Jen Hong Kong by Shangri-La
508 Queen's Road West, Western District, Västra Hongkongkön, Hongkong, Hongkong, - PÅ KARTAN
Starta din resa på ett härligt sätt med en vistelse på detta boende, som erbjuder gratis wi-fi i alla rum. Med sitt bekväma läge i Västra Hongkongkön-delen av Hongkong, gör detta boende att du har nära till både attraktioner och intressanta matställen. Åk inte härifrån förrän du besökt välkända Victoria Peak (The Peak). Rankat med 4 stjärnor, detta högkvalitativa boende erbjuder gäster tillgång till fitnesscenter, utomhuspool och restaurang på plats.
Höjdpunkter
Faciliteter
flygtransfer
parkering
transportservice
gratis Wi-Fi i samtliga rum
reception dygnet runt
express in- & utcheckning
Dina datum är populära bland resenärerPopulär destination! Boenden i Hongkong bokas varje minut!
Utmärkt”
The staff were lovely, really helpful and extremely respectful, customer service at its best. The rooms were good .. next time I shall request a room on a higher level - just for the view. The location was great, next to the tube station and a short walk from the trams. All in all, a really good stay. Thank you Jen!
Se rumserbjudanden
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, services and facilities. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
Hotel staff saved the day while reservations department were awful”
Hoilee Sze and her staff made our stay exceptional. They were friendly, supportive and exuded professionalism and care for our well being. We were hounded by the reservations staff who emailed incessantly with the incorrect information and with a rude tone, showing an excessive lack of professionalism. Perhaps some training can help with that, however the stay itself was excellent.
Se rumserbjudanden
Short Stay”
Great location, just around the corner from the nearest MTR station exit (HKU). Plenty of food options on the same street/ neighbourhood, all very affordable in the district. Pool was closed due to virus, but the harbour views from the rooms are great - blackout blinds are good too, no light leaks for some good rest. Rooms are adequate, with good design. The property isn’t the newest - but the room was very well maintained and designed. Very close (5-10min walk) to the pier to watch sunset. Definitely would recommend and would stay again.
Se rumserbjudanden
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – JEN
Excellent service”
Recommend to those who want to explore Hong Kong.
Se rumserbjudanden
Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
Nice hotel for short stay”
I was impressed by the staff service and cleanliness of this hotel. The hotel room was considered big by Hong Kong standard, with good harbour view. Bed was comfortable. Location was convenient. MTR was around the corner. The only thing they need to improve is the air conditioner. Room is warm especially day time.
Se rumserbjudanden
Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Nice!”
Talking about Hong Kong, the rooms are spacious. Very clean.
Se rumserbjudanden
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our room and services. It will be our pleasure to provide you another delightful stay on your next visit. – JEN
Spacious room for the price.”
Helpful staff. Free shuttle was a bonus. Easy by MTR. Plenty of budget eateries nearby. Nice modern hotel. Laundry was efficient and reasonably priced.
Se rumserbjudanden
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
good”
nice clean hotel very close to tube roof has nice pool - small but relaxing would stay here again
Se rumserbjudanden
Thank you very much for staying with us and your compliments on our prime location, facilities and services. We hope to welcome you back and to delight you again in the near future. – Jen
Overall great value ”
I always book this hotel for my family as it’s conveniently located, provides really decent room and facility compared to similarly priced hotels nearby and has great service. However, the hotel staff who communicated procedure around check-in etc. were super confusing and failed to communicate clearly , which is slightly surprising given its part of shangari-la brand. But everything turns out okay in the end. Would recommend better training for staffs on managing email communication with guests.
Se rumserbjudanden
Thank you very much for staying with us and for sharing your feedback. We have taken note of your valuable comment regarding the disappointing reservation experience. I would like to assure you that this matter is taken in very seriously and we have since discussed this with our Customer Contact Centre in Kuala Lumpur, where the colleague concerned is based; as to review our current standards and to ensure further training will be provided to the team in order to improve service. We truly hope that you will indulge us on this occasion and provide us with the opportunity to welcome you back to Hotel Jen Hong Kong again soon. – Jen
A hidden gem”
Clean modern hotel . Spacious room for the price. Free shuttle to airport express. Walking distance to MTR and budget eateries. Very helpful staff.
Se rumserbjudanden
Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
Great Location”
Fantastic location with the MTR entrance barely metres away and lots of eating places within easy walking distance. Staff very friendly, attentive and helpful. Rooms of reasonable size and quite clean though the mattress was a little lumpy. Only slight irritation was the perpetually damp shower curtain which gave off an unpleasant and peculiar smell. Though airport taxis and limousine transfers can be arranged , it would have been a big plus if Airport transfers by coach was available. For some reason, this was unavailable. Overall, a value for money hotel which should suit most travellers.
Se rumserbjudanden
Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Utmärkt”
Extremely comfortable bed.
Se rumserbjudanden
Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
pretty good”
the staff were helpful & friendly help.
Se rumserbjudanden
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
Utmärkt”
the staff were helpful & friendly help.
Se rumserbjudanden
Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
Fantastiskt”
The staff is pretty friendly and patient knowing that the amount was not paid yet. Advised us on what we should do next. Location is a 2minutes walk from MRT, which is pretty convenient with Macdonalds and 7/11 around the corner.
Se rumserbjudanden
We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location and services. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
Fantastiskt”
There is also a free shuttle service to Hong Kong station, where you can take the Airport transfer. It is convenient as the train stations are crowded and with the luggages, it can be quite troublesome!
Se rumserbjudanden
Thank you very much for staying with us and your compliments on our hotel shuttle bus service. We hope to welcome you back and to delight you again in the near future. – Jen
HKU MRT Station B1 Exit just stone's throw away”
1) Pleasant check-in & check-out experience. Staff were very passionate and professional. All of them look pretty junior. Presence of senior staff was not apparent. 2) Room cleanliness always very well maintained. The water pressure of shower was very good. 3) Despite having stayed in this hotel numerous times, I was still allocated a room facing the lifts, hence it was noisy to me given I am a light sleeper. 4) Plenty of restaurants serving delicious local food in the neighborhood, and a Starbucks less than 100m away. 5) Regular shuttle bus service to IFC HK Station which provides alternative rail connectivity to airport. I wish the shuttle bus driver could have been more helpful with handling and arranging guests' luggages. 6) No longer a value for money hotel it used to be especially after HKU station opened. Hence, suggests it's time to refresh the tired rooms and re-imagine guest experience.
Se rumserbjudanden
Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. We truly hope that you will indulge us on this occasion and provide us with the opportunity to welcome you back to Hotel Jen Hong Kong again soon. – Jen
Close to HKU. Walking distance. ”
Plenty of food and convenience stores. MTR is just 30 seconds walk. Perfect for parents with children studying in HKU.
Se rumserbjudanden
Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future. – Jen
All good ”
Have pleasant stayed during business trip. The only suggestion would be having more variety of breakfast menu and choices.
Se rumserbjudanden
Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
Clean and nice fit out”
I booked this for my parents. Nice hotel in Western District, away from the hustle and bustle of Central District but still close enough to the action (2 MTR stations away and walkable distance to many restaurants/districts). The room fit out is nice and the room is clean. The section between the bed area and the front door is converted into the bathroom using a moveable wall panel. Someone outside of the room won't be able to access the bedroom without walking through the bathroom when it is in use (probably not the best for non-couples). Hospitality was good but nothing notable.
Se rumserbjudanden
Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you and your family had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen