Grand Emperor Hotel
Grand Emperor Hotel
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Rum Deluxe - Badrum Grand Emperor Hotel
Rum Deluxe - Badrum
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PÅ KARTAN Grand Emperor Hotel
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Fantastiskt
Läge
8,9
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Grand Emperor Hotel

Fantastiskt läge
- 240 meter från centrum
- Se vad som finns i närheten
Fantastiskt
Baserat på 1224 omdömenSe vad andra gäster sa
8,3
/
10
Fantastiskt service
8,4
96 % skulle rekommendera boendet till en vän
Valuta för pengarna8,0
Avstånd till centrum1. Km
Lägesbetyg8,9
Närmaste flygplatsMacau Internationella Flygplats (MFM) - Macao
Avstånd till flygplats5,1 km
  • flygplatstransfer

  • gratis Wi-Fi i samtliga rum

  • valutaväxling

  • bastu

Rumsalternativ
8,4
Fantastiskt
Rummets komfort & kvalitet
Detta boende är väldigt populärt!Senast bokat för 10 timmar sedan
Rum Executive (Executive Room)
Rum Executive (Executive Room)
...
  • Rumsstorlek: 33 m²/355 ft²
  • Utsikt: Stad
  • 2 enkelsängar eller 1 king ...
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Familjerum (Family Room)
Familjerum (Family Room)
...
  • Rumsstorlek: 48 m²/517 ft²
  • Utsikt: Stad
  • 1 enkelsäng och 1 king size...
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Rum Superior (Superior Room)
Rum Superior (Superior Room)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Stad
  • 2 enkelsängar eller 1 dubbe...
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Studio Executive (Executive Studio)
Studio Executive (Executive Studio)
...
  • Rumsstorlek: 45 m²/484 ft²
  • Utsikt: Stad
  • 1 king size-säng
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Svit Queen (Queen Suite)
Svit Queen (Queen Suite)
...
  • Rumsstorlek: 222 m²/2390 ft...
  • Utsikt: Stad
  • 1 dubbelsäng
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Rum Deluxe (Deluxe Room)
Rum Deluxe (Deluxe Room)
...
  • Rumsstorlek: 20 m²/215 ft²
  • Utsikt: Stad
  • 1 dubbelsäng eller 2 enkels...
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Rum Executive (Executive Room)
Rum Executive (Executive Room)
...
  • Rumsstorlek: 33 m²/355 ft²
  • Dusch & badkar
  • 1 dubbelsäng eller 2 enkels...
Ange datum för att se priser
Studio Executive (Executive Studio)
Studio Executive (Executive Studio)
...
  • Rumsstorlek: 50 m²/538 ft²
  • Dusch & badkar
  • 1 super king size-säng
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Svit Queen (Queen Suite)
Svit Queen (Queen Suite)
...
  • Rumsstorlek: 222 m²/2390 ft...
  • Dusch & badkar
  • 2 king size-sängar
Ange datum för att se priser
Familjerum (3 vuxna) (Family Room (3 Adults))
Familjerum (3 vuxna) (Family Room (3 Adults))
...
  • Rumsstorlek: 32 m²/344 ft²
  • Dusch & badkar
  • 1 enkelsäng och 1 super kin...
Ange datum för att se priser
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Verifierade omdömen från resenärer

Omdömen från Agoda (1224)Omdömen från Booking.com (515)
8,3
/
10
Renlighet8,4
Faciliteter7,9
Läge8,9
Komfort och kvalitet8,4
Service8,4
Valuta för pengarna8,0
Från verifierade gäster hos Agoda
Filtrera gästkommentarer baserat på:
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mer
Rumstyp
Rum Superior
Rum Executive
Studio Executive
Familjerum
Visar 999 verifierade gästkommentarer
12345
7,6
Mycket bra
Pui från Malaysia
Familj med små barn
Rum Superior
Bodde i 2 nätter i september 2018
Good location, next to Mall”
Location was good. Room is big & clean. Requested a non smoking room with bath tub and the staff have provided me. Thank you so much. Walking distance to Ruin St Paul. There is mall next to the hotel. Quite convenient as you can get anything nearby. Will recommend to friends and family.
