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9.2

Exceptional
0.4% this month
/10
(323 reviews)See what guests said
Highly rated by guests – 90% would recommend
Food & Dining10
Breakfast3
Housekeeping3
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Kuldhara Abandoned Village 5.1 km
Bada Bagh 11.6 km
Desert National Park 12.9 km
Jain Temples 13.3 km
Jaisalmer Fort 13.4 km
Patwa-ki-Haveli 13.5 km
Gadisar Lake 14.4 km
Khaba Fort 15.7 km
Jaisalmer War Museum 24.7 km
Tanot Mata Temple 106.4 km
Nearby landmarks
Kuldhara Abandoned Village 5.1 km
Jaisalmer Airport 9.2 km
Bada Bagh 11.6 km
Bara Baag 11.7 km
Shree Krishna Saree 11.7 km
Ashok Shanti Jewellers 12.1 km
Jai Shankar Handicrafts 12.1 km
Government Museum 12.4 km
Maheswan Hospital 12.6 km
Queen Harish 12.7 km
Suryagarh Jaisalmer

"Good place to be in."

Gaurav - May 11, 2022
Heritage Room Suryagarh Jaisalmer
Entrance Suryagarh Jaisalmer
Lobby Suryagarh Jaisalmer
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Suryagarh Jaisalmer

Kahala Phata,Sam Road, Sam Sand Dunes, Jaisalmer, India, 345001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sam Sand Dunes part of Jaisalmer, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jaisalmer Fort. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Steamroom

Value for money9.1
Distance to city center13.00 Km
Location rating8.8
Nearest airportJaisalmer Airport (JSA) - India
Distance to airport9.2 km

Rooms available at Suryagarh Jaisalmer

Excellent
Room comfort & quality

9

Heritage Room
...
  • Room size: 52 m²/560 ft²
  • Nature view
  • 2 single beds or 1 double b...
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Signature Suite
...
  • Room size: 51 m²/549 ft²
  • Nature view
  • 1 king bed
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Pavilion
...
  • Room size: 70 m²/753 ft²
  • Nature view
  • 1 king bed
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Luxury Suite Room
...
  • Room size: 65 m²/700 ft²
  • Nature view
  • 2 single beds or 1 double b...
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Fortress Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
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Suryagarh Suite
...
  • Room size: 125 m²/1345 ft²
  • Shared bathroom
  • 1 king bed
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Thar Haveli
...
  • Room size: 255 m²/2745 ft²
  • Shared bathroom
  • 3 king beds
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Pool Suite
...
  • Room size: 150 m²/1615 ft²
  • Nature view
  • 1 super king bed
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Jaisalmer Haveli
...
  • Room size: 118 m²/1270 ft²
  • Bathtub
  • 2 king beds
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Pent House
...
  • Room size: 215 m²/2314 ft²
  • Nature view
  • 1 super king bed
Enter dates to see prices

Frequently asked questions

Does Suryagarh Jaisalmer have a hot tub?

A hot tub is one of the facilities available at Suryagarh Jaisalmer.

What time is check-in and check-out at Suryagarh Jaisalmer?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Suryagarh Jaisalmer?

Suryagarh Jaisalmer is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 12000 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Suryagarh Jaisalmer also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Suryagarh Jaisalmer has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jaisalmer with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Suryagarh Jaisalmer?

Start your mornings right, with the continental and buffet breakfast options offered at Suryagarh Jaisalmer. Adults can enjoy breakfast offered with an additional charge of 850 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Suryagarh Jaisalmer?

Suryagarh Jaisalmer features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Suryagarh Jaisalmer?

Suryagarh Jaisalmer does not permit smoking in any of its rooms, but allows smoking in designated areas.

What are popular attractions near Suryagarh Jaisalmer?

Suryagarh Jaisalmer’s location in the Sam Sand Dunes neighborhood makes it close to famous attractions including Khaba Fort.

What popular natural sightseeing spots are close to Suryagarh Jaisalmer?

Suryagarh Jaisalmer’s nearby natural sights include Janji Camp, Karnikot Camp and Sahara Desert Camp located in the same Sam Sand Dunes area.

