Sutton Place Hotel Ueno
Free Wi-Fi

Sutton Place Hotel Ueno

7-8-23 Taito-ku, Ueno, Tokyo, Japan, 110-0005
- View on map
Small Double Non-Smoking Sutton Place Hotel Ueno
Small Double Non-Smoking
    Removed from saved list
    Lobby Sutton Place Hotel Ueno
    Lobby Sutton Place Hotel Ueno
    Interior view Sutton Place Hotel Ueno
    Small Double Non-Smoking Sutton Place Hotel Ueno
    See all 37 photos
     Sutton Place Hotel Ueno

    Sutton Place Hotel Ueno Reviews

    7.9
    Very good
    /10
    (744 reviews)See what guests said
    7.2
    Very good

    "Clean hotel, near Train Station."

    Ernest

    -

    July 12, 2016

    8.4
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Sutton Place Hotel Ueno

    Things you'll love

    • 200 meters to public transportation

    • Located in heart of Tokyo

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Asakusa-Jinja (Asakusa Shrine)1.67 km
  • Tokyo Skytree Town2.94 km
  • Tsukiji Outer Market5.59 km
  • Shinjuku Gyoen Park6.88 km
  • Tokyo Tower6.89 km
  • Roppongi Hills7.44 km
  • Meiji Shrine8.33 km
  • Tokyo Metropolitan Government Buildings8.35 km
  • Odaiba9.93 km
  • Tokyo Disneyland12.96 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.9
    Location rating8.4
    Nearest airportHaneda Airport (HND)
    Distance to airport18.8 km

    Rooms available at Sutton Place Hotel Ueno

    7.7
    Very good
    Room comfort & quality
    Small Double Smoking
    Small Double Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Small Double Non-Smoking
    Small Double Non-Smoking
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Standard Twin Smoking
    Standard Twin Smoking
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin Non-Smoking
    Standard Twin Non-Smoking
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Stateroom, Suite, Annex 4 Beds - Non-Smoking
    Stateroom, Suite, Annex 4 Beds - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe 4 Beds - Smoking
    Deluxe 4 Beds - Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Smoking allowed
    Enter dates to see prices
    Standard Single - Smoking
    Standard Single - Smoking
    ...
    • Room size: 14 m²/151 ft²
    Enter dates to see prices
    Deluxe Double - Smoking
    Deluxe Double - Smoking
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Room, 1 Semi-double Bed, Non Smoking
    Room, 1 Semi-double Bed, Non Smoking
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Twin - Non-Smoking
    Standard Twin - Non-Smoking
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for Sutton Place Hotel Ueno?

    What people love about Sutton Place Hotel Ueno

    • 9.2
      Exceptional
      Breakfast

      "Free breakfast is great."

      Nellie

      |

      April 29, 2018

    • 8.0
      Very good
      Cleanliness

      "Small room , clean , and close to JR sta."

      Sandi

      |

      January 10, 2019

    • 8.0
      Very good

      "Love our 6days stay at Sutton Place, very clean, free drinks and bread provided."

      Liow

      |

      April 6, 2016

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Sutton Place Hotel Ueno

    More about Sutton Place Hotel Ueno

    9.6
    Exceptional

    "the room is good and clean!"

    MEI N.

    |

    March 6, 2018

    An overview

    Show less

    What they offer

    5.2
    Review score

    "Room is good."

    Thanavard

    |

    December 3, 2017

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sutton Place Hotel Ueno from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (744)Booking.com Reviews (741)
    7.9
    /
    10
    Cleanliness8.4
    Facilities7.5
    Location8.4
    Room comfort and quality7.7
    Service7.9
    Value for money7.9
    All languages
    All guests (744)
    All room types

    Show reviews that mention 

    Showing 447 verified guest comments
    12345
    8.4
    Excellent
    jan from Philippines
    Group
    Small Double Non-Smoking
    Stayed 1 night in March 2019

    Plus and minus”

    Pros 1.Very close to the ueno local train station.. 2. Well worth your money..clean rooms... 3. Near everything 4. Provides umbrellas when rainy.. 5. Have elevator so its not hard to bring up luggages.. Cons 1. .if you know where to exit. And a bit far from shinkansen train sration. 2..bit small for the size and needs to be updated 3. .if the staff could only communicate better with the guests... 4. ..staff do not inform you.and they dont want you to leave it on the front desk. The will ask you to return it to your room 5. But you just have to wait a little more because it can only hold two people wih luggages.

