Pacific Star Resort & Spa
Pacific Star Resort & Spa
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Hotellet från utsidan Pacific Star Resort & Spa
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PÅ KARTAN Pacific Star Resort & Spa
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Mycket bra
Läge
7,8
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Pacific Star Resort & Spa

Väldigt bra läge
- I centrum
Mycket bra
Baserat på 570 omdömenSe vad andra gäster sa
7,2
/
10
Mycket bra service
7,4
Valuta för pengarna7,1
Avstånd till centrum1. Km
Lägesbetyg7,8
Närmaste flygplatsGuam Internationella Flygplats (GUM) - Guam
Avstånd till flygplats2,3 km
  • flygplatstransfer

  • privat strand

  • bastu

  • luftkonditionering

Rumsalternativ
Detta boende är väldigt populärt!Bokat 18 gånger sedan igår | 28 resenärer tittar på det här boendet just nu
Rum med två enkelsängar (Twin Bed)
Rum med två enkelsängar (Twin Bed)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav (delvis utsikt)
  • 1 enkelsäng
Ange datum för att se priser
Deluxesvit king (Deluxe Suite King)
Deluxesvit king (Deluxe Suite King)
...
  • Rumsstorlek: 96 m²/1033 ft²
  • Utsikt: Hav
  • 1 king size-säng
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Dubbel Deluxe (Deluxe Double)
Dubbel Deluxe (Deluxe Double)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 1 dubbelsäng
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Executive King
Executive King
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 1 king size-säng
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Twin Deluxe (Deluxe Twin)
Twin Deluxe (Deluxe Twin)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 2 enkelsängar
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King size-säng (King Bed)
King size-säng (King Bed)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 1 king size-säng
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King Deluxe (Deluxe King)
King Deluxe (Deluxe King)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 1 king size-säng
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Deluxesvit tvåbäddars (Deluxe Suite Twin)
Deluxesvit tvåbäddars (Deluxe Suite Twin)
...
  • Rumsstorlek: 96 m²/1033 ft²
  • Utsikt: Hav
  • 2 dubbelsängar
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Presidential Suite with Club Access and King Bed
Presidential Suite with Club Access and King Bed
...
  • Rumsstorlek: 96 m²/1033 ft²
  • balkong/terrass
  • 1 king size-säng
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Twin Executive (Executive Twin)
Twin Executive (Executive Twin)
...
  • Rumsstorlek: 32 m²/344 ft²
  • Utsikt: Hav
  • 2 enkelsängar
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Verifierade omdömen från resenärer

