Mercure Resort Sanur
Mercure Resort Sanur
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Rum Superior King - Säng Mercure Resort Sanur
Rum Superior King - Säng
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Lobby Mercure Resort Sanur
Lobby
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Hotellet från insidan Mercure Resort Sanur
Hotellet från insidan
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strand Mercure Resort Sanur
strand
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PÅ KARTAN Mercure Resort Sanur
PÅ KARTAN
Fantastiskt
Läge
8,1
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Mercure Resort Sanur

Fantastiskt läge
Se vad som finns i närheten
Mycket bra
Baserat på 1207 omdömenSe vad andra gäster sa
7,7
/
10
Mycket bra komfort och kvalitet
7,9
80 % skulle rekommendera boendet till en vän
Valuta för pengarna7,8
Avstånd till centrum10 km
Lägesbetyg8,1
Närmaste flygplatsNgurah Rai internationella flygplats (DPS)
Avstånd till flygplats10,6 km
  • flygplatstransfer

  • privat strand

  • valutaväxling

  • gratis Wi-Fi i samtliga rum

Rumsalternativ
7,9
Mycket bra
Rummets komfort & kvalitet
Rum King Deluxe (Deluxe King Room)
Rum King Deluxe (Deluxe King Room)
...
  • Rumsstorlek: 42 m²/452 ft²
  • Utsikt: Trädgård
  • 1 king size-säng
Ange datum för att se priser
Tvåbäddsrum Deluxe (Deluxe Twin Room)
Tvåbäddsrum Deluxe (Deluxe Twin Room)
...
  • Rumsstorlek: 42 m²/452 ft²
  • Utsikt: Trädgård
  • 2 enkelsängar
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Tvåbäddsrum Superior (Superior Twin Room)
Tvåbäddsrum Superior (Superior Twin Room)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Trädgård
  • 2 enkelsängar
Ange datum för att se priser
Executive Room with 1 King Bed
Executive Room with 1 King Bed
...
  • Rumsstorlek: 42 m²/452 ft²
  • Utsikt: Trädgård
  • 1 king size-säng
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Rum Superior King (Superior King Room)
Rum Superior King (Superior King Room)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Trädgård
  • 1 king size-säng
Ange datum för att se priser
Executive-rum med 2 enkelsängar (Executive Room 2 Single Beds)
Executive-rum med 2 enkelsängar (Executive Room 2 Single Beds)
...
  • Rumsstorlek: 42 m²/452 ft²
  • Utsikt: Trädgård
  • 2 enkelsängar
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DOUBLE DELUXE - ROOM ONLY
DOUBLE DELUXE - ROOM ONLY
...
  • balkong/terrass
  • dusch
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DOUBLE SUPERIOR - ROOM ONLY
DOUBLE SUPERIOR - ROOM ONLY
...
  • balkong/terrass
  • dusch
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Superior-rum med trädgårdsutsikt (Superior Room Garden View)
Superior-rum med trädgårdsutsikt (Superior Room Garden View)
...
  • Rökpolicy - rökfria rum til...
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Deluxerum med trädgårdsutsikt (Deluxe Room Garden View)
Deluxerum med trädgårdsutsikt (Deluxe Room Garden View)
...
  • Rökpolicy - rökfria rum til...
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Verifierade omdömen från resenärer

Omdömen från Agoda (1207)Omdömen från Booking.com (705)
Renlighet7,7
Faciliteter7,4
Läge8,1
Komfort och kvalitet7,9
Service7,8
Valuta för pengarna7,8
Från verifierade gäster hos Agoda
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Rum King Deluxe
Tvåbäddsrum Deluxe
Rum Superior King
Tvåbäddsrum Superior
Visar 1155 verifierade gästkommentarer
12345
8,7
Fantastiskt
Ewa från Sverige
Par
Rum Superior King
Bodde i 2 nätter i augusti 2015
Härligt avslappnande vistelse nära havet!”
stor och bra frukostbuffé. Det fanns alltid lediga solstolar på stranden. bra service.
Recenserad 20 augusti 2015
8,7
Fantastiskt
joakim från Sverige
Par
Rum King Deluxe
Bodde i 2 nätter i juli 2013
Lungt med trevlig personal och bra service ”
Halvsutsikt, 24/h roomservice. Fin strandpromenad.
