The Rarotongan Beach Resort and Spa
The Rarotongan Beach Resort and Spa
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PÅ KARTAN The Rarotongan Beach Resort and Spa
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Fantastiskt
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8,2
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The Rarotongan Beach Resort and Spa

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Mycket bra
Baserat på 77 omdömenSe vad andra gäster sa
7,2
/
10
Mycket bra komfort och kvalitet på rummet
7,9
Valuta för pengarna6,5
Avstånd till centrum15km
Lägesbetyg8,2
  • flygplatstransfer

  • privat strand

  • valutaväxling

  • badtunna

Rumsalternativ
7,9
Mycket bra
Rummets komfort & kvalitet
Poolvilla med 3 sovrum (3 Bedroom Pool Villa)
Poolvilla med 3 sovrum (3 Bedroom Pool Villa)
...
  • Utsikt: Pool
  • balkong/terrass
  • 1 king size-säng & 1 king s...
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Villa
Villa
...
  • Utsikt: Trädgård
  • balkong/terrass
  • 1 king size-säng & 1 king s...
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2 Bedroom Family Adjoining Suite Non-Smoking
2 Bedroom Family Adjoining Suite Non-Smoking
...
  • Rumsstorlek: 65 m²/700 ft²
  • Utsikt: Trädgård
  • 1 king size-säng & 2 enkels...
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Familj vid stranden (Family Beachfront)
Familj vid stranden (Family Beachfront)
...
  • Rumsstorlek: 65 m²/700 ft²
  • Utsikt: Strand
  • 1 king size-säng & 2 enkels...
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Familjesvit med 2 sovrum (2-Bedroom Family suite)
Familjesvit med 2 sovrum (2-Bedroom Family suite)
...
  • Rökpolicy - rökfria rum til...
  • Dusch & badkar
  • 1 queen size-säng & 1 vånin...
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Svit med 2 sovrum (2 Bedroom Suite)
Svit med 2 sovrum (2 Bedroom Suite)
...
  • Rumsstorlek: 80 m²/861 ft²
  • balkong/terrass
  • 1 king size-säng & 1 king s...
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Rum vid stranden (Beachside Room)
Rum vid stranden (Beachside Room)
...
  • Rumsstorlek: 30 m²/323 ft²
  • Utsikt: Trädgård
  • 1 king size-säng
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Svit Grand vid stranden (Grand Beachfront Suite)
Svit Grand vid stranden (Grand Beachfront Suite)
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  • Rumsstorlek: 103 m²/1109 ft...
  • Utsikt: Hav
  • 1 king size-säng
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Bungalow Honeymoon (Honeymoon Bungalow)
Bungalow Honeymoon (Honeymoon Bungalow)
...
  • Rumsstorlek: 46 m²/495 ft²
  • Utsikt: Pool
  • 1 king size-säng
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Svit Deluxe vid stranden (Deluxe Beachfront Suite)
Svit Deluxe vid stranden (Deluxe Beachfront Suite)
...
  • Rumsstorlek: 50 m²/538 ft²
  • Utsikt: Strand
  • 1 king size-säng & 1 våning...
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Verifierade omdömen från resenärer

Omdömen från Agoda (77)Omdömen från Booking.com (968)
7,2
/
10
Renlighet6,9
Faciliteter7,2
Läge8,2
Komfort och kvalitet7,9
Service7,1
Valuta för pengarna6,5
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Visar 47 verifierade gästkommentarer
123
3,2
Richard från Australien
Par
Svit Deluxe vid stranden
Bodde i 3 nätter i december 2018
Acceptabelt”
Awful hotel. So dated. Needs pulling down and rebuilding. Minimal cleaning service is available on public holidays- Why bother paying money to stay in a hotel that cannot service the rooms properly. The restaurant floor was filthy and slippery- such a hazard. Front desk staff were incompetent and the rooms are only ready at 3pm although the hotel information states 2pm
Recenserad 10 januari 2019
4,4
Lauren från Nya Zeeland
Par
Rum vid stranden
Bodde en natt i september 2018
Very dated, staff rude, wasn’t happy there.”
Great beach location, but defintely needs a revamp. Needs updated very old fashioned the decor & for what u pay not flash at all.
