Shangri-La Hotel Hangzhou
Shangri-La Hotel Hangzhou
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Superior med bergsutsikt - Säng Shangri-La Hotel Hangzhou
Superior med bergsutsikt - Säng
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Lobby
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Lobby Shangri-La Hotel Hangzhou
Lobby
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Hotellet från insidan Shangri-La Hotel Hangzhou
Hotellet från insidan
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PÅ KARTAN Shangri-La Hotel Hangzhou
PÅ KARTAN
Utmärkt
Läge
9,0
Se alla 46 bilder Shangri-La Hotel Hangzhou
Se alla 46 bilder
Borttagen från favoriter
2017

Shangri-La Hotel Hangzhou

Utmärkt läge
- 2,16 kilometer från centrum
- Se vad som finns i närheten
Fantastiskt
Baserat på 427 omdömenSe vad andra gäster sa
8,0
/
10
Fantastiskt service
8,1
Valuta för pengarna7,4
Avstånd till centrum3 km
Lägesbetyg9,0
Närmaste flygplatsHangzhou Xiaoshan internationella flygplats (HGH)
Avstånd till flygplats28,7 km
  • flygplatstransfer

  • gratis Wi-Fi i samtliga rum

  • valutaväxling

  • badtunna

Rumsalternativ
8,0
Mycket bra
Rummets komfort & kvalitet
Detta boende är väldigt populärt!Senast bokat för 6 timmar sedan
Horizon rum med utsikt över kulle (Horizon Hill View Room)
Horizon rum med utsikt över kulle (Horizon Hill View Room)
...
  • Rumsstorlek: 37 m²/398 ft²
  • Utsikt: Berg
  • 1 king size-säng
Ange datum för att se priser
Sjöutsikt (Lake View)
Sjöutsikt (Lake View)
...
  • Rumsstorlek: 37 m²/398 ft²
  • Utsikt: Sjö
  • 2 enkelsängar eller 1 dubbe...
Ange datum för att se priser
Rum med trädgårdsutsikt (Garden View Room)
Rum med trädgårdsutsikt (Garden View Room)
...
  • Rumsstorlek: 36 m²/388 ft²
  • Utsikt: Trädgård
  • 2 enkelsängar eller 1 dubbe...
Ange datum för att se priser
Horizon rum med sjöutsikt (Horizon Lake View Room)
Horizon rum med sjöutsikt (Horizon Lake View Room)
...
  • Rumsstorlek: 37 m²/398 ft²
  • Utsikt: Sjö
  • 1 king size-säng
Ange datum för att se priser
Superior med bergsutsikt (Superior Mountain View)
Superior med bergsutsikt (Superior Mountain View)
...
  • Rumsstorlek: 36 m²/388 ft²
  • Utsikt: Berg
  • 2 enkelsängar eller 1 dubbe...
Ange datum för att se priser
East Hillview King Room
East Hillview King Room
...
  • Rumsstorlek: 36 m²/388 ft²
  • Dusch & badkar
  • 1 super king size-säng
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Svit Executive (Executive Suite)
Svit Executive (Executive Suite)
...
  • Rumsstorlek: 52 m²/560 ft²
  • Dusch & badkar
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West Hillview Twin Room
West Hillview Twin Room
...
  • Rumsstorlek: 36 m²/388 ft²
  • Dusch & badkar
  • 2 enkelsängar
Ange datum för att se priser
Svit med sjöutsikt (Suite with Lake View)
Svit med sjöutsikt (Suite with Lake View)
...
  • Rumsstorlek: 36 m²/388 ft²
  • Dusch & badkar
Ange datum för att se priser
East Hillview Twin Room
East Hillview Twin Room
...
  • Rumsstorlek: 36 m²/388 ft²
  • Dusch & badkar
  • 2 enkelsängar
Ange datum för att se priser
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Verifierade omdömen från resenärer