Trevlig och tillmötesgående personal. När vi landade på Bali var vårtt bagage var dessvärre kvar i Amsterdam. Vi blev empati uppgraderade till en svit med havsutsikt : ) allt löste sig på bästa sätt och jag kan varmt rekommendera hotellet. Det kändes även tryggt på hotelområdet samt de närliggande omgivningarna och stränderna.
Recenserad 15 juli 2013
7,7
Mycket bra
mathias från Sverige
Par
Rum Superior King
Bodde i 7 nätter i november 2012
Fint hotell i vacker omgivning”
Lugnt hotell nära stranden
Jag tycker hotellet var mycket prisvärt. Hotellet ligger en bit från Sanur centrum men det går gratisbussar flera gånger om dagen. Rummen är mycket fräscha och hotellet har gratis internet på rummet. Maten på hotellet får godkänd men jag rekommenderar att ta gratisbussen och äta på någon i centrum. Ät inte på någon restarang som ligger runt hotellet, dem är dyra och mycket dåliga. Hotellet har två pooler som är för varma att simma i. På grund av tidvattnet så är vattennivå i havet mycket oberäknelig. Oftast så fanns det inte vatten men när det fanns så var det mycket vackert.
Recenserad 29 november 2012
6,0
Lars från Sverige
Par
Bodde i 16 nätter i augusti 2009
Mercure lungt och avkopplande”
Väldigt lungt och avkopplande ställe,
Letar man efter action så hittar man inte det här samt så var frukosten och middagsbuffen väldigt dyr och inte så jättegod. Personalen var väldigt hjälpsam men deras chefer fick man se upp med. Stranden var för långgrunt perfekt till barnfamilj men inte om du vill surfa och leka i vågorna.
Detta ställe rekommenderar jag till par och gamlingar som vill ta det lugnt och bara va. Vill man ha action så ska man söka sig till Kuta. Det tog ungefär 20 min att komma till kuta men det var det värt. Åk med "bluewing taxi" de är de bästa och billigaste taxi bolaget. Vidare så rummen väldigt stilrena och fina och hotelområdet var en enda stor botanisk trädgård med små gångar ner till stranden samt de 2 poolerna. Som sakt väldigt lungt ställe men du skall helst inte äta där för det är för dyrt contra vad du får. Mitt mattips till dig är Mezzanine, Charming i Sanur, eller Bluefin i Kuta.
Recenserad 26 september 2009
6,4
Trevligt
Paul från Indonesien
Par
Rum Superior King
Bodde en natt i september 2018
Trevligt”
Very tired and food ordinary and boring. Staff lovely.
Recenserad 22 september 2018
Dear Paul, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It feels great to know that our staff friendliness meet your expectation. We take note on your concern of food and it has been share with our chef for our avaluation and improvement. While the renovation plan is on process, we have been conducting room enhancement to ensure our guest enjoy their stay with us. Over the last few months we have focused on new bedroom tiles, bathroom tiles, wall painting and floor grouting. Apart from the room structure, we have been replacing our towels in the room, pillow, and continuing upgrading our hotel facilities. We will work diligently to do the best we can prior to any refurbishment approved by the Resort’s Owners. Once again, thank you for the constructive feedback. We hope you will give us another chance to serve you better and showcase the improvements we have made by then. Sincerely, Eka Handayani Guest Experience Manager
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Mercure Resort Sanur
6,8
Trevligt
Paul från Indonesien
Par
Rum King Deluxe
Bodde i 8 nätter i september 2018
Trevligt”
Tired and needs refurbishment. Breakfast not up to standard and boring. Staff lovely. Rooms maybe 3 star for facilities but 1 star for condition.
Recenserad 13 september 2018
Dear Paul, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are glad to know that the service rendered by our staff was impressed you. I am sure that your feedback will motivate my team to keep up their performance. We take note on your concern of breakfast, please rest assure that it has been share with our chef for our evaluation and improvement.With regards of Resort Renovation, we are continually work on improving the Resort, though until a full Refurbishment occurs, the resort design will be remain the same. Our extensive internal maintenance programs are still carried on and we should have replaced the older mosaic shower tiles which give older impression of the resort.Once again, your feedback is truly appreciated as it greatly supports us to serve better. We truly hope you will give us another opportunity to serve you better in the near future.Sincerely,Eka Handayani, Guest Experience Manager
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Mercure Resort Sanur
10,0
Utmärkt
Jamie från Singapore
Par
Tvåbäddsrum Superior
Bodde i 2 nätter i augusti 2018
Utmärkt”
My friend and I really enjoyed our lovely stay at Mercure. The room, amenities, spa and staff were truly amazing. Just note that the sun beds along the beach are really popular. A guest had rudely moved our belongings from our sunbed and claimed that she was there earlier but went off for lunch. It would be worth for the hotel to advise guests on courtesy/rules of sun bed usage. So that guests will know to respect usage of the sun beds. Defn worth going back for another stay!
