Grand Kempinski Hotel Shanghai
Grand Kempinski Hotel Shanghai
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 Grand Kempinski Hotel Shanghai
Se alla 65 bilder
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Lobby Grand Kempinski Hotel Shanghai
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Hotellet från insidan Grand Kempinski Hotel Shanghai
Hotellet från insidan
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PÅ KARTAN Grand Kempinski Hotel Shanghai
PÅ KARTAN
Fantastiskt
Läge
8,7
Se alla 65 bilder Grand Kempinski Hotel Shanghai
Se alla 65 bilder
Borttagen från favoriter
2017

Grand Kempinski Hotel Shanghai

Fantastiskt läge
- I centrum
- Se vad som finns i närheten
Fantastiskt
Baserat på 554 omdömenSe vad andra gäster sa
8,5
/
10
Utmärkt renlighet
9,0
88 % skulle rekommendera boendet till en vän
Valuta för pengarna8,2
Avstånd till centrum4 km
Lägesbetyg8,7
Närmaste flygplatsShanghai Hongqiao internationella flygplats (SHA)
Avstånd till flygplats16,8 km
  • 340 m till kollektivtrafik

  • flygplatstransfer

  • valutaväxling

  • gratis Wi-Fi i samtliga rum

Rumsalternativ
8,5
Fantastiskt
Rummets komfort & kvalitet
Detta boende är väldigt populärt!Senast bokat för 15 timmar sedan
Superior med stadsutsikt (Superior City View)
Superior med stadsutsikt (Superior City View)
...
  • Rumsstorlek: 52 m²/560 ft²
  • Utsikt: Stad
  • 1 king size-säng eller 2 en...
Ange datum för att se priser
Rum Grand Executive med stadsutsikt (Grand Executive City View Room)
Rum Grand Executive med stadsutsikt (Grand Executive City View Room)
...
  • Rumsstorlek: 52 m²/560 ft²
  • Utsikt: Stad
  • 1 queen size-säng eller 2 e...
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Superior Dubbel eller Twin (Superior Double or Twin)
Superior Dubbel eller Twin (Superior Double or Twin)
...
  • Rumsstorlek: 40 m²/431 ft²
  • Utsikt: Stad
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Svit Executive (Executive Suite)
Svit Executive (Executive Suite)
...
  • Rumsstorlek: 85 m²/915 ft²
  • Utsikt: Stad
  • 1 king size-säng
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Svit Pearl (Pearl Suite)
Svit Pearl (Pearl Suite)
...
  • Rumsstorlek: 102 m²/1098 ft...
  • Utsikt: Flod
  • 1 king size-säng
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Executive med stadsutsikt (Executive City View)
Executive med stadsutsikt (Executive City View)
...
  • Rumsstorlek: 43 m²/463 ft²
  • Utsikt: Stad
  • 1 king size-säng eller 2 du...
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Diplomatsvit (Diplomatic Suite)
Diplomatsvit (Diplomatic Suite)
...
  • Rumsstorlek: 104 m²/1119 ft...
  • Utsikt: Flod
  • 1 king size-säng
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Executive Rum med utsikt mot Bund (Executive Bund View)
Executive Rum med utsikt mot Bund (Executive Bund View)
...
  • Rumsstorlek: 45 m²/484 ft²
  • Utsikt: Flod
  • 1 king size-säng eller 2 du...
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Deluxe med utsikt mot the Bund (Deluxe Bund View)
Deluxe med utsikt mot the Bund (Deluxe Bund View)
...
  • Rumsstorlek: 56 m²/603 ft²
  • Utsikt: Flod
  • 1 king size-säng eller 2 se...
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Executive Dubbelrum (Double Executive)
Executive Dubbelrum (Double Executive)
...
  • Rumsstorlek: 45 m²/484 ft²
  • badkar
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Verifierade omdömen från resenärer

Omdömen från Agoda (554)Omdömen från Booking.com (1146)
8,5
/
10
Renlighet9,0
Faciliteter8,6
Läge8,7
Komfort och kvalitet8,5
Service8,4
Valuta för pengarna8,2
Från verifierade gäster hos Agoda
Filtrera gästkommentarer baserat på:
Språk
English
简体中文
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繁體中文 (香港)
mer
Rumstyp
Superior med stadsutsikt
Deluxe med utsikt mot the Bund
Executive med stadsutsikt
Executive Rum med utsikt mot Bund
mer
Visar 345 verifierade gästkommentarer
12345
6,8
Trevligt
Henric från Sverige
Affärsresenär
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i december 2016
Comfortable room”
A bit expensive
Recenserad 22 februari 2017
Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. Please feel free to contact me if I can be of any assistance in the future.
Svarade 04 juli 2017
Grand Kempinski Hotel Shanghai
10,0
Utmärkt
Peter från Sverige
Par
Bodde i 3 nätter i maj 2012
Bra läge”
Läget, Frukost buffé
Trevligt hotell som ligger i finans distriktet. Nära till tunnelbanans linje 2. Hotellet har en fin pool som ligger på våning 30, högst upp med en underbar utsikt över The Bund. Personalen är mycket trevlig och hjälpsam. Rummen är stora och ljusa. Vi hade utsikt över The Bund från vårt rum. Ett stort plus för deras enorma frukost buffé. De har allt för alla smaker.
Recenserad 06 juni 2012
9,0
Utmärkt
Hans från Sverige
Affärsresenär
Superior med stadsutsikt
Bodde i 6 nätter i december 2011
Mycket nöjd!”
Fina och rymliga rum, fantastiska badrum, välstädat!
Mycket nöjd med hela vistelsen. Rummet var rymligt, välstädat och fint. Bäst av allt var det mycket fina badrummet. Att äta i hotellbaren är dock inte prisvärt!
Recenserad 12 december 2011
5,6
Lam från Hongkong
Par
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i september 2018
Sound insulation no good”
Noisy can hear people walking upstairs Woken up children in adjacent room
Recenserad 23 september 2018
9,2
Utmärkt
Hans från Tyskland
Familj med äldre barn
Studio Grand
Bodde en natt i september 2018
We really enjoyed this rather short stay. Arriving late, we were greeted and received an upgrade ”
Good spa wirh swimming pool, the kids liked it The bar was nice but a bit expensive but with nice views Unfortunately we had no time for breakfast amd had to leave early
Recenserad 10 september 2018
10,0
Utmärkt
Mei från Singapore
Ensamresenär
Superior med stadsutsikt
Bodde i 2 nätter i november 2017
Utmärkt”
Grand and excellent!
Recenserad 10 september 2018
8,8
Fantastiskt
Zaini från Malaysia
Par
Superior City View Twin (sole use)
Bodde i 2 nätter i juli 2018
Account Got Hacked”
Somebody hacked into my account and use my particulars to book this room. be careful guys. Agoda is not safe!
Recenserad 27 juli 2018
Dear Guest, thank you for taking time to share your sincere feedback with us. We feel very sorry to hear you met this problems, please contact with Agoda immediately. Hope everything will be fine!
Svarade 30 juli 2018
Grand Kempinski Hotel Shanghai
10,0
Utmärkt
VINCENT från USA
Ensamresenär
Deluxe med utsikt mot the Bund
Bodde i 4 nätter i april 2018
Excellent Atmosphere & Location”
Very much enjoyed my 4 days stay. Room is clean and wonderful view of the river. World-class breakfast with several stations containing wide selection. The staffs were very courteous and took care of my requests almost immediately. Location near Subway Line 2 and the River Ferry Station. Multiple shops and restaurants are at walking distance too.
Recenserad 04 maj 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcome you back on your next visit to Shanghai. Hope we can have another opportunity to serve you in the near future.
Svarade 24 juli 2018
Grand Kempinski Hotel Shanghai
8,0
Fantastiskt
SUGENG från Indonesien
Affärsresenär
Deluxe med utsikt mot the Bund
Bodde i 5 nätter i april 2018
Mycket bra”
My Luggage wasn’t send to my room altough reception staff said on the way, have to find out at concierge, had to find it myself to concierge
Recenserad 16 april 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai!We sincerely apologize for the unpleasant experience you had. We will continue to enhance and improve our services. Your feedback is valuable for our improvement. We look forward to welcoming you back to Grand Kempinski Hotel Shanghai and witness our perfect!