Omdömen från Agoda (570)Omdömen från Booking.com (558)
7,2
/
10
Renlighet6,8
Faciliteter6,6
Läge7,8
Komfort och kvalitet7,3
Service7,4
Valuta för pengarna7,1
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Visar 451 verifierade gästkommentarer
12345
7,7
Mycket bra
Thomas från Sverige
Par
Bodde i 5 nätter i februari 2011
Bra service och ett lugnt hotell”
Polbaren med intill liggande hängmattor och vilstolar, valbar frukost, enbart kaffe till hela buffe'n.
Trevligt bemötande av personalen. Något slitna rum. Stranden har endast fyra stolar och saknar solparasoll.
Recenserad 01 mars 2011
6,4
Trevligt
yuling från Taiwan
Familj med äldre barn
King size-säng
Bodde i 5 nätter i januari 2019
They could do better ”
The location is good,very near the public beach and easy to get to other restaurants,but the hotel is old and not very clean. We have to ask everyday in the afternoon for the cleaning service. And they forgot every time to give us enough body wash and shampoo. They even forgot one time to vacuum the floor.
Recenserad 17 januari 2019
7,2
Mycket bra
Lilliane från Filippinerna
Familj med små barn
Dubbel Deluxe
Bodde i 4 nätter i december 2018
In need of renovation”
I can tell the hotel used to be great but it is now dilapidated and it needs renovation. You can see paint coming off and rust showing in the shower head. The worst is the carpet that is sticky when you are barefoot. The good thing about the hotel Is that it has good location and the staff are great and helpful. I hope they renovate soon.
Recenserad 06 januari 2019
Dear Lilliane, Thank you very much for taking the time to leave us a feedback. We apologize for not meeting your expectation with the condition of the room. We will take your comment into consideration and we work out methods for improvement. We are happy to hear that our staffs are great and helpful. With your help, we will continue to improve on our service and products. Best Regards, Jessica Chan Sales Manager
Svarade 08 januari 2019
Pacific Star Resort & Spa
9,2
Utmärkt
David från USA
Par
King size-säng
Bodde en natt i oktober 2018
Very accommodating ”
We end up checking into Pacific Star after checking in/out of Verona in two hours. Avoid the hassle and go straight to Pacific Star. They listened and they gave us a nice room. They followed up with a call to make sure we were comfortable. My wife and I had a very good relaxing time.
Recenserad 05 oktober 2018
Hafa Adai David, Thank you very much for taking the time to leave us a feedback. We are very happy to hear that you and your wife had a good relaxing time. We will share your review with our team to encourage them to continue to provide good service to all of our guests. Thank you once again and we hope that we could welcome you to our hotel in the near future. Best Regards, Jessica Chan Sales Manager
Svarade 05 december 2018
Pacific Star Resort & Spa
8,3
Fantastiskt
Anthony från Filippinerna
Familj med små barn
King Deluxe
Bodde en natt i december 2014
Our Guam Getaway”
Near the Beach, Close to popular places and Clean
We enjoyed our stay in the hotel because of the warm welcome of the staff. They were also very accommodating in answering my queries. The hotel is also near some shops and restaurants. The commute was also convenient. It is still better to rent a car to be able to be more mobile and fast.
Recenserad 20 juli 2015
8,7
Fantastiskt
Wonmi från Sydkorea
Par
King size-säng
Bodde i 3 nätter i oktober 2014
Center of Tumon Beach”
Kind Staff, Beautiful Beach, Nice View
Quiet and cozy hotel. All staff were very nice. Rooms are big enough, and the view from the room is fantastic. I liked the body cleanser stuff which are the famous spa brand(Thann - Thai spa brand) products. There were many US soldiers in the hotel, I guess they were taking holiday too. The beach was beautiful. Of course, more expensive hotels like Fiesta and Hyatt have better and wider beach, but I loved the beach here. You can enjoy kayaking and snorkelling anytime, and you can see so many fish everywhere. Just one thing to remember. There're not many choices of food around here. Personally, I recommend Jamaican restaurant just across the street. :)
Recenserad 17 oktober 2014
5,6
william från USA
Familj med äldre barn
Twin Executive
Bodde i 9 nätter i oktober 2018
Dated hotel”
Poor a/c. Can’t keep up with humidity on Guam. Many facilities run down or out of order. Not as advertised on its website. Breakfast was pretty good though.
Recenserad 12 november 2018
Dear William, Thank you for your feedback. We apologize that the air conditioning was not functioning properly during your stay and for the inconvenience due to the maintenance of the facilities. We are in the process of finishing the maintenance of the out of order facilities, and to improve the coldness of our air conditioning. We hope that you will reconsider staying with us once again after we had address these issues. We thank you for your comments and looking forward to having you once again as our valued guests and hope that you will allow us the opportunity to serve you better. Best Regards, Jessica Chan Sales Manager
Svarade 05 december 2018
Pacific Star Resort & Spa
8,8
Fantastiskt
HYUNWOO från Sydkorea
Familj med små barn
King size-säng
Bodde en natt i november 2018
Just in front of beach”
Good place to access beach and enjoy sea activities such as snorkeling and kayaking. The room was old a little bit but the view was great. It was very affordable.
Recenserad 28 november 2018
Dear Hyunwoo, Thank you very much for taking the time to leave us a feedback. We apologize for not reaching your expectation for the condition of the room. Please rest assured that we will take these matters into full consideration and share it with our team involved. We hope that you will re-consider staying with us once again and that we will be able to address these issues before your next visit. Best Regards, Jessica Chan Sales Manager
Svarade 05 december 2018
Pacific Star Resort & Spa
5,6
Rodolfo från Filippinerna
Familj med äldre barn
King size-säng
Bodde i 5 nätter i december 2017
Hotel needs refurbishing ”
The hotel is old and needs refurbishing, I was told by the staff that it was the former Marriot Hotel in Guam. Air con needs to be check in room 2017. When we checked in I already complained about the airconditioning in my daughters room and was told that they will check it. But until we checked out nothing was done to solve the problem. We were only given 2 bottles of drinking water for our entire stay of 5 nights. When I requested I was told that it is hotel policy to give only 2 bottles upon check in no matter how long you stay there. They were selling water for a dollar per bottle if you want it replenish. The hotel is over rated for a 4 star hotel compared to other 4 star hotels I have checked in. I hope they will change there policy on this.