Omdömen från Agoda (427)Omdömen från Booking.com (389)
8,0
/
10
Renlighet8,1
Faciliteter7,4
Läge9,0
Komfort och kvalitet8,0
Service8,1
Valuta för pengarna7,4
Från verifierade gäster hos Agoda
Filtrera gästkommentarer baserat på:
Språk
English
简体中文
繁體中文 (香港)
繁體中文 (台灣)
mer
Rumstyp
Superior med bergsutsikt
Rum med trädgårdsutsikt
Sjöutsikt
Horizon rum med utsikt över kulle
mer
Visar 322 verifierade gästkommentarer
12345
6,8
Trevligt
kit från Hongkong
Affärsresenär
Superior med bergsutsikt
Bodde en natt i september 2018
too old”
we prefer to stay in Mid-Town Shangri-la more if in Hangzhou
Recenserad 26 september 2018
5,2
Monica från Singapore
Grupp
Superior med bergsutsikt
Bodde i 3 nätter i april 2018
Över medel”
location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
Recenserad 26 augusti 2018
5,6
Lye från Singapore
Ensamresenär
Superior med bergsutsikt
Bodde en natt i augusti 2018
Över medel”
A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
Recenserad 21 augusti 2018
9,6
Utmärkt
Han från USA
Ensamresenär
Superior med bergsutsikt
Bodde en natt i juli 2017
Utmärkt”
walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
Recenserad 08 juni 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Svarade 08 juni 2018
Shangri-La Hotel Hangzhou
7,6
Mycket bra
Richard från Singapore
Par
Horizon rum med utsikt över kulle
Bodde i 4 nätter i mars 2018
Mycket bra”
Very Tired, but location , location , location
Recenserad 04 juni 2018
Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
Svarade 04 juni 2018
Shangri-La Hotel Hangzhou
10,0
Utmärkt
Azharul från Bangladesh
Familj med små barn
Horizon rum med sjöutsikt
Bodde i 2 nätter i mars 2018
Lovely memorable stay with my daughter”
Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
Recenserad 19 mars 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
10,0
Utmärkt
Byung-June från Sydkorea
Affärsresenär
Superior med bergsutsikt
Bodde i 4 nätter i juli 2017
Gooooood hotel!!”
It was very convenient and comfortable place. People were nice, and the food was delicious.
Recenserad 05 mars 2018
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
8,8
Fantastiskt
Bing från Australien
Ensamresenär
Superior med bergsutsikt
Bodde i 3 nätter i december 2017
location is close to Xihu but room has no view”
not in a business district, need to go anywhere by taxi or bus, a bit inconvenient for me.
Recenserad 10 januari 2018
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
8,0
Fantastiskt
Kang från Malaysia
Familj med äldre barn
Superior med bergsutsikt
Bodde en natt i december 2017
Great location at West Lake.”
Old hotel and dated design. Not many guest during my stay there. If you love the West Lake and like a quiet location, this is the hotel for you.
Recenserad 05 december 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
8,4
Fantastiskt
Kevin från Malaysia
Par
Horizon rum med utsikt över kulle
Bodde i 2 nätter i november 2017
a good resting place”
location good, but Taxi not happy cause this road sometimes very congested, hard to get taxi when go back hotel.
Recenserad 29 november 2017
Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
8,8
Fantastiskt
Kwok från Hongkong
Par
Superior med bergsutsikt
Bodde i 2 nätter i oktober 2017
Wonderful staff”
The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
Recenserad 15 november 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
5,2
Weiyi från Kina
Affärsresenär
Superior med bergsutsikt
Bodde en natt i oktober 2017
business travelling”
service is not good
Recenserad 23 oktober 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
7,2
Mycket bra
Lin från Singapore
Par
Superior med bergsutsikt
Bodde i 2 nätter i mars 2017
Hotel has aged”
The hotel has aged and is pretty old. There was a fire drill when we were staying there and it was poorly conducted. Guests were not informed of the drill and we were pretty annoyed by it.
Recenserad 19 september 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
8,0
Fantastiskt
Herman från Indonesien
Familj med äldre barn
Superior med bergsutsikt
Bodde i 2 nätter i juli 2017
Mycket bra”
The hotel is very close to the west lake, where the show is impression show. Also very close to Yufei temple area. Just a bit far to get to metro transport station.
Recenserad 16 juli 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
10,0
Utmärkt
Elisabeth från Singapore
Ensamresenär
Superior med bergsutsikt
Bodde i 3 nätter i juni 2017
Very convenient. Just opposite to the West Lake. ”
Shangri-La Hotel Hangzhou is the most accessible to the West Lake. Love it for its location and the helpfulness of the staff.
Recenserad 05 juli 2017
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
10,0
Utmärkt
yue från Singapore
Familj med små barn
Superior med bergsutsikt
Bodde en natt i juni 2017
it's an excellent hotel . we are satisfied with everything ”
convienent, quiet, spacious, beautiful view , delicious food etc
Recenserad 15 juni 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
6,0
jack från Hongkong
Familj med små barn
Superior med bergsutsikt
Bodde i 2 nätter i maj 2017
The hotel is old and the breakfast is substandard not befitting the shangrila brand ”
Cons . The buffet breakfast is substandard not catered to international standard. I believe it's run by staff of the old Hangzhou hotel .
Recenserad 31 maj 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
6,0
Xia från Kina
Par
Superior med bergsutsikt
Bodde en natt i april 2017
the only satisfied thing is the location”
the service of the stuffs are unprofessional and lack of warmness as a Shangri-La hotel, especially when they saw me in the hallway then pretended have not seen me, with out even a smile. the facilities and rooms are of ages however understandable as such old hotels with history. This hotel, faces to the sudi of the west lake, has the best position in Hangzhou.
Recenserad 02 maj 2017
Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
10,0
Utmärkt
David från USA
Affärsresenär
Superior med bergsutsikt
Bodde en natt i mars 2017
Best hands on GM I have ever met ”
Total staff , incredible !! The best .
Recenserad 05 april 2017
Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
7,6
Mycket bra
ka från Hongkong
Familj med äldre barn
Superior med bergsutsikt
Bodde en natt i december 2016
Nice area”
Shall visit again
Recenserad 26 december 2016
Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely.
Svarade 15 maj 2018
Shangri-La Hotel Hangzhou
12345
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