Centara Grand Phratamnak Pattaya
Centara Grand Phratamnak Pattaya
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Centara Grand Phratamnak Pattaya

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Baserat på 1761 omdömenSe vad andra gäster sa
7,8
Valuta för pengarna7,6
Lägesbetyg7,0
Närmaste flygplatsUtapao International Airport (UTP)
Avstånd till flygplats29,3 km
Har restaurangJa
  • flygplatstransfer

  • 130 m från stranden

  • valutaväxling

  • gratis Wi-Fi i samtliga rum

Rumsalternativ
8,7
Fantastiskt
Rummets komfort & kvalitet
Detta boende är väldigt populärt!Bokat 19 gånger senaste dygnet
Familjesvit (Family Suite)
Familjesvit (Family Suite)
...
  • Utsikt: Stad
  • 88 m²/947 ft²
  • 1 king size-säng och 1 våni...
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Deluxe Ocean Vista
Deluxe Ocean Vista
...
  • Utsikt: Hav
  • 36 m²/388 ft²
  • 1 king size-säng eller 2 du...
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Family Suite Ocean Vista
Family Suite Ocean Vista
...
  • Utsikt: Hav
  • 88 m²/947 ft²
  • 1 king size-säng och 1 våni...
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Deluxe
Deluxe
...
  • Utsikt: Stad
  • 36 m²/388 ft²
  • 1 king size-säng eller 2 du...
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Familjerum Standard (Family Room Standard)
Familjerum Standard (Family Room Standard)
...
  • 88 m²/947 ft²
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studio deluxe
studio deluxe
...
  • 36 m²/388 ft²
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Juniorsvit (Junior Suite)
Juniorsvit (Junior Suite)
...
  • Dusch & badkar
  • balkong/terrass
  • 1 king size-säng eller 2 en...
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Svit Deluxe (Deluxe Suite)
Svit Deluxe (Deluxe Suite)
...
  • Dusch & badkar
  • balkong/terrass
  • 1 king size-säng eller 2 en...
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Premium Deluxe
Premium Deluxe
...
  • Dusch & badkar
  • balkong/terrass
  • 2 dubbelsängar eller 1 king...
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Svit (Suite)
Svit (Suite)
...
  • Rökpolicy - rökfria rum til...
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Verifierade omdömen från resenärer

Omdömen från Agoda (1761)Omdömen från Booking.com (435)
Renlighet8,0
Faciliteter7,6
Läge7,0
Komfort och kvalitet8,7
Service8,4
Valuta för pengarna7,6
Från verifierade gäster hos Agoda
Filtrera gästkommentarer baserat på:
Språk
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English
한국어
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mer
Rumstyp
Deluxe
Deluxe Ocean Vista
Familjesvit
Family Suite Ocean Vista
mer
Visar 1145 verifierade gästkommentarer
12345
10,0
Utmärkt
Bartlomiej från Sverige
Par
Deluxe
Bodde i 2 nätter i november 2017
Utmärkt”
Whery Nice
Recenserad 03 december 2017
Dear Bartlomiej, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel. Best regards, Tatiana Lebedeva Front Office Manager
Svarade 11 december 2017
Centara Grand Phratamnak Pattaya
6,4
Trevligt
Johan från Sverige
Familj med små barn
Deluxe Ocean Vista
Bodde i 4 nätter i januari 2017
Trevlig personal”
Dåligt läge med långt till allt men vill man ta det lugnt vid poolen så är det ok. Inte så bra frukost för västerlänningar men buffén på kvällen var ok. Finns flera små billiga matställen runt hörnet vid 7-11. Skön säng inte så hård madrass. Första rummet luktade mögel så vi bytte utan problem. Trevlig hjälpsam personal.