Recenserad 25 augusti 2018
Dear Jamie, Thank you for sharing your experience during your stay with us. It such a pleasure to know that you have had a pleasant stay with us. Knowing that you enjoyed our hotel service and facilities is truly delight us. Your kind word has been share with my team and I am sure it will motivate my team to keep up their performance. We are very excited to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager
Svarade 27 augusti 2018
Mercure Resort Sanur
4,8
David från Thailand
Par
Rum Superior King
Bodde i 4 nätter i augusti 2018
Getting old”
Stayed here once before, returned on that basis, staff were really pleasant and helpful, rooms are aging, no mini bar, no fresh milk, (only powdered) rooms were serviced daily, but towels look and feel as if they are being washed in grey cement water, hard and colorless. Pools are ok, breakfast is cheap, $15aud, but cold and fairly bland. There are much better situated and up,arket hotels along the beach now. Wifi is next to useless, seriously, really really slow and drops out continually, better off walk to nearby cafe and using there’s. Also, pathways between accommodation, pools and reception etc very dark, poorly lit and needs to be improved.
Recenserad 17 augusti 2018
Dear David, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to welcoming you back and knowing that the genuine service rendered by our staff was impressed you really delight us. It was saddened me to know that you faced some inconveniences during your stay. I noted your comments carefully and our teams have been made aware of the situation you were facing. Please rest assured as they are reviewing this matter thoroughly and actions will for sure be taken to prevent repeat occurrence in the future. We thank you for sharing your constructive feedback with us and we hope you will be kind enough to give us another chance to serving you better and showcasing the improvement we have made by then. Sincerely, Eka Handayani Guest Experience Manager
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Mercure Resort Sanur
10,0
Utmärkt
Saffron från Australien
Par
Rum Superior King
Bodde en natt i augusti 2018
Amazing day spa, clean room, great location!”
Loved the day spa, therapists were fantastic, the spa was very clean and the prices reasonable. The room was clean and spacious with a balcony. The hotel is in a great spot on the beach and you can eat at the organic cafe on the beach or in the hotel restaurant. If you walk out of the hotel on the otherside you will find the main street with lots of restaurants and shops. Will be back!
Recenserad 10 augusti 2018
Dear Saffron, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is very rewarding to receive positive feedback from our valued guest regarding their experience. We highly appreciate your good review and I have been shared your feedback with my entire team. I am sure that it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager
Svarade 13 augusti 2018
Mercure Resort Sanur
7,6
Mycket bra
Barry från Australien
Par
Rum King Deluxe
Bodde i 7 nätter i juli 2018
Not as good as it used to be”
The good things on a wonderful beach and located near lots of good restaurants. Poor - staff we’re inattentive and numbers much reduced in the restaurant at breakfast . Food quality not as good as on previous visits. Everything looking very tired in rooms and needing update. Need a quiet pool holiday ruined by screaming children every day for a week and unsupervised children and scrummages over sun beds. Overall very disappointing- this used to be a very good hotel.
Recenserad 24 juli 2018
Dear Barry, We very much appreciate for sharing your experience during your stay with us. We regret to know that your experience did not meet your expectation. We take note on your concern Food quality and it has been addressed with our Chef for our improvement. While the renovation plan is on process, we have been conducting room enhancement to ensure our guest enjoy their stay with us. Over the last few months we have focused on new bedroom tiles, bathroom tiles, wall painting and floor grouting. Apart from the room structure, we have been replacing our towels in the room, pillow, and continuing upgrading our hotel facilities. We will work diligently to do the best we can prior to any refurbishment approved by the Resort’s Owners. Once again, thank you for the constructive feedback. We hope you will give us another chance to serve you better and showcase the improvements we have made by then. Sincerely, Eka Handayani Guest Experience Manager
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Mercure Resort Sanur
9,2
Utmärkt
michael från Storbritannien
Par
Tvåbäddsrum Superior
Bodde i 7 nätter i juni 2018
Great Hotel”
Lovely rooms , good food, right on a good beach, near small shops and restaurants.