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Explore the neighborhood

What people love about Suryagarh Jaisalmer

  • 10

    Exceptional

    "Good place to be in."

    Gaurav

    |

    May 11, 2022

  • 10

    Exceptional
    Staff 

    "Rajkumar as he is an excellent employee of the Hotel who takes care of his guests at the Best."

    Gaurav

    |

    May 11, 2022

  • 10

    Exceptional

    "This property is very good."

    Sahil

    |

    January 30, 2022

Property ranking|Compared to 306 Jaisalmer properties
See all rankings
Cleanliness score
9.7/10
Service score
9.6/10
Room comfort score
9/10
Value for money score
9.1/10
Better than
99
%
of Jaisalmer properties
Better than
98
%
of Jaisalmer properties
Better than
98
%
of Jaisalmer properties
Better than
95
%
of Jaisalmer properties
Overall rating:

9.2

Exceptional
323 reviews
Cleanliness
9.7
Facilities
9.5
Location
8.8
Read all reviews >
What travelers say they love:
Good hospitality and a very nice experience overall.
Prashant from India
Family with older children
More about Suryagarh Jaisalmer

More about Suryagarh Jaisalmer

Suryagarh Jaisalmer

Suryagarh Jaisalmer is a smart choice for travelers to Jaisalmer, offering a relaxed and hassle-free stay.
The range of services provided by Suryagarh Jaisalmer ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Jaisalmer.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Suryagarh Jaisalmer are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms.
Suryagarh Jaisalmer also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Suryagarh Jaisalmer lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, steam room and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Reasons to stay here

Past guests rate facilities here higher than 98% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 98% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.5

Most talked about facilities

Food & Dining

20 mentions

Swimming Pool

6 mentions

Breakfast

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Hindi

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Toiletries
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Nosh

  • Cuisine: American, Chinese, Indian
  • Menu: Buffet, A-la-carte

The Legend of Marwar

  • Cuisine: Indian
  • Menu: Buffet
Location
Kahala Phata,Sam Road, Sam Sand Dunes, Jaisalmer, India, 345001
Excellent
Location

8.8

Airports

  • Jaisalmer Airport (JSA) - India
    9.2 km
  • Shaikh Zayed International Airport (RYK) - Pakistan
    171.1 km

Public transportation

  • Main Bus stop
    13.1 km
  • Jaisalmer Railway Station
    14.7 km

Hospital or clinic

  • Maheswan Hospital
    12.6 km
What's nearby

Popular landmarks

  • Kuldhara Abandoned Village
    5.1 km
  • Bada Bagh
    11.6 km
  • Desert National Park
    12.9 km
  • Jain Temples
    13.3 km
  • Jaisalmer Fort
    13.4 km
  • Patwa-ki-Haveli
    13.5 km
  • Gadisar Lake
    14.4 km
  • Khaba Fort
    15.7 km
  • Jaisalmer War Museum
    24.7 km
  • Tanot Mata Temple
    106.4 km

Nearby landmarks

  • Kuldhara Abandoned Village
    5.1 km
  • Jaisalmer Airport
    9.2 km
  • Bada Bagh
    11.6 km
  • Bara Baag
    11.7 km
  • Shree Krishna Saree
    11.7 km
  • Ashok Shanti Jewellers
    12.1 km
  • Jai Shankar Handicrafts
    12.1 km
  • Government Museum
    12.4 km
  • Maheswan Hospital
    12.6 km
  • Queen Harish
    12.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee12000 INR
  • Distance from city center13.00 Km
  • Travel time to airport (minutes)300

Extras

  • Breakfast charge (unless included in room price)850 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 77
  • Year property opened2009
  • Most recent renovation2013
Property announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Suryagarh Jaisalmer from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.7
Facilities9.5
Location8.8
Room comfort and quality9.0
Service9.6
Value for money9.1
High score for Jaisalmer
Rating
9+ Exceptional (125)
8-9 Excellent (22)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (23)
Jun - Aug (28)
Sep - Nov (61)
Dec - Feb (52)
All guests (323)
All room types
All languages

Show reviews that mention 

Showing 164 verified guest comments
12345
9.6
Exceptional
Rohan from India
Family with young children
Pool Suite
Stayed 1 night in November 2020

