Shangri-la Hotel, The Marina Cairns
Shangri-la Hotel, The Marina Cairns
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PÅ KARTAN Shangri-la Hotel, The Marina Cairns
PÅ KARTAN
Utmärkt
Läge
9,4
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Shangri-la Hotel, The Marina Cairns

Utmärkt läge
- I centrum
- Se vad som finns i närheten
Fantastiskt
Baserat på 766 omdömenSe vad andra gäster sa
8,5
/
10
Fantastiskt service
8,6
92 % skulle rekommendera boendet till en vän
Valuta för pengarna8,1
Avstånd till centrum0.7km
Lägesbetyg9,4
Närmaste flygplatsCairns internationella flygplats (CNS)
Avstånd till flygplats5,7 km
  • flygplatstransfer

  • gratis Wi-Fi i samtliga rum

  • valutaväxling

  • luftkonditionering

Rumsalternativ
8,6
Fantastiskt
Rummets komfort & kvalitet
Horizon Club
Horizon Club
...
  • Rumsstorlek: 56 m²/603 ft²
  • Utsikt: Hamn
  • 1 king size-säng
Ange datum för att se priser
Svit Executive (Executive Suite)
Svit Executive (Executive Suite)
...
  • Rumsstorlek: 58 m²/624 ft²
  • balkong/terrass
  • 1 king size-säng
Ange datum för att se priser
Rum Executive Marina (Executive Marina Room)
Rum Executive Marina (Executive Marina Room)
...
  • Rumsstorlek: 32.5 m²/350 ft...
  • Utsikt: Hamn
  • 1 king size-säng
Ange datum för att se priser
Deluxe med utsikt mot marinan (Deluxe Marina View)
Deluxe med utsikt mot marinan (Deluxe Marina View)
...
  • Rumsstorlek: 32.5 m²/350 ft...
  • Utsikt: Hamn
  • 1 king size-säng eller 2 qu...
Ange datum för att se priser
Rum Superior (Superior Room)
Rum Superior (Superior Room)
...
  • Rumsstorlek: 32.5 m²/350 ft...
  • Utsikt: Stad
  • 1 king size-säng eller 2 qu...
Ange datum för att se priser
Rum Superior med havsutsikt (Superior Sea View Room)
Rum Superior med havsutsikt (Superior Sea View Room)
...
  • Rumsstorlek: 32.5 m²/350 ft...
  • Utsikt: Hav
  • 1 king size-säng eller 2 qu...
Ange datum för att se priser
Deluxe Marina Twin Room
Deluxe Marina Twin Room
...
  • Rumsstorlek: 32 m²/344 ft²
  • balkong/terrass
  • 2 dubbelsängar
Ange datum för att se priser
Svit med 1 sovrum och king size-säng (One Bedroom Suite King)
Svit med 1 sovrum och king size-säng (One Bedroom Suite King)
...
  • balkong/terrass
  • Rökpolicy - rökfria rum til...
Ange datum för att se priser
Svit med 1 sovrum (One Bedroom Suite)
Svit med 1 sovrum (One Bedroom Suite)
...
  • balkong/terrass
  • Rökpolicy - rökfria rum til...
Ange datum för att se priser
Horizon Marina View Room Twin
Horizon Marina View Room Twin
...
  • balkong/terrass
  • Rökpolicy - rökfria rum til...
Ange datum för att se priser
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Verifierade omdömen från resenärer

Omdömen från Agoda (766)Omdömen från Booking.com (1663)
8,5
/
10
Renlighet8,5
Faciliteter8,2
Läge9,4
Komfort och kvalitet8,6
Service8,6
Valuta för pengarna8,1
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Visar 634 verifierade gästkommentarer
12345
9,0
Utmärkt
Karin från Sverige
Par
Rum Superior med havsutsikt
Bodde en natt i december 2015
Xx”
Xx
Xx
Recenserad 04 januari 2016
8,4
Fantastiskt
Ankush från Hongkong
Ensamresenär
Rum Superior med havsutsikt
Bodde i 4 nätter i december 2018
Good location, comfortable hotel ”
Located right next to the marina on the esplanade. Plenty of restaurants within a 5-10min walk. Staff was very helpful all through. Room - spacious and comfortable with all usual amenities. House keeping on couple days only cleaned the room after 4pm - wasn’t an issue for me as was anyways out while they did it. Pool is of decent size...sun beds were available in plenty during my stay (that could be as was a rainy couple days :) Gym is reasonable - has a couple cardio machines, bench press and dumbbells till 20kg....helps that is open 24hrs.
