Sutton Hotel Hakata City
Sutton Hotel Hakata City
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Deluxe Single Non-Smoking Sutton Hotel Hakata City
Deluxe Single Non-Smoking
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Lobby Sutton Hotel Hakata City
Lobby
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Lobby Sutton Hotel Hakata City
Lobby
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Bathroom Sutton Hotel Hakata City
Bathroom
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Location
Excellent
8.6
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Sutton Hotel Hakata City

Stay in the heart of Fukuoka
Have a question for Sutton Hotel Hakata City?
Excellent
From 1393 reviewsSee what guests said
8.2
Recommended by 86% of guests
  • 620 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
30 travelers are looking at this property right nowBook now before it's too late!
Superior Twin - Smoking
Superior Twin - Smoking
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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Deluxe Single Smoking
Deluxe Single Smoking
...
  • City view
  • 15 m²/161 ft²
  • 1 semi double bed
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Standard Double Non-Smoking
Standard Double Non-Smoking
...
  • City view
  • 17 m²/183 ft²
  • 1 double bed
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Deluxe Double - Non-Smoking
Deluxe Double - Non-Smoking
...
  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Deluxe Single Non-Smoking
Deluxe Single Non-Smoking
...
  • City view
  • 15 m²/161 ft²
  • 1 semi double bed
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Standard Double Smoking
Standard Double Smoking
...
  • City view
  • 17 m²/183 ft²
  • 1 double bed
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Semi-Double Room Non-Smoking
Semi-Double Room Non-Smoking
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Semi-Double Room Smoking
Semi-Double Room Smoking
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Hollywood Twin Non-Smoking
Hollywood Twin Non-Smoking
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds
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More about Sutton Hotel Hakata City

More about Sutton Hotel Hakata City

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Hakata Tsutsujian
Japanese
Uokura Chobei Hakataekimae
Japanese
Tsurukame Sushi
50 mJapanese, Sushi
Asian cuisine
Asian cuisine
Tenkaippin Ramen Hakataekimaeten
40 mAsian
Hakata Ramen Kaiten
50 mAsian
Ringer Hut Fukuoka Hakata Ekimae
110 mAsian
Pub
Pub
Free-Range Chicken Tavern Morimori
800 mPub
Tavern Yoshida
1.0 kmPub
Rooftop Garden Agus Nakasu
1.3 kmPub