    Reviewed April 04, 2019
    8.4
    Excellent
    SIU from Hong Kong
    Couple
    Small Double Non-Smoking
    Stayed 1 night in January 2019

    Good location with a bit bigger room size”

    Stayed one night and the experience was good. Very closed to one of the exit of the JR Ueno station. Room was a bit bigger than the normal hotel room in Tokyo due to its open washroom design. Will consider revisit next time.

    Reviewed January 29, 2019
    9.2
    Exceptional
    Korakoch from Thailand
    Family with teens
    Small Double Non-Smoking
    Stayed 7 nights in September 2018

    good place, room is clean, near station and shopping mall”

    There's a vending machine in the building also free drink like , tea, coffee, water. Staffs are somehow moodiness but overall is good. The place is very near Ueno station you can walk less than 5 mins from Iriya Exit. The place is not far from Ameyoko and Takeya Shopping mall.

    Reviewed September 16, 2018
    10.0
    Exceptional
    Pui from Hong Kong
    Family with teens
    Standard Twin Smoking
    Stayed 5 nights in July 2018

    Comfortable stay”

    Unexpectedly there's light breakfast served everyday!! As well as the water / tea machine on 2/F which both helped me saved a lot of money! Room is small though - can't really complain as it's a norm at Tokyo. well... but it's really difficult to open 2 suitcases Overall an enjoyable stay

    Reviewed July 27, 2018
    9.2
    Exceptional
    Norashikin from Malaysia
    Couple
    Small Double Smoking
    Stayed 8 nights in January 2019

    Perfect location”

    The room is very small to accommodate 2 persons. But with the price and location, I can tolerate with it. U can request electric kettle from the receptionist and heat your food using microwave provided in the laundry room.

    Reviewed January 24, 2019
    10.0
    Exceptional
    Souyi from United States
    Couple
    Small Double Non-Smoking
    Stayed 3 nights in January 2019

    Best Location in all of Tokyo”

    The room size was definitely smaller then what we were used to, but honestly I think were spoiled with space everywhere else! The Japanese definitely have it right. It's not like your spending your vacation inside a hotel room. The location of the hotel is the best though. Its 2 mins from a major station, a couple blocks from a beautiful park and a few steps from a lively alleyway (which I forget the name). Staying in Ueno was one of the best choices I made this trip.

    Reviewed January 19, 2019
    10.0
    Exceptional
    Naddawan from Thailand
    Group
    Small Double Non-Smoking
    Stayed 3 nights in August 2017

    Our Japan Trip was great because of Sutton Place Hotel Ueno, I really love this hotel”

    The hotel provided everything we wanted. The room was clean. All services were good and the all staffs welcomed us with smile and feeling to help us for anything we wanted. The location is also good. Walking distance from good restaurants and the hotel is not far from the train station. If we go back to Tokyo, we will choose this hotel again.

    Reviewed August 31, 2017
    8.4
    Excellent
    Chin from Singapore
    Couple
    Small Double Non-Smoking
    Stayed 5 nights in October 2016

    Clean hotel in an appropriat location”

    The hotel is 10mins by foot from JR Ueno station. Lots of eateries and many convenient stores nearby as well. Hotel was kind to send my bags up to room when i return at night to collect my keys as i was too early. FYI The hotel provides bread for breakfast foc, and hot/cold coffee/tea throughout the day. They do provide self service paid laundry facilities, slightly expensive in my opinion. Room is clean, had a queen size bed and the toilet is surprisingly not the usual cubicle type. Certainly worth the money, as long as you dont mind the distance. Reccommended!

    Reviewed October 22, 2016
    9.3
    Exceptional
    Jan from Philippines
    Couple
    Small Double Non-Smoking
    Stayed 1 night in July 2015

    Pleasant Stay / Good Staff”

    Location, Room Comfort, Value for Money

    Stayed at a Superior Small Double - Non Smoking. Room is small but clean and comfortable. Location is very good and near Ueno Station. Free breakfast is good. Staff speaks good English and very helpful. Highly recommended and will stay again.

    Reviewed January 12, 2016
    8.7
    Excellent
    Min-Lin from Singapore
    Couple
    Small Double Non-Smoking
    Stayed 3 nights in September 2015

    Nice hotel near Ueno”

    Location, cleanliness, pillow selection

    The Sutton Place Hotel Ueno is great for people who want to be near the Ueno train station. Easy access from the airport, and plenty of food / watering holes nearby. The hotel has a pillow menu which is always a plus!