Recenserad 29 december 2018
8,8
Fantastiskt
Elliot från Australien
Ensamresenär
Rum Superior
Bodde en natt i december 2018
low price ratio”
We stayed in Pullman and Shangrila. The comparison showed a low price ratio of shangrila. Location is good, while the inner structure is so weird, which needs long walking time and so annoying if u r tired. How can u imaging it is a five star? I will give a 4 star only. The receptionists are ok but other staff art numb-face.
Recenserad 15 december 2018
10,0
Utmärkt
ELIZABETH från USA
Par
Horizon Club
Bodde i 4 nätter i november 2018
relaxation by the marina”
love the location of Shangri-La Cairns. right by the water, with plenty of very good restaurants ( Mediterranean, Aussie, French, Chinese, steak house, etc) - next to the reef fleet terminal wher you can book her excursions to GBR, Green Island - really like breakfasts included daily and the afternoon canapé's with tea/coffee -- highly recommended only , if you have knee/hip/back problems , the hallway leading to Horizon rooms can be lengthy.
Recenserad 27 november 2018
8,8
Fantastiskt
Chi från Hongkong
Par
Rum Superior med havsutsikt
Bodde en natt i november 2017
Reasonable price with excellent room”
Very friendly and helpful staff. We arrived at 6am and despite the room is not yet ready, the reception Grace provided a key card to us for using the facilities and we can take a bath after a long journey bus. Our room is very big and nice and price is very reasonable!
Recenserad 23 november 2017
9,2
Utmärkt
David från USA
Familj med små barn
Svit Executive
Bodde i 4 nätter i augusti 2017
Great Stay - Great Location”
Upgraded to 1 bedroom Suite, great view, great location. Lounge was excellent - with high quality breakfast and evening offerings. Kid friendly. - good location near the Pier - and the public pool is across the street. Cost is not cheap - but the value is Good
Recenserad 15 augusti 2017
Dear David, Thank you for taking the time to review your recent stay with us. I am pleased to read that you enjoyed the Horizon Club Lounge facilities. We look forward to welcoming you back. Kind regards Helena McInnes - Communications Manager
Svarade 20 september 2017
Shangri-la Hotel, The Marina Cairns
9,0
Utmärkt
Kenneth från Singapore
Familj med äldre barn
Rum Superior med havsutsikt
Bodde en natt i augusti 2015
Convenient Location”
Good location, nice room and view
The hotel is conveniently located right next to the piers and a the main tourist belt is just a 5 min stroll away. The room was very nice with separate bath and shower. We booked a sea-view room under a great deal with Agoda (Staying at the Shang was cheaper than many other hotels). The view was great, overlooking the Cairns seafront. Parking costs extra.
Recenserad 13 augusti 2015
10,0
Utmärkt
lisanne från USA
Par
Bodde i 4 nätter i januari 2015
A Room With A View”
location, marina view, restaurants ad shopping close by
Shangri-La is well known for its customer service and this was no exception. Customer service will make or break a property and from the moment you arrive until you leave, the staff is exceptional. The property is located on the marina so the view is spectacular in the evening. The room was spacious, with a balcony overlooking the marina. The amenities included bottled water, full range of toiletries and as the room had access to the Horizon Club, you could choose breakfast i noted horizon Club or in the main breakfast area depending if you had an early morning. Happy Hour in the Horizon Club was hit or miss. It was usually understaffed and well attended which meant food ran out quickly and was not replaced fast enough, drinks took a long time even though it was somewhat self service. A great feature but it needs improvement compared to the other Shari-La properties. There is never a question about staying at Shangri-La; always a great experience!
