Novotel Phuket Kamala Beach Hotel
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Novotel Phuket Kamala Beach Hotel

118/16 Moo 3, Tambon Kamala, Amphur Kathu, Kamala, Phuket, Thailand, 83150
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    Novotel Phuket Kamala Beach Hotel omdömen

    8,1
    Fantastiskt
    /10
    ( 473 omdömen)Se vad andra gäster sa
    8,6
    Utmärkt rumskomfort
    83 % skulle rekommendera boendet till en vän

    Sånt du kommer att gilla med Novotel Phuket Kamala Beach Hotel

    Saker du kommer att älska

    • flygplatstransfer

    • 50 m från stranden

    • valutaväxling

    • gratis Wi-Fi i samtliga rum

    Fantastiskt
    Läge
    8,0
    PÅ KARTAN
    Fantastiskt läge - 50 m från stranden
    Populärt
    I närheten
  • Kamala strand790 m
  • Phuket FantaSea - temapark790 m
  • Surin strand1,64 km
  • Patong strand7,65 km
  • Karon strand13,21 km
  • Wat Chalong - buddisttempel14,09 km
  • Big Buddha Phuket - tempel15,29 km
  • Kata strand15,79 km
  • Nai Harn strand20,8 km
  • Promthep Cape - utkiksplats22,73 km
  • Valuta för pengarna7,9
    Avstånd till centrum24 km
    Lägesbetyg8,0
    Närmaste flygplatsPhuket internationella flygplats (HKT)
    Avstånd till flygplats16,4 km

    Tillgängliga rum på Novotel Phuket Kamala Beach Hotel

    8,6
    Fantastiskt
    Rummets komfort & kvalitet
    Rum Ocean (Ocean Room)
    Rum Ocean (Ocean Room)
    ...
    • Rumsstorlek: 35 m²/377 ft²
    • Utsikt: Hav
    • 1 king size-säng och 1 bädd...
    Ange datum för att se priser
    Superior Twin
    Superior Twin
    ...
    • Rumsstorlek: 35 m²/377 ft²
    • balkong/terrass
    • 2 enkelsängar och 1 bäddsof...
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    Rum Superior King (Superior King Room)
    Rum Superior King (Superior King Room)
    ...
    • Rumsstorlek: 35 m²/377 ft²
    • balkong/terrass
    • 1 king size-säng och 1 bädd...
    Ange datum för att se priser
    Superior med havsutsikt (Superior Ocean Side)
    Superior med havsutsikt (Superior Ocean Side)
    ...
    • Rumsstorlek: 35 m²/377 ft²
    • Utsikt: Hav (delvis utsikt)
    • 1 king size-säng och 1 bädd...
    Ange datum för att se priser
    Ocean Svit (Ocean Suite)
    Ocean Svit (Ocean Suite)
    ...
    • Rumsstorlek: 72 m²/775 ft²
    • Utsikt: Hav
    • 1 king size-säng och 1 bädd...
    Ange datum för att se priser
    Dubbel eller enkel superior (Double Or Twin Superior)
    Dubbel eller enkel superior (Double Or Twin Superior)
    ...
    • Rumsstorlek: 30 m²/323 ft²
    Ange datum för att se priser
    Dubbel eller enkel superior (Double Or Twin Superior)
    Dubbel eller enkel superior (Double Or Twin Superior)
    ...
    • Rumsstorlek: 30 m²/323 ft²
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    Rum Superior (Superior)
    Rum Superior (Superior)
    ...
    • balkong/terrass
    • Rökpolicy - rökfria rum til...
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    Superior Room
    Superior Room
    ...
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    • dusch
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    Ocean Superior (Superior Ocean)
    Ocean Superior (Superior Ocean)
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    • dusch
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    Omdömen från Agoda (473)Omdömen från Booking.com (1405)
    8,1
    /
    10
    Renlighet8,1
    Faciliteter7,8
    Läge8,0
    Komfort och kvalitet8,6
    Service8,3
    Valuta för pengarna7,9
    Alla språk
    Alla typer av resenärer (473)
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    Visa omdömen som nämner 

    Visar 321 verifierade gästkommentarer
    12345
    8,4
    Fantastiskt
    Josefine från Sverige
    Par
    Superior Twin
    Bodde i 4 nätter i januari 2018

    Mycket ryssar, annars väldigt fint hotell precis vid stranden ”

    Mycket ryssar som inte kunde bete sig, personalen verkade vara rädda för att säga till dem. Vi bodde 4 nätter jan 2018 och hotellets restaurang var väldigt dyr. Så även minibarens priser. Ölen kostade 80 svenska kronor. Annars mycket fint med bra läge i Kamala, väldigt lugnt område. Sängen var skön och frukosten fantastiskt bra!! Rekommenderar starkt, trots höga priser på mat och dryck.