Ultimate stay in the Thar! ”

About 18km away from Jaisalmer city towards the Sam sand dunes, Suryagarh offers the ultimate escape wrapped in a luxurious resort. The service by the staff is exemplary and in my family's case, Mr. Pushpendra and Mr. Tushar at the front desk were instrumental in making sure my Father-in-law's 71st Birthday was ringed in with the pomp, worthy for Royalty. Every member of the staff whether housekeeping or F&B make sure your stay is a splendid experience. The animals on the property, whether they be the Golden Retrievers and ducks in the Main Courtyard, or the rabbits near the organic farm, or the Peacocks giving us company during our morning tea on the terrace of the Suryagarh Suite, all add to the charm of Suryagarh. My daughter had an animal Safari of her own everyday of our stay. If there is one constructive critique I would give for Suryagarh, it would be to increase the variety of Non-vegetarian items /cuisine for Breakfast (only eggs to order, I was lucky to have chicken sausages on 1 on of my 3 breakfasts) and lunch (only one Non-veg main). For a hardcore carnivore like myself, it can be a bit of an issue. But the variety and quality of Vegetarian fare is really good and I can safely presume would be veggie-lovers paradise, as was evident from my vegetarian Mother-in-law's praise for the buffet during every meal. Overall we had a wonderful stay and would surely return to Suryagarh in the near future.

Reviewed November 22, 2020

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Dear Guest, Thank you for this spectacular review of your stay with us. The team and I are absolutely verklempt after reading your generous compliments and hope to have an opportunity to welcome you back again and create another unbeatable experience for you and your loved ones. Thank you and regards,

Responded February 05, 2021
Suryagarh Jaisalmer
10.0
Exceptional
Amod from United States
Couple
Signature Suite
Stayed 2 nights in January 2018

Beautiful Exotic Luxury Hidden Gem in Jaislmer ”

We were recommended to stay at Suryagarh Hotel by a family member and they were not wrong. Suryagarh is a hidden gem 💎 In Jaislmer. It is one of the most beautiful hotels that we have visited in past 20 years. The service is out of the world. The property is beautiful and luxurious. Staff is extremely friendly and helpful. The rooms are spacious and money’s worth. It is located few miles away from the city but it is so calm and serene that you forget about everything else in life and relax I would strongly recommend folks to try out Suryagarh

Reviewed January 24, 2018

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9.6
Exceptional
Saurabh from India
Family with teens
Pavilion
Stayed 2 nights in November 2018

Must experience once in a lifetime”

To visit Suryagarh Jaisalmer is atleast once in a lifetime place to visit. We were here for our first anniversary and it was a experience to remember. They have given the feel of Old traditional fort with modern touch. The peace, joy and serenity you feel and absorb at thai place is just beyond words. I will for sure come here many more times in near future.

Reviewed November 30, 2018

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10.0
Exceptional
Ribhu from United States
Family with young children
Heritage Room
Stayed 3 nights in December 2018

Royal service, exceptional food”

I wish Jaisalmer had a direct flight, just so that I can visit Suraygarh again. Beautiful property with exceptional service. Specially the buffet and the serving staff. Property was full, still there was enough space and service was good. Seems like good service is build into the culture and everyone was really good. Staff brought out breakfast items that were not on the menu, which was great. Would like to call out Manjeet for great seevice. Only thing that was lacking is giving us info on activities provided by Suraygarh. Like safari or dinner at dunes, I asked for infor repeatedly but no one reached out. Rest was great and I will definitely recommend anyone who is going to Jaisalmer.

Reviewed December 28, 2018

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10.0
Exceptional
Redefine from India
Group
Fortress Room
Stayed 1 night in October 2020

Awesome experience”

Suryagarh Jaisalmer pampers you to the utmost and makes you feel like a king or queen. The property explicits marvellous architectural brilliance. The staff is very courteous and the food is great as well... Definately waiting to visit this property again❤

Reviewed October 21, 2020

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Dear Guest, Thank you for this kind review of your stay with us. we hope to have an opportunity to welcome you back again and create another unbeatable experience for you and your loved ones. Thank you and regards,

Responded February 05, 2021
Suryagarh Jaisalmer
8.3
Excellent
Deepa from United Kingdom
Couple
Heritage Room
Stayed 3 nights in December 2012

lovely relaxing place & excellent hospitality ”

location

we had wonderful 3 nights at suryagarh. arrived on christmas eve and the gala evening dinner with entertainment were well planned and executed! it is no doubt a beautiful property with a nice small number of rooms hence keeps the service very personal and manageable. we went for the sunset camel safari and dinner on their private sand dunes which was an experience well worth the money. overall we had a wonderful stay and would love to revisit it.