Recenserad 10 maj 2015
8,7
Fantastiskt
Robert från Storbritannien
Par
Bodde i 5 nätter i september 2014
Excellent Hotel - Fabulous Location”
Location, Room, Facilities
We booked a Horizon Club package, and it was overall well worth it!! The room was fabulous ( although the surfaces around room were showing some signs of wear and tear - but no big deal) with a really comfortable bed, nice living area and large well equipped bathroom. The balcony was huge with comfortably cushioned furniture and views directly over the marina and the mountains behind). Despite its location over the marina with it's plethora of bars/restaurants our room was really quiet. The cleaning staff were great, unobtrusive and yet getting room cleaned as soon as possible. There are a multitude of shops within the hotel complex and it really was a superb location to see the centre of Cairns, and a base to look around the Cairns region. The food in the club lounge was fine - breakfast was really good with a reasonable selection available, evening canapés were great, as long as you like Asian food. The wines provided were of good quality. Wifi was free, but car parking (valet) was charged at 15AUD per day. The only downsides we encountered were with some of the staff/service. Some (not all) of the staff in Horizon Club made no attempt to pass pleasantries with customers and even made no response to our 'thankyou' when collecting plates. On the last day my wife rang housekeeping to request a sewing kit, 2 hours later it hadn't arrived! We made a follow up call and waited a further 30 minutes to no avail. Yet when I rang again and asked to speak to the duty manager, the sewing kit arrived within 2 minutes. Overall an excellent hotel, although maybe not quite of the overall standard of some other Shangri La hotels in Asia( but there again the reasonable price maintains the value for money equation). Hopefully the hotel will take on board the above issues, which were relatively minor, but the fact is that we remember them and they have a negative impact on what was otherwise a really good stay. Despite this we would not hesitate to stay at this hotel again.
Recenserad 28 september 2014
9,7
Utmärkt
Olga från Filippinerna
Par
Rum Superior med havsutsikt
Bodde i 2 nätter i augusti 2014
Perfect hotel to relax and unwind”
few steps away from Pier and night marker, food in the mezzanine were great, and very courteous staff
I'm glad I booked this hotel. I originaly booked a twin Superior Seaview room but got upgraded to an executive room with Marina View. The room is lovely with posh amenities inside one of which is L'Occitane toiletries. Executive rooms have lots of benefits. There are a lot of benefits to mention some of it are free canapés and drinks from 5pm until 7pm (my most favourite part of the stay); free coffee, tea and juices throughout the day; and complimentary bottled water every night. It was really a lovely hotel. Good thing they put umbrellas in their hotel rooms as it was useful because it rained in our last day of stay; Hence, perfect timing. Their staff were very attentive to guests' needs. Very very grateful for my entire stay here and also very much grateful for the upgrade. To the duty manager who assisted us in our check in, thank you very much for the warm hospitality. Overall, will definitely book this hotel in the future with or without the upgrade. :)
Recenserad 09 september 2014
10,0
Utmärkt
Colin från Australien
Par
Deluxe med utsikt mot marinan
Bodde en natt i maj 2014
You get what you pay for”
Everything
When you pay the price you expect to get what you pay for. This motel offers a high standard in everything they do and you won't be disappointed. The balcony view, the pool, the food, the location and the staff all great.
Recenserad 14 augusti 2014
9,0
Utmärkt
Emily från Malaysia
Par
Deluxe med utsikt mot marinan
Bodde i 4 nätter i april 2014
Lovely Stay”
Friendly Staff, Free Internet, Large Room
We had a great time. The hotel staff were really attentive to our needs. The hotel had a tour desk which made our trip more enjoyable as they helped us plan lots of sightseeing tours and activities for us. Overall, it was a lovely experience.