Recenserad 22 januari 2017
Dear Guest, Thanks for staying with us. We are sorry to learn and we thank you for bringing this to our attention. We truly appreciate you valuable input in helping the hotel to improve. We hope to have the opportunity of welcoming you back again. With kind regards, Tatiana Lebedeva Front Office Manager
Svarade 10 maj 2017
Centara Grand Phratamnak Pattaya
8,4
Fantastiskt
Lars-Goran från Sverige
Par
Deluxe Ocean Vista
Bodde i 6 nätter i november 2016
Lugnt och tyst läge nära stranden med gratis solstolar”
Shuttlebil till Pattaya 3 ggr dagligen. Fantastisk frukost finns ost och tom rostade pumpakärnor. Ölen för dyr ca 200THB för liten changöl. Supersköna sängar. Finns bra vedeldad ugnsbakad pizza tunn och fin ca 300 m upp på soi 5, på höger sida, mittemot en bar där man har öl för 45 THB.
Recenserad 02 december 2016
Dear Valued Guest, Thank you from all of us here at the hotel for taking the time to rate us and give valuable feedback. We hope you can visit us again in the future. Looking forward to welcome you back soon. Best Regards, Quality Management Team.
Svarade 01 maj 2018
Centara Grand Phratamnak Pattaya
6,0
Pawin från Thailand
Grupp
Deluxe
Bodde i 2 nätter i augusti 2018
Room door not closed”
Decent hotel. Good amenities. Plenty of parking. Quiet/serene location. One set back is that on the 2nd evening when we came back to the room, found the door not completely closed all the way. The door's mechanic seems to need maintenance. House keeping should have done a better job and paid more attention. Good that nothing was missing. I informed the front desk right away but received very little attention and sympathy. Kinda disappointed about service of this "so-called" 4 stars hotel but didn't want to make it a big deal (since nothing was lost). This incident maybe happens less than 1%. Overall still recommended this hotel.
Recenserad 10 september 2018
Dear Pawin, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Housekeeping and front office are well notified on this feedback. They are improving the issues mentioned above together with full support of management team. This is to ensure that we are always able to deliver services to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
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Centara Grand Phratamnak Pattaya
9,6
Utmärkt
Suparnad från Thailand
Par
Deluxe Ocean Vista
Bodde en natt i september 2018
พนักงานมีความใส่ใจบริการ ที่พักสะอาด อาหารอร่อย”
This is a nice hotel and good service. Room is clean. The power went off around 2 a.m. because key card system has problem. I called to staff, they were immediately action. Ruffino restaurant located on the rooftop to served Italian food. I recommended wagyu beef salad. Small swimming pool but is great view. Delicious Breakfast and many kind of food as well.
Recenserad 08 september 2018
Dear Suparnad, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 12 september 2018
Centara Grand Phratamnak Pattaya
2,0
Romdej från Thailand
Familj med små barn
Deluxe Ocean Vista
Bodde en natt i juli 2018
"Ocean Vista" room with almost no ocean view”
I went to stay at this hotel with my family last month. Before I booked the room via Agoda, I had called the hotel front to check whether "Ocean Vista" room type have the view of the sea. And the answer was 45 degree ocean view guaranteed. When I checked in at the hotel, the front staff confirmed "45 degree ocean view guaranteed" with me again. But when I entered the room, I was disappointed that I could only see a narrow view of the ocean if I stood at the balcony's end and pushed my head out (less than 20 degree view). Apart from that, the hotel is not qualified as 5 stars at all. I think 3 is enough. The pool is small. The hotel has no beach front.
Recenserad 08 september 2018
Dear Romdej, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 12 september 2018
Centara Grand Phratamnak Pattaya
9,2
Utmärkt
Jonathan från Storbritannien
Par
Deluxe
Bodde i 2 nätter i september 2018
Great cheap 5 star”
Baby shark a do do do do in the restaurant
Recenserad 08 september 2018
Dear Jonathan, Greetings from Centara Grand Phratamnak Pattaya. Thank you for taking your time to share your experience with us during your stay. We are happy to hear that our team made such impression. This wonderful story will be shared and will motivate us to keep our standard of service well maintained. We are delighted that we had the opportunity to be at your service and we are excited to welcome you back again. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 12 september 2018
Centara Grand Phratamnak Pattaya
9,6
Utmärkt
Pichaya från Thailand
Grupp
Deluxe Ocean Vista
Bodde i 2 nätter i maj 2018
Hotel staffs are very professional.”