Recenserad 11 juli 2018
Dear Michael, Thank you very much for sharing your experience during your stay at Mercure Resort Sanur. We delighted to know that you have a great stay with us. We glad to know that you enjoyed our hotel service and facilities. Your kind word has been share with my team and i am sure it will motivate them to keep up their performance. We are very excited to welcoming you back again soonest. Sincerely, Eka Handayani Guest Experience Manager
Svarade 13 juli 2018
Mercure Resort Sanur
6,4
Trevligt
joanne från Australien
Ensamresenär
Rum Superior King
Bodde en natt i juni 2018
Be careful if you make a mistake with booking”
Hotel all good I have stayed there on numerous occasions as a quick stop over. Only issue I had this time was I incorrectly hit the wrong date when booking realizing my mistake I tried to change the booking (within 5 minutes) but this hotel had a non refundable policy. I totally understand and appreciate the non refundable policy, but I think as it was such a short time, the hotel would not have lost any other potential bookings and they would not have started any of the booking processes. Agoda were very helpful and contacted the hotel but the hotel decision was not to refund, I could cancel but not get the money. I contacted the hotel personally to explain my case but have never received any correspondece from them. I was a return guest to the hotel (not that that should make any difference), but I will not be staying there again in the future. So next time you make a booking double, triple check that you have hit the correct date (especially the month) lesson learned
Recenserad 28 juni 2018
Dear joanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We take note on your constructive feedback on cancelation policy, prepaid booking is non-refundable. Please rest assure that I have been share your feedback with our Reservation Manager for further investigation and evaluation. Once again, your feedback is truly appreciated as it greatly supports us to serve better. We truly hope you will give us another opportunity to serve you better in the near future. Sincerely, Eka Handayani Guest Experience Manager
Svarade 13 juli 2018
Mercure Resort Sanur
8,0
Fantastiskt
wendy från Australien
Par
Rum Superior King
Bodde en natt i juni 2018
Lovely!”
Superior rooms are better than deluxe! Ask for upstairs superior overlooking the pool, you wont be disappointed. Rooms a little dilapidated but atmosphere plus and very comfy! Gardens gorgeous. Staff amazing. Great location. Wouldnt stay anywhere else. Highy recommend RITZ tailor just up the road, has made hundreds of dresses for my business, not a stich wrong! Very reasonable prices. Gardenia is great for coffee/meals. DEnick Natural has recovered my lounge cushion x 2 over last few years also highly recommend. The only negative is the dark blue tiles make the pools too warm
Recenserad 27 juni 2018
Dear Wendy, Thank you very much for sharing your experience during your stay at Mercure resort Sanur. We delighted to know that you have lovely stay with us. Knowing that the staff friendliness, hotel location, and facilities meet your expectation is truly rewarding. We take note on your concern of the swimming pool tiles, please rest assure that it has been share with our respected department for our evaluation and improvement. We are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
Svarade 13 juli 2018
Mercure Resort Sanur
10,0
Utmärkt
Vicki från Australien
Par
Rum Superior King
Bodde i 7 nätter i maj 2018
Excellent place to R & R”
Terrific place to do as much swimming and partying as you want or as much relaxing (R & R) as you want. 3rd time there and many more to do when we can.
Recenserad 04 juni 2018
4,8
carol från Australien
Par
Rum Superior King
Bodde i 8 nätter i maj 2018
very dissapointing”
We have been going to Bali for 20 years. We travel there every 6 months and have stayed in many hotels, resorts, and private villas over that time. we decided to stay at the Mercure Sunar because the pictures on the internet are very enticing and make the place very inviting. However, that was not the case. On arrival we were put in a room bottom floor of 3 levels. the room was dark, cold and damp. You would pay $30 for anywhere in Bali for this room. I requested another room, only to be told i would need to pay another $120 per night on top of the $110per night we had already paid. I refused. I requested to be transferred to the Mercure in Legian then. Amazing they found another room, near the pool 2nd floor of two levels with a balcony. Much cleaner and brighter and in a little better condition. The building was very old and needs lots of repair. It is very overpriced and run down. It is quite a long way from the main attractions of Bali. I will not stay or recommend it to anyone.
