Ascott Guangzhou
Ascott Guangzhou
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Deluxerum med 1 sovrum - Annat Ascott Guangzhou
Deluxerum med 1 sovrum - Annat
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Hotellet från insidan Ascott Guangzhou
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PÅ KARTAN Ascott Guangzhou
PÅ KARTAN
Fantastiskt
Läge
8,8
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Borttagen från favoriter
Fantastiskt
Baserat på 393 omdömenSe vad andra gäster sa
8,3
/
10
Fantastiskt komfort och kvalitet
8,6
96 % skulle rekommendera boendet till en vän
Valuta för pengarna8,0
Avstånd till centrum1 km
Lägesbetyg8,8
Närmaste flygplatsGuangzhou Baiyun internationella flygplats (CAN)
Avstånd till flygplats28,4 km
  • 120 m till kollektivtrafik

  • flygplatstransfer

  • gratis Wi-Fi i samtliga rum

  • bastu

Rumsalternativ
8,6
Fantastiskt
Rummets komfort & kvalitet
2 sovrum Deluxe (2 Bedroom Deluxe)
2 sovrum Deluxe (2 Bedroom Deluxe)
...
  • Rumsstorlek: 108 m²/1163 ft...
  • Utsikt: Stad
  • 2 dubbelsängar och 1 queen ...
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Premier-rum med 1 sovrum (1 Bedroom Premier)
Premier-rum med 1 sovrum (1 Bedroom Premier)
...
  • Rumsstorlek: 74 m²/797 ft²
  • Utsikt: Stad
  • 1 queen size-säng
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Tre sovrum Executive (Three Bedroom Executive)
Tre sovrum Executive (Three Bedroom Executive)
...
  • Rumsstorlek: 151 m²/1625 ft...
  • Utsikt: Stad
  • 1 king size-säng
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Executive-rum med 1 sovrum (1 Bedroom Executive)
Executive-rum med 1 sovrum (1 Bedroom Executive)
...
  • Rumsstorlek: 70 m²/753 ft²
  • Utsikt: Stad
  • 1 king size-säng
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Deluxerum med 1 sovrum (1 Bedroom Deluxe)
Deluxerum med 1 sovrum (1 Bedroom Deluxe)
...
  • Rumsstorlek: 64 m²/689 ft²
  • Utsikt: Stad
  • 1 queen size-säng
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Executive 1 Bedroom Apartment
Executive 1 Bedroom Apartment
...
  • Rumsstorlek: 69 m²/743 ft²
  • Rökpolicy - rökfria rum til...
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1 bedroom deluxe executive suite
1 bedroom deluxe executive suite
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  • Rumsstorlek: 74 m²/797 ft²
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Svit (Suite)
Svit (Suite)
...
  • Rumsstorlek: 65 m²/700 ft²
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Deluxe Svit med 1 sovrum (1 Bedroom Deluxe Suite)
Deluxe Svit med 1 sovrum (1 Bedroom Deluxe Suite)
...
  • Rumsstorlek: 65 m²/700 ft²
  • Rökpolicy - rökfria rum til...
