6.3
Good
/10
(134 reviews)See what guests said
View3
Housekeeping2
Breakfast1
See map
6.5
Good
Location rating score
Parking
FREE
Popular landmarks
Water Park Griya Paniki Indah Manado 7.24 km
Museum Negeri Propinsi Sulawesi Utara 8.63 km
Jesus Blesses 8.64 km
Kienteng Ban Hian Kong 8.82 km
Soekarno Bridge 9.48 km
Manado Souvenir 10.24 km
Tunan Waterfall 13 km
Malalayang Beach 14.19 km
Pall Beach 21.86 km
Bunaken National Park 25.01 km
Nearby landmarks
Water Park Griya Paniki Indah Manado 7.24 km
Taman Sparta Tikala 8.13 km
National Parks Office 8.24 km
Immigration Office 8.25 km
Governor Office 8.32 km
Manado Tax Office 8.42 km
Sam Ratulangi International Airport 8.43 km
Manado Police Office 8.48 km
Main Police Station 8.48 km
Bank Indonesia 8.57 km
Sutanraja Hotel, Convention & Recreation
 Sutanraja Hotel, Convention & Recreation
Lobby Sutanraja Hotel, Convention & Recreation
Interior view Sutanraja Hotel, Convention & Recreation
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4-star Hotel
Free Wi-Fi

Sutanraja Hotel, Convention & Recreation

Jl. Raya Manado Bitung, Watutumou II, Kec. Kalawat, Kab Minahasa Utara, Tikala, Manado, Indonesia, 93571 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Property highlightsRead all 134 reviews
Good service
6.4 rating for service
Good facilities on premise
6.2 facilities on premise
Good cleanliness
6.1 rating for cleanliness
Good comfort
6.0 room quality and comfort

Excellent price, nice staff, good location, breakfast is okay.

Bartasan | May 29, 2018

Nice Hotel right outside Manado.

Bartasan | May 29, 2018

Price wise very reasonable.

Enrico | September 1, 2018

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Manado every 19 minutes on Agoda.com
Value for money6.7
Distance to city center15.00 Km
Location rating6.5
Nearest airportSam Ratulangi International Airport (MDC)
Distance to airport8.4 km

Rooms available at Sutanraja Hotel, Convention & Recreation

Deluxe Family Room
Deluxe Family Room
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Express Room
Deluxe Express Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Junior Suite
Junior Suite
...
  • Room size: 67 m²/721 ft²
  • Mountain view
  • 1 king bed
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Deluxe Premium
Deluxe Premium
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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Junior Suite with Balcony
Junior Suite with Balcony
...
  • Room size: 67 m²/721 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Single Deluxe
Single Deluxe
...
    Enter dates to see prices
    Superior 2 Beds
    Superior 2 Beds
    ...
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      Family Room Deluxe
      Family Room Deluxe
      ...
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        Room Deluxe
        Room Deluxe
        ...
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          Deluxe Room
          Deluxe Room
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Sutanraja Hotel, Convention & Recreation have wi-fi?

            Wi-fi is available at Sutanraja Hotel, Convention & Recreation. View more amenities here.

            Does Sutanraja Hotel, Convention & Recreation have a pool?

            There is a pool on the premises of Sutanraja Hotel, Convention & Recreation. View more facilities here.

            Does Sutanraja Hotel, Convention & Recreation have a gym?

            This property has a gym/fitness center on site. View more facilities here.

            Can I park a car at Sutanraja Hotel, Convention & Recreation?

            If you choose to drive to Sutanraja Hotel, Convention & Recreation, parking is available. View more facilities here.

            Does Sutanraja Hotel, Convention & Recreation offer free breakfast?

            Free breakfast is not available at Sutanraja Hotel, Convention & Recreation. View more food and beverage options here.

            Is there an airport shuttle for Sutanraja Hotel, Convention & Recreation?

            Airport transfers are available. Please visit Sutanraja Hotel, Convention & Recreation on Agoda for rates and details. View more amenities here.

            Does Sutanraja Hotel, Convention & Recreation have a buffet breakfast?

            A breakfast buffet is available at Sutanraja Hotel, Convention & Recreation. View more food and beverage options here.

            Does Sutanraja Hotel, Convention & Recreation have a 24 hour front desk?

            For your convenience, the Sutanraja Hotel, Convention & Recreation reception is available 24/7. View more amenities here.

            Can I get a massage at Sutanraja Hotel, Convention & Recreation?

