Waterstones Hotel
Waterstones Hotel
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Rum Boutique - Skrivbord Waterstones Hotel
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Pool Waterstones Hotel
Pool
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PÅ KARTAN Waterstones Hotel
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Fantastiskt
Läge
8,1
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Waterstones Hotel

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Fantastiskt
Baserat på 147 omdömenSe vad andra gäster sa
8,1
/
10
Fantastiskt komfort och kvalitet
8,7
Valuta för pengarna7,7
Avstånd till centrum15 km
Lägesbetyg8,1
Närmaste flygplatsChhatrapati Shivaji internationella flygplats (BOM)
Avstånd till flygplats2,1 km
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Rumsalternativ
8,7
Fantastiskt
Rummets komfort & kvalitet
Detta boende är väldigt populärt!Senast bokat för en minut sedan
Dubbel Boutique (Boutique Double)
Dubbel Boutique (Boutique Double)
...
  • Rumsstorlek: 41 m²/441 ft²
  • Utsikt: Stad
  • 1 dubbelsäng
Ange datum för att se priser
Weekend  Special
Weekend Special
...
  • Rumsstorlek: 37 m²/398 ft²
  • Utsikt: Stad
  • 1 dubbelsäng
Ange datum för att se priser
Rum Boutique (Boutique Room)
Rum Boutique (Boutique Room)
...
  • Rumsstorlek: 37 m²/398 ft²
  • Utsikt: Stad
  • 1 dubbelsäng
Ange datum för att se priser
Enkelrum Superior (Superior Single Room)
Enkelrum Superior (Superior Single Room)
...
  • Rumsstorlek: 41 m²/441 ft²
  • badkar
  • 1 enkelsäng
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Enkelrum Standard med dusch (Standard Single Room with Shower)
Enkelrum Standard med dusch (Standard Single Room with Shower)
...
  • Rumsstorlek: 41 m²/441 ft²
  • badkar
  • 1 enkelsäng
Ange datum för att se priser
Dubbelrum Deluxe (Deluxe Double Room)
Dubbelrum Deluxe (Deluxe Double Room)
...
  • Rumsstorlek: 41 m²/441 ft²
  • badkar
  • 1 super king size-säng
Ange datum för att se priser
Dubbelrum Superior (Superior Double Room)
Dubbelrum Superior (Superior Double Room)
...
  • Rumsstorlek: 41 m²/441 ft²
  • badkar
  • 1 super king size-säng
Ange datum för att se priser
Deluxe Enkelrum (Deluxe Single Room)
Deluxe Enkelrum (Deluxe Single Room)
...
  • Rumsstorlek: 41 m²/441 ft²
  • badkar
  • 1 enkelsäng
Ange datum för att se priser
Svit (Suite)
Svit (Suite)
...
  • Rumsstorlek: 102 m²/1098 ft...
  • Utsikt: Stad
  • 1 king size-säng
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Executive
Executive
...
  • Rumsstorlek: 38 m²/409 ft²
  • Utsikt: Stad
  • 1 dubbelsäng
Ange datum för att se priser
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Verifierade omdömen från resenärer

Omdömen från Agoda (147)Omdömen från Booking.com (200)
8,1
/
10
Renlighet8,4
Faciliteter7,7
Läge8,1
Komfort och kvalitet8,7
Service8,1
Valuta för pengarna7,7
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Visar 116 verifierade gästkommentarer
12345
6,0
Sidhartha från Förenade Arabemiraten
Affärsresenär
Rum Boutique
Bodde i 4 nätter i oktober 2018
Need to get the basics sorted 1st”
On a business trip for 4 days, essentially in the hotel only to sleep and eat breakfast. Is a decent property no doubt, however faced a couple of issues. 1. AC temp control not working. Kept it running at 25 deg C still the room was 21 deg C, uncomfortable for me. Switching off the AC was comfortable for a few hours in the night, but made the room stuffy, so kept only the fan of the AC running, which worked till I realized (by almost slipping) that it caused sweating and condensation in one part of the room next to the bed. Reported this problem to the staff, who tried for a day, could not do much other than asking me to keep the AC running. So the choice was to either freeze or slip and fall. 2. The room allocated to me was the farthest walk from the reception, invariably every night while returning back the magnetic strip key refuse to work, making me take walk back to the reception to get the key reactivated. Would appreciate the management sort these basics at least.
Recenserad 17 oktober 2018
6,4
Trevligt
sameer
Familj med små barn
Dubbel Boutique
Bodde en natt i augusti 2018
no free WiFi - its 2018 :-)”
no free WiFi - its 2018 :-) . Charging for this is like charging for a having a toilet in the room. if this was a super cheap budget hotel I can understand but its not and I just could not comprehend the logic here.