Recenserad 24 september 2018
Kia Orana, Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The latest 360-degree virtual tours are available online as well as photographs, room layout maps, and detailed descriptions to assist guests to identify the best room option for their holiday. There are several higher category rooms which may have been preferable, and which could have viewed during our daily 2pm site inspection tour (subject to room categories being available). The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address an
Svarade 17 oktober 2018
The Rarotongan Beach Resort and Spa
8,0
Fantastiskt
Garrett
Ensamresenär
Rum vid stranden
Bodde en natt i augusti 2018
Great staff and facilities, but needs an update or a more justified price point”
Firstly, I did have a great time there and the staff were wonderful, the location is fantastic and it has everything there that you need. I did find the pricing not good value for money for what you receive though, in comparison with other properties on Raro. The resort is charming with an old school 90's feel, however it is looking very dilapidated in some areas and would benefit from a refurb
Recenserad 22 augusti 2018
Kia Orana, Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. I am delighted that you had a great time during your stay with us. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The latest 360-degree virtual tours are available online as well as photographs, room layout maps, and detailed descriptions to assist guests to identify the best room option for their holiday. There are several higher category rooms which may have been preferable, and which could have viewed during our daily 2pm site inspection tour (subject to room categories being available). We strive to provide our guests with fantastic holidays and great memories at a fair and reasonable price. The isolation of the Cook Isla
Svarade 17 oktober 2018
The Rarotongan Beach Resort and Spa
8,4
Fantastiskt
Hilaire från Nya Zeeland
Par
Rum vid stranden
Bodde i 5 nätter i augusti 2018
Very friendly, clean and good facilities”
Staff went out of their way for a friends birthday to make it special
Recenserad 10 augusti 2018
Kia Orana Hilaire, Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any issues during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Kia Manuia Samantha Johnson – Resort Manager
Svarade 10 oktober 2018
The Rarotongan Beach Resort and Spa
4,4
Natasha från Australien
Par
Rum vid stranden
Bodde en natt i juli 2018
Poor staff”
Room was average good for a 1 night stay. We waited 1.5 hours for dinner and the staff blamed it on how busy it was even though guests who arrived well after us received their meals. Good side the beds were very comfortable! Night shift reception quite immature in front of us and did not make us feel welcome at all. Would not recommend - very saddened by this experience.
Recenserad 07 juli 2018
Kia Orana, Thank you for taking the time to review your stay at The Rarotongan Resort & Lagoonarium. We have shared your comments with our staff and will incorporate your feedback into our ongoing training program. The Resort has a Duty Manager available from 7am-10pm daily who is more than happy to address any issues you may experience during your stay with us. Kia Manuia, Samantha Johnson - Resort Manager
Svarade 20 oktober 2018
The Rarotongan Beach Resort and Spa
6,8
Trevligt
Michelle från USA
Familj med små barn
Rum vid stranden
Bodde i 12 nätter i juni 2018
Trevligt”
Great location and facilities however the front desk staff were not knowledgeable or helpful and consistently got requests wrong. Many outside vendors advised against listening to the reception staff as they were known for getting local information wrong for tours, taxi rates, airport transfer times. The maid service was extremely slow and not thorough (which I came to find out was because there were only 5 maids to service the entire resort). We asked to upgrade our room and after being asked to be ready to move by 10am we wasted a full day waiting around and finally got the room at 6pm which ended up being the wrong room and not the one we had requested. - The rooms were not very clean. - There was a shortage of towels. Guests were allowed one towel each. The rest of the resort staff were very friendly.
Recenserad 26 juni 2018
Thank you for taking the time to review your stay at The Rarotongan Beach Resort & Lagoonarium. We have passed on your comments to our staff and will incorporate these issues into our regular staff training sessions. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any concerns during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Kia Manuia, Samantha Johnson - Resort Manager
Svarade 07 november 2018
The Rarotongan Beach Resort and Spa
8,8
Fantastiskt
Wayne från Nya Zeeland
Par
Rum vid stranden
Bodde i 5 nätter i maj 2018
Very nice resort. Good for families. Excellent swimming brach”
Excellent snorkelling.
Recenserad 02 juni 2018
Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any issues during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Kia Manuia Samantha Johnson – Resort Manager
Svarade 10 oktober 2018
The Rarotongan Beach Resort and Spa
6,8
Trevligt
Robert från Australien
Grupp
Svit Deluxe vid stranden
Bodde i 2 nätter i april 2018
Over-developed and Tired”
Having stayed at the Rarotongan Beach Resort in the past, this time we found it over developed and tired. It was very disappointing. A lack of cleaning staff meant the rooms were not cleaned mostly until 6 to 7 pm when we were getting ready to go out. The gardens are under maintained, as are the rooms. There was very little space in the bathroom for personal toiletries and the wardrobe was partly blocked by a bench with a small inadequate frig. The staff on the whole were friendly and where possible, efficient. Breakfast was nothing to write home about and juices and milks were not labelled, leaving one guessing!
