Sutton Hotel Hakata City
Sutton Hotel Hakata City
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9.2
Exceptional

"Convenient to go to different spots nearby."

Oi L.

|

March 9, 2018

Deluxe Single Non-Smoking Sutton Hotel Hakata City
Deluxe Single Non-Smoking
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Lobby Sutton Hotel Hakata City
Lobby
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Lobby Sutton Hotel Hakata City
Lobby
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Bathroom Sutton Hotel Hakata City
Bathroom
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See map Sutton Hotel Hakata City
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Excellent
Location
8.6
See all 6 photos Sutton Hotel Hakata City
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What guests are saying:
Heating is a little weak....
HOON from South Korea
Solo traveler
Location was really good and room condition was also good. Bathroom was huge and I love all amenities that provided.
kyungeun from South Korea
Solo traveler
just next to the jr station, the renovation twin room is nice & big
WAI from Hong Kong
Couple
Very near to hakata station n hakata canal city, only 5 min walking distance, strategy location, hotel provide good breakfast n airport bus just in front of the hotel
chong from Malaysia
Group
near hakata jr station just walk 5~7mins but the room too small
Yim from Hong Kong
Group
just 5 ~7 mins walk to hakata JR station,have a bus to international airport near the hotel door.but the room is too small and no a bottle of water provide.
Yim from Hong Kong
Group
My Third stay
ALBERT from Singapore
Family with teens
clean and kind indeed, just like most of japanese hotels. big and spacious not like other japenese hotels. located just in front of the bus station with an air port bus and an 100 yes loop bus. really enjoyed my stay in fukuoka because of the hotel. thank you
Hyun from South Korea
Solo traveler
It was wonderful
Taehyung from South Korea
Couple
Pro: bus stop in front of hotel hakata Eskimae 4 chrome. Airport bus stops here. All amenities available in room. Strong shower. Con: TV channel strictly Japanese.
ANN from Malaysia
Couple

Sutton Hotel Hakata City

Excellent location
- Inside city center
- What's nearby?
Excellent
From 2077 reviewsSee what guests said
8.2
/
10
Excellent service
8.4
Recommended by 88% of guests
Value for money8.2
Distance to city center1km
Location rating8.6
Nearest airportFukuoka Airport (FUK)
Distance to airport3.2 km
  • 620 meters to public transportation

  • Located in heart of Fukuoka

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 24 times in the last 2 days | 28 travelers are looking at this property right now
Superior Twin - Smoking
Superior Twin - Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Single Smoking
Deluxe Single Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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Standard Double Smoking
Standard Double Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Standard Double Non-Smoking
Standard Double Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Deluxe Double - Non-Smoking
Deluxe Double - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Deluxe Single Non-Smoking
Deluxe Single Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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Semi-Double Room Non-Smoking
Semi-Double Room Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Semi-Double Room Smoking
Semi-Double Room Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Hollywood Twin Non-Smoking
Hollywood Twin Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices

What people love about the property

  • 6.8
    Good

    "The reception staff were pleasant."

    Siew L.

    |

    March 12, 2018

  • 9.2
    Exceptional

    "Good LocationGood WIFIGood Staff"

    Tawiwat

    |

    March 6, 2018

  • 8.0
    Very good

    "Pros : Location is excellent."

    Tze J.

    |

    November 27, 2017

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More about Sutton Hotel Hakata City

More about Sutton Hotel Hakata City

8.0
Very good

"The twins beds are comfortable and big."

YUEN K.

|

December 10, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Hakata Tsutsujian
Japanese
Uokura Chobei Hakataekimae
Japanese
Tsurukame Sushi
50 m Japanese, Sushi
American cuisine
American cuisine
Fukusaya
610 m American
Kilroy's
1.3 km American, Bar, Pub
Dean & Deluca
1.6 km American
Asian cuisine
Asian cuisine
Tenkaippin Ramen Hakataekimaeten
40 m Asian
Hakata Ramen Kaiten
50 m Asian
Ringer Hut Fukuoka Hakata Ekimae
110 m Asian

What they offer

8.4
Excellent

"The staff is really nice!"