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Deluxe Lägenhet med 1 sovrum (1 Bedroom Deluxe Apartment)
Deluxe Lägenhet med 1 sovrum (1 Bedroom Deluxe Apartment)
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  • Dusch & badkar
  • 1 super king size-säng
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Verifierade omdömen från resenärer

Omdömen från Agoda (393)Omdömen från Booking.com (110)
8,3
/
10
Renlighet8,6
Faciliteter8,0
Läge8,8
Komfort och kvalitet8,6
Service8,5
Valuta för pengarna8,0
Från verifierade gäster hos Agoda
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Deluxerum med 1 sovrum
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Premier-rum med 1 sovrum
2 sovrum Deluxe
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Visar 358 verifierade gästkommentarer
12345
7,6
Mycket bra
Siska från Indonesien
Familj med små barn
2 sovrum Deluxe
Bodde i 3 nätter i april 2018
concierge staff poor skill”
Need to upgrade your concierge staff, he does not speak english and does not know anything about city’s common attraction, was not helpfull at all
Recenserad 03 maj 2018
Thank you for taking the time to provide us with your feedback I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that he/she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
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Ascott Guangzhou
10,0
Utmärkt
Walaiporn från Thailand
Affärsresenär
Deluxerum med 1 sovrum
Bodde en natt i mars 2018
Nice hotel and staffs”
Very nice , clean and very convenient. Just across the road hv a big shopping mall. Room , location and staffs very nice and helpful. Only wifi not stable. For other facilities is perfect and reasonable price. Many Thanks^_^
Recenserad 24 mars 2018
Hi Walaiporn, Thank you for your many positive feedback on our well-appointed apartments and strategic location. We are happy you had a comfortable and enjoyable stay. All of us sincerely look forward to welcoming you back soon
Svarade 27 april 2018
Ascott Guangzhou
7,6
Mycket bra
Yang från Kina
Par
Deluxerum med 1 sovrum
Bodde en natt i februari 2018
Great location, poor service”
The location is unbeatable, next to a big shopping mall, pretty much in the center of the city. However, the service is quite disappointing. I asked for a charger for my phone and was told there were none. When the staff brought me a plate I asked for, I asked again if they had a charger for my phone, the staff's answer was " r u expecting me to bring you one?" It was very impolite. And when I asked for one more shower gel, I was told I needed to pay for that. The room was clean and nice. But the service was one of the worst I had ever experienced.
Recenserad 16 februari 2018
Dear Yang, We am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. We would like to assure you that we have personally addressed this issue with the staff concerned and will ensure that he receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, we can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
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Ascott Guangzhou
9,6
Utmärkt
VANDANA från Indien
Affärsresenär
Executive-rum med 1 sovrum
Bodde i 4 nätter i oktober 2017
Great stay”
Everything was great except for the language issue...The front office staff were very sweet but apart from 2 people, no one else was fluent in English...So there were a few funny incidents, but on the whole, we had a lovely stay and would definitely recommend this hotel.
Recenserad 29 november 2017
Dear Vandana, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We will definitely improve on the number of English speaking staff. We look forward to welcoming you and your family soon! regards Ascott Guangzhou
Svarade 22 januari 2018
Ascott Guangzhou
8,4
Fantastiskt
Jie från Australien
Par
Deluxerum med 1 sovrum
Bodde i 2 nätter i oktober 2017
Good location ”
Very roomy and clean , good location will stay again
Recenserad 24 oktober 2017
Hi Jie! All of us are delighted you have enjoyed your stay with us and found our strategic location to be idea for your recent trip. All of us enjoyed hosting you at Ascott Guangzhou and we sincerely look forward to welcoming you back in the near future.
Svarade 27 oktober 2017
Ascott Guangzhou
7,6
Mycket bra
Yong från Malaysia
Affärsresenär
Deluxerum med 1 sovrum
Bodde i 2 nätter i maj 2017
Spacious room”
Clean and spacious. Located at a shopping mall, very convenient. Staffs are very well trained and friendly.
Recenserad 03 oktober 2017
Hi Yong! Thank you for your many positive feedback on our strategic location and service standards. We are happy you had a comfortable and enjoyable stay. The team at Ascott Guangzhou truly had a great pleasure being of service to you and looks forward to welcoming you for another stay in the near future.
Svarade 27 oktober 2017
Ascott Guangzhou
6,8
Trevligt
Arif från Förenade Arabemiraten
Par
Bodde i 4 nätter i september 2017
OK Hotel but not as good as it should be. ”
While booking I asked for airport pickup and they didn't reply by email anything. Before taking the flight i called them and they said cannot arrange airport pickup as it should be informed 48 hours prior to travel. Such a big hotel and they don't have a car for airport transfer. People in reception doesn't help in anyway in advising sight seeing etc. Even none to help move luggage. Not worth the money spent. Restaurant serves only breakfast. It was raining and we don't have any option other than standing in heavy rain and wave a taxi to go for lunch. Swimming pool is not safe for kids. No barrier between kids area and adults. Same depth from end to end. Will never choose Ascott again.