Recenserad 25 april 2018
Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. Our complimentary continental tropical buffet includes seasonal fresh island fruits, fresh fruit salad, home-stewed fruits, Bircher muesli, homemade yoghurt, breads and spreads, cocoffee, tea and juice. The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any issues during your stay, and I would have also welcomed the opportunity to meet with you personally. Kia Manuia Samantha Johnson – Resort Manager
Svarade 10 oktober 2018
The Rarotongan Beach Resort and Spa
7,2
Mycket bra
Demalza från Nya Zeeland
Ensamresenär
Rum vid stranden
Bodde en natt i april 2018
Would definitely Return.”
I loved the Rarotongan. I only left the resort once, didn't really need to, had everything I needed right there, a beautiful pool, beautiful beach, free snorkelling and Kayak use. Feeding the fish was awesome. Would be great for kids, I think the rooms could have been a bit cleaner, my bare feet always got dirty on the floors - nothing major but something that could be improved. The tv channels in the beachside suite were great. I think the rooms are a bit out dated but bed was super comfy, found the spa bath a bit dirty, but please that is the only things I can really complain about. The staff were great and as I said had everything you needed in the resort. Location is not the greatest unless you have transport, but as I said I didn't really need to leave. I will be bringing my daughter back for her 18th birthday present :)
Recenserad 09 april 2018
Kia Orana, Thank you for taking the time to review your recent stay at the Rarotongan Beach Resort and Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. The resort has a Duty Manager available from 7am-10pm who would have been more than happy to address any issues during your stay, and I would have also welcomed the opportunity to meet with you personally. Please feel free to contact me directly if you wish to share more detailed feedback. Kia Manuia Samantha Johnson – Resort Manager
Svarade 10 oktober 2018
The Rarotongan Beach Resort and Spa
9,2
Utmärkt
Camila från Nya Zeeland
Par
Svit Deluxe vid stranden
Bodde i 7 nätter i januari 2018
Best Hollidays ever”
Very friendly and caring staff, food and beverage variety is very good, free gear for snorkeling, stand up paddle, kayaking, free extra towels for the day on the beach, location is amazing, pictures don't lie... Needs a little renovation and refurbishment and they could be a little more care about cleaning. Anyway, overall it's a great Resort and we would go back for sure.
Recenserad 31 januari 2018
Kia Orana Camila Thank you for your review. I am delighted to hear you had a wonderful holiday and enjoyed all the facilities and amenities we have on offer to guests. We look forward to welcoming you back, please let us know if there is anything we can do to assist. Best wishes for 2018. Kind regards, Haimona Browne, Resort Manager
Svarade 02 mars 2018
The Rarotongan Beach Resort and Spa
2,0
fatima från Förenade Arabemiraten
Par
Svit Deluxe vid stranden
Bodde en natt i januari 2018
Not recommended be aware”
Internet chargeable, weak or no signal in room, and slow. Check out 10am!!! No excuse. Any hour after it you will pay for. Very old. Money value not reflect it. Other hotel similar to it will worth 40% of it. 0.5 gb cost 10nz for 1 device. Hotel star rating 2 nor 4or 5 I will never ever come again to thus hotel. Bad experience
Recenserad 07 januari 2018
Kia Orana Fatima, Thank you for your feedback. Check out time of 10am is as per international norms, so that we may prepare the room for our next guests. Late check-out after 10am may be arranged depending on availability, and confirmed 24hrs prior to departure. Because we are a tiny island in the middle of the South Pacific wifi service is not always as reliable as you experience at home, and it is more expensive, but our prices are comparative to the sole telecommunications provider on the island. Kind regards, Haimona Browne, Resort Manager
Svarade 02 mars 2018
The Rarotongan Beach Resort and Spa
9,2
Utmärkt
Eric från Frankrike
Par
Bungalow Honeymoon
Bodde en natt i december 2017
woh !”
we had the honeymoon suite bungalow for the night, incredible set up, everything there was great from private pool, outside spa bath, private sauna ?? great but not sure in Rarotonga, free gift, totally private, the highlight of our stay
Recenserad 06 januari 2018
Kia Orana Eric, Thank you for your review. I am delighted to hear the highlight of your stay was the private Honeymoon Pool Bungalow, which has the extra personal facilities. It is a spectacular set up right in the heart of the Rarotongan Resort, and perfect for that extra luxury. The Honeymoon Pool Bungalow offers a private pool, jacuzzi, Polynesian-style outdoor shower, sauna and gardens, the combination of which is much appreciated by our guests. Wishing you all the best for 2018. Kind regards, Haimona Browne, Resort Manager
Svarade 02 mars 2018
The Rarotongan Beach Resort and Spa
6,0
Eric från Frankrike
Par
Svit Deluxe vid stranden
Bodde i 9 nätter i december 2017
our stay”
good position, a few nice units, some very nice staff some rude at water equipment, outside table cleaned with the mop used for the floor
Recenserad 06 januari 2018
Kia Orana Eric, Thank you for your feedback. I have shared your comments with our staff, and will incorporate your feedback into our ongoing training programme. The Resort is currently undergoing a full refurbishment programme on public areas and guest rooms. Wishing you all the best for 2018. Kind regards, Haimona Browne, Resort Manager
Svarade 02 mars 2018
The Rarotongan Beach Resort and Spa
6,4
Trevligt
Rajesh från Nya Zeeland
Par
Rum vid stranden
Bodde i 6 nätter i december 2017
Be careful with your possessions”
Lovely place but staff something else. Money stolen by staff member from my partners purse which we left in room when going for breakfast. Stuffed up a special meal we ordered for dinner. Stuffed up our request for checking out late. Upon returning home realised our hair straightener which was expensive was missing and we had not used whilst there.