Recenserad 05 januari 2018
8,0
Fantastiskt
Crystal från USA
Familj med äldre barn
King size-säng
Bodde en natt i juni 2015
Not what it use to be. ”
Location and amenities
The room is need to be upgraded. Bathroom moldy. The halls smell like mildew and wall paper looks to be water damaged. Pool needs cleaning and surface repair. The location is great, the staff is amazing. But the rooms and hotel itself really needs to be renovated to continue to ask for the rates they charge.
Recenserad 28 juni 2015
8,0
Fantastiskt
Christopher från USA
Familj med små barn
King Deluxe
Bodde i 6 nätter i oktober 2014
Pacific Star”
friendly, helpful staff; convenient location, clean
I loved my stay at the Pacific Star Resort and Spa. It had everything we NEEDED, a friendly staff that was very helpful, laundromat, fitness center, etc. It was pretty clean and in a convenient location. My only complaint was that there was no coffee bar. There was just black coffee and an espresso machine. I was really hoping for a flavored latte before going out in the mornings. We were there during a typhoon and the hotel did a great job of making sure everyone stayed safe and indoors.
Recenserad 08 oktober 2014
7,0
Mycket bra
Precious från Filippinerna
Grupp
King size-säng
Bodde i 4 nätter i april 2014
It Was Okay, For the Price that We Paid”
Friendly staff, Okay rooms, Okay Breakfast
It was just okay. I was annoyed that the Tumon Shuttle - the red shuttle bus - no longer stops at the hotel and we would have to go to the neighbouring PIC in order to ride on the bus or get off across PIC which is a bit of a walk back to the hotel.
Recenserad 28 april 2014
9,0
Utmärkt
Evelyn från Filippinerna
Familj med äldre barn
Executive King
Bodde i 3 nätter i december 2013
It was a relaxing and enjoyable stay.”
staff, location, reasonable rate
We enjoyed our stay . The hotel was very close to the airport and to the beach. The staff was very friendly and accomodating, often going out of their way to assist us. We booked an Executive room which had free access to the executive lounge, and this was worth the additional cost.
Recenserad 11 januari 2014
8,0
Fantastiskt
Naomi från USA
Par
King size-säng
Bodde i 2 nätter i december 2013
Clean, basic, hotel in a beautiful location”
location, clean, helpful staff
The Marriott was clean and comfortable, but nothing particularly special. It was close to the beach, but not particularly close to the shopping and restaurants in the main strip in Guam. The staff was very helpful and nice, but check in took a surprisingly long time.
Recenserad 20 december 2013
8,3
Fantastiskt
Sol från Sydkorea
Ensamresenär
King size-säng
Bodde i 14 nätter i november 2013
great”
clean room, easy access to the beach close to kmart
i was quite worried about the condition of the rooms after reading other reviews on how dirty the room is. But i think i got a renovated room. it was all clean and nicely arranged. toilet was clean and i had a nice ocean view. would def stay there again
Recenserad 19 november 2013
8,0
Fantastiskt
GRACE från Kanada
Par
King size-säng
Bodde i 9 nätter i september 2013
Relaxing beach holiday ”
Clean, comfortable and friendly staff
We had a good time at the hotel, there's a lot to do and the pool was not very crowded. They also have a nice gym and its quite convenient to get to central tumon bay area. if you venture out of the hotel, there's several good restaurants within walking distance.
Recenserad 12 oktober 2013
8,0
Fantastiskt
Peter från Filippinerna
Familj med äldre barn
Bodde i 3 nätter i mars 2013
A satisfactory 3 night stay for the family!”
The best things about this hotel are definitely location, service, and cleanliness.
It's right on Pale San Vitores Road which is Guam's main strip where there are a lot of restaurants and other hotels. It's very near attractions like Underwater World and Guam Zoo. It's also close to shopping places like DFS Galleria, Kmart, and JP Superstore. It's a 10-minute drive to the airport. Minor problems we encountered include delayed check-in for the second room and a room safe which wasn't working. Staff are generally helpful and friendly. Rooms are kind of old but clean and decent. We got the Deluxe Ocean View Room that's supposedly for 2 people but we had 2 kids below 12 with us and it was okay.
Recenserad 05 april 2013
8,7
Fantastiskt
SUNGHOO från Sydkorea
Familj med små barn
Bodde i 2 nätter i december 2012
Great location with beautil sea view”
Best place for comfortable staying
stayed total 6 days. marriott is located 5 minutes away from the downtown. since i don't like crowded place, marriott was really comfortable for me to stay. hotel has good service like free wifi service @ room, free local calls and daily clean service. i really enjoyed inside pool and outside beach everyday. i like to stay again @ marriott if i have a time in the future. tks!
Recenserad 30 december 2012
9,0
Utmärkt
Tarl från USA
Affärsresenär
Bodde en natt i september 2012
Wonderful One Night Stay”
Wonderful Swimming Pool, High Speed WiFi, Grand View of Tumon Bay
I was traveling on business to Guam and stayed overnight, though I found myself not wanting to check out the next day. My room had great access to the hotel's WiFi and the best view that I've ever had. The staff were courteous and polite. The hotel restaurant was a bit pricey at for only myself. To be fair though, it was a gourmet meal of the highest caliber and I did have some fine Italian one with dinner. The only thing I would really complain about was the laundry. I arrived too late to have my clothing laundered and the self-serve laundry only sported threw washers and three drivers. That two was expensive at $4.00 a load plus extra for detergent.
Recenserad 07 oktober 2012
9,7
Utmärkt
Kuka från USA
Grupp
Bodde i 2 nätter i september 2012
Great hotel and I loved it.”
I like the gym, the bar lounge it's very clean, front desk are very polite.
I missed my opportunity to stay 5 days in Marriot Resort & Spa. Now I know why we have pay executive to get the best offer from the hotel. I would like to stay with Marriot when I go back to Guam next year for our annual meeting. I hope by then I will get a discount for the travel. I also enjoyed their beach bar, the local draft beer is so refreshing. I took alot of photos from my room, it's so beautiful, my really like it. Thank you.
Recenserad 25 september 2012
12345
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