    Recenserad 15 januari 2018

    Dear Josefine, Thank you very much for taking the time to share your most recent experience at Novotel Phuket Kamala Beach. From the beginning to the end, our intention is to give you great memories, and we are delighted to read that you would highly recommend our hotel! With regards to your comment on the prices, please note that our restaurant is committed to providing premium quality service, and with this commitment the prices are relative to the quality offered, we will take your comment into consideration so thank you for raising it to us. Once again, thank you very much for writing in; we are looking forward to welcome you back again soon Best regards Clara Horlon Digital Marketing Manager

    Svarade 16 januari 2018
    Novotel Phuket Kamala Beach Hotel
    8,8
    Fantastiskt
    Kinga från Sverige
    Ensamresenär
    Rum Superior King
    Bodde i 4 nätter i april 2017

    Väldigt bra hotell med bra gym och pool i lugnt läge. Inget för de som vill ha mer party, men perfekt ställe om man vill ha lite lugn och ro. ”

    Väldigt trevlig personal som hjälpte mig att byta rum när jag insåg att jag missat information om att det skulle vara konstruktionsarbete på hotellområdet. Mitt rum vette direkt mot det, men fick byta upp mig till ett bättre rum med utsikt över havet för en mindre avgift. Mycket uppskattat! De var väldigt vänliga och tillmötesgående på hela hotellet. Bra frukostbuffe och bra restaurang på taket, om än något dyr. Bra läge på hotellet om man vill ha lugn och ro och inte vill störas av strandförsäljare och mycket folk. Passade mig perfekt och kommer absolut åka tillbaka!

    Recenserad 05 maj 2017
    8,8
    Fantastiskt
    suzana från Sverige
    Familj med små barn
    Rum Superior King
    Bodde i 5 nätter i februari 2017

    Fint, jättefin strand”

    Allt var jättebra och fint på hotellet, men maten och drycken var för dyr, inte jättegod heller. Stranden vid hotellet var jättefin, bäst på hela Kamala.

    Recenserad 10 mars 2017
    9,2
    Utmärkt
    Katrin från Sverige
    Familj med äldre barn
    Rum Ocean
    Bodde i 2 nätter i mars 2016

    -”

    -

    Recenserad 04 april 2016
    9,2
    Utmärkt
    Guilherme från Portugal
    Ensamresenär
    Superior Twin
    Bodde i 4 nätter i maj 2019

    Great location and the spot with the cleanest beach!”

    we stayed in a standard room, however, will definitely come back and invest in staying in a room front to the beach...really worth the view especially if staying for a short time. The standard rooms break a bit the beauty of the exotic location... there's no much of a 'Thailand' feeling in the architecture\design. the only bad thing I would say is that Ocasionally have construction noise. As a vegetarian, also some nice choices in the breakfast and great idea to have NANA BOWLS at the pool bar! keep up and will def recommend in case you are tired of noisy and busy Thailand.

    Recenserad 19 maj 2019
    4,4
    Eitan från Israel
    Par
    Rum Ocean
    Bodde i 2 nätter i maj 2019

    Not recommended ”

    All the area around is hotel is under construction there is an OPEN SEWERAGE near the hotel that goes directly to the ocean in front of hotel. you can actually smell that. The hotel itself is not very clean, and very noisy.

    Recenserad 19 maj 2019

    Dear Eitan, Thank you for taking the time to provide us with your feedback. We would like to start off by providing a sincere apology for the fact that you did not have a positive experience at our resort. Regarding the construction - while there continues to be development further down the road from us, we would like to note that this construction should not have any direct impact on our property and will also note that the building right next to us is now complete. However, we apologize again if it negatively impacted your stay in any way. As for the canal that you mention, it is true that there is rain water from the hills behind us that naturally flows into the sea, but we can assure you that the water is regularly tested, as we take great care and pride in the beautiful state that our beach is in. We can only hope to have the opportunity to welcome you back in the future to turn your experience around. Sincerely, Andrew Lindsay Digital Marketing Manager

