Novotel Samui Resort Chaweng Beach Kandaburi

Väldigt missnöjd med vistelse. Har bott på flera Novotel och denna håller inte standard. Bodde på hillside stora rum men gammal och omodern. Personalen verkar ointresserad i stortsätt, restaurang personalen stod och hängde och pratade med varandra för det mesta. Inget service mind alls. Dem enda som gjorde sina jobba var bellboy och vakten, dem hälsade och pratade med oss. Skulle inte bor här igen.

hade en bra vistelse på hotelet med familj

Frukosten var bra. All service på hotellet var utmärkt. Bad i havet på bekvämt gångavstånd. Trevliga pooler på hotellet. Vår enda anmärkning rör kvaliteten på maten i Beach-restaurangen. All fisk var inte färsk. Vissa varmrätter med kött var smaklösa. Hotellets personal och huvudchef, John, mycket trevliga, responsiva och gästvänliga. Vi kan mycket väl tänka oss att bo här igen, men lunch och middagar äter vi på annat håll. Härvid kan varmt rekommenderas Anong (på gångavstånd, 150m från hotellet), Bistrot i Chaweng (franskt och Thai) och Pru Chaweng (kombinera med Reggae Pub next door).

Väldigt bra. Vi trivdes kanon under hela vistelsen. Personalen var fantastisk. Rummen och hotellområdet var rent och fräscht. Kan verkligen rekommendera detta hotell. Ligger lite utanför den mest intensiva delen av Chaweng men ändå gångavstånd. Har bott på flera hotell i samma prisklass i Chaweng och då är detta enligt mig det bästa.

Bra vistelse, ligger lite långt upp på Chawengstranden. Pool, frukost och personal får tummen upp.

Kandaburi resort var vi mkt nöjda med, stora fräscha rum. Två trevliga poolområden, dock var poolområdet närmast stranden att rekommendera. Att tänka på och som vi skulle gjort annorlunda är att boka ett rum närmare stranden, vi bokade hillside rum och hamnade då på andra sidan utav vägen,dock enbart 2-3 minuters gång till stranden.

Bodde 3 nätter på Deluxerum, fint och stort rum tv, cd, minibar mm. Bra läge i slutet av fin strand och med 2 pooler, restaurang, bar. Frukosten kunde ha varit lite bättre men är ok. Hotellet är delat med en väg så vill man bo nära stranden måst man säga till vid bokningen annars är det nog stor risk att man hamnar på andra sidan.

Hotellet var mycket fint och rummet (Deluxe Hillside) var stort och lyxigt. Hotellet är dock enormt och Hillside ligger på den övre delen, vilket inte är lika nära stranden som den stora poolen. Det finns en till pool på den övre delen som också är fin. Frukosten var väldigt stor och mycket bra! Mycket dyrt att äta vid poolen då de tar skatt och serviceavgift på ca 17%. Bra hotell i övrigt, men dock väldigt stort.

Vi bodde på Kand buri under en veckas tid. Väldigt bra pooler för barnen och bra mat på hotellet. Lunch och Middag hittar man billigare och bättre bara några meter utanför hotellet längs stranden.

Vår familj om 5 personer (2 vuxna samt 3 tonårsbarn) delade på två fina sviter med ett enormt badrum. Läget är bra, lite lugnare än mitt i centrala Chaweng, ca 15 minuters promenad till centrum. Poolområdet som ligger precis vid den privata stranden är väldigt behagligt. Det enda som kan dra ned betyget något är att det är väldigt långgrunt, annars så är det ett topphotell som vi varmt kan rekommendera.

Resorten ligger i norra delen av Chaweng Beach, ett lugnt område. Ett tips är att hyra mopeder om man vill ta sig runt. Inte mycket runt hotellet, bra restauranter i centrala Chaweng. Undvik massagen på hotellet då dom inte är kunniga, servicen på restauranten nere på stranden är väldigt ojämn, men maten är bra. Ett bar hotell för småbarnsfamiljer, då poolområdet är väl anpassat för barn. Över lag ett godkänt betyg. Värt pengarna.

Good size rooms very close to beach

A good hotel, very clean and fresh, private beach right next to the pool. Rooms were very clean and I was surprised with a up grade to the honeymoon suite as my booked room was not available. This was a great gesture on Managements part.

