Elegant Suites Westlake
Elegant Suites Westlake
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7,9
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Elegant Suites Westlake

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Fantastiskt
Baserat på 456 omdömenSe vad andra gäster sa
8,7
93 % skulle rekommendera boendet till en vän
Valuta för pengarna8,9
Avstånd till centrum6.9 km
Lägesbetyg7,9
Närmaste flygplatsGia Lam Flygplats (VGL)
Avstånd till flygplats6,9 km
Har restaurangJa
  • flygplatstransfer

  • gratis Wi-Fi i samtliga rum

  • valutaväxling

  • badtunna

Rumsalternativ
9,2
Utmärkt
Rummets komfort & kvalitet
Lägenhet med 3 sovrum (3 Bedroom Apartment)
Lägenhet med 3 sovrum (3 Bedroom Apartment)
...
  • Utsikt: Stad
  • 135 m²/1453 ft²
  • 1 king size-säng
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Lägenhet med 2 sovrum (2 Bedroom Apartment)
Lägenhet med 2 sovrum (2 Bedroom Apartment)
...
  • Utsikt: Stad
  • 123 m²/1324 ft²
  • 1 dubbelsäng och 1 king siz...
Ange datum för att se priser
Lägenhet - 3 sovrum (6 vuxna) (3 Bedroom Apartment (6 Adults))
Lägenhet - 3 sovrum (6 vuxna) (3 Bedroom Apartment (6 Adults))
...
  • Utsikt: Stad
  • 135 m²/1453 ft²
  • 1 king size-säng
Ange datum för att se priser
Lägenhet med 1 sovrum (1 Bedroom Apartment)
Lägenhet med 1 sovrum (1 Bedroom Apartment)
...
  • Utsikt: Stad
  • 86 m²/926 ft²
  • 1 king size-säng
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Studio
Studio
...
  • Utsikt: Stad
  • 50 m²/538 ft²
  • 1 king size-säng
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3 bedroom apartment/CP
3 bedroom apartment/CP
...
  • balkong/terrass
  • kokvrå
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studio/CP
studio/CP
...
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Apartment - 3 Bedrooms
Apartment - 3 Bedrooms
...
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  • kokvrå
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Gong Yu , 4 Jian Wo Shi , Hu Jing
Gong Yu , 4 Jian Wo Shi , Hu Jing
...
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  • kokvrå
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Studio, 1 Double Bed, Garden View
Studio, 1 Double Bed, Garden View
...
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  • kokvrå
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Verifierade omdömen från resenärer

