härligt hotell med mat,nöje å shopping runt hörnet”

perfekt hotell för både familjen såsom paret. Allt ligger runt hörnet, patong beach eller lugna härliga laem sing..

Kanon!!”

De var trevligt att återvända till Novotel Phuket igen. Ett härlig pool område. Bra frukost samt kunna köpa något om man vill efter en dag på stranden. Kan bara rekomendera hotellet

Family Trip Jun 2019”

The sea view room is having very nice view, room is clean and staff is friendly. Breakfast option is limited,it will be better if there is more choices. Hotel provide free shuttle to Patong shopping centre.

Staff are great!”

What I love most of Novotel Phuket Resort is the friendliness and top notch customer service of their staff. From the concierge to the smiling front desk and even to their housekeeping. I give them a 10. The Filipinos working there were exceptional as well. You will truly feel at home with them. The location is quite a walk from the Patong Center especially for seniors but you would enjoy walking along the beach. It is also just across the beach which is a big plus factor. We had a good time swimming at the beach. Oh and the hotel provides you with a nice fashionable bag with towels to bring to the beach

Nice hotel with nice view”

This is a nice hotel with good view but the problem is whenever need to go back to the room from lobby we will need the climb up the hill. So if go with small children or older people it is extremely a problem. Maybe they should provide shuttle up to the room.

Great location, Beautiful Hotel”

This hotel is not an inexpensive option but you certainly get what you pay for! Accommodation is clean and comfortable with good services available for fitness/business/family as required. Staff are friendly and helpful and the tourist desk was always available for assistance as necessary. Reception was efficient and professional and room service was prompt.

Really appreciated their excellent services”

I intended to book another Novotel vintage park resort but mixed up with this one. Really appreciated their professional service to change for us. In fact, the hotel itself is very good, room is big with big balcony facing paying beach. Staff are friendly and professional.

pleasant hotel for familys”

good hotel for families, with 3 restaurants 3 swimming pools,friendly staff,a table tennis table and 2 tennis courts.beach 100mtrs away and in quiet part of patong.rooms in the 100s to 200s are at front of hotel, ie less of a walk.hotel does have a free tuk tuk at entrance to drive up hill but was never there when i came back so walked up stairs.traffic also drives on right lanes instead of left so beware at all times even traffic going wrong way down one way streets.

Excellent service, Nice room, Great hotel”

I would like to say BIG THANK YOU to Ms Preet (Guest Relation Manager) and her team. With the excellent service by Ms Preet, I and my wife enjoy a memorable wedding anniversary holiday at Novotel Phuket Resort

It was our first time to Thailand Phuket, we loved it totally loved the room, staff absolutely great”

The tour ladies were unbelievable , massages were devine my favourite lady Tick best massages i have ever had and trust me i have had massages in Nha trang, Bali, Penang, Fiji Sri lanka this lady was the best, front desk ladies were fantastic, and our security guy Sai he was such a wonderful person, so recommend this hotel so great, pools were absolutely great, water was warm and so inviting to hop in, the front desk manager was absolutely great, he was so helpful, will defineatly go back here, best room, 4 th floor sea view with bath and shower what a dream. We will be back

older hotel in an ok position, not in heart of patong”

beach aND UNCROWDED BAR ACROSS THE ROAD FROM HOTEL. JOES DOWNSTAIRS AND BAAN PA RIM RESTAURANTS JUST UP HILL. 3 POOLS

Definitely worth the money for rooms with sea view.”

Convenient to Patong town center and beach; kids friendly and nice clean room.

Utmärkt”

The resort is located on top of the hill and require some walking. A very relaxing resort and the staffs and reception are very friendly and helpful. My son left his favourite blanket at the resort and Mr. Rerngsak Santong, the Manager and Ms Fon, his team mate took the trouble and courier back to me. Thank you so much and we will definitely be back next year.

The room was great but the services were dissapointing, the check in process was too long ”

The luggages were too long to deliver to the room and at check out time no one helped us with the luggages. The worst part was the buffet breakfast, tables are dirty and not prepared, we were ignored by the waiters.

Mycket bra”

The location is good for first timers couple. I would like to thank Ms Sumin, the hotel staff who had checked us in; she is very friendly and professional in her tasks. The room is clean and nicely furnished and the hotel provides free shutter transport up and down the hill to the main gate and to Jung Ceylon shopping mall. Either Agoda or the hotel concerned should let us know beforehand on the deposits required when checking in the hotel as we were caught off guard to the deposits required.

Overall good”

We got an upgrade from superior to deluxe ocean view. But the aircon had some problem. On complaining we got shifted to the next room which was good and also had a better view. A lady staff from the front desk helped us a lot. Breakfast and pools were good. Few of the cleaning staff were rude and unprofessional. Free shuttle service was very helpful. It would have been better if there were at least few fun activities in the resort.

Wonderful Stay”

Love the hotel for the 5-star treatment. Hotel room and premise is very clean. The Staff are all very professional. We had the pool access room, is a wonderful experience indeed! Will be back for sure!

Very poor communication ”

We confirm the booking before we go to Phuket all email confirming the date for check i. When we checking in the staff told us that our booking is cancelled. We spend 3 hours to proved at the end we check in at 2 am in the morning after a long flight.

Great stay”

We had a very pleasant stay. We travelled with our 3 year old together with another couple with toddlers. The check in staff and security guards were great. However, there were 2 particular staff at the coffee house that was rude during lunch and dinner. The morning staff at the coffee house was great! We had 2 incidents that a waiter and waitress was rude to us. Apart from that it was a wonderful stay! Rooms were great and check in, security and housekeeping staff was wonderful. Will definitely go back to stay! Location is central enough to go out for food but quiet as it was at the end of patong beach. Beach was nearby, opposite the hotel which made it convenient.

Good for families with young kids”

All in all a good place to go with kids on a reasonable budget. Close to Patongs nightlife without having it on your doorstep with is good for vacationing families. close to the beach and nice restaurants (try Joe's downstairs for sundowner cocktails). It is a good family resort but situated on a hill so be prepared for some stair walking with prams etc as there are no lifts from the lobby to room or rooms to beach. My second visit with a young family and would go again