Szuting

|

April 9, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2077)Booking.com Reviews (133)
8.2
/
10
Cleanliness8.2
Facilities7.6
Location8.6
Room comfort and quality8.2
Service8.4
Value for money8.2
Provided by verified guests of Agoda
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All guests (2077)
All room types

Show reviews that mention 

Showing 1110 verified guest comments
12345
8.8
Excellent
Pamela from Philippines
Couple
Semi-Double Room 10 to 15 Sq M
Stayed 2 nights in November 2018
Good location. ”
Less than 10 minutes walk from JR Hakata station and the Hakata bus station. There is also a bus stop in front of the hotel and lots of convenience stores and fast food nearby. A few minutes walk to some interesting shrines and temples, and about 20-30 mins walk to Canal City and the yatai stalls. They ask the guests to leave the key in the reception if going out.
Reviewed December 19, 2018
7.6
Very good
Ka from Hong Kong
Group
Deluxe Twin Non-Smoking
Stayed 1 night in January 2019
Very good”
Good location and big room for suitcase.
Reviewed January 09, 2019
6.4
Good
Ka from Hong Kong
Couple
Semi-Double Room Non-Smoking
Stayed 1 night in December 2018
Temperature in the room is just too HOT!!”
They do not let the guests to set the room temperature but only allow to adjust the wind speed from low to high. It’s all hot air, and we felt like we got steamed all night . Even we borrowed a fan it didn’t help much....
Reviewed December 14, 2018
8.0
Excellent
Fairy from Australia
Couple
Semi-Double Room 10 to 15 Sq M
Stayed 3 nights in March 2018
Very good”
Good location and room size but beds are quite hard. You can't control the air con. I booked non-smoking room but I could smell strong cigarettes smell on the floor's corridor and it's getting into the room as well through the ventilation. This hotel needs stricter non-smoking policy. Not sure why alarm not ringing when someone smokes in the room in a non smoking floor.
Reviewed March 12, 2018
4.8
Ka from Hong Kong
Couple
Standard Double Non-Smoking
Stayed 1 night in September 2018
The staffs aren’t very helpful. And toilet stinks!”
I am afraid of the typhoon that will affect my schedule, and the staffs are not too helpful as I think they cannot speak English very well, they don’t want to communicate much with us. Moreover, the toilet/ showing room stinks!!!
Reviewed September 30, 2018
10.0
Exceptional
Ginette from Philippines
Group
Semi-Double Room 10 to 15 Sq M
Stayed 4 nights in July 2018
Nice location”
The hotel location is just 5mins walking distance from Hakata station which is very convenient wherever you go. Many restaurants to eat at the vicinity, nearby supermarket. Room is not too small, clean. Will definitely stay again on my next Fukuoka visit.
Reviewed August 03, 2018
8.0
Excellent
YUEN from Hong Kong
Group
Superior Twin - Smoking
Stayed 2 nights in December 2017
Loation is good, 10 mins walk from JR”
Pros : The toilet is very spacious, . The twins beds are comfortable and big. Cons: The room is a bit small, once you open the door, you reach bed. The breakfast was with limited choices. Not worth for the price.
Reviewed December 10, 2017
8.0
Excellent
Tze from United Kingdom
Couple
Semi-Double Room Non-Smoking
Stayed 4 nights in November 2017
Very good”
Pros : Location is excellent. 100 Yen Loop Bus and airport bus stop located outside of the hotel. Wifi is ok. Amenities are okay. Walking distance to Hakata station and shopping center nearby. Minimart is opposite to the hotel. Drug store is nearby. Check out time is 11am which is okay. If you want late check out, you will need to pay. Cons: Room are tiny - Japanese standard. No safe and closet. Pillow is very small. If you want additional, you need to pay 600 yen.
Reviewed November 27, 2017
10.0
Exceptional
ALBERT from Singapore
Couple
Semi-Double Room Smoking
Stayed 5 nights in May 2017
Exceptional”
Stayed here trice, 2 for family and 1 with my wife. A very neat hotel with courteous staff. Reception has english speaking staff which makes request easy but if you do have a problem, use a translation App. Very near to Hakata Hakata Station and fine eateries including Canal City Mall.