Omdömen från Agoda (456)Omdömen från Booking.com (526)
Renlighet9,1
Faciliteter8,7
Läge7,9
Komfort och kvalitet9,2
Service9,0
Valuta för pengarna8,9
Från verifierade gäster hos Agoda
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Lägenhet med 1 sovrum
Lägenhet med 2 sovrum
Studio
Lägenhet - 3 sovrum (6 vuxna)
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Visar 296 verifierade gästkommentarer
12345
9,2
Utmärkt
JI från Sydkorea
Familj med äldre barn
Lägenhet med 2 sovrum
Bodde i 2 nätter i november 2017
Goog”
It was wonderful time with my big family. One thing, a little far from main street.
Recenserad 15 september 2018
8,0
Fantastiskt
Mohammed från Saudiarabien
Affärsresenär
Studio
Bodde i 5 nätter i augusti 2018
hotel is clean”
+Gym was great, swimming pool as well but only few gusts using it. +comfortable bed and washing machine in the room. -breakfast was bad just few choices and repeated menu. -location is very quiet compere to other places you need to walk 5 min to few restaurants and small shopping mall Overall is was good.
Recenserad 01 september 2018
8,8
Fantastiskt
Jerickson från Singapore
Familj med små barn
Lägenhet med 1 sovrum
Bodde en natt i juni 2018
Nice and spacious”
My Kids enjoyed it because the space is huge compared to similarly priced rooms. Nice and grand lobby. Well maintained and cleaned rooms. Thank u for the free upgrade.
Recenserad 02 juli 2018
8,4
Fantastiskt
Van från Vietnam
Familj med små barn
Lägenhet - 3 sovrum (6 vuxna)
Bodde en natt i juni 2018
Great hotel ”
Great hotel in west lake area
Recenserad 27 juni 2018
7,2
Mycket bra
Thean från Malaysia
Familj med äldre barn
Lägenhet - 3 sovrum (6 vuxna)
Bodde i 3 nätter i maj 2018
family room is spacious. breakfast was OK. BUT..! ”
lift and corridor to the room were stuffy as there were no air condition. walking past them makes us felt suffocated. David from the reception and and the other ladies were helpful and friendly. every morning there would be dead bugs on the sink. I could just wash them away but some people might be grossed by it. location is not in old quarter, but just 10 minutes drive away, and grab is easy to get. overall comfy stay but they certainly need to improve the cons mentioned as they were basic stuffs, I'm my opinion.
Recenserad 23 maj 2018
9,2
Utmärkt
Vina från Singapore
Affärsresenär
Lägenhet med 1 sovrum
Bodde i 2 nätter i april 2018
Good facitlites highly recommend”
Good facilities highly recommend....will need grab to outside location. Good food and ambience and family entertainment
Recenserad 02 maj 2018
10,0
Utmärkt
Carl från Singapore
Familj med små barn
Lägenhet med 2 sovrum
Bodde en natt i december 2017
Short stay in 2 bedroom suite with kids”
Staff were very welcoming and very helpful in arranging a driver, touring car and transfers for us at short notice. room was clean and comfy and beds were really comfy too. Nice views of lake from upper floor. Enjoyed our time here - felt like a home
Recenserad 28 april 2018
7,2
Mycket bra
Soojin från Sydkorea
Ensamresenär
Lägenhet med 1 sovrum
Bodde i 3 nätter i april 2018
Good to stay”
Feel little bit far from the main town but easy to access by Grab. Cozy, big room and nice staffs.
Recenserad 20 april 2018
8,4
Fantastiskt
Hyung från Australien
Par
Lägenhet med 3 sovrum
Bodde i 2 nätter i april 2018
Nice and clean, and good location. ”
Will definitely come again.
Recenserad 18 april 2018
8,0
Fantastiskt
Sheila från Filippinerna
Familj med små barn
Studio
Bodde i 6 nätter i april 2018
David and Cherry of reception VERY HELPFUL AND ACCOMODATING”
Breakfast buffet male waiter with glasses sorry wasn't able to get name (there was only one from 26 Mar to 14 Apr) VERY PATIENT and ACCOMMODATING. The only other male waiter loved to make kids smile and laugh. The male Receptionist always on PM shift also WARM and ACCOMMODATING Mr Liu (pronounced Lu) car service driver speaks very good English and VERY AMICABLE I would go back if only to see them and say thank you again
Recenserad 16 april 2018
Dear Sheila, We thank you for taking the time to share your wonderful comments of our hotel services and facilities. It is a great honor to read your kind words about our service. Please be assured that your commendation will certainly be shared with the team as they will be delighted know that their efforts at delivering memorable guest experiences have been duly recognized. We appreciate your kind recommendation and we look forward to your return visit soon. With warm regards, Jenny Nguyen - Duty Manager
Svarade 24 april 2018
Elegant Suites Westlake
9,6
Utmärkt
Yu-Te från Australien
Par
Studio
Bodde en natt i april 2018
Utmärkt”
Large spacious with great amenities. Friendly staff.
Recenserad 11 april 2018
Dear Yu-Te, Thank you for your rating. We are glad to read you enjoyed your stay with us and the associates made some memorable moments. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying with us again. Should you have any further comments or suggestions I will be at your service. Sincerely, Jenny Nguyen - Duty Manager
Svarade 24 april 2018
Elegant Suites Westlake
9,2
Utmärkt
Meng från Singapore
Grupp
Lägenhet med 2 sovrum
Bodde i 2 nätter i mars 2018
Overall great stay at the apartment.”
From the moment we reached the apartment, we felt welcomed. They were expecting us even before I could tell them my name. The staff were nice and helpful whenever we have queries and even suggested places and helped with getting us transport to the old quarters. On the day we had to leave, due to the early hours, we weren’t able to take our breakfast before we had to leave. The staff helped packed breakfast for us on the go. The only thing that could be improved in was this one waitress in the cafe where we had our breakfast. She was kind of rude towards us and was very impatient. Overall, everything else was just great. From the rooms to the facilities at the apartment.