    Svarade 31 maj 2019
    Novotel Phuket Kamala Beach Hotel
    6,0
    wanlaya från Thailand
    Par
    Superior Twin
    Bodde en natt i oktober 2018

    Över medel”

    Breakfast is good

    Recenserad 20 maj 2019

    Dear wanlaya, Thank you for taking the time to provide a review of our resort. We are happy to hear that you enjoyed our breakfast buffet. If you have any further feedback in terms of how we can make future stays with us event better, please feel free to reach out to us, as we are always looking for new ways to improve the guest experience at our hotel. We hope to have the opportunity to welcome you back in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

    Svarade 31 maj 2019
    Novotel Phuket Kamala Beach Hotel
    8,4
    Fantastiskt
    Jack från Thailand
    Par
    Superior med havsutsikt
    Bodde i 2 nätter i april 2019

    Great location but crowded ”

    Location is great, however getting in and out with car can be scary - entrance is behind curve on a hillside - especially if wet. Hotel is on beachfront, chairs and umbrellas are hotel owned. We are used to bigger property with more space and bigger pool. The pool felt crowded!with only 10 people in it. Great place if you are into beach.

    Recenserad 15 april 2019
    8,0
    Fantastiskt
    Muhammad från Malaysia
    Familj med små barn
    Rum Superior King
    Bodde i 3 nätter i mars 2019

    a good hotel but overpriced for what they offer ”

    its a good hotel in terms of the beach and the overall facilities, but if you want to be closer to town its neither here nor there, breakfast was basic for a 5 star hotel and 80 bhatt for a latte at breakfast (on top of the premium room rate) put me off . but all in all a solid 3.5 out of 5 hotel

    Recenserad 21 mars 2019
    8,8
    Fantastiskt
    Michael från USA
    Familj med äldre barn
    Rum Superior King
    Bodde i 4 nätter i mars 2019

    The best view on a great beach, Kamala...”

    Killer views and great hotel room.. Make sure to pay for the sea view upgrade.... Kamala is a very pretty beach and this hotel is on the beach, with a great view.... Breakfast was very high quality. Pan, was great staff and tried to help...

    Recenserad 08 mars 2019
    4,4
    paulo från USA
    Affärsresenär
    Rum Superior King
    Bodde i 2 nätter i april 2019

    Terrible rip off .”

    Terrible disgusting service at check in reception , avoid if u a foreigner, bad education and thai manners, we came for our anniversary, assistant manager rude and miss Fah or Fanh was terrible and openly lied about room prices and booking , our first room as a joke with a broken lock on the door which they did not wan to fix or move us to another , we paid extra $200 to stay in a better room . Before us we saw them being rude to all 3 couples in front of us also . avoid this place .

    Recenserad 11 april 2019

    Dear Paulo, It is with deep regret that you did not have a positive experience at our resort and we would like to sincerely apologize for having let you down on this occasion. The quality of our service is of upmost importance to us and is something we are often praised for, so it is very disappointing to read that the impression that was left on you was not a positive one. We can assure you that our team did not lie to you and would have offered the best room upgrade for your needs based on availability at the time. However, we will make sure your review is shared with our Front Office team so that we can ensure consistency in our service and that all of our guests feel as though their needs are being properly addressed. We do hope that we will have another opportunity to welcome you back in the future to provide you with the quality of service that we are known for and that you deserve. Sincerely, Andrew Lindsay Digital Marketing Manager

    Svarade 19 april 2019
    Novotel Phuket Kamala Beach Hotel
    8,4
    Fantastiskt
    Svetlana från Ryssland
    Familj med äldre barn
    Superior Twin
    Bodde i 7 nätter i mars 2019

    Good value for money, nice location”

    Nice hotel and general impression is that it's good value for money. We liked the location far from central Kamala beach, here the water was cleaner and much less people. We didnt like the swimming pool, it was green. The food at all the restaurants was good, and choice ant quaility. Breakfast offering was perfect. I'd like to recommend to meet the sun decline in the evening, very beautifull and peacefull, nice live music. Premises (rooms and coridors) looks that need some renovation but still quite reasonable. When we just arrived (at night at 3am) we've got the room with wrong bads and the worst location with the view of parking and renovation works, so the next day we haveto spent some time for discussion it with the receptionists and moving to another room. The second room was ok.