            Massage services are available at Sutanraja Hotel, Convention & Recreation. View more in-house services here.

            Does Sutanraja Hotel, Convention & Recreation have free in-room wi-fi?

            Wi-fi is offered for free in all rooms at Sutanraja Hotel, Convention & Recreation. View more amenities here.

            Does Sutanraja Hotel, Convention & Recreation offer relaxation amenities, like a spa, sauna or steam room?

            Facilities for relaxation are available at Sutanraja Hotel, Convention & Recreation. View more amenities here.

            Is there room service at Sutanraja Hotel, Convention & Recreation?

            Sutanraja Hotel, Convention & Recreation has room service. View more in-house services here.

            What time is check-in and check-out at Sutanraja Hotel, Convention & Recreation?

            Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Sutanraja Hotel, Convention & Recreation?

            Sutanraja Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 100000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sutanraja Hotel has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Manado with private transportation, the hotel can arrange car rental for you.

            What is the smoking policy at Sutanraja Hotel, Convention & Recreation?

            Sutanraja Hotel does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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            Overall rating:
            6.3
            Good
            134 reviews
            Cleanliness
            6.1
            Facilities
            6.2
            Location
            6.5
            Read all reviews >
            More about Sutanraja Hotel, Convention & Recreation

            More about Sutanraja Hotel, Convention & Recreation

            Ideal for fun and relaxation, Sutanraja Hotel, Convention & Recreation is located in the Tikala area of Manado. The excitement of the city center is only 15.00 Km away. Also within easy reach are Sam Ratulangi International Airport, Taman Sparta Tikala, National Parks Office.

            The facilities and services provided by Sutanraja Hotel, Convention & Recreation ensure a pleasant stay for guests. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, airport transfer can be enjoyed at the hotel.

            Sutanraja Hotel, Convention & Recreation is home to 124 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, air conditioning, wake-up service, desk, mini bar. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, sauna, outdoor pool, spa, massage. Superb facilities and an excellent location make the Sutanraja Hotel, Convention & Recreation the perfect base from which to enjoy your stay in Manado.

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            Most talked about facilities

            Breakfast
            8 mentions
            View
            2 mentions
            Swimming Pool
            1 mention
            Housekeeping
            1 mention

            What they offer

            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Restaurants on site

            Tonsea Resto
            Cuisine:Chinese, Indonesian
            Menu:Buffet, A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

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            Some helpful facts

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            Reviews of Sutanraja Hotel, Convention & Recreation from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (134)Booking.com Reviews (89)
            Cleanliness6.1
            Facilities6.2
            Location6.5
            Room comfort and quality6.0
            Service6.4
            Value for money6.7
            High score for Manado
            Rating
            9+ Exceptional (3)
            8-9 Excellent (4)
            7-8 Very Good (26)
            6-7 Good (16)
            <6 Below Expectation (48)
            Time of the year
            Mar - May (23)
            Jun - Aug (28)
            Sep - Nov (25)
            Dec - Feb (21)
            Don't miss out!Users are booking a place in Manado every 19 minutes on Agoda.com
            All guests (134)
            All languages

            Show reviews that mention 

            Showing 97 verified guest comments
            12345
            8.0
            Excellent
            sianne from Indonesia
            Family with young children
            Stayed 1 night in January 2013

            big hotel with great swimming pool”

            great swimming pool

            the hotel is very big ,we have to wait for about 15 minutes to get our room ready,the lobby was big but feels like empty/not to much people with activity around the hotel , the swimming pool was great, my kids like our room which is located on 3rd floor and the balcony is facing toward the swimming pool, the kids love it ! the breakfast was average indonesian food (fried rice,fried noodle,2 kinds of chicken entrees, breads,coffee etc).. overall our stay was ok..thanks sutanraja hotel.

            Reviewed January 08, 2013
            9.2
            Exceptional
            Bartasan from Indonesia
            Couple
            Stayed 1 night in May 2018

            Nice Hotel right outside Manado”

            Nice Hotel right outside Manado. Excellent price, nice staff, good location, breakfast is okay..

            Reviewed May 29, 2018
            6.0
            Jon from Indonesia
            Solo traveler
            Stayed 2 nights in April 2018

            far from crowd”

            Hotel located outskirt of Manado town but you have option to use online transportation to go out or Bluebird taxi always standby in front of hotel gate.Need major maintenance especially rooms and facilities.Breakfast is ok. Hotel smells old and need to clean and make shiny

            Reviewed May 01, 2018
            4.3
            Thomas from United States
            Business traveler
            Stayed 3 nights in February 2015

            Disappointing”

            Staff friendliness, location close to my client, view of the mountains.