Good location for guests who travel with their own transportation. Beautiful hotel interior. Bed was very comfortable. Staffs paid attention to guests individual needs. Overall was exceed expectations.
Recenserad 30 augusti 2018
Dear Pichaya, Greetings from Centara Grand Phratamnak Pattaya. It has come to our attention that you have recently reviews our hotel with excellent rating and talk so highly about the level of service presented by our staff, thank you very much. Our team is to deliver personal services to every guest for making sure every guest’s stay is being well taken care of so they can enjoy the best time possible. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back in the near future. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 31 augusti 2018
Centara Grand Phratamnak Pattaya
4,0
Herve från Storbritannien
Par
Premium Deluxe
Bodde en natt i augusti 2018
Very disappointing stay in a "Centara" branded hotel”
Agoda booking system seems to have completely fail during the booking process. Ending up with the wrong type of room booked, instead of Seaview ended up with backyard view! to make it worse although I booked double bed ended up in single beds with my wife! The Location is terrible, keep away. The food is average The Room had dirty bed sheet, of which I took a photo! The shower - we could not adjust the hot or cold water. The Nob of the shower came out, so we could not control either the rain shower or the handheld shower. Generally the room was tired and so was the bath room. signs of "wear & tear" was apparent everywhere. I can't say I would advise anyone to book this hotel. There are many more options in Pattaya!
Recenserad 28 augusti 2018
Dear Herve, Greetings from Centara Grand Phratamnak Pattaya. We regret to hear that our services could not meet your expectation. On behalf of Centara Grand Phratamnak Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. We are very serious about the feedback of every customer. Thank you again. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 31 augusti 2018
Centara Grand Phratamnak Pattaya
8,0
Fantastiskt
Jing från Hongkong
Familj med små barn
Deluxe
Bodde i 2 nätter i augusti 2018
Lovely and quiet location”
everything is good but you need to have a car.
Recenserad 28 augusti 2018
Dear Jing, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 31 augusti 2018
Centara Grand Phratamnak Pattaya
7,6
Mycket bra
HADIL från Thailand
Familj med äldre barn
Deluxe
Bodde en natt i augusti 2018
Good n friendly staffs”
Pro~ quite place Cons~ the photo of swimming pool links to the sea gives a wrong impression that the hotel has a private beach. In fact one must cross the street to reach thw beach!
Recenserad 23 augusti 2018
Dear HADIL, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 28 augusti 2018
Centara Grand Phratamnak Pattaya
4,0
Pawin från Thailand
Ensamresenär
Deluxe
Bodde en natt i augusti 2018
The hotel is good but SHOULD NOT booking with AGODA”
I think Agoda should really impove. There are 3 main reasons, firstly, the room is not the same as the one we are booking in the website. Secondly, after we contact Agoda office, Agoda took a while to decide and contact us back that they will let us upgrade the room by supporting as money but we also need to pay. Thirdly, the most dissapointed for us is, in the information, there will be a breakfast for us, unfortunately they are none, and the office promise us to deal with this problem since 17.16 pm of the day that we check-in but we did not get any response back. We were very surprised by booking hotel with Agoda and very dissappinted in staying at this hotel at this time.
Recenserad 21 augusti 2018
Dear Pawin, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. We are sad to hear that the third party has effected your score on hotel satisfaction. We have brought this to the immediate attention of the Agoda. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 28 augusti 2018
Centara Grand Phratamnak Pattaya
6,4
Trevligt
Natorn från Thailand
Grupp
Svit Deluxe
Bodde en natt i augusti 2018
It's just OK”
- Nice ans helpful staff - no umbrella service when we had to go to second building when it was raining. - Bell service was delayed. It may lack of communication between reception and bell service. We do call for checking. - No a soap dish in the shower room. - Breakfast queue were messy
Recenserad 21 augusti 2018
Dear Natorn, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 28 augusti 2018
Centara Grand Phratamnak Pattaya
4,0
Chayatat från Thailand
Grupp
Deluxe
Bodde en natt i augusti 2018
Not worth for money”
Smelly room. Unprofessional service at breakfast buffet. Not impressive at all. Hope they'll improve!