Recenserad 03 juni 2018
Dear Carol,Thank you very much for sharing your experience during your stay at Mercure Resort Sanur.I regret to read that your overall experience did not meet your expectations through this review you shared with us. At Mercure, we always strive to craft positive experience to our guests and it makes me sad to see that it was not the case for you. While the renovation plan is on process, we have been conducting room enhancement to ensure our guest enjoy their stay with us. Over the last few months we have focused on new bedroom tiles, bathroom tiles, wall painting and floor grouting. Apart from the room structure, we have been replacing our towels in the room, pillow, and continuing upgrading our hotel facilities. We will work diligently to do the best we can prior to any refurbishment approved by the Resort’s Owners. We do hope that you would be kind enough to give us a chance to welcome again in the near future. Sincerely, Adrian Utomo, Executive Assistant Manager
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Mercure Resort Sanur
8,0
Fantastiskt
brooke från Australien
Ensamresenär
Rum Superior King
Bodde i 6 nätter i februari 2018
Mycket bra”
2nd stay at Mercure Sanur. Like the southern location and beach area. Staff are always friendly and helpful. Nice grounds, choice of pools and large beach lounging area. Plenty of restaurants, spas and shops nearby.
Recenserad 02 juni 2018
Dear Brooke, Thank you for sharing your experience during your stay with us. It is always a pleasure to welcoming you back again. We delighted to know that you have a pleasant stay with us. We looking forward to welcoming you again on your next holiday in Bali soonest. Sincerely, Eka Handayani Guest Experience Manager
Svarade 07 juni 2018
Mercure Resort Sanur
8,4
Fantastiskt
Elizabeth från Australien
Familj med äldre barn
Rum Superior King
Bodde i 14 nätter i maj 2018
Holiday”
Perfect position...we keep going back
Recenserad 26 maj 2018
Dear Elizabeth, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. we can't wait to welcoming you again in your next holiday. Sincerely, Eka Handayani Guest Experience Manager
Svarade 02 juni 2018
Mercure Resort Sanur
10,0
Utmärkt
Susanne från Australien
Grupp
Tvåbäddsrum Superior
Bodde i 2 nätter i maj 2018
A great stay”
This hotel lives up to its website and advertising. It is located in a quiet area of snow and right on the beach. The poos are nice the atmosphere is cosy and relaxed everywhere. If you want pantries on the beach you have it when you book in this hotel.
Recenserad 25 maj 2018
Dear Susanne, Thank you for sharing your experience during your stay at Mercure Resort Sanur. What a joy to read that you have a great stay with us. Knowing that you enjoyed our hotel facilities and service really delight us. We are very excited to welcoming you back on your next holiday in Bali. Sincerely, Eka Handayani Guest Experience Manager
Svarade 02 juni 2018
Mercure Resort Sanur
8,8
Fantastiskt
Susanne från Australien
Grupp
Rum Superior King
Bodde i 2 nätter i maj 2018
Priceless location if you want palm trees on the beach at reasonable prices.”
Bali isn't as cheap as it was but this hotel is still great value if you're not wanting 4.5-5 star accommodation. I stayed at the Novotel in Benoa for not much more. Room size (7), Cleanliness 5, staff 7, Breakfast 7, Location 9.
Recenserad 14 maj 2018
Dear Susanne, Thank you for sharing your experience during your stay with us. We are happy to know that you have a pleasant stay with us. Its feels great to hear that you felt satisfied with our hotel facilities and service. Your feedback has been share with my team and I am sure it will motivate them to keep up their performance. We are very excited to welcoming you back again at our resort. Sincerely, Eka Handayani Guest Experience Manager
Svarade 24 maj 2018
Mercure Resort Sanur
10,0
Utmärkt
Lucy från Storbritannien
Par
Rum Superior King
Bodde i 3 nätter i maj 2018
Such a lovely place! ”
We had an amazing time, such a lovely place and everything was perfect! Thank you!
Recenserad 09 maj 2018
Dear Lucy, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are delighted to know that you have has an amazing time and lovely holiday with us. Your kind word has been share with my team and I am sure it will motivate them to keep up their performance. Once again, thank you for sharing your experience and we are very excited to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
Svarade 24 maj 2018
Mercure Resort Sanur
12345
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