Svarade 24 april 2018
Grand Kempinski Hotel Shanghai
7,6
Mycket bra
Leslie från Singapore
Par
Deluxe med utsikt mot the Bund
Bodde en natt i februari 2018
Nice hotel but bad stay”
Nothing wrong with the facilities, just some operational issues. Firstly, we went to the pool upstairs and were told we need a swimming cap. Obviously we didn't bring ours so we were told to buy one for 60rmb. What a rip off! It should be cheaper, or at least offer some for loan. After paying 1500rmb for our room, being asked to pay extra is such a disappointment. Secondly we heard the breakfast was fantastic which is why we booked and bought the breakfast package. But we never got to find out. The queue was not so long, but the staff told us to go upstairs to their "other" restaurant as there is no queue she said. I asked her is it the same as downstairs, and she said yes. Total rubbish. The hotel basically coverted one of their ballroom into some second rate make shift restaurant. We had to share a table with 7 other Chinese people. Was so crowded and uncomfortable. Furthermore the food was NOT the same as downstairs. They just got some trays, and filled it with some of the food from downstairs and brought it up. I felt like a college student at a back packers. I was furious and eventually approached one of their managers. She just said she will relay the my complaint to her manager. I did not believe her, so I wrote a letter. After writing the letter I called the F&B manager and told him my issue. He gave me a small gift (cakes, chocolates) as an apology. I wrote him an email afew days later requesting a buffet voucher which I received. So in summary, they oversold their breakfast add on, staff didn't provide correct information, and I had to call/write to get compensated.
Recenserad 03 mars 2018
Dear Guest, I am very sorry to read that your experience did not match your expectations. Please do accept my sincere apologies for any inconvenience caused. Providing excellent service that is gracious, personalized and attentive is our top priority and we’ll continue to train our team of hard-working colleagues on a daily basis. Our hotel management team has started looking into this issue and implementing solutions to prevent this problem from happening again. Hopefully we still have the opportunity to offer you better services in your future stay with us.
Svarade 06 mars 2018
Grand Kempinski Hotel Shanghai
10,0
Utmärkt
Evelin från Kina
Grupp
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i februari 2018
Excellent stay”
All the staff at the Executive Lounge, including Leo Li, were amazing. Everyone did their best to make our stay very warm and comfortable. We would most certainly recommend the hotel to our friends. The views were uplifting and the food in the lounge was delicious.
Recenserad 19 februari 2018
Dear Guest, thank you for taking time to share your recent experience at Grand Kempinski Hotel Shanghai. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Svarade 22 februari 2018
Grand Kempinski Hotel Shanghai
8,0
Fantastiskt
Nawaphan från Thailand
Par
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i augusti 2017
Prime Location near Business Center and Oriental Pearl Tower”
Prime Location near Business Center and Oriental Pearl Tower
Recenserad 07 januari 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Svarade 09 januari 2018
Grand Kempinski Hotel Shanghai
6,0
Brett från Singapore
Par
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i december 2017
10mins walk to train station.”
Pales in comparison to Siam Kempinski. Gym was decent although we expected more.
Recenserad 03 januari 2018
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.
Svarade 09 januari 2018
Grand Kempinski Hotel Shanghai
6,4
Trevligt
Aloysius från Singapore
Par
Superior med stadsutsikt
Bodde i 2 nätter i december 2017
Nothing exceptional”
I had high expectations for this hotel given the history, and class. I was not overwhelmed by the experience. It was a decent stay expected of a five star hotel but no wow factor. It is quite a distance from the nearest train station. Right next to DBS tower. I had hoped for better so the expectations fell short in terms of the value in return. The furnishing could be improved as it is getting slightly dated.
