Swakopmund Hotel & Entertainment Centre
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Comfort Family Room - Bathroom Swakopmund Hotel & Entertainment Centre
 Swakopmund Hotel & Entertainment Centre
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8.6
Excellent
/10
(16 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Swakopmund Hotel & Entertainment Centre

2 Theo-Ben Guirirab Avenue, Town Center, Swakopmund, Namibia - See map
"The room was spacious and well ventilated, the breakfast was very healthy as the chef cook for you on spot."
Ilanga J. - March 21, 2016
Exceptional comfort
10.0 room quality and comfort
Exceptional service
9.1 rating for service
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

  • Room service [24-hour]

Cheaper than 99% of all properties in Swakopmund in the last 24 hours

Compared to 361 Swakopmund properties at Agoda for various dates

Property ranking|Compared to 361 Swakopmund properties
See all rankings
Value for money score
7.9/10
Location score
8.8/10
Service score
9.1/10
Cleanliness score
8.6/10
Better than
99
%
of Swakopmund properties
Better than
99
%
of Swakopmund properties
Better than
99
%
of Swakopmund properties
Better than
99
%
of Swakopmund properties
Value for money7.9
Location rating8.8

Rooms available at Swakopmund Hotel & Entertainment Centre

10.0
Exceptional
Room comfort & quality
Twin bed
Twin bed
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Comfort Family Room
Comfort Family Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed and 1 sofa bed
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Family Classic
Family Classic
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 queen bed and 1 sofa bed
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Business King Room
Business King Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
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Twin Non Smoking with Breakfast
Twin Non Smoking with Breakfast
...
  • Room size: 20 m²/215 ft²
  • 2 single beds
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Suite Room
Suite Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
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Suite
Suite
...
    Enter dates to see prices
    Standard King Single- OTOP1B
    Standard King Single- OTOP1B
    ...
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      unNamed
      unNamed
      ...
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        Family Room Non Smoking Single- OTOP1B
        Family Room Non Smoking Single- OTOP1B
        ...
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          What people love about Swakopmund Hotel & Entertainment Centre

          • 9.2
            Exceptional
            Staff 

            "Staff efficient and welcoming."

            Stuart

            |

            May 5, 2016

          • 6.4
            Good
            Staff 

            "Food was great, staff nice."

            Anotida T.

            |

            August 13, 2018

          • 7.6
            Very good
            Staff 

            "Staff always helpful."

            Gary

            |

            January 5, 2019

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          More about Swakopmund Hotel & Entertainment Centre

          More about Swakopmund Hotel & Entertainment Centre

          10.0
          Exceptional

          "The hotel has a warm hospitality;"

          Ilanga J.

          |

          March 21, 2016

          An overview

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          Most talked about facilities

          Breakfast
          3 mentions
          Food & Dining
          1 mention
          Swimming Pool
          1 mention
          Housekeeping
          1 mention

          What they offer

          9.6
          Exceptional
          Breakfast

          "Breakfast was also really good!"

          Kyran

          |

          July 10, 2016

          View all reviews
          Show less

          Food and dining

          Restaurants on site

          Restaurant
          Menu:Buffet, A-la-carte

          Property's guest policies

          Show less

          Some helpful facts

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          Reviews of Swakopmund Hotel & Entertainment Centre from real guests

          Overall rating
          8.0
          Excellent
          From 269 reviews
          Provided by verified guests of
          Agoda Reviews (16)Booking.com Reviews (43)
          Rating via Agoda8.6
          /
          10
          Excellent
          Cleanliness8.6
          Facilities8.3
          Location8.8
          Room comfort and quality10.0
          Service9.1
          Value for money7.9
          High score for Swakopmund
          Rating
          9+ Exceptional (5)
          8-9 Excellent (0)
          7-8 Very Good (2)
          6-7 Good (1)
          <6 Below Expectation (1)
          Time of the year
          Mar - May (2)
          Jun - Aug (4)
          Sep - Nov (1)
          Dec - Feb (2)
          All guests (16)
          All room types
          Showing 9 verified guest comments
          2.8
          KJELL from Norway
          Solo traveler
          Family Classic
          Stayed 1 night in October 2018

          Hg”

          Hk

          Reviewed August 26, 2019
          9.2
          Exceptional
          Michael from Kenya
          Family with teens
          Twin bed
          Stayed 2 nights in December 2018

          A very good a small intimate place”

          A little more work is needed to keep the pool water cleaner

          Reviewed January 05, 2019

          Dear Michael, Thank you for your review and for choosing to stay with us. I am glad to hear that overall your experience was positive, please be assured that we will attend to the maintenance program of our pool to ensure that it is cleaned and maintained at all times. We look forward to your next visit and wish you and your family all the best for 2019! Kind regards Janet Wilson-Moore General Manager