This resort is nice... very big, 2 sites; one by the beach and one by the hills. The beach side is nicer as it oversees a beautiful strip of Chaweng Beach with gorgeous white sand. The beach provides access to many bars and restaurants. The hotel also has 2 awesome pools. The hotel restaurant is nice, but does not have too much variety. Breakfast was okay, nothing special. Amenities were lacking in the room I was in; all that is provided is shampoo, conditioner, shower gel and soap. The bathroom was huge with a spa. The room was neat and spacious (although lacking any character), but cleanliness could be improved. It needed some dusting and I was also unfortunate enough to get a bed with bed bugs so I didn’t sleep in it for fear of being bitten. The front office and concierge staff were the best part of my stay as they were helpful and amazingly friendly. I’d recommend this place mostly for the service and pool/beach access.

Amazing hotel,. perfect to take your partner

I have mixed feelings about this hotel. Our room was spacious and very nice. The staff in reception is very kind and helpful. The water at the beach is warm and the sand is soft. You can walk out a little way and sit in the water and it is calm. The parts I didn't like are: you have to walk across the street if your room is located away from the reception and it is a very busy street. There is a person who stops traffic so you can get across. You have to go through reception to get to the beach; so it's a ways to get there. It was very noisy with Chinese people and their children practically yelling at each other when we were there. They allowed their children to run between tables at breakfast and around the pool where people are trying to relax. There was a high percentage of Chinese compared to other nationalities and it was not relaxing due to their loud behavior. The breakfast wasn't organized. Apparently, they were short staffed, but some of the staff was rude; I'm not sure if they were stressed, but they told people they didn't have certain items that were definitely available. After a couple of days of frustration, we approached the manager and finally the general manager, Domenic. He was very professional and listened carefully to our concerns. He explained that he had been there only nine months and that things had improved but still needed some work. He really tried hard to work with us to make things right. In the end we decided to go to Ko Phangan and he arranged for transportation to the ferry, and transportation when we returned since we had a flight to Bankok. The staff helped us get our ferry tickets and were extremely helpful. He also gave us credit for the days we chose not to stay at the hotel. I believe he will make this a great hotel if he gets more time to secure a reliable staffing.

The room is spacious. Even the bathroom can be easily be another hotel room. I love everything about this hotel. I had such a lovely stay. Will definitely come back here again.

Near the rooms a swamp filled with mosquitoes and frogs the room has the worst floorplan ever i took the family room . when entering the room you enter into to bathroom . to exit the room you must go throught the bathroom . the hotels locationc sucks. the hotel is very old . ruins the name of novetel worldwide not even 2 stars the only thing thats ok is the pool. even the beach is with sewer water

Very nice resort, with beautiful garden. Nice big pool, sea looks really beautiful but is not deep. I Get a free upgrade to a room close to the pool, rooms are very spacious. The hillside rooms are a little far and you have to cross a busy road. Airconditioning in the room was working very bad, get an other room but also in this room the temperature stayed very high at night. Last few days the room was smelling like sewage, also outside the room. After complaining at reception, they light some candle. That solved the smell but not the problem. Breakfast is nice but, the same everyday. Food and drinks are over priced. Will I stay again? For sure , but only with some good air-conditioned rooms.

It should be better since we chosen the hotel in a standard of Accor group but i don't know in which system they use for screening their customers. We are 2 ladies and they have add us to the room which is very far away to the back side of the hotel. And since the building have many level with at least 4 elevator with different kind of floor. First arrived they took us to the room by the 3rd elevator which we have to go up to 4 floor then take Tehran half floor by stair. But when we have to come back to the room by ourself we took the 1st elevator and the top floor we can press is 4 floor but we came off seem to be in a different floor of our room then we walk up by stair for 2 more floor. Basically it is too complicate and to far for the woman walking back to the room. Especially if it at the night. Then at the beach side there is not enough towel and no refill. We have been waiting until we finished and i end up by sharing the towel with my friend. The staff at the check in didn't inform us for any of hotel information, we have to ask from one of the expat staff for the breakfast place and he was informed us we can have breakfast at both side. But when we arrive on the beach side for breakfast the other expat staff told us this side is reserve for the customers that stay on this side. This is quite impolite for my opinion to reply to your customer in this kind of way. So we have told her that one of the staff told us to come here or should we walk back, and at the end she allow us to have the breakfast there. There is many way to handle this situation, you should check with your front desk first if they have inform to all the customers or not. However the other day we stay on the other side but overall the breakfast here is not a Novotel standard at all. Asian side boil rice not hot not even warm. Breakfast station dirty, not clean, not fill up the food. even fried is very bad, i wish i can show you how is look. Fried rice same color as stream rice. 2 kind of fri