Auckland City Center, Auckland, New Zealand, 1010

Excellent8.6

Location

Airports
  • Auckland Airport (AKL)
    17.9 km
  • Whangarei Airport (WRE)
    125.5 km
Public transportation
  • Sky City Coach Terminal
    210 m
  • Bus Stop 7055 Station
    290 m
Hospital or clinic
  • The Fono Central - Medical And Dental
    190 m
Shopping
  • Queen Street
    2.9 km
Convenience store
  • City Convenience Store
    190 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Sky Tower
    140 m
  • Auckland Art Gallery Toi o Tamaki
    360 m
  • Viaduct Harbour
    580 m
  • Auckland War Memorial Museum
    1.9 km
  • Mount Eden
    3.1 km
  • Auckland Zoo
    4.3 km
  • SEA LIFE Kelly Tarlton's Aquarium
    4.8 km
  • Rangitoto Island
    10.8 km
  • Cornwall Park
    11.4 km
  • Tiritiri Matangi Island
    29.5 km
Nearby landmarks
  • Sky Screamer
    60 m
  • Wilson Parking - Durham Lane
    70 m
  • Automobile Association
    70 m
  • Elliot St car park
    80 m
  • Tournament City Centre Car Park
    90 m
  • Countdown Auckland Metro
    90 m
  • SKYCITY Entertainment Group
    110 m
  • Bluestone Room
    120 m
  • Auckland District Court
    120 m
  • Qantas House
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • Each & every guest (both booker & guests) must need to present (for scanning) PHYSICAL PASSPORT along with a VALID CREDIT CARD for check in. ONLY PHYSICAL PASSPORT IS THE ACCEPTABLE FORM OF ID FOR CHECK IN
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:30
  • Check-out until10:00
  • Reception open until23:00
  • Check-out from07:00
  • Check-in until22:00
Getting around
  • Distance from city center20km
  • Travel time to airport (minutes)35
Extras
  • Daily Internet/Wi-Fi fee0 NZD
The property
  • Number of floors5
  • Number of rooms 38
  • Most recent renovation2005
  • Non-smoking rooms/floorsyes

Reviews of Surf 'n' Snow Backpackers from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
6.7

Good

Recent ratings trend

10 most recent verified ratings received by the property

  • 5.2
  • 10
  • 5.2
  • 5.6
  • 5.6
  • 5.6
  • 8.8
  • 7.6
  • 7.6
  • 7.6

Most recent

  • Location score 8.6 out of 10 and is a high score in Auckland
    Location8.6
  • Service score 7 out of 10
    Service7.0
  • Value for money score 6.8 out of 10
    Value for money6.8
  • Facilities score 5.7 out of 10
    Facilities5.7
  • Cleanliness score 5.5 out of 10
    Cleanliness5.5
  • Room comfort and quality score 5.1 out of 10
    Room comfort and quality5.1
High score for Auckland

Rating

9+ Exceptional (120)
8-9 Excellent (76)
7-8 Very Good (98)
6-7 Good (70)
<6 Below Expectation (296)

Review summary

Powered by OpenAI

This hotel boasts a great location, according to a multitude of customers. Many reviewers also mention having friendly and helpful staff, providing a pleasant stay. Value for money is another aspect that customers frequently highlight, making this hotel ideal for budget-conscious travelers. Clean facilities and comfy beds are additional factors that are frequently mentioned by previous guests, ensuring a comfortable and restful stay.

Some guests have noted that the facilities were not as clean as they would have liked.

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Showing 660 verified guest comments
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  1. 5.2
    JERSON from Philippines
    Solo traveler
    Single Room with Share Facilities
    Stayed 10 nights in July 2025

    “10 days stay”

    VALUE FOR MONEY: Based on my experience of almost 2 weeks, I can say that what I really paid for here is the location. But when it comes to the hotel facilities, there is a lot of room for improvement, especially in terms of cleanliness. LOCATION: The location is great - CBD, walking distance to the bus station, train station (Britomart Station), Woolworths, convenience stores, restaurants, boutiques, and the transportation hub. CLEANLINESS: I stayed in a solo room, and I can say they need to replace the carpet because it's very dirty. The toilet needs to be monitored around the clock. They should assign someone specifically to monitor the cleanliness of the toilet because it's often dirty. Since this is a backpackers’ hotel, many people use the toilet, so it should be frequently checked and cleaned. STAFF: The staff are kind, which is why I gave 4 stars. They’ll help you with any requests and are very approachable and calm when you talk to them. FACILITIES: The kitchen also needs to be cleaned round the clock because the bad smell has already stuck to the walls. They should regularly bleach the floors to eliminate germs. If possible, they should repaint the kitchen to make it look fresher and cleaner. Note: They need to regularly clean and monitor the toilet and kitchen. They should add air fresheners and thoroughly clean them because the hotel’s cleanliness is poor. This is a constructive opinion intended to help improve your business.

