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Suzhou Grand Garden hotel
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8.0 Very good guest rating
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"Staff here are friendly. Love the hotel deco."

LI E.Singapore
Bathroom
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8.1 Excellent location
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8.1Location

Suzhou Grand Garden hotel

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Very good
Based on 242 reviewsSee what guests said
8.0
92% would recommend to a friend
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Superior Suite
...
  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Executive Queen Room
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Deluxe Queen Room
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Business Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Business Suite
...
  • Garden view
  • 45 m²/484 ft²
  • 1 king bed
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Executive Suite
...
  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Special Offer Twin
...
  • Garden view
  • 30 m²/323 ft²
  • 2 single beds
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Deluxe Suite
...
  • Garden view
  • 55 m²/592 ft²
  • 1 king bed
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Executive Twin Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds
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Business Queen Room
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (242)
Filter by guest type:
Cleanliness7.9
Facilities7.4
Location8.1
Room comfort and quality8.1
Service8.1
Value for money8.2
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Showing 216 verified guest comments
12345
6.0
Man from Hong Kong
Group
Business Twin Room
Stayed 1 night in December 2016
Above average
Overall average. The location is awesome, which is just next to the Grand Garden. The room and facilities are old so don't expect too much. One note is to pay attention to the staff in the restaurant. They offered us a pot of tea and charged for $80 RMB without showing us the menu and letting us know the price.
Reviewed August 20, 2017
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5.2
Yee from Singapore
Couple
Deluxe Twin Room
Stayed 3 nights in November 2016
Above average
Room smelled of smoke, even though we requested for non-smoking room. The glass window was broken, and hotel staff did not arrange for a room change even though we highlighted the issue to them. Breakfast was mediocre. It is only "grand" in terms of external appearance and the quaint garden outside the dining hall.
Reviewed July 09, 2017
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4.8
Andria from United States
Solo traveler
Business Twin Room
Stayed 3 nights in June 2017
Need major upgrade
The location of this hotel is pretty good ; right next to one of the major attractions Liu Yuan. The Lobby and the garden area are clean and nice , but it's a different story once getting to my room . The hallway carpet moves under my feet and looks very worn out and dirty . It smells like cigarette smoke everywhere including my room ( supposed to be non-smoking ). The furnitures are old in the room and the mattresses are old and uncomfortable . While they may not be lack of customers as it's close to a major attraction , I do think upgrading the rooms will be a plus and make customers want to come back again . I would not choose this place if I go back to Suzhou in the future .
Reviewed June 23, 2017
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7.6
Edmund from Malaysia
Family with teens
Special Offer Twin
Stayed 1 night in November 2016
Average
The corridor has strong smoke smell.
Reviewed January 11, 2017
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10.0
LI from Singapore
Family with teens
Special Offer Twin
Stayed 2 nights in December 2016
Nice Hotel
Staff here are friendly. Love the hotel deco.
Reviewed January 09, 2017
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7.6
Dennis from Singapore
Solo traveler
Deluxe Twin Room
Stayed 1 night in September 2016
Enjoyable stay
Great location
Reviewed December 10, 2016
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7.6
Dennis from Singapore
Solo traveler
Deluxe Twin Room
Stayed 1 night in October 2016
First visit to this hotel
Very pleasant stay.
Reviewed December 10, 2016
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7.6
Cassandra from Malaysia
Couple
Business Twin Room
Stayed 1 night in November 2016
Hotel located at a strategic place. Walking distance to a famous tourist spot and shopping area.
Very pleasant stay in a well know historical district with beutiful scenery.
Reviewed November 18, 2016
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8.0
Wendy from Singapore
Group
Special Offer Twin
Stayed 1 night in August 2016
Nice environment and good location.
Buildings are really nice, nice environment to stay in a beautiful city. Location is great that you can just walk to attractions.
Reviewed September 06, 2016
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10.0
Dmitriy from Russia
Couple
Special Offer Twin
Stayed 6 nights in August 2016
Grand Gardern Hotel
Good location (bus stops are near), great stuff, big room and good breakfast. Chinese garden inside the hotel is beautiful. The hotel costs its money.
Reviewed August 15, 2016
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Suzhou Grand Garden hotel
|Very good 8.0
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