Recenserad 27 december 2017
Dear Guest, thank you for having taken a moment to share your experience with us. We appreciate your thoughtful comments, however we regret that your experience was not a perfect one. And we shall continue to strive to even further improve our services and attentions to our customers. We look forward to an opportunity of welcoming you back to Grand Kempinski Hotel Shanghai.
Svarade 29 december 2017
Grand Kempinski Hotel Shanghai
9,6
Utmärkt
Henson från Filippinerna
Grupp
Deluxe med utsikt mot the Bund
Bodde en natt i december 2017
Execellent Hotel”
Stayed here for a night Dec. 2-3, 2017. We got here a bit early and the room wasn’t ready yet. We went back around 3pm and checked-in. We were surprised that we have been upgraded to executive room. Checked-in was fast. The room was great. Love the facilities of the hotel. The hotel is very near the oriental pearl tower and about 10-15mins walk. The few things that i think the hotel needs to improve are: 1. Hospitality of the staff. (When we checked-in around 11am, the male front desk staff does not smile at all and looks very serious. I had stayed for several 5 star hotels and i never experienced this before.) 2. For the room, maybe they can add bluetooth speaker. 3. Coffee amenities - i’m not sure if they have sweeteners like splenda or equal but in the room did not found any. Did not bother to ask anymore. Overall i would still recommend this hotel and had wonderful stay.
Recenserad 04 december 2017
Dear guest Thank you for taking the time to share your comments.We are pleased you enjoyed the guestroom experience.I am so sorry to hear that you did not find sweeteners.I think if you not find it next time,please contact us to help you.And about your comment, we will feedback to hotel management and improve service quality.We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Svarade 05 december 2017
Grand Kempinski Hotel Shanghai
10,0
Utmärkt
Lee från Kina
Familj med små barn
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i oktober 2017
very good”
very good experience。
Recenserad 12 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Svarade 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Fantastiskt
tan från Indonesien
Familj med äldre barn
Superior med stadsutsikt
Bodde en natt i september 2017
good hotelllllllll”
breakfast is ok location next to oriental tower
Recenserad 04 oktober 2017
Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food.
Svarade 13 oktober 2017
Grand Kempinski Hotel Shanghai
8,8
Fantastiskt
william från Indonesien
Affärsresenär
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i september 2017
Love the place”
The hotel is awesome, tou can walk 10-15 minutes to IFC mall. The whirpool is facing huangpu river , it is awesome at night. The only problem here is the water, as i like to shower in a cold water, their water is barely cold and sometimes only hot water. Other than that, love it!
Recenserad 24 september 2017
7,6
Mycket bra
Alice från USA
Affärsresenär
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i september 2017
Mycket bra”
I was in a rush and needed something printed out before a meeting, and on my way out asked the concierge if he could help. "No request is too small" is their slogan. Yet, he was not willing to help at all and said I would have to go up to the 28th floor. I found this extremely disappointing. I had a conference here but I would not stay here again.
Recenserad 22 september 2017
6,0
Adam från Storbritannien
Affärsresenär
Deluxe med utsikt mot the Bund
Bodde i 2 nätter i september 2017
Big and busy - good location”
First impression of the room was that it was a little old fashioned with an old smell to the room but I had a fantastic view out across the river. Small things like the Minibar look very sad and they could do with updating that and filling up the minibar. Other disappointing aspect was that the room service menu only runs until 10pm. After that you can order from one of 3 sandwiches. If you want to be close to the financial district this is a great spot to stay at a reasonable rate.
Recenserad 20 september 2017
Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.
Svarade 21 september 2017
Grand Kempinski Hotel Shanghai
12345
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