            I am quite disappointed by the Sutanraja. Maintenance and housekeeping are both terrible. Malfunctioning air conditioning, mold, soap scum, just plain dirt, hard water deposits around the sink and clogging the dodgy shower head, dirty floor and carpets -- the list could go on and on. Bright spots -- genuinely warm and friendly staff, and no bed bugs, cockroaches or other creepy crawlies. It is evident that the owners and management have very little knowledge and experience in running a hotel. There really is no excuse for the overall sad condition of the Sutanraja.

            Reviewed February 15, 2015
            3.7
            Enn from Indonesia
            Couple
            Stayed 1 night in September 2015

            False advertising”

            utanraja hotel show photos on there website and agoda that do not NOT look like the rooms at all. * toilet leaking * damaged floor and broken tiles * curtains stained and dirty * bed cover stained * bathroom dirty, mold on floors and door * all furniture is damaged * bathroom towels smelt so bad and looked like rags, they were actually falling apart. * wall paper is all peeling back and dirty * the food was cold and had been sitting around for sometime before it reached us. * balcony door damaged and would not open * floors throughout the hotel were extremely dirty, in general the hotel was dirty once you left the reception area. I have never put a bad review on a hotel before and when i visit hotels i always expect some kind of wear and tear, but this place is beyond that. I asked the staff to upgrade to a better room and was happy to pay however when i saw the other rooms they were just as bad. The manager didnt seem to care about the issue and actually refused to speak with us even though we were being polite. It seems the cleaning and hygine issues have been a ongoing problem that seems to be ignored by management. I did not stay for the night and left without a refund. I booked into the Aston Hotel in Manado a less exspensive, cleaner and beautiful hotel. Do not waste your time here, the hotel needs a complete re furbish.

            Reviewed September 20, 2015
            5.6
            Merlyn from Indonesia
            Family with young children
            Stayed 1 night in May 2018

            Bad place”

            I would not like tO recomend this hotel. No heater, shower broke, and I forgot about the deposit money, the staff did not remind me about that. So I did not have it, impossible tO take it back when I am not leaving around Manado 👎👎

            Reviewed May 07, 2018
            6.3
            Good
            Abraham from Indonesia
            Business traveler
            Stayed 3 nights in November 2013

            Enjoyable stay, worse breakfast”

            My room was large compare the last stay when I stayed there as FIT, Internet access were fast, nice swimming pool and got 1 hour free karaoke

            I booked through Agoda for the Superior/Standard room, which I had that type of room 6 month ago as FIT. In my mind, I thought I would get the same type of room which was small (the superior type is so small, so if you wanted to stay there and prefer to have double bed you better get the Deluxe one. For Deluxe the hotel doesnt have the Twin Bed) but the reception told me that my booking was Deluxe. So I was surprised when entering the room, its so 180' different. The room was big and comfy. So for the room, I'm very delighted and also it comes with 1 hour free kaaoke during the stay. For the breakfast, it was so awful. If you had it little bit late 8am above, then for sure the hot food is no longer hot. The staff was so slow in assisting the guest, always late in refilling the empty food. Overall, the breakfast experience was bad.

            Reviewed November 26, 2013
            7.6
            Very good
            Roland from Indonesia
            Family with young children
            Stayed 1 night in June 2018

            cukup baik”

            hotel terkesan sudah lama dan butuh penyegaran baik untuk bangunan serta fasilitas di dalamnya. makanan kurang bervariasi tapi cukup lezat. cek in makan waktu lama dikarenakan banyak tamu yg menginap tapi resepsionis sangat sabar dan tetap senyum dalam melayani

            Reviewed June 18, 2018
            6.3
            Good
            Ahmad from Malaysia
            Business traveler
            Stayed 1 night in November 2013

            its just good to sleep if ur really tired”

            very quiet even though its full, good staff at the restaurant when i want to have supper at 2300.......

            the booking was there but the lady reception gave me a one bedded room wherelse I booked a twin bedded room..... she insisted that they don't have a more rooms. it was frustrating until another guy showed up and gave me the room that I want... but told me that I could not extend my stay because they are fully booked. the next day when I want to check out they told me I can extend if I want but I have already made arrangements to stay at other Hotel.