    Recenserad 03 april 2019
    10,0
    Utmärkt
    Catherine
    Familj med äldre barn
    Superior Twin
    Bodde i 4 nätter i mars 2019

    Relax by the beach best sunsets ”

    The hotel was great, just at the end of a beautiful beach. Not for the hedonistic but sit on the rooftop, enjoy a cocktail and take pictures of the sunset to remember all your life - also will make your pals green with envy!

    Recenserad 29 mars 2019
    2,4
    Andrew från Kanada
    Par
    Rum Superior King
    Bodde i 2 nätter i juli 2018

    Garbage Service, Staff, and Room”

    I paid far too much for a suite that had broken equipment, a stained and filthy tub, and a view of a construction site with workers staring into my windows. My partner and I were looking forward to a nice view, to being able to have our windows open to light up the room (since there was a few broken bulbs and the room lighting was barely adequate), and overall we were heavily disappointed with the stay, and service we received. Avoid like the plague and spend your money elsewhere.

    Recenserad 25 mars 2019

    Dear Andrew, We would like to start off by providing a sincere apology for the fact that you did not have a positive experience at our resort and for having let you down on this occasion. Regarding the view from your room – we do apologize if what you received did not align with your expectations. All of our rooms come with a balcony, but our Superior rooms do not come with a view of the ocean or our gardens, and are not marketed as such. However, we apologize again if there were construction workers on the adjacent property – although the development is complete, there continues to be some maintenance work at times. Your feedback regarding the cleanliness and lighting in your room has been passed on to our Housekeeping & Engineering teams, so thank you for raising this with us. We can only hope to have the opportunity to welcome you back in the future to turn your experience around. Sincerely, Andrew Lindsay Digital Marketing Manager

    Svarade 27 mars 2019
    Novotel Phuket Kamala Beach Hotel
    8,8
    Fantastiskt
    Moniq från Nederländerna
    Par
    Rum Superior King
    Bodde i 2 nätter i september 2018

    Gorgeous hotel with amazing beach view”

    Got here with a bad jetlag and our suitcases were left at Russia airport, we were very tired and hope to get an early check in which is sweetly arranged by them along with a room upgrade. Fang, the name of the receptionist who helped us was very sweet and helpful. Beautiful room and clean the only downside was it is quite far from everywhere even a convenience store which quite devastating for us that day because we just need to buy some 1 night survival kit without our luggages. Nonetheless, the pool was amazing, the food and breakfast was nice and it was a pleasant stay indeed

    Recenserad 25 oktober 2018

    Dear Moniq, Thank you for taking the time to write on Agoda following your recent stay with us. A "Gorgeous hotel with amazing beach view" is certainly a label we like to hear! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many shops. The resort also has a Home Convenience Store where you can buy basic toiletries. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

    Svarade 30 oktober 2018
    Novotel Phuket Kamala Beach Hotel
    9,2
    Utmärkt
    LEE från Singapore
    Familj med små barn
    Rum Superior King
    Bodde i 2 nätter i september 2018

    Great scenery and friendly staff”

    Great hotel for family with kid. Kid can play in the Kid's club, swimming pools (seperate pool for kid and adult) and also play sand at the beach. Worth it to spend time with family. Unfortunately, next to the hotel got construction and have little bit noisy in the afternoon, but still acceptable (depend on the room you stay). All the staff is so friendly and they allow us to extend 2 of our rooms (total we have 4 rooms) from check-out time at 12 noon to 3pm so that parents and kid can take a short rest before heading to airport. For the location, it is not really convenience if you would like to go out from the hotel as its quite far from the town. Cab fare is 500 baht for 4 passengers car. However, hotel have provided shuttle bus (3 trips i.e. 12pm, 3pm and 8pm) to Patong and will stop at Big C Extra exit.

    Recenserad 24 september 2018

    Dear Lee, Thank you for taking the time to give us feedback from your recent stay with us. Many of our guests do prefer the resorts location in the quieter area of Kamala Beach, while with a 10 minutes stroll you are in the Kamala town where you can find many shops and restaurants. There is nothing more precious than quality family time and we are very happy to hear we were able to great that perfect backdrop for you and your family. We hope to have the pleasure of seeing you again soon for your next stay in Phuket. Best regards Clara Horlon Digital Marketing Manager

    Svarade 01 oktober 2018
    Novotel Phuket Kamala Beach Hotel
    8,8
    Fantastiskt
    Ruben från Thailand
    Familj med små barn
    Rum Superior King
    Bodde i 2 nätter i augusti 2018

    Great hotel for a relax weekend with kids ”

    We stayed in this hotel 8 people including 4 kids (8, 7, 5 and 1 yrs old). Facilities and beach are fantástic. I definitely recommend this hotel. Business type rooms but for us we don’t stay in the room except for sleeping and taking shower. Nice beach kids friendly, except when tide is high but even in rainy season that happens few hours a day.