Recenserad 16 augusti 2018
7,2
Mycket bra
Saurabh från Indien
Affärsresenär
Rum Boutique
Bodde en natt i maj 2018
Very good theme based rooms but with Security Lapses”
Pros- 1. Large rooms based on natural themes such as rainforest, mountain and glacier with various amenities. Cons- 1. Guards at main gate ( which is 200m away from hotel building) would ask for room number every time from you & even from cab driver who is coming to pick you. And, more importantly they would keep the driver waiting but will not call themselves at reception to confirm. This is frustrating and when you would complain that about reception they would say that it is hotel security protocol. Now ironical is - a. Those guards will not check the cabs or cars as being done in other hotels b. There is no scanner machine to check your baggage. So, you can take anything in the hotel c. You can tell them any room number but they will not even cross check with reception/control room d. Lifts are not operated by room key cards 2. Limited options in restaurant and in breakfast 3. charging points are far from bed and limited
Recenserad 26 maj 2018
10,0
Utmärkt
YUXUN från Kina
Affärsresenär
Rum Boutique
Bodde en natt i december 2017
Impressed by this hotel”
Very good room.
Recenserad 11 april 2018
It is wonderful to know that you were impressed by our Hotel.I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
8,0
Fantastiskt
Aman från Storbritannien
Familj med små barn
Premium
Bodde en natt i april 2018
Mycket bra”
Very good hotel and a great location for access to the airport.
Recenserad 10 april 2018
Thank you for your positive & kind words about the hotel facilities.I have shared your feedback with my team members. We hope you will give us an opportunity soon in the near future. Looking forward to seeing you back at the Waterstones Hotel . Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
2,0
Manoj från Sydkorea
Affärsresenär
Dubbel Boutique
Bodde i 2 nätter i december 2017
My privacy was ignored and credit card and room details shared with third party”
Will take a stern legal action against the hotel as its breach of trust and my confidentiality.
Recenserad 28 mars 2018
7,2
Mycket bra
ABHAY från Indien
Affärsresenär
Rum Boutique
Bodde i 4 nätter i mars 2018
Besides giving complaints there were too much of mosquitos in the room.”
They didn’t allow the residents to access Club on weekends except the members.
Recenserad 12 mars 2018
Thank You for taking the time to share your valuable feedback. I have made a note of all your observations and please be rest assured that your feedback will be shared with the concerned departments. With regards to the access to the club, I would like to inform you that we do have different room packages which are inclusive of club facilities. Alternatively I would be glad to help you to customize one as per your requirement , the next time you visit Mumbai. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience. Regards, General Manager - Waterstones Hotel.
Svarade 18 april 2018
Waterstones Hotel
7,6
Mycket bra
Zeenat från Sydafrika
Familj med små barn
Premium
Bodde i 3 nätter i januari 2018
A Good Hotel”
Waterstones was a decent stay. It was good value for money, clean with excellent facilities for a young family. However, I did not enjoy the location (it was too secluded), and the service could have been better.
Recenserad 15 februari 2018
Thank You for reviewing our Hotel on this forum. I have noted your feedback and the same has been shared with my team members to ensure that the service related issues are redressed and you receive the highest level of service on your next visit.May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity in the future to make your stay an enjoyable and memorable one. Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
8,0
Fantastiskt
Daehyun från Sydkorea
Affärsresenär
Dubbel Boutique
Bodde en natt i januari 2018
Wonderful waterstone hotel”
They got best factility in india hotel...wonderful swimming pool, tennis courts, badminton room.. high quality coaches......I am highly recommanding waterstone hotel in mumbai India
Recenserad 14 februari 2018
Thank you for taking time and posting a review of our hotel . It was a privilege to have you stay with us at Waterstones Hotel. We are glad to learn that you were impressed with the overall facilities at our hotel. I have shared your feedback with my entire team. Your words of appreciation are huge motivation and encouragement for us at Waterstones. We will continue to strive to add more value and comfort to your future stays. We value your patronage and look forward to welcoming you again at the Waterstones Mumbai. Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
8,4
Fantastiskt
Bernard från Australien
Par
Dubbel Boutique
Bodde en natt i februari 2018
First 2 days were great. ”
On return for the 3rd day different room, nothing worked, Tv Remote, hairdryer, iron. Not good.
Recenserad 14 februari 2018
Thank You for sharing your review.The valuable feedback shared by you has been noted and addressed to my team members. We request you to please consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to serve you better. Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
3,2
Keenan från Sydafrika
Familj med äldre barn
Premium
Bodde i 2 nätter i januari 2018
Small, horribly decorated rooms, with rude managerial staff”
Highly Dissapointed with this hotel. The wifi is not free therefore we had to pay for a premium room. And what an experience that was. The room was small and horrible decorated with bright blue walls and tiles. Everything was dirty, from the decoration to the table. Really not impressed with it
Recenserad 06 januari 2018
Thank You for taking the time to review our hotel on this forum.I regret to know that you did not have a memorable experience during you stay with us. I have noted all your feedback and have shared the same with my team members to ensure that the issues have been looked into. We are committed to provide the best of the services to our guests through constant training and learning. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience at Waterstones Hotel. Regards, General Manager - Waterstones Hotel
Svarade 18 april 2018
Waterstones Hotel
10,0
Utmärkt
HOONG från Malaysia
Affärsresenär
Rum Boutique
Bodde en natt i november 2017
Excellent”
I love this hotel.