Recenserad 14 december 2017
Kia Orana, Thank you for taking the time to review your stay at The Rarotongan Beach Resort & Lagoonarium. We have shared your comments with our staff and will incorporate your feedback into our ongoing training program. The Resort has a Duty Manager available from 7am-10pm daily who is more than happy to address any issues you may experience during your stay with us. Kia Manuia, Samantha Johnson - Resort Manager
Svarade 20 oktober 2018
The Rarotongan Beach Resort and Spa
6,8
Trevligt
Tanisha från Nya Zeeland
Par
Rum vid stranden
Bodde i 4 nätter i november 2017
Needs an upgrade”
Definitely needs an upgrade, the bathrooms are quite old. Equipment available to guests are good!
Recenserad 22 november 2017
Kia Orana, Thank you for taking the time to review your stay at The Rarotongan Resort & Lagoonarium. The resort enjoys a prime location directly on Aroa Lagoon Marine Sanctuary on the south-west side of the Island with beautiful beaches, stunning sunsets and abundant tropical fish. We provide complimentary use of kayaks, paddle boards, snorkels & masks, etc. for guests to explore the lagoon. The Resort is currently undergoing a progressive refurbishment program on public areas and guest rooms. Kia Manuia, Samantha Johnson - Resort Manager
Svarade 20 oktober 2018
The Rarotongan Beach Resort and Spa
3,2
Tarisi från Nya Zeeland
Familj med äldre barn
Familjesvit med 2 sovrum
Bodde i 7 nätter i oktober 2017
Definitely not what it “used to be””
The place was very ordinary. The staff were a lot unfriendly. The room was hardly made up and when it was it was half done. For example. Bed made yet not a single towel clean or dirty in my room when I went to shower. House keeping some for the day and the manager had to spend 20 minutes locating a towel. Floor always dirty. Dishes were sorted just 1 time in my 7 night stay. Just all round completely dissatisfied.
Recenserad 29 oktober 2017
4,4
Kate från Nya Zeeland
Par
Rum vid stranden
Bodde i 2 nätter i september 2017
Very disappointing ”
I was very disappointed with this accomodation. This was our 'big spend' in terms of accomodation and we will not be coming back. I'm not one to complain, but I don't want others to also be let down like we were. The staff were very unhelpful and unfriendly. When we arrived the staff offered no help with advice/ tips/ maps about the island. Once we arrived at our room the air conditioning was leaking which they quickly tried to blame on us. By the time maintenance came it was 9:30pm and we were exhausted. They asked us to go walk for an hour (at 9:30pm) until it was sorted. They were very unapologetic and when we asked if we could please have a complimentary drink at the bar while we waited they were very hesitant. It is very much a sterile environment where everything costs. Think carefully about going to The Rarotongan and instead check out some of the awesome Air B&Bs on the island.
Recenserad 08 oktober 2017
10,0
Utmärkt
Lydia från Kina
Affärsresenär
Rum vid stranden
Bodde en natt i oktober 2016
GOOD”
NICE STAY
Recenserad 06 februari 2017
8,4
Fantastiskt
Diane från Australien
Par
Rum vid stranden
Bodde i 9 nätter i november 2016
Best location on Raro”
Whilst quality of accomodation is satisfactory, this place undoubtedly has the best beach on the island. Great option for families or groups travelling together with a range of facilities for everyone.
Recenserad 14 december 2016
7,2
Mycket bra
John från Australien
Par
Rum vid stranden
Bodde i 5 nätter i november 2016
Breakfasts were very basic and had to ask on numerous occasions to refresh the empty trays.”
Location is ideal but for what they charge for a room is too much for what the room is. Found other resorts with same facilities a lot more reasonable.
Recenserad 15 november 2016
123
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