Recenserad 13 september 2018
Dear Pui , Thank you for staying with us and for sharing your wonderful review with us here. We’re happy to read that you had a pleasant stay with us. We’re also delighted to know that you enjoyed the room and location. Thank you once again. We look forward to welcoming you back soon. Best regards Jenny Zhao Assistant Front Office Manager
Svarade 16 september 2018
Grand Emperor Hotel
10,0
Utmärkt
MEI från Kina
Par
Rum Superior
Bodde i 2 nätter i augusti 2018
Nice Hotel to be Stayed”
All the staff are so nice and helpful, room area is same as described and tidy.
Recenserad 03 september 2018
10,0
Utmärkt
jenny från Malaysia
Par
Bodde i 3 nätter i december 2017
GOOD”
GOOD
Recenserad 03 juli 2018
Dear Jenny, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. Your kind recognition of our efforts is highly appreciated. Once again, thank you so much for the perfect mark review and we would love the pleasure of welcoming you back in the very near future. Best regards, Jenny Guest Service Manager
Svarade 03 juli 2018
Grand Emperor Hotel
7,2
Mycket bra
Azaleah från Filippinerna
Familj med äldre barn
Bodde i 2 nätter i juli 2017
Nice”
good hotel but overall its expensive ... worth it breakfast though ...
Recenserad 29 juni 2018
Dear Azaleah, Thank you very much for sharing your feedback with us. We're happy to learn that your overall experience with us was satisfied, and the breakfast had met your expectation. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Svarade 03 juli 2018
Grand Emperor Hotel
4,4
Kelly från Singapore
Par
Rum Superior
Bodde i 3 nätter i maj 2018
Acceptabelt”
Cons: the quality of the staff is not consistent, some polite some face black. Free shuttle bus only goes 2 places. Breakfast limited choices. Pillow too thin and soft Pro: give many bottles of water Clean, many TV channels.
Recenserad 25 maj 2018
Dear Ms. Kelly, Greetings from Grand Emperor Macau! Thank you for taking time to share your feedback following your recent stay with us. We are terribly sorry to learn that you did not enjoy your stay in Macau. We are concerned with what you had mentioned on the staff performance and breakfast selections. Please provide us with more details in order to make the improvement. We are taking your feedback seriously and will take this for review and enhancement. Besides that, please allow us to offer you a few pillow selections to maximize your comfort and the schedule of the shuttle bus for your next visit. Again, thank you for your comments and suggestions which are helpful as we strive to continuously improve. We hope to welcome you back for another stay at our hotel. Sincerely Yours Jenny Zhao Guest Service Manager
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Grand Emperor Hotel
8,4
Fantastiskt
Chai från Singapore
Grupp
Rum Superior
Bodde i 2 nätter i december 2017
Great location ”
Hotel room was spacious and clean. Location was great, walking distance to Senado square and shuttle service to hotels in Cotai strip is just outside the hotel.
Recenserad 10 mars 2018
Dear Chai, Thank you very much for sharing your feedback with us. We appreciate the positive comments that you have shared regarding our location, the guest room and the shuttle bus service provided by the Emperor Palace Casino. We look forward to welcoming you again in the future. Best regards, Jenny Zhao Guest Service Manager
Svarade 18 mars 2018
Grand Emperor Hotel
10,0
Utmärkt
Syena från Singapore
Par
Familjerum
Bodde en natt i oktober 2017
Good Service!!”
Nice Location !Next time will stay again.
Recenserad 08 februari 2018
Dear Syena, Thank you for choosing to stay at Grand Emperor Hotel Macau and also for taking the extra time to post a review of your experience.. We are most delighted to read that you had an overall enjoyable stay at Grand Emperor Hotel Macau. We will certainly share your compliments with the team encouraging them to continue their efforts to drive service excellence. Your kind recognition of our efforts is highly appreciated. Once again, thank you for your compliments on the service extended by the team and we would love the pleasure of welcoming you back in the very near future. Happy Lunar New Year! Best regards, Jenny Guest Service Manager
Svarade 16 februari 2018
Grand Emperor Hotel
10,0
Utmärkt
Katherine från Singapore
Grupp
Bodde en natt i januari 2018
Highly recommended hotel!!”