Recenserad 25 april 2014
10,0
Utmärkt
Kate från Australien
Par
Horizon Club
Bodde en natt i december 2013
absolutely loved it!”
pool, bar, the room
I love this hotel, have stayed before and will again. Horizon Club Room is awesome, the food is delicious and the cocktails are great. Great location for seeing Cairns or just hang out by the pool or in the room.
Recenserad 18 december 2013
9,3
Utmärkt
Fung från Malaysia
Affärsresenär
Bodde i 4 nätter i juli 2012
Nice hotel & good location”
Big room and good location
We spent four nights at the hotel, it was lovely. Staff are very helpful and friendly. We like the bathroom and the room. Good for business traveler because the hotel give complimentary WIFI to their guest.
Recenserad 18 juli 2012
9,0
Utmärkt
Jason från Australien
Par
Svit Executive
Bodde i 7 nätter i juli 2012
Fantastic Hotel with very friendly staff”
Views, Horizon Club Lounge and extras
we stayed for a week in an executive suite and thoroughly enjoyed it. the horizon club amenities were amazing, and the club lounge staff exceptional. not realising we had access to the horizon club until arriving it was a huge bonus as the breakfast buffet and afternoon drinks/canapés were amazing. our only issue was the long walk to our room as we were on the other side of the building. not really an issue but i do recommend if you do get an executive suite to ask for one of the closer ones.
Recenserad 15 juli 2012
9,0
Utmärkt
DONG från Hongkong
Grupp
Rum Superior med havsutsikt
Bodde i 5 nätter i januari 2012
Great hotel and service”
most staff members are friendly
the rate was very affordable as it was on promotion! even cheaper than holiday inn... we checked in at 10am and we were immediately given a room. the room is very big with a large balcony with wonderful bay view. we bought some fruits from the supermarket nearby and we called the house keeping to borrow a knife and i was told it's fine. but when the staff came up with very bad attitude. he told me with his finger pointing at me that we have to pay aud10 for borrowing the knife next time. it really ruined our impression to the hotel. but generally the stay was great.
Recenserad 08 maj 2012
8,0
Fantastiskt
WEI från Kina
Grupp
Svit Executive
Bodde i 2 nätter i mars 2012
A beautiful hotel and good location”
ree wifi and good location
I love the hotel with free wi-fi. And I loved the room with a beautiful view. On top of it,it is in very good location,cross the road , you can go to the booking center and take the curise to Great Barrie Reef,really, truely it is very convennient.
Recenserad 04 maj 2012
10,0
Utmärkt
Charles från Filippinerna
Ensamresenär
Rum Superior
Bodde i 2 nätter i april 2012
Super Big Rooms!”
Big rooms, great staff, excellent location!
the room here is pretty big. the location is excellent. there is a mall connected to the hotel (that's where the gym is) and then there are several restaurants beside the hotel. the terminal or pier to go to the great barrier reef is literally only a minute walk away. the staff is friendly. free wifi for this hotel!
Recenserad 17 april 2012
9,0
Utmärkt
SHUN från Hongkong
Grupp
Deluxe med utsikt mot marinan
Bodde i 3 nätter i april 2012
Best view in town, silent and relaxing environment”
Location, Mariana view and clean & tidy rooms
The Mariana view was brilliant and is definitely worth the price. The hotel is relatively farther from the center than other hotels, but all major spots are still within 5 mins walking distance. Hotel staff was helpful. Location close to esplanade and the reef terminal so that u don't need the pick up service! Save another fortune!
Recenserad 09 april 2012
9,3
Utmärkt
Mattia från Italien
Par
Rum Superior
Bodde i 5 nätter i december 2011
Wonderful hotel next to the Marina, lovely staff”
Quite, big rooms (we had a suite), nice swimming pool, good service, gym available
Staff is really helpfull and effective. The hotel il quite big, but very well structured with a nice swimming pool and nice areas to chill and relax. It's next to the wharf from where all trips to the reef start. At walking distance from the (small) city centre. If you want, there is also a shopping centre in basement.
Recenserad 23 december 2011
12345
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