Reviewed January 18, 2013

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9.6
Exceptional
James from United Kingdom
Couple
Fortress Room
Stayed 1 night in November 2019

Wow, what a beautiful hotel”

The hotel is stunning and looks like a film set (in fact it has been used as one). From the welcome to the attention to detail in the hotel it is first class. Not the cheapest but you get what you pay for, and with the Suryagarh you are getting the best in Jaisalmer

Reviewed December 04, 2019

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Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. Thank you for this very encouraging review. We look forward to welcoming you back again, soon.

Responded January 06, 2020
Suryagarh Jaisalmer
9.0
Exceptional
JAMES from United Kingdom
Couple
Stayed 2 nights in September 2012

Desert opulence”

gorgeous rooms, charming little touches, excellent location

suryagarh has to be seen to be believed. purpose built in the desert to resemble a traditional fort, it certainly leaves a strong first impression. inside it is very grand with a huge courtyard, vast airy corridors and an ornate pool and spa. the rooms are very comfortable, combining colonial and modern decor, with nice little touches laid on like hand made sweets accompanied by scrolls quoting shakespeare, and charming colourful fabric signs for "do not disturb", "do my laundry" etc. we stayed in late september so not peak season. on the plus side that meant rooms were a steal at ~£ a night and the place was very tranquil. on the down side the hotel was dead (e.g. we were the only people in the restaurant for dinner) which meant it lacked atmosphere. perhaps also due to the lack of guests, the staff were also somewhat over-attentive, killing us with kindness and not giving us any space during meals. besides that though, a luxurious place to stay with plenty of character.

Reviewed October 18, 2012

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10.0
Exceptional
ankita from India
Couple
Signature Suite
Stayed 2 nights in September 2020

Best luxury stay ”

We loved suryagarh jaisalmer as they took every possible measures to ensure safety and a lifetime experience for us in their property . The booking via agoda site was very smooth .

Reviewed November 20, 2020

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Dear Guest, Thank you for this kind review of your stay with us. we hope to have an opportunity to welcome you back again and create another unbeatable experience for you and your loved ones. Thank you and regards,

Responded February 05, 2021
Suryagarh Jaisalmer
9.2
Exceptional
cora from United Kingdom
Couple
Pavilion
Stayed 1 night in May 2017

lovely experience ”

as soon as u walk in, u will just go WAO! If u r looking for something different and u have slightly more budget, go for it. for the price we were paying, basically in other countries, I will just be a commercial hotel but this is a fort with every facilities u need. they even have people who walk their peacocks right next to u at breakfast and people playing traditional Indian trumpet for u at breakfast. staff was super friendly and never ask for a tip, very sincere! amazing hotel services. though we only stayed for one night bcoz it is 15km out of town. tuk tuk costs 300rupees only, which is quite reasonable. but the other reason was bcoz this is actually a new built fort in 2004 and we would like to experience living in the old heritage old city instead. if u have more than 1 night in jaisalmer, go for it.

Reviewed May 05, 2017

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10.0
Exceptional
Karamjeet from India
Family with young children
Pavilion
Stayed 2 nights in September 2016

Ultimate luxury, beautiful property, commendable facilities and extremely courteous staff”

Suryagarh is undoubtedly the best property in Jaisalmer. Amazing value for money. It was the best hotel in my entire Rajasthan trip. The only possible area of improvement is the taste of food.

Reviewed September 18, 2016

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7.2
Very good
Jesika from India
Couple
Fortress Room
Stayed 2 nights in October 2020

Good property & food, but hospitality not that great!”