    Reviewed September 27, 2015
    8.0
    Excellent
    WEN from Taiwan
    Solo traveler
    Small Double Non-Smoking
    Stayed 1 night in February 2015

    Good location”

    Good location, free Cafe, clean

    It was a good experience staying here since it is only one minute walk from the Ueno station. The roon was clean and comfortable although it remains the Tokyo-style hotel, i.e. small space and small room. There is a free cafe providing free coffee, Japanese tea, and ice, which is really a considerate facility in the cold weather.

    Reviewed February 12, 2015
    8.0
    Excellent
    WEN from Taiwan
    Solo traveler
    Small Double Non-Smoking
    Stayed 1 night in February 2015

    Sutton Place Hotel Ueno”

    Good location, clean, free cafe

    It was a good experience staying here since it is only one minute walk from the Ueno station. The roon was clean and comfortable although it remains the Tokyo-style hotel, i.e. small space and small room. There is a free cafe providing free coffee, Japanese tea, and ice, which is really a considerate facility in the cold weather.

    Reviewed February 12, 2015
    7.2
    Very good
    Ah from Singapore
    Solo traveler
    Small Double Smoking
    Stayed 2 nights in August 2018

    Great location and great value hotel”

    Very conveniently located within minutes' walk to Ueno Station. Room is clean and well designed. The only improvement pethaps is the signage. It's too small and high up that we could not see. Perhaps BIGGER signage placed at around traffic light height level will be more prominent

    Reviewed August 10, 2018
    8.0
    Excellent
    Sandi from Indonesia
    Family with teens
    Small Double Non-Smoking
    Stayed 3 nights in January 2019

    Small but Nice ”

    Small room , clean , and close to JR sta. Nice place

    Reviewed January 10, 2019
    9.2
    Exceptional
    Kanin from Thailand
    Couple
    Small Double Smoking
    Stayed 6 nights in November 2018

    overall = good”

    kindly staff, clean but smell some kind of tobacco during rest in smoking-room

    Reviewed December 01, 2018
    8.4
    Excellent
    Desi from United Kingdom
    Family with teens
    Small Double Non-Smoking
    Stayed 2 nights in April 2019

    Convenient & what we need for short stay.”

    Very close to Ueno JR station, staffs are very friendly & helpful, although it in the small size but it has everything we need.

    Reviewed April 22, 2019
    6.0
    TOKIHIKO from Japan
    Solo traveler
    Small Double Non-Smoking
    Stayed 1 night in January 2019

    good”

    good

    Reviewed January 12, 2019
    10.0
    Exceptional
    Budsarin from Thailand
    Family with teens
    Small Double Non-Smoking
    Stayed 3 nights in July 2017

    Overall great!!”

    The location of hotel is great. It's near both Ueno subway station and JR station. Also, it's really convenient to take Skyliner to Narita Airport. The room is well decorated and lovely. What I loke most is the cleanliness and light breakfast in the morning.

    Reviewed July 17, 2017
    5.2
    Julia from Malaysia
    Couple
    Small Double Smoking
    Stayed 4 nights in December 2016

    Average hotel”

    The only highlight of this hotel is its location and the in-house coin laundry. The hotel was close to Ueno Station with access to Shinkansen, JR Line and Subway. Staff was not very friendly and the room was too tiny even for a japanese hotel standard. We requested a non-smoking room but was given one which was, the smell was stuck on everything despite the hotel claiming they had professionally cleaned the room for smoke smell. Breakfast range was small - we had to go down to the lobby to get the food and eat it in our room. We would not return to this hotel in the future.

    Reviewed April 20, 2017
    6.8
    Good
    Fung from Hong Kong
    Group
    Small Double Non-Smoking
    Stayed 4 nights in February 2017

    A small but nice hotel at Ueno”

    - We booked a small double room for 4 nights - Room is not big but not too small; at least with space at the end of beds to put a few suitcases - Wooden blinds, instead of curtain, are used but it cannot totally block the light; light will seep through the blinds in the morning and easily wake you up

    Reviewed February 12, 2017
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Sutton Place Hotel Ueno
    |Very good 7.9
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Asakusa-Jinja (Asakusa Shrine)
    • Ueno Train Station is within 0.21 km