    Recenserad 13 augusti 2018

    Dear Ruben, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Glad to see that you enjoyed your stay, and with our great kids club, direct beach access and kids pool, there is plenty of things to keep kids busy while you get a chance to relax. We look forward to welcoming you back again in the future. Warm Regards Clara Horlon Digital Marketing Manager

    Svarade 16 augusti 2018
    Novotel Phuket Kamala Beach Hotel
    8,8
    Fantastiskt
    Jew från Singapore
    Par
    Rum Superior King
    Bodde i 3 nätter i augusti 2018

    Awesome hotel on the decline.”

    When i visited 3 years ago, hotel was spanking new and staff were amazing. This trip, i noticed that furniture are starting to look dated and staff professionlism and friendliness have drastically decline. Staff used to greet guest along the coridoors and thr friendliest of smiles at morning breakfast. not anymore.

    Recenserad 10 augusti 2018

    Dear Jew, Thank you for taking the time to give us feedback from your recent stay with us. We are very disappointed to read that we didn’t live up to your experience from your previous stay three years ago, your comments on hotel condition and service will be considered with care on how we may improve, so thank you for mentioning that to us. Thank you once again and I hope that we can redeem ourselves sometime in the future. Best regards Clara Horlon Digital Marketing Manager

    Svarade 14 augusti 2018
    Novotel Phuket Kamala Beach Hotel
    9,6
    Utmärkt
    Pedro från Kanada
    Par
    Rum Superior King
    Bodde i 9 nätter i januari 2019

    Utmärkt”

    Very nice place. It is away from the main town and beach area so you have a nice quiet part of the beach to yourself. However, that means you need to walk 10-15 minutes or take a taxi/scooter to go anywhere which is a bonus if that’s what you want. Note that they are building a new hotel right next to it so they might lose that appeal soon.

    Recenserad 04 februari 2019

    Dear Pedro, Thank you for taking the time to provide a review of our resort. It is always our goal to provide our guests with an exceptional experience, so we couldn’t be happier that we were able to achieve this during your stay with us. We hope to have the opportunity to welcome you back at our resort in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

    Svarade 07 februari 2019
    Novotel Phuket Kamala Beach Hotel
    8,0
    Fantastiskt
    Fredrik från Sverige
    Familj med små barn
    Rum Superior King
    Bodde i 7 nätter i januari 2019

    Great staff, nice pool, but expect more updates from Accord”

    The staff are great and very kind. We had a room at the edge of the property and the walk was far...we asked to be moved closer to the lobby and they accomaded us the next day. They made up the sofa bed for our 5 year old free of charge and that was very nice as other properties charge for this service. If this was privatly owned I wouldn't complain but the hotel is part of the Accor group therefor I have higher expectations for the look of the interior... the hall tiles look worn, the wood floor in the rooms could use replacement and the shower shelves had been repaired numerous times. The pool was very nice and a salt water pool which is good for the skin, environment and clean. The kids club was a free service which was very nice to give a small break to the parents if your small ones are up for that. The hotel is at a very quiet end of the beach, however there is construction next door of a new property where the workers work until 10:30 pm 7 days / week.

    Recenserad 13 januari 2019

    Dear Fredrik, Thank you for taking the time to provide a review of our hotel following your recent stay with us. We pride ourselves on the level of service provided by our team, so we really appreciate your comment on the quality and kindness of our service staff, and will make sure it gets passed on to them. It was our pleasure to have set up a sofa bed for your 5 year old. Regarding your comments on the look of the interior of the hotel, we appreciate your feedback and are happy to note that we are currently working on a number of initiatives to address this, including painting our interior corridors. However, we would like to sincerely apologize that your expectations were not met in this regard during your stay. We hope to welcome you and your family back again in the future. Best Regards, Andrew Lindsay Digital Marketing Manager

    Svarade 16 januari 2019
    Novotel Phuket Kamala Beach Hotel
    12345
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