          Responded January 10, 2019
          Swakopmund Hotel & Entertainment Centre
          7.6
          Very good
          Gary from Botswana
          Couple
          Twin bed
          Stayed 4 nights in December 2018

          Nice hotel - friendly staff - Great breakfast ”

          Staff always helpful. Good room - we had a problem with the aircon which was solved by maintenance within ten minutes. Can walk to the seafront from the hotel - around 1 km. Breakfast very good

          Reviewed January 05, 2019

          Dear Gary, Thank you for your review and for choosing our hotel. I'm pleased to see that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel. All the best for 2019 to you and your family! Kind regards Janet Wilson-Moore General Manager

          Responded January 10, 2019
          Swakopmund Hotel & Entertainment Centre
          6.4
          Good
          Anotida from Namibia
          Family with young children
          Comfort Family Room
          Stayed 2 nights in August 2018

          No electricity from midnight ”

          Food was great, staff nice. Rooms old. Booked a king size bed, got there twin bed. Door to balcony would not open easily. The last night around 2 am was woken up by someone banging in the corridor trying to fix something. Realized electricity was off . Called reception, told a pipe had burst, so they had to switch off electricity to our side. Offered to change us rooms in the middle of the night but not possible, we couldn’t pack and wake up a toddler in the night. So slept on, no aircon and it was chilly. Moved to anew room in the morning to bath , had to pack, unpack and repack quickly as we had to check out by 10. We just got a sorry it happens by a junior member of staff who had come to collect our bags . That night’s experience is the worst we have had in a hotel.

          Reviewed August 13, 2018

          Please accept my sincere apologies regarding the inconvenience caused during your stay with us. Please be assured that as a hotel we do have an ongoing maintenance program, being at the coast, we do face a few challenges with our weather and therefore the importance of such programs. We are waiting for the official report from our plumber and assessor in order to determine the exact cause of the burst pipe in order to avoid similar situations in the future. I had made a note of all the guests that were affected that morning and spoke to the ones that were still here and sent a note to the ones who had already left to apologize and also let their agents know of the situation. My oversight was that I did not ask for the list of the ones who did not move as I had wrongly assumed that all rooms affected were moved. I am sorry about this and would like to make it up to you & Mrs Tangawamira as per the mail I sent. Thank you and I look forward to hearing from you.

          Show more
          Swakopmund Hotel & Entertainment Centre
          8.0
          Excellent
          Pierre from Australia
          Solo traveler
          Family Classic
          Stayed 3 nights in July 2016

          Very good, clean and good location”

          Restaurant very good

          Reviewed July 31, 2016
          9.6
          Exceptional
          PHILIP from United Kingdom
          Business traveler
          Twin bed
          Stayed 2 nights in July 2016

          First chance to review on Agoda but stayed here many times.”

          The Swakopmund hotel is my preferred hotel in Swakopmund, where I have visited more than 20 times in the last 3 years. My client generally makes my reservation, this time I did, through Agoda, and got a better rate! It is nice, clean, comfortable, with good facilities and location. The in-room Wi-Fi generally works very well, there was a slight glitch this time as they were changing over to a different system and the lack of availability took half a day to rectify. The 300g (10oz) Fillet steak with green pepper sauce I had was absolutely superb, so good I had it 2 nights in a row. I 'paraded' the chef to tell him so. And only US$12. The only problem with the hotel is that it is so popular with (mainly German/European) tourists that I sometimes cannot get in for the dates I want and have to use other hotels.

          Reviewed July 20, 2016
          9.6
          Exceptional
          Kyran from Netherlands
          Couple
          Twin bed
          Stayed 1 night in June 2016

          Excellent hotel in the center of town”

          great hotel, very attentive staff, clean rooms, and location right in the center of town. Breakfast was also really good!

          Reviewed July 10, 2016
          9.2
          Exceptional
          Stuart from United Kingdom
          Couple
          Twin bed
          Stayed 1 night in April 2016

          Charming historic building.”

          The room was very well fitted out, bright clean and modern. Staff efficient and welcoming. The one big let down was the restaurant, which, for both dinner and breakfast, did not come up to scratch.

          Reviewed May 05, 2016
          10.0
          Exceptional
          Ilanga from South Africa
          Business traveler
          Twin bed
          Stayed 2 nights in March 2016

          A jewel in the heart of the desert”

          Location, cleanness and staff performance

          The hotel has a warm hospitality; my checkin was swift and well attended to. The room was spacious and well ventilated, the breakfast was very healthy as the chef cook for you on spot. My stay was a memorable one and i will always cherish the times passed in the hotel

          Reviewed March 21, 2016
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