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Good6.4
Based on 905 reviews
Sutera Hotel
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Lobby
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Swimming pool
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6.4 Good guest rating
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"plz increase the breakfast quality"

MohilanMalaysia
Entrance
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Standard Queen
...
  • Pool view
  • 10 m²/108 ft²
  • 1 queen bed
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Standard Twin
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  • Pool view
  • 10 m²/108 ft²
  • 2 single beds
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Family
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  • Pool view
  • 7.4 m²/80 ft²
  • 1 single bed and 1 double b...
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Verified guest reviews

Agoda Reviews (905)
Filter by guest type:
Cleanliness6.0
Facilities5.3
Location7.4
Room comfort and quality6.6
Service6.3
Value for money6.6
Provided by verified guests of Agoda
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Standard Queen
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Showing 702 verified guest comments
12345
7.2
MOHD from Malaysia
Family with young children
Family
Stayed 1 night in November 2017
Suitable for short stay.
Good location and worth the fare.
Reviewed November 14, 2017
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5.2
Azmi from Malaysia
Family with young children
Standard Queen
Stayed 1 night in November 2017
Above average
Upon arriving and verification they give one room, after I ask to check again then they give another room. In front of the room flooded with water, maybe due to rain. At night noise from club down below the room.
Reviewed November 13, 2017
Dear Mr Azmi, Thank you for your feedback and we will look into this matter. Regards The Management
Responded November 14, 2017
Sutera Hotel
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5.2
Ali from Malaysia
Business traveler
Standard Queen
Stayed 1 night in November 2017
Bad Cleanliness
Room are in bad shape
Reviewed November 09, 2017
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5.6
Ali from Malaysia
Business traveler
Standard Twin
Stayed 1 night in November 2017
Need Refurbishment
All the rooms need refurbishment
Reviewed November 09, 2017
Hi there, Thank you for your feedback and we are in the midst of refurbish our hotel. Regards The Management
Responded November 13, 2017
Sutera Hotel
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5.2
Ali from Malaysia
Couple
Standard Queen
Stayed 1 night in November 2017
Good Location
Location of place is good
Reviewed November 09, 2017
Dear Mr Ali, Thank you for your feedback and please do come again. Regards The Management
Responded November 13, 2017
Sutera Hotel
Did you find this review helpful?|
5.6
Ali from Malaysia
Business traveler
Family
Stayed 1 night in November 2017
Location Good
Location is good but the cleanliness is bad
Reviewed November 09, 2017
Dear Sir/madam, Thank you for your feedback and we will look into the cleanliness ASAP. Regards The Management
Responded November 13, 2017
Sutera Hotel
Did you find this review helpful?|
6.4
Anonymous
Couple
Standard Twin
Stayed 1 night in November 2017
Stopover stay in Seremban.
Affordable price, friendly staff, comfortable room, weak to no wifi. But surely value for money.
Reviewed November 07, 2017
Hi there, Thank you for your feedback and please do come again. Regards The Management
Responded November 13, 2017
Sutera Hotel
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9.2
CORNILIA from Malaysia
Family with young children
Standard Twin
Stayed 2 nights in October 2017
Exceptional
A comfortable place to stay.. What I like so much about this hotel is its swimming pool (for my children). Location very strategic, very near to Aeon Jusco Shopping Mall and near the banks too. So, it's so easy for you to shop by just walking (no need to get a taxi). Compared to the price, it's very worth it. The staffs also very helpful. The only thing that this Hotel need to improve is the Cleanliness especially the bedsheet and the pillow case. Will come & stay again here.
Reviewed November 06, 2017
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2.8
Khoo from Malaysia
Business traveler
Standard Twin
Stayed 1 night in November 2017
No change blanket and bed sheet, very dirty
Staff replaced new room but no different... Floor sticky and toilet not clean. Door lock both room spoiled. Recommended to renovate or do improvement. Thanks.
Reviewed November 04, 2017
Dear Ms Khoo, Thank you for the feedback. We are sorry for the inconvenience caused and we will look into this matter urgently. Sorry again. Regards The Management
Responded November 06, 2017
Sutera Hotel
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2.4
Shanker from Malaysia
Couple
Standard Queen
Stayed 1 night in October 2017
The Hotel staff allways give bad room to Agoda boo
Vary bad service and allways cleanless room for Agoda booking customers. The towel and the bed sheet are vary dirty. Many time complain to the management but no any action taken. Even though im regular customer to Sutera but there are no consern our need n servive.
Reviewed November 03, 2017
Dear Mr Shanker, Thank you for the feedback. We are sorry for the inconvenience caused and we will look into this matter urgently. Sorry again. Regards The Management
Responded November 06, 2017
Sutera Hotel
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Sutera Hotel
|Good 6.4
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