    Reviewed August 11, 2025

    Hello Jerson, Thank you for taking the time to leave us a review. You do make some fair points and I will certainly forward this to management for future improvements. Staff clean the hostel 3 times a day and is always monitored so sometimes its not the cleaning itself but the old facility itself. We will endeavour to make improvements to our facility (such as carpets) to make the facility as comfortable as possible.

    Responded September 04, 2025
    Surf 'n' Snow Backpackers
  2. 10.0
    Exceptional
    antonio from Italy
    Solo traveler
    Bed in 8-Bed Dormitory Room
    Stayed 1 night in January 2023

    “Friendliest hostel in Auckland CBD”

    Let’s clear a few things about Surf’n’Snow backpackers. Yes it is true it is an old and not building with rooms that are not renovated. Yes it is true that bathrooms seldom might get dirty. HOWEVER, this comes down to two things: 1. The quality of the average guest that the hostel receives, and 2. The average price per night, which means that the management runs on a tight budget BUT at the same time tries to make everyone happy. So far, I have stayed in this hostel overall for about 2 months. For this price, you definitely get MORE than what you pay for. In this hostel everyone is extremely friendly, it’s like one big family. In the reception there is a lounge comprised of sofas, snack machine, pool table, books and guides. Facilities are OK, nothing fancy. Rooms are also OK, not bad and not good. Don’t expect too much but at the same time they’re not dirty and far from being “a nightmare” as some on here like to describe. The staff and the management are very friendly and will do their best to accommodate you, should you have any need or any request. The hostel manager (Pablo) always has been very friendly and nice to me, and, from what I can see, to other guests as well. All the Receptionists are also nice. Bonus point for the location, which cannot get more central than this. The staff does their best to keep the facilities clean and tidy, as far as I know there are two daily cleaning shifts. The bad reviews on here left by others are due in part to old kitchenware/ furniture/ utilities/ facilities, and in part to, as I said before, to some of the guest, who, let’s say, “do not love” personal hygiene too much. For my personal experience I can say, you get the bang for your buck. If you are looking for a better place to stay, it’s fine however be ready to spend at least double the money per night. Long story short: if you’re on a tight budget or are looking for a central place where to sleep, then most definitely this place suits you. If deep cleanliness and

    Reviewed May 27, 2023
  3. 10.0
    Exceptional
    Aoi from Australia
    Solo traveler
    Bed in 10 Bed Female Dormitory
    Stayed 7 nights in July 2025

    “Good and cheap hostel ”

    Some reviewers are saying bad. But it was perfect for me. It’s middle of Auckland so can go by walk every where. And receptionist and cleaners are doing good job. Had a fun my first week of newzealand life. Thanks!

    Reviewed July 22, 2025

    Hello Aoi, Thank you for taking the time to leave us such an awesome review! :) It was a pleasure to meet you and we are thrilled to hear that we made your first week of New Zealand enjoyable! We wish you the best for your travels and look forward to seeing you soon :)

    Responded August 07, 2025
    Surf 'n' Snow Backpackers
  4. 7.2
    Very good
    Angel from Philippines
    Solo traveler
    Double Bed with Shared Bathroom
    Stayed 5 nights in June 2025

    “Great Location”

    With the cleanliness, the staff are doing their best. Some days they clean several times a day, some days it seems like the bathroom/toilets are a mess. It's okay for the price and location. They have a kitchen at the basement and laundry facilities too. They upgraded me to a double room when i've only booked a single one.

    Reviewed June 16, 2025
  5. 6.8
    Good
    Angel from Philippines
    Solo traveler
    Single Room with Share Facilities
    Stayed 7 nights in June 2025

    “Good night's sleep”

    I had good sleep in this place. There's a Woolworth's supermarket downstairs, and it's close to everything. For how the price, you really can't complain about the cleanliness. It's budget hostel so it's expected. They have a kitchen and laundry facilities at the basement.

    Reviewed June 16, 2025

    Hello Angel, Thank you for taking the time to leave us a review! We would really like to aim for that 10/10 for your next visit so should you choose to stay with us again in the future, please speak to our staff so that we can make your stay as comfortable and enjoyable as possible! Safe travels and we look forward to having you with us again soon.

    Responded August 07, 2025
    Surf 'n' Snow Backpackers
Changed to review page 1

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