            Reviewed November 18, 2013
            7.0
            Very good
            novy from Indonesia
            Business traveler
            Stayed 1 night in May 2014

            good design”

            clean room

            Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.

            Reviewed May 24, 2014
            7.3
            Very good
            Ivan from Indonesia
            Couple
            Stayed 3 nights in August 2011

            Good smile hotel”

            Hotel room clean.

            Me and my wife was stay on this hotel. The service was good with a smile. Good view around the village and mountain. And also close to the airport.

            Reviewed September 05, 2011
            5.7
            Dhita from Indonesia
            Couple
            Stayed 4 nights in November 2011

            Big and new hotel, but poor services”

            The hotel is spacious but poorly decorated. Many space are left emply giving the feeling of entering an abandoned building.

            the room and the bathroom are clean, but starting from the second day onward there was no hot water. one night, when i inquired about the hot water, the reception officer said that there would be someone coming to my room to provide the hot water i needed. no one came. when i checked out, i was over billed for another room i booked for my brother (not via agoda). i don't think i want to come back to that hotel again.

            Reviewed December 02, 2011
            4.7
            Yohanna from Indonesia
            Family with young children
            Stayed 1 night in August 2013

            Not Good”

            Large Room. Large Window. Large Balcony

            Breakfast very poor. The Bubur Manado too salty. The Chicken not cooked yet. Bathroom only occupied 2 Bath towels no more towels.

            Reviewed August 28, 2013
            6.0
            edy from Indonesia
            Family with young children
            Stayed 2 nights in March 2015

            so-so”

            the soto ayam was so nice. i travelled with my 6mths old son and they quite accomodated our order of pure porridge for my son, though it was still breakfast time.

            we had spent quite some times upon check in. i made the booking via agoda 3 days before arrival date but the reception staff said that they didnt have the booking and just been notified by agoda by the time we tried to check in. The deluxe room is quite big, my disappointment was i couldnt have hot water at the day time. complained to front office but the response was not satisfying. What was really annoying is the house keeping staff (not all of them). We were fully understood that the check out time is at 12.00 hrs, but the staff knocked our door around 10am and before i even opened the door...tadaaa....the staff open it with his key and asking our check out time... so where is our privacy?

            Reviewed March 23, 2015
            2.7
            Anilidio from Philippines
            Couple
            Stayed 5 nights in October 2013

            Uncomfortable, promise not met”

            Friendly staff only

            The location is so far from the main town of Manado. Our room was smelly, the pillows have some markings on them, there are webs in the corners of the room, my wife and I are constantly itching (might be from the linens or from the mosquitoes), breakfast is the awful, the smell of chlorine from the pool remained in our swimsuit for at least 2 days, staffs are friendly but can hardly understand English (it can take around 20 minutes just by asking how to get to the town by public transport). In short, our stay in this hotel is very close to disaster.

            Reviewed October 23, 2013
            7.0
            Very good
            Rocky from Indonesia
            Family with teens
            Stayed 1 night in July 2015

            The view is great”

            View, swimming pool, place

            Taking my holiday there, got a great view in front of the mountain. Has a terrace in a room, good place. But not the location, too far from the town. But all is 7 for me.

            Reviewed July 19, 2015
            5.2
            Enrico from Indonesia
            Business traveler
            Deluxe Express Room
            Stayed 1 night in August 2018

            Slow Customer Service”

            Check-in late afternoon around 6pm. Needs to wait a short while for the room to be ready. Upon arrival in the room, bath towels not in the room. Have to wait over an hour for the towels. Price wise very reasonable.

            Reviewed September 01, 2018
            4.0
            FERRY from Indonesia
            Business traveler
            Deluxe Express Room
            Stayed 2 nights in July 2016

            Room rate charged extremely high”

            I booked because saw the rate was reasonable but for some reason the next day is double price for the same room , didn't watch carefully when its charged through my credit card.. Really surprised me for that kind of facilities hotel it could charge me double price for second night.. Was a nightmare

            Reviewed July 22, 2016
            8.3
            Excellent
            Indra from Indonesia
            Business traveler
            Stayed 4 nights in June 2014

            Great experience”

            Great service, affordable price and nice room

            Everything is fine here and i enjoyed a lot staying here.

            Reviewed June 16, 2014
            8.0
            Excellent
            Teuku from Indonesia
            Business traveler
            Deluxe Express Room
            Stayed 1 night in April 2016

            Room so big”

            Good location, nice view, clean room

            Reviewed May 08, 2016
            12345
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