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About this property

Description

Strategically located in Seremban 2 city center, this 3-star boutique hotel is one of the latest additions to the city. Featuring 84 rooms in total, all of which overlook the pool, the hotel also offers facilities like a swimming pool, four seminar rooms, a restaurant, a gym, a lounge, and Muslim prayer rooms. It’s a really nice place to stay in as guests will find Jaya Jusco and other classy shops are just in front of Sutera Hotel. Kuala Lumpur and both the airports are just a short drive away, making it ideal for transit passengers. For your convenience, you are offered ample parking spaces underground and right in front of the hotel. Sutera Hotel is definitely worth a stay.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Restaurant(s)

Services and conveniences

  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 84
Year Hotel Built: 2010
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
Good



based on 540 reviews
  • Cleanliness 6.5
  • Facilities 5.7
  • Location 7.7
  • Room Comfort/Standard 6.6
  • Service 6.4
  • Value for money 6.8
  • Food/Dining 5.5
Sort by

NORALIZA from Malaysia
Family with young children
Stayed one night in September 2016
best for location wise
Our third time here. However, a bit disappointed this time, we were given torn and smelly towels. Plus a broken lock to the toilet. Non working phone. Otherwise we would have enjoyed our stay as always. So please upgrade your facilities.
Reviewed September 22, 2016
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Hema from Malaysia
Family with young children
Standard
Stayed one night in September 2016
OK
Comfortable stay.
Reviewed September 17, 2016
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Aleena from Malaysia
Couple
Standard
Stayed 2 nights in September 2016
Value For Money
I enjoyed 3 days 2 nights there, defo value for money. I'd prefer booking the room directly from Agoda since walk-in might be a tad bit expensive (hence gives you less good impression for how much it'd cost you per night)
Reviewed September 14, 2016
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Abbul from Malaysia
Family with young children
Family
Stayed one night in July 2016
ok
All ok
Reviewed September 14, 2016
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CHOOK from Malaysia
Solo traveler
Standard
Stayed 2 nights in September 2016
Poor Maintenance and Services
I stayed here once when this hotel was newly opened. It was very clean and location is perfect as walking distance to Jusco. After that I stayed a few more times but the service and cleanliness became poor. This time it even went from bad to worse. I was given a wrong room key after check in and had to go down to get it exchange. No apologies and it seems that it's nothing wrong with it. Basic cleanliness was not taken care, dust can be seen everywhere. Hanger in the wardrobe fell on the floor, shower sliding door and telephone was spoilt, and most disgusting part is the towel even had blood stain (or some kind of red liquid) on it! I went to feedback to the front desk and the male staff just write it down, again, not even a word of apologies. I put my used cups in the bathroom but was not clean and they also did not replenish mineral water and coffee sachet. It is also very noisy when there are guest using the swimming pool. 2 days continuously I woke up at 8am due to the noise from the swimming pool. Honestly, besides of it strategic location, I do not sse anymore positive or attractive points from this hotel. It use to be my favourite hotel whenever I'm in Seremban but because of the service and maintenance had became from bad to worse, I doubt it will be my choice anymore
Reviewed September 12, 2016
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Fazril from Malaysia
Business traveler
Standard
Stayed one night in September 2016
Value for Money
Value for Money
Reviewed September 07, 2016
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pattanit from Thailand
Business traveler
Family Room (3 Adults)
Stayed 2 nights in September 2016
Iniernet very poor Room dirty Pillow towel very old and dirty
Reviewed September 07, 2016
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hussin from Malaysia
Solo traveler
Family
Stayed one night in September 2016
Frontliner should more courtesy amd smile whatever situation
Reviewed September 05, 2016
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Mam from Malaysia
Business traveler
Standard
Stayed one night in August 2016
Hotel is so so only, getting old.
The hotel is getting old. Bath room equipment not so clean
Reviewed September 04, 2016
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SHARIDA from Malaysia
Family with young children
Family
Stayed one night in August 2016
Location
Good
Reviewed August 29, 2016
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