Recenserad 20 november 2017
Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in Mumbai.
Svarade 22 november 2017
Waterstones Hotel
5,6
Marcus från Malaysia
Affärsresenär
Rum Boutique
Bodde en natt i november 2017
5 star price with 2/3 star setup”
Room cleanliness is moderate and poor internet connection, yet have to pay 600 rup for it.
Recenserad 12 november 2017
Thank you for taking the time to share your valuable feedback on this travel forum. My team and I have made a note of all your observations and please be rest assured, constructive feedback will be taken to all the respective departments and addressed. We are committed to provide best of the services to our guests through constant training and learning. I would also like to appraise you that we do offer different room packages for our guests to choose from as per their requirements (with and without the internet access) Also, all our tariffs are in accordance with the market trend. Thank you once again for giving us this opportunity to host you. And we look forward to welcome you back in near future. Warm Regards, GM- Waterstones Hotel, Mumbai.
Svarade 22 november 2017
Waterstones Hotel
7,6
Mycket bra
Daksha från Storbritannien
Ensamresenär
Dubbel Boutique
Bodde en natt i oktober 2017
Mycket bra”
Great in many ways but surprised that " basic " free WiFi was not included in the hotel and the guest was expected to purchase it ; even airports offer it free! Though the website proudly offers access to pool and sauna facilities, I was totally surprised that facilities were only available to club members! I was truly disappointment at hearing this but staff kindly arranged this as a one off! Also very surprised that there was no courtesy drop to a 5min drive to the airport and the hotel car's charges were 6 -7 times higher than a sensible fare !! The theme of the hotel is most beautiful and in spite of some surprises mentioned above, I thoroughly enjoyed my last night before my return journey home.
Recenserad 29 oktober 2017
Firstly, I would like to thank you for the warm endorsement of Waterstones Mumbai with regards to our rooms and the overall aesthetics. I truly hope you did enjoy your time at the Club as well. I would also like to take this opportunity to appraise you that we cater to many guests with different stay requirements and our en devour is to ensure best discounted rates are extended to all our guests and for this very reason we have engineered different packages with and without internet & club access. Also, the transportation rates are in accordance with market trend. I would request you to kindly get in touch with us the next time you are traveling to the city and we would be glad to suggest you the best suitable package anticipating your stay requirements. Once again, thank you for choosing to stay with us and we look forward to welcoming you soon.
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Waterstones Hotel
8,4
Fantastiskt
HOONG från Malaysia
Affärsresenär
Dubbel Boutique
Bodde i 4 nätter i december 2016
Like it”
is a very nice hotel. only restaurant is limited.
Recenserad 12 oktober 2017
Thank you for taking the time to review us on this travel forum and share such glowing feedback about the hotel. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us and we hope the Waterstones remains your hotel of choice in Mumbai.
Svarade 10 november 2017
Waterstones Hotel
6,4
Trevligt
preity från Indien
Familj med små barn
Premium
Bodde i 2 nätter i september 2017
Trevligt”
THE WORST STAFF EVER, BADLY BEHAVED AND RUDE - GAEL PEREIRA THE DUTY MANGER AND HER ASSISTANT MANAGER ... NEVER GOING BACK EVER ...
Recenserad 03 oktober 2017
8,4
Fantastiskt
Ravindra från Indien
Affärsresenär
Premium
Bodde en natt i september 2017
Good transit hotel”
Waterstones is well located if you have an early flight to catch; its close to the international airport. The design is eclectic and the rooms very spacious. The hotel though needs to pay a little attention to maintenance. An excellent property is somewhat mattered by mold on the bathroom wall. Overall though, this is good value for money.
Recenserad 16 september 2017
Thank you for choosing to stay with us during your recent visit to Mumbai city, and taking time to review us on this travel forum. Your comments about the rooms and the overall hotel design is indeed heartwarming and I am glad you had a comfortable stay with us. Your feedback about the maintenance have been noted for immediate action. Also, thank you for highlighting our strategic location which enables our guests to save on their valuable travel time. Once again, thank you for choosing to stay with us and we hope the Waterstones remain your hotel of choice in Mumbai.
Svarade 10 november 2017
Waterstones Hotel
7,6
Mycket bra
SANJAY från Indien
Par
Premium
Bodde en natt i december 2016
GOOD HOTEL BAD APPROACH ROAD ”
EXCELLENT SWIMMING POOL AND GYM
Recenserad 13 juli 2017
10,0
Utmärkt
Dipesh från Indien
Familj med små barn
Dubbel Boutique
Bodde en natt i juni 2017
excellent”
i appreciate the staff and facility.
Recenserad 13 juli 2017
9,6
Utmärkt
SeoYoung från Sydkorea
Ensamresenär
Rum Boutique
Bodde en natt i februari 2017
Good”
It has a nice pool and It is very close to airport only 5min by texi.
Recenserad 07 februari 2017
12345
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