In Jailsalmer one has a few good options to stay: top one’s being Suryagarh and Marriott. We stayed in Suryagarh because of the fame it has received for being a classy royal property and for a good hospitality. After our stay we can definitely confirm that the property is amazing. Massive and well maintained with royal touch. However, in regards to the Hospitality, don’t set your expectations very high. It cannot match the levels of Taj, ITC or Marriott. It is a local group and will need to put much more efforts to provide 5* sort of experience. In a nutshell, property lacked basic things like a nice warm welcome or setting up celebration cake in room or decorating room (prior intimation given that we are celebrating our anniversary). Or on multiple occasions we noted the focus of staff was completely on VIP guests / influencers, ignoring other guests (be it guest interactions or service at restaurant). Or not getting a response back to the concerns raised on above. It all showcase one thing, hotel is riding high on the publicity and the good promotions done lately. Unlike the brands like Taj/ ITC which rely more on providing a good guest experience rather than relying only on promotion stunts. But again, we wouldn’t say the experience was that bad either. Food was good, property was amazing, housekeeping staff was good. It is just that one need to set the expectations a bit lower and not get carried away for it being a Luxury hotel. It is a boutique hotel, one among the best in Jailsalmer. But thank you Suryagarh for everything else :) Haven’t stayed in Marriott Jaisalmer but heard that the hospitality of the hotel is top notch. May be next time Marriott for us :)

Reviewed October 31, 2020

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Dear Guest, Thank you for taking the time to leave a review. We truly appreciate every aspect of the feedback you have provided. My team and I are nevertheless pleased that your overall experience with us was positive. We hope for an opportunity to welcome you again and create a better experience for you! Thank you and regards.

Responded February 05, 2021
Suryagarh Jaisalmer
8.0
Excellent
Nolan from United States
Couple
Heritage Room
Stayed 1 night in January 2013

Good Hotel That Can And Should Be Great”

awesome location, great spa, beautiful hotel

The architects of the 7 years old Suryagarh is took great pains to incorporate classical Mugal/Rajput architecture in a modern-day functional hotel. The architects and builders faithfully captured this rich heritage (especially the Mugal side) and while creating an enjoyable space. Keep this location in mind for functions, family vacations, weddings.. it looks spectacular and the rooms are pretty well priced. It does however miss the mark slightly for the more spoiled high-end travelers / foodies which is where they have set their price point. The service was attentive and the hotel boasts a number of high-end amenities. The Spa facility is excellent. That said, there are improvements needed. Although everything looks great, management of the facility, while adequate, does not live up to the luxurious surrounding. Some examples: We got locked out of our remove because the battery on our door card reader failed… oddly it took nearly 30min. for the staff to diagnose and solve the problem. Not a deal breaker, but it would have been nice to be comped my drinks while I waited or possible get a room upgrade. The spa facility which is wonderfully laid out and very luxurious, has steam rooms with marble sitting planks that uncomfortably heat up making it unpleasant to steam. The indoor swimming pool is beautiful but the water in Dec. (during the tourist high season) is a touch too cold to go in.. and there is no hot tub. The food at the Rajput restaurant on premises is very good, and the setting is excellent but somehow it seemed that the drinks selection on the menu were either high priced and mediocre – 2500Rs. for a bottle of local Sula red. Or spectacularly marked up – 18,000Rs. for a Stag’s Leap Merlot. In short, the Suryagath is a fabulous place to stay and I would recommend it. That said, I do hope that next time I go back they have worked out the bugs.

Reviewed January 15, 2013

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10.0
Exceptional
Sinjan from India
Couple
Signature Suite
Stayed 2 nights in November 2016

Elegance Personified ”

Suryagarh with its warmth and mind blowing hospitality makea you feel royal. From the hotel architecture, to the authentic Rajasthani cuisine in their restaurants, to rustic old world charm in their spacious suits - you can't ask for more. Book a day trip from the hotel travel desk and you'd have a pleasant surprise that you'd remember for years. Thank you Suryagarh for a wonderful stay.