Recenserad 05 april 2018
Dear Meng Shun Ong, Thank you for choosing Elegant Suites Westlake and for taking the time to review us. We are pleased to read you had an overall pleasant stay and enjoyed our facilities. We strive to provide a pleasurable stay for our guests and your given feedback is very important for us, as it helps to improve our service standard. Please accept our sincere apologies for our waitress's attitude during your recent stay with us. We hope that you will allow us to welcome you back to our hotel as our valued guest in the future. Sincerely, Jenny Nguyen - Duty Manager
Svarade 24 april 2018
Elegant Suites Westlake
9,2
Utmärkt
Silja från Australien
Ensamresenär
Lägenhet med 2 sovrum
Bodde en natt i mars 2018
Great choice”
Accommodation and staff were brilliant. A little far from the heart of things but easy to get transport into town.
Recenserad 01 april 2018
Dear Sijia Corlett, We greatly appreciate you taking the time to provide valuable feedback about your experience at Elegant Suites Westlake. It was a pleasure having you staying with us. We are glad to know you had a memorable stay with us and that all the hotel facilities, the decoration especially the services met your expectations. I have shared your compliments with the entire team and your satisfaction really serves as great motivation to all of us. We very much look forward to welcoming you back again anytime your travels bring you to Hanoi. Sincerely, Jenny Nguyen - Duty Manager
Svarade 24 april 2018
Elegant Suites Westlake
8,8
Fantastiskt
Chu från Vietnam
Par
Studio
Bodde en natt i mars 2018
located in very good place, excellent evironment close to west lake-the biggest lake in hanoi”
facilities are a bit not as expected however still in far-good condition! all staff are very nice but when I came at midnight, the security gate should guide guest into the parking area. overall, had an outstanding night at this place, highly-recommended! Well-done and keep it up! Looking forward to spend more time here.
Recenserad 12 mars 2018
9,2
Utmärkt
christine från Storbritannien
Ensamresenär
Studio
Bodde i 2 nätter i februari 2018
Utmärkt”
I love this place. It’s a bit pricey but the facilities are superb and a great location out of the craziness of the old city. This was my 4th visit and it won’t be my last. Best breakfast I’ve had in Hanoi.
Recenserad 04 mars 2018
Dear Christine, Warm greetings and thank you for having chosen Elegant Suites Westlake as the hotel of choice for your recent stays. It is a great honor to read your kind feedback. We are indeed proud of our service standards and delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We appreciate your endorsement and hope to see you back again soon. Kind regards, Jenny Nguyen - Duty Manager
Svarade 24 april 2018
Elegant Suites Westlake
4,0
hyunjoo från Laos
Ensamresenär
Lägenhet med 1 sovrum
Bodde i 2 nätter i juli 2017
dirty, terrible bed mattress, noisy air conditioner and below the standard breakfast”
I will never stay there for sure!
Recenserad 01 mars 2018
8,8
Fantastiskt
Aleksei från Vietnam
Ensamresenär
Studio
Bodde i 2 nätter i januari 2018
Quite nice place”
Away from the noisy Old Quarter this apartment is an ideal option for a business trip.
Recenserad 19 januari 2018
Thank you for your rating. We are glad to read you enjoyed your stay with us. Hope when selecting a hotel for your next visit to Hanoi, you will consider staying at Elegant Suites Wetslake again. Should you have any further comments or suggestions, we will be at your service. Sincerely, Jenny Nguyen - Duty Manager
Svarade 10 februari 2018
Elegant Suites Westlake
8,8
Fantastiskt
Do från Vietnam
Par
Studio
Bodde en natt i januari 2018
Just few options for breakfast ”
Everything Is ok, good Place, good view
Recenserad 17 januari 2018
Dear Ms.Do, It was a pleasure having you staying with us. I am happy to know that you have had a memorable stay and enjoyed our apartment. Thank you for your nice words. We wish you and your family a fantastic new year 2018. Yours sincerely, Jenny Nguyen
Svarade 19 januari 2018
Elegant Suites Westlake
8,8
Fantastiskt
Orgil från Mongoliet
Familj med små barn
Lägenhet med 2 sovrum
Bodde i 3 nätter i januari 2018
Good value for money”
Very clean, newer, staff was very helpful - speaking good english, had a kitchen appliances so we could ourself without any problem.
Recenserad 14 januari 2018
9,2
Utmärkt
Hoori från Singapore
Familj med små barn
Lägenhet med 1 sovrum
Bodde i 6 nätter i december 2017
Perfect place for our family ”
We loved our stay here and we were there for 6 days. It was a nice, quiet and peaceful. Rooms were clean and beautiful with plenty of space. Bedding was good too. Everything in the room was in good working order. Breakfast option was just nice with enough selection. Staff were amazing!! They were all service oriented and friendly especially the reception folks who were always helpful in recommending places to visit. This place has a supermarket about 8 mins walk from it for emergencies. Cabs are easy to get at the hotel in order to go from one place to another. Be sure to take a address card along as once you leave the hotel, people don’t speak much English and the only way to get around is to flash the address card. We did not use the pool as it was way too cold to swim in it. But there is a nice simple playground for kids to enjoy and also a billiard table. There is also a sauna and gym. Overall I would stay here again if I ever go back to Hanoi.
Recenserad 10 januari 2018
Dear Mr. Hoori Arjandas Chandiramani, It was a pleasure having you staying with us. I am happy to know that you have had a memorable stay and enjoyed our apartment with the delicious breakfast. Thank you for your nice words. Yours sincerely, Jenny Nguyen
Svarade 19 januari 2018
Elegant Suites Westlake
12345
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