Recenserad 06 september 2017
Dear Arif, We are truly sorry for the inconvenience and disappointment caused to you by our service lapses and would like to assure you that we shall be seeking immediate improvements in all the areas you have kindly highlighted. We are truly appreciative of your valuable feedback as it allows us to take corrective actions to raise the standard bar. Thank you for staying with us and the team sincerely hopes to welcome you back soon, giving us an opportunity to serve you better.
Svarade 27 oktober 2017
Ascott Guangzhou
9,2
Utmärkt
Narinphat från Thailand
Par
Deluxerum med 1 sovrum
Bodde i 2 nätter i april 2017
Great location and services”
The hotel was located near the Taikoo hui mall and many restaurants. They also offer free transportation to the Canton fair during our stay which is super convenient. The room was clean and the staff is very helpful.
Recenserad 10 augusti 2017
HI Narinphat Thank you for your many positive feedback on our well-appointed apartments, strategic location and level of service. We are happy you had a comfortable and enjoyable stay. All of us sincerely look forward to welcoming you back soon for the next Canton Fair Exhibition. The team at Ascott Guangzhou truly had a great pleasure being of service to you. Warmest Regards Ascott Guangzhou
Svarade 14 augusti 2017
Ascott Guangzhou
7,2
Mycket bra
Edward från USA
Affärsresenär
Bodde i 3 nätter i juli 2017
Serviced Apartment type hotel.”
The place was decent, but way over priced for what it is. The breakfast buffet is sad and horrible due to the small selection amd poor quality of the food. For the same price I could have stayed in a nicely managed hotel with all the amenities.
Recenserad 08 juli 2017
Hi Edward, Thank you for your valuable feedback regarding the selection and quality of food for our breakfast buffet. Please be assured we shall be sharing your feedback regarding this matter with our Clubhouse Manager and Chefs so improvements can be sought. We sincerely apologise for the disappointment caused to you by our Breakfast selection. All of us truly hope to welcome you back, giving us an opportunity to serve you better.
Svarade 10 juli 2017
Ascott Guangzhou
9,6
Utmärkt
Tommy från USA
Familj med äldre barn
2 sovrum Deluxe
Bodde i 6 nätter i juni 2017
Utmärkt”
Amenities are good. My family was hssppy with the accommodations.
Recenserad 29 juni 2017
Thank you for taking time to share your recent stay experience at our serviced residence. All of us enjoyed hosting you at Ascott Guangzhou and we sincerely look forward to welcoming you back in the near future.
Svarade 03 juli 2017
Ascott Guangzhou
8,4
Fantastiskt
DONG från Sydkorea
Affärsresenär
Premier-rum med 1 sovrum
Bodde i 2 nätter i april 2017
Best location for city tour”
Very convenient location, but hard to find at first time. Taxi driver doesn't know even with Chinese name and address...
Recenserad 06 juni 2017
Dear Dong, Thank you for your feedback and we were glad to note that you found our location to be ideal and convenient for your recent trip despite the initial driver not knowing his way. We will most definitely continue to increase our Brand awareness to ensure more visibility. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us.