Reviewed November 28, 2016

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9.2
Exceptional
Neelam from United States
Couple
Pavilion
Stayed 1 night in February 2018

Wonderful”

We loved everything about Suryagarh: Ambiance, Staff, room, surroundings, food ( breakfast was so diverse and so tasty) , dinner was great too. Enjoyed the one hour cultural show. Met the owner and were delighted to see his polite and professional demeanor. We plan on coming next year again

Reviewed February 21, 2018

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9.6
Exceptional
Alpeshkumar from Australia
Family with young children
Pavilion
Stayed 2 nights in January 2017

Amazing place gor relaxing”

Pros: Definitely friendly and corteous staff, rooms, facilities and decor Cons: no courtsey coach service for pick up and drop off to the station. Folk music needs to improve as it was not captivating. Note: Try to get a package deal including all meals. Have your rented car to travel around Jaisalmer if staying for more than one night. Food is great with loads of varieties however after eating several meals, it feels ok so try to go another restaurants to give different taste to your palate.

Reviewed January 11, 2017

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8.8
Excellent
Rohit from India
Family with young children
Fortress Room
Stayed 1 night in October 2020

Superlative experience”

It was an amazing stay on the verge of Thar desert. Suryagarh is mammoth property & the combination of all primitive heritage of Jaisalmer. It gives you royal & sumptuous feel during your stay.

Reviewed October 19, 2020

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Dear Guest, Thank you for taking out time to post this wonderful review. I am glad to know that your stay with us was outstanding and that you quite enjoyed the property as well as Jaisalmer. We hope you would consider staying with us again and look forward to welcoming you back. Thank you and regards,

Responded February 05, 2021
Suryagarh Jaisalmer
10.0
Exceptional
Sukhpreet
Couple
Fortress Room
Stayed 1 night in September 2019

Best Place to stay in Jaisalmer”

Well where can i start, Staff was extremely friendly and hospitable. Property is huge and looks like a castle and its away from hustle bustle of the cities. We got an amazing welcome from the staff and Specially staff member Parvesh was awesome. Chef cooked special sweets for us twice in a day and that was great, Breakfast was delicious as well and had bunch of options in it. Night time property looks really nice and they organised special dance show as well which we missed. Overall Its one of the best places that we stayed in the whole Rajasthan and definitely No. 1 in Jaisalmer and we wish to come back soon.

Reviewed October 07, 2019

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Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are an experiential hotel, located in the heart of the That desert and away from the city centre, yet within easy reach if it. As a hotel, we take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. Thank you for this very encouraging review and I will be sure to pass on your words of praise to those mentioned. We look forward to welcoming you back again, soon.

Responded October 07, 2019
Suryagarh Jaisalmer
9.6
Exceptional
Micael from Philippines
Solo traveler
Fortress Room
Stayed 1 night in October 2019

A Beautiful Desert Mirage”

I travel the world in search for fantastic experiences to serve as benchmarks for future experiences and I found that in Surygarh. Shout out to Anay Dubey and everyone from the staff for the fantastic service! The cultural night got cancelled during my stay because of a desert storm but that wasn't enough to dampen my spirits and positive experience inside the palace. It took me around 20 minutes by motorbike to reach the compound from Jaisalmer Fort.

Reviewed October 23, 2019

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Thank you for making Suryagarh, Jaisalmer your hotel of choice. It is our endeavour to make each experience personalised and attention to individual detail is a Suryagarh hallmark. We are an experiential hotel, located in the heart of the Thar Desert and away from the city centre, yet within easy reach of it. As a hotel, we take great pride in our varied menu and high quality of services on offer and we are particularly proud of our courteous and helpful staff, across all sections of the Hotel. Thank you for this very encouraging review and I will be sure to pass on your words of praise to those mentioned. We look forward to welcoming you back again, soon.

Responded January 06, 2020
Suryagarh Jaisalmer
10.0
Exceptional
John from Australia
Couple
Heritage Room
Stayed 2 nights in January 2013

Exquisite Architecture, and themed to perfection”

all of it..... The Hotel is in a fort style with huge grounds and detail that makes it a modern recreation of some of the forts you visit.

We had a wonderful stay at the Surygarh. The food was great, the service was excellent, the room was great and the location is really convenient for the Sam Dunes.. It is a little out of the city but that meant it was quiet and the stars were wonderful. Making dining in the central terrace an experience.. would rate this as one of the best hotels/resorts in India I have stayed in.

Reviewed January 11, 2013

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