My experience staying at grand emperor hotel was a very pleasant & an enjoyable one. The hotel facilities are well equipped, hotel room is spacious & cosy. The hotel breakfast was a heartily spread. And I want to specially compliment two of their customer service officers, Ms Yoyo Saw & Ms Nicole Wong. These two ladies service were great, they treat their customers like prestige guest, they will go the extra mile helping us hire a cab, explaining to us with great patient, do their best to fulfill our requests & they never fail to put on a smile. Overall the stay at this hotel was really a great one. I am very happy & satisfied with their great service, & would definitely stay in again should I re-visit Macau. Highly recommended.
Recenserad 30 januari 2018
Dear Koh, Thank you for sharing such wonderful comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". We are delighted to know that you had a memorable stay especially highlighting the services extended to you by Guest Service Officer Yoyo and Nicole. Especially thanks for highlighting our guest room, breakfast and staff performance which have lived up to your expectations. I will surely pass on your generous compliments to the rest of the team and management. Again, thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Best regards, Jenny Guest Service Manager
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Grand Emperor Hotel
8,4
Fantastiskt
Boon från Malaysia
Par
Bodde i 2 nätter i januari 2018
Excellent Location.”
We are repeat customer. The location is ideal, bei
Recenserad 11 januari 2018
Dear Boon, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Svarade 17 februari 2018
Grand Emperor Hotel
8,4
Fantastiskt
Cindy från Singapore
Familj med små barn
Rum Superior
Bodde i 2 nätter i januari 2018
Great location ”
Very prominent location and comes with baby cot when requested. Near to MTR and night market, walking distance to Mongkok.
Recenserad 11 januari 2018
8,4
Fantastiskt
Cindy från Singapore
Familj med små barn
Bodde i 2 nätter i januari 2018
Great venue and spacious! ”
Comes with baby cot when requested... next to a mall with a big foodcourt. Awesome. (=
Recenserad 11 januari 2018
Dear Cindy, Thank you very much for posting your review. I'm glad that you were delighted with our hospitality and you were happy with our convenient location in the heart of Macau. I am looking forward to having the opportunity to see you again at our hotel. Best regards, Jenny Zhao Guest Service Manager
Svarade 17 februari 2018
Grand Emperor Hotel
9,6
Utmärkt
LAI från Singapore
Grupp
Familjerum
Bodde i 3 nätter i december 2017
Great Staffs ”
Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a freshly baked birthday cake and bottle of red wine to complete a celebratory mood. We are very impressed for their efforts for making our stay very pleasant and memorable.
Recenserad 20 december 2017
Dear LAI, Happy Birthday once again! Thank you for your incredible review! Your kind compliments in recognition of the service provided by our Guest Service Team is much appreciated. We will certainly share your kind words encouraging the team to continue their efforts to drive service excellence. We look forward to your continued support and sincerely hope your next plan to visit us will be very soon. Kind regards Jenny Zhao Guest Service Manager
Svarade 01 januari 2018
Grand Emperor Hotel
8,4
Fantastiskt
Suzi från Australien
Familj med små barn
Rum Superior
Bodde i 2 nätter i april 2017
Central capital ”
Great location and great room except no seating area for guest to seat while waiting for.
Recenserad 16 december 2017
Dear Suzi, Thank you for sharing your comments with other travelers. I am very pleased to hear that you have spent a wonderful time with us. It was a great pleasure to have you at Grand Emperor Hotel Macau, "You Home Away From Home". Thank you for your comments which are helpful as we strive to continuously improve. We would love to have you back soon for more memorable moments. Please feel free to let me know if I can be of any further assistance. Kind Regards Jenny Zhao Guest Service Manager
Svarade 01 januari 2018
Grand Emperor Hotel
8,4
Fantastiskt
Kar från Malaysia
Grupp
Familjerum
Bodde i 3 nätter i november 2017
good”
nice and good
Recenserad 29 november 2017
親愛的Kar, 感謝您下榻澳門英皇娛樂酒店,我們十分高興您在此擁有滿意的住宿體驗。我們誠摯期待有幸再次為您服務。 謝謝! 客戶服務經理 Jenny 謹啟
Svarade 05 december 2017
Grand Emperor Hotel
9,2
Utmärkt
Hwee från Singapore
Familj med äldre barn
Familjerum
Bodde i 3 nätter i november 2017
Great service and friendly staff”
Friendly staff and fast check-in. Got complimentary breakfast too. Just a small hiccup when taking shuttle bus to the ferry terminal (need to use WeChat app to get the hotel staff to endorse their complimentary shuttle bus ticket if you are carrying luggage bags).