Svarade 20 juni 2017
Ascott Guangzhou
8,8
Fantastiskt
Sentosa från Indonesien
Affärsresenär
Executive-rum med 1 sovrum
Bodde i 3 nätter i maj 2017
Nice apartment ”
Location is good in front of taiko mall and easy to reach with metro station shipaqiao. Room is spacious with living room and kitchen. Breakfast is ok. Very nice for business people who need to stay in central Guangzhou
Recenserad 21 maj 2017
Dear Sentosa, The team is truly heartened to note that you had a comfortable stay with us, especially as we read that you have been satisfied with our fully-furnished apartments and our strategic location has been most ideal for your recent trip. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us. Regards Ascott Guangzhou
Svarade 22 maj 2017
Ascott Guangzhou
7,6
Mycket bra
Siska från Indonesien
Affärsresenär
Deluxerum med 1 sovrum
Bodde i 2 nätter i maj 2017
Mycket bra”
It is a good serviced apt in a quiet street but yet directly accross shopping mall. Good and very helpful staff thankyou
Recenserad 10 maj 2017
Hi Siska We are delighted you have found our strategic location to be ideal for your recent trip. We are also truly appreciative for your kind recognition and mention on our service and hospitality. We are happy you had a comfortable and enjoyable stay and all of us sincerely look forward to welcoming you back soon at Ascott Guangzhou. Warmest Regards Team at Ascott Guangzhou
Svarade 10 maj 2017
Ascott Guangzhou
10,0
Utmärkt
Thi från Vietnam
Grupp
Deluxerum med 1 sovrum
Bodde i 2 nätter i mars 2017
Very good hotel”
The apartment is well-equipped, kitchen have enough tools and appliances. The hotel is near a lot of malls. The staff are very nice! Highly recommend!
Recenserad 23 mars 2017
Hi Thi, Thank you for your wonderful review. We are glad that you enjoyed your recent stay with us at Ascott Guangzhou and that our strategic location and well-equipped room is catered to your needs. Once again, thank you for your support and we hope to welcome you again at Ascott Guangzhou.
Svarade 25 april 2017
Ascott Guangzhou
8,4
Fantastiskt
kristono från Indonesien
Affärsresenär
Executive-rum med 1 sovrum
Bodde en natt i oktober 2016
just nice hotel”
good facility in the great location
Recenserad 26 februari 2017
Hi Kristono, We are glad that you have been very satisfied with your overall stay experience and our strategic location has been most ideal for your recent trip. It has been a great pleasure being of service to you and we sincerely hope to welcome you back for more memorable stays with us at Ascott Guangzhou
Svarade 25 april 2017
Ascott Guangzhou
6,8
Trevligt
Yi från Hongkong
Par
2 sovrum Deluxe
Bodde en natt i januari 2017
Friendly staff, delicious breakfast buffet”
Generally the hotel is quite good, if the facility & deco could be renovated then it would be better. Room is spacious, clean ...quiet... Buffet breakfast is worth as value. Staff is friendly, helpful & polite, I will come to this hotel again.
Recenserad 09 januari 2017
Hi Yi, All of us are delighted to hear that you had enjoyed your stay in our spacious and fully equipped apartment. We are also truly appreciative for your kind recognition and mention on our service and hospitality. Thank you for your honest feedback regarding our dated decor and indeed our rooms will look less tired after a renovation. All of truly enjoyed being of service to you and we really can’t wait to welcome you back in the near future!
Svarade 02 maj 2017
Ascott Guangzhou
8,4
Fantastiskt
Wei från Kina
Familj med äldre barn
2 sovrum Deluxe
Bodde en natt i september 2016
Comfortable Stay”
Good location, big size of room with full facilities.
Recenserad 01 januari 2017
Hi Wei, We are delighted to hear that our strategic location and fully-equipped apartment was ideal for your recent family trip in Ascott Guangzhou. All of truly enjoyed being of service to you and your family and hope to welcome you back in the near future!
Svarade 02 maj 2017
Ascott Guangzhou
8,0
Fantastiskt
Yan från Brunei
Affärsresenär
Premier-rum med 1 sovrum
Bodde i 3 nätter i december 2016
nice interior decor”
near to taiku..walking distance to mrt
Recenserad 24 december 2016
6,8
Trevligt
Lai från Hongkong
Grupp
2 sovrum Deluxe
Bodde i 2 nätter i december 2016
Satisfactory”
Good service and nice premise
Recenserad 05 december 2016
9,2
Utmärkt
watcharaporn från Thailand
Affärsresenär
2 sovrum Deluxe
Bodde i 3 nätter i oktober 2016
Good location”
Good
Recenserad 29 oktober 2016
12345
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