Recenserad 20 augusti 2018
Dear Chayatat, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 28 augusti 2018
Centara Grand Phratamnak Pattaya
4,8
charoen från Thailand
Familj med små barn
Svit Deluxe
Bodde en natt i augusti 2018
The Actual Room is different from the photos”
We arrived by 9 pm. Even at that time, room wss not properly prepared. Extra bed was actually its sofa in the living area. However, this broken sofa cannot transform into the bed. The refrigerator was still empty. We even found big mold colony in the bathroom. Fortunately, the hotel decided to upgrade us to a junior suite by 10:15 pm. We were so tired and just want to sleep. However, even in the better room we still found that the room was dirty and the height of the room is too short, making the atmoSphere very uncomfortable. We definitely will not stay here again.
Recenserad 17 augusti 2018
Dear Charoen, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak Pattaya Management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 17 augusti 2018
Centara Grand Phratamnak Pattaya
4,8
Sandra från Singapore
Ensamresenär
Deluxe Ocean Vista
Bodde i 2 nätter i augusti 2018
Cleanliness of the room need to be improved”
Staffs are friendly but cleanliness of the room nees further improvement
Recenserad 13 augusti 2018
Dear Sandra, Greetings from Centara Grand Phratamnak Pattaya. Thank you for your feedback. We received your review with great concerns. On behalf of Centara Grand Phratamnak management, I apologize for disappointing you with services and facilities. We have brought this to the immediate attention of the respective department head. They have made detailed notes of your many useful feedback and they will continue with training and developing to ensure that staff is always able to deliver to the satisfaction of our guests. Housekeeping team are well notified on this feedback. They are improving the issues mentioned above together with full support of management team. This is to ensure that we are always able to deliver services to the satisfaction of our guests. Please rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Show more
Centara Grand Phratamnak Pattaya
10,0
Utmärkt
Dolvipha från Thailand
Grupp
Deluxe
Bodde en natt i februari 2018
Great Place”
Great Place!! Love this place!!
Recenserad 09 augusti 2018
Dear Dolvipha, Greetings from Centara Grand Phratamnak Pattaya. Thank you for taking your time to share your experience with us during your stay. We are happy to hear that our team made such impression. This wonderful story will be shared and will motivate us to keep our standard of service well maintained. It is nice to read that your stay was completely relaxing, in a well maintained villas with staff member who were always friendly and went beyond to ensure your stay a memorable one. Thank you again for 5-star rating. We are delighted that we had the opportunity to be at your service and we are excited to welcome you back again. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 17 augusti 2018
Centara Grand Phratamnak Pattaya
7,2
Mycket bra
Sem från Kambodja
Familj med äldre barn
Deluxe Ocean Vista
Bodde en natt i september 2017
Mycket bra”
my recommendation is should be discount prices on holiday or public holiday Regards,
Recenserad 08 augusti 2018
Dear Sem, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 17 augusti 2018
Centara Grand Phratamnak Pattaya
9,6
Utmärkt
Thanute från Thailand
Familj med små barn
Family Suite Ocean Vista
Bodde i 2 nätter i augusti 2018
Super great place ”
The room is huge but parking space is very limited
Recenserad 06 augusti 2018
Dear Thanute, Greetings from Centara Grand Phratamnak Pattaya. First of all, thank you for having chosen Centara Grand Phratamnak Pattaya and for sharing your comments with us. We are delighted that we had the opportunity to be at your service and we would love to welcome you back again on your future trip to Pattaya. Rest assured that guest satisfaction is a matter that we take very seriously and is something we follow very strict procedures about in the hotel. Best Regards, Centara Grand Phratamnak Pattaya Management
Svarade 07 augusti 2018
Centara Grand Phratamnak Pattaya
8,0
Fantastiskt
supakit från Thailand
Familj med små barn
Deluxe
Bodde en natt i juli 2018
-”
-
Recenserad 06 augusti 2018
เรียน คุณsupakit ขอขอบคุณที่ไว้วางใจCentara Grand Phratamnak Pattayaและสำหรับคำติชมในระหว่างการเข้าพัก ทีมบริหารCentara Grand Phratamnak Pattaya
Svarade 07 augusti 2018
Centara Grand Phratamnak Pattaya
12345
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