Recenserad 26 november 2017
Dear Hwee, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Svarade 05 december 2017
Grand Emperor Hotel
7,6
Mycket bra
Sai från Malaysia
Familj med äldre barn
Familjerum
Bodde i 2 nätter i november 2017
Spacious family room”
Overall satisfied, but bathroom need to be improved
Recenserad 26 november 2017
Dear Sai, Thank you for your fantastic words on Agoda! Many thanks for taking the time to share this pleasant review. Glad that you enjoyed the service and accommodation. We look forward to have the pleasure of welcoming you back in the near future. Please do not hesitate to contact me directly should you need assistance for further reservation. Sincerely, Jenny Zhao Guest Service Manager
Svarade 05 december 2017
Grand Emperor Hotel
7,2
Mycket bra
Sai från Malaysia
Familj med små barn
Familjerum
Bodde i 3 nätter i november 2017
Spacious family room, but bathroom need to improve”
Stay for 3 nights, do not have bathtub and the shower heater not working well
Recenserad 26 november 2017
Dear Sai, Dear Hwee, Many thanks for taking the time to share this review on Agoda. Thank you for choosing to stay with us at Grand Emperor Hotel Macau. Referring to your comment on the shower issue, kindly advise your room number for our follow up and further improvement. We would like to apologize for the inconvenience caused. We look forward to have the pleasure of welcoming you back in the near future. Sincerely, Jenny Zhao Guest Service Manager
Svarade 05 december 2017
Grand Emperor Hotel
8,8
Fantastiskt
Stevie från Indonesien
Par
Bodde en natt i augusti 2017
satisfied”
this hotel very nice you can go to many casino use the shuttle on this hotel the room also very good, is clean and ellegant thankss
Recenserad 22 november 2017
Dear Stevie, Thank you for your for sharing your wonderful experience about your recent stay with us. We’re excited to read that you had an enjoyable stay with us at Grand Emperor Hotel Macau. Thank you once again for your compliments. On behalf of our team, I look forward to welcoming you back in the future. Warmest regards, Jenny Zhao Guest Service Manager
Svarade 24 november 2017
Grand Emperor Hotel
10,0
Utmärkt
Carolyn från Singapore
Familj med äldre barn
Familjerum
Bodde i 2 nätter i oktober 2017
Excellent stay ”
We booked a family room for 4 and the room was really spacious and clean. An extra bed was provided together with a Handy mobile phone with mobile data. Shuttle buses bring you to and from the macau ferry terminal and city of dreams so getting around was pretty convenient. Many food options nearby and Senado square was a short 10min walk away. What left us really impressed was the excellent service from the staff be it the front desk, concierge service or housekeeping. The complimentary breakfast was superb and one of the best we have ever had!
Recenserad 12 november 2017
Dear Carolyn, Thank you very much for posting your fantastic review. We are pleased that your overall experience was wonderful and everything of your stay was a highlight. Thank you for your support and I really look forward to welcoming you and your family again soon. Yours sincerely, Jenny Zhao Guest Service Manager
Svarade 24 november 2017
Grand Emperor Hotel
8,4
Fantastiskt
Jonathan från Malaysia
Grupp
Bodde en natt i oktober 2017
Overnight Stay in Macau”
Huge rooms. About 10 minutes walk to Senado Square. Located next to a large departmental store, New Yaohan and the City of Dreams shuttle bus stop. Offers free shuttle buses to and from the ferry terminals. Great experience and would definitely recommend it.
Recenserad 05 november 2017
Thank you very much for a very complimentary review of Grand Emperor Hotel Macau. It was our pleasure to have you as our guest and we are very glad to learn that we have delivered a service that exceeded your expectations. Your kind compliments in recognition of our efforts are much appreciated. Thank you very much for highly recommending our hotel and we look forward to welcoming you back for several more pleasant stays. Kind Regards, Jenny Zhao Guest Service Manager
Svarade 24 november 2017
Grand Emperor Hotel
12345
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