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Utmärkt 9,0
baserat på 269 omdömen

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baserat på 269 omdömen
  • Renlighet 9,2
  • Faciliteter 8,5
  • Läge 9,2
  • Bekvämligheter på rummet 9,0
  • Service 9,4
  • Valuta för pengarna 9,2
  • Mat/Middag 8,3
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Gretchen från Kanada
Familj med små barn
Familjesvit
Bodde en natt i april 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.
Recenserad 22 april 2016
Allen från Australien
Familj med små barn
Familjesvit
Bodde i 2 nätter i april 2016
Great resort
Friendly staff good facilities and enjoyable to relax
Recenserad 15 april 2016
Valery från Vitryssland
Grupp
Superior-rum med King size-säng
Bodde en natt i februari 2016
good place
Polite staff, clean room, nice breakfast
Recenserad 20 februari 2016
Yeaw från Singapore
Ensamresenär
Superior-rum med King size-säng
Bodde i 3 nätter i januari 2016
Friendly and warm staff
When I arrived at the hotel, the front staff were very friendly and introduce me to the hotel with welcome drink and fruits. They even recommended me to their 1-day halong bay trip. Everything in the hotel room was good, I just find that the kettle was a bit small. However, the halong bay trip was not very well, but the manager was very nice and asked me about the trip the following day. I feel that they care for their guests and it is recommending. Wifi is working well and breakfast was standard, but was good.
Recenserad 26 januari 2016
Walter från Argentina
Par
Deluxe king eller enkelsäng
Bodde en natt i december 2015
Very good hotel with excellent location.
Location, staff, cleanness
Recenserad 03 januari 2016
Kim från Malaysia
Familj med äldre barn
Familjesvit
Bodde i 2 nätter i december 2015
General
good location, Good Breakfast choice
Very poor water pressure for shower especially at 6th floor.
Recenserad 31 december 2015
CHEE från Malaysia
Familj med små barn
Deluxe king eller enkelsäng
Bodde en natt i december 2015
Excellent Service and Food
Staff and manager are very friendly, Breakfast is excellent and Rooms are clean
This is a highly recommended hotel if you happen to stay in old quarter. We in a group of 17 persons (families with young children) really love the breakfast provided by the hotel. The breakfast is really 5 star. The manager Julia and Bruce are very friendly and helpful. We all really enjoy staying here.
Recenserad 28 december 2015
Wei från Singapore
Par
Superior-rum med King size-säng
Bodde en natt i juni 2015
Nice location and good staff
location, staff service and cleaniness of room
Recenserad 30 november 2015
SENG från Singapore
Ensamresenär
Deluxe king eller enkelsäng
Bodde en natt i november 2015
Pleasant Stay
Helpful, Clean, Good location
Though the room is a bit smaller than expected, but clean. Bruce was very helpful. Tour, exchange money all can do it here, no need to hunt around. Sometimes booking tour from hotel can get a special guest rate and guarantee what you will get in your tour package. I am satisfied with everything.
Recenserad 11 november 2015
Benjamas från Thailand
Par
Superior-rum med King size-säng
Bodde i 4 nätter i oktober 2015
Nice small hotel in the middle of old town Hanoi
Clean room, helpful staff and location
We had a nice stay. This is a return visit. While the hotel is still nice, it had sadly begun to age a bit. Hopefully the hotel will prioritize maintainance going forward.
Recenserad 03 november 2015
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