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1393)Booking.com Reviews (200)
8.2
Excellent
Read reviews from:
Cleanliness8.1
Facilities7.6
Location8.6
Room comfort and quality8.2
Service8.4
Value for money8.2
Provided by verified guests of Agoda
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Deluxe Single Non-Smoking
Deluxe Single Smoking
Standard Double Non-Smoking
Standard Double Smoking
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Showing 792 verified guest comments
12345
3.2
Hiu from Hong Kong
Solo traveler
Deluxe Twin Non-Smoking
Stayed 3 nights in March 2018
The worst hotel experience in Japan”
I stay in this hotel with my friends & we were disappointed with the room facilities & front desk services. - The central air-conditioning/ heating system can't be manually controlled. During our stay, it's hot in the room. The air-conditioner can't be turned on by the hotel and front desk staff just suggested us to open the window. However, there's limited fresh air and it's too noisy at midnight. It was still too hot without air-conditioning in room. - The layout of room is strange that the washroom is large but the bedroom is small. And there's only one step distance between the toilet and the beds. The smell can easily spread through the room. - We book a standard room for 3 people. However, a twin beds room was offered. It's hard to discuss the issue with front desk staffs as they can't understand simple English. It really created trouble to us and waste our time.
Reviewed May 19, 2018
8.4
Szuting from Taiwan
Family with teens
Family Suite - Non-Smoking
Stayed 1 night in April 2018
Nice experience”
The room is quite good! Space is big enough. The staff is really nice! Thanks for their help.
Reviewed April 09, 2018
7.6
Sze from Hong Kong
Solo traveler
Deluxe Twin Non-Smoking
Stayed 2 nights in February 2018
Very good”
Good location. Poor service at check in counter. Not very helpful for general enquiry.
Reviewed April 06, 2018
6.0
wood from Hong Kong
Couple
Standard Double Non-Smoking
Stayed 2 nights in March 2018
Air conditioner cannot adjust to a suitable level,the front desk staff cannot speak english ,”
However,the location of hotel is good
Reviewed April 01, 2018
5.2
Ka from Hong Kong
Group
Semi-Double Room Non-Smoking
Stayed 2 nights in March 2018
Above average”
I'm sorry but I will have to rate this hotel real low. Rooms were clean, location was fine but the service were questionable. It was not the same Japanese hospitality we have received from other hotels. Firstly, the hotel claimed to have English speaking staff but most of the responses we received from the front desk staff were standard answers printed on papers, handed to us to read! The rooms were hot and stuffy with no air con. It's Spring time now the daytime temperature could go up to 24C, heating up the room during the day. I wouldn't feel more humiliated when I asked for help from the staff about the room and they again handed me the standard answer on paper, also two fans for us take up to our rooms. Secondly, if it takes almost 3 days for the hotel to switch the central heating system to cooling function, isn't it fair to alert the guests in the first place so that we could decide whether to stay or to have a last min rearrangement on our accommodation (of course they don't)
Reviewed April 01, 2018
10.0
law from Hong Kong
Family with young children
Suite
Stayed 2 nights in February 2018
good location ”
many parking/supermarket arround the hotel. We only take few min. to arrive rail station.
Reviewed March 25, 2018
8.0
Fairy from Australia
Couple
Semi-Double Room 10 to 15 Sq M
Stayed 3 nights in March 2018
Very good”
Good location and room size but beds are quite hard. You can't control the air con. I booked non-smoking room but I could smell strong cigarettes smell on the floor's corridor and it's getting into the room as well through the ventilation. This hotel needs stricter non-smoking policy. Not sure why alarm not ringing when someone smokes in the room in a non smoking floor.
Reviewed March 12, 2018
6.8
Siew from Malaysia
Solo traveler
Hollywood Twin Room 16 to 20 Sq M
Stayed 1 night in March 2018
A night stay”
I stayed a night in this hotel. Location is excellent because ir’s Juz less than 10min walk from the shopping Malls and Hakata Station. I arrived at 1.30pm, was told I can check in at 3pm but they tagged and kept my luggage’. My 1st impression of the lobby was a little messy with lots of luggage’s place all over and the sitting area were crowded. Hence, I continued my plan which I came back at around 7.30pm to check in. The reception staff were pleasant. Well, the room size is good though the furniture were dated it was well cleaned. I would say for a short night stay it’s value for money and satisfied. However, don’t expect much of the facilities of this hotel.
Reviewed March 12, 2018
9.2
Oi from Hong Kong
Couple
Family Suite - Non-Smoking
Stayed 3 nights in March 2018
Excellent Location”
We four stay at a big room. Very cosy except the air con. Can ask the front desk for a fan. Convenient to go to different spots nearby.
Reviewed March 09, 2018
9.2
Tawiwat from Thailand
Couple
Standard Double Non-Smoking
Stayed 1 night in February 2018
Good Location Good Staff”
Good Location Good WIFI Good Staff
Reviewed March 06, 2018
7.6
YUEN from Hong Kong
Solo traveler
Twin Room
Stayed 2 nights in March 2018
Very good”
The hotel is about 10 mins walk from JR station, quite convenient. The room size is normal, the bed is just in front of the door when you step in. The most impressed is the large size and very spacious of the bathroom which is not normal in Japan.
Reviewed March 04, 2018
10.0
LIYA from China
Business traveler
Standard Double Non-Smoking
Stayed 2 nights in February 2018
will come again”
Excellent location. The young lady who checked me in is very nice and other staffs are helpful too. Facility is good and adequate for me. If ventilation can be improved it will be perfect.
Reviewed February 20, 2018
3.2
TONG from China
Couple
Standard Double Room 16 to 20 Sq M
Stayed 1 night in February 2018
Overrated ”
This hotel is a bit overrated. We stated that we need non-smoking room in request coloumn. When we arrived at the hotel, they insisted not giving us non-smoking as they said our booking is smoking room. And we checked again with the voucher, there is nothing saying that we booked a smoking room. The hotel staff didn’t help with the situation and keep saying that it’s agency problem. They are not responsible at all.
Reviewed February 12, 2018
8.8
HOON from South Korea
Solo traveler
Semi-Double Room Non-Smoking
Stayed 3 nights in November 2017
It's OK”
Heating is a little weak....
Reviewed February 08, 2018
8.8
WAI from Hong Kong
Couple
Twin Room
Stayed 1 night in December 2017
very good location”
just next to the jr station, the renovation twin room is nice & big
Reviewed January 29, 2018
7.2
jocelyn from Philippines
Couple
Semi-Double Room Non-Smoking
Stayed 2 nights in January 2018
Very good”
Limited viands in their buffet brealfast.
Reviewed January 21, 2018
8.0
Lan from Hong Kong
Couple
Semi-Double Room Non-Smoking
Stayed 7 nights in January 2018
Tidy,, clean, reasonable, convenience ”
Most of the staff have good services and helpful for customer.😊👍🏻
Reviewed January 17, 2018
8.4
kyungeun from South Korea
Solo traveler
Deluxe Double - Non-Smoking
Stayed 2 nights in January 2017
Very nice area”
Location was really good and room condition was also good. Bathroom was huge and I love all amenities that provided.
Reviewed January 14, 2018
6.0
Kim from Hong Kong
Family with young children
Hollywood Twin Non-Smoking
Stayed 3 nights in January 2018
basic hotel”
I don't find any problem with the room temperature of my Hollywood twins room (at the corner of the floor), but my friend living in another floor say their room is hot and they need to open the door when they sleep the car park can be charged in hourly rate, car height should be 1.6m or below breakfast is the same everyday in a Korean restaurant of the hotel room size is relatively small comparing the the hotel I stay in hakacity before
Reviewed January 11, 2018
7.2
Hassaya from Thailand
Couple
Standard Double Non-Smoking
Stayed 11 nights in December 2017
Ok”
Closed to Hakata station and bus stop in front of hotel so easy for access to the airport. Big room
Reviewed January 06, 2018
12345
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