Utmärkt”

Good view and good service form our tonhong.

The perfect honeymoon trip”

The hotel offers the memorable moment for our honeymoon, which a friendly staff take a great care of us. The landscape is also beautifully-decorated with the balance ecosystem.

Absolute paradise!!!! ”

Most magical experience. It’s a slice of heaven!

Great resort but do not expect too many”

One of the greatest resort as it is Ritz-Carlton Reserve. They maintain the resort very clean and nice. But, my personal butler always was always using his cell phone even when driving the buggy. It seems like he is in charge of multiple customers. One chef offered a private cooking class for the daughter which was very generous when we had nothing to do because of the weather. Generally, a typical luxurious resort you can expect, but not like 5 or 6 starred service. The resort was located at the corner of the bay. You need to pay $30 dollars for transportation to the nearest convenient store.

Very good!”

Very good service and environment.

Beautiful ”

This resort was beautiful and the staff goes above and beyond to make you feel welcome! Although it was pricey, especially since we are from the US and everything else in Thailand was cheaper, it was worth the price. The included breakfast was probably one of the best of my life and every effort was made to make sure we were comfortable. Having stayed at the Ritz Carlton Laguna Niguel in California, USA I can tell you that the service here is what made all of the difference. I loved that they had their own garden to produce their herbs and the food and drinks were great! They say that they use healthy bug spray and regularly spray the area surrounding the resort and that made me feel good. The views are outstanding and our butler Patty was superb!

Utmärkt”

Such an amazing hotel with great hospitality

Utmärkt”

An amazing stay and great hospitality.

Utmärkt”

Fantastic place - great staff and facilities - only negative is that the property is a bit remote

The perfect peaceful place in Krabi.”

This place is perfect for anyone who needs a relaxing time. Here is far from crowded. The strongest teamwork will support all your request. They seem could read your mind. Sometimes they served anything we were not even asking for. Thank you all and especially to Miss Patty, the butler who worked so hard to make sure we had enjoyed the stay.

Make a dinner reservation ”

If you plan to eat dinner at the resort expect to pay a few hundred dollars for 2 people, and make a reservation or you'll be staring at an empty restaurant while the waitress tells you their fully booked for the evening. Our 'butler' failed to mention this , and when I asked if their were any Italian restaurants close by he blatantly lied and said no even though there are two in less than a mile away, simply at competing resorts. Then he said he would cart us to reception when we needed to check out but concierge came to grab our bags and said our 'rediculously overpriced' taxi had arrived. We walked uphill to reception and saw our butler as we passed carting a different guest around. My two recommendations are to eat dinner elsewhere unless your rich, and bring your own alcohol. The property is gorgeous and worth a stay, bed was super cozy....they claim they light a thousand candles but it really only about 20 and the rest are electric, only got a glance BC a private dinner.

the perfect place on air with a stunning perfectly service background”

Patty, you do a great job, the rest of colleagues support us very well. Nothing to remark. The Reserve Class stands on their own.

The staff make Phulay Bay!”

The hotel is lovely, the sense of arrival is fabulous and quite a unique experience but I will not spoil it for others. The Villa was massive and equipped with everything you could need. The food was great, we dined in all the restaurants and all were very good. We were very lucky to have a private dinner on the beach and that was just fantastic, thanks to Leks our host and our wonderful BBQ girl (sorry forgot her name). What set Phulay Bay apart from most others was the entire staff, especially Sabai! Sabai was our wonderful butler during our stay. Sabai was there for us during our four days, whether it was setting up hot baths whilst we were out to dinner and leaving us lovely messages welcoming us back to the room, or entertaining us with nice stories or driving us around the resort whenever we required. Her service was very genuine and it really did make all the difference, thank you again Sabai and all the team at Phulay Bay resort!

Perfect place if you want lots of privacy”

The staffs are awesome, just like what were mentioned in many reviews. Our butler, Sabai had made our stay a memorable one!! Thoughtful, polite, friendly...you really cant ask for more. Restaurant : We only tried both the Thai & International cuisines. The food was decent at a much heftier price though. But this was expected because consider the convenience of eating inside the resort, then travelling 20mins to the main site, eg. Ao Nang. **Note** The view at the breakfast are is a BANG!!!! That explains why we always spend 2hrs there...haha Overall, it's an luxury to stay in this resort. And that comes with a price to pay. Whether it's worthwhile it really depends on individual.

Best service hotel”

Best service, Big Bedroom, Fantastic Bathroom

Fantastiskt”

We booked for transfer from the airport to hotel but it didn't come and we had to take a taxi. It was quite upsetting as we were all very tired.The GM welcomed us and apologized for the inconvenience caused. They paid for our taxi fare and upgraded us to a very nice villa. It was the butler that was amazing. He took care of us very well. I thank Yid for his excellent service.

We could not help but keep coming back for more!”

This is our third time in Phulay Bay. The facilities and staffs never missed a chance to impress us. The hotel just added a new kids club, which our daugther enjoyed a lot.

exceptional hotel. everything was perfect ! staff was awesome !”

avantages: place is really nice, the view is fantastic, services awesome, food great !!!

Amazing - best hotel in Thailand”

The location, the food, the staff, the rooms - total bliss and the best we have found in Thailand.

perfect experience”

should stay at least one time.