Reviewed June 09, 2017
8.8
Excellent
Candy from Hong Kong
Group
Semi-Double Room Non-Smoking
Stayed 3 nights in December 2016
Good for a short stay”
Room is smaller than photos shown on website, but the bathroom has a very good design and big enough, it's about 1/3 of the whole room. Something would be great if the hotel can improve the place and number of connector inside the room.
Reviewed March 11, 2017
10.0
Exceptional
Joseph from Philippines
Group
Semi-Double Room Non-Smoking
Stayed 1 night in May 2018
Exceptional”
Thumbs up!
Reviewed January 02, 2019
10.0
Exceptional
Joseph from Philippines
Group
Semi-Double Room Non-Smoking
Stayed 3 nights in May 2018
Exceptional”
Thumbs up!
Reviewed January 02, 2019
5.2
Ka from Hong Kong
Group
Semi-Double Room Non-Smoking
Stayed 2 nights in March 2018
Above average”
I'm sorry but I will have to rate this hotel real low. Rooms were clean, location was fine but the service were questionable. It was not the same Japanese hospitality we have received from other hotels. Firstly, the hotel claimed to have English speaking staff but most of the responses we received from the front desk staff were standard answers printed on papers, handed to us to read! The rooms were hot and stuffy with no air con. It's Spring time now the daytime temperature could go up to 24C, heating up the room during the day. I wouldn't feel more humiliated when I asked for help from the staff about the room and they again handed me the standard answer on paper, also two fans for us take up to our rooms. Secondly, if it takes almost 3 days for the hotel to switch the central heating system to cooling function, isn't it fair to alert the guests in the first place so that we could decide whether to stay or to have a last min rearrangement on our accommodation (of course they don't)
Reviewed April 01, 2018
7.6
Very good
YUEN from Hong Kong
Solo traveler
Twin Room
Stayed 2 nights in March 2018
Very good”
The hotel is about 10 mins walk from JR station, quite convenient. The room size is normal, the bed is just in front of the door when you step in. The most impressed is the large size and very spacious of the bathroom which is not normal in Japan.
Reviewed March 04, 2018
3.2
TONG from China
Couple
Standard Double Room 16 to 20 Sq M
Stayed 1 night in February 2018
Overrated ”
This hotel is a bit overrated. We stated that we need non-smoking room in request coloumn. When we arrived at the hotel, they insisted not giving us non-smoking as they said our booking is smoking room. And we checked again with the voucher, there is nothing saying that we booked a smoking room. The hotel staff didn’t help with the situation and keep saying that it’s agency problem. They are not responsible at all.
Reviewed February 12, 2018
6.0
Ng from Malaysia
Family with teens
Stayed 3 nights in November 2018
Air conditioner”
Air conditioner doesn't work
Reviewed November 26, 2018
5.2
Kee from United States
Couple
Stayed 1 night in November 2018
Staff no speaking English ”
Non smoking room is very smoky . Staff don’t understand English
Reviewed November 11, 2018
7.6
Very good
Lian from Malaysia
Couple
Semi-Double Room Non-Smoking
Stayed 2 nights in November 2018
Pros”
Great Location. Walking distance to JR train station. With direct shuttle bus to airport in 30min.
Reviewed November 07, 2018
9.2
Exceptional
York from Singapore
Group
Semi Triple
Stayed 3 nights in October 2018
Great value at great location”
Great value at great location
Reviewed October 14, 2018
9.6
Exceptional
Cheuk from Hong Kong
Couple
Semi-Double Room Non-Smoking
Stayed 2 nights in September 2018
Good hotel, nice staff, clean & new room, reasonable price”
Good hotel, nice staff, clean & new room, reasonable price
Reviewed September 14, 2018
12345
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Sutton Hotel Hakata City
|Excellent 8.2
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  • Excellent location
  • JR Hakata City Amu Plaza Hakata
  • Hakata Railway Station is within 0.62 km